Symantec NORTON SYSTEMWORKS 2004 RETAIL (10109303) for PC

Finding and fixing problems

Find and fix Windows problems

209

Select Norton WinDoctor scans

See “To select

WinDoctor Analysis

Agents” on page 210.

Norton WinDoctor can perform a variety of scans to find problems with your system. You may not wish to run every scan every time you run Norton WinDoctor. When you start Norton WinDoctor, the program displays a list of available scans and allows you to select the ones that you want Norton WinDoctor to run.

WinDoctor Analysis Agents provide filtering for the problems found during scans. They eliminate some common problems, and provide additional repair options.

See “Find and fix

Windows problems” on page 206.

See “To select

WinDoctor Analysis

Agents” on page 210.

To select Norton WinDoctor scans

1 Run Norton WinDoctor.

2 In the Norton WinDoctor wizard, click

Let me choose

which tests to run, then click Next.

3 To specify how you want Norton WinDoctor to process the problems that it finds, select Analysis Agents.

210 Finding and fixing problems

Find and fix Windows problems

4 Check the scans that you want to run. Your options are:

Windows

Registry Sections

These scans examine the following sections of the Windows Registry:

1

ActiveX/Come

1

ActiveX/COM SubKey

1

Application Paths

1

1

Device Drivers

Fonts

1

Help

1

Microsoft Shared

1

1

Run

Sound Customization

1

Symantec Shared

1

Uninstall

Program Integrity Scans the Windows Desktop, Start menu, application paths, and the shared .DLL and Uninstall sections of the Windows Registry for invalid entries.

Shortcuts This scan checks that any program shortcuts (.PIF and .LNK files) have valid links to their programs.

See “Find and fix

Windows problems” on page 206.

w

To see information about any scan, place your cursor over it and read the tooltip.

5 Click Next.

6 Continue with the Norton WinDoctor scan and repair.

7 When the repairs are finished, click OK.

8 Close the Norton WinDoctor window.

To select WinDoctor Analysis Agents

1 Run Norton WinDoctor.

2 In the Norton WinDoctor wizard, click

Let me choose

which tests to run, then click Next.

Finding and fixing problems

Find and fix Windows problems

211

3 Click Analysis Agents. Your options are:

Add manual registry editing solution

This agent adds a solution that lets you edit any Windows

Registry problems directly from the WinDoctor Problems Found dialog box.

Search Norton

Protected Recycle

Bin for missing files

This agent includes the Norton

Protected Recycle Bin in searches for missing files, and adds an

UnErase file recovery option to the list of available repairs.

Search Recycle Bin for missing files

This agent includes the Windows

Standard Recycle Bin in searches for missing files, and adds an

UnErase file recovery option to the list of available repairs.

Search all hard drives for missing files

Detect drive letter changes

This agent attempts to find missing files by searching all local drives for a file with the same name. If a file is found, the repair option lets you link the shortcut to the file.

This agent checks to see if any problems are due to a change in drive letter assignment. If so, it provides a solution to include the new drive letter.