PRTG Network Monitor User Manual

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PRTG Network Monitor User Manual | Manualzz

Part 1: Welcome to PRTG Network Monitor |

1 Welcome to PRTG Network Monitor

Welcome to PRTG Network Monitor! You have chosen an easy-to-use software product that comes with a powerful set of features to monitor your entire network.

Why Network Monitoring is Important

Today, most businesses rely on a computer and network infrastructure for internet, internal management, telephone, and email. A complex set of servers and network equipment is required to ensure that business data flows seamlessly between employees, offices, and customers. The economical success of an organization is tightly connected with the flow of data.

The computer network's reliability, speed, and efficiency are crucial for businesses to be successful. But, like all other technical objects, network devices may fail from time to time— potentially causing trouble and loss of sales, no matter what migration efforts have been made up-front.

Network administrators need to take three key steps to maintain network uptime, reliability, and speed:

1. Set up a well-planned network with reliable components.

2. Create recovery plans for the event of device failure.

3. Monitor their network to know about failures as they build up or actually happen.

PRTG Network Monitor, the software described in this document, is a complete solution for monitoring small, medium, and large networks.

Monitoring Networks with PRTG Network Monitor

PRTG Network Monitor is a powerful network monitoring application for Windows-based systems. It is suitable for small, medium, and large networks and capable of LAN, WAN, WLAN, and VPN monitoring. You can also monitor physical or virtual web, mail, and file servers, Linux systems, Windows clients, routers, and many more. PRTG monitors network availability and bandwidth usage, as well as various other network parameters such as quality of service, memory load, and CPU usages. It provides system administrators with live readings and periodical usage trends to optimize the efficiency, layout, and setup of leased lines, routers, firewalls, servers, and other network components.

The software is easy to set up and use and monitors a network using Simple Network

Management Protocol (SNMP), Windows Management Instrumentation (WMI), packet sniffer,

Cisco NetFlow (as well as IPFIX, sFlow, and jFlow), and many other industry standard protocols.

It runs on a Windows-based machine in your network for 24-hours every day. PRTG Network

Monitor constantly records the network usage parameters and the availability of network systems. The recorded data is stored in an internal database for later analysis.

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Part 1: Welcome to PRTG Network Monitor | 1 About this Document

1.1

About this Document

This document introduces you to the system concepts of PRTG Net work Monit or and explains how to set up the software to achieve the best monitoring results. You will learn how to plan your monitoring setup, how to set up your devices and sensors, dependencies, reports, notifications, maps, user accounts, and clustering for fail-safe monitoring.

This document is also meant as a reference for all available settings. Short contextual help is already provided within the Ajax web interface; in this manual you often get some more help regarding the different options available.

This document does not explain monitoring protocols and file formats in-depth. Also, the use of the Application Programming Interface (API) built into PRTG is only briefly addressed.

Whenever possible, hyperlinks to more detailed resources are provided, such as articles in the

Paessler Knowledge Base

.

To start using PRTG right away, please see the

Quick St art Guide

32

section. For more detailed instructions, see the other sections.

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15

Part 1: Welcome to PRTG Network Monitor | 2 Key Features

1.2

Key Features

PRTG Network Monitor monitors your network and requires no third party software.

Conducting a quick ad-hoc download, you do not need to fill web forms and will not have any registration hassles. The installation process requires only a few minutes, as well as the first configuration which is mainly done automatically. The initial setup is achieved by an interactive guidance by the software.

What PRTG Can Be Used For

§ Monitor and alert due to uptimes/downtimes or slow servers.

§ Monitor system health of various hardware devices.

§ Monitor and account bandwidth and network device usage.

§ Monitor applications.

§ Monitor virtual servers.

§ Monitor Service Level Agreement (SLA).

§ Monitor system usage (CPU loads, free memory, free disk space, etc.).

§ Monitor performance of databases as well as monitor databases directly.

§ Monitor email servers and use this feature to monitor various backup solutions.

§ Monitor the environment.

§ Classify network traffic by source/destination and content.

§ Discover unusual, suspicious, or malicious activity with devices or users.

§ Measure QoS and VoIP parameters and control service level agreements (SLA).

§ Discover and assess network devices.

§ Find unexpected relationships between your network components to detect potential security issues and to explore the real usage of your network and hardware.

§ Monitor fail-safe using a failover cluster setup.

What PRTG Includes

The PRTG installer contains all modules and software necessary to run the monitoring system without the need for third party modules, including:

§ High performance: PRTG's own fast and efficient database system to store the raw monitoring results as well as logs, Toplists, and tickets (outperforms SQL servers for monitoring data), accessible through Application Programming Interface (API). You can distribute high loads over multiple probes.

§ Low system requirements: an average PC from the year 2007 is sufficient and even a netbook can monitor over thousand sensors.

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Part 1: Welcome to PRTG Network Monitor | 2 Key Features

§ High security standards: SSL encryption for connections and web server, and multiple user accounts with shared and private sensors, as well as rights management, and many more.

§ Built-in SSL secured web server with HTTP and HTTPS support for the user interface.

§ Fast web interface, works as Single Page Application (SPA) to avoid time-extensive reloading of the page.

§ Mail server for automatic email delivery.

§ Flexible alerting

§ including nine notification technologies, for example, email, SMS, syslog and SNMP trap,

HTTP request, event log, Amazon SNS, executing scripts, etc.

§ including various triggers, for example, status alerts, limit alerts, threshold alerts, multiple condition alerts, escalation alerts.

§ including dependencies to avoid alarms floods, acknowledging alarms to avoid further notifications for this alarm, and alert scheduling.

§ In-depth report generator to create reports on-the-fly as well as scheduled reports in HTML or Portable Document Format (PDF). Many report templates are available by default.

§ Graphics engine for user-friendly live and historic data charts.

§ Network analysis module to automatically discover network devices and sensors.

§ Distributed monitoring to monitor several networks in different locations.

§ Special features for Managed Service Provider (MSP) to monitor customer networks and increase the quality of service.

§ Data publishing with real time dashboards—private and public—including live performance and status information. You can design these maps as you like with many different objects, as well as you can integrate external custom objects.

§ Different languages like English, German, Spanish, French, Portuguese, Dutch, Czech,

Japanese, and Simplified Chinese.

§ Customizations: The PRTG Application Programming Interface (API) allows you to program your own features and to customize and re-brand PRTG's web interface to your needs. In addition, you can create custom sensors, notifications, and device templates.

PRTG Network Monitor supports monitoring up to 20,000 thousand sensors per installation. It can optionally work with multiple remote probes to monitor multiple sites or network segments from one central core installation, and to distribute high loads. You can also configure fail-safe monitoring using a cluster installation to perform automatic failovers. Single failover installations are allowed with every PRTG license.

The software is based on Paessler's reliable monitoring technology, which has been constantly improved since 1997 and is already used by more than 150,000 users around the world every day. An outstanding support ensures that your inquiries are answered within one business day in order to ensure best possible network monitoring. Attractive licensing packages from freeware (up to 10 sensors) to enterprise level (with thousands of sensors) make sure that every user finds the proper solution.

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Part 1: Welcome to PRTG Network Monitor | 3 New in This Version

1.3

New in This Version

With ongoing continuous development and rollout , we constantly extend and improve on the functionalities provided by PRTG. Instead of delivering just a few versions distributed over the year with massive changes in every version, PRTG is automatically and seamlessly enhanced with new features and fixes—fast and with high quality. There are three release channels for

PRTG:

§ St able: best tested version of PRTG for live systems; updated about once or twice a month; for usage on live systems

§ Preview: offering the latest features and fixes; updated about once a week; consider this version as "beta", thus, do not use this version on live systems you have to depend on!

§ Canary : providing "nightly builds"; updated very often; not tested extensively; never use on live systems you have to depend on!

Because of these three channels, you can choose either maximum stability, earlier access to new features, or a mixture of both.

For an overview of all most recent changes in the current version, please visit the version history on our website. Please see the

More

18

section below for more information.

More

Paessler Website: PRTG Network Monitor Version History

§ http://www.paessler.com/prtg/history

Paessler Blog: Version 12 of PRTG introduces "Continuous Rollout"

§ http://www.paessler.com/blog/2012/04/25/

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Part 1: Welcome to PRTG Network Monitor | 4 Available Licenses

1.4

Available Licenses

There are four different PRTG flavors available.

Freeware Edition

The Freeware Edition is a good solution to get started with PRTG, or for private use:

§ May be used for free for personal and commercial use.

§ Can monitor up to 10 sensors.

§ Supports all available sensor types.

§ Shortest available monitoring interval is one minute.

Note: If you want to use the Freeware Edition, please first install the

Trial Edit ion

19

and get a free trial key. After the trial period has ended, your Trial Edition will automatically revert into a

Freeware Edition.

Special Edition

The Special Edition has all the features of the Freeware Edition, plus it supports up to 30 sensors. By entering a Special Edition key, you can extend your Freeware Edition. This key is not for download, we only hand it out on special request. For detailed information, see

More

20

section below.

Trial Edition

The Trial Edition is intended for evaluation purposes for customers who are interested in purchasing commercial licenses:

§ Can monitor an unlimited number of sensors.

§ Supports all available sensor types.

§ Shortest available monitoring interval is one second (not officially supported; a minimum interval of 10 seconds is recommended).

§ Temporary license key must be requested from Paessler's website.

§ Trial period limited to 30 days (automatically reverts to Freeware Edition

19

afterwards).

§ With each license one single failover

cluster setup

81

, consisting of two nodes, is included.

Cluster installations with two and three failover nodes will require one additional trial license key; a cluster installation with four failover nodes will require two additional trial license keys.

After the trial period has ended, a Trial Edition will revert into a Freeware Edition, allowing you to monitor up to 10 sensors for free.

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Part 1: Welcome to PRTG Network Monitor | 4 Available Licenses

Commercial Editions

There are several licenses of PRTG Network Monitor available to suit the demands of smaller, as well as larger customers and organizations:

§ Can monitor maximum number of sensors (from 100 to unlimited).

§ Supports all available sensor types.

§ Shortest available monitoring interval is one second (not officially supported; a minimum interval of 10 seconds is recommended).

§ With each license one single failover

cluster setup

81

, consisting of two nodes, is included.

Cluster installations with two and three failover nodes will require one additional license of the same size; a cluster installation with four failover nodes will require two additional licenses of the same size.

For more information about available commercial licenses, please see

More

20

section below.

More

Knowledge Base: What is the PRTG Special Edition license?

§ http://kb.paessler.com/en/topic/8063

Paessler Website: Request a Free PRTG Trial Key for Evaluation

§ http://www.paessler.com/prtg/trial

Paessler FAQs: What is the difference between the PRTG Network Monitor licenses?

§ http://www.paessler.com/support/faqs#e1912

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Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1.5

System Requirements

In order to install and work with PRTG Network Monitor, you need to meet the following requirements:

§ A PC server or virtual machine with roughly the CPU performance of an average PC built in the year 2007 or later and minimum 1024 RAM memory. For

cluster

81

installations, use systems with similar performance.

§ Operating systems Microsoft Windows 7, Windows 8, Server 2012, Server 2012 R2, Windows

2003 SP1 or later, or Windows 2008 R2 (all 32-bit or 64-bit) are officially supported. You can also use Windows Vista or 2008 R1, but we recommend not using these systems, because there are known performance issues related to them.

§ Web browser to access the web interface. The following browsers are supported:

§ Google Chrome 34 or later (recommended)

§ Mozilla Firefox 28 or later

§ Microsoft Internet Explorer 10 or 11

Planning an Installation With Hundreds of Sensors or More?

As a rule of thumb, an average PC/server built in the year 2007 or later should be able to monitor 1,000 sensors with ease. Some exceptions apply for version 3 of Simple Network

Management Protocol (SNMP), Windows Management Instrumentation (WMI) and packet sniffer.

The maximum number of sensors you can monitor with one installation of PRTG mainly depends on the monitoring technology and the monitoring intervals you use. In general, consider the following rules:

§ SNMP V1 and V2, Ping, Port , and HTTP

These sensor types are recommended for scenarios with thousands of sensors. With these technologies up to 20,000 sensors are possible.

§ SNMP V3

You will be able to monitor about 5,000 SNMP V3 sensors with an interval of 60 seconds on a common two core computer, and about 10,000 sensors on a four core system (the main limiting factor is your CPU power).

§ WMI

Try to keep the number of WMI sensors per probe below 120 sensors (with 60s interval), or

600 sensors (with 300s interval).

§ xFlow (IPFIX , Net Flow, sFlow, jFlow)

Monitoring the maximum number of sensors depends on the traffic pattern, the number of xFlow packets per second received by the PRTG probe, as well as the performance of the

probe system (see site planner tool linked in the

More

22

section below).

§ Packet Sniffer

These sensors create the highest CPU load on the probe system. This technology is only recommended for monitoring of low traffic connections (<50 Mbit/s steady stream). When traffic is often over 10 Mbit/s a dedicated

remote probe

2049

should be used.

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21

Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

§ VMware Monit oring

Monitoring of VMware is limited to about 20 sensors at a 60 seconds monitoring interval, or

100 sensors at a 5 minutes interval. These limitations issue from the VMware platform. A registry hack is available to boost this to 150 sensors at a 5 minutes interval (this will require a change in the ESX/vCenter configuration). For details please see

More

22

section below.

§ Ot her sensor t y pes

The impact of a specific sensor type on performance is indicated by a color range when adding a sensor to a device. It ranges from dark green (very low impact; 5,000 sensors per probe) to bold red (very high impact; 50 sensors per probe).

To overcome any limitations mentioned above you should distribute the sensors over two

remote probes

2049

or more. For detailed information please use the site planner tool to plan large installations. See

More

22

section below.

We recommend using a dedicated physical machine to run both the PRTG core server and PRTG remote probes. For more information please see the

Det ailed Sy st em Requirement s

23 section.

More

§

Updat e From Previous Versions

47

Knowledge Base: Planning Large Installations of PRTG Network Monitor

§ http://kb.paessler.com/en/topic/26383

Knowledge Base: Paessler PRTG Site Planner Tool

§ http://kb.paessler.com/en/topic/41373

Knowledge Base: How can I speed up PRTG—especially for large installations?

§ http://kb.paessler.com/en/topic/2733

Knowledge Base: Increasing Maximum Connections for VMware Sensors

§ http://kb.paessler.com/en/topic/30643

Knowledge Base: Checklist for Running PRTG on VMware

§ http://kb.paessler.com/en/topic/49193

22

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Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1 Detailed System Requirements

1.5.1

Detailed Sy stem Requirements

This section lists different aspects of system requirements for PRTG. Please consider these requirements in order to avoid issues while network monitoring.

§

Support ed Operat ing Sy st ems

23

§

Hardware Requirement s

24

§

Sample Configurat ions

25

§

Running PRTG on Virt ual Machines

27

§

Web Browser Requirement s

28

§

Screen Resolut ion

28

§

Requirement s for Monit ored Devices

28

§

Requirement s for t he Ent erprise Console

29

§

Requirement s for Mobile Web GUI

29

§

Requirement s for Smart phones

29

§

More

29

Supported Operating Systems

The 32-bit and 64-bit versions of the following operating systems are officially supported for

PRTG Core Service and Probe Service (Intel x86/x64 architectures only):

§ Microsoft Windows 7

§ Microsoft Windows 8

§ Microsoft Windows Server 2008 R2 and Windows Server 2008 R2 SP1

§ Microsoft Windows Server 2012**

§ Microsoft Windows Server 2012 R2**

§ Microsoft Windows Server 2003 SP1 or later

§ Microsoft Windows Vista*

§ Microsoft Windows Server 2008*

* For performance reasons, we do not recommend using Windows Vista or Windows Server

2008 R1, especially when monitoring via Windows Management Instrumentation (WMI). Using these operating systems, you will only be able to add a limited number of WMI sensors! For

detailed information, please see

More

29

section below. If you need to use Windows Server

2008 R1, we strongly recommend installing Service Pack 2 (SP2).

** Windows Server 2012 in Core mode and the Minimal Server Interface are not officially supported.

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23

Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1 Detailed System Requirements

The version (32-bit or 64-bit) of the PRTG Core Server depends on the version of your operating system. The 64-bit version of the PRTG Core Server will be installed if

§ the operating system is a 64-bit Windows system, and

§ the system provides 6GB RAM or more.

Otherwise the 32-bit version of the PRTG Core Server will be installed.

We recommend you to provide Microsoft .NET Framework versions 3.5 and 4.0 (with latest updates) on all systems running a PRTG probe. Note: Version 4.0 is imperatively needed for monitoring VMware and XenServer virtual environments.

More details: Some sensor types need the Microsoft .NET Framework to be installed on the computer running the PRTG probe. This is either on the local system (on every node, if on a

cluster probe), or on the system running a remote probe

2050

. Depending on the sensor type, the required versions are 2.0, 3.0, or 4.0. Note: According to the Microsoft website, .NET

version 3.5 contains versions 2.0 SP1 and 3.0 SP1. Version 4.0 is not downward compatible, but must be installed side-by-side to older version(s), if required.

For best performance of hybrid sensors using Windows Performance Counters and Windows

Management Instrumentation (WMI), we recommend Windows 2008 R2 or higher on the computer running the PRTG probe: This is either on the local system (on every node, if on a

cluster probe), or on the system running a remote probe

2050

.

Hardware Requirements

Hardware requirements for PRTG Core Service and Probe Service mainly depend on the sensor types and intervals used. The following values are provided as reference for common usage scenarios of PRTG (based on a default sensor interval of 60 seconds).

§ CPU

An average PC built in 2007 can easily monitor 1,000 sensors (see sensor type specific notes below). PRTG supports native x86 architectures.

§ RAM memory

Minimum requirement: 1024 MB RAM. You will need about 150 KB of RAM per sensor.

§ Hard Disk Drive

You will need about 200 KB of disk space per sensor per day (for sensors with 60 second interval).

§ Int ernet connect ion

An internet connection is required for license activation (via HTTP or email).

§ St able net work connect ion for remot e probes

Remote probes require a stable network connection between the PRTG core server and the remote probe. Unstable connections, for example via 3G, might work but it could be possible that you lose monitoring data if the connection is non-reliable.

24

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Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1 Detailed System Requirements

There are also non-hardware dependent limitations for some sensor types, for example, WMI and SNMP V3 sensors. These limitations can be overcome by distributing the sensors across

multiple remote probes

2049

. If you plan installations with more than 500 to 1,000 sensors, or more than 10 Packet Sniffer or xFlow (NetFlow, sFlow) sensors, please consult the site planner

tool linked in the

More

29

section below.

Sample Configurations

The sample configurations in the table below will give you an overview of the hardware requirements for PRTG, based on your configuration.

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25

Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1 Detailed System Requirements

26

Sy st em

CPU

RAM

Operat ing Sy st em

Sensors

Inst allat ion

Corresponds To

Scanning Int erval

Number of Probes

Average CPU Load

While Monit oring*

3 %

Average CPU Load

While Generat ing

Report s*

20 %

Average Memory Used

3 GB

Average Dat a Writ t en t o Disk Per Year

800 GB

Average Net work Load 80 kbit/s

Large Inst allat ion

A

Large Inst allat ion B Net book

Inst allat ion

DELL Alienware

Intel Core2 Quad-

Core

2.6 GHz

8 GB

DELL PowerEdge

2900 III

Intel Xeon Quad-

Core

1.87 GHz

16 GB

DELL Inspiron Mini

10

Intel Atom Z520

1.33 GHz

1 GB

Windows 7 64-Bit

20,000 SNMP

100 Other

400 switches à 48 ports

Windows 2003 64-

Bit

Windows XP 32-Bit

20,000 SNMP

400 switches à 48 ports

600 SNMP

750 WMI

24 switches à 25 ports

+ 30 Windows server

1 minute 1 minute 5 minutes

4 1 1

20 %

30 %

3.5 GB

800 GB

550 kbit/s

35 %

85 %

260 MB

55 GB

150 kbit/s

* CPU load is higher while users are accessing the web interface.

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Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1 Detailed System Requirements

Running PRTG on Virtual Machines

PRTG core server as well as PRTG probe can be run on virtualized platforms. The following platforms were tested successfully:

Virt ual Host Technology

VMware ESX/ESXi versions 3.5, 4.0, or 5.0

VMware Server 2.0

XEN Server 5.0

Parallels Virtuozzo Containers

Cloud Hosting Platforms (Amazon EC2,

TheRackspaceCloud, and others)

Client OS

Windows XP, Windows 2003 SP1 or later

(32/64 bit), Windows Vista, Windows 7 (32/64 bit), Windows 2008 (32/64 bit), Windows 8

(32/64 bit), Windows 2012 (32/64 bit)

Windows XP, Windows 2003 SP1 or later

(32/64 bit), Windows 2008, Windows 8 (32/64 bit), Windows 2012 (32/64 bit)

Windows XP, Windows 2003 SP1 or later

(32/64 bit), Windows 2008, Windows 8 (32/64 bit), Windows 2012 (32/64 bit)

Windows 2003 Server SP1 or later (32/64 bit),

Windows 2008 Server, Windows 8 (32/64 bit),

Windows 2012 (32/64 bit)

Windows Server 2003 SP1 or later, Windows

Server 2008, Windows 8 (32/64 bit), Windows

2012 (32/64 bit)

Important notice: We recommend using a dedicated physical machine to run both the PRTG core server and PRTG remote probes. If you run PRTG on a virtual machine, we strongly recommend to stay below 2,000 sensors for performance reasons. Unfortunately, we cannot offer technical support regarding performance and stability problems for PRTG installations on virtual machines that run with more than 5,000 sensors. In this case, please migrate PRTG to one or more, preferably physical, machines.

Note: When running PRTG on a virtual machine, do not use dynamic resource allocation, but please make sure that full resources are available to the virtual machine at any time. In our experience, dynamic resource allocation is not working efficiently for a monitoring software and can therefore lead to massive performance issues.

Please see also section

More

29

regarding running PRTG on VMware.

27

Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1 Detailed System Requirements

28

Web Browser Requirements

The following browsers are officially supported by the PRTG web interface (in order of performance and reliability):

§ Google Chrome 34 or later (recommended)

§ Mozilla Firefox 28 or later

§ Microsoft Internet Explorer 10 or 11

Note: Deprecated Internet Explorer versions as well as mobile browsers might not be able to display the full featured

Ajax web int erface

100

. Using these browsers, you can access the feature-limited

Mobile Web GUI

1947

, which does not require CSS or Javascript capability.

PRTG's web interface makes heavy use of Javascript and AJAX. We found that for some functions Chrome is up to 10 times faster than Internet Explorer, and 3 to 5 times faster than

Firefox.

Screen Resolution

A screen resolution of at least 1024x768 pixels is sufficient for most functions of PRTG.

However, we recommend a screen resolution of 1200x800 or higher.

Requirements for Monitored Devices

§ SNMP monit oring

The monitored device(s) must be equipped with SNMP Version 1, 2c, or 3 (i.e., an SNMPcompatible software must be installed on the device). SNMP must be enabled on the device and the machine running PRTG must be granted access to the SNMP interface.

§ Windows/WMI monit oring

In order to use WMI (Windows Management Instrumentation) monitoring, you will need a

Windows network. For client PCs monitored with WMI, only the

operating systems as given above

23

are officially supported. Windows 2000 is not officially supported. Please do not use Windows Vista or Windows 2008 R1 for WMI monitoring (they both have WMI performance issues). Windows XP is not officially supported and might not work with sensors which use Remote Powershell .

§ xFlow (IPFIX , Net Flow, sFlow) monit oring

The device must be configured to send NetFlow data packets (NetFlow version 5 or 9; IPFIX is the successor protocol of NetFlow 9) or sFlow packets (version 5) to the machine running the PRTG probe.

§ Packet Sniffer monit oring

Only data packets passing the local machine's network card can be analyzed. Switches with so-called 'monitoring ports' are necessary for network-wide monitoring in switched networks.

§ Ot her sensor t y pes

Depending on the specific sensor type, you can find requirements (for example, modules, components, device configurations) which may have to be fulfilled in the corresponding manual section, as well as partly when adding the sensor to a device.

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1 Detailed System Requirements

28.05.2014

Requirements for the Enterprise Console

The optional PRTG

Ent erprise Console

1894

runs under all Windows versions XP or later. It has a built-in webkit browser engine and requires no specific browser installed on the system. See also section

Ent erprise Console—Requirement s for Connect ions t o PRTG Web Server(s)

.

1894

Requirements for Mobile Web GUI

The feature-limited mobile web interface is optimized for low bandwidth and mobile access. It has been designed for and tested with iOS (iPhone, iPad), Android, Blackberry, Windows Mobile, and also deprecated Internet Explorer versions.

Requirements for Smartphones

The optional smartphone apps for iOS devices require iOS version 6 or later and PRTG v12 or later. For Android devices, the app "PRTG for Android" requires Android OS 4.0 or later (version

4.1 or later recommended), as well as PRTG Network Monitor 13.1 or later. For more information, please see

Smart phone Apps

1950

. The ' Mobile Web GUI

1947

' interface can be used on most phones with a browser. We successfully tested it on Symbian, BlackBerry, Windows,

Android, and iOS devices.

More

§

Updat e From Previous Versions

47

Paessler Blog: Don't Use Windows Vista And Windows 2008 R1 for Network Monitoring via

WMI!

§ http://www.paessler.com/blog/2010/09/22/

Paessler Website: Paessler PRTG Site Planner Tool

§ http://kb.paessler.com/en/topic/41373

Knowledge Base: How can I speed up PRTG—especially for large installations?

§ http://kb.paessler.com/en/topic/2733

Knowledge Base: My WMI sensors don't work. What can I do?

§ http://kb.paessler.com/en/topic/1043

Knowledge Base: Frequent Questions about xFlow, Packet Sniffing, Traffic Monitoring and

Cisco

§ http://kb.paessler.com/en/topic/3733

Knowledge Base: My SNMP sensors don't work. What can I do?

29

Part 1: Welcome to PRTG Network Monitor | 5 System Requirements

1 Detailed System Requirements

§ http://kb.paessler.com/en/topic/46863

Knowledge Base: Checklist for Running PRTG on VMware

§ http://kb.paessler.com/en/topic/49193

30

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Part 2

Quick Start Guide

14.01.2014

31

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