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Installing OpenManage Essentials
Related Links
Downloading OpenManage Essentials
Installing OpenManage Essentials
Migrating IT Assistant to OpenManage Essentials
Installation Prerequisites and Minimum Requirements
Installation Prerequisites and Minimum Requirements
For a list of supported platforms, operating systems, and browsers, see the
Dell OpenManage Essentials Support Matrix
at dell.com/OpenManageManuals.
To install OpenManage Essentials, you require local system administrator privileges and the system you are using must meet the criteria mentioned in
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Minimum Recommended Hardware
Minimum Recommended
Hardware
Number of Devices
Type of System
RAM
Processors
Database
Database Location
Hard Drive
Large Deployments
Up to 2000
Physical machines / Virtual machines
8 GB
8 cores total
SQL Standard
Remote [b]
10 GB
Medium Deployments [a]
Up to 500
Physical machines / Virtual machines
6 GB
4 cores total
SQL Express
Local
6 GB
Small Deployments [a]
Up to 100
Physical machines / Virtual machines
4 GB
2 cores total
SQL Express
Local
6 GB
[a] If you are not using SQL Express, limit the maximum memory to 2 GB less than the total system memory and disable
SQL analysis and report services.
[b] Install the remote database on a system that supports an 8 core processor and an 8 GB RAM.
NOTE: If Dell SupportAssist is installed along with OpenManage Essentials, you require 2 GB RAM and 2 cores in addition to the minimum requirements described in the above table. If you are using SQL Server Standard or
Enterprise Editions, the maximum SQL Server memory must be configured within SQL Server to prevent it from using the entire system memory. It is recommended that you use a maximum of 4 GB for a 6 GB RAM.
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Minimum Requirements
Particulars
Operating systems
Network
Web browser
Database
User interface
.NET
Microsoft Visual C++ 2010
Minimum Requirement
• Microsoft Windows Server 2008 SP2 Standard
Edition (x86 and x64)
• Windows Server 2008 SP2 Enterprise Edition (x86 and x64)
• Windows Server 2008 R2 SP1 Standard Edition
• Windows Server 2008 R2 SP1 Enterprise Edition
• Windows Server 2012 Standard Edition
• Windows Server 2012 Datacenter Edition
100 Mbps or higher
• Microsoft Internet Explorer 8, 9, and 10
• Mozilla Firefox 22 and 23
• Google Chrome 27 and 28
Microsoft SQL Server 2008 or later
Microsoft Silverlight version 5.1
4.5
Runtime 10.0
Downloading OpenManage Essentials
To download OpenManage Essentials, go to support.dell.com or the Dell TechCenter website.
Terms and Conditions for Using Relational Database Management
Systems
The relational database management system (RDBMS) used for installing OpenManage Essentials is Microsoft SQL server. SQL server has configuration settings separate from the OpenManage Essentials database. The server has logins (SQL or Windows) that may or may not have access to the OpenManage Essentials database.
When OpenManage Essentials is installed, Internet security is modified by adding registry entries to the ZoneMaps for
HKLM and HKCU. This ensures that Internet Explorer identifies the fully qualified domain name as an intranet site.
A self-signed certificate is created and this certificate is installed in the root Certificate Authorities (CA) and My certificates.
To prevent certificate errors, remote clients must either install OpenManage Essentials certificate in both CA and Root
Certificate Stores or have a custom certificate published to client systems by the domain administrator.
For a typical installation of OpenManage Essentials:
• Use the local instance of SQL Server that has all supported components.
• The RDBMS is altered to support both SQL and Windows authentication.
• An SQL Server login user is generated for OpenManage Essentials’ services. This login is added as a RDBMS
SQL login with the dbcreator role and given the db_owner role over the ITAssist and OMEssentials databases.
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NOTE: The password for the typical install, auto generated SQL Server login account, is controlled by the application and different on every system.
For the highest level of security, it is recommended that you use a domain service account that is specified during custom installation for SQL Server.
At runtime, when the OpenManage Essentials website determines that it has an invalid certificate or certificate binding; the self-signed certificate is regenerated.
Related Links
Minimum Login Roles for Microsoft SQL Server
Database Size, Network Bandwidth, and Scalability
The following table provides information about the changes to the database size in an environment with 2000 devices based on alerts, tasks, and alert actions.
Events
Initial database size
After discovery and inventory of 2000 devices
Database Size
47.5 MB
48.5 MB
After 2000 alerts are generated 53.5 MB
After tasks (status polling, OpenManage Server
Administrator deployment tasks, remote tasks, and system update tasks) against these alerts are executed
54.5 MB
After deleting all the alerts and sending 20000 alerts with all the alert actions configured
97.2 MB
During the daily maintenance, OpenManage Essentials compresses and optimizes the database. OpenManage
Essentials also downloads updates for managed servers. These updates are saved in the local file system (not in the database) where OpenManage Essentials is installed.
The minimal network bandwidth required for OpenManage Essentials to work in a WAN environment is 40 Mbps.
NOTE: For more information, see the
OpenManage Essentials Scalability and Performance
technical white paper at
DellTechCenter.com/OME.
Minimum Login Roles for Microsoft SQL Server
The following table provides information about the minimum permissions for SQL Server based on different installation and upgrade use cases.
Number Use Case
1
2
Installing OpenManage Essentials for the first time and you select the Typical option during the installation process.
Installing OpenManage Essentials for the first time, you select the Custom option during the installation process and an empty OpenManage Essentials database is present (locally or remotely).
Minimum Login Roles for SQL Server sysadmin access on the installed instance.
db_owner access on the OpenManage Essentials database.
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Number Use Case
NOTE: If you select the Custom install option and do not enter any credentials then the installation is considered as a Typical installation and sysadmin rights are required.
Minimum Login Roles for SQL Server
3
4
You are installing OpenManage Essentials for the first time, you select the Custom option during the installation process, and an empty OpenManage
Essentials database is not present.
dbcreator access on the server.
Upgrading OpenManage Essentials from version 1.1 to version 1.2 and an OpenManage Essentials database is present (locally or remotely).
db_owner access on the OpenManage Essentials database.
Installing OpenManage Essentials
1.
Double-click the OpenManage Essentials executable file.
The Dell OpenManage Install screen is displayed. The following options are available:
– Dell OpenManage Essentials — Select this option to install Dell OpenManage Essentials, Troubleshooting
Tool, and Dell OpenManage Essentials MIB Import Utility.
– Dell SupportAssist — Select to install Dell SupportAssist. SupportAssist provides proactive support capabilities for supported Dell server, storage, and networking solutions.
– Dell Repository Manager — Select to install Dell Repository Manager. Using Repository Manager, you can create customized bundles and repositories of Dell Update Packages, software utilities such as update drivers, firmware, BIOS, and other applications.
– Dell License Manager — Select to install the Dell license manager. Dell License Manager is a one-to-many license deployment and reporting tool for managing the Dell iDRAC 7 licenses.
– Documentation — Click to view the online help.
– View Readme — Click to view the readme file. To view the latest readme, go to DellTechCenter.com/OME.
2.
In Dell OpenManage Install, select Dell OpenManage Essentials and click Install.
The Dell OpenManage Essentials Prerequisites window, displays the following requirement types:
– Critical — This error condition prevents the installation of a feature.
– Warning — This warning condition may disable the Typical installation but not an Upgrade of the feature later during installation. Also, later during installation, use the Custom installation setup type to select the feature.
– Information — This informational condition does not affect the Typical selection of a feature.
There are two options for resolving critical dependencies:
– Click Install All Critical Prerequisites to immediately begin installing all critical prerequisites without further interaction. Install All Critical Prerequisites may require a reboot depending on the configuration and the prerequisites installation will resume automatically after restart.
– Install each prerequisite individually by clicking the associated link with the required software.
NOTE: To configure remote database, you do not require an SQL Express installation on the local system. See
database, then install SQL Express by clicking the warning prerequisite link. Selecting Install All Critical
Prerequisites does not install SQL Express.
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NOTE: Installation of OpenManage Essentials on a local database using SQL Server 2008, 2008 R2, or 2012
Express editions is supported only when an OpenManage Essentials-specific instance named
SQLEXPRESSOME is available.
3.
Click Install Essentials.
NOTE: If you are installing OpenManage Essentials for the first time, a dialog box is displayed prompting you to select if you want to install OpenManage Essentials on a local or remote database. If you choose to install
OpenManage Essentials on a local database, SQL Server 2012 Express is installed on the system. If you
steps.
4.
In the install wizard for OpenManage Essentials, click Next.
5.
In the License Agreement page, read the license agreement, select I accept the terms in the license agreement, and then click Next.
6.
In Setup type select either Typical or Custom installation.
If you selected Typical, click Next.
NOTE: If the default ports assigned to OpenManage Essentials services are either blocked or used by another application, a message is displayed prompting you to either unblock the ports or select Custom installation where you can specify another port.
Verify the installation settings in the Ready to Install the Program page and the click Install.
If you selected Custom, in Custom Setup, click Next and follow the instructions in
7.
After the installation is complete, click Finish.
Custom Setup Installation
1.
In Custom Setup, click Change to change the installation location, and then click Next.
2.
In custom settings for port numbers, if required, change default values for Network Monitoring Service port number, Task Manager Service port number, Package Server Port, and Console Launch port and then click Next.
3.
In Database Server, do any of the following and then click Next:
– Local database—If you have many SQL server versions available on the management system and you want to select an SQL server on which you want to set up the OpenManage Essentials database, then select the
SQL server from the Database Server list, the type of authentication, and provide the authentication details.
– Remote database— Complete the prerequisites. For more information, see Setting Up OpenManage
Essentials Database on a Remote SQL Server
. After the prerequisites are complete, click Browse and select the remote system and then provide the authentication details. You can also set up the OpenManage
Essentials database on a remote system by providing the IP address or host name and the database instance name of the remote system in Database Server.
NOTE: If you select the Custom install option and do not enter any credentials, the installation is considered as a typical installation and sysadmin rights are required.
NOTE: If you have multiple database instances running on a selected database server, you can specify the required database instance name to configure the Essentials database with it. For example, using (local)
\MyInstance, you are configuring Essentials database on a local server and MyInstance named database instance.
4.
Verify the installation settings in the Ready to Install the Program page and the click Install.
Considerations When Installing OpenManage Essentials on a
Domain Controller
When installing OpenManage Essentials on a domain controller:
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• You must install Microsoft SQL Server manually.
• If SQL Server is installed locally, the SQL Server service must be configured to run using a domain user account.
NOTE: The SQL Server service will not start if you are using the default NETWORK SERVICE or LOCAL
SYSTEM accounts.
After OpenManage Essentials is installed on a domain controller:
• By default, the Domain Admins group is added as a member of the OmeAdministrators and OmePowerUsers roles.
• Local Windows user groups are not included in the OpenManage Essentials roles. OmeAdministrators,
OmePowerUsers, or OmeUsers privileges can be granted to users or user groups by adding them to the
OpenManage Essentials Windows groups. OmeSiteAdministrators privileges can be granted by
OmeAdministrators through the Device Group Permissions portal.
Setting Up OpenManage Essentials Database on a Remote SQL
Server
You can configure OpenManage Essentials to use an SQL Server present on a remote system. Before setting up the
OpenManage Essentials database on the remote system, check for the following prerequisites:
• Network communication between the OpenManage Essentials system and the remote system is functioning.
• SQL connection works between the OpenManage Essentials system and the remote system for the specific database instance. You can use the Microsoft SQL Server Express 2012 Management Studio tool to verify the connection. On the remote database server, enable TCP/IP protocol and if you are using SQL Authentication, enable mixed mode on the remote SQL Server.
You can retarget the database for the following:
• SQL credentials to the SQL Server fails.
• Windows credentials to the SQL Server fails.
• Login credentials have expired.
• Database is moved.
Installing Repository Manager
1.
In Dell OpenManageInstall, select Dell Repository Manager, and then click Install.
2.
In Dell Repository Manager - InstallShield Wizard, click Next.
3.
In License Agreement, select I accept the terms in the license agreement, and click Next.
4.
In Customer Information, do the following and click Next.
a) Provide user name and organization information.
b) Select either Anyone who uses this computer (all users) to make this application available to everyone or Only for me (Windows User) to retain access.
5.
In Destination Folder, use the default location or click Change to specify another location, and then click Next.
6.
In Setup Type, do any of the following and then click Next.
– Select Complete to install all the Repository Manager features.
– Select Custom to choose program features you want to install.
7.
In Ready to Install the Program, click Install.
8.
After the installation is complete, click Finish.
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Uninstalling OpenManage Essentials
NOTE: Before uninstalling OpenManage Essentials, you must uninstall Dell OpenManage Essentials MIB Import
Utility and Dell SupportAssist (if installed).
1.
Click Start → Control Panel → Programs and Features.
2.
In Uninstall or change a program, select Dell OpenManage Essentials and click Uninstall.
3.
In the message Are you sure you want to uninstall OpenManage Essentials?
, click Yes.
4.
In the message Uninstalling OpenManage Essentials removes the OpenManage
Essentials database. Do you want to retain the database?
, click Yes to retain the database or click No to remove it.
Upgrading to OpenManage Essentials Version 1.2
You can upgrade to OpenManage Essentials version 1.2 from any of the following OpenManage Essentials versions:
1.0.1, 1.1, or 1.1.1.
To upgrade:
1.
Double-click the OpenManage Essentials executable file.
The Dell OpenManage Install screen is displayed. The following options are available:
– Dell OpenManage Essentials — Select this option to install Dell OpenManage Essentials, Troubleshooting
Tool, and Dell OpenManage Essentials MIB Import Utility.
– Dell SupportAssist — Select to install Dell SupportAssist. SupportAssist provides proactive support capabilities for supported Dell server, storage, and networking solutions.
– Dell Repository Manager — Select to install Dell Repository Manager. Using Repository Manager, you can create customized bundles and repositories of Dell Update Packages, software utilities such as update drivers, firmware, BIOS, and other applications.
– Dell License Manager — Select to install the Dell license manager. Dell License Manager is a one-to-many license deployment and reporting tool for managing the Dell iDRAC7 licenses.
– Documentation — Click to view the online help.
– View Readme — Click to view the readme file. To view the latest readme, go to dell.com/
OpenManageManuals.
2.
In Dell OpenManage Install, select Dell OpenManage Essentials and click Install.
The Dell OpenManage Essentials Prerequisites window, displays the following requirement types:
– Critical — This error condition prevents the installation of a feature.
– Warning — This warning condition may disable the Typical installation but not an Upgrade of the feature later during installation.
– Information — This informational condition does not affect the Typical installation of a feature.
NOTE: If OpenManage Essentials version 1.1 is installed on the system on a local database using SQL Server
2008 Express edition, and an OpenManage Essentials-specific named instance SQLEXPRESSOME is not available, the SQL Server prerequisites displays a Critical icon. To proceed with the installation, you must install SQL Server Express 2012 SP1 with the SQLEXPRESSOME instance. Data from the earlier version of SQL
Server is migrated automatically.
3.
Click Install Essentials.
4.
In the install wizard for OpenManage Essentials, click Next.
5.
In the License Agreement page, read the license agreement, select I accept the terms in the license agreement, and then click Next.
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6.
If applicable, provide the Package Server Port and the Task Manager Service Port. If either the package server port or task manager service port is blocked during an upgrade, provide a new port. Click Next.
NOTE: For information about the supported ports and protocols, see
Supported Protocols and Ports on
Managed Nodes and Supported Protocols and Ports on Management Stations .
The message Please backup OMEssentials database before upgrading to the latest version of OpenManage Essentials is displayed.
7.
Click Ok.
8.
Click Install.
9.
After the installation is complete, click Finish.
Setting Up and Configuring VMware ESXi 5
Before setting up and configuring VMware ESXi 5, ensure that you have ESXi 5 build 474610 or later. If you do not have the required build, download the latest build from vmware.com.
1.
Download the latest version (7.3) of Dell OpenManage offline bundle for ESXi from support.dell.com.
2.
If you have enabled SSH, copy the file using WinSCP or a similar application to the /tmp folder on the ESXi 5 host.
3.
Using Putty, change permissions on the Dell OpenManage offline bundle for ESXi file using the command chmod u+x <Dell OpenManage version 7.3 offline bundle for ESXi file name>.zip
.
NOTE: You can also change permissions using WinSCP.
4.
Run the following commands using:
– Putty — esxcli software vib install –d /tmp/<Dell OpenManage version 7.3
VIB for ESXi file name>.zip
– VMware CLI — esxcli –server <IP Address of ESXi 5 Host> software vib install –d /tmp/<Dell OpenManage version 7.3 VIB for ESXi file name>.zip
The message VIBs Installed: Dell_bootbank_OpenManage_7.3-0000 is displayed.
5.
Reboot the host system.
6.
After rebooting, verify if OpenManage is installed by running the following commands using:
– Putty — esxcli software vib list
– VMware CLI — esxcli –server <IP Address of ESXi 5 Host> software vib list
7.
Configure SNMP, for hardware alerts on the ESXi 5 host, to send SNMP traps to OpenManage Essentials. SNMP is not used for discovery. WS-Man is required for discovery and inventory of an ESXi 5 host. To group the VMs with the ESXi host in the OpenManage Essentials device tree after you discover the VM, SNMP must be enabled on the
ESXi host and the VM.
8.
Create a discovery range and configure WS-Man.
For more information on setting up and configuring ESXi 5, see the
How to setup and configure ESXi 5 for use in
OME
whitepaper at DellTechCenter.com.
Migrating IT Assistant to OpenManage Essentials
Direct migration from IT Assistant to OpenManage Essentials version 1.2 is not supported. However, you can migrate IT
Assistant to an earlier version of OpenManage Essentials, and then upgrade to OpenManage Essentials version 1.2. For information about migrating IT Assistant to an earlier version of OpenManage Essentials, see the appropriate
Dell
OpenManage Essentials User's Guide
at dell.com/OpenManageManuals.
Related Links
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Installing OpenManage Essentials
Installation Prerequisites and Minimum Requirements
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