Operating Manual Model No. KX-NCP500/KX

1.1.1 Before Operating the Telephones

1.1 Before Operating the Telephones

1.1.1 Before Operating the Telephones

What Kind of Telephone Can Be Used?

You can use the following types of telephone with this PBX:

•

Panasonic IP Proprietary Telephone (IP-PT)

(e.g., KX-NT346 or KX-NT366)

•

SIP Extension

(e.g., KX-HGT100)

•

Panasonic Proprietary Telephone (PT)

(e.g., KX-T7636 or KX-DT346)

•

Panasonic Portable Station (PS)

(e.g., KX-WT125, KX-TD7690)

•

Single Line Telephone (SLT)

(e.g., rotary pulse telephone)

Which features are available depend on the type of telephone being used. If you are using a Panasonic proprietary telephone with a special feature button such as

REDIAL

or a display (Display PT) or both, you can follow the operation with the button or display messages for easy programming.

If you use a large display telephone (e.g., KX-NT346 or KX-T7636), you can follow the displayed messages to use the features. If your telephone does not have feature buttons and/or a display, you may operate the

PBX by entering a feature number instead. Follow the operation for your type of telephone.

If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary telephone.

•

If you use a Panasonic proprietary telephone which does not have feature buttons, you may change one of the unused flexible buttons to a feature button. Refer to

"3.1.4 Customizing the Buttons".

Registration for your Portable Station (PS)/SIP Extension

Your PS/SIP Extension must be registered with the PBX and assigned an extension number before initial use, through system programming. To confirm the extension number of your PS, refer to "Your extension

information" in "3.1.2 Personal Programming". For SIP Extension users, follow the instructions for your SIP

Extension.

Feature Numbers

To use certain features, you need to enter specified feature numbers (and an additional parameter, if required).

There are two types of feature numbers as follows:

•

Flexible feature number

•

Fixed feature number

Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. In this manual, the default numbers (factory installed) are used for operations.

A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the "Feature Number Table" (Appendix).

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If you use a single line telephone which does not have the " " or "#" keys;

it is not possible to access features that have " " or "#" in their feature numbers.

Tone

You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix).

Display

In this manual, you will see "the display …". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.

If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some proprietary telephones also give you easy access to features. A message is displayed depending on the feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the

Navigator Key, you can access the desired feature.

Furthermore, depending on the display proprietary telephone, you can operate features or make calls using

the display message. Refer to "1.4 Display Features".

Your Extension Number

If you use a Panasonic display proprietary telephone, you can check your own extension number on the display.

Press the TRANSFER button or Soft (S1) button while on-hook.

ECO mode

If you use a KX-NT543, KX-NT546, or KX-NT560 IP-PT in ECO mode, the "ECO" icon is shown on the display

during programming mode (refer to "3.1.4 Customizing the Buttons"). For more information, consult your

dealer.

Using a Navigator Key/Jog Dial/Volume Key

The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction.

The contrast or the volume level and the items will change as follows:

Navigator Key Jog Dial Volume Key

Up

(Level increases)

Left

(counter-clockwise)

Right

(clockwise)

Up

(Level increases)

Left

ENTER

Right

Level decreases

Level increases

Down

(Level decreases)

Down

(Level decreases)

Examples

The displays and the illustrations shown as examples are from a telephone connected to the KX-NCP500.

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1.1.1 Before Operating the Telephones

Restrictions

Some features may be restricted at your extension depending on system programming and the type of telephone being used.

Icon Descriptions

The following icons show you the feature availability, notes and action to use the features.

This feature cannot be used with a single line telephone.

(CO)

OR

9

OR

See "Programming" for Related

Programming if necessary.

8

CO line group no.

Seize a CO line (One of the following).

•

Press the CO button.

•

Dial automatic line access number 9.

•

Dial CO line group access number and CO line group number.

Press the Call button on the

Doorphone.

Off-hook (One of the following).

•

Lift the handset.

•

Press the SP-PHONE button.

•

Press the MONITOR button.

(To start talking, lift the handset.)

•

Press TALK button.

On-hook (One of the following).

•

Hang up.

•

Press the SP-PHONE button.

•

Press the MONITOR button.

•

Press CANCEL button.

Press the corresponding feature button on the proprietary telephone.

Press the hookswitch lightly.

Talk.

desired no.

Enter the required number.

<Example>

account code

Enter the account code.

You will hear a busy, confirmation, dial, ring or ringback tone.

B. Tone: Busy Tone

C. Tone: Confirmation Tone

D. Tone: Dial Tone

R. Tone: Ring Tone

R. B. Tone: Ringback Tone

Dial outside phone number.

extension no.

Dial an extension number.

outside phone no.

phone no.

Dial the telephone number.

dial key

Press any dial key (0–9, , #).

HOLD

Press the HOLD button on your SIP

Extension.

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When You Use a Panasonic Proprietary Telephone

If you use a Panasonic proprietary telephone or KX-UT series SIP phone, it may have some of the useful feature buttons that make operations simple. For the details, refer to the Location of Controls in the documentation for your phone.

Customized Buttons

If the term is in parentheses like (Account) in this manual, it means a flexible button has been made into an

"Account" button. To customize, refer to "3.1.4 Customizing the Buttons".

Button Feature

Loop-CO (L-CO)

Group-CO (G-CO)

Single-CO (S-CO)

Direct Station Selection

(DSS)

One-touch Dialing

Incoming Call Distribution

Group (ICD Group)

Message

Used to access an idle CO line for making outside calls.

Incoming outside calls from any CO line arrive at this button.

Used to access an idle CO line in a specified CO line group for making outside calls.

Incoming calls from CO lines in the assigned CO line group arrive at this button.

Used to access a specified CO line for making or receiving outside calls.

Used to access an extension with one touch.

It is also possible to be changed to the other feature button.

Used to access a desired party or system feature with one touch.

Used to access a specified incoming call distribution group for making or receiving calls.

Used to leave a message waiting indication or call back the party who left the message waiting indication.

Message for Another

Extension

Call Forwarding (FWD)/Do

Not Disturb (DND)—Both calls

FWD/DND—Outside calls

Used to have a Message button for another extension.

Used to forward all calls to a specified destination or refuse.

FWD/DND—Intercom calls

Group FWD—Both calls

Group FWD—Outside calls

Used to forward CO line calls to a specified destination or refuse.

Used to forward intercom calls to a specified destination or refuse.

Group FWD—Intercom calls Used to forward the intercom calls to your group to a specified destination.

Account Used to enter an account code.

Conference

Terminate

External Feature Access

(EFA)

Call Park

Call Park (Automatic Park

Zone)

Used to forward all the calls to your group to a specified destination.

Used to forward the CO line calls to your group to a specified destination.

Used to establish a multiple party conversation.

Used to disconnect the current call and make another call without hanging up.

Used to access special features offered by a host PBX or a telephone company.

Used to park or retrieve a call in a preset parking zone.

Used to park a call in an idle parking zone automatically.

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Button Feature

Call Log

Call Log for ICD Group

Used to show the incoming call information.

Used to have a Call Log button for incoming call distribution group.

Log-in/Log-out

Log-in/Log-out of a specified group

Used to switch between the log-in and log-out mode.

Used to have a Log-in/Log-out button for another incoming call distribution group.

Log-in/Log-out for all groups Used to have a Log-in/Log-out button for all groups.

Hurry-up

Wrap-up

Used to transfer the longest waiting call in the queue of an incoming call distribution group to the overflow destination.

Used to switch the wrap-up status, Ready and Not Ready mode.

System Alarm

Time Service (Day/Night/

Lunch/Break)

Answer

Used to confirm a PBX error.

Used to switch the time service mode.

Release

Toll Restriction (TRS)

Used to answer an incoming call.

Used to disconnect the line during or after a conversation or to complete a Call Transfer.

Used to change the toll restriction level of other extension users temporarily.

Calling Line Identification

Restriction (CLIR)

Connected Line Identification

Restriction (COLR)

Headset

Time Service Switching Mode

(Automatic/Manual)

Two-way Record

Two-way Transfer

Used to switch between the CLIP and CLIR services.

Used to switch between the COLP and COLR services.

Used to talk using the headset.

Used to switch the time service mode, Automatic or Manual.

One-touch Two-way Transfer

Live Call Screening (LCS)

Voice Mail Transfer

Network Direct Station

Selection (NDSS)

CTI

Used to record a conversation into your own mailbox.

Used to record a conversation into the mailbox of a specific extension.

Used to record a conversation into the mailbox of a specific extension with one touch.

Used to monitor your own voice mailbox while an incoming caller is leaving a message and, if desired, intercept the call.

Used to transfer a call to the mailbox of a specified extension. Also used to access some voice mail features with one touch.

Used to access an extension connected to other PBXs in the network with one touch.

Used to access CTI features.

Check-in

Check-out

Used to switch the room status of extensions from Check-out to Check-in.

Used to switch the room status of extensions from Check-in to Check-out.

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Cleaned-up

Button Feature

Used to switch the room status of extensions between Ready and Not

Ready.

Primary Directory Number

(PDN)

Secondary Directory Number

(SDN)

Used to make and receive both outside and intercom calls.

Used to show the current status of another extension, call the extension, and pick up or transfer calls to it.

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How to Follow the Steps

An example of system operation is shown below.

Calling Another Extension

Intercom Call

Feature title

Off-hook.

extension no.

OR

(DSS)

Dial extension number or press DSS.

Talk.

The DSS button light shows the current status as follows:

Off: The extension is idle.

Red on: Your or another extension is using the line.

Operation steps

The description of the icons are explained on

"Icon Descriptions".

Conditions

To call using a directory, refer to "1.4.3 Directories".

For quick operation

If you are an operator or dial some extensions frequently, DSS buttons are useful.

Hands-free Operation

You can make an intercom call and have a conversation in hands-free mode using the SP-

PHONE button (refer to "1.3.37 Hands-free Operation").

Hints

Customizing Your Phone

3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing

Select the seized line when going off-hook.

3.1.3 Customizing the Buttons

Create or edit a Direct Station Selection (DSS) button.

Programming References: The related or required programming is noted.

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Connection Example

This diagram shows you a connection example.

Telephone Company

Remote PC

PBX

Private

IP Network

WAN

Router

ITSP

* 1

Network

DCE

*

2

(e.g., ADSL

Modem)

PC

PC

Printer

External Sensor/

External Relay Device

Doorphone & Door Opener

External Music Source

Pager/

Speaker

Amplifier

IP-PT

SLT

IP Softphone, CA

*

3

Client PC

Fax Machine

APT DSS Console

SIP Extension

Wireless Phone

PS CS

Voice Processing

System

DPT DSS Console

USB

KX-T7636/

KX-T7633

PC

USB

KX-DT346/

KX-DT343

PC

IP-CS PS

CTI Server

PC

PC

KX-T7600 KX-T7600

KX-DT300 KX-DT300

*1

*2

*3

ITSP: Internet Telephony Service Provider

DCE: Data Circuit Terminating Equipment

CA: Communication Assistant

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