eSpace 7820 IP Phone V100R001C03LENT02 User Manual

eSpace 7820 IP Phone

User Manual 4 Using eSpace 7820

4.5 Call Hold

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Call hold: Press the soft key Hold to hold the ongoing call.

Call unhold: Press the soft key Resume to unhold the call that is held.

Multi-line conversation: If multiple calls are held, you can press the up and down keys to select a call and press the soft key Resume to unhold the call.

4.6 Call Mute

To enable or disable the call mute function, press the Mute key. If the call mute function is enabled, the icon is displayed on the screen, and the peer party cannot hear your voice.

4.7 Call Transfer

You can transfer a call to other extension numbers or mobile numbers. eSpace 7820 supports the following call transfer modes: blind transfer, semi-attend transfer, and attend transfer.

1. In the conversation with user B, user A presses the Transfer key to hold user B's call.

2. User A dials user C's number.

3. User A performs call transfer.

− Blind transfer

Press the soft key Tran.

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After user C picks up the phone, user A hangs up the phone to complete the transfer.

If user C rejects the call, a message indicating transfer failure is displayed on the user

A's phone screen. User A presses any key and enters the held state. After pressing the

Resume key, user A resumes the call with user B.

Semi-attend transfer

Press the OK key.

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When user C's phone rings, user A presses the soft key Tran. user A's phone hangs up automatically, and the transfer is complete. Then user C picks up the phone.

Attend transfer

Press the OK key.

After user C picks up the phone, user A asks user C whether user C wants to answer user B's call. If user C says yes, user A presses the soft key Tran to transfer the call to user C. If user C rejects the call, user A presses the soft key Resume to resume the call with user B.

4. User B talks with user C.

You can assign the call transfer function to a DSS key. For details, see DSS Key .

4.8 Three-Party Conference

To establish a three-party conference, use the conference key. In addition to the Conference key, you can assign the conference function to a DSS key. For details, see DSS Key.

Issue 01 (2013-01-26) Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co., Ltd.

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