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IQ Envoy Installation and Operation
Method B: Enphase Mobile Connect Modem
Order Enphase CELLMODEM-01 (3G) or CELLMODEM-03 (4G) separately.
To install Enphase Mobile Connect: d. Connect the antenna(s) to the antenna connector(s) and mount the modem as described in the Enphase Mobile Connect Installation Guide . e. Connect the mini-USB cable to the modem and connect the other end of the cable to the IQ Envoy. If receiving power from the IQ Envoy, the modem power LED lights up.
Within three minutes the IQ Envoy Network Communications LED lights solid green, indicating a successful connection to the Internet and to Enlighten.
NOTE : With Mobile Connect, the Envoy initially reports to Enlighten every five minutes for 12 hours or until the IQ Envoy detects the expected number of microinverters, which is based on the number entered in Total Number of PV Modules in Enlighten. After that, the Envoy uses low bandwidth reporting mode. Low bandwidth mode reports 15 -minute interval readings and event data to Enlighten four times a day rather than every 15 minutes as with other connection methods.
Method C: Ethernet Cable
To use this method, you need an Ethernet cable and a broadband router. The Enphase IQ Envoy comes packaged with a ferrite bead. You must attach this ferrite bead to your Ethernet cable to ensure there is no communication interference between the IQ Envoy and other devices. To install the cable and ferrite bead: a. Select a Cat 5 E or Cat6 Ethernet cable unshielded twisted pair (UTP). Do not use shielded twisted pair
(STP) cable. b. Place the bead on the new cable, near one end, and close the latch. c. Plug the cable end with the ferrite bead into the IQ Envoy Ethernet port. d. Secure a tie wrap on the cable on each side of the ferrite bead. e. Tighten an additional tie wrap around the ferrite bead. f. Trim any tie wrap excess. g. Plug the other end of the Ethernet cable into the network.
Within two minutes the Network Communications LED lights solid green, indicating a successful connection to the Internet and to Enlighten.
When you use an Ethernet cable to connect to the LAN, two small LEDs on the Ethernet port indicate Ethernet link and activity. When the cable is connected correctly, the link LED lights solid green and the activity LED flashes green or yellow when data is sent or received.
20 © 2017 Enphase Energy Inc. 141-00039 Rev 01
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Table of contents
- 5 SAFETY
- 5 Read this First
- 5 Safety Instructions
- 6 The Enphase IQ Envoy
- 6 How the Enphase Microinverter System Works
- 7 Installation Planning and Preparation
- 8 Pre-installation Checks
- 8 Plan the Power Connection
- 8 Plan the Internet Connection
- 8 Download the Installer Toolkit App
- 9 Metering Considerations
- 9 Box Contents
- 9 Required Items
- 9 Optional Items
- 10 System Capacity
- 10 Create the Map and Install the PV Modules and Microinverters
- 11 Installation Sequence
- 12 Installing the IQ Envoy – Part
- 12 1. Choose a Location for the IQ Envoy
- 13 2. Provide a Power Connection
- 14 3. Install CTs for Metering
- 15 Install the CT for Production Metering
- 15 Install CTs for Consumption Metering (Optional)
- 16 Extend Consumption CT Leads, If Needed
- 16 4. Energize and Update the IQ Envoy
- 17 Installing the IQ Envoy – Part
- 17 5. Detect the Devices
- 17 Method A: Provision Devices with Installer Toolkit
- 17 Method B: Discover Devices with Installer Toolkit
- 18 Method C: Discover Devices with the IQ Envoy
- 18 With All Methods
- 18 6. Verify Configuration and Enable the Meters
- 18 7. Connect to Enlighten
- 19 Method A: Integrated Wi-Fi
- 20 Method B: Enphase Mobile Connect Modem
- 20 Method C: Ethernet Cable
- 21 Method D: Power Line Communication Bridges
- 21 If the Internet Connection Fails
- 21 8. Send System Summary Report
- 22 9. Activate Monitoring
- 22 Method A: If the IQ Envoy is Associated with a System in Installer Toolkit
- 22 Method B: If the IQ Envoy is NOT associated with a System in Installer Toolkit
- 22 View System Performance in Enlighten
- 23 IQ Envoy Operation
- 23 IQ Envoy Displays and Controls
- 23 IQ Envoy LED States
- 24 LED Behavior at Initial Start Up
- 24 Initial Communications Check
- 24 More about Device Communications States
- 24 Initiate a New Scan for Microinverters
- 25 Connecting to IQ Envoy
- 25 Connect Using the Installer Toolkit App
- 25 Method A: Use the Site’s Wireless Router to Connect to the IQ Envoy
- 25 Method B: Create a Wireless Access Point
- 26 Complete the Connection to IQ Envoy with Installer Toolkit
- 28 Connect Remotely Using Enlighten
- 29 Connect Using the IQ Envoy Local Interface
- 29 View Production Readings
- 30 View or Change Monitoring Settings
- 33 View Microinverter Information
- 33 View Envoy Information
- 33 Open a Connection for Enphase Troubleshooting
- 34 Troubleshooting
- 34 Device Detection Issues
- 34 Issue: Installer Toolkit Shows “Cross Domain Traffic Reported
- 34 Issue: Device Communications LED is Solid Amber
- 34 Issue: Installer Toolkit Detects Fewer Microinverters than Expected
- 35 Issue: No Microinverters are Reporting
- 35 Issue: Installer Toolkit Indicates that Scanning is Inhibited
- 35 Power Production Issues
- 35 Issue: Power Production LED is solid amber
- 36 Internet Connection Issues
- 36 Issue: Network Communications LED is Amber or Off
- 37 Issue: Wi-Fi Problems
- 37 Issue: Cellular Modem Connection Status “Not Connected
- 37 Issue: IQ Envoy is not Connecting with a New Router
- 38 Local Networking Considerations
- 38 DHCP versus Static IP Addressing
- 38 MAC Filtering
- 38 Firewall Settings
- 39 Microinverter Issues
- 39 Clear “DC Resistance Low - Power Off” Condition
- 40 Clear “GFI Tripped” Condition
- 42 Replacing an IQ Envoy
- 44 Technical Data