System Event Log Troubleshooting Guide for Intel® S5500/S3420

System Event Log Troubleshooting Guide for Intel

®

Manageability Engine (ME) Events

Byte Field

15 Event Data 2

16 Event Data 3

13.2.1 Node Manager Health Event – Next Steps

Description

[7:4] – Error type

0-9 – Reserved

10 – Policy Misconfiguration

11 – Power Sensor Reading Failure

12 – Inlet Temperature Reading Failure

13 – Host Communication error

14 – Real-time clock synchronization failure

15 – Platform shutdown initiated by NM policy due to execution of action defined by Policy Exception Action

[3:0] – Domain Id (Currently, supports only one domain, Domain 0)

If Error type = 10 or 15 <Policy Id>

If Error type = 11 <Power Sensor Address>

If Error type = 12 <Inlet Sensor Address>

Otherwise set to 0.

Misconfigured policy can happen if the max/min power consumption of the platform exceeds the values in policy due to hardware reconfiguration.

First occurrence of an unacknowledged event will be retransmitted no faster than every 300 milliseconds.

Real-time clock synchronization failure alert is sent when NM is enabled and capable of limiting power, but within 10 minutes the firmware cannot obtain valid calendar time from the host side, so NM cannot handle suspend periods.

Next steps depend on the policy that was set. See the Node Manager Specification for more details.

Revision 1.1 Intel order number G74211-002 87