Symantec NORTON SYSTEMWORKS 2004 RETAIL (10109303) for PC

142 Reverting your hard disk

About reverting a disk

About reverting a disk

The reason you would use Norton GoBack to revert your hard disk to a date and time in the past is because you don’t know exactly which files to restore, or you don’t know exactly what went wrong. All you know is that a problem has occurred.

Perhaps it was new software that you attempted to install and the result was that your computer is not working correctly since the installation. Or, you tried adding a new device driver and it caused your computer to slow down or not work properly.

Another example of when to use Norton GoBack would be if you printed an email or document, then erased or deleted what you printed, only to find that the printed copy is lost or unreadable. In this case, you would want to revert to the date and time before you erased the data.

About Norton GoBack safe points

Norton GoBack continually monitors all hard disk activity, and when it determines that nothing has been written to the hard disk for several seconds, it makes a note - called a safe point - in its log.

When you want to revert your hard disk to a past date and time, Norton GoBack lets you select from a set of safe points because you generally wouldn’t want to choose a time when you were in the middle of saving a file.

If you perform several file activities in rapid succession, such as writing a file and then immediately deleting it,

Norton GoBack may not have written a safe point in the log. If this happens, you may not be able to select a time between these activities. To avoid this situation, pause between disk activities to allow the hard disk time to catch up.

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Under certain circumstances, Norton GoBack safe points may be erased. This can happen when you optimize your hard disk with Speed Disk, download large files from the

Internet, scan your computer with Norton AntiVirus, or wipe free space on your hard disk with Wipe Info. If the

Reverting your hard disk

Start Norton GoBack

143 safe points are erased, Norton GoBack creates new ones in a short time.

Start Norton GoBack

You can start Norton GoBack from the Start menu, from the Windows system tray, from a shortcut on your desktop, or during your computer’s startup process.

To access Norton GoBack from the Start menu

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Do one of the following:

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On the Windows taskbar, click Start > Programs

> Norton GoBack.

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On the Windows XP taskbar, click Start > All

Programs > Norton GoBack.

To access Norton GoBack from the Windows system tray

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In the Windows system tray, click the Norton GoBack icon.

To access Norton GoBack from the desktop

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On the Windows desktop, double-click the Norton

GoBack icon.

To access Norton GoBack during startup

1 Restart your computer.

2 As soon as the Norton GoBack Boot Screen appears, press the spacebar.

Revert your hard disk

Norton GoBack automatically runs whenever you start your computer. If a problem occurs, you can select from a series of safe points so that your hard disk reverts to a previous date and time before the problem occurred.