Juniper JUNOS Network Operation Manual

PDF

Belge

Reklam

JUNOS™

Internet Software for M-series and T-series Routing Platforms

Network Operations Guide

Hardware

Juniper Networks, Inc.

1194 North Mathilda Avenue

Sunnyvale, CA 94089

USA

408-745-2000

www.juniper.net

Part Number: 530-012090-01, Revision 1

ii !

This product includes FreeBSD software developed by the University of California, Berkeley, and its contributors. All of the documentation and software included in the 4.4BSD and 4.4BSD-Lite Releases is copyrighted by The Regents of the University of California. Copyright © 1979, 1980, 1983, 1986, 1988,

Cornell University and its collaborators. Gated is based on Kirton’s EGP, UC Berkeley’s routing daemon (routed), and DCN’s HELLO routing protocol.

Juniper Networks, the Juniper Networks logo, NetScreen, NetScreen Technologies, the NetScreen logo, NetScreen-Global Pro, ScreenOS, and GigaScreen are registered trademarks of Juniper Networks, Inc. in the United States and other countries.

The following are trademarks of Juniper Networks, Inc.: ERX, E-series, ESP, Instant Virtual Extranet, Internet Processor, J2300, J4300, J6300, J-Protect,

J-series, J-Web, JUNOS, JUNOScope, JUNOScript, JUNOSe, M5, M7i, M10, M10i, M20, M40, M40e, M160, M320, M-series, MMD, NetScreen-5GT,

NetScreen-5XP, NetScreen-5XT, NetScreen-25, NetScreen-50, NetScreen-204, NetScreen-208, NetScreen-500, NetScreen-5200, NetScreen-5400,

NetScreen-IDP 10, NetScreen-IDP 100, NetScreen-IDP 500, NetScreen-Remote Security Client, NetScreen-Remote VPN Client, NetScreen-SA 1000 Series,

NetScreen-SA 3000 Series, NetScreen-SA 5000 Series, NetScreen-SA Central Manager, NetScreen Secure Access, NetScreen-SM 3000, NetScreen-Security

Manager, NMC-RX, SDX, Stateful Signature, T320, T640, T-series, and TX Matrix. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. All specifications are subject to change without notice.

Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347,

6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.

JUNOS Internet Software for M-series and T-series Routing Platforms Network Operations Guide: Hardware

Writer: Donice G. Mitchell

Editor: Sonia Saruba

Covers and template design: Edmonds Design

Thanks to Damien Halloway, Jim Boyle, John Hammond, John Jacobs, Majid Ansari, Nitin Serro, Richard Southerland, and Robert Kim for their help with the revision of this guide.

Revision History

21 March 2005—Revision 1

The information in this document is current as of the date listed in the revision history.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

Year 2000 Notice

Juniper Networks hardware and software products are Year 2000 compliant. The JUNOS software has no known time-related limitations through the year

2038. However, the NTP application is known to have some difficulty in the year 2036.

Software License

The terms and conditions for using this software are described in the software license contained in the acknowledgment to your purchase order or, to the extent applicable, to any reseller agreement or end-user purchase agreement executed between you and Juniper Networks. By using this software, you indicate that you understand and agree to be bound by those terms and conditions.

Generally speaking, the software license restricts the manner in which you are permitted to use the software and may contain prohibitions against certain uses. The software license may state conditions under which the license is automatically terminated. You should consult the license for further details.

For complete product documentation, please see the Juniper Networks Web site at www.juniper.net/techpubs.

End User License Agreement

READ THIS END USER LICENSE AGREEMENT ("AGREEMENT") BEFORE DOWNLOADING, INSTALLING, OR USING THE SOFTWARE.

DOWNLOADING, INSTALLING, OR USING THE SOFTWARE OR OTHERWISE EXPRESSING YOUR AGREEMENT TO THE TERMS CONTAINED HEREIN, YOU

(AS CUSTOMER OR IF YOU ARE NOT THE CUSTOMER, AS A REPRESENTATIVE/AGENT AUTHORIZED TO BIND THE CUSTOMER) CONSENT TO BE BOUND

BY THIS AGREEMENT. IF YOU DO NOT OR CANNOT AGREE TO THE TERMS CONTAINED HEREIN, THEN (A) DO NOT DOWNLOAD, INSTALL, OR USE THE

SOFTWARE, AND (B) YOU MAY CONTACT JUNIPER NETWORKS REGARDING LICENSE TERMS.

1. The Parties. The parties to this Agreement are Juniper Networks, Inc. and its subsidiaries (collectively "Juniper"), and the person or organization that originally purchased from Juniper or an authorized Juniper reseller the applicable license(s) for use of the Software ("Customer") (collectively, the "Parties").

2. The Software.

In this Agreement, "Software" means the program modules and features of the Juniper or Juniper-supplied software, and updates and releases of such software, for which Customer has paid the applicable license or support fees to Juniper or an authorized Juniper reseller.

3. License Grant.

Subject to payment of the applicable fees and the limitations and restrictions set forth herein, Juniper grants to Customer a non-exclusive and non-transferable license, without right to sublicense, to use the Software, in executable form only, subject to the following use restrictions: a. Customer shall use the Software solely as embedded in, and for execution on, Juniper equipment originally purchased by Customer from Juniper or an authorized Juniper reseller, unless the applicable Juniper documentation expressly permits installation on non-Juniper equipment.

b. Customer shall use the Software on a single hardware chassis having a single processing unit, or as many chassis or processing units for which Customer has paid the applicable license fees. c. Other Juniper documentation for the Software (such as product purchase documents, documents accompanying the product, the Software user manual(s), Juniper's website for the Software, or messages displayed by the Software) may specify limits to Customer's use of the Software. Such limits may restrict use to a maximum number of seats, concurrent users, sessions, subscribers, nodes, or transactions, or require the purchase of separate licenses to use particular features, functionalities, or capabilities, or provide temporal or geographical limits. Customer's use of the Software shall be subject to all such limitations and purchase of all applicable licenses.

The foregoing license is not transferable or assignable by Customer. No license is granted herein to any user who did not originally purchase the applicable license(s) for the Software from Juniper or an authorized Juniper reseller.

4. Use Prohibitions.

Notwithstanding the foregoing, the license provided herein does not permit the Customer to, and Customer agrees not to and shall not:

(a) modify, unbundle, reverse engineer, or create derivative works based on the Software; (b) make unauthorized copies of the Software (except as necessary for backup purposes); (c) rent, transfer, or grant any rights in and to any copy of the Software, in any form, to any third party; (d) remove any proprietary notices, labels, or marks on or in any copy of the Software; (e) distribute any copy of the Software to any third party, including as may be embedded in

Juniper equipment sold in the secondhand market; (f) use any 'locked' or key-restricted feature, function, or capability without first purchasing the applicable license(s) and obtaining a valid key from Juniper, even if such feature, function, or capability is enabled without a key; (g) distribute any key for the Software provided by Juniper to any third party; (h) use the Software in any manner that extends or is broader than the uses purchased by Customer from Juniper or an authorized Juniper reseller; (i) use the Software on non-Juniper equipment where the Juniper documentation does not expressly permit installation on non-Juniper equipment; (j) use the Software (or make it available for use) on Juniper equipment that the Customer did not originally purchase from Juniper or an authorized Juniper reseller; or (k) use the Software in any manner other than as expressly provided herein.

5. Audit.

Customer shall maintain accurate records as necessary to verify compliance with this Agreement. Upon request by Juniper, Customer shall furnish such records to Juniper and certify its compliance with this Agreement.

6. Confidentiality.

The Parties agree that aspects of the Software and associated documentation are the confidential property of Juniper. As such, Customer shall exercise all reasonable commercial efforts to maintain the Software and associated documentation in confidence, which at a minimum includes restricting access to the Software to Customer employees and contractors having a need to use the Software.

7. Ownership.

Juniper and Juniper's licensors, respectively, retain ownership of all right, title, and interest (including copyright) in and to the Software, associated documentation, and all copies of the Software. Nothing in this Agreement constitutes a transfer or conveyance of any right, title, or interest in the

Software or associated documentation, or a sale of the Software, associated documentation, or copies of the Software.

8. Warranty, Limitation of Liability, Disclaimer of Warranty.

If the Software is distributed on physical media (such as CD), Juniper warrants for 90 days from delivery that the media on which the Software is delivered will be free of defects in material and workmanship under normal use. This limited warranty extends only to the Customer. Except as may be expressly provided in separate documentation from Juniper, no other warranties apply to the

Software, and the Software is otherwise provided AS IS. Customer assumes all risks arising from use of the Software. Customer's sole remedy and Juniper's entire liability under this limited warranty is that Juniper, at its option, will repair or replace the media containing the Software, or provide a refund, provided that Customer makes a proper warranty claim to Juniper, in writing, within the warranty period. Nothing in this Agreement shall give rise to any obligation to support the Software. Any such support shall be governed by a separate, written agreement. To the maximum extent permitted by law, Juniper shall not be liable for any liability for lost profits, loss of data or costs or procurement of substitute goods or services, or for any special, indirect, or consequential damages arising out of this Agreement, the Software, or any Juniper or Juniper-supplied software. In no event shall Juniper be liable for damages arising from unauthorized or improper use of any Juniper or Juniper-supplied software.

EXCEPT AS EXPRESSLY PROVIDED HEREIN OR IN SEPARATE DOCUMENTATION PROVIDED FROM JUNIPER AND TO THE EXTENT PERMITTED BY LAW,

JUNIPER DISCLAIMS ANY AND ALL WARRANTIES IN AND TO THE SOFTWARE (WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE), INCLUDING

ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN NO EVENT DOES JUNIPER

WARRANT THAT THE SOFTWARE, OR ANY EQUIPMENT OR NETWORK RUNNING THE SOFTWARE, WILL OPERATE WITHOUT ERROR OR

INTERRUPTION, OR WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK.

9. Termination.

Any breach of this Agreement or failure by Customer to pay any applicable fees due shall result in automatic termination of the license granted herein. Upon such termination, Customer shall destroy or return to Juniper all copies of the Software and related documentation in Customer's possession or control.

10. Taxes.

All license fees for the Software are exclusive of taxes, withholdings, duties, or levies (collectively "Taxes"). Customer shall be responsible for paying Taxes arising from the purchase of the license, or importation or use of the Software.

11. Export.

Customer agrees to comply with all applicable export laws and restrictions and regulations of any United States and any applicable foreign agency or authority, and not to export or re-export the Software or any direct product thereof in violation of any such restrictions, laws or regulations, or without all necessary approvals. Customer shall be liable for any such violations. The version of the Software supplied to you may contain encryption or other capabilities restricting your ability to export the Software without an export license.

12. Commercial Computer Software.

The Software is "commercial computer software" and is provided with restricted rights. Use, duplication, or disclosure by the United States government is subject to restrictions set forth in this Agreement and as provided in DFARS 227.7201 through 227.7202-4,

FAR 12.212, FAR 27.405(b)(2), FAR 52.227-19, or FAR 52.227-14(ALT III) as applicable.

13. Miscellaneous.

This Agreement shall be governed by the laws of the State of California without reference to its conflicts of laws principles. For any disputes arising under this Agreement, the Parties hereby consent to the personal and exclusive jurisdiction of, and venue in, the state and federal courts within Santa Clara County, California. This Agreement constitutes the entire and sole agreement between Juniper and the Customer with respect to the

Software, and supersedes all prior and contemporaneous agreements relating to the Software, whether oral or written (including any inconsistent terms contained in a purchase order), except that the terms of a separate written agreement executed by an authorized Juniper representative and Customer shall govern to the extent such terms are inconsistent or conflict with terms contained herein. No modification to this Agreement nor any waiver of any rights hereunder shall be effective unless expressly assented to in writing by the party to be charged. If any portion of this Agreement is held invalid, the Parties agree that such invalidity shall not affect the validity of the remainder of this Agreement.

If you have any questions about this agreement, contact Juniper Networks at the following address:

iii

iv !

Juniper Networks, Inc.

1194 North Mathilda Avenue

Sunnyvale, CA 94089 USA

Attn: Contracts Administrator

Abbreviated Table of Contents

About This Manual xxvii

Part 1 Understanding M-series and T-series Internet Routers

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

M5 and M10 Internet Router Overview

M7i Internet Router Overview

M10i Internet Router Overview

M20 Internet Router Overview

M40 Internet Router Overview

M40e Internet Router Overview

M160 Internet Router Overview

Chapter 8

Chapter 9

M320 Internet Router Overview

T320 Internet Router Overview

Chapter 10 T640 Internet Routing Node Overview

Part 2 Understanding Methodology and Tools for Monitoring

Router Components

Chapter 11 Understanding the Method and Tools for Monitoring Router Components 47

Part 3 Monitoring Key and Common Router Components

Chapter 12 Monitoring Key Router Components

Chapter 13 Monitoring the Router Chassis

Chapter 14

Chapter 15

Monitoring the Routing Engine

Monitoring FPCs

Chapter 16 Monitoring PICs

Chapter 17 Monitoring the Craft Interface

Chapter 18 Monitoring Power Supplies

Chapter 19 Monitoring the Cooling System

Chapter 20 Maintaining the Cable Management System, Cables, and Connectors

107

125

163

183

197

217

251

275

Abbreviated Table of Contents !

JUNOS Internet Software Network Operations Guide: Hardware

Part 4 Monitoring M320 and T320 Router and T640 Routing

Node-Specific Components

Chapter 21 Monitoring the Host Subsystem

Chapter 22

Chapter 23

Monitoring the Control Board

Monitoring the SCGs

Chapter 24 Monitoring the SIBs

289

301

315

325

Part 5 Monitoring M40e and M160 Internet Router-Specific

Components

Chapter 25 Monitoring the Host Module

Chapter 26 Monitoring the SFMs

Chapter 27 Monitoring the MCS

Chapter 28 Monitoring the PCG

Chapter 29 Monitoring the CIP

341

347

359

369

381

Part 6 Monitoring M40 Internet Router-Specific Components

Chapter 30 Monitoring the SCB 393

Part 7 Monitoring M20 Internet Router-Specific Components

Chapter 31 Monitoring the SSB 405

Part 8 Monitoring M7i and M10i Router-Specific Components

Chapter 32 Monitoring the CFEBs

Chapter 33 Monitoring the HCM

Chapter 34 Monitoring the FIC

417

431

443

Part 9 Monitoring M5 and M10 Router-Specific Components

Chapter 35 Monitoring the FEB 453 vi !

Abbreviated Table of Contents

Part 10 Monitoring Redundant Router Components

Chapter 36 Host Redundancy Overview

Chapter 37

Chapter 38

Monitoring Redundant Routing Engines

Monitoring Redundant Power Supplies

Chapter 39 Monitoring Redundant Cooling System Components

Chapter 40 Monitoring Redundant SIBs

Chapter 41

Chapter 42

Monitoring Redundant SCGs

Monitoring Redundant Control Boards

Chapter 43 Monitoring Redundant MCSs

Chapter 44 Monitoring Redundant SFMs

Chapter 45 Monitoring Redundant PCGs

Chapter 46 Monitoring Redundant SSBs

Chapter 47 Monitoring Redundant CFEBs

Chapter 48 Monitoring Redundant HCMs

Part 11

Appendix A

Appendices

Command-Line Interface Overview

Part 12 Index

Index

633

659

551

559

567

577

595

605

617

623

463

491

507

523

543

Abbreviated Table of Contents !

vii

JUNOS Internet Software Network Operations Guide: Hardware viii !

Abbreviated Table of Contents

About This Manual xxvii

Objectives .................................................................................................. xxvii

Audience.................................................................................................... xxvii

Document Organization ............................................................................ xxviii

Chapter Organization ................................................................................ xxviii

Documentation Conventions....................................................................... xxix

Related Juniper Networks Documentation.................................................... xxx

Documentation Feedback .......................................................................... xxxii

Requesting Support................................................................................... xxxiii

Part 1 Understanding M-series and T-series Internet Routers

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

M5 and M10 Internet Router Overview 3

M5 and M10 Router Components .................................................................... 4

Monitoring M5 and M10 Router Components .................................................. 5

M7i Internet Router Overview 7

M7i Router Components .................................................................................. 8

Monitoring M7i Router Components ................................................................ 9

M10i Internet Router Overview 11

M10i Router Components .............................................................................. 12

Monitoring M10i Router Components ............................................................ 13

M20 Internet Router Overview 15

M20 Router Components ............................................................................... 16

Monitoring M20 Router Components ............................................................. 17

M40 Internet Router Overview 19

M40 Router Components ............................................................................... 20

Monitoring M40 Router Components ............................................................. 21

M40e Internet Router Overview 23

M40e Router Major Hardware Components ................................................... 24

Monitoring M40e Router Components ........................................................... 25

Table of Contents !

JUNOS Internet Software Network Operations Guide: Hardware

Chapter 7

Chapter 8

Chapter 9

Chapter 10

M160 Internet Router Overview 27

M160 Router Major Hardware Components ................................................... 28

Monitoring M160 Router Components ........................................................... 29

M320 Internet Router Overview 31

M320 Router Major Hardware Components ................................................... 32

Monitoring M320 Router Components ........................................................... 33

T320 Internet Router Overview 35

T320 Router Major Hardware Components.................................................... 37

Monitoring T320 Router Components ............................................................ 38

T640 Internet Routing Node Overview 39

T640 Routing Node Major Hardware Components ......................................... 41

Monitoring T640 Routing Node Components ................................................. 42

Part 2 Understanding Methodology and Tools for Monitoring

Router Components

Chapter 11 Understanding the Method and Tools for Monitoring Router

Components 47

Basic Router Component Monitoring Method................................................. 47

Basic Router Component Monitoring Tools .................................................... 49

Common Operational Mode CLI Commands To Monitor Router

Components ..................................................................................... 53

Using the Basic Monitoring Method................................................................ 55

Check the Router Component Status ....................................................... 56

Check the Router Craft Interface ....................................................... 56

Check the Component LEDs.............................................................. 57

Display Detailed Component Environmental Information ................. 59

Display Detailed Component Operational Information...................... 60

Gather Component Alarm Information .................................................... 60

Display the Current Router Alarms.................................................... 61

Display Error Messages in the Messages Log File .............................. 83

Display Error Messages in the Chassis Daemon Log File ................... 83

Verify the Component Problem ...............................................................84

Fix the Problem ....................................................................................... 84

Contact JTAC ........................................................................................... 84

Return the Failed Component.................................................................. 86 x !

Table of Contents

Part 3 Monitoring Key and Common Router Components

Chapter 12

Chapter 13

Chapter 14

Monitoring Key Router Components 91

Understanding Key Router Components ........................................................ 92

Packet Forwarding Engine ....................................................................... 92

Data Flow Through the Router Packet Forwarding Engine ................ 93

Routing Engine ...................................................................................... 104

Routing Engine Functions ............................................................... 105

Monitoring the Router Chassis 107

Understanding the Router Chassis ............................................................... 108

Checking the Router Chassis Component Status ..........................................117

Display the Hardware Components Installed in the Router Chassis ....... 117

Check the Component Environmental Status......................................... 118

Check the Component Status from the Craft Interface........................... 118

Checking Router Alarms............................................................................... 119

Display Current Component Alarms ...................................................... 120

Display Component Error Messages in the System Log File................... 121

Display Component Errors in the Chassis Daemon Log File................... 122

Verifying Router Component Failure ............................................................ 122

Replacing a Failed Component..................................................................... 122

Monitoring the Routing Engine 125

Understanding the Routing Engine............................................................... 127

Routing Engine Types and Characteristics ............................................. 127

M7i and M10i Router Routing Engine.............................................. 128

M5, M10, M20, M40, M40e, and M160 Router Routing Engines ..... 129

M320 Router Routing Engine .......................................................... 129

T320 Router and T640 Routing Node Routing Engine ..................... 130

Routing Engine Locations ...................................................................... 130

M5, M10, and M20 Router Routing Engines Location......................131

M7i and M10i Router Routing Engine Location ............................... 131

M40 Router Routing Engine Location .............................................. 132

M40e and M160 Router Routing Engine Location ........................... 133

M320 Router Routing Engine Location ............................................ 134

T320 Router and T640 Routing Node Routing Engine Location....... 134

Routing Engine Redundancy.................................................................. 135

Routing Engine Component Companionship ......................................... 135

Routing Engine Boot Devices................................................................. 135

Routing Engine Storage Media ............................................................... 136

Table of Contents !

JUNOS Internet Software Network Operations Guide: Hardware

Monitoring the Routing Engine Status .......................................................... 136

Check the Detailed Routing Engine Status ............................................. 137

Check the Routing Engine LEDs.............................................................138

Check the M7i Routing Engine LEDs ............................................... 139

Check the M10i Router Routing Engine LEDs .................................. 139

Check the M20 Router Routing Engine LEDs...................................140

Check the M40 Router Routing Engine LEDs...................................142

Check the M40e and M160 Router Routing Engine LEDs ................143

Check the M320 Router Routing Engine LEDs................................. 144

Check the T320 Router Routing Engine LEDs.................................. 144

Check the T640 Routing Node Routing Engine LEDs ....................... 145

Check the Redundant Routing Engine Status from the Craft Interface

CLI Output ...................................................................................... 146

Verifying Routing Engine Failure.................................................................. 149

Check Core Files If the Routing Engine Reboots .................................... 149

List the Core Files Generated After A Crash Occurs ......................... 149

Display the Messages Log File After A Crash Occurs ....................... 150

Example of When No Core File Is Generated...................................150

Example of Boot Messages If Routing Engine Fails to Boot ............. 150

Check for Compact Flash Media and Hard Disk Failure ......................... 150

When the Compact Flash Is Removed from the Boot List................151

Determine Why Compact Flash Did Not Mount .............................. 151

When the Hard Disk Is Removed from the Boot List ....................... 152

Verify That the Hard Disk Did Not Mount........................................ 152

Verify That the Hard Disk Is Missing from The Boot List ................. 153

View Alarms When Media Is Removed from the Boot List .............. 153

Understand What Happens When Memory Failures Occur .................... 154

Check the Router File System and Boot Disk ......................................... 154

Display the Current Routing Engine Alarms........................................... 155

Display Error Messages in the System Log File ...................................... 155

Document the Events Prior to the Failure .............................................. 156

Getting Routing Engine Hardware Information ............................................ 157

Display Routing Engine Hardware Information...................................... 157

Locate the Routing Engine Serial Number ID Label................................ 158

M7i Router Routing Engine Serial Number ID Label Location.......... 158

M10i Router Routing Engine Serial Number ID Label Location........ 158

Teknor Type 2 Routing Engine Serial Number ID Label Location .... 158

M40 Router Routing Engine Serial Number ID Label Location.........159

M320 Router Serial Number ID Label Location................................ 160

T320 Router and T640 Routing Node Serial Number ID Label

Location.................................................................................... 160

Removing a Routing Engine ......................................................................... 161 xii !

Table of Contents

Chapter 15

Chapter 16

Chapter 17

Monitoring FPCs 163

Understanding FPCs..................................................................................... 164

Checking the FPC Status .............................................................................. 166

Check FPC Status and Utilization ........................................................... 166

Check FPC Status and Uptime ............................................................... 167

Check FPC Status and Temperature....................................................... 167

Check the FPC LED States ..................................................................... 168

Checking for FPC Alarms ............................................................................. 169

Display the Current FPC Alarms ............................................................ 169

Display FPC Error Messages in the System Log File ............................... 170

Display FPC Error Messages in the Chassis Daemon Log File ................171

Verifying FPC Failure ................................................................................... 173

Document Events Prior to the FPC Failure............................................. 173

Check the FPC Installation ..................................................................... 173

Check the FPC Fuses ............................................................................. 174

Take the FPC Offline.............................................................................. 175

Perform an FPC Swap Test .................................................................... 176

Display the FPC Software Version Information ...................................... 176

Display the FPC Hardware Information ................................................. 177

Locate the FPC Serial Number ID Label ................................................. 177

Replacing an FPC ......................................................................................... 181

Monitoring PICs 183

Understanding PICs ..................................................................................... 184

Checking the PIC Status ............................................................................... 186

Display the PIC Media Type and FPC Status ..........................................186

Display the PIC Interface Status Information ......................................... 187

Check the PIC LED States ...................................................................... 188

Checking PIC Alarms.................................................................................... 189

Check Current Chassis Alarms ............................................................... 189

Display Error Messages in the System Log File ...................................... 190

Verifying PIC Failure .................................................................................... 190

Perform a PIC Swap Test ....................................................................... 190

Display PIC Hardware Information ........................................................ 191

Locate the PIC Serial Number ID Label .................................................. 192

Replacing a PIC ............................................................................................ 195

Monitoring the Craft Interface 197

Understanding the Craft Interface ................................................................ 199

Monitoring the Craft Interface Status ........................................................... 203

View the Craft Interface Status .............................................................. 203

Check the Craft Interface Environmental Status .................................... 203

Viewing Craft Interface Information from the Command Line ..................... 204

Verifying Craft Interface Failure ...................................................................205

Display Craft Interface Alarms ............................................................... 206

Display Craft Interface Error Messages in the System Log File............... 207

Display Craft Interface Messages in the Chassis Daemon Log File .........208

Display Craft Interface Hardware Information ....................................... 208

Table of Contents !

xiii

JUNOS Internet Software Network Operations Guide: Hardware

Chapter 18

Replacing the Craft Interface........................................................................ 209

Replace the M20 Router Craft Interface ................................................. 209

Replace the M40 Router Craft Interface ................................................. 209

Replace the M40e and M160 Router Craft Interface .............................. 210

Replace the M320 Router Craft Interface ............................................... 211

Replace the T320 Router and T640 Routing Node Craft Interface.......... 212

Locating the Craft Interface Serial Number ID Label..................................... 213

Locate the M20 Router Craft Interface Serial Number ID Label .............. 213

Locate the M40 Router Craft Interface Serial Number ID Label .............. 214

Locate the M40e and M160 Router Craft Interface Serial Number

ID Label .......................................................................................... 214

Locate the M320 Router Craft Interface Serial Number ID Label............ 215

Locate the T320 Router and T640 Routing Node Craft Interface

Serial Number ID Label ...................................................................215

Returning the Craft Interface........................................................................ 215

Monitoring Power Supplies 217

Understanding Power Supplies..................................................................... 218

M5/M10 Router Power Supplies.............................................................219

M7i Router Power Supplies.................................................................... 220

M10i Router Power Supplies.................................................................. 221

M20 Router Power Supplies...................................................................222

M40 Router Power Supplies...................................................................223

M40e Router Power Supplies ................................................................. 224

M160 Router Power Supplies................................................................. 226

M320 Router Power Supplies................................................................. 227

T320 Router Power Supplies.................................................................. 228

T640 Routing Node Power Supplies....................................................... 229

Checking the Power Supply Cables .............................................................. 229

Checking the Power Supply Status ............................................................... 230

Check the Power Supply Environmental Status ..................................... 230

Check the Power Supply LEDs ............................................................... 232

Checking for Power Supply Alarms .............................................................. 235

Display Current Power Supply Alarms ................................................... 235

Display Power Supply Error Messages in the System Log File................238

Display Power Supply Error Messages in the Chassis Daemon

Log File ........................................................................................... 238

Verifying Power Supply Failure .................................................................... 239

Check the Power Supply Power Switch.................................................. 239

Check the Circuit Breaker ...................................................................... 239

Perform a Power Supply Swap Test ....................................................... 240

Check the Router Cooling System.......................................................... 240

Test the Power Supply ........................................................................... 241

Getting Power Supply Hardware Information ............................................... 241

Display the Power Supply Hardware Information .................................. 242

Locate the Power Supply Serial Number ID Label .................................. 242

Replacing the Power Supplies ...................................................................... 250 xiv !

Table of Contents

Chapter 19

Chapter 20

Monitoring the Cooling System 251

Understanding the Cooling System .............................................................. 252

M5 and M10 Router Cooling Systems .................................................... 253

M7i Router Cooling System ...................................................................253

M10i Router Cooling System ................................................................. 254

M20 Router Cooling System .................................................................. 255

M40 Router Cooling System .................................................................. 256

M40e and M160 Router Cooling Systems .............................................. 259

M320 Router Cooling System ................................................................ 261

T320 Router and T640 Routing Node Cooling Systems.......................... 263

Checking the Cooling System Status ............................................................ 267

Checking the Cooling System Alarms ........................................................... 269

Check the Alarm Indicators on the Craft Interface ................................. 270

Display Current Cooling System Alarms ................................................270

Display Cooling System Error Messages in the System Log File ............. 271

Maintaining the Air Filter ............................................................................. 272

Verifying a Fan Failure ................................................................................. 272

Verifying an Impeller Failure........................................................................ 273

Replacing a Cooling System Component ...................................................... 273

Maintaining the Cable Management System, Cables, and

Connectors 275

Understanding the Cable Management System, Cables, and Connectors ..... 276

M5 and M10 Router Cable Management System ...................................277

M10i Router Cable Management System ............................................... 277

M20 Router Cable Management System ................................................278

M40 Router Cable Management System ................................................279

M40e and M160 Router Cable Management System .............................280

M320 Router Cable Management System .............................................. 280

T320 Router and T640 Routing Node Cable Management System.........281

Maintaining the PIC Cables ..........................................................................281

Maintaining the PIC Fiber-Optic Cable ......................................................... 282

Cleaning the Transceivers ............................................................................ 282

Checking the PIC Port Status........................................................................ 283

Check the PIC or FPC LED Status........................................................... 283

Display the PIC Media Type ...................................................................284

Maintaining the Power Cables...................................................................... 285

Maintaining Routing Engine External Cables ................................................285

Replacing the Cable Management System.................................................... 285

Table of Contents !

JUNOS Internet Software Network Operations Guide: Hardware

Part 4 Monitoring M320 and T320 Router and T640 Routing

Node-Specific Components

Chapter 21

Chapter 22

Chapter 23

Monitoring the Host Subsystem 289

Understanding the Host Subsystem .............................................................290

M320 and T320 Router and T640 Routing Node Routing Engines .........291

M320 Router Routing Engine .......................................................... 291

T320 Router and T640 Routing Node Routing Engine ..................... 291

M320 and T320 Router and T640 Routing Node Control Boards ........... 292

M320 Router Control Board ............................................................ 292

T320 Router Control Board .............................................................292

T640 Routing Node Control Board .................................................. 293

Host Subsystem Location....................................................................... 294

Checking the Host Subsystem Status............................................................ 295

Checking the Routing Engine Status.............................................................297

Checking the Control Board Status ............................................................... 298

Monitoring the Control Board 301

Understanding the Control Board................................................................. 303

M320 Router Control Board...................................................................303

T320 Router Control Board.................................................................... 304

T640 Routing Node Control Board ......................................................... 304

M320, T320 Router, and T640 Routing Node Control Board Location ...305

Monitoring the Control Board Status ............................................................ 306

Check the Control Board Environmental Status ..................................... 306

Check the Control Board Status from the Craft Interface ....................... 307

Checking the Control Board Alarms .............................................................308

Display Control Board Alarms................................................................ 308

Check the Control Board LEDs............................................................... 309

Display Control Board Error Messages in the System Log File ............... 309

Display Control Board Error Messages in the Chassis Daemon

Log File ........................................................................................... 309

Verifying Control Board Failure .................................................................... 310

Check the Control Board Connection ..................................................... 310

Check the Control Board Fuses .............................................................. 311

Perform a Control Board Swap Test....................................................... 312

Display the Control Board Hardware Information.................................. 313

Locate the Control Board Serial Number ID Label .................................. 314

Returning the Control Board ........................................................................ 314

Monitoring the SCGs 315

Understanding the SCG ................................................................................316

Monitoring the SCG Status............................................................................ 317

Monitor the SCG Environmental Status.................................................. 317

Display the SCG LED States at the Command Line ................................ 318

Look at the SCG LEDs on the Faceplate ................................................. 319

Determining SCG Mastership ....................................................................... 319

Display the SCG Master from the Craft Interface Output........................ 319

Look at the SCG LEDs on the Faceplate ................................................. 320

Displaying SCG Alarms................................................................................. 320

Display Current SCG Alarms .................................................................. 320

Display SCG Error Messages in the System Log File............................... 321 xvi !

Table of Contents

Chapter 24

Display SCG Error Messages in the Chassis Daemon Log File ................321

Verifying SCG Failure ................................................................................... 322

Check the SCG Connection .................................................................... 322

Perform an SCG Swap Test .................................................................... 322

Getting SCG Hardware Information .............................................................. 323

Display the SCG Hardware Information ................................................. 323

Locate the SCG Serial Number ID Label ................................................. 324

Returning the SCG........................................................................................ 324

Monitoring the SIBs 325

Understanding the SIBs................................................................................326

M320 Router SIBs.................................................................................. 329

T320 Router SIBs................................................................................... 329

T640 Routing Node SIBs ........................................................................ 329

Monitoring the SIB Status............................................................................. 329

Display the SIB Summary Status............................................................ 330

Display the SIB LED Status at the Command Line.................................. 330

Check the SIB LED Status on the Faceplate............................................ 330

Display the SIB Environmental Status.................................................... 331

Displaying SIB Alarms .................................................................................. 332

Display Current SIB Alarms ...................................................................332

Display SIB Error Messages in the System Log File ................................ 333

Display SIB Error Messages in the Chassis Daemon Log File.................. 333

Verifying SIB Failure..................................................................................... 334

Check the SIB Connection ..................................................................... 334

Check the SIB Fuses............................................................................... 334

Perform an SIB Swap Test ..................................................................... 336

Getting SIB Hardware Information ............................................................... 337

Display SIB Hardware Information ........................................................ 337

Locate the SIB Serial Number ID Label .................................................. 338

Returning the SIB ......................................................................................... 338

Part 5 Monitoring M40e and M160 Internet Router-Specific

Components

Chapter 25

Chapter 26

Monitoring the Host Module 341

Understanding the Host Module...................................................................341

Checking the Host Module Status ................................................................. 344

Checking the Routing Engine Status.............................................................345

Checking the MCS Status.............................................................................. 346

Monitoring the SFMs 347

Understanding the SFMs .............................................................................. 348

Monitoring the SFM Status ........................................................................... 349

Display the SFM Summary Status .......................................................... 349

Display the SFM LED Status at the Command Line ................................ 351

Check the SFM LED Status on the Faceplate ..........................................351

Display the SFM Environmental Status .................................................. 351

Displaying SFM Alarms ................................................................................353

Display Current SFM Alarms.................................................................. 353

Table of Contents !

xvii

JUNOS Internet Software Network Operations Guide: Hardware

Chapter 27

Chapter 28

Display SFM Error Messages in the System Log File .............................. 353

Display SFM Error Messages in the Chassis Daemon Log File ................354

Verifying SFM Failure ................................................................................... 355

Check the SFM Connection.................................................................... 355

Check the SFM Fuses............................................................................. 355

Perform an SFM Swap Test.................................................................... 356

Getting SFM Hardware Information .............................................................357

Display SFM Hardware Information....................................................... 357

Locate the SFM Serial Number ID Label................................................. 357

Replacing the SFM .......................................................................................358

Monitoring the MCS 359

Understanding the MCS ............................................................................... 360

Checking the MCS Status.............................................................................. 362

Check the MCS Environmental Status .................................................... 362

Check the MCS Status from the Craft Interface ...................................... 363

Check the MCS LEDs ............................................................................. 364

Verifying MCS Failure................................................................................... 365

Check the MCS Fuses............................................................................. 365

Perform an MCS Swap Test ...................................................................366

Getting MCS Hardware Information .............................................................367

Display the MCS Hardware Information ................................................367

Locate the MCS Serial Number ID Label................................................. 368

Returning the MCS .......................................................................................368

Monitoring the PCG 369

Understanding the PCG ................................................................................370

Monitoring the PCG Status ........................................................................... 371

Monitor the PCG Environmental Status.................................................. 371

Display the PCG LED States at the Command Line ................................ 372

Look at the PCG LEDs on the Faceplate ................................................. 373

Determining PCG Mastership ....................................................................... 373

Display the PCG Master in the Craft Interface Output ............................ 373

Look at the PCG LEDs on the Faceplate ................................................. 374

Display the Packet Forwarding Engine Current Clock Source................. 374

Displaying PCG Alarms ................................................................................375

Display Current PCG Alarms .................................................................. 375

Display PCG Error Messages in the System Log File............................... 375

Display PCG Error Messages in the Chassis Daemon Log File ................375

Verifying PCG Failure ................................................................................... 376

Check the PCG Connection .................................................................... 376

Check the PCG Fuses ............................................................................. 377

Perform a PCG Swap Test...................................................................... 378

Getting PCG Hardware Information.............................................................. 378

Display the PCG Hardware Information ................................................. 379

Locate the PCG Serial Number ID Label ................................................. 379

Replacing the PCG........................................................................................ 379 xviii !

Table of Contents

Chapter 29 Monitoring the CIP 381

Understanding the CIP ................................................................................. 382

Monitoring the CIP Status............................................................................. 384

Checking for CIP Alarms .............................................................................. 385

Display Current CIP Alarms ...................................................................385

Display CIP Error Messages in the System Log File................................ 385

Display CIP Error Messages in the Chassis Daemon Log File ................. 386

Verifying CIP Failure .................................................................................... 386

Check the CIP Connection ..................................................................... 386

Check the Ethernet Port Functionality ................................................... 386

Performing a CIP Swap Test .................................................................. 387

Getting CIP Hardware Information ............................................................... 388

Display CIP Hardware Information ........................................................ 388

Locating the CIP Serial Number ID Label ............................................... 389

Replacing the CIP......................................................................................... 389

Part 6 Monitoring M40 Internet Router-Specific Components

Chapter 30 Monitoring the SCB 393

Understanding the SCB ................................................................................394

Monitoring the SCB Status............................................................................ 395

Display the SCB Environmental Status................................................... 396

Display the SCB Detailed Status .............................................................396

Check the SCB LED Status ..................................................................... 397

Checking for SCB Alarms ............................................................................. 398

Display SCB Error Messages in the System Log File ............................... 398

Display SCB Error Messages in the Chassis Daemon Log File ................399

Verifying SCB Failure ................................................................................... 400

Check the SCB Connection .................................................................... 400

Perform an SCB Swap Test .................................................................... 400

Getting SCB Hardware Information .............................................................. 401

Display the SCB Hardware Information ................................................. 401

Locate the SCB Serial Number ID Label ................................................. 402

Display the SCB Firmware Version ........................................................ 402

Returning the SCB........................................................................................ 402

Table of Contents !

xix

JUNOS Internet Software Network Operations Guide: Hardware

Part 7 Monitoring M20 Internet Router-Specific Components

Chapter 31 Monitoring the SSB 405

Understanding the SSB................................................................................. 406

Monitoring the SSB Status ............................................................................ 408

Display the SSB Environmental Status ................................................... 408

Display the SSB Detailed Status .............................................................409

Check the SSB LEDs............................................................................... 409

Checking for SSB Alarms.............................................................................. 410

Display SSB Error Messages in the System Log File ............................... 410

Display SSB Error Messages in the Chassis Daemon Log File................. 411

Verifying SSB Failure.................................................................................... 411

Check the SSB Connection..................................................................... 411

Perform a Swap Test on the SSB............................................................ 412

Getting SSB Hardware Information .............................................................. 413

Display the SSB Hardware Information.................................................. 413

Locate the SSB Serial Number ID Label.................................................. 413

Display the SSB Firmware Version......................................................... 414

Replacing the SSB ........................................................................................ 414

Part 8 Monitoring M7i and M10i Router-Specific Components

Chapter 32 Monitoring the CFEBs 417

Understanding the CFEB .............................................................................. 419

Monitoring the CFEB Status..........................................................................421

Display the CFEB Environmental Status................................................. 422

Display the CFEB Detailed Status........................................................... 422

Check CFEB LEDs .................................................................................. 423

Checking for CFEB Alarms ........................................................................... 423

Display CFEB Alarms ............................................................................. 423

Check the CFEB LEDs ............................................................................ 424

Display CFEB Error Messages in the System Log File.............................424

Display CFEB Error Messages in the Chassis Daemon Log File .............. 425

Verifying CFEB Failure ................................................................................. 426

Check the CFEB Uptime......................................................................... 426

Check the System Uptime ..................................................................... 427

Check the CFEB Connection .................................................................. 427

Perform a Swap Test on the CFEB ......................................................... 427

Perform a Swap Test on the CFEB ......................................................... 428

Getting CFEB Hardware Information ............................................................ 429

Display the CFEB Hardware Information ............................................... 429

Display the CFEB Firmware Information ............................................... 430

Locate the CFEB Serial Number ID Label ............................................... 430

Returning the CFEB...................................................................................... 430 xx !

Table of Contents

Chapter 33

Chapter 34

Monitoring the HCM 431

Understanding the HCM............................................................................... 433

Monitoring the HCM Status ..........................................................................435

Check HCM LEDs................................................................................... 435

Check HCM Environmental Status ......................................................... 435

Check the Companion Routing Engine Status ........................................ 436

Displaying HCM Alarms ............................................................................... 437

Performing A Swap Test............................................................................... 438

Remove an HCM ................................................................................... 439

Install an HCM .......................................................................................441

Getting HCM Hardware Information.............................................................441

Display the HCM Hardware Information................................................442

Locate the HCM Serial Number ID Label ................................................442

Returning the HCM ...................................................................................... 442

Monitoring the FIC 443

Understanding the FIC ................................................................................. 444

Monitoring the FIC Status............................................................................. 445

Understand FIC Slot Numbering ............................................................ 445

Display FIC Status at the Command Line............................................... 445

Check FIC LEDs ..................................................................................... 446

Displaying FIC Alarms.................................................................................. 446

Display the FIC Status............................................................................ 446

Display FIC Errors In the nmessages Log File ........................................ 446

Display FIC Errors In the chassisd Log File ............................................ 447

Verifying FIC Failure .................................................................................... 447

Displaying FIC Hardware Information.......................................................... 448

Display the FIC Hardware Information .................................................. 448

Display the M7i Router Chassis Serial Number ...................................... 448

Removing the FIC ........................................................................................ 449

Returning the FIC......................................................................................... 449

Part 9 Monitoring M5 and M10 Router-Specific Components

Chapter 35 Monitoring the FEB 453

Understanding the FEB ................................................................................454

Monitoring the FEB Status............................................................................ 455

Display the FEB Environmental Status................................................... 455

Display the FEB Detailed Status .............................................................456

Verifying FEB Failure ................................................................................... 456

Check the FEB Uptime........................................................................... 457

Check the System Uptime ..................................................................... 457

Check the FEB Connection .................................................................... 457

Perform a Swap Test on the FEB ........................................................... 458

Getting FEB Hardware Information .............................................................. 459

Display the FEB Hardware Information ................................................. 459

Display the FEB Firmware Information.................................................. 459

Locate the FEB Serial Number ID Label ................................................. 460

Returning the FEB........................................................................................ 460

Table of Contents !

xxi

JUNOS Internet Software Network Operations Guide: Hardware

Part 10 Monitoring Redundant Router Components

Chapter 36

Chapter 37

Host Redundancy Overview 463

Understanding Redundancy for the Routing Engine, Host Module, and

Host Subsystem..................................................................................... 465

M10i Router Redundant Routing Engines and HCMs .............................465

M20 Router Redundant Routing Engines and SSBs................................ 466

M40e and M160 Router Redundant Host Modules................................. 467

M320 Router, T320 Router, and T640 Routing Node Redundant Host

Subsystems ..................................................................................... 468

Routing Engine, Host Module, and Host Subsystem Redundancy

Connections .......................................................................................... 469

Redundancy Connection for an M10i Router ......................................... 470

Redundancy Connection for an M20 Router ..........................................471

Redundancy Connection for an M40e or M160 Router .......................... 472

Redundancy Connection for an M320 Router ........................................ 473

Redundancy Connection for a T320 Router and T640 Routing Node..... 474

Determining Which Routing Engine You Are Logged In To .......................... 475

Display Routing Engine Status ............................................................... 476

Display the Router Hardware................................................................. 477

Determining Routing Engine Mastership ...................................................... 477

Determine the Routing Engine Mastership By Checking Status.............. 478

Determine Routing Engine Mastership By Checking the LEDs ............... 478

Manually Configuring Master and Backup Routing Engines .......................... 479

Manually Switching Routing Engine Mastership ........................................... 482

Determining Why Mastership Switched ....................................................... 483

Configuring the Backup Routing Engine to Assume Mastership on

Failure of Keepalives ............................................................................. 486

Avoiding Redundancy Problems .................................................................. 487

Operate the Same Type of Routing Engine and JUNOS Software ........... 487

Use the Groups Configuration ................................................................ 487

Synchronize Configurations ...................................................................489

Copy a Configuration File from One Routing Engine to Another............ 489

Use the Proper Shutdown Process on a Backup Routing Engine ............ 490

Monitoring Redundant Routing Engines 491

Understanding Redundant Routing Engines ................................................. 493

Redundant Routing Engine Characteristics ............................................ 493

M10i Router Routing Engine Redundancy ............................................. 494

M20 Router Routing Engine Redundancy .............................................. 495

M40e and M160 Router Routing Engine Redundancy............................ 496

M320 Router Routing Engine Redundancy ............................................ 497

T320 Router and T640 Routing Node Routing Engine Redundancy ....... 498

Understanding the Redundant Routing Engine Configuration ......................500

Understanding Redundant Routing Engine Automatic Failover .................... 501

Understanding the Default Routing Engine Redundancy Behavior ............... 501

Displaying the Redundant Routing Engines Installed in the Router .............. 502

Checking the Redundant Routing Engine Status........................................... 503

Displaying Redundant Routing Engine Mastership and Backup.................... 503

Displaying Redundant Routing Engine Errors............................................... 504 xxii !

Table of Contents

Chapter 38

Chapter 39

Chapter 40

Manually Switching from Master to Backup Routing Engine......................... 504

Replacing a Redundant Routing Engine ....................................................... 506

Monitoring Redundant Power Supplies 507

Understanding Redundant Power Supplies .................................................. 508

M5/M10 Router Redundant Power Supplies........................................... 508

M7i Router Redundant Power Supplies.................................................. 509

M10i Router Redundant Power Supplies................................................510

M20 Router Redundant Power Supplies................................................. 511

M40 Router Redundant Power Supplies................................................. 512

M40e Router Power Supplies nand Location..........................................513

M160 Router Redundant Power Supplies............................................... 515

M320 Router Redundant Power Supplies............................................... 516

T320 Router Redundant Power Supplies................................................517

T640 Routing Node Redundant Power Supplies..................................... 518

Displaying Redundant Power Supplies Installed In The Router..................... 519

Checking the Redundant Power Supply Status ............................................. 521

Checking for Power Supply Alarms .............................................................. 521

Verifying Power Supply Failure .................................................................... 521

Getting Power Hardware Information .......................................................... 521

Replacing a Power Supply ............................................................................ 521

Monitoring Redundant Cooling System Components 523

Understanding Redundant Cooling System Components .............................524

M5 and M10 Router Redundant Cooling System Components............... 525

M7i Router Redundant Cooling System Components ............................ 526

M10i Router Redundant Cooling System Components .......................... 527

M20 Router Redundant Cooling System Components ........................... 527

M40 Router Redundant Cooling System Components ........................... 529

M40e and M160 Router Redundant Cooling System Components.........531

M320 Router Redundant Cooling System Components ......................... 533

T320 Router Redundant Cooling System Components .......................... 534

T640 Routing Node Redundant Cooling System Components ............... 537

Displaying Redundant Cooling System Components .................................... 539

Checking the Redundant Cooling System Status ..........................................541

Checking the Redundant Cooling System Alarms......................................... 541

Removing a Cooling System Component ..................................................... 541

Returning Redundant Cooling System Components ..................................... 541

Monitoring Redundant SIBs 543

Understanding Redundant SIBs.................................................................... 544

SIB Location and Redundancy ............................................................... 545

M320 Router SIBs ........................................................................... 546

T320 Router SIBs ............................................................................ 546

T640 Routing Node SIBs ................................................................. 546

Displaying Redundant SIB Hardware Information ........................................ 547

Displaying SIB Redundancy Information...................................................... 547

Monitoring Redundant SIB Status................................................................. 548

Displaying SIB Alarms .................................................................................. 548

Performing a Swap Test on a SIB ................................................................. 549

Returning the SIB ......................................................................................... 549

Table of Contents !

xxiii

JUNOS Internet Software Network Operations Guide: Hardware

Chapter 41

Chapter 42

Chapter 43

Chapter 44

Monitoring Redundant SCGs 551

Understanding Redundant SCGs .................................................................. 552

Displaying Redundant SCG Hardware Information....................................... 553

Monitoring Redundant SCG Status ............................................................... 553

Monitor the Redundant SCG Environmental Status................................ 553

Display the Redundant SCG LED States at the Command Line .............. 555

View the Redundant SCG LEDs.............................................................. 555

Displaying Redundant SCG Mastership......................................................... 555

Display the SCG Master and Standby from the Craft Interface Output ...556

View the SCG LEDs ................................................................................556

Performing a Swap Test on a Redundant SCG.............................................. 556

Returning the SCG........................................................................................ 557

Monitoring Redundant Control Boards 559

Understanding Redundant Control Boards ................................................... 561

Displaying Redundant Control Board Hardware Information ....................... 563

Displaying Redundant Control Board Mastership ......................................... 563

Check the Redundant Control Board Environmental Status ................... 564

Check the Redundant Control Board Status from the Craft Interface ..... 565

Check the Redundant Control Board LED Status.................................... 565

Switching Control Board Mastership ............................................................ 565

Checking the Control Board Alarms .............................................................565

Replacing a Control Board............................................................................ 566

Returning the Control Board ........................................................................ 566

Monitoring Redundant MCSs 567

Understanding Redundant MCSs.................................................................. 569

Displaying Redundant MCS Hardware Information ...................................... 570

Monitoring Redundant MCS Status............................................................... 570

Check the Redundant MCS Environmental Status.................................. 571

Check the Redundant MCS Status from the Craft Interface .................... 572

Check the Redundant MCS LED Status .................................................. 573

Displaying Redundant MCS Mastership ........................................................ 573

Switching MCS Mastership ........................................................................... 573

Performing a Swap Test on a Redundant MCS ............................................. 573

Returning an MCS ........................................................................................ 575

Monitoring Redundant SFMs 577

Understanding Redundant SFMs .................................................................. 579

Understanding M40e Router Redundant SFM Configuration ........................ 580

Understanding M40e Router Redundant SFM Operation.............................. 580

Understanding M160 Router Redundant SFM Operation.............................. 580

Displaying Redundant SFM Hardware Information ...................................... 581

Monitoring Redundant SFM Status ............................................................... 581

Display the SFM Summary Status .......................................................... 582

Display the SFM LED Status at the Command Line ................................ 584

Check the SFM LED Status on the Faceplate ..........................................584

Display the SFM Environmental Status .................................................. 585

Displaying Redundant SFM Mastership ........................................................ 587

Display SFM Mastership at the Command Line...................................... 587

Display SFM Mastership Information from the Craft Interface ............... 588 xxiv !

Table of Contents

Chapter 45

Chapter 46

Displaying Redundant SFM Alarms .............................................................. 588

Display the Current Redundant SFM Alarms..........................................588

Display SFM Error Messages in the System Log File .............................. 589

Display SFM Error Messages in the Chassis Daemon Log File ................589

Verifying SFM Failure ................................................................................... 590

Check the SFM Connection.................................................................... 590

Restart the SFM ..................................................................................... 590

Perform an SFM Swap Test.................................................................... 591

Controlling Redundant SFMs........................................................................ 591

Take an SFM Offline .............................................................................. 592

Bring an SFM Online.............................................................................. 592

Switch SFM Mastership..........................................................................593

Replacing an SFM ........................................................................................ 593

Monitoring Redundant PCGs 595

Understanding Redundant PCGs .................................................................. 596

Displaying Redundant PCG Hardware Information ...................................... 597

Monitoring Redundant PCG Status ............................................................... 597

Monitor the Redundant PCG Environmental Status................................ 597

Display the Redundant PCG Status from the Craft Interface .................. 598

Check the PCG LED Status on the Faceplate ..........................................599

Determining Redundant PCG Mastership ..................................................... 599

Display the PCG Master from the Craft Interface ...................................599

Check the PCG LEDs on the Faceplate ................................................... 600

Display the Packet Forwarding Engine Current Clock Source................. 600

Displaying PCG Failure Alarms..................................................................... 600

Replacing a PCG........................................................................................... 601

Bringing the Replaced PCG Online ............................................................... 602

Verifying That the Replaced PCG Is Online................................................... 602

Display the Replaced PCG Environmental Status ...................................602

Display PCG Messages in the System Log File........................................ 603

Display PCG Error Messages in the Chassis Daemon Log File ................603

Monitoring Redundant SSBs 605

Understanding Redundant SSBs ...................................................................606

Displaying Redundant SSB Configuration..................................................... 608

Displaying Redundant SSB Hardware Information ....................................... 608

Monitoring Redundant SSB Status ................................................................ 609

Display the Redundant SSB Environmental Status ................................. 609

Display the Redundant SSB Detailed Status ........................................... 610

Check the Redundant SSB LEDs ............................................................ 610

Displaying Redundant SSB Mastership ......................................................... 611

Display SSB Mastership from the Command Line .................................. 611

Check the SSB Mastership from the LEDs .............................................. 612

Checking for SSB Alarms.............................................................................. 612

Display the Current SSB Alarms.............................................................612

Display SSB Error Messages in the System Log File ............................... 612

Display SSB Error Messages in the Chassis Daemon Log File................. 613

Verifying SSB Failure.................................................................................... 613

Check the SSB Connection..................................................................... 614

Perform a Swap Test on the SSB............................................................ 614

Switch SSB Mastership ................................................................................. 615

Replacing the SSB ........................................................................................ 616

Table of Contents !

xxv

JUNOS Internet Software Network Operations Guide: Hardware

Chapter 47

Chapter 48

Monitoring Redundant CFEBs 617

Understanding Redundant CFEBs ................................................................ 618

Displaying Redundant CFEB Hardware Information..................................... 620

Displaying CFEB Mastership......................................................................... 620

Check CFEB LEDs .................................................................................. 620

Display the CFEB Status......................................................................... 621

Display CFEB Alarms ................................................................................... 621

Verifying CFEB Failure ................................................................................. 621

Returning the CFEB...................................................................................... 621

Monitoring Redundant HCMs 623

Understanding Redundant HCMs ................................................................. 624

Displaying Redundant HCM Hardware Information ..................................... 625

Displaying HCM Status and Mastership ........................................................ 625

Check the HCM LEDs............................................................................. 625

Check the HCM Environmental Status ................................................... 626

Switching HCM Mastership ..........................................................................627

Displaying HCM Alarms ............................................................................... 628

Verifying HCM Failure .................................................................................. 628

Performing a Swap Test on an HCM ............................................................ 629

Returning an HCM .......................................................................................629

Part 11 Appendices

Appendix A Command-Line Interface Overview 633

CLI Operational Mode .................................................................................. 633

Using the CLI Operational Mode ............................................................ 635

Entering the CLI Operational Mode ................................................. 636

Getting Help on Commands at a Hierarchy Level ............................ 636

Getting Help About Commands....................................................... 636

Having the CLI Complete Commands.............................................. 638

Using CLI Command Completion .................................................... 638

Displaying CLI Command History ................................................... 639

CLI Configuration Mode ............................................................................... 639

Configuration Statements and Identifiers............................................... 641

Configuration Statement Hierarchy ....................................................... 644

Using the CLI Configuration Mode ......................................................... 645

Entering Configuration Mode .......................................................... 646

Exiting Configuration Mode.............................................................647

Moving Among Levels of the Hierarchy........................................... 647

Displaying the Current Configuration .............................................. 647

Modifying the Configuration............................................................ 649

Removing a Statement.................................................................... 649

Running Operational Mode CLI Commands from Configuration

Mode ........................................................................................ 649

Displaying Configuration Mode Command History ......................... 650

Committing a Configuration............................................................ 650

Saving a Configuration to a File ...................................................... 651

Returning to a Previously Committed Configuration ....................... 651

Getting Help About Statements ....................................................... 653 xxvi !

Table of Contents

Part 12 Index

Index

Table of Contents

659

Table of Contents !

xxvii

JUNOS Internet Software Network Operations Guide: Hardware xxviii !

Table of Contents

About This Manual

This chapter provides a high-level overview of the JUNOS Internet Software for

M-series and T-series Routing Platforms Hardware Network Operations Guide :

Objectives on page xxvii

Audience on page xxvii

Document Organization on page xxviii

Chapter Organization on page xxviii

Documentation Conventions on page xxix

Related Juniper Networks Documentation on page xxx

Documentation Feedback on page xxxii

Requesting Support on page xxxiii

Objectives

This manual provides operational information helpful in monitoring Juniper

Networks M-series and T-series router components and isolating potential problems. This manual is not directly related to any particular release of the JUNOS

Internet software.

To obtain the most current version of this manual, refer to the product documentation page on the Juniper Networks Web site, which is located at http://www.juniper.net/ .

Audience

This manual is designed for Network Operations Center (NOC) personnel who monitor a Juniper Networks router.

Objectives !

xxvii

JUNOS Internet Software Network Operations Guide: Hardware

It assumes that you have a broad understanding of networks in general, the Internet in particular, networking principles, and network configuration. This manual assumes that you are familiar with one or more of the following Internet routing protocols: Border Gateway Protocol (BGP), Routing Information Protocol (RIP),

Intermediate System-to-Intermediate System (IS-IS), Open Shortest Path First

(OSPF), Internet Control Message Protocol (ICMP) router discovery, Internet Group

Management Protocol (IGMP), Distance Vector Multicast Routing Protocol (DVMRP),

Protocol-Independent Multicast (PIM), Multiprotocol Label Switching (MPLS),

Resource Reservation Protocol (RSVP), and Simple Network Management Protocol

(SNMP).

Personnel operating the equipment must be trained and competent; must not conduct themselves in a careless, willfully negligent, or hostile manner; and must abide by the instructions provided by the documentation.

Document Organization

This manual is divided into several parts. Each part describes the most common tasks for monitoring a particular interface, and the individual chapters within a part describe one or more step-by-step procedures for each task.

This manual also contains a complete index.

Chapter Organization

Most chapters in this manual consist of a checklist at the beginning of the chapter listing the tasks and commands for monitoring the component. The tasks and commands are then explained in step-by-step procedures.

Each step-by-step procedure consists of some or all of the following parts:

Purpose—Describes what is affected if this task is not performed or what is accomplished with this task.

What Is... —Describes a component (usually hardware).

Step(s) To Take—Lists the steps in the task.

Action—Describes an action to perform in order to complete the step.

Sample Output—Presents sample output relevant to the procedure.

What It Means—Describes or summarizes what is presented in the sample output.

Symptom/Indications—Describes a problem with the software or hardware.

See Also—Lists other topics related to this task.

xxviii !

Document Organization

About This Manual

Alternative Actions—Describes other commands or ways of doing the task.

Syntax—Describes the full syntax of the command or configuration statement.

For an explanation of how to read the syntax statements, see “Documentation

Conventions” on page xxix.

Documentation Conventions

Table 1 defines notice icons used in this guide.

Table 1: Notice Icons

Icon Meaning Description

Informational note Indicates important features or instructions.

Caution Indicates a situation that might result in loss of data or hardware damage.

Table 2 defines the text and syntax conventions used in this guide.

Table 2: Text and Syntax Conventions

Convention

Bold sans serif typeface

Fixed-width typeface

Italic typeface

Italic sans serif typeface

Sans serif typeface

< > (angle brackets)

| (pipe symbol)

# (pound sign)

Element Example

Represents text that you type.

Represents names of configuration statements, commands, files, and directories; IP addresses; configuration hierarchy levels; or labels on routing platform components.

To enter configuration mode, type the configure command: user@host> configure

Represents output on the terminal screen.

user@host> show chassis alarms

No alarms currently active

Introduces important new terms.

Identifies book names.

Identifies RFC and Internet draft titles.

A policy term is a named structure that defines match conditions and actions.

JUNOS System Basics Configuration Guide

RFC 1997, BGP Communities Attribute

Represents variables (options for which you substitute a value) in commands or configuration statements.

Configure the machine’s domain name:

[edit] root@# set system domain-name domain-name

To configure a stub area, include the stub statement at the [edit protocols ospf area area-id ] hierarchy level.

The console port is labeled CONSOLE .

Enclose optional keywords or variables.

Indicates a choice between the mutually exclusive keywords or variables on either side of the symbol. The set of choices is often enclosed in parentheses for clarity.

Indicates a comment specified on the same line as the configuration statement to which it applies.

stub <default-metric metric >; broadcast | multicast

( string1 | string2 | string3 ) rsvp { # Required for dynamic MPLS only

Documentation Conventions !

xxix

JUNOS Internet Software Network Operations Guide: Hardware

Convention Element Example

[ ]

;

(square brackets)

Indention and braces (

(semicolon)

{ } )

Enclose a variable for which you can substitute one or more values.

Identify a level in the configuration hierarchy.

Identifies a leaf statement at a configuration hierarchy level.

community name members [ community-ids ]

[edit] routing-options { static { route default { nexthop address; retain;

}

J-Web GUI Conventions

Bold typeface Represents J-Web graphical user interface

(GUI) items you click or select.

In the Logical Interfaces box, select All Interfaces .

To cancel the configuration, click Cancel .

> (bold right angle bracket) Separates levels in a hierarchy of J-Web selections.

In the configuration editor hierarchy, select

Protocols>Ospf .

Documentation Feedback

We encourage you to provide feedback, comments, and suggestions so that we can improve the documentation. Send your comments to [email protected]

, or fill out the documentation feedback form at http://www.juniper.net/techpubs/docbug/docbugreport.html

. If you are using e-mail, be sure to include the following information with your comments:

Document name

Document part number

Page number

Software release version xxxii !

Documentation Feedback

About This Manual

Requesting Support

For technical support, open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or

1-408-745-9500 (outside the United States).

Requesting Support !

xxxiii

JUNOS Internet Software Network Operations Guide: Hardware xxxiv !

Requesting Support

Part 1 Understanding M-series and T-series

Internet Routers

M5 and M10 Internet Router Overview on page 3

M7i Internet Router Overview on page 7

M10i Internet Router Overview on page 11

M20 Internet Router Overview on page 15

M40 Internet Router Overview on page 19

M40e Internet Router Overview on page 23

M160 Internet Router Overview on page 27

M320 Internet Router Overview on page 31

T320 Internet Router Overview on page 35

T640 Internet Routing Node Overview on page 39

Understanding M-series and T-series Internet Routers !

JUNOS Internet Software Network Operations Guide: Hardware

2 !

Understanding M-series and T-series Internet Routers

Chapter 1 M5 and M10 Internet Router Overview

NOTE: See the End-of-sale and End-of-service Announcement for the M5 and M10 routing platforms and products at https://www.juniper.net/support/eol/ .

The M5 and M10 Internet routers provide edge and core applications for small IP networks where space and power are at a premium. The routers support the JUNOS software which provides router configuration and monitoring. (See Figure 1.)

Figure 1: M5 and M10 Routers

M5 router front M10 router front

PICs

Craft interface

M5 and M10 router rear

Routing Engine

Forwarding Engine

Board

ESD point

Power supplies

ESD point

Fan tray

Craft interface

ESD point

JUNOS Internet Software Network Operations Guide: Hardware

The M5 and M10 routers include the router-specific Forwarding Engine Board (FEB) component that provides route lookup, filtering, and sampling, as well as switching to the destination Physical Interface Card (PIC). The FEB performs the function of the Flexible PIC Concentrators (FPCs) on other M-series routers. The FEB contains the Internet Processor II application-specific integrated circuit (ASIC), two distributed Buffer Manager ASICs, and two I/O Manager ASICs, and is responsible for making forwarding decisions, distributing packets throughout memory, and forwarding notification of outgoing packets.

The M5 and M10 routers provide a wide range of high-performance interfaces from

T1 and E1 through OC12c/STM4 (for the M5 router) or OC48c/STM16 (for the M10 router). PICs between the two routers are interchangeable. For more information about supported PICs and FPCs for each M-series router type, see the appropriate

PIC installation guide.

The M5 and M10 router Internet processor II ASIC forwards packets at a throughput rate of up to 5 Gbps for the M5 router and up to 10 plus Gbps for the M10 router.

The ASIC technology provides such packet processing as rate limiting, filtering, and sampling of IP services.

M5 and M10 Router Components

Table 5 lists the major M5 and M10 router components and characteristics.

Table 5: M5 and M10 Router Major Hardware Components

Component

Cooling system

Craft interface

FEB

PIC

Power supply

Routing Engine

Quantity Function

1 fan tray

(3 fans)

Cools router components

Displays the status and allows you to perform control functions

Connects PICs to other components and houses shared memory

Provides interfaces to various network media

1–4 M5 routers

1–8 M10 routers

2 AC or 2

Distributes needed voltages to components

Handles routing protocols and maintains routing tables

–

Yes

–

Redundant

Field-

Replaceable

Yes

–

Hot-removable, hot-insertable

–

Requires router shutdown

Hot-removable, hot-insertable

Requires router shutdown

Offline

Button

–

Yes

–

4 !

M5 and M10 Router Components

Chapter 1: M5 and M10 Internet Router Overview

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring M5 and M10 Router Components

See the following chapters for information about monitoring the M5 and M10 router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the FEB” on page 453

Monitoring M5 and M10 Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

6 !

Monitoring M5 and M10 Router Components

Chapter 2 M7i Internet Router Overview

Figure 2: M7i Router

M7i router front

The M7i Internet router provides security and performance in small to medium

Points of Presence (PoPs), as well as a carrier-class customer premise equipment

(CPE) solution for managed services and campus border router applications.

(See Figure 2.)

PICs

M7i router rear

PEM0 PEM1

FPC0 EDS point HCM Routing engine Power supplies

The M7i router includes the Compact Forwarding Engine Board (CFEB) which provides route lookup, filtering, and switching on incoming data packets, then directs outbound packets to the appropriate interface for transmission to the network. It can process 16 million packets per second (Mpps). The CFEB communicates with the Routing Engine using a dedicated 100-Mbps link that transfers routing table data from the Routing Engine to the forwarding table. The link is also used to transfer routing link-state updates and other packets destined for the router from the CFEB to the Routing Engine.

A built-in tunnel interface encapsulates arbitrary packets inside a transport protocol, providing a private, secure path through an otherwise public network. The built-in tunnel interface on the CFEB is configured the same way as a PIC. For information about configuring the built-in tunnel interface, see the JUNOS Services

Interfaces Configuration Guide.

The Adaptive Services PIC-Integrated (ASP-I) is an optional component on the CFEB which performs one or more services on traffic—Stateful firewall, Network Address

Translation (NAT) or intrusion detection services (IDS)—before it reaches its destination.

JUNOS Internet Software Network Operations Guide: Hardware

In addition to accommodating up to four Physical Interface Cards (PICs), the M7i router includes a built-in Fixed Interface Card (FIC) that provides two Fast Ethernet ports or one Gigabit Ethernet port, depending on which FIC or which model was ordered. For more information about Fast Ethernet and Gigabit Ethernet interfaces, see the M7i Internet Router PIC Guide .

The M7i router supports various PICs, including ATM, channelized, Ethernet, IP services, and SONET/SDH interfaces. For more information about supported PICs, see the M7i Internet Router PIC Guide .

The M7i router provides a maximum aggregate throughput of 8.4 gigabits per second (Gbps). Control operations in the router are perform Control operations in the router are performed by the Routing Engine, which runs JUNOS software to handle routing protocols, traffic engineering, policy, policing, monitoring, and configuration management. Forwarding operations in the router are performed by the Packet Forwarding Engine.

M7i Router Components

Table 4 lists the major M7i router components and characteristics.

Table 4: M7i Router Major Hardware Components

Component

CFEB

Cooling system

FIC

PIC

Power supply

Routing Engine

Quantity Function

1 Provides route lookup, management of shared memory, transfer of outgoing data packets, and transfer of exception and control packets; includes built-in tunnel interface and optional Adaptive Services

PIC

–

Cools router components – 1 fan tray

(4 fans)

Redundant

Field-

Replaceable

Hot-removable, hot-insertable

Built-in

Offline

Button

Hot-pluggable

(routing functions are interrupted when removed)

Yes

–

PICs

On/Off button

1–4

2 AC or

2 DC

Receives incoming packets and transmits outgoing packets to the network, displays alarm status, and takes PICs online and offline (2 Fast Ethernet or 1 Gigabit

Ethernet)

–

Provides interfaces to various network media and performs framing and line-speed signaling

–

Distributes needed voltages to components

Yes

Maintains the routing tables, manages the routing protocols, controls the interfaces, controls some chassis components, and provides the interface for system management and user access

–

Hot-removable, hot-insertable

Yes

Hot-removable, hot-insertable

Yes

Hot-pluggable

(routing functions are interrupted when removed)

Yes

8 !

M7i Router Components

Chapter 2: M7i Internet Router Overview

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring M7i Router Components

See the following chapters for information about monitoring the M7i router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring PICs” on page 183

“Monitoring the FIC” on page 443

“Monitoring the CFEBs” on page 417

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

Monitoring M7i Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

10 !

Monitoring M7i Router Components

Chapter 3 M10i Internet Router Overview

The M10i Internet router provides high-speed interfaces for medium and large networks and network applications, such as those supported by Internet service providers (ISPs). (See Figure 3.)

Figure 3: M10i Router

M10i router front

FPC0

FPC1

PICs

M10i router rear

Compact Forwarding

Engine Boards

HCM0

HCM1

C-FEB 0

C-FEB 1

RE0 PEM3

RE1 PEM2

FANTRAY 1

P/S 3

P/S 2

C-FEB 0

C-FEB 1

P/S 1

P/S 0

NOTE:

FOR NORMAL O UST BE PRESEN

FANTRAY O

HCMs Routing Engines Power supplies PEM0 PEM1

The M10i router includes the router-specific Compact Forwarding Engine Board

(CFEB) which performs route lookup, filtering, and switching on incoming data packets, then directs outbound packets to the appropriate Flexible PIC Concentrator

(FPC) for transmission to the network. It can process 16 million packets per second

(Mpps).

A High-Availability Chassis Manager (HCM) works with its companion Routing

Engine to provide control and monitoring functions for router components. The

HCM also displays alarm status and takes Physical Interface Cards (PICs) online and offline.

On the M10i router, built-in FPCs house the PICs that connect the router to network media. The router supports up to eight PICs, including ATM, Channelized, Gigabit

Ethernet, IP Services, and SONET/SDH interfaces. For more information on PICs, see the M10i Internet Router PIC Guide .

Some PICs, such as Gigabit Ethernet PICs, accept small form-factor pluggable tranceivers (SFPs), which are fiber-optic transceivers that can be removed from the

PIC.

JUNOS Internet Software Network Operations Guide: Hardware

The M10i router provides a maximum aggregate throughput of 12.8 gigabits per second (Gbps). Control operations in the router are performed by the Routing

Engine, which runs JUNOS software to handle routing protocols, traffic engineering, policy, policing, monitoring, and configuration management. Forwarding operations in the router are performed by the Packet Forwarding Engine.

M10i Router Components

Table 5 lists the major M10i router components and characteristics.

Table 5: M10i Router Major Hardware Components

Component

CFEB

Cooling system

FPC

HCM

PIC

Power supply

SFP

Quantity Function Redundant

Field-

Replaceable

Hot-pluggable 1 or 2 Provides route lookup, filtering, and switching on incoming data packets; directs outbound packets to the appropriate FPC for transmission to the network

Yes

2 fan trays

(8 fans)

Cools router components

Yes

House the PICs that connect the router to network media

Works with a companion Routing Engine to provide control and monitoring functions for router components; displays alarm status; takes PICs online and offline

–

1–8 –

1–4

AC or DC

Provides interfaces to various network media; receives incoming packets from the network and transmits outgoing packets to the network, performing framing and line-speed signaling for their media type; encapsulates outgoing packets received from the FPCs before transmitting them.

Distributes needed voltages to components

Fiber-optic transceivers that connect to

PICs

Yes

–

Hot-removable, hot-insertable

Built-in

Hot-pluggable

Hot-removable, hot-insertable

Offline

Button

Yes

–

Yes

(On the

HCM)

Yes

–

Routing Engine 1 or 2 Runs the JUNOS software; maintains the routing tables, manages the routing protocols used on the router, controls the router’s interfaces, controls some chassis components, and provides the interface for system management and user access to the router

Yes Hot-pluggable Yes

12 !

M10i Router Components

Chapter 3: M10i Internet Router Overview

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring M10i Router Components

See the following chapters for information about monitoring the M10i router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the FIC” on page 443

“Monitoring the CFEBs” on page 417

“Monitoring the HCM” on page 431

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

Monitoring M10i Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

14 !

Monitoring M10i Router Components

Chapter 4 M20 Internet Router Overview

The M20 Internet router provides dedicated access, public and private peering, and hosting sites for medium core IP networks. The M20 router supports the JUNOS software which provides router configuration and monitoring. (See Figure 4.)

Figure 4: M20 Router

Front Rear

Cable management system Fan tray assemblies (3) SSB0

SSB1

Routing

Engines

Rear Routing

Engine panel

Craft interface

FPC0

FPC1

FPC2

FPC3

Cable management system

PICs

(on FPCs)

Power supplies

The M20 router includes the router-specific System and Switch Board (SSB) that provides route lookup, filtering, and sampling to the destination Flexible PIC

Concentrator (FPC). The SSB contains both the Internet Processor II application-specific integrated circuit (ASIC) and the Distributed Buffer Manager

ASIC, and makes forwarding decisions, distributes data cells throughout memory, processes exception and control packets, monitors system components, and controls FPC resets. You can install up to two SSBs.

Physical Interface Cards (PICs) are available in supported media types, including

Asynchronous Transfer Mode (ATM), Channelized, DS3, E1, E3, T1, Ethernet,

SONET/SDH, and IP services. The M20 and M40 router FPCs and PICs are interchangeable, and most of the PICs can also be used in the M40e Internet router.

For more information about supported PICs and FPCs for each M-series router type, see the appropriate PIC installation guide.

JUNOS Internet Software Network Operations Guide: Hardware

The M20 router Internet Processor II ASIC forwards packets at a throughput rate of up to 20Gigabits per second (Gbps). An optional redundant switching fabric and

Routing Engine increase system availability and ensure automatic failover in case of component failure. The ASIC technology provides such packet processing as route lookups, filtering, sampling, rate limiting, load balancing, buffer management, switching, and encapsulation and de-encapsulation of IP services.

M20 Router Components

Table 6 lists the major M20 router components and characteristics.

Table 6: M20 Router Major Hardware Components

Component

Cooling system

Craft interface

FPC

PIC

Power supply

Routing Engine

SSB

Quantity Function

3 fan trays and 1 rear

Routing

Engine fan

Cools router components

1–4

Displays the status and allows you to perform control functions

Connects PICs to other components and houses shared memory

Provides interfaces to various network media

1–4 per

FPC

2 AC or 2

1–2

Distributes needed voltages to components

Handles routing protocols and maintains routing tables

Yes

–

Yes

Performs router lookups, manages shared memory, and transfers control packets

Yes

Redundant

Field-

Replaceable

Hot-removable, hot-insertable

Hot-pluggable

Offline

Button

–

Yes

–

Yes

–

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

16 !

M20 Router Components

Chapter 4: M20 Internet Router Overview

Monitoring M20 Router Components

See the following chapters for information about monitoring the M20 router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring Redundant Routing Engines” on page 491

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the SSB” on page 405

“Monitoring Redundant SSBs” on page 605

Monitoring M20 Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

18 !

Monitoring M20 Router Components

Chapter 5 M40 Internet Router Overview

Figure 5: M40 Router

Front

Front-rack mounting ear

NOTE: See the End-of-sale and End-of-service Announcement for the M40 routing platform and products at https://www.juniper.net/support/eol/ .

The M40 Internet router provides high-speed forwarding performance, packet processing, and port density for high-growth core IP networks. The M40 router supports the JUNOS software which provides router configuration and monitoring.

(See Figure 5.)

Cable managment system cover

Rear

Cooling system exhaust

(upper impeller tray)

Front rack-mounting ear

Center rack-mounting ear

Triple fan assembly

Card cage with

FPCs with PICs

Routing Engine housing

Electrostatic discharge point

Craft interface display

Air filter (behind cover)

Center rack-mounting ear

LS-120 drive

Electrostatic discharge point

Power supplies

The M40 router includes the router-specific System Control Board (SCB). The SCB contains the Internet Processor II application-specific integrated circuit (ASIC) and performs sampling, filtering, and packet forwarding decisions. The SCB processes exception and control packets, monitors system components, and controls Flexible

PIC Concentrator (FPC) resets.

JUNOS Internet Software Network Operations Guide: Hardware

Physical Interface Cards (PICs) are available in supported media types, including

Asynchronous Transfer Mode (ATM), Channelized, DS3, E1, E3, T1, Ethernet,

SONET/SDH, and IP services. The M40 router provides the bandwidth to grow networks to OC48c/STM16 speeds. The M20 and M40 FPCs and PICs are interchangeable, and most of the PICs can also be used in the M40e Internet router.

For more information about supported PICs and FPCs for each M-series router type, see the appropriate PIC installation guide.

The M40 router Internet processor II ASIC forwards packets at a throughput rate of up to 40 Gigabits per second (Gbps). The ASIC technology provides such packet processing as route lookups, filtering, sampling, rate limiting, load balancing, buffer management, switching, and encapsulation and de-encapsulation of IP services.

The M40 router delivers the bandwidth required to grow networks to OC48c/STM16 speeds in a cost-effective manner.

M40 Router Components

Table 7 lists the major M40 router components and characteristics.

Table 7: M40 Router Major Hardware Components

Component

Cooling system

Craft interface

FPC

PIC

Power supply

Routing Engine

SCB

Quantity Function

2 impeller trays and 1 fan assembly

(3 fans)

Cools router components

1–8

Displays the status and allows you to perform control functions

Connects PICs to other components and houses shared memory

1–4 per

FPC

2 AC or 2

Provides interfaces to various network media

Distributes voltages to components

Handles routing protocols and maintains routing tables

Performs router lookups, monitors systems, and transfers control packets

Redundant

Field-

Replaceable

Yes Hot-removable, hot-insertable

–

Yes

–

Hot-removable, hot-insertable

Hot-pluggable

Offline

Button

–

Yes

–

20 !

M40 Router Components

Chapter 5: M40 Internet Router Overview

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring M40 Router Components

See the following chapters for information about monitoring the M40 router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring Redundant Routing Engines” on page 491

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the SCB” on page 393

Monitoring M40 Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

22 !

Monitoring M40 Router Components

Chapter 6 M40e Internet Router Overview

Figure 6: M40e Router

Front

Center rack-mounting ear

Front support posts

Craft interface

FPCs

The M40e Internet router provides a dense, highly redundant platform primarily for dedicated access aggregation at the edge as well as for mid-size core IP networks.

The M40e router supports the JUNOS software which provides router configuration and monitoring. (See Figure 6.)

Rear

CIP

SFMs

MCS 0

Routing Engines

MCS 1

SFM 0

SFM 1

MCS 0

RE 0

RE 1

MCS 1

ESD point

Cable management system

Air filter

Do not install a n SFM in this s lot

Do not install an SFM in this slot

PCG 0

PCG 1

PCGs

Grounding points

Circuit breakers

Power supplies

The M40e router shares the same chassis and many of the same components as the

M160 Internet router. It accepts both AC and DC power supplies. The M40e router can have up to two Switching and Forwarding Modules (SFMs). The SFMs contain the Internet Processor II application-specific integrated circuit (ASIC) and two

Distributed Buffer Manager ASICs, and make forwarding decisions, distribute packets throughout memory, and forward notification of outgoing packets.

JUNOS Internet Software Network Operations Guide: Hardware

The M40e router includes the host module that constructs routing tables, performs system management functions, and generates the SONET/SDH clock signal for

SONET/SDH interfaces. The host module contains the Routing Engine and the

Miscellaneous Control Subsystem (MCS). The Routing Engine manages routing protocols and maintains the routing tables. For a host module to function, both of these components must be installed and operational.

The M40e router houses three types of Flexible PIC Concentrators (FPCs): one to accommodate M20 and M40 Physical Interface Cards (PICs), and two to accommodate hot-swappable M160 router PICs. The Type 1 FPCs for the M40e and

M160 routers are interchangeable.

PICs are available in supported media types, including Asynchronous Transfer Mode

(ATM), Channelized DS3, E1, E3, T1, Ethernet, SONET/SDH, and IP services. For more information about supported PICs and FPCs for each M-series router type, see the appropriate PIC installation guide.

The M40e router Internet Processor II ASIC forwards packets at a throughput rate of up to 40 Gigabits (Gbps). The ASIC technology provides such packet processing as rate limiting, filtering, and IP services sampling.

M40e Router Major Hardware Components

Table 8 lists the major M40e router components and characteristics.

Table 8: M40e Router Major Hardware Components

Component Quantity Function

Connector Interface Panel

(CIP)

Cooling system

Craft interface

3 impellers,

1 fan tray

Provides ports for external management and alarm relay devices

Cools router components

Displays status information –

Redundant

Field-

Replaceable

–

Yes

Requires router shutdown

Hot-removable, hot-insertable

FPC

Host module

MCS

PFE Clock Generator

(PCG)

1–2

PIC 1–4 per

FPC

Power supply (AC or DC) 2

Routing Engine

1–8

1–2

Connects PICs to other components and houses shared memory

Handles routing protocols and maintains routing tables

Provides system control and monitoring

Provides a 125-MHz system clock

–

Yes

Provides interfaces to various network media

Distributes power to components

–

Yes

Hot-removable, hot-insertable

Hot-pluggable

Hot-removable, hot-insertable

Hot-pluggable

SFM 1–2

Manages routing protocols and maintains routing tables

Provides packet switching, packet forwarding, and route lookup

Yes

Yes Hot-pluggable

Offline

Button

–

Yes

–

Yes

–

Yes

24 !

M40e Router Major Hardware Components

Chapter 6: M40e Internet Router Overview

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring M40e Router Components

See the following chapters for information about monitoring the M40e router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring Redundant Routing Engines” on page 491

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the Host Module” on page 341

“Monitoring the SFMs” on page 347

“Monitoring Redundant SFMs” on page 577

“Monitoring the MCS” on page 359

“Monitoring Redundant MCSs” on page 567

“Monitoring the PCG” on page 369

Monitoring M40e Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

“Monitoring Redundant PCGs” on page 595

“Monitoring the CIP” on page 381

26 !

Monitoring M40e Router Components

Chapter 7 M160 Internet Router Overview

Figure 7: M160 Router

Front

Craft interface

FPCs

The M160 Internet router provides a dense, highly redundant platform primarily for large backbone core IP networks where switching fabric and Routing Engine redundancy are required. The M160 router supports the JUNOS software which provides router configuration and monitoring. (See Figure 7.)

Rear

CIP

ESD point

Cable management system

Air filter

SFMs

MCS 0

Routing Engines

MCS 1

SFMs

ESD point

SFM 0

SFM 1

MCS 0

RE 0

RE 1

MCS 1

SFM 2

SFM 3

PCG 0

PCG 1

PCGs

Grounding points

Circuit breakers

Power supplies

The Type 1 Flexible PIC Concentrators (FPCs) for the M40e and M160 routers are interchangeable. The M160 router supports two types of FPCs: FPC1 supports

Physical Interface Cards (PICs), including the single-port OC12 and Gigabit

Ethernet; and FPC2 supports higher-speed PICs, including OC48 and Tunnel

Services. The router can operate with any combination of FPC1s and FPC2s installed. For more information about supported PICs and FPCs for each M-series router type, see the appropriate PIC installation guide.

The M160 router accepts only DC power supplies.

JUNOS Internet Software Network Operations Guide: Hardware

The M160 router can have up to four Switching and Forwarding Modules (SFMs).

The SFMs contain the Internet Processor II application-specific integrated circuit

(ASIC) and two Distributed Buffer Manager ASICs, and make forwarding decisions, distribute packets throughout memory, and forward notification of outgoing packets.

The M160 router includes the host module that constructs routing tables, performs system management functions, and generates the SONET/SDH clock signal for

SONET/SDH interfaces. The host module contains the Routing Engine and the

PICs are available in supported media types, including Asynchronous Transfer Mode

(ATM), Channelized DS3, E1, E3, T1, Ethernet, SONET/SDH, and IP services. The

M160 router supports both M160 and M40e PICs. For more information about supported PICs for each M-series router type, see the appropriate PIC installation guide.

The M160 router Internet Processor II ASIC forwards packets at a throughput rate of up to 160 Gbps. The ASIC technology provides such packet processing as route lookups, filtering, sampling, rate limiting, load balancing, buffer management, switching, and encapsulation and de-encapsulation of IP services.

M160 Router Major Hardware Components

Table 9 lists the major M160 router components and characteristics.

Table 9: M160 Router Major Hardware Components

Component Quantity Function

CIP

Cooling system

Craft interface

FPC

Host module

MCS

PCG

3 impellers and 1 fan tray (4 fans)

Cools router components

Provides ports for external management,

BITS interfaces, and alarm relay devices

Displays status and allows you to perform control functions

–

Yes

–

1–8 –

1–2

Connects PICs to other components and houses shared memory

Handles routing protocols and maintains routing tables

Provides system control and monitoring

Provides a 125-MHz system clock

Yes

– PICs 1–4 per

FPC

Power supply (DC only) 2

Provides interfaces to various network media

Distributes needed voltages to components

Yes

Redundant

Fieldreplaceable

Requires router shutdown

Hot-removable

Hot-removable, hot-insertable

Hot-pluggable

Hot-removable, hot-insertable

Offline

Button

–

Yes

–

Yes

–

28 !

M160 Router Major Hardware Components

Chapter 7: M160 Internet Router Overview

Component

Routing Engine

SFM

Quantity Function

1–2

1–4

Redundant

Manages routing protocols and maintains routing tables

Yes

Provides packet switching, packet forwarding, and route lookup

Yes

Fieldreplaceable

Hot-pluggable

Hot-removable, hot-insertable

Offline

Button

–

Yes

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring M160 Router Components

See the following chapters for information about monitoring and troubleshooting the M160 router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring Redundant Routing Engines” on page 491

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the Host Module” on page 341

“Monitoring the SFMs” on page 347

Monitoring M160 Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

“Monitoring Redundant SFMs” on page 577

“Monitoring the MCS” on page 359

“Monitoring Redundant MCSs” on page 567

“Monitoring the PCG” on page 369

“Monitoring Redundant PCGs” on page 595

“Monitoring the CIP” on page 381

30 !

Monitoring M160 Router Components

Chapter 8 M320 Internet Router Overview

The M320 Internet router is a high-density edge aggregation, routing, and service creation platform that can be deployed in core, peering, and data center applications. Optimized for dense edge aggregation and service creation, the M320 router can provide a single point of edge aggregation for thousands of customers over any access type, including ATM, Frame Relay, Ethernet, and Time-Division

Multiplexing (TDM), at any speed from DS0 up to OC192/STM64 and 10-Gigabit

Ethernet. (See Figure 8.)

Figure 8: M320 Router

M320 router front

Craft interface

Fan tray

FPCs

CIP

PIC

FAIL

FPC 0

FAIL

FPC 1

FAIL

FPC 2

OK FAIL

FPC 3

FAIL

FPC 4

FAIL

FPC 5

OK FAIL

FPC 6

FAIL

FPC 7

M320 router rear

CB0

RE0

RE1

CB1

CB-M

FAIL

CB-M

FAIL

OK A

CB 0

RE 0

RE 1

CB 1

ESD point

Air filter

Fan tray

Air intake

SIB0

SIB1

SIB2

SIB3

Power supply

PEM0

Power supply

PEM1

Power supply

PEM2

Power supply

PEM3

SIB-M

FAIL

SIB-M

ACTIVE

FAIL

SIB

JUNOS Internet Software Network Operations Guide: Hardware

The M320 router includes Switch Interface Boards (SIBs) that provide the switching function to the destination Flexible PIC Concentrator (FPC) at a total of 385 million packets per second (Mpps) of forwarding. The host subsystem, which consists of the Routing Engine and Control Board, provides the routing and system management functions of the router.

The router supports up to eight FPCs providing SONET/SDH OC-48/STM16,

SONET/SDH OC192/STM64, and 160-Gigabit Ethernet media. The router supports three types of FPCs: FPC1 for hot-swappable M40e PICs, FPC2 for hot-swappable

M160 PICs, and FPC3 for 10-Gbps T-series Physical Interface Cards (PICs). For more information about supported PICs, see the M320 Internet Router PIC Guide .

The M320 router provides a maximum aggregate throughput of 320 gigabits per second (GBps) full duplex. The JUNOS software runs on a control subsystem with dedicated hardware, ensuring that control functions are performed without affecting the forwarding subsystem. Forwarding and packet processing operations in the router are performed by dedicated programmable ASICs that enable the router to achieve data forwarding rates the match current fiber-optic capacity.

M320 Router Major Hardware Components

Table 10 lists the T320 router major components and characteristics.

Table 10: M320 Router Major Hardware Components

Component Quantity Function Redundant

Field-

Replaceable

Hot-pluggable Connector Interface Panel

(CIP)

Control Board

1–2

Provides ports for external management and alarm relay devices; includes an electrostatic discharge (ESD) point

—

Monitors and controls router components

(requires a Routing Engine)

Yes

Yes Cooling system

Craft interface

FPC

Host subsystem

PIC

Power supply (DC only)

2 front fan trays,

1 rear fan tray

Cools router components

1–8

Displays status and provides an interface for controlling router functions

Connects PICs to other router components, contains Packet Forwarding

Engines (supports FPC1, FPC2, and FPC3)

1–2

1–4 per

FPC

Consists of a Routing Engine and Control

Board and provides routing and system management functions

Provides an interface to various network media

Distributes needed voltages to router components

Routing Engine

SIB

1–2

Provides routing functions and routing tables (requires a Control Board)

Provides switching function to the destination FPC

—

Yes

—

Yes

Offline

Button

—

Hot-pluggable

(if not redundant)

Yes

Hot-removable,

Hot insertable

—

Hot-removable.

hot-insertable

Hot-removable, hot-insertable

Hot-pluggable

—

Yes

—

Hot-removable, hot-insertable

Yes

—

Hot-pluggable

(if not redundant)

Hot-removable, hot-insertable

Reset button

Yes

32 !

M320 Router Major Hardware Components

Chapter 8: M320 Internet Router Overview

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring M320 Router Components

See the following chapters for information about monitoring the M320 router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring Redundant Routing Engines” on page 491

“Monitoring the Host Subsystem” on page 289

“Host Redundancy Overview” on page 463

“Monitoring the Control Board” on page 301

“Monitoring Redundant Control Boards” on page 559

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the SIBs” on page 325

Monitoring M320 Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

“Monitoring Redundant SIBs” on page 543

“Monitoring the CIP” on page 381

34 !

Monitoring M320 Router Components

Chapter 9 T320 Internet Router Overview

Figure 9: T320 Router

T320 front

The T320 router provides 320-Gbps throughput and 385-Mpps forwarding rate and supports 16 10-Gbps (OC192c/STM64 and 10-Gigabit Ethernet) ports, as well as

OC48c/STM16 for medium and large core networks, as well as for intermediate core aggregation of access routers, peering, and metro Ethernet network applications, such as those supported by Internet service providers (ISPs). It provides a cost-effective migration path to an MPLS infrastructure. The T320 router supports the JUNOS software, which provides router configuration and monitoring. (See

Figure 9.)

T320 rear

Rack-mounting ears

Craft interface

Fan tray

FPCs

CIP

PICs

ESD point

Fan tray

Air intake

(air filter inside)

Air filter

Routing

Engines

SCG0

SIB0

SIB1

SIB2

Power supplies

Air exhaust

CB0

(RE0)

(RE1)

CB1

SCG1

Fan tray

PEM0

PEM1

JUNOS Internet Software Network Operations Guide: Hardware

The router supports three types of FPCs:

FPC1—Supports PICs that are also used in the FPC1 of a Juniper Networks

M-series router

FPC2—Supports PICs that are also used in the FPC2 of a Juniper Networks

M-series router and T640 Internet routing node

FPC3—Supports higher-speed PICs that are also used in the FPC3 of a Juniper

Networks T640 routing node

The router can operate with any combination of FPCs installed.

Forwarding operations in the router are performed by the Packet Forwarding

Engines. Each FPC contains one Packet Forwarding Engine. The Packet Forwarding

Engines receive incoming packets from the PICs installed on the FPC and forward them through the switch planes to the appropriate destination port. Each FPC contains data memory, which is managed by the Queuing and Memory Interface application-specific integrate circuits (ASICs).

PICs provide the physical connection to various network media types, receiving incoming packets from the network and transmitting outgoing packets to the network. PICs for the T320 router currently support the following network media types: ATM, ATM2, Fast Ethernet, Gigabit Ethernet, 10 Gigabit Ethernet, SONET/SDH

OC3c/STM1, SONET/SDH OC12c/STM4, OC48c/STM16, OC192c/STM64, and

Tunnel services. For more information on PICs used in the router, see the T320

Internet Router PIC Guide .

The T320 router supports two DC power supplies, which share the load evenly.

Three Switch Interface Boards (SIBs) provide the switching function to the destination FPC. The SIBs create the switch fabric for the router, providing up to a total of 320 million packets per second (Mpps) of forwarding.

Routing and system management functions of the router are performed by the host subsystem. The host subsystem consists of the Routing Engine and the Control

Board.

The Routing Engine maintains the routing tables used by the router and controls the routing protocols that run on the router. Each Control Board works with an adjacent

Routing Engine to provide control and monitoring functions for the router. These include determining Routing Engine mastership, controlling power, reset and

SONET clocking for the other router components, monitoring and controlling fan speed, and monitoring system status using I

C controllers.

36 !

Chapter 9: T320 Internet Router Overview

T320 Router Major Hardware Components

Table 11 lists the T320 router major components and characteristics.

Table 11: T320 Router Major Hardware Components

Component Quantity Function Redundant

Field-

Replaceable

Hot-pluggable Connector Interface Panel

(CIP)

Control Board 1–2

Cooling system

Craft interface

FPC

PIC

Provides ports for external management and alarm relay devices

—

Monitors and controls router components Yes

2 front fan trays,

1 rear fan tray

Cools router components

1–8

1–2 per

FPC

Yes

Displays status and provides an interface for controlling router functions

—

Connect PICs to other router components, contains Packet Forwarding Engines

—

Provides an interface to various network media

—

Power supply (DC only) 2

Routing Engine 1–2

1–2

Distributes needed voltages to router components

Provides routing functions and routing tables

Yes

Provides Stratum 3 SONET/SDH clocking Yes SONET Clock Generator

(SCG)

SIB 3 Provides switch fabric 2 active,

1 standby

Hot-pluggable hot-removable, hot insertable

Hot-removable.

hot-insertable

Hot-removable, hot-insertable

Hot-pluggable

Hot-removable, hot-insertable

Offline

Button

—

Yes

—

Yes

—

Yes

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

T320 Router Major Hardware Components !

JUNOS Internet Software Network Operations Guide: Hardware

Monitoring T320 Router Components

See the following chapters for information about monitoring and troubleshooting the T320 router components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring Redundant Routing Engines” on page 491

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the Host Subsystem” on page 289

“Host Redundancy Overview” on page 463

“Monitoring the Control Board” on page 301

“Monitoring Redundant Control Boards” on page 559

“Monitoring the SCGs” on page 315

“Monitoring Redundant SCGs” on page 551

“Monitoring the SIBs” on page 325

“Monitoring Redundant SIBs” on page 543

“Monitoring the CIP” on page 381

38 !

Monitoring T320 Router Components

Chapter 10 T640 Internet Routing Node Overview

The T640 Internet routing node provides 40G capable platform, delivering 640

Gigabits per second (Gbps) of capacity and up to 770 million packets per second

(Mpps) of throughput and supports 32 10-Gbps (OC192c/STM64 and 10-Gigabit

Ethernet) ports, as well as OC48c/STM16. Gigabit Ethernet, SONET/SDH, and other high-speed interfaces for large core networks and network applications, such as those supported by Internet service providers (ISPs). It provides a cost-effective migration path to an Multiprotocol Label Switching (MPLS) infrastructure. The T640 routing node supports the JUNOS software which provides router configuration and monitoring. (See Figure 10 on page 40.)

JUNOS Internet Software Network Operations Guide: Hardware

40 !

Figure 10: T640 Routing Node

T640 front

Craft interface

Fan tray

FPCs

(with PICs installed)

CIP

ESD point

Air filter

Fan tray

Air intake

Rack-mounting ears

T640 rear

Air exhaust

SCG0

CB0

Routing

Engines

CB1

SIB0

SIB1

SIB2

SIB3

SIB4

Air filter

Power supplies

SCG1

RE0

RE1

Fan tray

ESD point

Grounding points

In a standalone configuration, the T640 routing node’s maximum aggregate throughput is 320 Gbps, full duplex.

The T640 routing node supports two types of Flexible PIC Concentrators (FPCs):

FPC2—Rated at 10 Gbps full duplex; supports PICs that are also used in the

M160 router.

FPC3—Rated at 40 Gbps full duplex; supports higher-speed PICs.

The T640 routing node can operate with any combination of FPC2s and FPC3s installed. Each FPC contains one or two Packet Forwarding Engines. The Packet

Forwarding Engine consists of Layer 2/Layer 3 Packet Processing application-specific integrated circuits (ASICs), Switch Interface ASICs, T-series

Internet Processor ASICs, and a memory subsystem (MMB) which includes the

Queuing and Memory Interface ASICs. The Packet Forwarding Engine receives incoming packets from the PICs installed on the FPC and forwards them through the switch planes to the appropriate destination port. Each FPC contains data memory, which is managed by the Queuing and Memory Interface ASICs. Each

FPC3 has two Packet Forwarding Engines, and each FPC2 has one Packet

Forwarding Engine.

PEM0

PEM1

Chapter 10: T640 Internet Routing Node Overview

Physical Interface Cards (PICs) provide the physical connection to various network media types, receiving incoming packets from the network and transmitting outgoing packets to the network. PICs for the T640 routing node currently support the following network media types: Gigabit Ethernet, SONET/SDH OC12c/STM4,

OC48c/STM16, OC192c/STM64, and Tunnel Services. You can install up to four PICs into the slots in each FPC. For more information on PICs used in the routing node, see the T640 Internet Routing Node PIC Guide .

The Switch Interface Boards (SIBs) provide the switching function to the destination

FPC. The SIBs create the switch fabric for the routing node, providing up to a total of

640 million Mpps of forwarding. Five SIBs are installed in the routing node.

The host subsystem provides the routing and system management functions of the routing node. The host subsystem consists of the Routing Engine and the Control

Board. The Routing Engine maintains the routing tables used by the routing node and controls the routing protocols that run on the routing node.

Each Control Board works with an adjacent Routing Engine to provide control and monitoring functions for the routing node. These include determining Routing

Engine mastership; controlling power, reset, and SONET clocking for the other routing node components; monitoring and controlling fan speed; and monitoring system status using I

C controllers.

ASICs are a definitive part of the router design; these ASICs enable the router to achieve data rates that match current fiber-optic capacity.

T640 Routing Node Major Hardware Components

Table 12 lists the major T640 routing node components and characteristics.

Table 12: T640 Routing Node Major Hardware Components

Component Quantity Function Redundant

Field-

Replaceable

Hot-pluggable Connector Interface Panel

(CIP)

Control Board

Cooling system

Craft interface

1–2

2 front fan trays,

1 rear fan tray

Provides ports for external management and alarm relay devices

—

Monitors and controls router components Yes

Cools router components Yes

FPC

PIC 1–4 per

FPC

Power supply (DC only) 2

Routing Engine

1–8

1–2

Displays status and provides an interface for controlling router functions

—

Connect PICs to other router components, contains Packet Forwarding Engines

—

— Provides an interface to various network media

Distributes needed voltages to router components

Provides routing functions and routing tables

Yes

Hot-pluggable hot-removable, hot insertable

Hot-removable.

hot-insertable

Hot-removable, hot-insertable

Offline

Button

—

Yes

—

Yes

—

Yes

T640 Routing Node Major Hardware Components !

JUNOS Internet Software Network Operations Guide: Hardware

Component

SONET Clock Generator

(SCG)

SIB

Quantity Function

1 - 2

Redundant

Provides Stratum 3 SONET/SDH clockings Yes

Field-

Replaceable

Hot-pluggable

5 Provides switch fabric 4 active,

1 standby

Hot-removable, hot-insertable

Offline

Button

Yes

Field-replaceable units (FRUs) are router components that can be replaced at the customer site. Replacing FRUs requires minimal router downtime. There are three types of FRUs:

Hot-removable and hot-insertable—You can remove and replace the component without powering down the router or interrupting the routing functions.

Hot-pluggable—You can remove the component without powering down the router, but routing functions are interrupted until the replacement is installed.

Requires router shutdown—You must power down the router before removing the component.

Monitoring T640 Routing Node Components

See the following chapters for information about monitoring and troubleshooting the T640 routing node components:

“Monitoring the Router Chassis” on page 107

“Monitoring the Routing Engine” on page 125

“Monitoring Redundant Routing Engines” on page 491

“Monitoring FPCs” on page 163

“Monitoring PICs” on page 183

“Monitoring the Craft Interface” on page 197

“Monitoring Power Supplies” on page 217

“Monitoring Redundant Power Supplies” on page 507

“Monitoring the Cooling System” on page 251

“Monitoring Redundant Cooling System Components” on page 523

“Maintaining the Cable Management System, Cables, and Connectors” on page 275

“Monitoring the Host Subsystem” on page 289

“Host Redundancy Overview” on page 463

42 !

Monitoring T640 Routing Node Components

Chapter 10: T640 Internet Routing Node Overview

“Monitoring the Control Board” on page 301

“Monitoring Redundant Control Boards” on page 559

“Monitoring the SCGs” on page 315

“Monitoring Redundant SCGs” on page 551

“Monitoring the SIBs” on page 325

“Monitoring Redundant SIBs” on page 543

“Monitoring the CIP” on page 381

Monitoring T640 Routing Node Components !

JUNOS Internet Software Network Operations Guide: Hardware

44 !

Monitoring T640 Routing Node Components

Part 2 Understanding Methodology and Tools for Monitoring Router Components

Understanding the Method and Tools for Monitoring Router Components on page 47

Understanding Methodology and Tools for Monitoring Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

46 !

Understanding Methodology and Tools for Monitoring Router Components

Chapter 11 Understanding the Method and Tools for

Monitoring Router Components

This chapter describes the method and tools you use to monitor and isolate problems on router hardware components. It includes the following information:

Basic Router Component Monitoring Method on page 47

Basic Router Component Monitoring Tools on page 49

Using the Basic Monitoring Method on page 55

Basic Router Component Monitoring Method

Figure 11 shows the basic method you use to monitor router hardware components.

Figure 11: Basic Method for Monitoring Router Components

Check component status

No?

Ok?

Yes?

Done

Gather alarm information

Verify problem

Fix problem

No?

Contact

JTAC

Return component

You should routinely monitor the status of all Juniper Networks routers running on the network.

Basic Router Component Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

The Simple Network Management Protocol (SNMP) network manager software running on a network management system (NMS) in the network operations center

(NOC) discovers, polls, and exchanges network management information with the

JUNOS software SNMP agent running on Juniper Networks routers. The SNMP network manager software collects information about router connectivity, operation, and events.

The SNMP agent responds to requests for information and controls access to its

Management Information Bases (MIBs). The MIBs define all objects that can be managed on the router via SNMP. The JUNOS software chassis MIB provides environmental monitoring information on the router and its components. MIB objects represent each component and the status of the components.

A trap is generated and reported to the SNMP manager software when a significant event occurs on the router, such as an error or failure. When a trap occurs, you can log in to that router to get specific operational status information about the problem; for more information, see “Check the Router Component Status” on page 29 and “Gather Component Alarm Information” on page 33. Verify the problem and fix it if possible; for more information, see “Verify the Component

Problem” on page 34 and “Fix the Problem” on page 35. If you cannot verify or fix the problem, contact the Juniper Networks Technical Assistance Center (JTAC) for more advanced analysis and troubleshooting, and return the component once failure is verified; for more information, see “Contact JTAC” on page 35 and “Return the Failed Component” on page 36.

48 !

Basic Router Component Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Basic Router Component Monitoring Tools

Table 13 lists and describes the purposes of the basic tools you use to monitor router hardware.

Table 13: Basic Tools for Monitoring Router Components

Router Component Monitor

Tool

JUNOS SNMP Agent, MIBs, and traps

JUNOS software

Purpose

The JUNOS SNMP agent runs on Juniper Networks routers, exchanging network management information with SNMP manager software running on an NMS or host. The SNMP manager collects information about network connectivity, activity, and events by polling the router. The agent responds to requests for information and actions from the manager.

The SNMP agent also controls access to the agent’s MIBs.

The JUNOS software chassis MIB represents each component and the status of the components.

The agent sends a trap to the SNMP manager software when an event occurs on the router. A trap reports significant events occurring on a network device; for example, most often errors or failures.

The primary means of accessing and controlling the JUNOS software is the command-line interface (CLI).

For M5, M10, M20, and M40 routers, the router provides three ports on the craft interface for connecting external management devices to the Routing Engine and hence to the

JUNOS software.

For M40e, M160, M320, and T320 routers, and the T640 routing node, the management ports are located on the

Connector Interface Panel (CIP).

For M7i and M10i routers, the management ports are located on the Routing Engine.

The management ports include the following:

Ethernet—Used to connect the Routing Engine to a management LAN (or any other device that plugs into an

Ethernet connection) for out-of-band management of the router. The Ethernet port can be 10 or 100 Mbps and uses an autosensing RJ-45 connector. The Ethernet management port has two LEDs, which indicate the type of connection in use. A yellow LED lights when a 10-Mbps connection is active, and a green LED lights when a 100-Mbps connection is active.

Console—Used to connect a system console to the Routing

Engine with an RS-232 serial cable.

Auxiliary—Used to connect a laptop computer or modem to the Routing Engine with an RS-232 cable.

Basic Router Component Monitoring Tools !

JUNOS Internet Software Network Operations Guide: Hardware

Router Component Monitor

Tool Purpose

JUNOS software CLI commands The JUNOS software CLI has two modes: operational and configuration.

Note: You only need to type cli if you log in to the router as root. Otherwise, the CLI should be already in operational mode.

In operational mode, you monitor and troubleshoot the software, network connectivity, and router by entering CLI commands. To enter operational mode, log in to the router and type cli at the command prompt.

In configuration mode, you configure the JUNOS software that controls the router. To enter configuration mode: a. Log in to the router.

b. Start the CLI by typing cli at the command prompt.

c. Type edit at the command prompt.

For more information about JUNOS CLI commands, see

“Monitoring the CIP” on page 381.

50 !

Basic Router Component Monitoring Tools

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Router Component Monitor

Tool

Router craft interface

Purpose

The craft interface provides status and troubleshooting information at a glance and lets you perform many system control functions. The craft interface provides the following information:

M5 and M10 routers: Alarm LEDs and lamp test button,

Routing Engine ports, link and activity status lights, and

Physical Interface Card (PIC) online/offline buttons

M7i router: Networking interface Link/Activity LEDs, PIC

On/Off LEDs, and alarm LEDs are located on the FIC

M10i routers: HCM status LEDs, PIC On/Off LEDs, and alarm LEDs are located on the HCM

M20 router: Alarm relay contacts, LEDs, and cutoff button,

Routing Engine interface ports and status indicators,

Routing Engine LEDs and offline buttons, Flexible PIC

Concentrator (FPC) LEDs and offline button

M40 router: Alarm relay contacts, LEDs, cutoff button, FPC

LEDs and offline button, LCD display and navigation buttons, and Routing Engine LEDs and interface ports

M40e router: Alarm LEDs and alarm cutoff/lamp test button, LCD display and navigation buttons, host module

LEDs, and FPC LEDs and offline button

M160 router: Alarm LEDs and alarm cutoff/lamp test button, LCD display and navigation buttons, host module

LEDs, and FPC LEDs and offline button

M320 router: Routing Engine LEDs, Switch Interface Board

(SIB) LEDs, power supply LEDs, LCD display and navigation buttons, alarm LEDs, and FPC LEDs

T320 router and T640 routing node: Alarm LEDs and lamp test button, LCD display and navigation buttons, host subsystem LEDs, SIB LED, FPC LEDs, and FPC online/offline buttons

The M40e, M160, and T320 routers and the T640 routing node have a CIP that contains the Alarm Relay contacts, management ports, and Link and Activity Status lights.

To display craft interface information, use the following CLI command: show chassis craft-interface

Basic Router Component Monitoring Tools !

JUNOS Internet Software Network Operations Guide: Hardware

Router Component Monitor

Tool

Router component LEDs messages system log file chassisd system log file

Purpose

Router components have faceplates with LEDs that display the component status:

M5 and M10 routers: PICs and power supplies

M7i router: Compact Forwarding Engine Board ( CFEB),

PICs, Fixed Interface Cards (FICs) (Fast Ethernet and Gigabit

Ethernet), and power supplies

M10i router: CFEB, High-Availability Chassis Manager

(HCM), and power supplies

M20 router: System and Switch Boards (SSBs) and power supplies

M40 router: System Control Boards (SCBs) and power supplies

M40e router: Switching and Forwarding Modules (SFMs),

Packet Forwarding Engine Clock Generators (PCGs),

Miscellaneous Control Subsystem (MCS), and power supplies

M160 router: SFMs, PCGs, MCS, and power supplies

M320 router: SIBs, Control Boards, and power supplies

T320 router and T640 routing node: SIBs, Control Boards,

SONET Clock Generators (SCGs), and power supplies

To display some router component LED status, use the following CLI command: show chassis craft-interface

The messages system log file records the messages generated by component operational events, including error messages generated by component failures. To view the messages log file, use the following CLI command: show log messages

To monitor the messages log file in real time, use the following CLI command: monitor start messages

To stop monitoring the messages log file, use the following CLI command: monitor stop messages

The chassis daemon ( chassisd ) log file keeps track of the state of each chassis component. To view the chassisd log file, use the following CLI command: show log chassisd

To monitor the chassisd log file in real time, use the following

CLI command: monitor start chassisd

To stop monitoring the chassisd log file, use the following CLI command: monitor stop chassisd

52 !

Basic Router Component Monitoring Tools

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Router Component Monitor

Tool

Swap test

JTAC

Purpose

Remove the failed component. Replace it with one that you know works. Check the component status. If the replacement component works, it confirms that the original one failed.

For technical support, open a support case using the Case

Manager link at http://www.juniper.net/support/ or call

1-888-314-JTAC (within the United States) or 1-408-745-9500

(outside the United States). JTAC can do more extensive testing to determine the root of the problem.

Common Operational Mode CLI Commands To Monitor Router Components

NOTE: If the Forwarding Engine Board (FEB) on M5 and M10 routers, CFEB on

M10i routers, SSB on M20 routers, SCB on M40 routers, SFM on M40e and M160 routers, or SIB on M320 routers, T320 routers and the T640 routing node is not running and if you log in to the backup Routing Engine, no information about chassis components is available through the CLI.

Action To use the CLI to monitor routers, follow these steps:

At the command prompt, type cli to start the JUNOS software and enter operational mode.

NOTE: You only need to type cli if you log in to the router as root. Otherwise, the

CLI should already be in operational mode.

Use one of the operational mode CLI commands listed in Table 14.

Table 14: Operational Mode CLI Commands for Router Monitoring

Command show version show chassis firmware show chassis hardware show chassis environment

Description

Displays the router hostname, model number, and version of JUNOS software running on the router.

Displays firmware and operating system version for router components.

Displays an inventory of the hardware components installed in the router, including the component name, version, part number, serial number, and a brief description.

Displays environmental information about the router chassis, including the temperature and status.

Basic Router Component Monitoring Tools !

JUNOS Internet Software Network Operations Guide: Hardware

Command show chassis environment component-name show chassis craft-interface show chassis alarms show chassis component-name show log messages

Description

Displays more detailed operational status information about the following components:

M5, M10, M7i, M10i, M20 routers: Routing Engine

M40e and M160 routers: FPC, FPM, MCS, PCG, Power

Entry Modules (PEM), Routing Engine, and SFM

M320 router: Control Board, FPC, FPM, PEM, Routing

Engine, and SIB

T320 router and T640 routing node: Control Board,

FPC, FPM, PEM, Routing Engine, SCG, and SIB

Displays operational status information about the router, including the alarm status and LED status of major components.

Displays the current router component alarms that have been generated, including the date, time, severity level, and description.

Displays more detailed operational status information about the following components:

M7i router: CFEB, FPC, PIC, and Routing Engine

M10i router: CFEB, Ethernet switch, FPC, PIC, and

Routing Engine

M20 router: FPC, PIC, Routing Engine, and SSB

M40e/M160 router: Ethernet switch, FPCs, PICs,

Routing Engine, and SFMs

M320 router: Ethernet switch, FPCs, SIBs, PICs, and

Routing Engine

T320 router and T640 routing node: Ethernet switch,

FPCs, PICs, Routing Engine, SIBs, and switch processor mezzanine board (SPMB)

The command displays the total CPU DRAM and SRAM being used by the SFM processor. The command output displays the time that the SFM became active and how long the SFM has been up and running. A small uptime means that the component came online a short time ago and could indicate a possible FPC error condition.

Displays the contents of the messages system log file that records messages generated by component operational events, including error messages generated by component failures.

To monitor the messages file in real time, use the monitor start messages CLI command. This command displays the new entries in the file until you stop monitoring by using the monitor stop messages CLI command.

54 !

Basic Router Component Monitoring Tools

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Command show log chassisd request support information

Description

Displays the contents of the chassis daemon ( chassisd ) log file that keeps track of the state of each chassis component

To monitor the chassisd file in real time, use the monitor start chassisd CLI command. This command displays the new entries in the file until you stop monitoring by using the monitor stop chassisd CLI command.

Use this command when you contact JTAC about your component problem. This command is the equivalent of using the following CLI commands (see “Contact JTAC” on page 35):

show system uptime

show version detail

show system core-dumps

show chassis hardware

show system processes extensive

show pfe statistics error

show chassis routing-engine

show chassis environment

show chassis firmware

show chassis fpc detail

show system boot-messages

show system storage

show system virtual-memory

show system buffer

show system queues

show system statistics

show configuration | except SECRET-DATA

show interfaces extensive (for each configured interface)

show chassis hardware extensive

Using the Basic Monitoring Method

Steps To Take To monitor router components, follow these steps:

Check the Router Component Status on page 56

Gather Component Alarm Information on page 60

Verify the Component Problem on page 84

Fix the Problem on page 84

Contact JTAC on page 84

Return the Failed Component on page 86

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Step 1: Check the Router Component Status

Steps To Take To check the router component status, follow these steps:

Check the Router Craft Interface on page 56

Check the Component LEDs on page 57

Display Detailed Component Environmental Information on page 59

Display Detailed Component Operational Information on page 60

Check the Router Craft Interface

Action To check the craft interface information for router status, do one of the following:

Use the following CLI command: user@host> show chassis craft-interface

The command output displays the router alarm indicator status, the LCD display information (router name, router uptime, and status message that rotates at 2-second intervals), and the major component LED status. Table 15 describes the CLI command output for each router type. For more detailed information about the craft interface, see “Monitoring the Craft Interface” on page 197.

Table 15: show chassis craft-interface CLI Command Output for Router Types

Router CLI Command Output

M5/M10

M7i/M10i

Red alarm, Yellow alarm, Routing Engine OK, Routing Engine Fail, FPCs, and LCD screen. Note : Even though there is no LCD screen on the M5/M10 routers, there is still output from this command for the LCD.

Red alarm, Yellow alarm, Routing Engine OK, Routing Engine Fail, FPCs, and LCD screen. Note : Even though there is no LCD screen on the M7i/M10i routers, there is still output from this command for the LCD.

M20

M40

Red alarm, Yellow alarm, Routing Engine OK, Routing Engine Fail, FPCs, and LCD screen.

M40e/M160 FPM Display contents, Front Panel System LEDs (Routing Engine OK, Fail,

Master), Front Panel Alarm Indicators (Red LED, Yellow LED, Major relay, Minor relay), Front Panel FPC LEDs, MCS LEDs, PCG LEDs, and SFM LEDs.

M320 FPM Display contents, Front Panel System LEDs (Routing Engine OK, Fail,

Master), Front Panel Alarm Indicators (Red LED, Yellow LED, Major relay, Minor relay) Front Panel FPC LEDs, Control Board LEDs, SIB LEDs, and power supply

(PS) LEDs.

T320/T640 FPM Display contents, Front Panel System LEDs (Routing Engine OK, Fail,

Master), Front Panel Alarm Indicators (Red LED, Yellow LED, Major relay, Minor relay), Front Panel FPC LEDs, Control Board LEDs, SCG LEDs, and SIB LEDs.

56 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Physically look at the router craft interface. Table 16 shows the component characteristics of each router craft interface.

Table 16: Router Craft Interface Component Characteristics

Component

Alarm LEDs X

Alarm cutoff/Lamp Test button

(AC)/LT)

Alarm relay contacts

M5/

M10

M7i/

M10i M20

X X

M40

M40e M160 M320

T320

T640

Link and activity status lights X

LCD display and navigation buttons

Routing Engine ports X

X X

(in CIP)

X X

(in CIP)

Routing Engine LEDs

Host module LEDs

Host subsystem LEDs

PIC online and offline buttons X

FPC LEDs

FPC offline buttons

SIB LEDs

Power supply LEDs

Check the Component LEDs

Action To check the component LED status, do one of the following:

Use the following CLI command: user@host> show chassis craft-interface

The command output displays the LED status for the following components:

M7i/M10i/M20 router: Routing Engine and FPC

M40e/M160 router: Routing Engine, FPC, MCS, PCG, and SFM

M320 router: Routing Engine, FPC, Control Board, SIB, and power supply

(PS)

T320 router and T640 routing node: Routing Engine, FPC, Control Board,

SCG, and SIB

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Physically look at the craft interface. You see the following component LEDs:

M5/M10, M20, and M40 routers: Routing Engine

M40e/M160 routers: host module

T320 router and T640 routing node: host subsystem, FPCs, PICs, and SIBs

Look at the LEDs on the component faceplate. Table 17 describes where the

LEDs are located on the router.

Table 17: Component LED Location on the Router

Component

Routing Engine

FPC

PIC

Power supply

Host module

SFM

MCS

PCG

SCB

SSB

Control Board

LED Location on the Router

(M5/M10, M40e, and M160 routers) Remove the component cover.

(M7i/M10i routers) On the Routing Engine faceplate at the front of the router.

(M20 router) On the rear Routing Engine panel.

(M20, M40, M40e, M160, and M320 routers) On the craft interface.

The M40e and M160 router Routing Engine is paired with an MCS and is monitored by the host module LEDs on the craft interface.

The M320 router, T320 router, and the T640 routing node Routing

Engine is paired with a Control Board and is monitored by the host subsystem LEDs on the craft interface

Remove the cover for the Routing Engine on the M40e, M160, and

T320 routers and the T640 routing node.

Note : You cannot see the Routing Engine LED on the M40 router.

(M20, M40, M40e, M160, and M320 routers) On the FPC faceplate at the front of the router.

(M320 router) On the craft interface

(M5 and M10 routers) On the craft interface.

(M7i router) On the PIC faceplate at the front of the router.

(M10i router) On the FIC faceplate at the front of the router and on the

PIC faceplate at front of the router.

(All other routers) On the PIC faceplate at the front of the router.

On the power supply faceplate at the bottom rear of the router.

(M320 router) On the craft interface.

(M40e and M160 routers) On the craft interface. Remove the component cover.

(M40e and M160 routers) On the SFM faceplate at the rear of the router. Remove the component cover.

(M40e and M160 routers) On the MCS faceplate at the rear of the router. Remove the component cover.

(M40e and M160 routers) On the PCG faceplate at the rear of the router. Remove the component cover.

(M40 router) On the SCB faceplate at the front of the router, vertical in the middle of the FPC card cage.

(M20 router) On the SSB faceplate at the top front of the router.

(T320 router and T640 routing node) On the Control Board faceplate at the upper rear of the chassis.

58 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Component

SCG

SIB

CFEB

FIC

HCM

LED Location on the Router

(T320 router and T640 routing node) On the SCG faceplate at the upper rear of the chassis.

(M320, T320 router and T640 routing node) On the SIB faceplate at the center rear of the chassis.

(M320 router) On the craft interface.

(M7i/M10i routers) On the DFEB faceplate at the rear of the router.

(M7i router) On the FIC faceplate at front of the router.

(M10i router) On the HCM faceplate at front of the router.

Display Detailed Component Environmental Information

(For M7i, M10i, M40e, M160, M320, and T320 routers and T640 routing node) You can display detailed environmental status information about certain router components.

Action To display detailed environmental status information about a component, use the following CLI command: user@host> show chassis environment component-name

The command output displays the temperature of the air passing by the component, in degrees Centigrade and Fahrenheit. It also displays whether the fans and/or blowers are at normal or high speed.

Table 18 lists the operational mode CLI commands for each router component for which you can display more detailed information.

Table 18: Component Detailed Environmental Status CLI Commands

Component

FEB

FPC

FPM or craft interface

MCS

PCG

PEM or power supply

Routing Engine

SFM

Control Board

SIB

SCG

Operational Mode CLI Command show chassis environment feb show chassis environment fpc show chassis environment fpm show chassis environment mcs show chassis environment pcg show chassis environment pem show chassis environment routing-engine show chassis environment sfm show chassis environment cb show chassis environment sib show chassis environment scg

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Display Detailed Component Operational Information

You can display detailed operational information about certain router components.

This feature is available on all routing platforms except the M5/M10, M20, and M40 routing platforms.

Action To display detailed operational information about a component, use the following

CLI command: user@host> show chassis component-name

The command output displays the temperature of the air passing by the component, in degrees Centigrade and Fahrenheit. It displays the total percentage of CPU, interrupt, heap space, and buffer space being used by the component processor, including the total DRAM available to the component processor. The command output displays the time when the component started running and how long the component has been running. A short uptime can indicate a problem with the component.

Table 19 lists the components for which you can display more detailed operational status information.

Table 19: Component Detailed Operational Status CLI Commands

Component Operational Mode CLI Command

CFEB

Ethernet switch

FPC

Routing Engine

FEB

SCB show chassis cfeb show chassis ethernet-switch show chassis fpc show chassis routing-engine show chassis feb show chassis scb

SFM

SSB

SPMB

SIB show chassis sfm show chassis ssb show chassis spmb show chassis spmb sibs

Control Board (Ethernet switch) show chassis ethernet-switch

Step 2: Gather Component Alarm Information

Steps To Take To gather component alarm information, follow these steps:

Display the Current Router Alarms on page 33

Display Error Messages in the Messages Log File on page 33

Display Error Messages in the Chassis Daemon Log File on page 34

60 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Display the Current Router Alarms

Action To display the current router component alarms, use the following CLI command: user@host> show chassis alarms

The command output displays the number of alarms currently active, the time when the alarm began, the severity level, and an alarm description. Note the date and time of an alarm so that you can correlate it with error messages in the messages system log file.

Various conditions related to the chassis components trigger yellow and red alarms.

You cannot configure these conditions. Table 20 through Table 27 list the alarms that the chassis components can generate.

Table 20 lists the alarms that the chassis components can generate on an M5 or

M10 router.

Table 20: M5 or M10 Router Chassis Component Alarm Conditions

Chassis

Component

Alternative media

Craft interface

Fan trays

FEB

FPC

Hot swapping

Alarm Condition Remedy

Alarm

Severity

The router boots from alternate boot device: the hard disk. Typically, the router boots from the flash drive . If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Yellow

The craft interface failed.

Replace the failed craft interface.

Red

Install the missing fan tray.

Yellow One fan tray was removed from the chassis.

Two or more fan trays were removed from the chassis.

Install the missing fan trays. Red

One fan in the chassis is not spinning or is spinning below required speed.

Replace the failed fan tray.

Red

Red The Control Board failed.

If this occurs, the board attempts to reboot.

Replace the failed FEB.

An FPC failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front

(generally, an FPC) is broken.

------------------------------------------- Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component

Routing Engine

Power supplies

Temperature

Alarm Condition Remedy

Alarm

Severity

Error in reading or writing compact flash.

Reformat the compact flash and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk.

Compact flash is missing in boot list.

Hard disk is missing in boot list.

Install a bootable image on the compact flash. If this fails, replace failed Routing

Engine.

Yellow

Replace the failed Routing

Engine.

Replace the failed Routing

Engine.

A power supply was removed from the chassis.

Install the missing power supply.

Red

Yellow

A power supply failed.

The chassis temperature exceeded 55 degrees, the fans were turned on to full speed, and one or more fans failed.

Replace the failed power supply.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees C and a fan has failed. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The temperature sensor failed.

Red

Yellow

Red

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Red

62 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Table 22 lists the alarms that the chassis components can generate on M7i and

M10i routing platforms.

Table 21: M7i or M10i Router Chassis Component Alarm Conditions

Chassis

Component

Alternative media

CFEB

Fan trays

Hot swapping

Power supplies

Alarm Condition Remedy

Alarm

Severity

The router has a optional flash disk and boots from an alternate boot device. If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Yellow

Replace the failed CFEB.

Red For an M7i router, the CFEB failed. If this occurs, the board attempts to reboot.

For an M10i router, both

Control Boards were removed or have failed.

Too many hard errors in

CFEB memory.

Replace the failed or missing CFEB.

Replace the failed CFEB.

Red

Too many soft errors in CFEB memory.

Replace the failed CFEB.

Red

A CFEB microcode download failed.

Replace the failed CFEB.

A fan has failed.

For an M7i router, a fan tray was removed from the chassis.

Red

Replace the failed fan tray.

Red

Install the missing fan tray.

Red

For an M10i router, both fan trays are absent from the chassis.

For an M10i router, only one power supply is operating.

Install the missing fan tray.

Insert or replace the secondary power supply.

Red

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s midplane from the front is broken.

------------------------------------------- Red

Yellow A power supply was removed.

A power supply failed.

Insert missing power supply.

Replace the failed power supply.

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component

Routing Engine

Temperature

Alarm Condition Remedy

Alarm

Severity

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed

Routing Engine.

Yellow

Error in reading or writing compact flash.

Reformat the compact flash and install bootable image.

If this fails, replace the failed Routing Engine.

Yellow

System booted from hard disk. This alarm only applies, if you have an optional flash drive.

Install a bootable image on the compact flash. If this fails, replace the failed

Routing Engine.

Yellow

Compact flash is missing in boot list.

Replace the failed Routing

Engine.

Red

Hard disk is missing in boot list.

Replace the failed Routing

Engine.

Red

Routing Engine failed to boot.

The chassis temperature exceeded 55 degrees C, the fans turned on to full speed, and one or more fans failed.

Replace the failed Routing

Engine.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The temperature sensor failed.

Red

Yellow

Red

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Red

64 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Table 22 lists the alarms that the chassis components can generate on an M20 router.

Table 22: M20 Router Chassis Component Alarm Conditions

Chassis

Component

Alternative media

Craft interface

Fan trays

FPC

Hot swapping

Alarm Condition Remedy

Alarm

Severity

The router boots from alternate boot device: the hard disk.

Typically, the router boots from the flash drive . If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Yellow

The craft interface failed.

Replace the failed craft interface.

Red

One fan tray was removed from the chassis.

Install the missing fan tray.

Yellow

Install the missing fan trays. Red Two or more fan trays were removed from the chassis.

One fan in the chassis is not spinning or is spinning below required speed.

Replace the fan tray.

Red

An FPC failed. If this occurs, the

FPC attempts to reboot. If the

SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

------------------------------------------- Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component

Routing Engine

Power supplies

SSB

Alarm Condition Remedy

Alarm

Severity

Error in reading or writing hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed

Routing Engine.

Yellow

Error in reading or writing compact flash.

Reformat the compact flash and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing

Engine. If this fails, replace the failed Routing Engine.

Yellow

System booted from the hard disk.

Install a bootable image on the compact flash. If this fails, replace the failed

Routing Engine.

Yellow

Compact flash is missing in the boot list.

Hard disk is missing in the boot list.

Replace the failed Routing

Engine.

Routing Engine failed to boot.

Replace the failed Routing

Engine.

A power supply was removed from the chassis.

A power supply failed.

Replace the failed Routing

Engine.

Insert power supply into empty slot.

The Control Board failed.

If this occurs, the board attempts to reboot.

Replace the failed power supply.

Replace the failed Control

Board.

Red

Yellow

Red

66 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Chassis

Component Alarm Condition Remedy

Alarm

Severity temperature !

exceeded 55 degrees, the fans turned on to full speed, and one or more fans have failed

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 75 degrees C. If this condition persists for more than

4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Yellow

Red

The temperature sensor failed.

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Table 23 lists the alarms that the chassis components can generate on an M40 router.

Table 23: M40 Router Chassis Component Alarm Conditions

Chassis

Component

Air filter

Alternative media

Craft interface

Fan trays

FPC

Hot swapping

Alarm Condition Remedy

Alarm

Severity

Change the air filter.

The router boots from an alternate boot device: the hard disk. Typically, the router boots from the flash drive . If you configure your router to boot from the hard disk, ignore this alarm condition.

The craft interface failed.

Change the air filter.

--------------------

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Yellow

Replace the failed craft interface.

Red

Install the missing fan tray.

Yellow One fan tray was removed from the chassis.

Two or more fan trays were removed from the chassis.

Install the missing fan trays. Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

An FPC microcode download has failed.

Replace the failed FPC.

An FPC failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Yellow

Red

Too many hard errors in FPC memory.

Replace the failed FPC.

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front

(generally, an FPC) is broken.

------------------------------------------- Red

68 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Chassis

Component

Power supplies

Routing Engine

SCB

Alarm Condition Remedy

Alarm

Severity

A power supply was removed from the chassis.

Insert a power supply into an empty slot.

A power supply temperature sensor failed.

A power supply fan failed.

Replace the failed power supply or power entry module.

Replace the failed power supply fan.

A power supply has high temperature.

Replace the failed power supply or power entry module.

A 5V power supply has failed. Replace the failed power supply or power entry module.

A 3.3V power supply failed.

Replace the failed power supply or power entry module.

A 2.5V power supply failed.

Replace the failed power supply or power entry module.

A power supply input failed.

Check the power supply input connection.

A power supply has failed.

Replace the failed power supply or power entry module.

Yellow

Red

Error in reading or writing hard disk.

Error in reading or writing compact flash.

Reformat the hard disk and install a bootable image. If this fails, replace the failed

Routing Engine.

Yellow

Reformat the compact flash and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Yellow System booted from default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on the default master Routing

Engine. If this fails, replace the failed Routing Engine.

System booted from hard disk.

Install a bootable image on the compact flash. If this fails, replace the failed

Routing Engine.

Yellow

Red Compact flash missing in boot list.

Hard disk missing in boot list.

Routing Engine failed to boot.

Replace the failed Routing

Engine.

Replace the failed Routing

Engine.

Replace the failed Routing

Engine.

The SCB failed. If this occurs, the board attempts to reboot.

Replace the failed SCB.

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component Alarm Condition Remedy

Alarm

Severity

Yellow exceeded 55 degrees C, the fans turned on to full speed, and one or more fans failed.

The chassis temperature exceeded 75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees, and the fans turned on to full speed.

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The temperature sensor failed.

Yellow

Red

For technical support, open a support case using the

Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the

United States) or

1-408-745-9500 (outside the United States).

Red

70 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Table 24 lists the alarms that the chassis components can generate on an M40e or

M160 router.

Table 24: M40e or M160 Router Chassis Component Alarm Conditions

Chassis

Component

Air filter

Alternative media

CIP

Craft interface

Fan trays

FPC

Hot swapping

Alarm Condition Remedy

Alarm

Severity

Change the air filter.

The router boots from an alternate boot device: the hard disk. Typically, the router boots from the flash drive . If you configure your router to boot from the hard disk, ignore this alarm condition.

A CIP is missing.

The craft interface failed.

Change the air filter.

------------------------

For technical support, open a support case using the Case

Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC

(within the United

States) or

1-408-745-9500

(outside the United

States).

Yellow

Red Insert a CIP into an empty slot.

Replace the failed craft interface.

Red

Install the missing fan tray.

Yellow One fan tray was removed from the chassis.

Two or more fan trays were removed from the chassis.

Install the missing fan trays.

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

Yellow An FPC has an out-of-range or invalid temperature reading.

An FPC microcode download failed.

An FPC failed. If this occurs, the

FPC attempts to reboot. If the

MCS sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed

FPC.

Replace the failed

FPC.

Replace the failed

FPC.

Red

Too many hard errors in FPC memory.

Too many soft errors in FPC memory.

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front (generally, an FPC) is broken.

Replace the failed

FPC.

Replace the failed

FPC.

Red

---------------------------------- Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component

MCS

PCG

Routing Engine

Power supplies

Alarm Condition

An MCS has an out-of-range or invalid temperature reading.

An MCS was removed.

An MCS has failed.

A backup PCG is offline.

A PCG has an out-of-range or invalid temperature reading.

A PCG was removed.

A PCG failed to come online.

Error in reading or writing hard disk.

Error in reading or writing compact flash.

System booted from the default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

System booted from hard disk.

Compact flash is missing in the boot list.

Hard disk is missing in the boot list.

Routing Engine failed to boot.

A power supply was removed from the chassis.

A power supply failed.

Remedy

Alarm

Severity

Replace the failed

MCS.

Yellow

Reinstall MCS0.

Replace the failed

MCS.

Set the backup PCG online.

Replace the failed

PCG.

Insert a PCG into empty slot.

Replace the failed

PCG.

Yellow

Red

Yellow

Red

Reformat the hard disk and install a bootable image. If this fails, replace the failed Routing Engine.

Yellow

Reformat the compact flash and install a bootable image. If this fails, replace the failed

Routing Engine.

Yellow

Install a bootable image on the default master Routing

Engine. If this fails, replace the failed

Routing Engine.

Yellow

Install a bootable image on the compact flash. If this fails, replace the failed Routing Engine.

Yellow

Red Replace the failed

Routing Engine.

Replace the failed

Routing Engine.

Red

Replace the failed

Routing Engine.

Red

Insert a power supply into the empty slot.

Yellow

Replace the failed power supply.

Red

72 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Chassis

Component

SFM

Temperature

Alarm Condition Remedy

Alarm

Severity

An SFM has an out of range or invalid temperature reading on

SPP.

Replace the failed

SFM.

Yellow

An SFM has an out of range or invalid temperature reading on

SPR.

An SFM is offline.

An SFM has failed.

An SFM has been removed from the chassis.

Replace the failed

SFM.

Set the SFM online.

Replace the failed

SFM.

Insert the SFM into an empty slot.

Yellow

Red

All SFMs are offline or missing from the chassis.

The chassis temperature exceeded 55 degrees, the fans turned on to full speed, and one or more fans failed.

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

Insert SFMs into an empty slots or set all

SFMs online.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

The chassis temperature exceeded 75 degrees C. If this condition persists for more than

4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The temperature sensor failed.

Red

Yellow

Red

For technical support, open a support case using the Case

Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC

(within the United

States) or

1-408-745-9500

(outside the United

States).

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Table 25 lists the alarms that the chassis components can generate on an M320 router.

Table 25: M320 Router Chassis Component Alarm Conditions

Chassis

Component

Air filters

Alternative media

Control Board

CIP

Craft interface

Fan trays

FPC

Alarm Condition

Change the air filter.

Remedy

Change the air filter.

Alarm

Severity

------------------------

The router boots from an alternate boot device: the hard disk. Typically, the router boots from the flash drive . If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the United States) or

1-408-745-9500 (outside the United States).

Yellow

Yellow A Control Board was removed. Insert a Control Board into the empty slot.

A Control Board temperature sensor alarm failed.

A Control Board failed.

Replace the failed

Control Board.

Replace the failed

Control Board.

Yellow

Red

A CIP is missing.

The craft interface failed.

One fan tray was removed from the chassis.

Two or more fan trays were removed from the chassis.

Insert a CIP into an empty slot.

Replace the failed craft interface.

Install the missing fan tray.

Install the missing fan trays.

Red

Yellow

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

An FPC has an out of range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

An FPC failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Replace the failed FPC.

Red

Too many hard errors in FPC memory.

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Replace the failed FPC.

Red

74 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Chassis

Component

Hot swapping

Power supplies

Routing Engine

SIB

Alarm Condition Remedy

Alarm

Severity

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front

(generally, an FPC) is broken.

-------------------------------------- Red

A power supply was removed from the chassis.

A power supply failed.

Error in reading or writing hard disk.

Error in reading or writing compact flash.

System booted from the default backup Routing

Engine. If you manually switched mastership, ignore this alarm condition.

System booted from hard disk.

Compact flash is missing in boot list.

Hard disk is missing in boot list.

Insert a power supply into the empty slot.

Yellow

Replace the failed power supply.

Red

Reformat the hard disk and install a bootable image. If this fails, replace the failed

Routing Engine.

Yellow

Reformat compact flash and install bootable image. If this fails, replace failed Routing

Engine.

Yellow

Install a bootable image on default master

Routing Engine. If this fails, replace the failed

Routing Engine.

Yellow

Install a bootable image on compact flash. If this fails, replace the failed

Routing Engine.

Yellow

Red Replace the failed

Routing Engine.

Replace the failed

Routing Engine.

Red

Red Routing Engine failed to boot.

Replace the failed

Routing Engine.

A spare SIB is missing.

Insert a spare SIB into an empty slot.

An SIB failed.

Replace the failed SIB.

A spare SIB failed.

An SIB has an out of range or invalid temperature reading.

An SIB is missing.

Replace the failed SIB.

An SIB has failed.

Insert a SIB into an empty slot.

Replace the failed SIB.

Yellow

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component

Temperature

Alarm Condition Remedy

Alarm

Severity

The chassis temperature has exceeded 55 degrees C, the fans have been turned on to full speed, and one or more fans have failed.

The chassis temperature has exceeded 65 degrees C and the fans have been turned on to full speed.

The chassis temperature exceeded 65 degrees C and a fan has failed. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Chassis temperature exceeded

75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The temperature sensor has failed.

Yellow

Red

For technical support, open a support case using the Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the United States) or

1-408-745-9500 (outside the United States).

Red

76 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Table 26 lists the alarms that the chassis components can generate on an T320 router.

Table 26: T320 Router Chassis Component Alarm Conditions

Chassis

Component

Air filters

Alternative media

Control Board

CIP

Craft interface

Fan Trays

FPC

Alarm Condition

Change the air filter.

Remedy

Change the air filters.

Alarm

Severity

------------------------

The router boots from alternate boot device: the hard disk. Typically, the router boots from the flash drive . If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the United States) or

1-408-745-9500 (outside the United States).

Yellow

Yellow A Control Board was removed. Insert a Control Board into an empty slot.

A Control Board temperature sensor alarm failed.

A Control Board failed.

Replace the failed

Control Board.

Replace the failed

Control Board.

Yellow

Red

A CIP is missing.

The craft interface failed.

One fan tray has been removed from the chassis.

Two or more fan trays have been removed from the chassis.

One fan in the chassis is not spinning or spinning below require speed.

Insert a CIP into an empty slot.

Replace the failed craft interface.

Install the missing fan tray.

Install the missing fan trays.

Replace the fan tray.

Red

Yellow

Red

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC has failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an

FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Replace the failed FPC.

Red Too many hard errors in FPC memory.

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component

Hot swapping

Power supplies

Routing Engine

SIB

Alarm Condition Remedy

Alarm

Severity

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front

(generally, an FPC) is broken.

----------------------------------Red

A power supply was removed from the chassis.

A power supply failed.

Error in reading or writing hard disk.

Error in reading or writing compact flash.

Insert a power supply into an empty slot.

Yellow

Replace the failed power supply.

Red

Reformat hard disk and install a bootable image.

If this fails, replace the failed Routing Engine.

Yellow

Reformat the compact flash and install bootable image. If this fails, replace failed

Routing Engine.

Yellow

System booted from default backup Routing Engine. If you manually switched mastership, ignore this alarm condition.

Install a bootable image on default master

Routing Engine. If this fails, replace the failed

Routing Engine.

System booted from hard disk.

Install a bootable image on the compact flash. If this fails, replace the failed Routing Engine.

Yellow

Compact flash missing in boot list.

Replace the failed

Routing Engine.

Red

Hard disk missing in boot list.

Replace the failed

Routing Engine.

A SIB has an out-of-range or invalid temperature reading.

An SIB is missing.

Replace the failed SIB.

Red

Routing Engine failed to boot.

Replace the failed

Routing Engine.

A spare SIB is missing.

Insert the spare SIB into an empty slot.

Red

Yellow

An SIB has failed.

A spare SIB has failed.

Replace the failed SIB.

Yellow

Red

An SIB has failed.

Insert an SIB into an empty slot.

Replace the failed SIB.

Red

78 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Chassis

Component

Temperature

Alarm Condition Remedy

Alarm

Severity

The chassis temperature exceeded 55 degrees, the fans turned on to full speed, and one or more fans failed.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

The chassis temperature exceeded 65 degrees C and the fans turned on to full speed.

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Chassis temperature exceeded

75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Yellow

Red

The temperature sensor failed. For technical support, open a support case using the Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the United States) or

1-408-745-9500 (outside the United States).

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Table 27 lists the alarms that the chassis components can generate on a T640 routing node.

Table 27: T640 Routing Node Chassis Component Alarm Conditions

Chassis

Component

Air filter

Alternative media

Control Board

CIP

Craft interface

Fan trays

FPC

Alarm Condition

Change the air filter.

Remedy

Change the air filter.

Alarm

Severity

------------------------

The router boots from alternate boot device, the hard disk. Typically, the router boots from the flash drive . If you configure your router to boot from the hard disk, ignore this alarm condition.

For technical support, open a support case using the Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the United States) or

1-408-745-9500 (outside the United States).

Yellow

Yellow A Control Board was removed. Insert a Control Board into an empty slot.

A Control Board temperature sensor alarm has failed.

A Control Board failed.

Replace the failed

Control Board.

Replace the failed

Control Board.

Yellow

Red

A CIP is missing.

The craft interface failed.

One fan tray was removed from the chassis.

Two or more fan trays were removed from the chassis.

Insert a CIP into an empty slot.

Replace the failed craft interface.

Install the missing fan tray.

Install the missing fan trays.

Red

Yellow

Red

One fan in the chassis is not spinning or is spinning below the required speed.

Replace the fan tray.

Red

An FPC has an out-of-range or invalid temperature reading.

Replace the failed FPC.

Yellow

An FPC microcode download has failed.

Replace the failed FPC.

Red

An FPC has failed. If this occurs, the FPC attempts to reboot. If the SCB sees that an

FPC is rebooting too often, it shuts down the FPC.

Replace the failed FPC.

Red

Replace the failed FPC.

Red Too many hard errors in FPC memory.

Too many soft errors in FPC memory.

Replace the failed FPC.

Red

80 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Chassis

Component

Hot swapping

Routing Engine

Power supplies

SCG

Alarm Condition Remedy

Alarm

Severity

Too many hot-swap interrupts are occurring. This message generally indicates that a hardware component that plugs into the router’s backplane from the front

(generally, an FPC) is broken.

----------------------------------Red

Error in reading or writing hard disk.

Error in reading or writing compact flash.

System booted from the default backup Routing

Engine. If you manually switched mastership, ignore this alarm condition.

System booted from the hard disk.

Reformat the hard disk and install a bootable image. If this fails, replace the failed

Routing Engine.

Reformat the compact flash and install a bootable image. If this fails, replace the failed

Routing Engine.

Yellow

Install a bootable image on the default master

Routing Engine. If this fails, replace the failed

Routing Engine.

Yellow

Install a bootable image on the compact flash. If this fails, replace the failed Routing Engine.

Yellow

Compact flash is missing in boot list.

Hard disk is missing in boot list.

Replace the failed

Routing Engine.

Replace the failed

Routing Engine.

Routing Engine failed to boot.

Replace the failed

Routing Engine.

A power supply was removed from the chassis.

Insert a power supply into an empty slot.

Red

Yellow

A power supply has failed.

A backup SCG is offline.

Replace the failed power supply.

Red

Set the backup SCG online.

Yellow

An SCG has an out-of-range or invalid temperature reading.

Replace the failed SCG.

Yellow

An SCG was removed.

Insert an SCG into an empty slot.

Yellow

All SCGs are offline or missing. Insert SCGs into empty slots or set all SCGs online.

An SCG failed.

Red

Replace the failed SCG.

Red

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Chassis

Component

SIB

SPMB

Temperature

Alarm Condition Remedy

Alarm

Severity

A spare SIB is missing.

Insert a spare SIB into an empty slot.

Yellow

An SIB failed.

A spare SIB failed.

A SIB has an out-of-range or invalid temperature reading.

An SIB is missing.

Replace the failed SIB.

Yellow

Insert an SIB into empty slot.

Red

An SIB failed.

Replace the failed SIB.

Red

A local SPMB is offline.

Reset the Control Board.

If this fails, replace the

Control Board.

Red

The chassis temperature exceeded 55 degrees, the fans turned on to full speed, and one or more fans have failed.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Yellow

The chassis temperature exceeded 65 degrees C and the fans have been turned on to full speed.

The chassis temperature exceeded 65 degrees C and a fan failed. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Chassis temperature exceeded

75 degrees C. If this condition persists for more than 4 minutes, the router shuts down.

Check the room temperature.

Check the air filter and replace it.

Check the air flow.

Check the fan.

Yellow

Red

The temperature sensor failed. For technical support, open a support case using the Case Manager link at http://www.juniper.net

/support/ or call

1-888-314-JTAC (within the United States) or

1-408-745-9500 (outside the United States).

Red

82 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Display Error Messages in the Messages Log File

Action To display router component error messages in the messages system log file, use the following CLI command: user@host> show log messages

The messages system log file records the time the failure or event occurred, the severity level, a code, and a message description. Display the error messages in the messages system log file logged at least 5 minutes before and after the alarm event.

To search for specific information in the log file, use the | match component-name command; for example, use show log messages | match fpc . If there is a space in the component name, enclose the component name in quotation marks; for example,

| match “power supply” .

For more information about system log messages, see the JUNOS System Log

Messages Reference.

Display Error Messages in the Chassis Daemon Log File

Action To display router component errors in the chassis daemon ( chassisd ) system log file, use the following CLI command: user@host> show log chassisd

The chassis daemon ( chassisd ) log file keeps track of the state of each chassis component.

To search for specific information in the log file, use the | match component-name command; for example, show log messages | match fpc . If there is a space in the component name, enclose the component name in quotation marks; for example, | match “power supply” .

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

Step 3: Verify the Component Problem

Test a component only if it is not associated with a previously reported router component failure case and if testing will not compromise the integrity of the router and other components.

Action To verify component failure, follow these steps:

Make sure that the component is well seated in its slot and connected to the router midplane.

CAUTION: Before performing a swap test, always check for bent pins in the midplane and check the component for stuck pins in the connector. Pins stuck in the component connector can damage other good slots during a swap test.

Perform a swap test on the component that has failed or has a problem. Take the component offline if necessary, remove it, and replace it with one that you know works. If the replaced component works, there was a problem with the component you removed.

Step 4: Fix the Problem

Action If the router alarm condition is your responsibility, take action and correct it. For example, replace a dirty air filter, clean a fiber-optic cable, connect the component securely to the midplane, or reset the component. Otherwise, escalate the alarm condition and contact JTAC.

NOTE: Do not straighten component pins. If a component’s pins are bent, return the component with a Return Material Authorization (RMA). Straightening the pins may cause intermittent problems in the future.

Step 5: Contact JTAC

JTAC performs more advanced troubleshooting. If you cannot determine the cause of a problem or need additional assistance, open a support case using the Case

Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the

United States) or 1-408-745-9500 (outside the United States).

Action To provide JTAC with information about the system, use the following CLI command: user@host> request support information

Include the command output in your support request.

Because the output of this command is generally quite long, you can redirect the output to a file by using the following CLI command: user@host> request support information | save filename

84 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

The request support information command is a combination of the following CLI operational mode commands:

show version detail —Display the current time and information about how long the router, router software, and routing protocols have been running.

show version detail —Display version information for the JUNOS software packages and the software for each software process.

show system core-dumps —This is a hidden command used specifically by JTAC for troubleshooting router problems.

show chassis hardware —Display a list of all the components installed in the router chassis. The output includes the component name, version, part number, serial number, and a brief description.

show system processes extensive —Display exhaustive system processes that are running on the router and have controlling terminal information. This option is equivalent to the UNIX top –bSId1 infinity command.

show pfe statistics error —Display statistics about the Packet Forwarding Engine errors.

show chassis routing-engine —Display information about the Routing Engine.

show chassis environment —Display environmental information about the router chassis, including the temperature and information about the fans, power supplies, and Routing Engine.

show chassis firmware —Display the version levels of the firmware running on the SCB, SFM, SSB, FEB, and FPCs.

show chassis fpc detail —Display detailed status information for all FPCs or for a specified FPC.

show system boot messages —Display initial messages generated by the system kernel upon boot. This is the contents of the /var/run/dmesg.boot file.

show system storage —Display statistics about the amount of free disk space in the router’s file systems. Values are displayed in 1024-byte (1-KB) blocks. This command is equivalent to the UNIX df –k command.

show system virtual-memory —Display the usage of JUNOS kernel memory, listed first by size of allocation and then by type of usage.

show system buffer —Display information about the buffer pool that the Routing

Engine uses for local traffic, which is the routing and management traffic that is exchanged between the Routing Engine and the Packet Forwarding Engine within the router, as well as the routing and management traffic from IP (that is, from OSPF, BGP, SNMP, pings, and so on).

show system statistics —Display system statistics for all protocols.

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

show configuration | except SECRET-DATA —Display the configuration that currently is running on the router, which is the last committed configuration. If you have modified the configuration since you last committed it, the configuration information displayed by the show configuration command will be different from that displayed with the show command from the [edit] hierarchy level in JUNOS software CLI configuration mode.

show interfaces extensive —Display static status information about router interfaces.

show chassis hardware extensive —Display extensive information about hardware installed in the router chassis.

Step 6: Return the Failed Component

Action To return a failed component, follow these steps:

Determine the part number and serial number of the component. To list the numbers for all components installed in the chassis, use the following CLI command: user@host> show chassis hardware

If the component does not appear in the hardware inventory listing, check the failed component for the attached serial number ID label.

NOTE: The cooling system components (fans and impellers) do not have serial numbers. Therefore, you will not see a serial number listed in the hardware inventory or a serial number ID label on the component.

Obtain a Return Materials Authorization (RMA) number from JTAC. Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the

United States).

Provide the following information in your e-mail message or during the telephone call:

Part number, description, and serial number of the component

Your name, organization name, telephone number, fax number, and e-mail address

Shipping address for the replacement component, including a contact name, phone number, and e-mail address

Description of the failure, including log messages

The support representative will validate your request and issue an RMA number for the return of the component.

86 !

Using the Basic Monitoring Method

Chapter 11: Understanding the Method and Tools for Monitoring Router Components

Pack the router or component for shipment, as described in the appropriate router hardware guide. Label the package with the corresponding RMA number.

Using the Basic Monitoring Method !

JUNOS Internet Software Network Operations Guide: Hardware

88 !

Using the Basic Monitoring Method

Part 3 Monitoring Key and Common Router

Components

Monitoring Key Router Components on page 91

Monitoring the Router Chassis on page 107

Monitoring the Routing Engine on page 125

Monitoring FPCs on page 163

Monitoring PICs on page 183

Monitoring the Craft Interface on page 197

Monitoring Power Supplies on page 217

Monitoring the Cooling System on page 251

Maintaining the Cable Management System, Cables, and Connectors on page 275

Monitoring Key and Common Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

90 !

Monitoring Key and Common Router Components

Chapter 12 Monitoring Key Router Components

You monitor the key router components—the Routing Engine and the Packet

Forwarding Engine—to ensure that the router is handling general routing operations and is forwarding packets properly. This chapter provides an overview of the these components and includes the following information:

Understanding Key Router Components on page 92

Packet Forwarding Engine on page 92

Routing Engine on page 104

For information about what components comprise the Packet Forwarding Engine on each routing platform, see Table 29 on page 93.

For information about monitoring the Routing Engine, see:

Monitoring the Routing Engine on page 125

Monitoring Redundant Routing Engines on page 491

JUNOS Internet Software Network Operations Guide: Hardware

Understanding Key Router Components

Purpose Inspect the Routing Engine and the Packet Forwarding Engine to ensure that the router is handling general routing operations and is forwarding packets properly.

What Are the Key

Router Components

The router consists of two major architectural components:

Packet Forwarding Engine—This high-performance, application-specific integrated circuit (ASIC)-based component provides Layer 2 and Layer 3 packet switching, route lookups, and packet forwarding.

Routing Engine—Provides Layer 3 routing services and network management.

The Packet Forwarding Engine and the Routing Engine perform their primary tasks independently, although they constantly communicate through a 100-Mbps internal link. This arrangement provides streamlined forwarding and routing control and the capability to run Internet-scale backbone networks at high speeds. Figure 12 illustrates the relationship between the Packet Forwarding Engine and the Routing

Engine.

Figure 12: Router Architecture

Routing Engine

100-Mbps link

Packets in

Packet Forwarding

Engine

Packets out

Packet Forwarding Engine

The Packet Forwarding Engine provides Layer 2 and Layer 3 packet switching, route lookups, packet forwarding, and route lookup functions. Table 28 lists the Packet

Forwarding Engine forwarding rate and aggregate throughput for each routing platform.

Table 28: Packet Forwarding Engine Forwarding Rate and Aggregate Throughput Characteristics Per Routing

Platform

Specifications

Packet forwarding rate in million packets per second (Mpps)

Aggregate throughput in gigabits per second (Gbps)

M5/

M10 M7i M10i M20 M40 M40e M160 M320 T320 T640

40 16 16 40 40 40 160 385 385 770

6.4

8.4

12.8 25.6

40 51.2 160 320 320 640

92 !

Understanding Key Router Components

Chapter 12: Monitoring Key Router Components

For M-series routers, the Packet Forwarding Engine is implemented in ASICs that are located on the System Control Board (SCB): a Forwarding Engine Board (FEB)

(M5/M10 router), System and Switch Board (SSB) (M20 router), SCB (M40 router), or

Switching and Forwarding Module (SFM) (M40e and M160 routers). It uses a centralized route lookup engine and shared memory. For T-series routers, the Packet

Forwarding Engine is implemented in ASICs that are physically located on the

Flexible PIC Concentrator (FPCs) and Physical Interface Card (PICs).

Table 29 lists the Packet Forwarding Engine components for each routing platform.

Table 29: Router Packet Forwarding Engine Components Per Routing Platform

Component

Midplane

PIC

FPC

FIC

CFEB

FEB

SSB

SCB

SFM

Layer 2/Layer 3 Packet Processing ASIC

Queuing and Memory Interface ASICs

T-series Internet Processor

Switch Interface ASICs

Media-specific ASICs on the PICs

M5/

M10 M7i M10i M20 M40 M40e M160 M320 T320 T640

Built-in

X X

X X X X X X X

Data Flow Through the Router Packet Forwarding Engine

This section describes the sequence in which data flows through each router Packet

Forwarding Engine.

Data Flow Through the M5 and M10 Router Packet Forwarding Engine on page 94

Data Flow Through the M7i Router Packet Forwarding Engine on page 95

Data Flow Through the M10i Router Packet Forwarding Engine on page 96

Data Flow Through the M20 Router Packet Forwarding Engine on page 97

Data Flow Through the M40 Router Packet Forwarding Engine on page 98

Data Flow Through the M40e Router Packet Forwarding Engine on page 99

Data Flow Through the M160 Router Packet Forwarding Engine on page 100

Understanding Key Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

Data Flow Through the M320 Router and T640 Routing Node Packet

Forwarding Engine on page 101

Data Flow Through the T320 Router and T640 Routing Node Packet Forwarding

Engine on page 103

Data Flow Through the M5 and M10 Router Packet Forwarding Engine

Data flows through the M5 and M10 router Packet Forwarding Engine in the sequence shown in Figure 13:

Figure 13: M5 and M10 Router Packet Forwarding Engine Components and Data Flow

Packet in

Packet out

PIC

Controller

Midplane

PIC

Controller

I/O

Manager

FEB

Distributed

Buffer

Manager

Internet

Processor

Distributed

Buffer

Manager

Routing

Engine

= ASIC

Packets arrive at an incoming PIC interface.

The PIC passes the packets through the midplane to the FEB, where the I/O

Manager ASIC breaks them into 64-byte cells.

The Distributed Buffer Manager ASIC on the FEB distributes the data cells throughout memory banks on the FEB.

The Internet Processor II ASIC on the FEB performs route lookups and makes forwarding decisions.

The Internet Processor II ASIC notifies a second Distributed Buffer Manager

ASIC on the FEB, which forwards the notification to the outgoing interface.

The I/O Manager ASIC on the FEB reassembles data cells in shared memory into data packets as they are ready for transmission and passes them to the outgoing PIC through the midplane.

The outgoing PIC transmits the data packets.

94 !

Understanding Key Router Components

Chapter 12: Monitoring Key Router Components

Data Flow Through the M7i Router Packet Forwarding Engine

Data flows through the M7i router Packet Forwarding Engine in the following sequence shown in Figure 14. Use of ASICs promotes efficient movement of data packets through the system.

Figure 14: M7i Router Packet Forwarding Engine Components and Data Flow

Networking

Interface

Packet in

Controller

ASIC

Midplane CFEB Services

Interface

Controller

ASIC

Networking

Interface

Packet out

Controller

ASIC

Memory

Buffer

Routing

Engine

Integrated

ASIC

Packets arrive at an incoming networking interface.

The networking interface passes the packets to the CFEB, where the integrated

ASIC processes the packet headers, divides the packets into 64-byte data cells, and distributes the data cells throughout the memory buffer.

The integrated ASIC on the CFEB performs a route lookup for each packet and decides how to forward it.

If services are configured for the packet, the integrated ASIC reassembles the packet and passes it to the services interface.

The services interface passes the packet to the CFEB, where the integrated

ASIC processes the packet, divides the packet into 64-byte cells, and distributes the data cells throughout the memory buffer.

The integrated ASIC performs a second route lookup for each packet and decides how to forward it.

The integrated ASIC notifies the outbound networking interface.

The integrated ASIC reassembles data cells stored in shared memory into data packets as they are ready for transmission and passes them to the outbound networking interface.

The outbound networking interface transmits the data packets.

Understanding Key Router Components !

JUNOS Internet Software Network Operations Guide: Hardware

Data Flow Through the M10i Router Packet Forwarding Engine

Data flows through the M10i routers Packet Forwarding Engine in the sequence shown in Figure 15. Use of ASICs promotes efficient movement of data packets through the system.

Figure 15: M10i Router Packet Forwarding Engine Components and Data Flow

Networking

Interface

Midplane CFEB