Telephony Call Forwarding
Call Forwarding
Name
Call forwarding immediately (CFU)
Call forwarding on busy (CFB)
Call forwarding after time (CFNR)
Call Diversion (CD)
Virtual call number
Call forwarding of a hunt group
Call forwarding to external
Call forwarding by a system user
Description
Immediate and unconditional call forwarding
Call is forwarded only if user is busy
Call forwarding is only executed after a definable time interval
Is manually executed upon an incoming call from the user
A virtual call number is always diverted to a destination call number
Users of a hunt group can also configure respective call forwarding
Call forwarding to an external call number or via remote-controlled dialling (Call Through)
Call forwarding via OpenAttendant
(with the Connect to phone number and Connect to voicebox function) or via OpenVoice (with the secretarial function)
13.2.1 Attributes
A call forwarding chain can contain any call forwarding types and call forwarding users. There is no limit to the number of successive call forwarding instances.
If the call forwarding destination is a system telephone, an incoming call is additionally indicated with the display
via...
. The caller list of a system telephone can also determine both the call number of the caller as well as the call number of the user doing the forwarding.
In the case of multiple forwarding, a setting in the user group of the call forwarding destination determines which of the “Via” call numbers is displayed. You can have either the last call forwarding user (default) displayed or the first call for-
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