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7
Getting help
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Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer service issues:
1. Go to www.dell.com/support/home .
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support: a) Enter your system Service Tag in the Enter your Service Tag field.
b) Click Submit .
The support page that lists the various support categories is displayed.
4. For general support: a) Select your product category.
b) Select your product segment.
c) Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support: a) Click Global Technical Support .
b) The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team.
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by scanning a model specific QR code located on your Dell PowerEdge system using your smartphone. You can also access your system information and how-to videos by scanning the following QR code.
Figure 54. Quick Resource Locator
Getting help 87
Documentation Feedback
If you have feedback for this document, write to [email protected]. Alternatively, you can click on the Feedback link in any of the Dell documentation pages, fill up the form, and click Submit to send your feedback.
88 Getting help
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