HP 8590D Spectrum Analyzer Calibration Guide

Returning the Spectrum Analyzer for Service

Use the information in this section if it is necessary to return the spectrum analyzer to

Hewlett-Packard.

Package the spectrum analyzer for shipment

Use the following steps to package the spectrum analyzer for shipment to Hewlett-Packard for service:

1. Fill in a service tag (available in the HP 8590 Series Spectrum Anulyzer User’s Gwicle) and attach it to the instrument. Please be as specific as possible about the nature of the problem. Send a copy of any or all of the following information: n

Any error messages that appeared on the spectrum analyzer display.

n

A completed Performance Test record. (Located in Chapter 1 of this guide.) n

Any other specific data on the performance of the spectrum analyzer.

Caution Spectrum analyzer damage can result from using packaging materials other than those specified. Never use styrene pellets in any shape as packaging materials. They do not adequately cushion the instrument or prevent it from shifting in the carton. Styrene pellets cause equipment damage by generating static electricity and by lodging in the spectrum analyzer fan.

2. Use the original packaging materials (see Figure 3-1) or a strong shipping container that is made of double-walled, corrugated cardboard with 159 kg (350 lb) bursting strength. The carton must be both large enough and strong enough to accommodate the spectrum analyzer and allow at least 3 to 4 inches on all sides of the spectrum analyzer for packing material.

3. If you have a front-panel cover, install it on the instrument; if not, protect the front panel with cardboard.

4. Surround the instrument with at least 3 to 4 inches of packing material, or enough to prevent the instrument from moving in the carton. If packing foam is not available, the best alternative is SD-240 Air CapTM from Sealed Air Corporation (Commerce, CA 90001).

Air Cap looks like a plastic sheet covered with l-1/4 inch air-filled bubbles. Use the pink Air

Cap to reduce static electricity. Wrap the instrument several times in the material to both protect the instrument and prevent it from moving in the carton.

5. Seal the shipping container securely with strong nylon adhesive tape.

6. Mark the shipping container “FRAGILE, HANDLE WITH CARE” to ensure careful handling.

7. Retain copies of all shipping papers.

Use the following illustration and table to help you package a tracking source for shipment.

3-4 If You Have a Problem HP 8590D Spectrum Analyzer

Figure 3-l. Spectrum Analyzer Packaging Materials

HP 85900 Spectrum Analyzer If You Have a Problem 3-5