Five Simple Checks. TracVision TracVision M7, TracVision M5, M5, M7 & M7SK

TracVision M5/M7 User’s Guide

Chapter 4 - Troubleshooting

Five Simple Checks

If you are experiencing a problem receiving satellite TV with your

TracVision system, perform the five simple checks below.

TIP: You can also try resetting the satellite TV receiver. Turn off and unplug the receiver, wait one minute, then plug it back in and turn it back on.

Can the antenna see the satellite?

The antenna requires an unobstructed view of the sky to receive satellite TV signals. Common causes of blockage include trees, buildings, bridges, and mountains.

Is there excessive dirt or moisture on the antenna dome?

Dirt buildup or moisture on the dome can reduce satellite reception.

Clean the exterior of the dome periodically.

Is it raining heavily?

Heavy rain or snow can weaken satellite TV signals. Reception should improve once the inclement weather subsides.

Is everything turned on and connected properly?

Make sure your TV and receiver are both turned on and set up for the satellite input. Finally, check any connecting cables to ensure none have come loose.

Is the antenna’s LNB set to the correct skew angle? (Linear Systems Only)

To optimize reception, the antenna’s LNB needs to be set to the correct

skew angle for the satellite(s) you want to track. See

“Adjusting the

Skew Angle” on page 45

for details.

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