TracVision M5, M7 & M7SK User's guide

TracVision M5/M7

Control Panel Configuration

Tracking <SAT NAME>

Menu

Install Satellite?

Yes Next Return

Set Sat Switch Type?

Yes Next Return

Restart Antenna?

Yes Next Return

Operations Mode?

Yes Next Return

Return to "Install Satellite"

Circular or Linear?

Cir Lin Cancel

2005-2008, KVH Industries, Inc.

Auto or Manual?

Auto Manual Cancel

Automatic

Satellite

Switching

Manual

Satellite

Switching

Service=DIRECTV?

Yes Next Cancel

Select a DIRECTV mode

Service=DISH?

Yes Next Cancel

Select a DISH Network mode

Service=ExpressVu?

Yes Next Cancel

Select ExpressVu

Service=Custom?

Yes Next Cancel

Select 1 or 2 satellites from the library

Trisat Mode?

Yes No Cancel

Select 1 or 2 satellites from the library

Install Europe WB?

Yes Next Cancel

Select Hotbird WB,

Astra1, Astra2S

Install Europe?

Yes Next Cancel

Select Hotbird,

Astra1, Astra2S

Install Scandinavia?

Yes Next Cancel

Select Hotbird WB,

Sirius, Thor

Antenna restarted

Get antenna status?

Yes Next Return

Control antenna?

Yes Next Return

Upgrade software?

Yes Next Return

Set brightness?

Yes Next Return

Return to

"Get Antenna

Status"

Get system errors?

Yes Next Return

Errors Detected *

Get version?

Yes Next Return

Antenna Software Versions *

Get serial number?

Yes Next Return

Antenna Serial Number *

Get thres/sig level?

Yes Next Return

Threshold and Signal Levels *

Get skew angle?

Yes Next Return

LNB Skew Angle *

Get bit error rate?

Yes Next Return

Bit Error Rate *

Yes

Get state?

Next Return

Current State *

* Press any button to return

Man control antenna?

Yes Next Return

Adjust Azimuth/Elevation

Set sleep on/off?

Yes Next Return

Sleep Mode On/Off

Set instant on/off?

Yes Next Return

Set Instant On Mode On/Off

Set lat/long?

Yes Next Return

Set Latitude/Longitude

Sat frequency scan?

Yes Next Return

Update Frequency Data

‡

Configure satellite?

Yes Next Return

Set Frequency, Symbol Rate,

FEC Code, and Network ID

‡

Reset to factory?

Yes Next Return

Reset system to factory default satellites/brightness

‡

‡

TracVision M5/M7/M9 only

^RF Use Jack Main^

HALT Return

System halted

RF Flash Port

Min Bright Max

*************

Set Display Brightness

Main Flash Port

Use the latest version of the KVH Flash

Update Wizard to upgrade the software

TracVision M5/M7

MultiSat Control Panel Configuration

User’s Guide

This user’s guide provides all of the basic information you need to operate, set up, and troubleshoot the TracVision M5/M7 satellite

TV antenna system. For detailed installation information, please refer to the TracVision M5/M7 Installation Guide.

TracVision M5/M7 User’s Guide

Please direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center

Middletown, RI 02842-5279 USA

Tel: +1 401 847-3327

Fax: +1 401 849-0045

E-mail: [email protected]

Internet: www.kvh.com

KVH Europe A/S

Kokkedal Industripark 2B

2980 Kokkedal, Denmark

Tel: +45 45 160 180

Fax: +45 45 160 181

E-mail: [email protected]

Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail them to [email protected]. Your input is greatly appreciated!

KVH Part # 54-0419-02 Rev. C

© 2007-2008, KVH Industries, Inc., All rights reserved.

U.S. Patents Pending

TracVision and KVH are registered trademarks of KVH Industries, Inc.

The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc.

DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV is an official trademark of DIRECTV, Inc.

DISH Network is an official trademark of EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.

All other trademarks are the property of their respective owners.

Table of Contents


Table of Contents

1 Introduction

Using this Manual..............................................................................3

System Overview...............................................................................5

Circular and Linear Versions..............................................................8

2 Operation

Receiving Satellite TV Signals .........................................................13

Turning the System On/Off ..............................................................14

Changing Channels and Switching Between Satellites

(Circular Versions) ...........................................................................15


(Linear Versions)..............................................................................22

Receiver Requirements ...................................................................25

Product Care....................................................................................27

3 Settings

Updating Latitude and Longitude Data ............................................31

Displaying the Calculated Skew Angle ............................................32

Adjusting the Skew Angle (Linear Versions)....................................33

Setting Sleep Mode .........................................................................37

Setting Instant On............................................................................38

Adjusting Display Brightness...........................................................39

DISH Network/ExpressVu Setup ......................................................40

DIRECTV Dual-Sat Mode Setup ........................................................46

Circular Custom Dual-Sat Setup......................................................47

i

ii


Table of Contents

European Tri-Sat Mode Setup..........................................................50

Linear Dual-Sat Mode Setup............................................................52

Selecting Automatic or Manual Satellite Switching.........................55

Resetting to Factory Default Settings ..............................................56

Restarting the TracVision System....................................................57

4 Troubleshooting

Five Simple Checks..........................................................................61

Troubleshooting Matrix....................................................................62

Causes and Remedies for Operational Issues..................................63

Technical Support............................................................................67

A Advanced Settings and Functions

Manually Controlling the Antenna....................................................71

Updating Satellite Frequency Data ..................................................72

Configuring Satellite Settings ..........................................................74

Displaying Software Version Information.........................................75

Displaying the Antenna Serial Number ............................................76

B Position Grids

European Position Grid.....................................................................79

North American Position Grid...........................................................80

C TracVision M5 Wiring Diagrams

TracVision M5 Wiring Diagram for One or Two Receivers ..............83

TracVision M5 Wiring Diagram for Three or Four Receivers

(Circular Versions Only)....................................................................84


Chapter 1 -

D TracVision M7 Wiring Diagrams

TracVision M7 Wiring Diagram for One or Two Receivers...............87


(Circular Versions Only) ...................................................................88


(Linear Quad-output Versions Only).................................................89

iii


Chapter 1 - Introduction

1. Introduction

This chapter provides a basic overview of this manual and your

TracVision system.

Contents

Using this Manual.............................................................. 3

System Overview............................................................... 5

Circular and Linear Versions.............................................. 8

1



Using this Manual

This manual provides complete operation, setup, and troubleshooting information for your TracVision system, as well as wiring diagrams for various TracVision M5/M7 system configurations.

Who Should Use This Manual

The user should refer to the “Operation” chapter to learn how to operate the system.

The user, installer, or servicing technician should refer to the

“Settings” chapter for information on configuring the system and the

“Wiring Diagrams” appendices for information on connecting additional receivers.

The user and/or servicing technician should refer to the

“Troubleshooting” chapter to help identify the cause of a system problem.

Notifications Used in this Manual

This manual uses the following notifications to call attention to important information:

CAUTION

This is a danger, warning, or caution notice. Be sure to read these carefully to avoid injury!

IMPORTANT!

This is an important notice. Be sure to read these carefully to ensure proper operation and configuration of your TracVision system.

NOTE: Notes contain useful information about system settings.

TIP: Tips contain helpful information, allowing you to get the most out of your TracVision system.

3

4



Typographical Conventions

This manual uses the following typographical conventions:

Text Example

<SAT NAME>

###

Description

Text in brackets or the pound sign (#) indicates a variable portion of the MultiSat Control Panel

(MCP) display

MultiSat Control Panel (MCP) Interface Conventions

When instructions indicate to select a specific MCP menu option, press the MCP button located directly beneath the menu option.

Figure 1-1 Example of MCP Menu Option and Corresponding Button

Tracking DISH 119

110 Menu 61

Related Documentation

In addition to this User’s Guide, the following documents are provided with your TracVision system:

Document Description

Installation Guide Complete product installation instructions

Product Registration Form Details on registering the product

Warranty Statement

Contents List

Warranty terms and conditions

List of every part supplied in the kit



System Overview

Your TracVision M5/M7 system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your vessel’s audio/video entertainment system. A basic system is illustrated below.

Figure 1-2 TracVision System Diagram (Typical Installation)

TracVision Antenna

Vessel Power

12 - 16 VDC

Switchplate

Satellite Receiver(s) TV(s)

Purchased Separately

MCP

TIP: TracVision M5 receiver wiring diagrams are provided in

Appendix C on page 81. TracVision M7 receiver wiring diagrams are

provided in Appendix D on page 85.

5

6



System Components

The TracVision M5/M7 system includes the following components:

Antenna Unit

The antenna unit houses the antenna positioning mechanism, LNB (low noise block), and control elements within a radome. Weathertight connectors join the power, signal, and control cabling from the belowdecks units.

Switchplate

The switchplate controls power to the antenna via the On/Off switch.

MCP (MultiSat Control Panel)

The MCP is the system’s user interface, providing access to the system and its functions through an

LCD with three buttons. The MCP serves as the system’s junction box, and allows you to configure and operate the antenna.

MAINTENANCE



System Features

Your TracVision M5/M7 system uses integrated DVB technology to quickly acquire and track the correct satellite, switch between your selected satellites, and send TV signals to the receiver.

In-motion Tracking

The TracVision system uses a state-of-the-art actively stabilized antenna. Once the satellite is acquired, the antenna’s internal gyros and control system continuously measure the heading, pitch, and roll of your vessel, keeping the antenna pointed at the satellite at all times - even while you’re on the move!

Tri-Sat Capability

Your system can track up to three satellites of your choice, as long as the antenna is located within the satellite’s coverage area. During installation, your TracVision system should have been set up to track your desired satellites, allowing you to switch between them quickly and easily.

HD (High-Definition) Compatibility

The TracVision M5/M7 system’s MCP enables Ku-band HDTV, including DISH Network HDTV, and the Ku-band portion of the overall DIRECTV HDTV programming available on the 101, 110, 119, and 72 satellites.

Satellite Library

The TracVision M5/M7 system includes a pre-programmed satellite library of the most popular satellite services, offering a wide variety of satellite services to choose from. For complete information on the

satellite library, see Chapter 3 ”Settings” on page 29.

TIP: You can add two more satellites of your choice to the satellite library. For complete information on adding satellites to the library, refer to the associated

Application Note on the KVH Partner Portal (KVH-authorized technicians only).

7



Circular and Linear Versions

Your TracVision system is configured to receive either circularly polarized satellite signals (e.g., North America) or linearly polarized

satellite signals (e.g., Europe or Latin America). Figure 1-3 illustrates

the difference between these two polarizations.

Figure 1-3 Polarizations of Satellite Signals

Circular Linear

8

Signals transmitted in two

“corkscrew” patterns, one running clockwise and one running counter-clockwise

Signals transmitted in vertical and horizontal “waves” offset exactly 90º from each other

LNB Skew Angle

Since linear satellite signals are oriented in a precise cross pattern, the

TracVision antenna’s receiving element, called an LNB (low-noise block), must be oriented in the same way to optimize reception. This orientation adjustment is referred to as the LNB’s “skew angle.”

Figure 1-4 illustrates how skew determines the amount of a linear

signal that the LNB collects. The more signal, the better the reception.

Figure 1-4 How Skew Works

Bad Skew Good Skew Ideal Skew

= Satellite Signal = LNB "Signal Collector"



The correct skew setting varies depending on your geographic location, since the orientation of your antenna to the satellite changes as you move. For example, if your antenna is tracking the PAS 9 satellite for Sky Mexico programming, the ideal skew setting ranges from +30 to +70, depending upon your location within the satellite’s

coverage area (see Figure 1-5).

Figure 1-5 Approximate Skew Settings for the PAS 9 Satellite

+50 +45 +40 +35 +30

+55

+60

+65

+70

For complete details about adjusting the LNB’s skew, see “Adjusting the Skew Angle (Linear Versions)” on page 33.

9


Chapter 2 - Operation

2. Operation

This chapter explains everything you need to know to operate the

TracVision system.

Contents

Receiving Satellite TV Signals ......................................... 13

Turning the System On/Off .............................................. 14

Changing Channels and Switching Between

Satellites (Circular Versions) ........................................... 15

Changing Channels and Switching Between

Satellites (Linear Versions).............................................. 22

Receiver Requirements ................................................... 25

Product Care.................................................................... 27

11



Receiving Satellite TV Signals

Television satellites are located in fixed positions above the Earth’s equator and beam TV signals down to certain regions of the planet

(not worldwide). To receive TV signals from a satellite, you must be located within that satellite’s unique coverage area.

TIP: For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at www.kvh.com/

footprint.

Figure 2-1 Location and Coverage Area of DIRECTV 101 Satellite

Equator

In addition, since TV satellites are located above the equator, the

TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception. Common causes of blockage include boat masts, trees, buildings, and bridges.

Heavy rain, ice, or snow might also temporarily interrupt satellite signals.

Figure 2-2 Example of Satellite Blockage

Blocked!

TracVision

13

14



Turning the System On/Off

You can turn the system on or off using the switchplate.

Turning On the System

Follow the steps below to turn on your TracVision system.

IMPORTANT!

Avoid turning the vessel or changing channels for one minute after turning on the system.

1. Make sure the antenna has a clear view of the sky.

2. Turn on your satellite TV receiver and TV.

3. Set the switchplate’s Power switch to the On (|) position.

Figure 2-3 Switchplate Power Switch

ON

OFF

MAINTENANCE

4. Wait one minute for system startup.

DIRECTV Subscribers Using the Tri-Sat AutoSwitch - Please Note

Once you turn on the TracVision system, the antenna automatically begins tracking the DIRECTV 101 satellite to download the program guide for the 101, 110, and 119 satellites. The receiver might take 30 minutes or more to fully load the program guide for all three of these satellites. Be sure to select only channels carried on the 101 satellite until the program guide is fully loaded.

Turning Off the System

Follow the steps below to turn off your TracVision system.

1. Set the switchplate’s Power switch to the Off (O) position.

2. Turn off your satellite TV receiver and TV.




(Circular Versions)

During installation, your TracVision system should have been set up to track the satellite(s) of your choice and the channel guides for your selected satellite service should have been downloaded.

Since some channels might be located on another satellite, changing channels might require switching between satellites. With most

TracVision configurations, satellite switching occurs automatically while you change channels using the primary receiver’s remote control. Find your selected service and configuration in the following sections for complete details.

TIP: The primary receiver is the receiver connected to the antenna’s RF1 connector.

DISH 1000

When the TracVision M5/M7 system is configured for DISH 1000, you can view the DISH HDTV programming for your geographic area. The system can be configured for either DISH 1000/61 or DISH 1000/129 use.

Figure 2-4 DISH 1000 Configurations

Configuration Satellites Tracked

DISH 1000/61 DISH 110, 119, and 61

DISH 1000/129 DISH 110, 119, and 129

During installation, your TracVision system should have been set to the DISH 1000 configuration that best suits your geographic location

(see Figure 2-5). If you change satellite coverage areas, refer to “DISH

Network/ExpressVu Setup” on page 40 to change your DISH 1000

configuration.

Figure 2-5 Regional DISH 1000 Configuration Recommendations

= DISH 1000/129 Recommended

= DISH 1000/61 Recommended

15

16



DISH 1000 Automatic Mode - Preferred for One or Two Receivers

The antenna switches between satellites automatically as you change channels using the primary receiver’s remote control. The primary

receiver is the receiver connected to RF1 (see Figure 2-6 and

Figure 2-7). If an optional secondary receiver is connected, you can use

its remote control to switch between the channels on the currently selected satellite.

Figure 2-6 DISH 1000 Automatic Mode - Receiver Controls

Antenna

Switchplate

RF2 RF1

Grounding

Block

RF1

RF2

Changes

channels on current satellite

Secondary

Receiver

(optional)

MCP

Primary Receiver

Automatically

switches satellites/channels

Figure 2-7 DISH 1000 Automatic Mode - MCP Displays

DISH 1000/61


110 Menu 61

OR

DISH 1000/129


110 Menu 129

Available Satellites

(Buttons Not Used)

Satellite Being

Tracked


(Buttons Not Used)

Satellite Being

Tracked



DISH 1000 Manual Mode - Required for Three or More Receivers

Since multiswitches interfere with communications between the receivers and the antenna, the system must be set up in Manual mode when three or more receivers are installed. When Manual mode is enabled, you can switch between your selected satellites using the

buttons on the front of the MCP (see Figure 2-8 and Figure 2-9). You

can use the receivers’ remote controls to switch between the channels on the currently selected satellite.

Figure 2-8 DISH 1000 Manual Mode - Receiver/MCP Controls

Antenna

RF2 RF1

Switchplate

Grounding

Block

MCP

Buttons used to switch satellites

All Receivers

Multiswitch

Changes


Figure 2-9 DISH 1000 Manual Mode - MCP Displays

DISH 1000/61


110 Menu 61

OR

DISH 1000/129


110 Menu 129

Press for 110

Press for 61

Satellite Being

Tracked

Press for 110

Press for 129

Satellite Being

Tracked

17

18



DIRECTV Tri-Sat Automatic Mode - Tri-Sat AutoSwitch Kit Users Only

When the KVH Tri-Sat AutoSwitch Kit (KVH Part #72-0301-07, purchased separately) is installed, you can switch automatically among the Ku-band portion of the overall programming on the

DIRECTV 101, 110, and 119 satellites when using a DIRECTV H21-200 or H20-600 receiver. Simply use the receiver’s remote control to switch channels and satellites. Refer to the instructions provided in the Tri-Sat

AutoSwitch Kit for more information.

Figure 2-10 DIRECTV Tri-Sat Automatic Mode - Receiver Controls

MCP

Switchplate

Antenna

Grounding

Block

Tri-Sat

AutoSwitch

DIRECTV H21-200/

H20-600 Receiver

Tri-Sat

AutoSwitch

DIRECTV H21-200/

H20-600 Receiver

Automatically


Automatically


Figure 2-11 DIRECTV Tri-Sat Automatic Mode - MCP Display

Tracking DTV 101

110 Menu 119


(Buttons Not Used)

Satellite Being

Tracked



Dual-Sat Mode - Required for all DISH 500, ExpressVu, DIRECTV, and Custom

Dual-Sat Setups

Dual-Sat Mode is used with several service configurations. Figure 2-12

lists each Dual-Sat service configuration, the satellites tracked for each service, and available satellite switching modes.

Figure 2-12 Dual-Sat Modes

Service

DIRECTV

Satellites Tracked

DIRECTV 101 and 119

DISH 500 DISH 119 and 110

ExpressVu ExpressVu 91 and 82

Custom Selected by user

Available

Switching Mode(s)

Auto or Manual

Auto or Manual

Auto or Manual

Manual

19

20



Dual-Sat Automatic Mode - Preferred Mode for One or Two Receivers*

The antenna switches between satellites automatically while you change channels using the primary receiver’s remote control. The primary receiver is the receiver connected to the antenna’s RF1 cable

(see Figure 2-13 and Figure 2-14). If an optional secondary receiver is

connected, you can use its remote control to switch between the channels on the currently selected satellite.

*NOTE: Custom Dual-Sat configurations must use Manual mode.

Figure 2-13 Dual-Sat Automatic Mode - Receiver Controls

Antenna

Switchplate

RF2 RF1

Grounding

Block

RF1

RF2

Changes


Secondary

Receiver

(optional)

MCP

Primary Receiver

Automatically


Figure 2-14 Dual-Sat Automatic Mode - MCP Display

Tracking <Sat A>

<Sat B> Menu

Available Satellite

(Button Not Used)

Satellite Being

Tracked



Dual-Sat Manual Mode - Required for Three or More Receivers and All

Custom Dual-Sat Setups

Circular TracVision M5/M7 systems with three or more receivers require the use of a multiswitch. Since multiswitches interfere with communications between the receivers and the antenna, the system must be set up in Manual mode. When manual mode is enabled, you can use the receiver’s remote control to change channels on the currently selected satellite. If you need to switch satellites, simply use

the buttons on the front of the MCP (see Figure 2-15 and Figure 2-16).

You can use the receivers’ remote controls to switch between the channels on the currently selected satellite.

Figure 2-15 Dual-Sat Manual Mode - Receiver/MCP Controls

Antenna

RF2 RF1

Switchplate

Grounding

Block

MCP


All Receivers

Multiswitch

Changes


Figure 2-16 Dual-Sat Manual Mode - MCP Display


<Sat B> Menu

Press for

Sat B

Satellite Being

Tracked

21

22




(Linear Versions)

During installation, your TracVision system should have been set up to track the satellite(s) of your choice and the channel guides for your selected satellite service should have been downloaded.

Since some channels might be located on another satellite, changing channels might require switching between satellites. Switching satellites occurs automatically with most TracVision system configurations. However, if the TracVision system includes a multiswitch, manual satellite switching is required.

NOTE: To enable automatic switching, the receiver must be properly

configured (see “Linear Receiver Configuration” on page 26 for more

information).



Automatic Satellite Switching

Most TracVision system configurations switch between satellites automatically while you change channels using the primary receiver’s remote control. The primary receiver is the receiver connected to the

antenna’s RF1 cable (see Figure 2-17 and Figure 2-18 on page 23). If an

optional secondary receiver is connected, you can use its remote control to switch between the channels on the currently selected satellite

Figure 2-17 Primary/Secondary Receiver Control (Dual-output version shown)

Antenna

Switchplate

RF2 RF1

Grounding

Block

RF1

RF2

Changes


Secondary

Receiver

(optional)

MCP

Primary Receiver

Automatically


Figure 2-18 Automatically Switching Between Satellites - MCP Displays

Three Satellites Installed


<Sat B> Menu <Sat C>

OR

Two Satellites Installed


<Sat B> Menu


(Buttons Not Used)

Satellite Being

Tracked

Available Satellite

(Button Not Used)

Satellite Being

Tracked

23

24



Manual Satellite Switching

If the TracVision system includes a multiswitch, you can use the receivers’ remote controls to change channels on the currently selected satellite. If you need to switch satellites, simply use the buttons on the

front of the MCP (see Figure 2-19 and Figure 2-20).

Figure 2-19 Manual Satellite Switching - Receiver/MCP Controls (M7 Quad-output version shown)

Antenna

Switchplate

MCP

Multiswitch


All Receivers

Changes


Figure 2-20 Manually Switching Between Satellites - MCP Displays

Three Satellites Installed


<Sat B> Menu <Sat C>

OR

Two Satellites Installed


<Sat B> Menu

Press for Sat B

Press for Sat C

Satellite Being

Tracked

Press for Sat B

Satellite Being

Tracked



Receiver Requirements

This section lists U.S. and Canadian circular receiver models that are compatible with the TracVision M5/M7 system and explains linear and circular receiver setup requirements.

Circular Receiver Compatibility

To ensure compatibility with your TracVision M5/M7 system, be sure to use a KVH-validated receiver for your selected service type (see

Figure 2-21).

Figure 2-21 KVH-Validated U.S. and Canadian Receivers

Standard-definition receivers

DIRECTV

D12

D11

D10

DISH

311

ExpressVu

4100

3100

High-definition receivers

DIRECTV DISH

H21

H20

211k

211

ExpressVu

6100

NOTE: For information on connecting different receiver models, contact

KVH Technical Support at 1-401-847-3327.

25

26



DISH Network/ExpressVu Receiver Configuration

If your TracVision M5/M7 system is set up for DISH Network or

ExpressVu service, your receiver(s) should have also been configured during installation. In most cases, you do not need to reconfigure your

receiver(s). However, Figure 2-22 lists special scenarios that require

DISH Network/ExpressVu receiver configuration.

Figure 2-22 Receiver Configuration Requirements

Receiver Configuration is Required When...

• DISH 1000 only - You change satellite coverage

areas (see Figure 2-5 on page 15)

• You add a receiver

• You have reconfigured a receiver for home use

If you need to configure a receiver(s) for DISH Network/ExpressVu use, follow the instructions for configuring the receiver for your

selected service type in Chapter 3 ”Settings” on page 29.

Linear Receiver Configuration

If the TracVision system does not include a multiswitch, you can configure the receiver(s) to enable automatic satellite switching.

TracVision systems with a multiswitch installed require switching satellites using the MCP, which does not require receiver configuration.

To configure the receivers for automatic switching, the satellites must be set up in the receiver in the same order they were set up in the

TracVision system (see Figure 2-23).

Figure 2-23 Antenna/Receiver Synchronization Settings

TracVision Satellite Receiver Satellite DiSEqC Setting

Satellite A

Satellite B

Satellite C*

Alternative 1 or A

Alternative 2 or B

Alternative 3 or C

DiSEqC 1

DiSEqC 2

DiSEqC 3

*NOTE: Only European Tri-Sat configurations track three satellites.



Product Care

Please consider the following antenna care guidelines for maintaining peak performance:

• Periodically wash the exterior of the antenna dome with fresh water and mild detergent. Avoid harsh cleansers and volatile solvents (such as acetone) and do not spray the dome directly with high-pressure water.

• If you wish to paint the dome, use only non-metallic automotive paint without a primer coat. Any paint that contains metal will block satellite signals and impair reception.

27


Chapter 3 - Settings

3. Settings

This chapter contains information on system settings and how to modify them.

Contents

Updating Latitude and Longitude Data ............................ 31

Displaying the Calculated Skew Angle ............................ 32

Adjusting the Skew Angle (Linear Versions).................... 33

Setting Sleep Mode ......................................................... 37

Setting Instant On............................................................ 38

Adjusting Display Brightness........................................... 39

DISH Network/ExpressVu Setup ...................................... 40

DIRECTV Dual-Sat Mode Setup........................................ 46

European Tri-Sat Mode Setup ......................................... 50

Linear Dual-Sat Mode Setup............................................ 52

Circular Custom Dual-Sat Setup ..................................... 47

Setting Manual or Automatic Switching .......................... 55

Resetting to Factory Default Settings.............................. 56

Restarting the TracVision System ................................... 57

29



Updating Latitude and Longitude Data

Use the flowchart in Figure 3-1 if you wish to update your latitude and

longitude data.

TIP: For your convenience, you can determine your approximate latitude and

longitude using the Position Grids provided in Appendix B on page 77.

Figure 3-1 Updating Latitude and Longitude Data

<Default Display>

Menu

Man Control Antenna?

Yes Next Return


Yes Next Return

Select Next until “Operations

Mode?” is displayed.


Yes Next Return

Get Antenna Status?

Yes Next Return

Control Antenna?

Yes Next Return

Select Next Until “Set

Lat/Long?” is displayed.

Set Lat/Long?

Yes Next Return

Press - or + to toggle each digit to the desired value, then press Enter to accept each digit.

Latitude:

- Enter

##N

+


Longitude:

- Enter

###E

+

Restarting Antenna

31

32



Displaying the Calculated Skew Angle

Use the flowchart in Figure 3-2 to display the average skew angle for

your selected satellites. If just one satellite is configured for tracking, that satellite’s skew angle is displayed.

IMPORTANT!

An accurate skew angle reading requires current latitude and longitude data. If necessary, be sure to update the latitude and

longitude data before proceeding (see “Updating Latitude and

Longitude Data” on page 31 for more information).

Figure 3-2 Displaying the Calculated Skew Angle


Menu


Yes Next Return




Yes Next Return


Yes Next Return


Yes Next Return

Select Next until “Get skew angle?” is displayed.

Get skew angle?

Yes Next Return

Skew Angle

OK

##.#



Adjusting the Skew Angle (Linear Versions)

Once you have determined the proper skew angle, follow the steps below to adjust the antenna’s LNB skew angle.

TIP: Refer to “Displaying the Calculated Skew Angle” on page 32 to

determine the skew angle for the currently selected satellite. If you wish to

determine the average skew angle for two or three satellites, see “European

Tri-Sat Mode Setup” on page 50 or “Linear Dual-Sat Mode Setup” on page 52.

TIP:

For information on how skew works, see

“LNB Skew Angle” on page 8.

CAUTION

To avoid bodily injury, be sure to turn off the antenna and disconnect power to all wired components.

1. Using a Phillips-head screwdriver, remove the screws securing the radome. Then remove the radome and set it aside in a safe place.

2. Locate the LNB assembly on the back of the antenna reflector.

Figure 3-3 Location of LNB on Back of Antenna Reflector

Reflector

LNB

Assembly

33

34



3. Using a 2 mm allen hex key, loosen the two M4 socket set screws securing the LNB. The location of the screws varies according to TracVision model; refer to

Figure 3-4 or Figure 3-5.

Figure 3-4 TracVision M5 Set Screws

Reflector

M4 Socket

Set Screws

Figure 3-5 TracVision M7 Set Screws

M4 Socket

Set Screws

LNB

Reflector



4a. TracVision M5 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier.

Due to label constraints, if the skew angle is greater than +15°, you need to subtract 180 to get the equivalent negative skew angle and set the LNB to that angle instead. For example, if the skew angle is determined to be +30°, set the skew to -150°.

IMPORTANT!

Be sure to keep the LNB fully inserted in the choke feed to ensure optimum performance.

Figure 3-6 TracVision M5 LNB Skew Angle Adjustment

LNB

SKEW

Negative

Skews

0 Skew

Positive

Skews

Choke Feed

35

36



4b. TracVision M7 Only - Adjust the LNB clockwise or counter-clockwise, until the skew arrow on the LNB points to the skew angle that you determined earlier.

IMPORTANT!

Be sure to keep the LNB fully inserted in the choke feed to ensure optimum performance.

Figure 3-7 TracVision M7 LNB Skew Angle Adjustment

LNB

SKEW

90

85

75

80

65

70

55

60

50

45

40

35

30

25

20

10

15

5

0

5

10 20

15

30

25

90

80

40

50

45

35

60

55

70

65

75

85

Negative

Skews

0˚ Skew

Positive

Skews

Choke Feed

5. Tighten the two M4 socket set screws to secure the LNB in place. Apply 9 in-lbs (1 Nm) of torque, if possible.

6. Reinstall the radome.

7. Restore power to the TracVision system.



Setting Sleep Mode

When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1° - 2° window or the signal level changes significantly, Sleep Mode automatically turns off and the system begins tracking the satellite again (or enters Search Mode to find the satellite).

Use the flowchart in Figure 3-8 if you wish to disable Sleep Mode, or if

you wish to restore the original Sleep Mode setting.

Figure 3-8 Setting Sleep Mode On/Off


Menu


Yes Next Return




Yes Next Return


Yes Next Return


Yes Next Return


Yes Next Return

Set Sleep on/off?

Yes Next Return

Sleep Mode: ON

On Enter Off

Select On or Off as required, then select Enter.

37

38



Setting Instant On

When Instant On is enabled, the antenna can immediately receive signals if the vessel has not moved since the antenna was last shut off.

However, if the system is turned off, and then the vessel moves after last acquiring the satellite via Instant On, the antenna will undergo its standard initialization process once it is turned back on. This results in a brief delay.

NOTE: Instant On is disabled by default and is not recommended for DISH

Network and ExpressVu configurations.

Use the flowchart in Figure 3-9 if you wish to enable Instant On, or if

you wish to restore the original setting.

Figure 3-9 Enabling/Disabling Instant On


Menu


Yes Next Return




Yes Next Return


Yes Next Return


Yes Next Return

Select Next until “Set instant on/off?” is displayed.

Set instant on/off?

Yes Next Return instant mode: ON

On Enter Off

Select On or Off as required, then select Enter.



Adjusting Display Brightness

You can adjust the brightness of the MCP’s LCD screen to suit your

preferences. Use the flowchart in Figure 3-10 if you wish to adjust the

display brightness.

Figure 3-10 Setting Display Brightness


Menu


Yes Next Return




Yes Next Return


Yes Next Return

Select Next until “Set

Brightness?” is displayed.

Set Brightness?

Yes Next Return

Min Bright Max

**********

Press to

Dim

Press to

Accept

Press to

Brighten

39

40



DISH Network/ExpressVu Setup

This section explains how to configure the TracVision system for

DISH 1000, DISH 500, or ExpressVu use. For operation instructions

and additional information on DISH modes, refer to “Changing

Channels and Switching Between Satellites (Circular Versions)” on page 15.

Step 1 - Configure the TracVision System

Use the flowchart in Figure 3-11 on page 41 to configure the

TracVision system for DISH Network service. If you need to configure

the system for ExpressVu service, see Figure 3-12 on page 42.

IMPORTANT!

This procedure must be performed while the vessel is docked in calm water.

NOTE: For your convenience, you can determine your approximate latitude

and longitude using the Position Grids provided in Appendix B on page 77.



Figure 3-11 Configuring DISH Network


Menu


Cir Lin Return

Service= DIRECTV?

Yes Next Cancel

Service= DISH?

Yes Next Cancel

Mode= DISH 1000/61?

Yes Next Cancel

Press Next until your desired

DISH mode is displayed, then press Next.

Mode= DISH 1000/129?

Yes Next Cancel

Mode= DISH 500?

Yes Next Cancel

Set Lat/Long?

Yes Next Return


Latitude:

- Enter

##N

+


Longitude:

- Enter

###E

+

Installing DISH sats


Please Run

Check Switch

IMPORTANT: Choose Auto for configurations if 1 or 2 receivers are connected; choose Manual if 3 or more receivers are connected.

Set Sat Switch Type


41

42



Figure 3-12 Configuring ExpressVu


Menu

IMPORTANT: Choose Auto for configurations if 1 or 2 receivers are connected; choose Manual if 3 or more receivers are connected.




Cir Lin Return


Yes Next Cancel

Service= DISH?

Yes Next Cancel

Service= ExpressVu?

Yes Next Cancel

Set Lat/Long?

Yes Next

Latitude:

- Enter

Return


##N

+


Longitude:

- Enter

###E

+

Installing EXVU sats

91 and 82


Please Run

Check Switch



Step 2 - Configure the Receiver(s)

NOTE: If you are connecting multiple receivers, repeat this process for each additional receiver. You will need to connect each receiver, one at a time, to the RF1 cable and perform the steps below. Then, once you have completed this process for each receiver, you can reconnect them as desired.

1. Ensure the receiver you wish to configure is connected to the TracVision system’s RF1 cable.

2. Turn on the TV(s) and receiver(s).

3. Using the receiver’s remote, go to the “Point Dish/

Signal Strength” screen (press MENU, 6, 1, 1 on most models).

4. Choose Check Switch, then press SELECT.

5. Choose Test, then press SELECT. The MCP displays the

“Check Switch Running” screen (see Figure 3-13).

Figure 3-13 Check Switch Running Screen

Finding Satellites

Check Switch Running

6. After waiting 15 minutes, check the MCP display. If the

“Please Run Check Switch” screen is displayed, repeat

Steps 3-5.

IMPORTANT!

Please be patient. The Check Switch test takes approximately 15 minutes to complete. Disregard any messages on the TV stating the test is complete; the antenna must perform additional operations before proceeding.

Figure 3-14 Please Run Check Switch Screen

Please Run

Check Switch

43

44



7. Refer to the tables in Figures 3-15 through

Figure 3-18 (on the following page) to verify the values

on your TV screen match those required for your selected satellite TV service. If your values do not match, turn off the TracVision system, then turn it back on and repeat Steps 3-6.

Figure 3-15 DISH 1000/61 Expected Check Switch Results on TV Screen

Port

1

Satellite

119

Trans

OK

Status

2

110

OK

Reception Verified

3

61

OK

Switch

SW64

Figure 3-16 DISH 1000/129 Expected Check Switch Results on TV Screen

Port

1

Satellite

119

Trans

OK

Status

2

110

OK

Reception Verified

3

129

OK

Switch

SW64

Figure 3-17 DISH 500 Expected Check Switch Results on TV Screen

Port

1

Satellite

119

Trans

Odd

Status

1

119

Even

Reception Verified

2

110

Odd

Switch

SW42

2

110

Even



Figure 3-18 ExpressVu Expected Check Switch Results on TV Screen*

Port

1

Satellite

91

Trans

Odd

Status

1

91

Even

Reception Verified

2

82

Odd

Switch

SW21

2

82

Even

*NOTE: If you installed just one ExpressVu satellite, the TV screen will display an error message instead; this is normal.

8. Exit the menu and allow the receiver to download the program guide.

NOTE: You do not need to configure the receiver again unless you add another receiver, you reconfigure a receiver for home use, or you move to a

different DISH 1000 satellite coverage area (see “DISH 1000” on page 15).

45

46



DIRECTV Dual-Sat Mode Setup

This section explains how to configure the TracVision system to track

the DIRECTV 101 and 119 satellites. Use the flowchart in Figure 3-19 to

configure the TracVision system for DIRECTV Dual-Sat Mode. For

operation instructions, refer to “Changing Channels and Switching

Between Satellites (Circular Versions)” on page 15.

NOTE: If your TracVision system includes the Tri-Sat AutoSwitch Kit, please refer to the instructions provided in the kit for configuration and operation instructions.

NOTE: For your convenience, you can determine your approximate latitude

and longitude using the Position Grids provided in Appendix B on page 77.

Figure 3-19 Configuring DIRECTV Dual-Sat Mode


Menu

Set Lat/Long?

Yes Next Return


Cir Lin Cancel


Latitude:

- Enter

##N

+


Yes Next Cancel


Longitude:

- Enter

###E

+

Mode= Dual-Sat?

Yes Next Cancel

IMPORTANT: Choose Auto for setups with 1 or 2 receivers. Choose

Manual for setups with 3 or more receivers.



Installing DTV sats

101 and 119




Circular Custom Dual-Sat Setup

The following instructions explain how to configure the TracVision system to track any two satellites of your choice from the circular antenna’s circular satellite library (shown in Figure 3-20 on page 48).

For operation instructions, refer to “Changing Channels and

Switching Between Satellites (Circular Versions)” on page 15.

IMPORTANT!

Most DIRECTV, DISH Network, and ExpressVu subscribers should refer the previous sections for setup information. The

TracVision system should only be configured for Custom Dual-

Sat Mode if you wish to install just one satellite or install different satellites than those specified for your satellite service.

Refer to “DISH Network/ExpressVu Setup” on page 40 or

“DIRECTV Dual-Sat Mode Setup” on page 46 for more

information.

NOTE: Be sure to only install satellites that your TracVision M5/M7 system can track in your geographic location. For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at www.kvh.com/footprint.

47

48



Figure 3-20 Circular Satellite Library

Satellite Service

Satellite

Location

AsiaSat 4

DIRECTV

122.2° E

72.0° W

Installation Name

ASIASAT*

DSS_72

101.0° W DSS_101

110.0° W DSS_110*

119.0° W DSS_119

DIRECTV Latin

America

95.0° W GALAXY3CN*

DISH Network

ExpressVu

61.5° W ECHO_61

110.0° W ECHO_110

119.0° W ECHO_119

129.0° W ECHO_129

91.0° W

82.0° W

EXPRESSTV

EXPRESSVU

*NOTE: Reception of these satellites requires special hardware. Please contact your local KVH-authorized dealer or KVH Technical Support for details.



Use the flowchart in Figure 3-21 to configure the TracVision system for your custom pair of satellites (or single satellite).

Figure 3-21 Configuring Custom Dual-Sat Mode


Menu

Install <SAT NAME>

Yes Next Cancel

Press Next until your choice for Satellite A is displayed, then press Yes.


Yes Next Cancel


Cir Lin Cancel


Yes Next Cancel

Press Next until

Service= Custom? is displayed.

Service= Custom?

Yes Next Cancel

Press Next until your choice for Satellite B is displayed, then press Yes. (Choose “NONE” as your choice for Satellite B if you wish to install just one satellite.)

Set Lat/Long?

Yes Next Return

Manual Switching Only


Latitude:

- Enter

##N

+


Longitude:

- Enter

###E

+

<SAT A> and

<SAT B> installed


49

50



European Tri-Sat Mode Setup

This section explains how to configure the TracVision system to track three satellites within predefined linear satellite groups for use in

European locations. Each group includes three satellites (see

Figure 3-22). For operation instructions, refer to “Changing Channels and Switching Between Satellites (Linear Versions)” on page 22.

Figure 3-22 European Tri-Sat Groups - Satellites/TracVision Position

Group Name Satellites Position

Hotbird WB A

Europe WB

Europe

Scandinavia

Astra 1

Astra 2S

Hotbird

Astra 1

Astra 2S

Hotbird WB

Sirius

Thor

B

C

C

A

A

B

B

C

NOTE: To enable automatic switching, the receiver must be set up to match the TracVision system’s satellite position settings (A, B, or C). Refer to

“Linear Receiver Configuration” on page 26 for more information.

Step 1 - Configure the European Tri-Sat Group

Use the flowchart in Figure 3-23 on page 51 if you need to configure

the TracVision system for European Tri-Sat Mode.

NOTE: Be sure to record the skew angle (the average skew for all three satellites) that is displayed during this procedure. You will need this

information to adjust the TracVision system’s skew angle. See “Adjusting the

Skew Angle (Linear Versions)” on page 33 for more information on setting

the skew angle.



Figure 3-23 Configuring European Tri-Sat Mode


Menu


Cir

Yes

Yes

Lin Cancel

Trisat Mode?

No Cancel

Install Europe WB?

Next Cancel

Press Next until your desired

Trisat Group is displayed, then press Yes.

Install Europe?

Yes Next Cancel

Install Scandinavia?

Yes Next Cancel

Set Lat/Long?

Yes Next Cancel

Latitude:

- Enter

##N

+


Longitude:

- Enter

###E

+


Latitude:

Longitude:

##N

###E

<SAT A>, <SAT B>,

and <SAT C> installed


Record the skew angle for later use, then press OK.

Skew Angle

OK

##.#

IMPORTANT: Choose Auto if you don’t have a multiswitch installed; choose Manual if you do have a multiswitch installed.



Step 2 - Adjust the LNB Skew Angle

Now that you have installed the desired Tri-Sat group and recorded the skew angle for the Tri-Sat group, you need to adjust the antenna’s

LNB skew angle to optimize signal reception. Follow the instructions

in “Adjusting the Skew Angle (Linear Versions)” on page 33 to adjust

the skew angle.

51

52



Linear Dual-Sat Mode Setup

This section explains how to configure the TracVision system to track any two satellites from the antenna’s linear satellite library (shown in

Figure 3-24). For operation instructions, refer to “Changing Channels and Switching Between Satellites (Linear Versions)” on page 22.

Figure 3-24 Linear Satellite Library

13.0° E

13.0° E

7.0° W

160.0° E

156.0° E

58.0°W

110.5° E

5.0° E

0.8° W

42.0° E

Satellite

Location

26.0° E

19.2° E

28.2° E

28.2° E

7.0° E

30.0° W

Satellite Installation Name

Arabsat

Astra 1

Astra 2N

Astra 2S

ARABSAT

ASTRA1

ASTRA2N

ASTRA2S

Eutelsat W3A EUTEL_W3A

Hispasat HISPASAT

Hotbird

Hotbird WB

HOTBIRD

HOTBIRDWB

Nilesat

Optus D1

Optus C1

Pas 9

Sinosat 1

Sirius

Thor

Turksat 1C

NILESAT

OPTUSD1*

OPTUSC1

PAS_9

SINOSAT*

SIRIUS

THOR

TURKSAT1C

*NOTE: Reception of these satellites requires special hardware. Please contact your local KVH-authorized dealer/distributor or KVH Technical Support for details.



Step 1 - Configure the Satellites

Use the flowchart in Figure 3-25 to configure the TracVision system for

linear Dual-Sat Mode.

NOTE: Be sure to record the skew angle (the average skew for both satellites) reported during this procedure. You will need this information to adjust the

TracVision system’s skew angle.

Figure 3-25 Configuring Linear Dual-Sat Mode


Menu

Set Lat/Long?

Yes Next Cancel


Cir Lin Cancel

Yes

Trisat Mode?

No Cancel


Yes Next Cancel

Press Next until your choice for Satellite A is displayed, then press Yes.


Yes Next Cancel

Press Next until your choice for Satellite B is displayed, then press Yes. (Choose “NONE” as your choice for Satellite B if you wish to install just one satellite.)

IMPORTANT: Choose Auto for setups without a multiswitch installed; choose Manual for setups with a multiswitch installed.



Latitude:

- Enter

##N

+


Longitude:

- Enter

###E

+


Latitude:

Longitude:

##N

###E

<SAT B> installed


Record the skew angle for later use, then press OK.

Skew Angle

OK

##.#

53

54



Step 2 - Adjust the LNB Skew Angle

Now that you have installed the desired satellites and recorded the skew angle, you need to adjust the antenna’s LNB skew angle to

optimize signal reception. Follow the instructions in “Adjusting the

Skew Angle (Linear Versions)” on page 33 to adjust the skew angle.

NOTE: To enable automatic satellite switching, the receiver must be set up to

match the TracVision system’s satellite settings. Refer to “Linear Receiver

Configuration” on page 26 for more information.



Selecting Automatic or Manual Satellite Switching

When your TracVision system was configured, the satellite switching method (automatic or manual) was also selected. However, you can

use the flowchart in Figure 3-26 to change the satellite switching

method for your selected service, if desired.

NOTE: While most TracVision configurations support automatic switching,

Custom Dual-Sat configurations and any configurations with a multiswitch installed require manual switching. For more information on satellite switching options for your selected configuration, refer to the applicable service setup instructions in this chapter.

Figure 3-26 Setting the Satellite Switching Method


Menu

Set Sat Switch Type?

Yes Next Return

Sat Switch: Auto

Auto Enter Manual

Choose your satellite switching method, then press Enter.

55

56



Resetting to Factory Default Settings

Use the flowchart in Figure 3-27 if you wish to reset the TracVision

system to the factory default satellite service (DIRECTV Dual-Sat

Mode) and LCD brightness settings.

Figure 3-27 Resetting to Factory Default Settings


Menu


Yes Next Return




Yes Next Return


Yes Next Return


Yes Next Return

Select Next until “Reset to

Factory?” is displayed.

Reset to Factory?

Yes Next Return



Restarting the TracVision System

Use the flowchart in Figure 3-28 if you wish to restart the TracVision

system.

Figure 3-28 Restarting the TracVision System


Menu


Yes Next Return

Select Next until “Restart

Antenna?” is displayed.

Restart Antenna?

Yes Next Return

Antenna Restarted

57


Chapter 4 - Troubleshooting

4. Troubleshooting

This chapter identifies potential basic problems along with their possible causes and solutions. It also explains how to get technical support.

Contents

Five Simple Checks ......................................................... 61

Troubleshooting Matrix.................................................... 62

Causes and Remedies for Operational Issues ................. 63

Technical Support............................................................ 67

59



Five Simple Checks

If you are experiencing a problem receiving satellite TV with your

TracVision system, perform the five simple checks below.

TIP: You can also try resetting the satellite TV receiver. Turn off and unplug the receiver, wait one minute, then plug it back in and turn it back on.

Can the antenna see the satellite?

The antenna requires an unobstructed view of the sky to receive satellite TV signals. Common causes of blockage include trees, buildings, bridges, and mountains.

Is there excessive dirt or moisture on the antenna dome?

Dirt buildup or moisture on the dome can reduce satellite reception.

Clean the exterior of the dome periodically.

Is it raining heavily?

Heavy rain or snow can weaken satellite TV signals. Reception should improve once the inclement weather subsides.

Is everything turned on and connected properly?

Make sure your TV and receiver are both turned on and set up for the satellite input. Finally, check any connecting cables to ensure none have come loose.

(Linear Versions Only) Is the antenna’s LNB set to the correct skew angle?

To optimize reception, the antenna’s LNB needs to be set to the correct

skew angle for the satellite(s) you want to track. See “Adjusting the

Skew Angle (Linear Versions)” on page 33 for details.

61

62



Troubleshooting Matrix

The troubleshooting matrix in Figure 4-1 identifies potential

operational symptoms and their causes and remedies. “Causes and

Remedies for Operational Issues” on page 63 contains detailed

information on the causes and remedies listed below.

Figure 4-1 Troubleshooting Matrix ation

SYMPTOM

er configur er f

CA

USES AND REMEDIES

Receiv Satellite co rage issue loc ke d erence

V essel tur ning dur ing star

Insufficient po tup w e r

Improper wir ing ultis witch used ap

Cab le unwr

Antenna not switching satellites

No picture on TV set

Certain channels do not work x x x x x x x x x x x x x x x

Intermittent picture for short intervals x x x x x x x

System works at dock but not on the move x x

System will not find satellite

Snowy television picture x x x x x x x x x x x x x x x x x x x x x x x x x x x x x



Causes and Remedies for Operational Issues

This section addresses the most common operational issues that can affect the performance of the TracVision M5/M7 system. If your

TracVision system requires service, you can visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.

Receiver Fault or Improper Receiver Configuration

Receiver Fault

Your satellite TV receiver might be set up incorrectly or defective. First check the receiver’s configuration to ensure it is set up for the desired programming. In the case of a faulty receiver, refer to your selected receiver’s user manual for service and warranty information.

Improper Receiver Configuration (Linear Versions Only)

To enable automatic satellite switching, the receiver(s) must be set up for the same satellites, and in the same order, they are set up in the antenna.

NOTE:

Linear TracVision systems with a multiswitch installed require switching satellites using the MCP, which does not require receiver configuration.

TracVision Satellite Receiver Satellite DiSEqC Setting

Satellite A Alternative 1 or A DiSEqC 1

Satellite B

Satellite C

Alternative 2 or B

Alternative 3 or C

DiSEqC 2

DiSEqC 3

63

64



Satellite Coverage Issue

Television satellites are located in fixed positions above the Earth’s equator and beam TV signals down to certain regions of the planet

(not worldwide). To receive TV signals from a satellite, you must be located within that satellite’s unique coverage area.

TIP: For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply visit our website at www.kvh.com/

footprint.

Figure 4-2 Location and Coverage Area of DIRECTV 101 Satellite

Equator

Satellite Signal Blocked

Since TV satellites are located above the equator, the TracVision antenna must have a clear view of the sky to receive satellite TV signals. Anything that stands between the antenna and the satellite can block the signal, resulting in lost reception. Common causes of blockage include boat masts, trees, buildings, and bridges. Heavy rain, ice, or snow might also temporarily interrupt satellite signals.

Figure 4-3 Example of Satellite Blockage

Blocked!

TracVision



Radar Interference

The TracVision M5/M7 antenna must be kept out of line with nearby radars, as their energy levels might overload the antenna’s front-end circuits. Refer to the TracVision M5/M7 Installation Guide for details, or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/

wheretogetservice.

Satellite Frequency Data Changed

If some channels work, while one or more other channels do not, or if the antenna cannot find the selected satellite, the satellite’s frequency data might have changed. You can visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.

Vessel Turning During Startup

If you turn the vessel during the first minute after system startup, the gyro calibration that occurs during startup might be invalid, causing the TracVision M5/M7 system to track improperly. To solve this problem, simply turn off the TracVision M5/M7 system for at least ten seconds. Then turn on the TracVision system, ensuring the vessel is either motionless or traveling in a straight line for the first minute after startup.

Insufficient Power

If the power cable to the antenna unit is more than 50 ft (15 m) long, the power level can decrease over the length of the cable, resulting in a voltage level at the antenna that is too low to power the system. Refer to the TracVision M5/M7 Installation Guide for details on supplying adequate power to the antenna, or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.

Improper Wiring

If the system has been improperly wired, the antenna will not operate correctly. Refer to the TracVision M5/M7 Installation Guide for complete system wiring information, or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit www.kvh.com/wheretogetservice.

65

66



Loose RF Connectors

KVH recommends periodically checking the system’s cable connections. A loose RF connector can reduce signal quality or prevent automatic satellite switching using the receiver’s remote control. Refer to the TracVision M5/M7 Installation Guide for complete system wiring information, or visit any KVH-authorized dealer or distributor for assistance. To find a KVH-authorized dealer near you, visit

www.kvh.com/wheretogetservice.

Type of Multiswitch Used

If your TracVision system’s configuration requires a multiswitch, an active (powered) multiswitch must be used to ensure proper antenna

performance. Refer to the M5 Wiring Diagrams in Appendix C on

page 81 or the M7 Wiring Diagrams in Appendix D on page 85 for

detailed information.

Cable Unwrap

If your vessel makes several consecutive circles in the same direction, the antenna will rotate 720° before reaching the end of its internal cable. If this occurs, the system will automatically unwrap the cable by quickly rotating the antenna dish in the opposite direction. During this time, your TV picture will freeze momentarily.



Technical Support

The TracVision M5/M7 antenna is a sophisticated electronic device.

KVH-authorized technicians have the specialized tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor. To find a KVH-authorized dealer near you, visit

www.kvh.com/wheretogetservice.

If you need help finding an authorized technician, please contact KVH

Technical Support:

North American, South America, Australia, New Zealand:

Phone: +1 401 847-3327

E-mail: te[email protected]

Europe, Middle East, Asia:

Phone: +45 45 160 180

E-mail: support@kvh.dk

Please have your antenna serial number handy before you call (see

“Displaying the Antenna Serial Number” on page 76 for more

information).

67


Appendix A - Advanced Settings and Functions

Appendix A

Advanced Settings and

Functions

This appendix contains information on advanced settings and functions.

This information should only be utilized by KVH-authorized technicians.

Contents

Manually Control the Antenna ......................................... 71

Updating Satellite Frequency Data .................................. 72

Configuring Satellite Settings.......................................... 74

Displaying Software Version Information ........................ 75

Displaying the Antenna Serial Number............................ 76

69



Manually Controlling the Antenna

Use the flowchart in Figure A-1 if you wish to control the antenna

manually.

NOTE: If you are performing this procedure as part of the satellite frequency scan update procedure, be sure to select “NO” at the “Make Antenna Track?” screen.

NOTE: Azimuth is referenced to forward, not a true compass heading.

TIP: Once you have finished positioning the antenna, the system will revert to automatic control.

Figure A-1 Manually Controlling the Antenna


Menu


Yes Next Return


Yes Next Return




Yes Next Return


Yes Next Return

Select - or + as required, then select Azimuth to confirm the azimuth setting.

AZ= XXX.Xº EL= XX.Xº

- Azimuth +

Select - or + as required, then select Elevation to confirm the elevation setting.

AZ= XXX.Xº EL= XX.Xº

- Elevation +


Yes Next Return

Make antenna track?

Yes No Cancel

71

72



Updating Satellite Frequency Data

If the antenna is unable to find a satellite, or if you are unable to receive certain channels, the satellite’s frequency data might have changed. The satellite frequency scan feature allows you to update the frequency data of any satellite stored in the system’s library.

With the desired satellite, band, and polarization selected, the system will automatically search for the frequency with the strongest signal.

The system will then update that satellite’s programmed data with the new frequency (and associated network ID) and store it in the satellite library.

You will need to enter the following information:

• Symbol rate

• FEC code

TIP: You can find satellite information on the web at www.lyngsat.com or

www.satcodx.com (neither website is affiliated with KVH).

To update the satellite frequency data, follow the steps below.

IMPORTANT!

The vessel must remain stationary throughout this procedure.

1. Track the satellite you wish to update by choosing a valid polarization/band.

2. Set your satellite receiver to signal meter mode. Refer to your selected receiver’s user manual for details.

3. Ensure your TV signal meter indicates that you have a strong signal.

4. Using the receiver, select the desired polarization and band you wish to update. Refer to your selected receiver’s user manual for details.



5. Use the flowchart in Figure A-2 to scan the frequency

data of the selected satellites.

TIP: If you know the satellite configuration data, you can configure the

satellite without scanning frequency data (see “Configuring Satellite

Settings” on page 74).

TIP: Scanning satellite frequencies might take up to 10 minutes.

Figure A-2 Scanning Frequency Data


Menu


Yes Next Return

Select - or + as required, then select Enter (valid range is 01000 - 39999 kilosymbols per second).

Symbol Rate: XXXXX

- Enter +




Yes Next Return

Select - or + as required, then select Enter (valid codes are 1/2, 2/3, 3/4, 5/6, 6/7, and

7/8).

Set FEC Code: X/X

- Enter +


Yes Next Return


Yes Next Return

Updating frequency

Please wait

Restart antenna?

Yes No


Yes Next Return

Select Next until “Sat

Frequency Scan?” is displayed.

Sat frequency Scan?

Yes Next Return

73

74



Configuring Satellite Settings

Use the flowchart in Figure A-3 to configure one of the satellites

selected for tracking.

TIP: Linear satellites use the following polarization/band combinations: vertical high, vertical low, horizontal high, and horizontal low. Circular satellites use the following polarization/band combinations: right and left.

Figure A-3 Configuring Satellite Settings


Menu

Configure frequency?

Yes Next Cancel


Yes Next Return




Yes Next Return

Select - or + as required, then select Enter (valid range is

10700 - 12750 MHz, or 00000).

Set freq: #####MHz

- Enter +


Yes Next Return


Yes Next Return

Configure symbol rate?

Yes Next Cancel


01000 - 45000 kilosymbols per second).

Sym Rate: #####M/S

- Enter +


Yes Next Return

Select Next until “Configure

Satellite?” is displayed.

Configure Satellite?

Yes Next Return

Configure FEC Code?

Yes Next Cancel

Select - or + as required, then select Enter (valid codes are

1/2, 2/3, 3/4, 5/6, 6/7, 7/8).

Set FEC Code: #/#

- Enter +

Configure Satellite

Sat A Sat B Sat C

Configure <Sat Name>?

Yes Next Return

Select - or + as required, then select Enter (valid polarizations are LHC,

RHC, HH, HL, VH, and VL).

Polarization: ###

- Enter +

Configure Network ID?

Yes Next Cancel


0X0000 - 0XFFFF hex).

Set ID: ######HEX

- Enter +



Displaying Software Version Information

Use the flowchart in Figure A-4 if you wish to display software version

information.

Figure A-4 Displaying Software Version Information


Menu


Yes Next Return




Yes Next Return


Yes Next Return


Yes Next Return

Get Version?

Yes Next Return

MCP

Version

CP Antenna RF

#.## #.## #

Main Board

Version

RF Board

Version

75

76



Displaying the Antenna Serial Number

Use the flowchart in Figure A-5 if you wish to view the antenna serial

number.

Figure A-5 Displaying Antenna Serial Number


Menu


Yes Next Return




Yes Next Return


Yes Next Return


Yes Next Return

Select Next until “Get serial number?” is displayed.

Get serial number?

Yes Next Return

Antenna serial #

#########


Appendix B - Position Grids

Appendix B

Position Grids

This appendix contains European and North American position grids for determining your approximate latitude and longitude.

Contents

European Position Grid .................................................... 79

North American Position Grid .......................................... 80

77



European Position Grid

If you wish to determine your approximate latitude and longitude, use

the position grid and table in Figure B-1.

Figure B-1 Approximate Latitude and Longitude

4

8

12

15

5

1

2 3

6

7

9

10

13 14

16

17

18

19

21 22 23

11

20

24

12

13

14

15

8

9

10

11

6

7

4

5

1

2

3

20

21

22

23

24

16

17

18

19

57° N

57° N

57° N

55° N

53° N

53° N

50° N

47° N

67° N

67° N

67° N

65° N

63° N

63° N

63° N

47° N

43° N

43° N

43° N

43° N

36° N

36° N

36° N

36° N

Grid # Latitude Longitude

7° E

22° E

40° E

7° W

7° E

22° E

7° W

7° E

7° W

7° E

22° E

45° E

7° W

7° E

22° E

7° W

7° W

7° E

22° E

37° E

7° W

7° E

22° E

37° E

79

80



North American Position Grid

If you wish to determine your approximate latitude and longitude, use

the position grid and table in Figure B-2.

Figure B-2 Approximate Latitude and Longitude

12

13

14

15

8

9

10

11

16

17

18

19

20

6

7

4

5

1

2

3

45° N

45° N

45° N

40° N

40° N

40° N

40° N

32° N

55° N

55° N

55° N

55° N

55° N

45° N

45° N

32° N

32° N

32° N

27° N

27° N

Grid # Latitude Longitude

70° W

50° W

125° W

110° W

90° W

70° W

125° W

110° W

125° W

110° W

90° W

70° W

55° W

125° W

110° W

90° W

90° W

75° W

83° W

78° W


Appendix C - TracVision M5 Wiring Diagrams

Appendix C

TracVision M5 Wiring

Diagrams

This appendix provides receiver wiring diagrams for basic TracVision M5 configurations. Wiring diagrams vary according to the number of receivers installed and the TracVision system configuration (circular/ linear and dual/quad-output). For installation instructions, refer to the

TracVision M5/M7 Installation Guide.

Contents

TracVision M5 Wiring Diagram for One or Two

Receivers ........................................................................ 83

TracVision M5 Wiring Diagram for Three or Four

Receivers (Circular Versions Only)................................... 84

81




Receivers

Antenna

RF2 RF1

Data

Power

Switchplate

Power

+ –

RJ 22

+ –

Maintenance

Power

Terminal

Strip

Antenna

Unit

HDTV

CONTROL

ANTENNA UNIT

RF Port

RF PORT TONE

DETECT

FUSE

Power In

+ –

+ +

POWER IN

+ / –

MCP

+12 VDC

Vessel Power

Vessel

AC Ground

Grounding Block

(Circular/Sky Mexico

Systems Only)

RF2 RF1

Satellite In

OFF-AIR IN SATELLITE IN

C AU T I O N

USB

S-VIDEO OUT

Receiver #1

COMPONENT OUT

AC 120V, 60 Hz

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

Controls satellite selection

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #2

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

83




(Circular Versions Only)*

Antenna

RF2 RF1

Data

Power

Switchplate

Power

+ –

RJ 22

+ –

Maintenance

Power

Terminal

Strip

Antenna

Unit

HDTV

CONTROL

ANTENNA UNIT

RF Port

RF PORT TONE

DETECT

FUSE

Power In

+ –

+ +

POWER IN

+ / –

MCP

+12 VDC

Vessel Power

84

Vessel

AC Ground

RF2 RF1

Power

Supply

13V 18V

18V

SAT

DC

20V

ANT

IN

Multiswitch

13V

SAT

Rx1 Rx4

Rx2 Rx3

Rx1

Rx2 Rx3

Rx4

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #4

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #3

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #2

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #1

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

*NOTE: Only the Eagle Aspen multiswitch (KVH Part #72-0310) is approved for this configuration.


Appendix D - TracVision M7 Wiring Diagrams

Appendix D

TracVision M7 Wiring

Diagrams

This appendix provides receiver wiring diagrams for basic TracVision M7 configurations. Wiring diagrams vary according to the number of receivers installed and the TracVision system configuration (circular/ linear and dual/quad-output). For installation instructions, refer to the

TracVision M5/M7 Installation Guide.

Contents


Receivers......................................................................... 87


Receivers (Circular Versions Only)................................... 88


Receivers (Linear Quad-output Versions Only) ................ 89

85




Receivers

Antenna

RF2 RF1

Data

Power

Switchplate

Power

+ –

RJ 22

+ –

Maintenance

Power

Terminal

Strip

Antenna

Unit

HDTV

CONTROL

ANTENNA UNIT

RF Port

RF PORT TONE

DETECT

FUSE

Power In

+ –

+ +

POWER IN

+ / –

MCP

+12 VDC

Vessel Power

Vessel

AC Ground

Grounding Block

(Circular/Sky Mexico

Systems Only)

RF2 RF1

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #1

COMPONENT OUT

AC 120V, 60 Hz

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA


Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #2

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

87




(Circular Versions Only)*

Antenna

RF2 RF1

Data

Power

Switchplate

Power

+ –

RJ 22

+ –

Maintenance

Power

Terminal

Strip

Antenna

Unit

HDTV

CONTROL

ANTENNA UNIT

RF Port

RF PORT TONE

DETECT

FUSE

Power In

+ –

+ +

POWER IN

+ / –

MCP

+12 VDC

Vessel Power

88

Vessel

AC Ground

RF2 RF1

Power

Supply

13V 18V

18V

SAT

DC

20V

ANT

IN

Multiswitch

13V

SAT

Rx1 Rx4

Rx2 Rx3

Rx1

Rx2 Rx3

Rx4

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #4

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #3

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #2

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #1

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

*NOTE: Only the Eagle Aspen multiswitch (KVH Part #72-0310) is approved for this configuration.




Receivers (Linear Quad-output Versions Only)

Antenna

Data

RF4

RF3

RF2

RF1

Power

Switchplate

Power

+ –

RJ 22

+ –

Maintenance

Power

Terminal

Strip

Antenna

Unit

HDTV

CONTROL

ANTENNA UNIT

RF Port

RF PORT TONE

DETECT

FUSE

Power In

+ –

+ +

POWER IN

+ / –

MCP

+12 VDC

Vessel Power

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #1

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz


Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #2

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #3

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

Satellite In


C AU T I O N

USB

S-VIDEO OUT

Receiver #4

COMPONENT OUT

AUDIO OUT

DIGITAL AUDIO

OUT OPTICAL

HDMI OUT

PHONE JACK

RF REMOTE

ANTENNA

AC 120V, 60 Hz

NOTE: If you wish to connect more than four receivers, you will need to install an active

(powered) multiswitch, such as Spaun model 5602NF. You can purchase this multiswitch from KVH (KVH Part #19-0413).

89

KVH Industries, Inc.

50 Enterprise Center Middletown, RI 02842-5279 U.S.A.

Phone: +1 401 847-3327 Fax: +1 401 849-0045

E-mail: [email protected] Internet: www.kvh.com

© Copyright 2006 KVH Industries Inc.

KVH Europe A/S

Kokkedal Industripark 2B 2980 Kokkedal Denmark

Phone: +45 45 160 180 Fax: +45 45 160 181

E-mail: [email protected] Internet: www.kvh.com

KVH and TracVision are registered trademarks of KVH Industries Inc.

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