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5.3 Replacing the Printhead
If the printhead needs to be replaced, follow the procedure below:
•
Only use a Datamax-O’Neil IntelliSEAQ™ printhead.
• Printheads are fragile; handle with extreme care and never use sharp objects on the surface.
• If you have questions, contact a qualified technician or Datamax-O’Neil
Technical Support before proceeding.
A. Turn OFF the Power Switch then touch a bare metal printer surface (e.g., the frame) to discharge any static electricity present on your body.
B. Unplug the printer and open the access cover. If ribbon is installed, remove it.
C. Lower the Printhead Assembly and loosen the Printhead Mounting Screw. (If using an
H-8308X model, loosen both mounting screws.)
D. Carefully raise the Printhead Assembly. Grasp the printhead then disconnect the two cables and remove the printhead.
E. Position a new printhead under the Printhead Assembly and connect the previously removed cables.
After ensuring that the printhead cables are not pinched, place the printhead onto the locating pins under the Printhead Assembly and secure it by tightening the
Printhead Mounting Screw(s). [Do not over-tighten the screw(s)].
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G. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, clean the printhead then allow it to dry.
H. If removed, reinstall ribbon. Lower and lock the Printhead Assembly. Plug in the printer and turn ON the Power Switch.
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Table of contents
- 11 About the Printer
- 11 Standard Features
- 13 Optional Features
- 15 Unpacking
- 16 Additional Requirements
- 16 Installation
- 16 Connecting the Power Cord
- 17 Connecting an Interface Cable
- 19 3.1 Media Loading
- 21 Internal Media Sources
- 23 External Media Sources
- 25 Media Sensor Adjustment
- 26 Ribbon Loading
- 29 Configuring Media and Ribbon Settings
- 29 Using Media and Ribbon IDs
- 29 Selecting Media and Ribbon Types
- 31 Setting the Media and Ribbon Parameters Manually (Advanced)
- 31 Load a Saved Media File
- 32 Print Driver Installation
- 35 Menu Overview
- 35 Layout of the Display
- 36 Three Button Panel
- 36 Home Screen
- 38 Menu Functions
- 38 System Information
- 38 Settings Report
- 41 Network Report
- 41 Extended Status
- 41 Serial Report
- 42 GPIO Report
- 42 Fonts Report
- 42 Feed Button
- 43 Menu Button
- 43 Basic Settings
- 47 User Labels
- 48 Advanced Settings
- 56 Media Settings
- 57 Communications
- 61 Tools
- 81 Printhead Assembly Adjustments
- 81 Leveling Cam Adjustment
- 83 Printhead Pressure Adjustment
- 84 Maintenance
- 85 Cleaning the Printhead
- 87 Cleaning the Fan Filter
- 87 Cleaning the Interior Compartment
- 88 Cleaning the Media Sensing Components
- 88 Cleaning the Platen and Assist Rollers
- 89 Cleaning the Ribbon Path Components
- 91 Cleaning the Exterior Surfaces
- 92 Replacing the Printhead
- 95 Problem Resolution
- 97 Troubleshooting Print Quality
- 98 Error and Warning Messages
- 101 General
- 102 Specifications
- 104 Approved Media and Ribbon