KVH Industries TracVision M7 User's Guide

TracVision M5/M7

Control Panel Configuration

TracVision M5/M7

MultiSat Control Panel Configuration

User’s Guide

This user’s guide provides all of the basic information you need to operate, set up, and troubleshoot the TracVision M5/M7 satellite

TV antenna system. For detailed installation information, please refer to the TracVision M5/M7 Installation Guide.

TracVision M5/M7 User’s Guide

Please direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center

Middletown, RI 02842-5279 USA

Tel: +1 401 847-3327

Fax: +1 401 849-0045

E-mail: [email protected]

Internet: www.kvh.com

KVH Europe A/S

Kokkedal Industripark 2B

2980 Kokkedal, Denmark

Tel: +45 45 160 180

Fax: +45 45 160 181

E-mail: [email protected]

Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail them to [email protected]. Your input is greatly appreciated!

KVH Part # 54-0419-02 Rev. A

© 2007, KVH Industries, Inc., All rights reserved.

U.S. Patents Pending

TracVision and KVH are registered trademarks of KVH Industries, Inc.

The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc.

DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV is an official trademark of DIRECTV, Inc.

DISH Network is an official trademark of EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.

All other trademarks are the property of their respective owners.

TracVision M5/7 User’s Guide

Table of Contents

Table of Contents

1 Introduction

Using this Manual..............................................................................3

System Overview...............................................................................6

Circular and Linear Versions..............................................................9

2 Operation

Receiving Satellite TV Signals .........................................................13

Turning the System On/Off ..............................................................14

Changing Channels and Switching Between Satellites

(Linear Version Only)........................................................................15


(Circular Version Only) .....................................................................18

DIRECTV HD Subscribers .................................................................21

Product Care....................................................................................22

3 Settings

Changing the Sleep Mode Setting ...................................................25

Changing the Instant On Setting......................................................26

Setting the MCP to Track Different Satellites

(Linear Version Only)........................................................................27



Changing TriSat Modes (Circular Version Only) ...............................43

Updating Latitude and Longitude Data ............................................44

Adjusting the Skew Angle................................................................45

Adjusting Display Brightness...........................................................49

Restarting the Antenna....................................................................50

i

ii


Table of Contents

4 Troubleshooting

Five Simple Checks..........................................................................53

Troubleshooting Matrix....................................................................54

Causes and Remedies for Operational Issues..................................55

Technical Support............................................................................59

Field Replaceable Units ...................................................................60

A Advanced Settings and Functions

Manually Controlling the Antenna....................................................65

Updating Satellite Frequency Data ..................................................66

Configuring Satellite Settings ..........................................................68

Displaying Software Version Information.........................................69

Displaying the Antenna Serial Number ............................................70

Other Advanced Settings .................................................................71

B Position Grids

European Position Grid.....................................................................75

North American Position Grid...........................................................76

C Programming User-defined Satellites

Connect a PC to the Main Flash Port................................................79

Programming Your User-defined Satellite(s) ...................................81

D TracVision M5 Wiring Diagrams

TracVision M5 Wiring Diagram for One or Two Receivers ...............89

TracVision M5 Wiring Diagram for Three or Four Receivers


TracVision M5 Wiring Diagram for One DIRECTV HD Receiver


TracVision M5 Wiring Diagram for Two or More DIRECTV HD

Receivers (Circular Version Only).....................................................92


Table of Contents

E TracVision M7 Wiring Diagrams

TracVision M7 Wiring Diagram for One or Two Receivers...............95




(Linear Quad-output Version Only)...................................................97

TracVision M7 Wiring Diagram for One DIRECTV HD Receiver


TracVision M7 Wiring Diagram for Two or More DIRECTV HD

Receivers (Circular Version Only) ....................................................99

iii


Chapter 1 - Introduction

1. Introduction

This chapter provides a basic overview of this manual and your

TracVision system.

Contents

Using this Manual.............................................................. 3

System Overview............................................................... 6

Circular and Linear Versions.............................................. 9

1



Using this Manual

This manual provides complete operation, setup, and troubleshooting information for your TracVision system, as well as wiring diagrams for various TracVision M5/M7 configurations.

Who Should Use This Manual

The user should refer to the “Operation” chapter to learn how to operate the system.

The user, installer, or servicing technician should refer to the

“Settings” chapter for information on configuring the system and the

“Wiring Diagram” appendices for information on connecting additional receivers.

The installer or servicing technician should refer to the “Advanced

Settings and Functions” appendix for information on advanced setting and operational procedures.

The user and/or servicing technician should refer to the

“Troubleshooting” chapter to help identify the cause of a system problem.

Notifications Used in this Manual

This manual uses the following notifications to call attention to important information:

CAUTION

This is a danger, warning, or caution notice. Be sure to read these carefully to avoid injury!

IMPORTANT!

This is an important notice. Be sure to read these carefully to ensure proper operation and configuration of your TracVision system.

NOTE: This is a Note. Notes contain useful information about system settings.

TIP: This is a Tip. These contain helpful information, allowing you to get the most out of your TracVision system.Typographical Conventions

3

4



This manual uses the following typographical conventions:

Text Example

<Sat Name>

###

HALT

X

“Turning the System On/

Off” on page 14

Description

Text in brackets or the pound sign (#) indicates a variable portion of the

MCP display

Bold text in capital letters indicates a command to be entered via a PC

Bold text in italicized capital letters indicates a variable portion of a command to be entered via a PC

Cross-reference to another chapter in the manual or to a website

MCP (MultiSat Control Panel) Interface Conventions

When instructions indicate to select a specific MCP menu option, press the MCP button located directly beneath the menu option.

Figure 1-1 Example of MCP Menu Option and Corresponding Button.

101-110:Tracking 110

119 Menu

MCP



Related Documentation

In addition to this User’s Guide, the following documents are provided with your TracVision system:

Document

Installation Guide

Description

Complete product installation instructions

Product Registration Form Details on registering the product

Warranty Statement Warranty terms and conditions

Contents List List of every part supplied in the kit

5

6



System Overview

Your TracVision system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your vessel’s audio/ video entertainment system. A basic system is illustrated below.

TracVision M5 receiver wiring diagrams are provided in

“Appendix D” on page 87

. TracVision M7 receiver wiring diagrams are

provided in

“Appendix E” on page 93

.

Figure 1-2 TracVision System Diagram (Basic Installation)

TracVision Antenna

Vessel Power

11 - 16 VDC

Switchplate

Satellite Receiver(s) TV(s)

Purchased Separately

MCP

Vessel Power

11 - 16 VDC

System Components



Antenna Unit

The antenna unit houses the antenna positioning mechanism, LNB (low noise block), and control elements within a radome. Weathertight connectors join the power, signal, and control cabling from the belowdecks units.

Switchplate

The switchplate controls power to the antenna and

MCP (MultiSat Control Panel) via the On/Off switch.

MCP (MultiSat Control Panel)

The MCP is the system’s user interface, providing access to the system and its functions through an

LCD and three buttons. The MCP serves as the vessel’s junction box, allowing the system to use vessel power and supply and receive data to/from the TracVision M5/M7. The MCP also allows tracking of up to three satellites and is compatible with DIRECTV HD equipment and service.

7

8



System Features

Your TracVision M5/M7 system uses integrated DVB technology to quickly acquire and track the correct satellite, switch between satellites, and send TV signals to the receiver.

In-motion Tracking

The TracVision M5/M7 system uses a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the system’s internal gyros continuously measure the heading, pitch, and roll of your vessel and send commands to the antenna motors, keeping the antenna pointed at the satellite at all times - even while you’re on the move!

TriSat Capability

Your TracVision M5/M7 is capable of tracking three selected satellites, as long as the antenna is located within the selected satellites’ coverage area. During installation, your TracVision system should have been set up to track your desired satellites, allowing you to switch between your selected satellites quickly and easily.

DIRECTV HD (High-Definition) Capability (Circular Version Only)

The TracVision M5/M7’s MCP enables DIRECTV HD service, and is compatible with DIRECTV HD equipment and service.

Satellite Library

The TracVision M5/M7 includes a pre-programmed satellite library of the most popular satellite services, offering a wide variety of satellite services to choose from. Using a PC, you can also add up to two additional satellites of your choice to the satellite library.



Circular and Linear Versions

Your TracVision system is configured for either circularly polarized satellite signals (North America) or linearly polarized satellite signals

(Europe or Latin America).

Figure 1-3

illustrates the difference between these two polarizations.

Figure 1-3 Polarizations of Satellite Signals

Circular Linear

Signals transmitted in two

“corkscrew” patterns, one running clockwise and one running counter-clockwise

Signals transmitted in vertical and horizontal “waves” offset exactly 90º from each other

LNB Skew Angle

Since linear satellite signals are oriented in a precise cross pattern, the

TracVision antenna’s receiving element, called an LNB (low-noise block) must be oriented in the same way to optimize reception. This orientation adjustment is referred to as the LNB’s “skew angle.”

Figure 1-4

illustrates how skew determines the amount of signal the

LNB collects. The more signal, the better the reception.

Figure 1-4 How Skew Works

Bad Skew Good Skew Ideal Skew

= Satellite Signal = LNB "Signal Collector"

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10



The correct skew setting varies depending on your geographic location, since the orientation of your antenna to the satellite changes

as you move. For example, as shown in

Figure 1-5

, if your antenna is tracking the PAS 9 satellite for Sky Mexico programming, the ideal skew setting ranges from +30 to +70, depending upon your location within the satellite’s coverage area.

Figure 1-5 Approximate Skew Settings for the PAS 9 Satellite

+50 +45 +40 +35 +30

+55

+60

+65

+70

For complete details about adjusting the LNB’s skew angle, see

“Adjusting the Skew Angle” on page 45

.


Chapter 2 - Operation

2. Operation

This chapter explains everything you need to know to operate the

TracVision system.

Contents

Receiving Satellite TV Signals ......................................... 13

Turning the System On/Off .............................................. 14

Changing Channels and Switching Between

Satellites (Linear Version Only)........................................ 15

Changing Channels and Switching Between

Satellites (Circular Version Only) ..................................... 18

DIRECTV HD Subscribers ................................................. 21

Product Care.................................................................... 22

11



Receiving Satellite TV Signals

Television satellites are located in fixed positions above the Earth’s equator and beam TV signals down to certain regions of the planet

(not worldwide). To receive TV signals from a satellite, you must be located within that satellite’s unique coverage area.

TIP: For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at

www.kvh.com/ footprint

.

Figure 2-1 Location and Coverage Area of DIRECTV 101 Satellite

Equator

In addition, since TV satellites are located above the equator, the

TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception. Common causes of blockage include boat masts, trees, buildings, and bridges.

Heavy rain, ice, or snow might also temporarily interrupt satellite signals.

Figure 2-2 Example of Satellite Blockage

Blocked!

TracVision

13

14



Turning the System On/Off

Since power to the system is controlled by the switchplate, you can turn the TracVision system on or off using the switchplate.

Turning On the System

Follow the steps below to turn on your TracVision system.

1. Make sure the antenna has a clear view of the sky.

2. Turn on your satellite TV receiver and TV.

IMPORTANT!

Avoid turning the vessel or changing channels for one minute after turning on the system.

3. Set the switchplate’s Power switch to the on (up) position.

Figure 2-3 Switchplate Power Switch

ON

OFF

4. Wait one minute for system startup.

Turning Off the System

Follow the steps below to turn off your TracVision system.

1. Set the switchplate’s Power switch to the off (down) position.

2. Turn off your satellite TV receiver and TV.




(Linear Version Only)

Since some channels might be located on another satellite, changing channels might require switching to another selected satellite. During installation, your TracVision M5/M7 system should have been set up to track the satellite(s) of your choice and the channel guides for your selected satellite service should have been downloaded.

Your TracVision system can track up to three satellites, stored in memory as Satellite A, Satellite B, and Satellite C.

If your system is set

up to track three satellites, see

“Automatic TriSat Mode”

or

“Manual

Trisat Mode” on page 17

for more information. If your system is set to

track one or two satellites, see

“DualSat Mode” on page 17

.

IMPORTANT!

To ensure proper operation, the receiver(s) must be set up for the same satellites, and in the same order, they are set up in the antenna:

Antenna

Satellite

Sat. A

Sat. B

Sat. C

Receiver

Satellite

DiSEqC

Setting

Alternative 1 or A DiSEqC 1

Alternative 2 or B DiSEqC 2

Alternative 3 or C DiSEqC 3

NOTE: TracVision M7 systems with more than four receivers require a multiswitch. Installation of a multiswitch requires using Manual TriSat

Mode or DualSat Mode.

TIP: The primary receiver controls satellite selection; all other receivers can only receive channels carried on the satellite selected by the primary receiver.

The primary receiver is the receiver connected to the antenna’s RF1 connector.

TIP: If you want to change which satellites the system tracks, see

“Setting the MCP to Track Different Satellites (Linear Version Only)” on page 27

.

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16



Automatic TriSat Mode

In Automatic TriSat Mode, the antenna automatically switches between satellites within the selected TriSat group as the user changes channels on the receiver’s remote control.

NOTE: If you use the MCP to manually switch satellites, automatic satellite switching is disabled until the system is turned off, then turned back on. For

more information on turning the system on/off, see

“Turning the System

On/Off” on page 14

.

TIP: TriSat groups and the satellites within each TriSat group are shown in

Figure 2-5

.

Figure 2-4 Automatic TriSat Mode Display

Tracking <Sat A>

<Sat B> Menu <Sat C>

Selected

Satellite

Figure 2-5 TriSat Groups

TriSat Group

Europe WB (EWB)

Europe (EUR)

Scandinavia (SCN)

Satellites

Hotbird WB

Astra 1

Astra 2S

Hotbird

Astra 1

Astra 2S

Hotbird WB

Sirius

Thor



Manual Trisat Mode

When the TracVision M5/M7 system is set to Manual TriSat Mode, a

TriSat group is selected, allowing you to switch between the satellites within the group with a single button press.

TIP: TriSat groups and the satellites within each TriSat group are shown in

Figure 2-5 on page 16

.

Figure 2-6 Switching Satellites Using Manual TriSat Mode

Tracking <SAT A>

<SAT B> Menu <SAT C>

Selected

Satellite

Select

Satellite B

Select

Satellite C

DualSat Mode

Most TracVision M5/M7 system configurations allow automatic satellite switching in DualSat Mode. When automatic switching is enabled, satellite switching occurs automatically while the user changes channels using the receiver’s remote control. You can also use the MCP to manually switch between your selected pair of satellites with a single button press.





.

Figure 2-7 Switching Satellites Using DualSat Mode


<SAT A> Menu <SAT B>

Selected

Satellite

Select

Satellite B

17

18




(Circular Version Only)

Since some channels might be located on another satellite, changing channels might require switching to another selected satellite. During installation, your TracVision M5/M7 system should have been set up to track the satellite(s) of your choice and the channel guides for your selected satellite service should have been downloaded.

Your TracVision system is set up to track up to three satellites, stored in memory as Satellite A, Satellite B, and Satellite C. If you are a

DIRECTV HD subscriber, see

“Automatic TriSat Mode”

or

“Manual

TriSat Mode” on page 19

for more information. If your system is set to

track one or two satellites, see

“DualSat Mode” on page 20

.

NOTE: TracVision M5/M7 systems with more than four receivers require a multiswitch. Installation of a multiswitch requires using Manual TriSat

Mode or DualSat Mode. For information on configuration requirements, refer to the wiring diagram appendices located at the back of this manual.

TIP: The primary receiver controls satellite selection; all other receivers can only receive channels carried on the satellite selected by the primary receiver.

The primary receiver is the receiver connected to the antenna’s RF1 connector.

TIP: If you want to change which satellites the system tracks, see

“Setting the MCP to Track Different Satellites (Circular Version Only)” on page 37

.



Automatic TriSat Mode

In Automatic TriSat Mode (see


), the antenna automatically switches between a pair of DIRECTV satellites as the user changes channels on the receiver’s remote control. The user sets the MCP to automatically switch between either the DIRECTV 101-110 satellite pair or the DIRECTV 101-119 satellite pair.

NOTE: Switching between the DIRECTV 119 and 110 satellites requires pressing the ADCU button (see

Figure 2-8

).

Figure 2-8 Switching Satellite Pairs Using Automatic TriSat Mode

Selected

Pair

Alternate Pair

(101-119)

101-110:Tracking 110

119 Menu

Selected

Satellite

Selected

Pair

Alternate Pair

(101-110)

101-119:Tracking 119

110 Menu

Selected

Satellite

Manual TriSat Mode

In Manual TriSat Mode, the user can switch between the

DIRECTV 101, 110, and 119 satellites with a single button press.

Figure 2-9 Switching Satellites Using Manual TriSat Mode

119

Tracking 101

Menu 110

Selected

Satellite

Select

119

Select

110

19

20



DualSat Mode

Most TracVision M5/M7 system configurations allow automatic satellite switching in DualSat Mode. When automatic switching is enabled, satellite switching occurs automatically while the user changes channels using the receiver’s remote control. You can also use the MCP to manually switch between your selected pair of satellites with a single button press.





.

Figure 2-10 Switching Satellites Using DualSat Mode


<SAT A> Menu <SAT B>

Selected

Satellite

Select

Satellite B

NOTE: At this time, DISH Network supports only the standard-definition model 311 receiver for mobile use. All other receiver models have been designated for home use only; DISH Network subscribers must use DualSat

Mode.



DIRECTV HD Subscribers

This section contains operational information and tips specific to

DIRECTV HD service.

How to Tell If You are On the Wrong Satellite

Since the DIRECTV program guide does not indicate which channel is on which satellite, how do you know which satellite is carrying the channel you wish to watch? Different receivers behave differently.

However, there are generally four ways to tell if the channel that you selected is carried on another satellite:

• The wrong programming appears on the TV

• “Channel Not Available” appears on the TV

• “Buy Now” appears on the TV

• “Program Not Available in this Area” appears on the TV

If one of these situations occurs, simply switch to another satellite.

TIP: For your convenience, KVH provides a list of HDTV channels and the

DIRECTV satellites that carry them at

www.kvh.com/HDlineup

. KVH also provides a free notification service. If you sign up for this service, KVH will e-mail you whenever the HDTV lineup changes.

TIP: For more information on switching satellites, see

“Changing Channels and Switching Between Satellites (Circular Version Only)” on page 18.

DIRECTV HD Activation and Availability

Your DIRECTV HD receiver must be configured as an “Oval, 3, LNB” dish type and be activated for HD service. Refer to your selected receiver’s user manual for configuration instructions.

If you are unable to receive high-definition channels on your HD receiver, your receiver might not be configured correctly or activated for HDTV service. KVH can help you activate your DIRECTV HD service. Call KVH’s Activation Department at:

1-888-584-4163

(Monday-Friday, 8:30 am - 5:00 pm ET)

TIP: High-definition channels are not included with the basic DIRECTV package; you need to request that these special channels be added to your programming package. Premium HD channels, such as HBO HD, must be ordered separately.

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22



Product Care

Please consider the following antenna care guidelines for maintaining peak performance:

• Periodically wash the exterior of the antenna dome with fresh water and mild detergent. Avoid harsh cleansers and volatile solvents (such as acetone) and do not spray the dome directly with high-pressure water.

• If you wish to paint the dome, use only non-metallic automotive paint without a primer coat. Any paint that contains metal will block satellite signals and impair reception.

3. Settings

This chapter explains system settings and how to modify them using the

MCP.

Contents

Changing the Sleep Mode Setting ................................... 25

Changing the Instant On Setting...................................... 26


(Linear Version Only) ....................................................... 27


(Circular Version Only) ..................................................... 37

Changing TriSat Modes (Circular Version Only)............... 43

Updating Latitude and Longitude Data ............................ 44

Adjusting the Skew Angle................................................ 45

Adjusting Display Brightness........................................... 49

Restarting the Antenna.................................................... 50


Chapter 3 - Settings

Changing the Sleep Mode Setting

When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1° - 2° window or the signal level changes significantly, Sleep Mode automatically turns off and the system begins tracking the satellite again.

KVH recognizes that some customers might not want to take advantage of this convenient feature. In this case, it is possible to disable Sleep Mode.

Use the flowchart in

Figure 3-1

if you wish to disable Sleep Mode, or if you wish to restore the original Sleep Mode setting.

Figure 3-1 Setting Sleep Mode On/Off

<Default Display>

Menu

Select Next until “Operations

Mode?” is displayed.

Operations Mode?

Yes Next Return

Get Antenna Status?

Yes Next Return

Control Antenna?

Yes Next Return

Man Control Antenna?

Yes Next Return

Set Sleep on/off?

Yes Next Return

On

Sleep Mode: ON

Enter Off

Select On or Off as required, then select Enter.

25

26



Changing the Instant On Setting

When Instant On is enabled, the antenna can immediately receive signals if the vessel has not moved since the antenna was last shut off.

However, if the system is turned off, and then the vessel moves after last acquiring the satellite via Instant On, the antenna will undergo its standard initialization process once it is turned back on. This results in a brief delay.

TIP: The default Instant On setting is off.


Figure 3-2

if you wish to enable Instant On, or if you wish to restore the original setting.

Figure 3-2 Instant On/Instant Off


Menu




Yes Next Return


Yes Next Return


Yes Next Return

Select Next until “Set instant on/off?” is displayed.

Set instant on/off?

Yes Next Return instant mode: Off

On Enter Off

Select On or Off as required, then select Enter.




(Linear Version Only)

If you wish to change which satellites your TracVision M5/M7 system tracks, you must perform the following:

1. Select a tracking mode

2. Update latitude and longitude data

3a. Set up Automatic/Manual TriSat Mode

3b. Set up DualSat Mode

4. Determine the skew angle (DualSat Mode Only)

5. Adjust the skew angle

TIP: Be sure to only install satellites that your TracVision M5/M7 can track in your geographic location. For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at

www.kvh.com/footprint.

Step 1 - Select a Tracking Mode

Automatic/Manual TriSat Mode

If you wish to track three satellites, the MCP must be set to a TriSat

Mode. When a TriSat Mode is selected, you can switch between any three satellites within the selected TriSat group.


lists the TriSat groups and satellites within each group.

DualSat Mode

Most TracVision M5/M7 system configurations allow automatic satellite switching in DualSat Mode. When automatic switching is enabled, satellite switching occurs automatically while the user changes channels using the receiver’s remote control. You can also use the MCP to manually switch between your selected pair of satellites with a single button press. In DualSat Mode, you can set up the system to track any two satellites from the linear satellite library (see


).

27

28



Figure 3-3 Linear Satellite Library

30.0° W

13.0° E

13.0° E

7.0° W

160.0° E

156.0° E

58.0°W

110.5° E

Satellite

Location

26.0° E

19.2° E

28.2° E

28.2° E

7.0° E

5.0° E

0.8° W

42.0° E

Installation Name

ARABSAT

ASTRA1

ASTRA2N

ASTRA2S

EUTEL_W3A

HISPASAT

HOTBIRD

HOTBIRDWB

NILESAT

OPTUSB1*

OPTUSC1

PAS_9

SINOSAT*

SIRIUS

THOR

TURKSAT1C

*NOTE: Reception of these satellites requires additional hardware. Please contact your local KVH-authorized dealer or KVH Technical Support for details.

NOTE: If the satellite you wish to track is not listed, you can use a PC to add one or two special user-defined satellites. See

“Appendix C” on page 77

for details.



Step 2 - Update Latitude and Longitude Data


Figure 3-4

to update your latitude and longitude data.

TIP: For your convenience, you can determine your approximate latitude and longitude using the Position Grids provided in

“Appendix B” on page 73

.

NOTE: If you are setting the MCP to track satellites using TriSat Mode, skip to

“Step 3a - Set Up Automatic/Manual TriSat Mode” on page 30

.

Figure 3-4 Updating Latitude and Longitude


Menu

Man control antenna?

Yes Next Return




Yes Next Return

Select Next until “Set

Lat/Long?” is displayed.

Set Lat/Long?

Yes Next Return

Get antenna Status?

Yes Next Return

Select Next until “Control

Antenna?” is displayed.

Control antenna?

Yes Next Return

Select -/+ as required, then select Enter.

Latitude: ##N

- Enter +


Longitude: ###E

- Enter +

Latitude:

Longitude:

##N

###E

29

30



Step 3a - Set Up Automatic/Manual TriSat Mode


Figure 3-5

to set the MCP to track satellites in

Automatic/Manual TriSat Mode.

TIP: A complete list of TriSat groups and the satellites in each group is provided in


.

NOTE: Be sure to record the TriSat skew angle displayed in this procedure for later use. The TriSat skew angle is the average skew angle for the satellites within the selected TriSat group.

Figure 3-5 Setting Automatic/Manual TriSat Mode


Menu

Install Satellite?

Yes Next Return

Latitude: ##N

- Enter +

Longitude: ###E

- Enter +

Select -/+ as required to set latitude and longitude, then select Enter.

TriSat Mode?

Yes No Return

USA or Europe?

USA Europe Return

Select Next as required to display the desired TriSat group, then select Yes.

Install Europe WB?

Yes Next Cancel

Latitude: ##N

Longitude: ####E

TriSat Skew Angle

##.#

Set Lat/Long?

Yes Cancel

<SAT A>, <SAT B>, and <SAT C> installed

Restarting antenna



Step 3b - Set Up DualSat Mode


Figure 3-6

to set the MCP to track satellites in

DualSat Mode.

TIP: A complete list of satellites in the linear satellite library is provided in


.

Figure 3-6 Setting DualSat Mode


Menu

Installing Sats

Please Wait


Yes Next Return

<SAT A> and

<SAT B> installed


TriSat Mode?

Yes No Return

Select Next as required to display your choice for

Satellite A, then select Yes.

Install A <SAT Name>

Yes Next Cancel


Satellite B (or choose None to track just one satellite), then select Yes.

Install B <SAT Name>

Yes Next Cancel

31

32



Step 4 - Determine the Skew Angle (DualSat Mode Only)


Figure 3-7

to determine the skew angle for the selected satellite.

TIP: Sky Mexico subscribers can also refer to


for

approximate skew setting for the PAS_9 satellite.

Figure 3-7 Determining the Skew Angle


Menu




Yes Next Return


Yes Next Return

Get system errors?

Yes Next Return

Select Next until “Get skew angle?” is displayed.

Get skew angle?

Yes Next Return

Skew angle

##.#



Step 5 - Adjust the Skew Angle

Once you have determined the proper skew angle, follow the steps below to adjust the antenna’s LNB skew angle.

CAUTION

To avoid bodily injury, be sure to turn off the antenna and disconnect power to all wired components.

1. Turn off the antenna and disconnect power to all wired components.

2. Using a Phillips-head screwdriver, remove the screws securing the radome. Then remove the radome and set it aside in a safe place.

3. Locate the LNB assembly on the back of the antenna reflector.

Figure 3-8 Location of LNB on Back of Antenna Reflector

Reflector

LNB

Assembly

33

34



4. Loosen the two choke feed wing screws. The location of the wing screws varies according to TracVision model.

Refer to

Figure 3-9

and

Figure 3-10

.

Figure 3-9 TracVision M5 Wing Screws

Reflector

Wing

Screws


Reflector

Wing

Screws



5a. TracVision M5 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier. If the skew angle is greater than +15° subtract 180 to get the equivalent negative skew angle and set the LNB to that angle instead.

IMPORTANT!

Be sure to keep the LNB fully inserted into the choke feed to ensure optimum performance.

Figure 3-11 TracVision M5 LNB Skew Angle Adjustment

LNB

SKEW

Negative

Skews

0 Skew

Positive

Skews

Choke Feed

35

36



5b. TracVision M7 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier.

IMPORTANT!



LNB

SKEW

90

85

75

80

65

70

55

60

50

45

40

30

35

25

20

10

15

5

0

5

10 20

15

30

25

90

80

40

50

45

35

60

55

70

65

75

85

Negative

Skews

Positive

Skews

0˚ Skew

6. Tighten the wing screws.

7. Reinstall the radome.

Choke Feed




(Circular Version Only)

If you wish to change which satellites your TracVision M5/M7 system tracks, you must perform the following:

1. Update latitude and longitude data

2. Select a tracking mode

3a. Set up Automatic TriSat Mode

3b. Set up Manual TriSat Mode

3c. Set up DualSat Mode

TIP: Be sure to only install satellites that your TracVision M5/M7 can track in your geographic location. For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at

www.kvh.com/footprint

.

Step 1 - Update Latitude and Longitude Data


Figure 3-13




.

Figure 3-13 Updating Latitude and Longitude


Menu


Yes Next Return




Yes Next Return



Set Lat/Long?

Yes Next Return


Yes Next Return

Select Next until “Control



Yes Next Return


Latitude: ##N

- Enter +


Longitude: ###E

- Enter +

Latitude:

Longitude:

##N

###E

37

38



Step 2 - Select a Tracking Mode

Automatic TriSat Mode

If you set the system to Automatic TriSat Mode the DIRECTV 101, 110, and 119 satellites will be installed. When set to Automatic TriSat

Mode, the antenna automatically switches between a pair of DIRECTV satellites as the user changes channels on the receiver’s remote control.

The user sets the MCP to automatically switch between either the

DIRECTV 101-110 satellite pair or the DIRECTV 101-119 satellite pair.

Manual TriSat Mode

If you set the system to Manual TriSat Mode, the DIRECTV 101, 110, and 119 satellites will be installed. When set to Manual TriSat Mode, the user can switch between the DIRECTV 101, 110, and 119 satellites with a single button press.

DualSat Mode

Most TracVision M5/M7 system configurations allow automatic satellite switching in DualSat Mode. When automatic switching is enabled, satellite switching occurs automatically while the user changes channels using the receiver’s remote control. You can also use the MCP to manually switch between your selected pair of satellites with a single button press. In DualSat Mode, you can set up the system to track any two satellites from the circular satellite library (see


).



Figure 3-14 Circular Satellite Library

Satellite Service

ASIASAT 4

DIRECTV

Satellite

Location

122.2° E


ASIASAT*

72.0° W DSS_72

101.0° W DSS_101

110.0° W DSS_110

119.0° W DSS_119

DIRECTV Latin

America

95.0° W GALAXY3CN*

DISH Network

ExpressVu

61.5° W ECHO_61

110.0° W ECHO_110

119.0° W ECHO_119

148.0° W ECHO_148

82.0° W EXPRESSVU

91.0° W EXPRESSTV

*NOTE: Reception of these satellites requires additional hardware. Please contact your local KVH-authorized dealer or KVH Technical Support for details.

NOTE: If the satellite you wish to track is not listed, you can use a PC to add one or two special user-defined satellites. See

“Appendix C” on page 77

for details.

39

40



Step 3a - Set Up Automatic TriSat Mode


Figure 3-15

if you wish to set the MCP to track the

DIRECTV 101, 110, and 119 satellites in Automatic TriSat Mode.

Figure 3-15 Setting Automatic TriSat Mode


Menu


Yes Next Return

TriSat Mode?

Yes No Return

USA or Europe?


Auto or Manual?

Auto Manual Return

Select 119 or 110 to begin tracking the desired

DIRECTV satellite pair.

Select SAT 101 and:

119 110 Return



Step 3b - Set Up Manual TriSat Mode


Figure 3-16

if you wish to set the MCP to track the

DIRECTV 101, 110, and 119 satellites in Manual TriSat Mode.

Figure 3-16 Setting Manual TriSat Mode


Menu


Yes Next Return

TriSat Mode?

Yes No Return

USA or Europe?


Auto or Manual?


Manual Mode Set

41

42



Step 3c - Set Up DualSat Mode


Figure 3-17

if you wish to set the MCP to track satellites in DualSat Mode. For a list of satellites in circular satellite

library, see


.

Figure 3-17 Setting DualSat Mode


Menu

Installing Sats

Please Wait


Yes Next Return

<SAT A> and

<SAT B> installed


TriSat Mode?

Yes No Return


Satellite A, then select Yes.

Install A <SAT Name>

Yes Next Cancel


Satellite B (or choose None to track just one satellite), then select Yes.

Install B <SAT Name>

Yes Next Cancel



Changing TriSat Modes (Circular Version Only)


Figure 3-18

if you wish to change which TriSat

Mode is used for tracking the DIRECTV 101, 110, and 119 satellites.

Figure 3-18 Changing TriSat Modes


Menu

Set Sat Select Mode?

Yes Next Return

Auto or Manual?


Select the satellite pair you wish to track.

Select SAT 101 and:

119 110 Return

101-### Mode set

Manual Mode set

43

44



Updating Latitude and Longitude Data


Figure 3-19




.

IMPORTANT!

You must restart the antenna after performing this procedure. For

more information on restarting the antenna, see

“Restarting the

Antenna” on page 50

.

Figure 3-19 Updating Latitude and Longitude Data


Menu


Yes Next Return


Yes Next Return

Select Next until “Operations mode?” is displayed.

Operations mode?

Yes Next Return

Select Next Until “Set


Set Lat/Long?

Yes Next Return

Latitude: ##N

- Enter +

Longitude: ###E

- Enter +

Select -/+ as required to set latitude and longitude, then select Enter.

Get antenna status?

Yes Next Return

Select Next until “Control antenna?” is displayed.


Yes Next Return

Latitude: ##N

Longitude: ####E



Adjusting the Skew Angle

Once you have determined the proper skew angle, follow the steps below to adjust the antenna’s LNB skew angle.

TIP: If you need to determine the skew angle, see

“Setting the MCP to

Track Different Satellites (Linear Version Only)” on page 27

.

CAUTION

To avoid bodily injury, be sure to turn off the antenna and disconnect power to all wired components.

1. Turn off the antenna and disconnect power to all wired components.

2. Using a Phillips-head screwdriver, remove the screws securing the radome. Then remove the radome and set it aside in a safe place.

3. Locate the LNB assembly on the back of the antenna reflector.

Figure 3-20 Location of LNB on Back of Antenna Reflector

Reflector

LNB

Assembly

45

46



4. Loosen the two choke feed wing screws. The location of the wing screws varies according to TracVision model.

Refer to

Figure 3-21

and

Figure 3-22

.


Reflector

Wing

Screws


Reflector

Wing

Screws



5a. TracVision M5 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier. If the skew angle is greater than +15° subtract 180 to get the equivalent negative skew angle and set the LNB to that angle instead.

IMPORTANT!



LNB

SKEW

Negative

Skews

0 Skew

Positive

Skews

Choke Feed

47

48



5b. TracVision M7 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier.

IMPORTANT!



LNB

SKEW

90

85

75

80

65

70

55

60

50

45

40

30

35

25

20

10

15

5

0

5

10 20

15

30

25

90

80

40

50

45

35

60

55

70

65

75

85

Negative

Skews

Positive

Skews

0˚ Skew

6. Tighten the wing screws.

7. Reinstall the radome.

Choke Feed



Adjusting Display Brightness

The MCP display brightness can be adjusted to suit your preferences.


Figure 3-25

if you wish to adjust the display brightness, or if you wish to restore the original brightness setting.

Figure 3-25 Setting Display Brightness


Menu




Yes Next Return


Yes Next Return


Brightness?” is displayed.

Set Brightness?

Yes Next Return

Min Bright Max

************

Press to

Dim

Press to

Accept

Press to

Brighten

49

50



Restarting the Antenna


Figure 3-26

if you wish to restart the antenna.

Figure 3-26 Restarting the Antenna


Menu

Select Next until “Restart


Restart Antenna?

Yes Next Return

Antenna Restarted


Chapter 4 - Troubleshooting

4. Troubleshooting

This chapter identifies potential basic problems along with their possible causes and solutions. It also explains how to get technical support.

Contents

Five Simple Checks ......................................................... 53

Troubleshooting Matrix.................................................... 54

Causes and Remedies for Operational Issues ................. 55

Technical Support............................................................ 59

Field Replaceable Units ................................................... 60

51



Five Simple Checks

If you are experiencing a problem receiving satellite TV with your

TracVision system, perform the five simple checks below.

TIP: You can also try resetting the satellite TV receiver. Turn off and unplug the receiver, wait one minute, then plug it back in and turn it back on.

Can the antenna see the satellite?

The antenna requires an unobstructed view of the sky to receive satellite TV signals. Common causes of blockage include trees, buildings, bridges, and mountains.

Is there excessive dirt or moisture on the antenna dome?

Dirt buildup or moisture on the dome can reduce satellite reception.

Clean the exterior of the dome periodically.

Is it raining heavily?

Heavy rain or snow can weaken satellite TV signals. Reception should improve once the inclement weather subsides.

Is everything turned on and connected properly?

Make sure your TV and receiver are both turned on and set up for the satellite input. Finally, check any connecting cables to ensure none have come loose.

Is the antenna’s LNB set to the correct skew angle? (Linear Systems Only)

To optimize reception, the antenna’s LNB needs to be set to the correct

skew angle for the satellite(s) you want to track. See

“Adjusting the

Skew Angle” on page 45

for details.

53

54



Troubleshooting Matrix

The troubleshooting matrix identifies potential operational symptoms

and their causes and remedies.

“Causes and Remedies for Operational

Issues” on page 55

contains detailed information on the causes and remedies listed below.

Figure 4-1 Troubleshooting Matrix ation er configur

SYMPTOM

System non-functional

"Channel Not Available" message on TV

Wrong programming shown on selected channel

"Searching for Satellite Signal" message on TV

Certain channels do not work

Antenna not switching satellites correctly

Program Guide does not load er f er receiv ault or improp w ered off ac king wrong satellite loc ke d ver age issue

CA

USES AND REMEDIES

Receiv Antenna po Antenna tr ual mode ectors

Improper wir ing

Cab le unwr ap

X X X

X X X

X

X X X X

X

X

X

X

X

X

X X X X

Only Preview channels (100, 201) are viewable

Intermittent picture for short intervals

Channels on 110 satellite not viewable; others OK

Snowy television picture

X

X X X X X

X

"Antenna Not Responding" message on control panel X

X X X

X

X

X

X



Causes and Remedies for Operational Issues

This section addresses the most common operational issues that can affect the performance of the TracVision M5/M7. If your TracVision system requires service, you can visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit

www.kvh.com/wheretogetservice

.

Receiver Fault or Improper Receiver Configuration

Receiver Fault

Your satellite TV receiver might be set up incorrectly or defective. First check the receiver’s configuration to ensure it is set up for the desired programming. In the case of a faulty receiver, refer to your selected receiver’s user manual for service and warranty information.

Improper Receiver Configuration (DIRECTV HD Subscribers Only)

Before you can start enjoying high-definition programming, the

DIRECTV HD receiver must be configured as an “Oval,3,LNB” dish

type and must be activated for HD service (see

“DIRECTV HD

Subscribers” on page 21

). Refer to your selected receiver’s user manual

for more information.

Ensure that the receiver has completely downloaded the channel guide. If the channel guide is not downloaded in its entirety, the

“Channel Not Available” message might appear.

Improper Receiver Configuration (Linear Systems Only)

To ensure proper operation, the receiver(s) must be set up for the same satellites, and in the same order, they are set up in the antenna:

Antenna

Satellite

Sat. A

Sat. B

Sat. C

Receiver

Satellite

DiSEqC

Setting

Alternative 1 or A DiSEqC 1

Alternative 2 or B DiSEqC 2

Alternative 3 or C DiSEqC 3

55

56



Antenna Powered Off

The TracVision antenna must be turned on for the system to operate. If the system is not functioning, check the switchplate’s power switch or the circuit breaker to ensure the antenna is turned on.

Antenna Tracking Wrong Satellite (DIRECTV HD Subscribers Only)

If you select a channel on the receiver, but the wrong programming or no programming appears on the TV, that channel might be carried on a different satellite. See

“DIRECTV HD Subscribers” on page 21

for more information.

Satellite Signal Blocked

Since TV satellites are located above the equator, the TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception. Common causes of blockage include boat masts, trees, buildings, and bridges. Heavy rain, ice, or snow might also temporarily interrupt satellite signals.

Figure 4-2 Example of Satellite Blockage

Blocked!

TracVision



Satellite Coverage Issue

Television satellites are located in fixed positions above the Earth’s equator and beam TV signals down to certain regions of the planet

(not worldwide). To receive TV signals from a satellite, you must be located within that satellite’s unique coverage area.

TIP: For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at

www.kvh.com/ footprint

.

Figure 4-3 Location and Coverage Area of DIRECTV 101 Satellite

Equator

MCP Set to Manual Mode (DIRECTV HD Subscribers Only)

If your TracVision system does not automatically switch between satellites when you change channels on the receiver’s remote control, the MCP might be set to Manual Mode. See

“Changing Channels and

Switching Between Satellites (Circular Version Only)” on page 18

for

more information.

Loose RF Connectors

KVH recommends periodically checking the antenna unit’s cable connections. A loose RF connector can reduce signal quality or prevent automatic satellite switching using the receiver’s remote control. Refer to the TracVision M5/M7 Installation Guide for complete system wiring information or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit


.

57

58



Improper Wiring

If the system has been improperly wired, the antenna will not operate correctly. Refer to the TracVision M5/M7 Installation Guide for complete system wiring information or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit


.

Cable Unwrap

If your vessel makes several consecutive circles in the same direction, the antenna will rotate 720° before reaching the end of its internal cable. If this occurs, the system will automatically unwrap the cable by quickly rotating the antenna dish in the opposite direction. During this time, your TV picture will freeze momentarily.



Technical Support

The TracVision M5/M7 antenna is a sophisticated electronic device; only KVH-authorized technicians have the specialized tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor. You can find an authorized technician near you by visiting our website at


.

If you need help finding an authorized technician, please contact KVH

Technical Support:

North American, South America, Australia, New Zealand:

Phone: +1 401 847-3327

E-mail:

[email protected]

Europe, Middle East, Asia:

Phone: +45 45 160 180

E-mail:

[email protected]

Please have your antenna serial number handy before you call. For information on retrieving your antenna serial number, refer to

“Displaying the Antenna Serial Number” on page 70

.

59

60



Field Replaceable Units

If you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor. To find a KVH-authorized dealer near you, visit


.

Part numbers for field replaceable units (FRUs) that can be serviced in the field are listed in

Figure 4-4

and


. These parts can be obtained from any KVH-authorized dealer or distributor.

Figure 4-4 Field Replaceable Units (continued on next page)

Part

Radome (TracVision M5 Only)

Part Number

02-0925-07

†

Radome (TracVision M7 Only)

02-1047-05

†

Main PCB (printed circuit board) 72-0258

RF PCB (printed circuit board)

Inverter PCB (printed circuit board)

Gyro

Elevation drive belt

72-0259

72-0260

72-0261

72-0263

72-0262 Elevation motor

Azimuth limit switch

(TracVision M7 Only)

72-0264

†

Specify color when ordering

Figure 4-4 Field Replaceable Units (continued)

LNB - circular dual-output

LNB - Galaxy circular dual-output

72-0265

72-0266

72-0267 LNB - linear dual-output

LNB - linear quad-output

(TracVision M7 Only)

Feed tube

Antenna data cable, 50 ft.

Antenna data cable, 100 ft.

Antenna power cable, 100 ft.

Ground cable, 50 ft.

72-0268

72-0269

32-0619-50

32-0619-100

32-0510-100

32-0583-50



Figure 4-5 MCP Field Replaceable Units

Part

MCP (MultiSat Control Panel)

MCP main control cable

(9-pin male to 9-pin male), 25 ft.

MCP RF control cable

(9-pin female to RJ22), 25 ft.

MCP flash cable

(9-pin female to stereo plug),

5.9 ft.

Maintenance port assembly

(for MCP interface)

MCP rear-panel fuse, 0.5 amp

Part Number

02-1401

32-0716-25

32-0811

32-0807

02-1192

16-0017-0500

61


Appendix A - Advanced Settings and Functions

Appendix A

Advanced Settings and

Functions

This appendix contains information on advanced settings and functions.

This information should only be utilized by KVH-authorized technicians.

Contents

Manually Controlling the Antenna ................................... 65

Updating Satellite Frequency Data .................................. 66

Configuring Satellite Settings.......................................... 68

Displaying the Software Version Information .................. 69

Displaying the Antenna Serial Number............................ 70

Other Advanced Settings................................................. 71

63



Manually Controlling the Antenna


Figure A-1

if you wish to control the antenna

manually.

NOTE: If you are performing this procedure as part of the satellite frequency scan update procedure, be sure to select “NO” at the “Make Antenna Track” screen.

TIP: Once you have finished positioning the antenna, the system will revert to automatic control.

Figure A-1 Manually Controlling the Antenna


Menu




Yes Next Return


Yes Next Return


Yes Next Return


Yes Next Return

Select - or + as required, then select Azimuth.

AZ = XXX.X° EL = XX.X°

- Azimuth +

Select - or + as required, then select Elevation.

AZ = XXX.X° EL = XX.X°

- Elevation + make antenna track?

Yes No Cancel

65

66



Updating Satellite Frequency Data

If the antenna is unable to find a satellite, or if you are unable to receive certain channels, the satellite’s frequency data might have changed. The satellite frequency scan feature allows you to update the frequency data of any satellite stored in the system’s library.

With the desired satellite, band, and polarization selected, the system will automatically search for the frequency with the strongest signal.

The system will then update that satellite’s programmed data with the new frequency (and associated network ID) and store it in the satellite library.

You will need to enter the following information:

• Symbol rate

• FEC code

TIP: You can find satellite information on the web at

www.lyngsat.com

or

www.satcodx.com

(neither website is affiliated with KVH).

To update the satellite frequency data, follow the steps below.

IMPORTANT!

The vessel must remain stationary throughout this procedure.

1. Set your satellite receiver to signal meter mode. Refer to your selected receiver’s user manual for details.

IMPORTANT!

Ensure that the TV signal meter indicates that you have a strong signal.

2. If the system is unable to locate the selected satellite, you can manually point the antenna. Refer to

“Manually Controlling the Antenna” on page 65

for

details.

3. Using the receiver, select the desired polarization and band you wish to update. Refer to your selected receiver’s user manual for details.



4. Use the flowchart in

Figure A-2

to scan the frequency

data of the selected satellite.

TIP: If you know the satellite configuration data, you can configure the satellite without scanning frequency data (see

“Configuring

Satellite Settings” on page 68

).

TIP: Scanning satellite frequencies might take up to 10 minutes.

Figure A-2 Scanning Frequency Data


Menu




Yes Next Return

Select -/+ as required, then select Enter (valid range is

01000 - 39999 kilosymbols per second).

Symbol Rate: XXXXX

- Enter +


Yes Next Return

Select -/+ as required, then select Enter (valid codes are

1/2, 2/3, 3/4, 5/6, 6/7, and 7/8).

Set FEC Code: X/X

- Enter +


Yes Next Return Scan frequencies

Please wait


Yes Next Return

Update frequency?

Yes No

Select Next until “Sat

Frequency Scan?” is displayed.

Sat frequency Scan?

Yes Next Return

Updating frequency

Please wait

Restart antenna?

Yes No

67

68



Configuring Satellite Settings


Figure A-3

to configure one of the satellites

selected for tracking.

TIP: Linear satellites use the following polarization/band combinations: vertical high, vertical low, horizontal high, and horizontal low. Circular satellites use the following polarization/band combinations: right and left.

TIP: You can find satellite information on the web at


or



Figure A-3 Configuring Satellite Settings


Menu

Configure frequency?

Yes Next Cancel




Yes Next Return

Select -/+ as required, then select Enter (valid range is 00000, 10700 -

12750 MHz).

Set freq: #####MHZ

- Enter +


Yes Next Return

Configure symbol rate?

Yes Next Cancel


Yes Next Return


Yes Next Return


01000 - 45000 kilosymbols per second).

Sym Rate: #####M/S

- Enter +

Select Next until “Configure

Satellite?” is displayed.

Configure Satellite?

Yes Next Return

Configure Satellite

Sat A Sat B Sat C

Configure FEC Code?

Yes Next Cancel

Select -/+ as required, then select Enter (valid codes are

1/2, 2/3, 3/4, 5/6, 6/7, 7/8).

Set FEC Code: #/#

- Enter +

Configure <Sat Name>?

Yes Next Return

Select -/+ as required, then select Enter (valid polarizations are LHC, RHC,

HH, HL, VH, VL).

Polarization: ###

- Enter +

Configure Network ID?

Yes Next Cancel


0x0000 - 0xffff hex).

Set ID: ######HEX

- Enter +



Displaying Software Version Information


Figure A-4

if you wish to display software version

information.

Figure A-4 Displaying Software Version Information


Menu




Yes Next Return


Yes Next Return


Yes Next Return

Yes

Get Version?

Next Return

MCP

Version

CP Antenna RF

#.## #.## #

Main Board

Version

RF Board

Version

69

70



Displaying the Antenna Serial Number


Figure A-5

if you wish to display the antenna

serial number.

Figure A-5 Displaying Antenna Serial Number


Menu




Yes Next Return


Yes Next Return


Yes Next Return

Select Next until “Get serial number?” is displayed.

Get serial number?

Yes Next Return

Antenna serial #

#########



Other Advanced Settings

Not all MCP menu options are used in this configuration. The following menu options are not used:

• Get System Errors

• Get Bit Error Rate

• Get Thres/Sig level

• Get State

• Upgrade Software

71


Appendix B - Position Grids

Appendix B

Position Grids

This appendix contains European and North American position grids for determining your approximate latitude and longitude.

Contents

European Position Grid .................................................... 75

North American Position Grid .......................................... 76

73



European Position Grid

If you wish to determine your approximate latitude and longitude, use

the position grid and table in

Figure B-1

.

Figure B-1 Approximate Latitude and Longitude

8

12

15

5

1 2

3

6 7

9

10

13 14

16

17 18 19

21 22 23

4

11

24

20

12

13

14

15

8

9

10

11

6

7

4

5

1

2

3

20

21

22

23

16

17

18

19

24

57° N

57° N

57° N

55° N

53° N

53° N

50° N

47° N

67° N

67° N

67° N

65° N

63° N

63° N

63° N

47° N

43° N

43° N

43° N

43° N

36° N

36° N

36° N

36° N

Grid # Latitude Longitude

7° E

22° E

40° E

7° W

7° E

22° E

7° W

7° E

7° W

7° E

22° E

45° E

7° W

7° E

22° E

7° W

7° W

7° E

22° E

37° E

7° W

7° E

22° E

37° E

75



North American Position Grid

If you wish to determine your approximate latitude and longitude, use

the position grid and table in

Figure B-2

.

Figure B-2 Approximate Latitude and Longitude

76

12

13

14

15

8

9

10

11

6

7

4

5

1

2

3

16

17

18

19

20

55° N

55° N

55° N

55° N

55° N

45° N

45° N

45° N

45° N

45° N

40° N

40° N

40° N

40° N

32° N

32° N

32° N

32° N

27° N

27° N

Grid # Latitude Longitude

70° W

50° W

125° W

110° W

90° W

70° W

125° W

110° W

125° W

110° W

90° W

70° W

55° W

125° W

110° W

90° W

90° W

75° W

83° W

78° W


Appendix C - Programming User-defined Satellites

Appendix C

Programming User-defined

Satellites

This appendix explains how to program a user-defined satellite(s) into the antenna, if necessary. The TracVision M5/M7 includes a library of common satellites that you can choose from. However, if the satellite(s) you wish to track is not listed, follow the instructions in this appendix to program your desired satellite(s). For a complete listing of satellites in

the library, see

“Settings” on page 23

.

Contents

Connect a PC to the Main Flash Port ............................... 79

Programming Your User-defined Satellites ..................... 81

77



Connect a PC to the Main Flash Port

To program your user-defined satellite(s), you first need to connect a

PC with Windows HyperTerminal installed.

TIP: If you are a KVH-authorized technician, you can use the KVH Flash

Update Wizard instead of HyperTerminal. Enter commands in the wizard’s

“Antenna Comms” window. You do not need to flash the antenna to enter commands.

1. Turn Off the TracVision system.

2. Connect one end of the supplied flash adapter cable to the main flash port on the MCP. Connect the other end of the data cable to the serial port on your PC.

Figure C-1 Main Flash Port on MCP

Main Flash

Port

TIP: If your computer does not have a DB9 serial COM port, you can use the following USB-to-RS232 adapters: IO Gear Part #

GUC232A (visit

www.iogear.com

) or Belkin Part # F5U109 (visit

www.belkin.com

).

79

80



3. Open HyperTerminal and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop Bits:1

• Flow Control: None

Figure C-2 HyperTerminal Settings

TIP: To view characters on the screen as you type, set up

HyperTerminal to echo typed characters. Select “Properties” from the

File menu; select “ASCII Setup” at the Settings tab; then select

“Echo typed characters locally” at the ASCII Setup window.

4. Turn on the TracVision system.



Programming Your User-defined Satellite(s)

To configure a user-defined satellite, you will need to program the following satellite information into the antenna:

• Satellite name

• Satellite longitudinal position

• Transponder information for all applicable combinations of polarization/band:

• Frequency

• Symbol rate

• FEC code

• Network ID

• Decoder type

TIP: Linear satellites use the following polarization/band combinations: vertical high, vertical low, horizontal high, and horizontal low. Circular satellites use the following polarization/band combinations: right and left.

NOTE: You can find satellite information on the web at


or



1. Connect a PC to the maintenance port, as described in

“Connect a PC to the Main Flash Port” on page 79

.

Then type the following commands in the

HyperTerminal window.

2. Type

HALT

then press Enter.

81

82



3. Type the following

Enter:

SATCONFIG

command then press

C

D

A

B

SATCONFIG,

X,A,B,C,D

Field Description

X User-defined satellite stored in antenna library

(User1 = User-defined Satellite 1 or User2 =

User-defined Satellite 2)

Longitude (0-180)

E (East) or W (West)

Decoding type (2 = DSS, 3 = DVB)

Polarization (L = linear) (C = circular)

4. Type

@DEBUGON

then press Enter.

5. Type the following press Enter:

@SATCONFIG

command then

@SATCONFIG,

X,E,F,G,H,I,J,K

Field Description

X User-defined satellite stored in antenna library

(User1 = User-defined Satellite 1 or User2 =

User-defined Satellite 2)

J

I

G

H

E

F

K

Frequency, MHz (00000 or 10700-12750)

Symbol rate, kilosymbols per second (10000-45000)

FEC code (12, 23, 34, 56, 67, or 78)

Network ID, hexadecimal (0x####)

Polarization (V = vertical; H = horizontal;

R = right; L = left)

LNB down conversion frequency

(U = USA [LO=11250 MHz];

L = low [LO=9750 MHz];

H = high [LO=10600 MHz];

G = Latin America [LO=10500 MHz];

S = Sinosat [LO=11300 MHz])

Decoding type (2 = DSS, 3 = DVB)



6a. (Linear systems only) - Repeat Step 5 for each polarization/band:

• Vertical High

• Vertical Low

• Horizontal High

• Horizontal Low

6b. (Circular systems only) - Repeat Step 5 for each polarization/band:

• Right • Left

If your selected satellite does not have information for one or more of these transponder categories, you can enter the following defaults instead:

Transponder Data

Frequency

Symbol rate

FEC code

Network ID

Default Value

00000

27500

Same value as other transponders with valid data

0x0000

7. Type

ZAP

then press Enter. The antenna restarts. Wait one minute for system startup.

8. Follow the steps in

“Setting the MCP to Track Different

Satellites”

to select your new user-defined satellite(s) for tracking. Be sure use the following installation names for your user-defined satellite(s):

Satellite

User-defined Satellite 1

User-defined Satellite 2


USER1

USER2

83

84



Example - Linear Satellite

The following is an example of programming the fictional

“YOURSAT 7” as the USER1 user-defined satellite.

YOURSAT 7 at 7ºW, DVB decoder, linear polarization

Transponder Data Value

Horizontal High

Frequency

Symbol rate

FEC code

Network ID

11.966 GHz

27500

3/4

2048 (dec) = 0x0800

Vertical High

Frequency

Symbol rate

FEC code

Network ID

Vertical Low

No data listed

Horizontal Low

No data listed

11.823 GHz

27500

3/4

2048 (dec) = 0x0800

Based on the above information, you would enter the following commands into the HyperTerminal window:

HALT

SATCONFIG,USER1,7,W,3,L

@DEBUGON

@SATCONFIG,A,11966,27500,34,0x0800,H,H,3

@SATCONFIG,A,11823,27500,34,0x0800,V,H,3

@SATCONFIG,A,00000,27500,34,0x0000,V,L,3

@SATCONFIG,A,00000,27500,34,0x0000,H,L,3

ZAP



Example - Circular Satellite

The following is an example of programming the fictional

“YOURSAT 122” as the USER2 user-defined satellite.

YOURSAT 122 at 122ºW, DVB decoder, circular polarization

Transponder Data Value

Right

Frequency

Symbol rate

FEC code

Network ID

12.225 GHz

20000

5/6

4100 (dec) = 0x1004

Left

Frequency

Symbol rate

FEC code

Network ID

12.456 GHz

20000

5/6

4100 (dec) = 0x1004

Based on the above information, you would enter the following commands into the HyperTerminal window:

HALT

SATCONFIG,USER2,122,W,3,C

@DEBUGON

@SATCONFIG,B,99,12225,20000,56,0x1004,R,U,3

@SATCONFIG,B,99,12456,20000,56,0x1004,L,U,3

ZAP

85


Appendix D - TracVision M5 Wiring Diagrams

Appendix D

TracVision M5 Wiring

Diagrams

This appendix provides receiver wiring diagrams for TracVision M5 configurations. Wiring diagrams vary according to the number and type of receivers installed and the TracVision system configuration (circular or linear). For installation instructions, refer to the

TracVision M5/M7

Installation Guide

.

Contents

TracVision M5 Wiring Diagram for One or Two

Receivers......................................................................... 89

TracVision M5 Wiring Diagram for Three or Four

Receivers (Circular Version Only) .................................... 90

TracVision M5 Wiring Diagram for One DIRECTV

HD Receiver (Circular Version Only) ................................ 91

TracVision M5 Wiring Diagram for Two or More

DIRECTV HD Receivers (Circular Version Only) ................ 92

87




Receivers*

Antenna

Switchplate

+12 VDC

+ –

+ –

Power Data

MCP

RF1

RF2

HDTV

CONTROL

ANTENNA UNIT RF PORT TONE

DETECT

FUSE

Primary Receiver

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

R L

OUT TO TV

VIDEO S-VIDEO AUDIO PHONE JACK

This receiver controls satellite selection

Secondary Receiver - Optional

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L

AUDIO VIDEO S-VIDEO PHONE JACK

+ –

POWER IN

+ / –

+12 VDC

*NOTE: Does not apply to DIRECTV HD receivers

89




Receivers* (Circular Version Only)

Antenna

90

RF1

RF2

RHCP

+13V

Multiswitch

LHCP

+18V

+12 VDC

Switchplate

MCP

Data

Power

+ –

+

–

+12 VDC

HDTV

CONTROL

ANTENNA UNIT

+

–

FUSE RF PORT TONE

DETECT

+12 VDC

POWER IN

+ / –

Receiver #1

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


Receiver #2

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


Receiver #3

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


Receiver #4

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


*NOTE: Does not apply to DIRECTV HD receivers. This configuration requires an active

(powered) multiswitch, such as Channel Master model 6314IFD. You can purchase this multiswitch from KVH (KVH P/N 19-0123). Be sure to terminate all unused output connectors with 75 ohm DC blocks (Channel Master model #7184 or equivalent).



TracVision M5 Wiring Diagram for One DIRECTV HD

Receiver* (Circular Version Only)

Antenna

RF2

HDTV

Converter

(02-1431)

RF1

Splitter

(19-0366)

OUT

INPUT

OUT

Data

+12 VDC

Power

+

–

+ –

Switchplate

MCP

HDTV

CONTROL


DETECT

FUSE

+

–

POWER IN

+ / –

+12 VDC

Primary (HD) Receiver

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

R L

OUT TO TV



Secondary (Non-HD) Receiver - Optional

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


91




DIRECTV HD Receivers* (Circular Version Only)

Antenna

RF1

RF2 Data

+12 VDC

Power

+

–

+ –

Switchplate

HDTV

Converter

(02-1431)

MCP

+12 VDC

RHCP

+13V

Multiswitch

LHCP

+18V

Additional HD or

Standard Receivers

HDTV

CONTROL


DETECT

FUSE

+

–

POWER IN

+ / –

OUT

INPUT

OUT

Splitter

(19-0366)

HD Receiver #1 (Primary)

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

R L

OUT TO TV



HD Receiver #2

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


+12 VDC

92

*NOTE: This configuration requires an active (powered) multiswitch, such as Channel

Master model 6314IFD. You can purchase this multiswitch from KVH (KVH P/N 19-0123).

Be sure to terminate all unused output connectors with 75 ohm DC blocks (Channel Master model #7184 or equivalent). Automatic TriSat Mode is unavailable with this configuration.


Appendix E - TracVision M7 Wiring Diagrams

Appendix E

TracVision M7 Wiring

Diagrams

This appendix provides receiver wiring diagrams for TracVision M7 configurations. Wiring diagrams vary according to the number and type of receivers installed and the TracVision system configuration (circular/ linear and dual/quad-output). For installation instructions, refer to the

TracVision M5/M7 Installation Guide

.

Contents


Receivers......................................................................... 95


Receivers (Circular Version Only) .................................... 96


Receivers (Linear Quad-output Version Only).................. 97

TracVision M7 Wiring Diagram for One DIRECTV

HD Receiver (Circular Version Only) ................................ 98


DIRECTV HD Receivers (Circular Version Only) ................ 99

93




Receivers*

Antenna

Switchplate

+12 VDC

+ –

+ –

Power Data

MCP

HDTV

CONTROL


DETECT

FUSE

RF1

RF2

Primary Receiver

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

R L

OUT TO TV



Secondary Receiver - Optional

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


*NOTE: Does not apply to DIRECTV HD receivers.

+ –

POWER IN

+ / –

+12 VDC

95




Receivers* (Circular Version Only)

Antenna

96

RF1

RF2

RHCP

+13V

Multiswitch

LHCP

+18V

+12 VDC

Switchplate

MCP

Data

Power

+ –

+ –

+12 VDC

+ –

HDTV

CONTROL

ANTENNA UNIT FUSE RF PORT TONE

DETECT

+12 VDC

POWER IN

+ / –

Receiver #1

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


Receiver #2

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


Receiver #3

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


Receiver #4

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L



(powered) multiswitch, such as Channel Master model 6314IFD. You can purchase this multiswitch from KVH (KVH P/N 19-0123). Be sure to terminate all unused output connectors with 75 ohm DC blocks (Channel Master model #7184 or equivalent).




Receivers* (Linear Quad-output Version Only)

Antenna

Data

Power

Switchplate

+ –

+

–

+12 VDC

MCP

RF1

+

–

HDTV

CONTROL

ANTENNA UNIT FUSE RF PORT TONE

DETECT

+12 VDC

Receiver #1 (Primary)

POWER IN

+ / –

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


RF2

Receiver #2

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


RF3

Receiver #3

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


RF4

Receiver #4

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


NOTE: If you wish to connect more than four receivers, you will need to install an active

(powered) multiswitch, such as Spaun model 5602NF. You can purchase this multiswitch from KVH (KVH P/N 19-0413). Be sure to terminate all unused output connectors with 75 ohm DC blocks (Channel Master model #7184 or equivalent).

97

98



TracVision M7 Wiring Diagram for One DIRECTV HD

Receiver (Circular Version Only)

Antenna

RF2

HDTV

Converter

(02-1431)

RF1

Splitter

(19-0366)

OUT

INPUT

OUT

Data

+12 VDC

Power

+ –

+ –

Switchplate

MCP

HDTV

CONTROL


DETECT

FUSE

+ –

POWER IN

+ / –

+12 VDC

Primary (HD) Receiver

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

R L

OUT TO TV



Secondary (Non-HD) Receiver - Optional

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L





DIRECTV HD Receivers* (Circular Version Only)

Antenna

RF1

RF2 Data

+12 VDC

Power

+

–

+ –

Switchplate

HDTV

Converter

(02-1431)

MCP

+12 VDC

RHCP

+13V

Multiswitch

LHCP

+18V

Additional HD or

Standard Receivers

HDTV

CONTROL


DETECT

FUSE

+

–

POWER IN

+ / –

OUT

INPUT

OUT

Splitter

(19-0366)

HD Receiver #1 (Primary)

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

R L

OUT TO TV



HD Receiver #2

SATELLITE IN

SATELLITE IN

TV ANT/CABLE IN

OUT TO TV

R L


+12 VDC


(powered) multiswitch, such as Channel Master model 6314IFD. You can purchase this multiswitch from KVH (KVH P/N 19-0123). Be sure to terminate all unused output connectors with 75 ohm DC blocks (Channel Master model #7184 or equivalent). Automatic

TriSat Mode is unavailable with this configuration.

99

KVH Industries, Inc.

50 Enterprise Center Middletown, RI 02842-5279 U.S.A.

Phone: +1 401 847-3327 Fax: +1 401 849-0045

E-mail: [email protected] Internet: www.kvh.com

© Copyright 2006 KVH Industries Inc.

KVH Europe A/S

Kokkedal Industripark 2B 2980 Kokkedal Denmark

Phone: +45 45 160 180 Fax: +45 45 160 181

E-mail: [email protected] Internet: www.kvh.com

KVH and TracVision are registered trademarks of KVH Industries Inc.

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