Support. HP ProBook 455 G2 Notebook PC, ProBook 445 G1 Notebook PC, ProBook 455 G1 Notebook PC

13 Support

Contacting support

If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html

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Here you can:

● Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

● E-mail support.

● Find support telephone numbers.

● Locate an HP service center.

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Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:

● Service label—Provides important information, including the following:

Component

(1) Product name

(2)

(3)

(4)

(5)

Serial number (s/n)

Part number/Product number (p/n)

Warranty period

Model description

Have this information available when you contact support. The service label is affixed inside the battery bay.

● Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the

Product Key to update or troubleshoot the operating system. The Microsoft Certificate of

Authenticity is affixed inside the battery bay.

● Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the service door.

● Wireless certification label or labels (select models only)—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed inside the battery bay.

Labels 87