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Introducing Your 4620/4620SW/4621SW IP Telephone
Additional 4620/4620SW/4621SW Functionality
Push Feature
Your System Administrator can “push” a Web page, a text message, an audio message, or any combination of those items to your 4620/4620SW/4621SW IP Telephone. Depending on how the pushed material is administered, it may override what is otherwise presented by the telephone. In general, the pushed content is also accompanied by one or more notification tones. Specifically, your System Administrator can:
●
Use the telephone’s browser to display a specific Web page instead of displaying whatever you were viewing. Alternatively, the System Administrator can have a Web page available in the background, for you to view when you use the Web application. Typically, in this second case, you would generally get a message on the display’s top line alerting you to the waiting Web page.
●
Present a text message on the top display line. This message may temporarily overwrite whatever is otherwise displayed on the top line.
●
Present an audio message, even if you are on a call. If you are not on a call, the telephone usually goes off-hook automatically on the Speaker. If you are on a call, the party with whom you are speaking is automatically put on Hold and cannot hear the pushed message. Once you start hearing the pushed message, you can stop listening by selecting a Call Appearance Line (for example, the line you were on when the pushed message came in), going back on-hook, etc. Typically though, pushed audio messages involve emergencies or other important information, and should be listened to. Once a message completes, you can return to your existing call.
Automatic Backup/Retrieval Feature
If your telephone is appropriately administered, (see
Backup/Restore Options ), you can store
your Speed Dial button data, options settings and other personal settings on an FTP (File
Transfer Protocol) server in your network. When you log in to any 4620/4620SW/4621SW IP
Telephone supporting Release 2.1 or later software, that telephone attempts to retrieve your data from that server. Assuming both the original phone and the second phone are properly administered, this second telephone displays your data and settings, even if you have never used that particular phone before. Your System Administrator has more information about how this feature operates.
If the telephone supports the automatic retrieval procedure described in the previous paragraph, your phone also automatically stores changes you make to associated button data, settings, etc.
22 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide
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Table of contents
- 9 Overview
- 9 Intended Audience
- 9 Issue Date
- 10 What’s New in This Document
- 10 How to Use This Document
- 11 Document Organization
- 11 Conventions Used
- 12 Symbolic Conventions
- 12 Typographic Conventions
- 12 Related Documentation
- 13 Introduction
- 14 The 4620/4620SW/4621SW IP Telephone
- 18 About the Feature Key Expansion Unit (EU24/EU24BL)
- 18 Navigating Application Screens
- 20 4620/4620SW/4621SW IP Telephone Applications
- 20 Phone Application
- 20 Speed Dial Application
- 21 Call Log Application
- 21 Web Access Application (Optional)
- 21 4620/4620SW/4621SW Telephone Options
- 22 Additional 4620/4620SW/4621SW Functionality
- 22 Push Feature
- 22 Automatic Backup/Retrieval Feature
- 23 Introduction
- 23 Call Appearances
- 23 Making Calls
- 24 Manual Dialing
- 24 Automatic Dialing
- 25 Redialing a party
- 26 Dialing a party using a Speed Dial button
- 26 Automatically dialing a party using an administered Line/Feature button
- 27 Calling a party from the Call Log
- 28 Calling a party from the Web Access application
- 28 Receiving Calls
- 28 Call Handling Features
- 29 Conference
- 29 Hold
- 30 Mute
- 30 Speaker
- 31 Changing from the Speaker to the handset or headset
- 31 Changing from the handset or headset to the Speaker
- 31 Turning the Speaker on during a call
- 31 Turning the Speaker off during a call
- 31 Ending a call while the Speaker is active
- 31 Transfer
- 32 Retrieving a Voice Mail Message
- 32 Logging Off the Phone
- 33 Reinstating the Phone After a Logoff
- 33 Forcing a Login to the Phone
- 35 Introduction
- 35 Entering Data on Speed Dial Screens
- 35 Entering Characters Using the Dialpad
- 36 Editing During or After Entry
- 37 Name Entry Example
- 38 Adding a Speed Dial Button
- 39 Updating Speed Dial Button Label Information
- 40 Deleting a Speed Dial Button Label
- 43 Introduction
- 43 About the Call Log
- 44 Viewing a Call Log
- 45 Adding a Call Log Entry to a Speed Dial Button
- 46 Deleting Call Log Entries
- 46 Deleting a Single Call Log Entry
- 47 Deleting All Entries from a Call Log
- 47 Disabling the Call Log
- 49 Introduction
- 50 Web Access Authentication
- 50 Navigating Web Pages
- 51 Navigating the Home Page and Other Standard-Size Web Pages
- 52 Entering Text on Web Pages
- 53 Entering Characters Using the Dialpad
- 54 Adding a Speed Dial Button for a Web Site Telephone Number
- 55 Introduction
- 56 Accessing the Options Main Menus
- 57 Application Options
- 57 Setting the Redial Option
- 58 Setting the Phone Screen on Answer? Option
- 58 Setting the Phone Screen on Calling? Option
- 59 Setting the Display Call Timers? Option
- 59 Setting the Message Display Rate
- 60 Setting the Call Appearance Width
- 60 Setting Visual Alerting
- 60 Enabling/Disabling the Call Log
- 61 Personal Ringing Options
- 62 Status Screen Viewing Options
- 62 Viewing IP Address Status
- 62 Viewing Quality of Service (QoS) Status
- 63 Viewing Interface Status
- 63 Viewing Miscellaneous Status
- 63 Changing the Display Contrast
- 64 Viewing the Network Audio Quality
- 64 Logging Off the 4620/4620SW/4621SW IP Telephone
- 65 Reinstating the Phone After a Log Off
- 65 Backup/Restore Options
- 66 Settings Saved During a Backup
- 67 Setting the Automatic Backup Option
- 68 Verifying Backup/Retrieval Status
- 69 Retrieving and Restoring Data from a Backup File
- 70 Setting a User ID, Password, and other FTP (File Transfer Protocol) Options
- 72 Feature Button Labeling
- 74 Changing a Phone/PC Ethernet Interface
- 75 Selecting an Alternate Language
- 77 Introduction
- 77 Headsets for 4600 Series IP Telephones
- 78 Handsets for 4600 Series IP Telephones
- 79 Introduction
- 79 Interpreting Ringer Tones
- 81 Interpreting Display Icons
- 82 Testing Your Phone
- 82 Testing the Telephone's Lights and Display
- 82 Basic Troubleshooting Chart
- 85 Troubleshooting 4620/4620SW/4621SW Applications
- 87 Resetting and Power Cycling the IP Telephone
- 87 Resetting Your Phone
- 88 Power Cycling the Phone
- 89 Numerical
- 89 A
- 89 B
- 89 C
- 89 D
- 90 E
- 90 F
- 90 H
- 90 I
- 90 L
- 90 M
- 90 N
- 90 O
- 91 P
- 91 Q
- 91 R
- 91 S
- 91 T
- 91 U
- 91 V
- 92 W