Doors. Whirlpool WRF767SDHV, WRF767SDHZ

TROUBLESHOOTING

PROBLEM

The ice dispenser jams while dispensing crushed ice

POSSIBLE CAUSES

Crushed ice is blocking the ice delivery chute.

The glass was not held under the dispenser long enough.

Water is leaking or dripping from the dispenser system

NOTE:

A few drops of water after dispensing is normal.

Water continues to drip from the dispenser beyond the first few drops.

Water is leaking from the back of the refrigerator

Water from the dispenser is warm

SOLUTIONS

Switch from crushed ice to cubed ice to clear the ice dispenser.

Then switch back to crushed ice.

Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

The refrigerator has just been installed.

Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system.

See “Water and Ice Dispensers.”

The water filter was recently installed or replaced.

Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system.

See “Water and Ice Dispensers.”

The water line connections were not fully tightened.

Recently removed the doors and did not fully tighten water line connection

See “Connecting the Water.”

See “Remove and Replace Refrigerator Doors.”

Water from the dispenser is chilled to

50°F (10°C).

This is normal.

The refrigerator has just been installed.

Allow 24 hours after installation for the water supply to cool completely.

A large amount of water was recently dispensed.

Allow 3 hours for the water supply to cool completely.

Water has not been recently dispensed.

The first glass of water may not be cool. Discard the first glass of water dispensed.

The refrigerator is not connected to a cold water pipe.

Make sure the refrigerator is connected to a cold water pipe. See

“Water Supply Requirements.”

Doors

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “door closing and door alignment.”

PROBLEM

The doors will not close completely

POSSIBLE CAUSES

The door is blocked open.

A bin or shelf is in the way.

Recently installed

SOLUTIONS

Move food packages away from door.

Push bin or shelf back into the correct position.

Remove all packaging materials.

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TROUBLESHOOTING

PROBLEM

The doors are difficult to open

The doors appear to be uneven

The refrigerator is unsteady or it rolls forward when opening and closing doors

POSSIBLE CAUSES

The door gaskets are dirty or sticky.

The doors need to be aligned, or the refrigerator needs to be leveled.

The refrigerator brake feet are not snug against the floor.

SOLUTIONS

Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

See “Refrigerator Leveling, Door Closing and Alignment.”

Remove the base grille. Turn both brake feet (one on each side) clockwise, the same amount, until they are snug against the floor. See “Refrigerator Leveling, Door Closing and

Alignment.”

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