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Sprint Basics
Voicemail
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This new feature periodically goes out to your voicemail, and gathers the caller information from the current voicemails. It then creates a list with the caller name and number, along with the length of time and priority level of the voicemail message.
Setting up Visual Voicemail
To set up voicemail, see Set Up Voicemail .
Reviewing Visual Voicemail
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1. Touch
Apps
>
Voicemail
2. Touch a message to review it.
Note: Touch Menu > Lock to prevent the message from accidentally being deleted.
Featured available while reviewing messages include:
●
Timeline:
Provides a visual timeline for the current message. Touch and drag the bar to move to different points in the message.
Touch
Pause
to pause the playback. Touch
Play
to resume.
●
Call:
Call the person who left the voicemail message.
●
Reply:
Reply to the message. You can then reply to the sender or forward the message to anyone with an email account or phone number. This allows you to send a voicemail message to several recipients at the same time. You can tag the reply message for both
Urgency and Privacy.
Touch
Send
to deliver the new message.
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●
Speaker Off/On:
Turn the speakerphone on or off during playback. If the speakerphone feature was enabled within the Voicemail settings menu, the speakerphone will always be automatically enabled during voicemail playback.
●
Delete:
Delete the current voicemail message.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message, you can easily listen to other messages without returning to the main voicemail screen.
►
After listening to a voicemail, flick the screen left or right to move to the previous or next message. (It will begin playing automatically.)
You can navigate through voicemail messages as frequently as you like. You can even move to the next or previous message before you are finished listening to the current one.
Configuring Visual Voicemail
To access the voicemail options:
1. Touch
Apps
>
Voicemail.
2. Touch Menu and select from the following:
Compose
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Play all new
to listen to all new messages.
Undelivered
to list all undelivered voicemail messages.
Delete
to delete selected messages from your current list of available voicemail messages.
Search
to search through voicemail messages for keywords.
Settings
to configure your voicemail application settings.
To access a voicemail messages options:
1. Touch
Apps
>
Voicemail
.
2. Touch a voicemail message, touch Menu , and select from the following:
Lock/Unlock
to prevent deletion of the selected voicemail message.
Text message
to create and deliver a new text message to the sender’s phone number.
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Reply
to reply to the voicemail. You can reply to the sender or forward it to anyone with an email account or phone number. This allows you to send this voicemail message to several recipients at the same time.
Forward
to forward the voicemail to another recipient.
Add to contacts
to add the sender’s phone number to People.
Configuring Visual Voicemail Settings
The visual voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. Touch
Apps
>
Voicemail
.
2. Touch Menu >
Settings
and select from the following:
Touch
Notifications
to determine how you are notified of new voicemails. Choose from:
Notifications
,
Select ringtone
, and
Vibrate
.
Touch
Pictures
to replace the default Visual Voicemail icon with a specific People entry’s image. This image is pulled from the entry’s People details.
Touch
Speakerphone
to automatically activate the speakerphone when you review your Visual Voicemail.
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Touch
Personalize voicemail
to adjust your voicemail greeting.
Touch
Display name
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Touch
Check for update
to search for an upgrade to your visual message software.
Touch
About Voicemail
to view information about the Visual Voicemail application, such as the version.
Automatically Enable the Speakerphone
Every time you access a message from your Visual Voicemail list, you can configure your phone to automatically turn on the speakerphone so you can clearly hear the message.
1. Touch
Apps
>
Voicemail
.
2. Touch Menu >
Settings
>
Speakerphone
to activate the feature. You will see a light blue check mark on the right.
►
To deactivate the speakerphone, touch
Speakerphone
again. The checkmark will disappear.
Changing your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system, This direct access saves you from having to navigate within the voicemail menu.
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1. Touch
Apps
>
Voicemail
.
2. Touch Menu >
Settings
>
Personalize voicemail
.
3. Touch
OK
to connect to the Sprint voicemail system. Follow the prompts to change your current greeting.
Edit the From Name vial the Voicemail Menu
1. Touch
Apps
>
Voicemail
.
2. Touch Menu >
Settings
>
Display name
.
3. Touch the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages
4. Touch
OK
to save your information.
Traditional Voicemail
Set Up Your Voicemail
To set up voicemail, see Set Up Voicemail .
Voicemail Notification
When you have a new voicemail, shows at the top of your screen.
Retrieve Your Voicemail Messages
When you have a new voicemail,
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. touch
Phone
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If you need to change your voicemail number, in the home screen, touch Menu >
Settings
>
Call settings
>
Voicemail settings
.
Accounts
Setting Up Accounts
►
To add other messaging accounts, touch
Apps
>
Settings
>
Accounts & sync
>
Add account
.
Corporate Sync is for Exchange server work email accounts. Enter details from your
IT administrator.
Tip: You might need to enter your domain name with your user name (like domain/username).
Email is for most personal email accounts. For account details, contact the account provider.
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Gmail™ and Google™
You will need a Google account to access several phone features such as Gmail, Google
Maps™, Google Talk™, and Google Play Store™ apps. Before you can use Google apps, you need to enter your account information. These apps sync between your phone and your online
Google account.
Create a Google Account
If you do not already have a Google account, you can create one online or using your phone.
Create a Google Account Online
1. On your computer, launch a browser and go to google.com
.
2. Click
Sign in
>
Create an account now
and follow the instructions to create your free account.
3. Check your email for a message from Google confirming your account. Respond to the email to activate your account.
Create a Google Account Using Your Phone
1. Touch
Apps
>
Settings
>
Accounts
>
Add account
.
2. Touch
>
Next
>
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3. Enter your information, and then touch
Next
.
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5. Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it, and then touch
Create
.
6. Follow the prompts to read and accept the Google terms of service.
7. After your phone connects with Google servers, select the items you want to sync with your phone, and then touch
Sync Now
.
8. Touch
Finish setup
, and your phone will sync with the Google servers.
Sign In To Your Google Account
1. Touch
Apps
>
Settings
>
Accounts
>
Add account
.
2. Touch
>
Next
>
Sign in
.
3. Enter your Google password, and then touch
Sign in
.
4. After your phone connects with Google servers, select the items you want to sync with your phone, and then touch
Sync Now
.
5. Touch
Finish setup
and your phone will synchronize the selected items.
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Access Gmail
►
Touch
Apps
>
Gmail
.
To view more email messages
: If the inbox is full, swipe your finger up the screen to view more messages and conversations.
Read a new email message
: Touch the unread message or the conversation with an unread message (just-arrived items display in bold).
Select messages and conversations
: Touch the box before the email or conversation.
View the Inbox of your other Gmail account
: Touch Menu >
Settings
>
Accounts
and then touch the account that you want.
Refresh the inbox
: Touch Menu >
Refresh
.
Send a Gmail Message
1. Touch
Apps
>
Gmail
.
2. Touch .
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field. If you are sending the email message to several recipients, separate the email addresses with a comma. As you
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Touch a match to enter that address directly.
4. Enter the email subject, and then compose your email.
5. After composing your message, touch .
Read and Reply to Gmail Messages
1. Touch
Apps
>
Gmail
.
2. Touch a message.
To
Reply
or
Reply to all
, touch or Menu >
Reply all
, and enter an additional message.
To
Forward
a message, Touch Menu >
Forward
, enter or select recipients, and then enter an additional message.
3. After composing your message, touch .
Use the Email app to send and receive email from your webmail or other accounts, using POP3 or IMAP. You can also access your Corporate Sync email and other features on your phone.
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Add an Email Account (POP or IMAP)
1. Touch
Apps
>
Accounts
>
Add an Account
>
.
2. Enter your existing email account address and password.
3. Select
Automatically configure account
.
—or—
De-select
Automatically configure account
to enter server settings manually.
4. Touch
Next
to enter account settings:
General Settings:
Enter your account name, real name, and email address.
Incoming server:
Enter your POP or IMAP incoming server information.
Outgoing server:
Enter your SMTP server information.
5. Touch
OK
to set up your account.
Add a Corporate Sync Account
1. Touch
Apps
>
Settings
>
Accounts
>
Add account
.
2. Touch
Corporate Sync
.
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3. Enter the Corporate Sync account details and then touch
Next
.
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Finish setup
.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages.
1. Touch
Apps
>
.
2. Touch .
3. Enter an address or select a contact.
4. Enter a subject, and then compose your message.
5. To add an attachment, touch .
6. Touch the
Send
to send the message immediately, or Menu >
Save draft
to send it later.
View and Reply to Email
1. Touch
Apps
>
.
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2. Touch the message you want to view.
3. Touch the Reply/Forward icon and select
Reply
or
Reply all
.
Manage Your Email Inbox
1. Touch
Apps
>
.
2. Touch the message account you want to view.
3. For a single message account, touch to switch to your
Trash
,
Outbox
, or
Sent
, or folders.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can synchronize your email messages manually at any time.
►
While in the account you want to synchronize, Touch .
Delete Email Messages
1. Touch a message or messages that you want to delete.
2. Touch Menu >
Delete
.
Edit Email Account Settings
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You can edit settings for your individual email accounts, such as email address and password,
►
Touch
Apps
>
> .
Delete an Email Account
1. Touch
Apps
>
Settings
>
Accounts
and select the account you want to delete.
2. Touch
Remove account
to delete it from your phone.
Text Messages and MMS
With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Compose Text Messages
Compose and send text messages.
1. Touch
Apps
>
Messages
> .
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2. Enter one or more recipients:
Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
Enter a contact from your list by beginning to type the contact’s name. Touch the name to enter it.
3. Touch the
Compose message
field to begin entering your message.
4. Touch the
Send
icon to send the message.
Send a Multimedia Message (MMS)
1. Touch
Apps
>
Messages
> .
2. Enter one or more recipients:
Enter phone numbers directly in the
To
field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. name to enter it.
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Enter a contact from your list by beginning to type the contact’s name. Touch the
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3. Touch the
Compose message
field to begin entering your message.
4. Touch and select an item to insert.
Tip:
To send and receive large attachments faster, use Wi-Fi. See Wi-Fi Search and
5. Touch the
Send
to send the message.
Save and Resume a Draft Message
Any message that you do not send is automatically saved as a draft unless you delete it.
To resume composing the message:
1. In the
Text Messaging
screen, touch the message that you want to resume editing.
2. When you are finished, touch the
Send
icon.
New Messages Notification
Depending on your notification settings, the phone plays a ringtone, vibrates, or displays an icon in the status bar when you receive a new text or multimedia message. To change the
notification for new text and multimedia messages, see Text and MMS Options for details.
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To open the message, slide the status bar down to open the Notifications panel. Tap the new message to open and read it.
Text and MMS Options
►
Touch
Apps
>
Messages
> Menu >
Settings
for options.
General Settings
•
Message limit
: Choose the maximum number of text messages to store in each conversation thread. (This does not include locked messages.)
•
Display suggestions
: Show suggestions while composing messages.
•
Group message type
: Choose whether group messages will be Group conversations, where everyone can reply to all, or if they will be individual conversations.
•
Send location cards
: Uses MMS messaging when inserting a location.
•
Message signature
: Include a signature at the end of every message.
•
Edit signature
: Edit your message signature.
•
Clear search history
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•
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Notification Settings
•
Notifications
: Set the phone to display message notifications in the status bar.
•
Select ringtone
: Select a ringtone for message notifications.
•
Vibrate
: Set the phone to vibrate when a new text or multimedia message arrives.
Google Talk™
To send and receive instant messages, your phone comes preloaded with Google Talk™.
You can also download an instant messaging app from the Google Play Store™: touch
Apps
>
Play Store
>
Apps
>
Communication
, and then choose an app for your provider.
Once you download the app, you’ll see it in the app menu. See App Menu .
Note: Your IM options will depend on your IM provider. To browse instant messaging apps from your computer, go to android.com/market .
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Roaming
Roaming Icon
Your phone lets you know when you’re off the Nationwide Sprint Network. Anytime you are roaming, the phone shows the roaming icon (
).
Setting Roam Mode
Control your roaming capabilities.
►
Touch
Apps
>
Settings
>
More…
>
Mobile networks
, and then make selections under
CDMA Roaming Settings
Call Guard
Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint
Network: the onscreen roaming icon and Call Guard. Call Guard requires an extra step before you can place or answer a roaming call. (This extra step is not required when you make or receive calls on the Nationwide Sprint Network.)
To turn Call Guard on or off:
1. Touch
Apps
>
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>
Roaming Guards
.
2. Check or uncheck
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Domestic Roaming
and
International Roaming
.
Note: Call Guard is turned on by default on your phone.
Note: Voice dialing is not available when you are roaming with Call Guard enabled.
Note: If the Call Guard feature is set to
On
, you need to take extra steps to make and receive roaming calls.
Data Roam Guard
Depending on service availability and roaming agreements, your phone may be able to access data services while roaming on certain digital systems. You can set your phone to alert you when you are roaming off the Nationwide Sprint Network and try to use data services such as messaging.
Note: Data Roam Guard is turned on by default on your phone.
To set your Data Roam Guard notification:
1. Touch
Apps
>
Settings
>
More…
>
Mobile networks
>
Roaming Guards
.
2. Check or uncheck
Data Guard
under
Domestic Roaming
and
International Roaming
.
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To use data services when Data Roam Guard is active:
►
When a notification appears informing you that data roam charges may apply, touch
Roam
to connect.
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