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IQ Envoy Installation and Operation
Metering Considerations
The IQ Envoy includes a production CT and you may order two consumption CTs for consumption monitoring. When installing CTs:
•
Do not install the CTs in a panel where they exceed 75% of the wiring space of any crosssectional area within the panel, or refer to local standards for guidance.
To install the production CT
•
Ensure there is sufficient room to install the production CT around line 1 of the solar PV disconnect.
To install consumption CTs (order CT-200-SPLIT separately)
•
For net consumption metering, ensure there is sufficient room to install both CTs around lines 1 and 2 from the main feeds.
•
For total consumption metering, ensure there is sufficient room to install the CTs around the lines that feed the consumption circuit.
Box Contents
Check the shipping box for the following items:
•
Enphase IQ Envoy (look for the orange IQ logo)
•
Solid-core production metering CT
•
Length of DIN rail for mounting
•
Ferrite bead to attach to your Ethernet Cable, if used
•
Enphase IQ Envoy Quick Install Guide
Required Items
Install the IQ Envoy in a NRTL certified NEMA type 3R (or better) enclosure with conduit attachment when installing outdoors. Do not drill holes on the top of the enclosure or anywhere that allows moisture ingress.
Metallic enclosures may impair Wi-Fi signal strength. Use an appropriately rated enclosure if installing indoors.
Optional Items
Make sure you have the following optional items, if needed:
•
If you plan to do consumption metering, you need two consumption metering split-core CTs
(order two CTs: Enphase CT-200-SPLIT)
•
Decide which option to use for the Internet connection:
•
Enphase Mobile Connect modem [order Enphase CELLMODEM-01 (3G) or CELLMODEM-
03 (4G)]
•
Ethernet over power line communication (PLC) bridge with Ethernet cables (order
Enphase EPLC-01)
•
Ethernet cable [802.3, Cat5E or Cat6, unshielded twisted pair (UTP)]. Do not use shielded twisted pair (STP) cable.
9 © 2017 Enphase Energy Inc. 141-00039 Rev 01
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Table of contents
- 5 SAFETY
- 5 Read this First
- 5 Safety Instructions
- 6 The Enphase IQ Envoy
- 6 How the Enphase Microinverter System Works
- 7 Installation Planning and Preparation
- 8 Pre-installation Checks
- 8 Plan the Power Connection
- 8 Plan the Internet Connection
- 8 Download the Installer Toolkit App
- 9 Metering Considerations
- 9 Box Contents
- 9 Required Items
- 9 Optional Items
- 10 System Capacity
- 10 Create the Map and Install the PV Modules and Microinverters
- 11 Installation Sequence
- 12 Installing the IQ Envoy – Part
- 12 1. Choose a Location for the IQ Envoy
- 13 2. Provide a Power Connection
- 14 3. Install CTs for Metering
- 15 Install the CT for Production Metering
- 15 Install CTs for Consumption Metering (Optional)
- 16 Extend Consumption CT Leads, If Needed
- 16 4. Energize and Update the IQ Envoy
- 17 Installing the IQ Envoy – Part
- 17 5. Detect the Devices
- 17 Method A: Provision Devices with Installer Toolkit
- 17 Method B: Discover Devices with Installer Toolkit
- 18 Method C: Discover Devices with the IQ Envoy
- 18 With All Methods
- 18 6. Verify Configuration and Enable the Meters
- 18 7. Connect to Enlighten
- 19 Method A: Integrated Wi-Fi
- 20 Method B: Enphase Mobile Connect Modem
- 20 Method C: Ethernet Cable
- 21 Method D: Power Line Communication Bridges
- 21 If the Internet Connection Fails
- 21 8. Send System Summary Report
- 22 9. Activate Monitoring
- 22 Method A: If the IQ Envoy is Associated with a System in Installer Toolkit
- 22 Method B: If the IQ Envoy is NOT associated with a System in Installer Toolkit
- 22 View System Performance in Enlighten
- 23 IQ Envoy Operation
- 23 IQ Envoy Displays and Controls
- 23 IQ Envoy LED States
- 24 LED Behavior at Initial Start Up
- 24 Initial Communications Check
- 24 More about Device Communications States
- 24 Initiate a New Scan for Microinverters
- 25 Connecting to IQ Envoy
- 25 Connect Using the Installer Toolkit App
- 25 Method A: Use the Site’s Wireless Router to Connect to the IQ Envoy
- 25 Method B: Create a Wireless Access Point
- 26 Complete the Connection to IQ Envoy with Installer Toolkit
- 28 Connect Remotely Using Enlighten
- 29 Connect Using the IQ Envoy Local Interface
- 29 View Production Readings
- 30 View or Change Monitoring Settings
- 33 View Microinverter Information
- 33 View Envoy Information
- 33 Open a Connection for Enphase Troubleshooting
- 34 Troubleshooting
- 34 Device Detection Issues
- 34 Issue: Installer Toolkit Shows “Cross Domain Traffic Reported
- 34 Issue: Device Communications LED is Solid Amber
- 34 Issue: Installer Toolkit Detects Fewer Microinverters than Expected
- 35 Issue: No Microinverters are Reporting
- 35 Issue: Installer Toolkit Indicates that Scanning is Inhibited
- 35 Power Production Issues
- 35 Issue: Power Production LED is solid amber
- 36 Internet Connection Issues
- 36 Issue: Network Communications LED is Amber or Off
- 37 Issue: Wi-Fi Problems
- 37 Issue: Cellular Modem Connection Status “Not Connected
- 37 Issue: IQ Envoy is not Connecting with a New Router
- 38 Local Networking Considerations
- 38 DHCP versus Static IP Addressing
- 38 MAC Filtering
- 38 Firewall Settings
- 39 Microinverter Issues
- 39 Clear “DC Resistance Low - Power Off” Condition
- 40 Clear “GFI Tripped” Condition
- 42 Replacing an IQ Envoy
- 44 Technical Data