Telephony Call Forwarding
In addition, you can also configure call forwarding on busy (CFB) for hunt groups.
This call forwarding can be used for an internal or external destination call number. In addition, you can enter a back-up destination for time-dependent hunt groups when they cannot be reached. Using the Forward after time setting, you can instead configure a call number and a specific time interval in the Telephony:
Groups: Hunt Groups menu.
242
20
242
242
Gruppe 20
246
21
276
242
20
Forwarding hunt groups
264
Gruppe 21
319 (1)
326 (2)
360 (3)
242
20
21
319
242
20
21
326
242
20
276
242
20
276
X
277
242
20
21
360
13.2.5 External Call Forwarding
You can also forward calls to external destinations without restriction. However, the call forwarding history cannot be continued with external destinations. When multiple users of a parallel hunt group configure call forwarding to external destinations, a single call to the hunt group can also occupy multiple external lines.
Special rules apply for call numbers which are displayed upon an external call forwarding destination:
■ If the call is originally initiated by an internal user, the external call number of the internal user is transmitted.
■ If the call is originally initiated by an external user, this user's external call number can be transmitted using the“CLIP no screening” feature. If “CLIP no screening” is not available, the external call number of the last forwarding user is transmitted.
170
