HP Pavilion g6-1c00 Notebook PC series Guide


Add to my manuals
114 Pages

advertisement

HP Pavilion g6-1c00 Notebook PC series Guide | Manualzz

HP Pavilion G6 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2011 Hewlett-Packard

Development Company, L.P.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S.

and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2011

Document Part Number: 665388-001

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 8

Top ........................................................................................................................................ 8

TouchPad ................................................................................................................. 8

Lights ....................................................................................................................... 9

Button .................................................................................................................... 10

Keys ...................................................................................................................... 11

Front ..................................................................................................................................... 12

Right side .............................................................................................................................. 13

Left side ................................................................................................................................ 14

Display ................................................................................................................................. 16

Bottom .................................................................................................................................. 17

3 Illustrated parts catalog .................................................................................................. 18

Serial number location ............................................................................................................ 18

Computer major components ................................................................................................... 20

Display assembly components ................................................................................................. 26

Mass storage devices ............................................................................................................. 28

Miscellaneous parts ................................................................................................................ 30

Sequential part number listing .................................................................................................. 31

4 Removal and replacement procedures ............................................................................ 36

Preliminary replacement requirements ....................................................................................... 36

Tools required ......................................................................................................... 36

Service considerations ............................................................................................. 36

Plastic parts ............................................................................................. 36

Cables and connectors ............................................................................. 37

Drive handling ......................................................................................... 37

Grounding guidelines .............................................................................................. 38

Electrostatic discharge damage .................................................................. 38

v

vi

Packaging and transporting guidelines ........................................ 39

Workstation guidelines .............................................................. 39

Equipment guidelines ................................................................. 40

Component replacement procedures ........................................................................................ 41

Serial number ......................................................................................................... 41

Computer feet ......................................................................................................... 42

Battery ................................................................................................................... 43

Service door ........................................................................................................... 44

Hard drive ............................................................................................................. 45

Optical drive .......................................................................................................... 48

WLAN module ........................................................................................................ 50

Memory module ...................................................................................................... 52

RTC battery ............................................................................................................ 53

Keyboard ............................................................................................................... 54

Top cover ............................................................................................................... 56

Power button board ................................................................................................. 60

Speaker assembly ................................................................................................... 62

TouchPad button board ............................................................................................ 63

USB board ............................................................................................................. 64

Security cable lock .................................................................................................. 65

Power connector ..................................................................................................... 66

Display assembly .................................................................................................... 67

System board ......................................................................................................... 73

Fan/heat sink assembly ........................................................................................... 77

Processor ............................................................................................................... 81

5 Specifications .................................................................................................................. 84

Computer specifications .......................................................................................................... 84

39.6-cm (15.6-in) display specifications .................................................................................... 85

Hard drive specifications ........................................................................................................ 86

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 87

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications .......................... 88

6 Setup Utility (BIOS) ......................................................................................................... 89

Starting Setup Utility ............................................................................................................... 89

Using Setup Utility .................................................................................................................. 89

Changing the language of Setup Utility ...................................................................... 89

Navigating and selecting in Setup Utility .................................................................... 90

Displaying system information ................................................................................... 90

Restoring factory default settings in Setup Utility .......................................................... 90

Exiting Setup Utility ................................................................................................. 90

Updating the BIOS ................................................................................................................. 91

Determining the BIOS version ................................................................................... 91

Downloading a BIOS update .................................................................................... 92

7 Backup and recovery ...................................................................................................... 93

Restore ................................................................................................................................. 94

Creating restore media ........................................................................................................... 94

Performing a system restore ..................................................................................................... 95

Restoring using the dedicated recovery partition (select models only) ............................. 95

Restoring using the restore media .............................................................................. 96

Changing the computer boot order ............................................................................ 97

Backing up and recovering your information ............................................................................. 97

Using Windows Backup and Restore ......................................................................... 98

Using Windows system restore points ........................................................................ 99

When to create restore points .................................................................... 99

Create a system restore point ..................................................................... 99

Restore to a previous date and time ............................................................ 99

8 Power cord set requirements ........................................................................................ 100

Requirements for all countries ................................................................................................ 100

Requirements for specific countries and regions ....................................................................... 101

9 Recycling ...................................................................................................................... 103

Index ............................................................................................................................... 104

vii

viii

1 Product description

Category Description

Processors

HP Pavilion G6 Notebook PC

Intel® Core™ i7-2620M processor (2.7

GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W

Intel Core i5-2540M processor (2.6 GHz,

SC turbo up to 3.3 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i5-2520M processor (2.5 GHz,

SC turbo up to 3.2 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i5-2430M processor (2.4 GHz,

SC turbo up to 3.0 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i5-2410M processor (2.3 GHz,

SC turbo up to 2.9 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i3-2350M processor (2.3 GHz,

3 MB L3 cache), Dual 35 W

Intel Core i3 2330M processor (2.2 GHz,

3 MB L3 cache) Dual 35 W

Intel Core i3 2310M processor (2.1 GHz,

3 MB L3 cache) Dual 35 W

Intel Pentium B960 (2.2 GHz, 2 MB L3 cache), Dual 35 W

Intel Pentium B950 (2.1 GHz, 2 MB L3 cache), Dual 35 W

Intel Core i5-480M processor (2.66 GHz,

SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-390M processor (2.66 GHz,

3 MB L3 cache), Dual 35 W

Intel® 2nd

Generation

Discrete UMA

Intel® Previous

Generation

Discrete UMA

√ √

√ √

AMD

UMA

1

Category Description

Intel Core i3-380M processor (2.53 GHz,

3 MB L3 cache), Dual 35 W

Intel Pentium P6300 (2.26 GHz, 3 MB L3 cache), Dual 35 W

Intel Pentium P6200 (2.13 GHz, 3 MB L3 cache), Dual 35 W

AMD A8–3500M (2.4 GHz/1.5 GHz, 4

MB L2 cache), Quad 35 W

AMD A6–3400M (2.3 GHz/1.4 GHz, 4

MB L2 cache), Quad 35W

AMD A4–3300M (2.5 GHz/1.9 GHz, 2

MB L2 cache), Dual 35 W

AMD E2-3000M (2.4 GHz/1.8 GHz, 1

MB L2 cache), Dual 35 W

AMD Phenom™ II N970 (2.2 GHz, 2 MB

L2 cache, 1333 MHz, 3.6 GT/s) – Quad

35 W

AMD Phenom II P960 (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Quad 25

W

AMD Phenom II N870 (2.3 GHz, 1.5 MB

L2 cache, 1333 MHz, 3.6 GT/s) – Triple

35 W

AMD Phenom II P860 (2.0 GHz, 1.5 MB

L2 cache, 1066 MHz, 3.6 GT/s) – Triple

25 W

AMD Phenom II N850 (2.2 GHz, 1.5 MB

L2 cache, 1333 MHz, 3.6GT/s) – Triple

35 W

AMD Phenom II N660 (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) – Dual 35

W

AMD Phenom II P650 (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25

W

AMD Turion™ II P560 (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25

W

AMD Athlon™ II P360 (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25

W

Intel® 2nd

Generation

Discrete UMA

Intel® Previous

Generation

Discrete UMA

AMD

UMA

2 Chapter 1 Product description

Chipset

Graphics

Category Description

AMD Athlon II P340 (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s) – Dual 25

W

AMD V160™ (2.4 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s) - SC 25 W

AMD V140™ (2.3 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s) - SC 25 W

AMD E450 (1.65 GHz, 1 MB L2 cache,

1333 MHz) - Dual 18 W

AMD E350 (1.6 GHz, 1 MB L2 cache,

1066 MHz), Dual 18 W

Intel HM 65 Express Chipset

Intel® 2nd

Generation

Discrete UMA

√ √

Intel® Previous

Generation

Discrete UMA

Intel HM 55 Express Chipset √ √

AMD

UMA

AMD RS880M + SB820M

AMD RS880 MD + SB820M

Intel HD Graphics 3000 √

ATI Radeon™ HD 6470M with 512 MB of dedicated video memory (64Mx16 DDR3,

900 MHz x 4 PCs)

ATI Radeon HD 6470M with 1 GB of dedicated video memory (128Mx16

DDR3, 900 MHz x 4 PCs)

AMD Radeon HD 6620G

AMD Radeon HD 6520G

AMD Radeon HD 6480G

AMD Radeon HD 6380G

AMD Radeon HD 6320G

ATI Mobility Radeon HD 4250 Graphics

Support for BD and/or HD DVD playback with HD Decode, and DX10/DX11

Support for Bus Active Chip Off (BACO)

√ √

3

Category Description

Panel

39.6-cm (15.6-in) HD LED BrightView

(1366 x 768)

16:9 wide aspect ratio

Memory

2 customer-accessible/upgradable

SODIMM slots:

DDR3-1333 MHz Dual Channel

Support

DDR3-1066 MHz Dual Channel

Support (DDR3-1333 downgraded to

DDR3-1066)

Supports up to 6 GB of system memory in the following configurations:

6144 MB (4096 MB × 1 + 2048 x

1)

4096 MB (4096 MB × 1)

4096 MB (2048 MB × 2)

3072 MB (1024 MB × 1 + 2048 MB

× 1)

2048 MB (2048 MB × 1)

2048 MB (1024 MB × 2)

Hard drives

Supports the following 9.5 mm, 6.35-

cm (2.5 in) SATA hard drives:

750 GB, 5400 rpm

640 GB, 5400 rpm

500 GB, 7200 rpm; 5400 rpm

Supports the following 9.5 mm, 6.35-

cm/7 mm, 6.35-cm (2.5 in) SATA hard drives:

320 GB, 7200 rpm; 5400 rpm

250 GB, 7200 rpm

Optical drives

12.7 mm (0.50-in) fixed SATA tray load

DVD±RW and CD-RW SuperMulti Double-

Layer Combo Drive

Blu-ray Disc ROM with DVD±R/RW

SuperMulti Double-Layer Drive

Intel® 2nd

Generation

Discrete UMA

√ √

Intel® Previous

Generation

Discrete UMA

√ √

AMD

UMA

4 Chapter 1 Product description

Category Description

Webcam

Audio

Ethernet

External media card

Internal card

Ports

VGA camera (640x480 by 24 frames per second), fixed angle, with activity light and single digital microphone

High-definition audio supports:

Microsoft® premium requirements with HP

Altec Lansing speakers

SRS Premium Sound technology

Integrated 10/100 network interface card

(NIC)

Integrated wireless local area network

(WLAN) options by way of wireless module and 2 wireless antennas built into display assembly

Supports the following WLAN formats:

Intel Centrino® Wireless-N 1000

(802.11b/g/n)

Intel Centrino Wireless-N 1030 +

Bluetooth (802.11b/g/n)

Atheros AR9285 802.11b/g/n 1x1 WiFi

Adapter

Ralink 5390GN 802.11b/g/n 1x1 WiFi

Adapter

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter

Realtek 8188GN 802.11b/g/n 1x1 WiFi

Adapter

Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

Digital Media Slot supporting SD, SDHC,

SDXC (UHS104 compliant), and MMC

One half-size Mini Card slot for WLAN

Audio-in (digital microphone)

Audio-out (stereo headphone)

High-Definition Multimedia Interface

(HDMI) version 1.4 supporting up to

1920x1200 @ 60 Hz

Intel® 2nd

Generation

Discrete UMA

√ √

Intel® Previous

Generation

Discrete UMA

√ √

AMD

UMA

5

Category Description

Hot plug/unplug with auto-detect for correct output to wide-aspect vs. standard aspect video

Intel® 2nd

Generation

Discrete UMA

√ √

Three USB 2.0 ports

√ following:

2048 x 1536 external resolution @

75 Hz

2048 x 1536 external resolution @

85 Hz

AC Smart Pin adapter

39.62-cm (15.6-in), full-size keyboard

Keyboard/ pointing devices

TouchPad with 2 buttons (multitouch gestures, 2-finger scrolling, pinch zoom, and taps enabled as default)

6-cell, 2.22 Ah, 47 Wh battery

Power requirements

Security

Operating system

Serviceability

6-cell, 2.55 Ah, 55 Wh battery

Batteries support fast charge

65 W AC Smart adapter with localized cable plug support

90 W AC Smart adapter with localized cable plug support

Security Lock

Preinstalled:

Windows 7® Home Premium (64 bit)

End-user replaceable parts:

Intel® Previous

Generation

Discrete UMA

√ √

AMD

UMA

6 Chapter 1 Product description

Category Description Intel® 2nd

Generation

Discrete UMA

Intel® Previous

Generation

Discrete UMA

AMD

UMA

7

2 External component identification

Top

TouchPad

Component

(1)

TouchPad light

(2)

(3)

(4)

(5)

TouchPad on/off button

Left TouchPad button

TouchPad zone

Right TouchPad button

8 Chapter 2 External component identification

Description

Off: The TouchPad is on.

Amber: The TouchPad is off.

Turns the TouchPad on and off. Quickly double-tap the

TouchPad button to turn the TouchPad on and off.

Functions like the left button on an external mouse.

Moves the pointer and selects or activates items on the screen.

Functions like the right button on an external mouse.

Lights

Component

(1)

(2)

(3)

Caps lock light

Power light

(4)

Wireless light

Description

Off: The TouchPad is on.

Amber: The TouchPad is off.

White: Caps lock is on.

Off: Caps lock is off.

On: The computer is on.

● Blinking: The computer is in Sleep mode.

● Off: The computer is off or in Hibernation mode.

White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.

Amber: All wireless devices are off.

Top 9

Button

Component

Power button

Description

When the computer is off, press the power button to turn on the computer.

When the computer is on, press the power button briefly to initiate Sleep mode.

● When the computer is in Sleep mode, press the power button briefly to exit Sleep mode.

When the computer is in Hibernation mode, press the power button briefly to exit Hibernation mode.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power

Options, or refer to the HP Notebook Reference Guide.

10 Chapter 2 External component identification

Keys

Component

(1)

esc key

(2)

fn key

(3)

Windows logo key

(4)

Windows applications key

(5)

Action keys

Description

Displays system information when pressed in combination with the fn key.

Displays system information when pressed in combination with the esc key.

Displays the Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Execute frequently used system functions.

Top 11

Front

Component Description

12 Chapter 2 External component identification

Right side

(5)

(6)

(1)

(2)

(3)

Component

Optical drive (select models only)

Optical drive light

USB port

(4)

Power connector

Security cable slot

Description

Plays optical discs, such as CDs, DVDs, and Blu-ray discs.

Green: The optical drive is being accessed.

Connects an optional USB device.

Blinking white: The battery is low.

Solid white: The computer is connected to external power.

Amber: The computer is charging the battery.

Off: The computer is not connected to external power.

Connects an AC adapter.

Attaches an optional security cable to the computer.

NOTE:

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Right side 13

Left side

(5)

(6)

(7)

(3)

(4)

Component

(1)

External monitor port

(2)

Vents (2)

RJ-45 (network) jack

HDMI port

USB ports (2)

Audio-in (microphone) jack

Audio-out (headphone) jack

Description

Connects an external VGA monitor or projector.

Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Connects a network cable.

Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component.

Connect optional USB devices.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety and Environmental Notices.

NOTE:

When a device is connected to the jack, the computer speakers are disabled.

14 Chapter 2 External component identification

Component

(8)

Digital Media Slot

(9)

(10)

Hard drive light

Power light

Description

Supports the following optional digital card formats:

MultiMedia Card (MMC)

Secure Digital (SD) Memory Card

Secure Digital High Capacity (SDHC) Memory Card

Secure Digital Extended Capacity (SDXC) Memory

Card

White: The hard drive is being accessed.

White: The computer is on.

Blinking white: The computer is in Sleep mode.

Left side 15

Display

Component

(1)

(2)

(3)

WLAN antennas (2)*

Webcam light

Webcam

Description

Send and receive wireless signals to communicate with WLANs.

On: The webcam is in use.

Records video and captures still photographs.

To use the webcam, select Start > All Programs >

Cyberlink YouCam.

(4)

Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and

Environmental Notices that applies to your country or region. These notices are located in Help and Support.

16 Chapter 2 External component identification

Bottom

(3)

(4)

Component

(1)

(2)

Battery bay

Vents (5)

Battery release latch

Service door

Description

Holds the battery.

Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Releases the battery from the battery bay.

Provides access to the hard drive, wireless modules, and memory modules.

Bottom 17

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.

Component

(1) Product name

(2)

(3)

Serial number (s/n)

Product number (p/n)

18 Chapter 3 Illustrated parts catalog

Description

The name affixed to the front of the computer.

An alphanumeric identifier that is unique to each product.

This number provides specific information about the product’s hardware components. The product number helps a service technician to determine what components and parts are needed.

Component

(4)

(5)

Warranty period

Model description

Description

The duration of the warranty period for the computer.

An alphanumeric identifier used to locate documents, drivers, and support for the computer.

Serial number location 19

Computer major components

20 Chapter 3 Illustrated parts catalog

Item

(1)

(4)

(5)

(6)

(7)

(8)

(9)

(10)

(11 &

14)

(3)

(2)

Description

39.6-cm (15.6-in) HD, LED, BrightView (1366 x 768) display assembly:

NOTE:

For more information on the display assembly internal component spare part

information, see Display assembly components on page 26 .

For use in Charcoal Grey computer models

For use in Sonoma Red computer models

For use in Luminous Rose computer models

For use in Pewter computer models

For use in Pacific Blue computer models

For use in Sweet Purple computer models

For use in White computer models

Keyboard (includes keyboard cable):

For use in the United States, Black

For use in French Canada, Black

For use in North America, White

For use in Latin America, White

Top cover (includes TouchPad board):

For use in Luminous Rose computer models

For use in Sweet Purple computer models

For use in Pewter computer models

For use in Charcoal Grey computer models

For use in Sonoma Red computer models

For use in Pacific Blue computer models

For use in White computer models

Security lock bracket (included with base enclosure)

Power connector (includes cable)

USB board

Power button board

Optical drive board

Speaker assembly (includes cable)

System board (includes replacement thermal material):

For use in Intel HM55 UMA computer models

Spare part number

639512-001

639514-001

639515-001

639516-001

639517-001

639519-001

653389-001

640892-001

640892-121

653389-001

653390-161

639528-001

639529-001

639531-001

639532-001

639533-001

639534-001

653391-001

640891-001

640883-001

640884-001

640886-001

639573-001

TouchPad button board 640885-001

639521-001

Computer major components 21

Item

(12 &

15)

Description

For use in Intel HM65 UMA computer models

For use in Intel HM55 discrete, 512 MB, computer models

For use in Intel HM55 discrete, 1 GB, computer models

For use in Intel HM65 discrete, 512 MB, computer models

For use in Intel HM65 discrete, 1 GB, computer models

For use in AMD UMA computer models

For use in Intel HM55 i3-370M UMA computer models.

For use in Intel HM65 UMA 1.1 computer models

For use in Intel HM65 discrete 512 MB computer models

For use in Intel HM65 discrete 1 GB computer models

For use in AMD E350 UMA computer models

For use in AMD A60M UMA computer models

For use in AMD E450 UMA computer models

For use in AMD 880M computer models

Processor (includes replacement thermal material)

Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W

Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i5-2430M processor (2.4 GHz, SC turbo up to 3.0 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3 cache),

Dual 35 W

Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3 2330M processor (2.2 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3 2310M (2.1 GHz, 3 MB L3 cache), Dual 35 W

Intel Pentium B960 (2.2 GHz, 2 MB L3 cache), Dual 35 W

Intel Pentium B950 (2.1 GHz, 2 MB L3 cache), Dual 35 W

Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W

631252-001

631255-001

631253-001

653341-001

638039-001

653340-001

653339-001

638037-001

653337-001

653338-001

634693-001

634692-001

625823-001

Spare part number

639522-001

639523-001

639524-001

639525-001

639526-001

640893-001

653087-001

657459-001

657461-001

657462-001

646738-001

649288-001

657146-001

668360-001

22 Chapter 3 Illustrated parts catalog

Item

(17)

(18)

(13 &

16)

Description

Intel Pentium P6300 (2.26 GHz, 3 MB L3 cache), Dual 35 W

Intel Pentium P6200 (2.13 GHz, 3 MB L3 cache), Dual 35 W

AMD A8-3500M (2.4 GHz/1.5 GHz, 4 MB L2 cache), Quad 35 W

AMD A6-3400M (2.3 GHz/1.4 GHz, 4 MB L2 cache), Quad 35 W

AMD A4-3300M (2.5 GHz/1.9 GHz, 2 MB L2 cache), Dual 35 W

AMD E2-3000M (2.4 GHz/1.8 GHz, 1 MB L2 cache), Dual 35 W

AMD Phenom II N970 (2.2 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) – Quad

35 W

AMD Phenom II P960 (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Quad 25

W

AMD Phenom II N870 (2.3 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) – Triple

35 W

AMD Phenom II P860 (2.0 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) – Triple

25 W

AMD Phenom II N850 (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) –Triple

35 W

AMD Phenom II N660 (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) – Dual 35

W

AMD Phenom II P650 (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25

W

AMD Turion II P560 (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W 634691-001

AMD Athlon II P360 (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W 636635-001

AMD Athlon II P340 (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s) – Dual 25 W 616343-001

AMD V160 (2.4 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W

AMD V140 (2.3 GHz, 512 kB L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W

Fan/heat sink assembly (includes replacement thermal material):

For use in AMD UMA computer models

For use in Intel UMA computer models

For use in Intel discrete computer models

For use in AMD A60M UMA computer models

For use in AMD A50M UMA computer models

Base enclosure

WLAN module

Atheros 9285G 802.11b/g/n WiFi Adapter

Spare part number

635500-001

625831-001

653350-001

653349-001

653348-001

653351-001

635496-001

634689-001

635495-001

634688-001

616345-001

635494-001

634687-00

636634-001

616333-001

640896-001

641024-001

641025-001

657143-001

657145-001

639569-001

580101-001

Computer major components 23

(21)

(19)

(20)

(23)

(22)

Item Description Spare part number

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

Intel Centrino Wireless-N 1030 + Bluetooth (802.11b/g/n)

Intel Centrino Wireless-N 1000 (802.11b/g/n)

Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter

Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter

600370–001

631956-001

593530-001

630703-001

630705-001

Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter

Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo

Adapter

640926-001

602993-001

Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo

Adapter

593127-001

Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

657325-001

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo

Adapter

Memory modules (1066 MHz, DDR3)

621569-001

581096-001

639738-001

449137-001

4 GB PC3 10600 1333 MHz shared

2 GB PC3-10600 MHz

1 GB PC3 10600 1333 MHz shared

RTC battery (includes mounting adhesive)

Hard drive

Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives:

750 GB, 5400 rpm

640 GB, 5400 rpm

500 GB, 7200 rpm

500 GB, 5400 rpm

Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:

320 GB, 7200 rpm

250 GB, 7200 rpm

Hard Drive Hardware Kit (not illustrated, includes bracket and screws)

Optical drive (select models only) (includes optical drive bezel and bracket)

Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

Optical Disc Drive protective insert

Hard drive connector board

634250-001

603785-001

634925-001

634638-001

634862-001

634861-001

640878-001

663683-001

660833-001

659360-001

644525-001

24 Chapter 3 Illustrated parts catalog

Item

(24)

(25)

Description

Battery

6-cell Li-lon, 2.20 Ah, 47 Wh

6-cell Li-lon, 2.55 Ah, 55 Wh

Service door (included in plastics kit)

Rubber Kit (not illustrated, includes bumper and rubber feet)

Spare part number

593553-001

593554-001

640889-001

639572-001

Computer major components 25

Display assembly components

Item

(1)

(4)

(5)

(6)

(7)

(2)

(3)

(8)

Description

Display bezel

Black

White

Webcam module

39.6-cm (15.6-in) high-definition, BrightView LED display panel

Display hinges

Display hinge covers

Display cable

Wireless antenna (includes wireless antenna transceivers and cable)

Display back cover (includes logo):

26 Chapter 3 Illustrated parts catalog

Spare part number

639509-001

657305-001

640880-001

641663-001

639511-001

640887-001

639510-001

639499-001

Item Description

For use in Pewter computer models

For use in Charcoal Grey computer models

For use in Sonoma Red computer models

For use in Pacific Blue computer models

For use in Luminous Rose computer models

For use in Sweet Purple computer models

For use in White computer models

Display Screw Kit (not illustrated)

Display Rubber Kit (not illustrated, includes display bumper strips)

Black

White

Spare part number

639500-001

639501-001

639502-001

639503-001

639506-001

639507-001

653388-001

640881-001

640882-001

640882-001

657304-001

Display assembly components 27

Mass storage devices

(2)

Item

(1)

Description

Hard drive

Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives:

750 GB, 5400 rpm

Spare part number

640 GB, 5400 rpm

500 GB, 7200 rpm

500 GB, 5400 rpm

Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:

320 GB, 7200 rpm

250 GB, 7200 rpm

Hard Drive Hardware Kit (not illustrated, includes bracket and screws)

Optical drive (select models only), (12.7 mm, SATA, fixed, includes bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

634250-001

603785-001

634925-001

634638-001

634862-001

634861-001

640878–001

660833-001

28 Chapter 3 Illustrated parts catalog

Item

(3)

Description

Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive

Optical Drive protective insert

Spare part number

663683-001

659360-001

Mass storage devices 29

Miscellaneous parts

Description

AC adapters

65 W AC adapter

90 W AC adapter (select models only)

Power cord, AC, 3 wire, black, 1.83-m

Thermal pads kit

Screw kit

Phillips 2.0 x 2.0 (pan head) screw

Phillips 3.0 x 1.5 screw

Phillips 3.0 x 2.0 screw

Phillips 3.0 x 3.0 screw

Phillips 4.0 x 2.0 (captive) screw

Phillips 6.0 x 2.5 screw

Phillips 10.0 x 2.0 (captive) screw

Spare part number

609939-001

620656-001

490371-001

634366-001

640879-001

30 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number

449137-001

490371-001

580101-001

581096-001

593127-001

593530-001

593553–001

593554-001

600370-001

602993-001

603785-001

609939-001

616333-001

616343-001

616345-001

620656-001

621569-001

625823-001

625831-001

630703-001

630705-001

631252-001

631253-001

631255-001

631956-001

634250-001

634366-001

634638-001

634687-001

Description

RTC battery (includes mounting adhesive)

Power cord, AC, 3 wire, black, 1.83-m

Atheros 9285G 802.11b/g/n WiFi Adapter

2 GB memory module, 1066 MHz, DDR3

Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter

Intel Centrino Wireless-N 1000 (802.11b/g/n)

Battery, 6-cell, 2.20 Ah, 47 Wh

Battery, 6-cell, 2.55 Ah, 55 Wh

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter

640 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

65 W AC adapter

AMD V140 processor (2.3 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s), SC 25 W

AMD Athlon II P340 processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s), Dual 25 W

AMD Phenom II N850 processor (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35

W

90 W AC adapter

4 GB memory module, 10600 1333 MHz shared

Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W

Intel Pentium P6200 processor (2.13 GHz, 3 MB L3 cache), Dual 35 W

Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter

Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter

Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35

W

Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35 W

Intel Centrino Wireless-N 1030 + Bluetooth 802.11 b/g/n adapter

750 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

Thermal pads kit

500 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

AMD Phenom II P650 processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s), Dual 25 W

Sequential part number listing 31

635500-001

636634-001

636635-001

638037-001

638039-001

639499-001

639500-001

639501-001

639502-001

639503-001

639506-001

639507-001

639509-001

639510-001

639511-001

639512-001

639514-001

Spare part number

634688-001

634689-001

634691-001

634692-001

634693-001

634861-001

634862-001

634925-001

635494-001

635495-001

635496-001

Description

AMD Phenom II P860 processor (2.0 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s), Triple 25

W

AMD Phenom II P960 processor (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s), Quad 25 W

AMD Turion II P560 processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s), Dual 25 W

Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35

W

250 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive

320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive

500 GB, 7200 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

AMD Phenom II N660 processor (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Dual 35 W

AMD Phenom II N870 processor (2.3 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35

W

AMD Phenom II N970 processor (2.2 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 35

W

Intel Pentium P6300 processor (2.26 GHz, 3 MB L3 cache), Dual 35 W

AMD V160 processor (2.4 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s), SC 25 W

AMD Athlon II P360 processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s), Dual 25 W

Intel Core i3 2310M processor (2.1 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3 cache), Dual 35 W

Wireless antenna (includes wireless antenna transceivers and cable)

Display back cover (includes logo) for use in Pewter computer models

Display back cover (includes logo) for use in Charcoal Grey computer models

Display back cover (includes logo) for use in Sonoma Red computer models

Display back cover (includes logo) for use in Pacific Blue computer models

Display back cover (includes logo) for use in Luminous Rose computer models

Display back cover (includes logo) for use in Sweet Purple computer models

Display bezel, Black

Display cable

Display hinges

39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Charcoal Grey computer models

39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sonoma Red computer models

32 Chapter 3 Illustrated parts catalog

639524-001

639525-001

639526-001

639528-001

639529-001

639531-001

639532-001

639533-001

639534-001

639569-001

639572-001

639573-001

639738-001

640878-001

640879-001

640880-001

640881-001

640882-001

640883-001

640884-001

Spare part number

639515-001

639516-001

639517-001

639519-001

639521-001

639522-001

639523-001

Description

39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Luminous Rose computer models

39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pewter computer models

39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pacific Blue computer models

39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sweet Purple computer models

System board (includes replacement thermal material) for use in Intel HM55 UMA computer models

System board (includes replacement thermal material) for use in Intel HM65 UMA computer models

System board (includes replacement thermal material) for use in Intel HM55 discrete, 512 MB, computer models

System board (includes replacement thermal material) for use in Intel HM55 discrete, 1 GB, computer models

System board (includes replacement thermal material) for use in Intel HM65 discrete, 512 MB, computer models

System board (includes replacement thermal material) for use in Intel HM65 discrete, 1 GB, computer models

Top cover (includes TouchPad board) for use in Luminous Rose computer models

Top cover (includes TouchPad board) for use in Sweet Purple computer models

Top cover (includes TouchPad board) for use in Pewter computer models

Top cover (includes TouchPad board) for use in Charcoal Grey computer models

Top cover (includes TouchPad board) for use in Sonoma Red computer models

Top cover (includes TouchPad board) for use in Pacific Blue computer models

Base enclosure

Rubber Kit (includes bumper and rubber feet)

Speaker assembly (includes cable)

1 GB Memory module PC3 10600 1333 MHz shared

Hard Drive Hardware Kit (includes bracket and screws)

Screw Kit

Webcam module

Display Screw Kit

Display Rubber Kit, Black (includes display bumper strips)

USB board

Power button board

Sequential part number listing 33

653338-001

653339-001

653340-001

653341-001

653348-001

653349-001

653350-001

6533651-001

653388-001

653389-001

653390-001

653390-161

Spare part number

640885-001

640886-001

640887-001

640889-001

640891-001

640892-001

640892-121

640893-001

640896-001

640926-001

641024-001

641025-001

641663-001

644525-001

646738-001

649288-001

653087-001

Description

TouchPad button board (includes bracket and cable)

Optical drive board

Display hinge covers

Plastics Kit (includes service door)

Power connector (includes cable)

Keyboard (includes keyboard cable) for use in the United States, Black

Keyboard (includes keyboard cable) for use in French Canada, Black

System board (includes replacement thermal material) for use in AMD UMA computer models

Fan/heat sink assembly (includes replacement thermal material) for use in AMD computer models

Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter

Fan/heat sink assembly (includes replacement thermal material) for use in Intel UMA computer models

Fan/heat sink assembly (includes replacement thermal material) for use in Intel discrete computer models

39.6 cm (15.6-in) high-definition, BrightView LED display panel

Hard drive connector board

System board (includes replacement thermal material) for use in AMD E350 UMA computer models

System board (includes replacement thermal material) for use in AMD A60M UMA computer models

System board (includes replacement thermal material) for use in Intel HM55 i3-370M UMA computer models

Intel Pentium B950 processor (2.1 GHz, 2 MB L3 cache), Dual 35 W

Intel Core i3-2330M processor (2.2 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i5-2430M processor (2.4 GHz, SC turbo up to 3.0 GHz, 3 MB L3 cache), Dual 35 W

AMD A4-3300M processor (2.5 GHz/1.9 GHz, 2 MB L2 cache), Dual 35 W

AMD A6-3400M processor (2.3 GHz/1.4 GHz, 4 MB L2 cache), Quad 35 W

AMD A8-3500M processor (2.4 GHz/1.5 GHz, 4 MB L2 cache), Quad 35 W

AMD E2-3000M processor (2.4 GHz/1.8 GHz, 1 MB L2 cache), Dual 35 W

Display back cover (includes logo) for use in White computer models

39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in White computer models

Keyboard (includes keyboard cable) for use in the United States, White

Keyboard (includes keyboard cable) for use in the Latin America, White

34 Chapter 3 Illustrated parts catalog

Spare part number

653391-001

655795-001

657143-001

657145-001

657146-001

657304-001

657305-001

657325-001

657459-001

657461-001

657462-001

659360-001

660833-001

663683-001

664662-001

668360-001

Description

Top cover (includes TouchPad board) for use in White computer models

Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

Fan/heat sink assembly (includes replacement thermal material) for use in AMD A60M UMA computer models

Fan/heat sink assembly (includes replacement thermal material) for use in AMD A50M UMA computer models

System board (includes replacement thermal material) for use in AMD E450 UMA computer models

Display Rubber Kit, White (includes display bumper strips)

Display bezel, White

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

System board (includes replacement thermal material) for use in HM65 UMA 1.1 computer models

System board (includes replacement thermal material) for use in HM65 discrete 512MB computer models

System board (includes replacement thermal material) for use in HM65 discrete 1GB computer models

Optical Drive protective insert

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive

Intel Pentium B960 (2.2 GHz, 2 M L3 cache), Dual 35 W

System board (includes replacement thermal material) for use in AMD 880M UMA computer models

Sequential part number listing 35

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

The following tools are needed to complete the removal and replacement procedures:

Flat-bladed screwdriver

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Service considerations

Before disassembly or assembly procedures, review and adhere to all service considerations.

NOTE:

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

36 Chapter 4 Removal and replacement procedures

Cables and connectors

CAUTION:

When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION:

Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Preliminary replacement requirements 37

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.

An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION:

To prevent damage to the computer when removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION:

A product can be degraded by as little as 700 V.

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

Relative humidity

10% 40%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

38 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a component or assembly.

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 39

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V

40 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

The serial number label, located in the battery bay of the computer, provides important information that you may need when contacting technical support.

(1) Product name

(2) Serial number

(3) Product number

(4) Warranty period

(5) Model description

Component replacement procedures 41

Computer feet

Description

Rubber Feet Kit

Spare part number

639572-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.

42 Chapter 4 Removal and replacement procedures

Battery

Description

6 cell, 2.20 Ah, 47 Wh

6 cell, 2.55 Ah, 55 Wh

Spare part number

593553-001

593554-001

Before disassembling the computer:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.

Remove the battery:

1.

Turn the computer upside down on a flat surface.

2.

Slide the battery release latch (1) to release the battery.

3.

Pivot the battery (2) upward and lift it out of the computer (3).

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place.

Component replacement procedures 43

Service door

Description

Plastics Kit (contains only the service door)

Spare part number

640889-001

Before removing the service door, remove the battery (see Battery on page 43 ).

1.

Position the computer upside down, with the front toward you.

2.

Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service door to the computer.

3.

Remove the service door (2).

Reverse this procedure to install the service door.

44 Chapter 4 Removal and replacement procedures

Hard drive

NOTE:

The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.

Spare part number Description

Supports the following 9.50 mm, 6.35 cm (2.5 in) SATA hard drives:

750 GB, 5400 rpm

640 GB, 5400 rpm

500 GB, 7200 rpm

500 GB, 5400 rpm

Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:

320 GB, 7200 rpm

250 GB, 7200 rpm

Hard Drive Hardware Kit (not illustrated, includes connector, bracket, and screws)

634250-001

603785–001

634925-001

634638-001

634862-001

634861-001

640878-001

Before removing the hard drive, remove the following components:

1.

Battery (see

Battery on page 43 )

2.

Service door (see Service door on page 44 )

Remove the hard drive:

1.

Use the rubber tab on the hard drive bracket (1) to move the hard drive to the left and disconnect it from the hard drive adapter.

Component replacement procedures 45

2.

Lift the hard drive (2) out of the hard drive bay.

3.

To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.

4.

Pull the bracket (2) straight up to remove it from the hard drive.

5.

To replace the hard drive adapter, remove the Phillips pan head 2.0 x 2.0 screw (1), and then disconnect the adapter from the system board at the outside edge (2).

46 Chapter 4 Removal and replacement procedures

6.

Then lift the adapter out at a 45-degree angle (3).

Reverse this procedure to install the hard drive.

Component replacement procedures 47

Optical drive

NOTE:

The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

Description

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive

Optical Drive protective insert

Spare part number

660833-001

663683-001

659360-001

Before removing the optical drive:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

Remove the optical drive:

1.

Remove the Phillips 6.0 x 2.5 screw (1) that secures the optical drive to the computer.

2.

Insert a straightened paper clip (2), into the release access opening in the bezel, and then press inward.

3.

Grasp the bezel and slide the optical drive out of the computer (3).

4.

To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you.

5.

Remove the two Phillips 3.0 x 2.0 screws (1) that secure the optical drive bracket to the optical drive.

48 Chapter 4 Removal and replacement procedures

6.

Remove the optical drive bracket (2).

Reverse the above procedure to reassemble and install the optical drive.

Component replacement procedures 49

WLAN module

Description

Atheros 9285G 802.11b/g/n WiFi Adapter

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

Intel Centrino Wireless-N 1030 + Bluetooth (802.11 b/g/n)

Intel Centrino Wireless-N 1000 (802.11 b/g/n)

Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter

Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter

Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter

Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter

Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter

Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

Spare part number

580101-001

600370-001

631956-001

593530-001

630703-001

630705-001

640926-001

602993-001

593127-001

655795-001

657325-001

Before removing the WLAN module, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

Remove the WLAN module:

1.

Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module.

2.

Remove the two Phillips 3.0 x 2.0 screws (3) that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

50 Chapter 4 Removal and replacement procedures

3.

Remove the WLAN module (4) by pulling it away from the slot at an angle.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through

Help and Support.

NOTE:

WLAN modules are designed with a notch (5) to prevent incorrect insertion into the

WLAN module slot.

Reverse this procedure to install a WLAN module.

Component replacement procedures 51

Memory module

Description

4 GB PC3 10600 1333 MHz shared

2 GB PC3 10600 MHz

1 GB PC3 10600 1333 MHz shared

Spare part number

621569-001

581096-001

639738-001

Before removing the memory module, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

Remove the memory module:

1.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

2.

Remove the module (2) by pulling it away from the slot at an angle.

NOTE:

Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install a memory module.

52 Chapter 4 Removal and replacement procedures

RTC battery

Description

RTC battery (includes mounting adhesive)

Spare part number

449137-001

Before removing the RTC battery, remove the following components:

1.

Battery (see

Battery on page 43 )

2.

Service door (see Service door on page 44 )

Remove the RTC battery:

1.

Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system board.

2.

Lift the battery (2) out of the computer.

Reverse this procedure to install the RTC battery.

Component replacement procedures 53

Keyboard

Description

For use in the United States, Black

For use in French Canada, Black

For use in the United States, White

For use in Latin America, White

Spare part number

640892-001

640892-121

653390-001

653390-161

Before removing the keyboard, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

Remove the keyboard:

1.

Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to the computer.

2.

Using a thin, flat-bladed screwdriver, gently pry loose the three snaps (2) inside the battery bay to release the top edge keyboard tabs.

3.

Turn the computer right-side up, with the front toward you.

4.

Open the computer as far as possible.

5.

Lift the rear edge of the keyboard, and then tilt the keyboard forward onto the palm rest (1).

6.

Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.

54 Chapter 4 Removal and replacement procedures

7.

Remove the keyboard (4).

Reverse this procedure to install the keyboard.

Component replacement procedures 55

Top cover

Description

For use in Luminous Rose computer models

For use in Sweet Purple computer models

For use in Pewter computer models

For use in Charcoal Grey computer models

For use in Sonoma Red computer models

For use in Pacific Blue computer models

For use in White computer models

Spare part number

639528-001

639529-001

639531-001

639532-001

639533-001

639534-001

653391-001

Before removing the top cover, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

3.

Hard drive (see

Hard drive on page 45 ).

4.

Optical drive (see

Optical drive on page 48 ).

5.

WLAN module (see

WLAN module on page 50 ).

6.

Memory module (see

Memory module on page 52

).

7.

Keyboard (see

Keyboard on page 54 ).

Remove the top cover:

1.

Turn the computer right-side up, with the front toward you, and open the computer as far as possible.

56 Chapter 4 Removal and replacement procedures

2.

Release the three ZIF connectors (1) to which the ZIF cables are attached and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the system board.

3.

Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer.

4.

Close the computer and turn it upside down, with the front toward you.

Component replacement procedures 57

5.

Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure.

NOTE:

The four screws along the front edge also serve to secure the speakers inside the base enclosure.

6.

Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.

Remove the top cover (2).

NOTE:

The TouchPad is glued to the top cover and is included with the top cover spare part.

58 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the top cover.

Component replacement procedures 59

Power button board

Description

Power button board

Spare part number

640884-001

Before removing the power button board, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

3.

Hard drive (see

Hard drive on page 45 )

4.

Optical drive (see

Optical drive on page 48 )

5.

WLAN module (see

WLAN module on page 50 ).

6.

Memory module (see

Memory module on page 52

)

7.

Keyboard (see

Keyboard on page 54 )

8.

Top cover (see

Top cover on page 56 )

Remove the power button board:

1.

Turn the top cover upside down with the rear edge toward you.

2.

Remove the Phillips 3.0 x 2.0 screw (1) that secures the power button board to the top cover.

3.

Lift up and remove the power button board (2).

60 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the power button board.

Component replacement procedures 61

Speaker assembly

Description

Speaker assembly (includes cable)

Before removing the speaker assembly, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

3.

Hard drive (see

Hard drive on page 45 )

4.

Optical drive (see

Optical drive on page 48 )

5.

Keyboard (see

Keyboard on page 54 )

6.

Top cover (see

Top cover on page 56 )

Remove the speaker assembly:

1.

Disconnect the speaker cable (1) from the system board.

2.

Lift up and remove the speakers (2).

Spare part number

639573-001

Reverse this procedure to install the speaker assembly.

62 Chapter 4 Removal and replacement procedures

TouchPad button board

Description

TouchPad button board (includes bracket and cable)

Spare part number

640885-001

Before removing the TouchPad button board, remove the following components:

1.

Battery (see

Battery on page 43 )

2.

Service door (see Service door on page 44 )

3.

Hard drive (see Hard drive on page 45 )

4.

Optical drive (see Optical drive on page 48

)

5.

Keyboard (see Keyboard on page 54 )

6.

Top cover (see Top cover on page 56 )

Remove the TouchPad button board:

1.

Release the ZIF connector (1) to which the TouchPad button board cable is attached, and then disconnect the cable (2) from the TouchPad.

2.

Slide the TouchPad bracket to the left (3) and then remove it.

3.

Remove the TouchPad button board (4).

Reverse the above procedure to reassemble and install the TouchPad button board.

Component replacement procedures 63

USB board

Description

USB board

Before removing the USB board, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

3.

Hard drive (see

Hard drive on page 45 )

4.

Optical drive (see

Optical drive on page 48 )

5.

Keyboard (see

Keyboard on page 54 )

6.

Top cover (see

Top cover on page 56 )

Remove the USB board:

1.

Position the computer right-side up, with the right side toward you.

2.

Release the clips (1) that secure the USB board to the base enclosure.

3.

Lift the USB board (2) straight up to remove it from the computer.

Spare part number

640883-001

Reverse this procedure to install the USB board.

64 Chapter 4 Removal and replacement procedures

Security cable lock

NOTE:

The security cable lock is included with the base enclosure, spare part number 639569-001.

Before removing the security cable lock, remove the following components:

1.

Battery (see

Battery on page 43 )

2.

Service door (see Service door on page 44 )

3.

Hard drive (see Hard drive on page 45 )

4.

Optical drive (see Optical drive on page 48

)

5.

Keyboard (see Keyboard on page 54 )

6.

Top cover (see Top cover on page 56 )

Remove the security cable lock:

1.

Remove the two Phillips 4.0 x 2.5 screws that secure the security lock to the base enclosure.

2.

Lift the security lock straight up to remove it from the computer.

Reverse this procedure to install the security cable lock.

Component replacement procedures 65

Power connector

Description

Power connector (includes cable)

Before removing the power connector cable, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

3.

Hard drive (see

Hard drive on page 45 )

4.

Optical drive (see

Optical drive on page 48 )

5.

Keyboard (see

Keyboard on page 54 )

6.

Top cover (see

Top cover on page 56 )

Remove the power connector:

1.

Turn the computer right-side up, with the right side toward you.

2.

Disconnect the power connector cable (1) from the system board.

3.

Lift the power connector (2) from the clips built into the base enclosure.

Spare part number

640891-001

Reverse this procedure to install the power connector.

66 Chapter 4 Removal and replacement procedures

Display assembly

Description

39.6-cm (15.6-in) High Definition (HD), LED BrightView display assembly:

For use in Charcoal Grey computer models

For use in Sonoma Red computer models

For use in Luminous Rose computer models

For use in Pewter computer models

For use in Pacific Blue computer models

For use in Sweet Purple computer models

For use in White computer models

Spare part number

639512-001

639514-001

639515-001

639516-001

639517-001

639519-001

653389-001

Before removing the display assembly, remove the following components:

1.

Battery (see

Battery on page 43 )

2.

Service door (see Service door on page 44 )

3.

Optical drive (see Optical drive on page 48

)

4.

WLAN module (see WLAN module on page 50 )

5.

Keyboard (see Keyboard on page 54 )

6.

Top cover (see Top cover on page 56 )

7.

USB board (see

USB board on page 64

)

Remove the display assembly:

1.

Turn the computer right-side up, with the front toward you.

2.

Open the computer as far as possible.

3.

Disconnect the display panel cable (1) from the system board and remove it from its routing channel.

4.

Pull the antenna cables through the opening in the base enclosure (2), and then disengage the cables from the clip in the routing channel leading to the display hinge.

CAUTION:

Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components.

5.

Remove the five Phillips 6.0 x 2.5 screws (3) that secure the display assembly to the computer.

Component replacement procedures 67

6.

Lift the display panel (4) straight up to remove it.

Reverse this procedure to install the display assembly.

7.

To replace any of the display assembly internal components, remove the following screw covers and screws:

(1) Two Mylar screw covers on the display bezel bottom edge

(2) Two Phillips 4.0 x 2.5 screws

The display screw covers are included in the Display Rubber Kit, spare part number 640882-001.

68 Chapter 4 Removal and replacement procedures

8.

Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display back cover.

9.

Remove the display bezel (4).

Reverse this procedure to install the display bezel.

10.

To replace the webcam module, lift the webcam module as far from the display enclosure as the webcam module cable allows.

11.

Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 640880-001.

Reverse this procedure to install the webcam module.

Component replacement procedures 69

12.

To replace the display hinge covers, remove the three Phillips 4.0 x 2.5 screws (1) that secure the covers to the display enclosure.

13.

Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001.

Reverse this procedure to install the display hinge covers.

14.

To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display enclosure.

70 Chapter 4 Removal and replacement procedures

15.

Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 641663-001.

Reverse this procedure to install the display panel.

16.

To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel.

17.

Remove the display hinges (2) from the display panel. The display hinges are available using spare part number 639511-001.

Reverse this procedure to install the display hinges.

18.

To replace the wireless antenna transceivers, lift up on the silver transceiver (1), and then release the adhesive material from the display cover.

Component replacement procedures 71

19.

Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable are available using spare part number 639499-001.

Reverse this procedure to install the display wireless antenna transceivers.

20.

To remove the display cable from the display panel, lift the tape (1), and disconnect the cable

(2). Then, gently peel the cable away from the display panel (3).

Reverse this procedure to install the display panel.

72 Chapter 4 Removal and replacement procedures

System board

NOTE:

The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material.

Description

For use in Intel HM55 UMA computer models

For use in Intel HM65 UMA computer models

For use in Intel HM55 discrete, 512 MB, computer models

For use in Intel HM55 discrete, 1 GB, computer models

For use in Intel HM65 discrete, 512 MB, computer models

For use in Intel HM65 discrete, 1 GB, computer models

For use in AMD UMA computer models

For use in AMD E350 UMA computer models

For use in AMD A60M UMA computer models

For use in Intel HM55 i3-370M UMA computer models.

For use in AMD E450 UMA computer models

For use in Intel HM65 UMA 1.1 computer models

For use in Intel HM65 discrete 512MB computer models

For use in Intel HM65 discrete 1GB computer models

For use in AMD 880M computer models

Spare part number

639521-001

639522-001

639523-001

639524-001

639525-001

639526-001

640893-001

646738-001

649288-001

653087-001

657146-001

657459-001

657461-001

657462-001

668360-001

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory modules (see

Memory module on page 52

)

WLAN module (see WLAN module on page 50 )

Before removing the system board, remove the following components:

1.

Battery (see

Battery on page 43 )

2.

Service door (see Service door on page 44 )

3.

Hard drive (see Hard drive on page 45 )

4.

Optical drive (see Optical drive on page 48

)

5.

WLAN module (see WLAN module on page 50 )

6.

Memory module (see

Memory module on page 52

)

7.

Keyboard (see Keyboard on page 54 )

Component replacement procedures 73

8.

Top cover (see

Top cover on page 56 )

9.

USB board (see

USB board on page 64

)

10.

Display assembly (see

Display assembly on page 67 )

11.

Power connector (see

Power connector on page 66 )

Remove the optical drive connector board:

1.

Turn the computer right-side up, with the front toward you.

2.

Remove the three Phillips 4.0 x 2.5 screws (1) that secure the optical drive connector board to the computer.

3.

Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the system board.

Reverse this procedure to install the optical drive connector board.

4.

Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer.

74 Chapter 4 Removal and replacement procedures

5.

Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle.

For AMD computer models, see the following image.

For Intel computer models, see the following image.

Component replacement procedures 75

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Fan/heat sink assembly (see

Fan/heat sink assembly on page 77 )

Processor (see

Processor on page 81 )

Reverse the disassembly procedure to install the system board.

76 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

NOTE:

The fan/heat sink assembly includes replacement thermal material.

Description

For use in AMD UMA computer models

For use in Intel UMA computer models

For use in Intel discrete computer models

For use in AMD A60M UMA computer models

For use in AMD A50M UMA computer models

Spare part number

640896-001

641024-001

641025-001

657143-001

657145-001

Before removing the fan/heat sink assembly, remove the following components:

1.

Battery (see

Battery on page 43 )

2.

Service door (see Service door on page 44 )

3.

Hard drive (see Hard drive on page 45 )

4.

Optical drive (see Optical drive on page 48

)

5.

WLAN module (see WLAN module on page 50 )

6.

Memory module (see

Memory module on page 52

)

7.

Keyboard (see Keyboard on page 54 )

8.

Top cover (see Top cover on page 56 )

9.

USB board (see

USB board on page 64

)

10.

Display assembly (see Display assembly on page 67

)

11.

Power connector (see

Power connector on page 66 )

12.

System board (see

System board on page 73 )

Remove the fan/heat assembly (fan/heat sink appearance may vary):

NOTE:

Steps 1 through 5 apply only to computer models equipped with Intel processors.

1.

Turn the system board right-side up, with the front toward you.

2.

Disconnect the fan cable from the system board (1).

3.

Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.

Component replacement procedures 77

4.

Follow the sequence embossed on heat sink to loosen the six Phillips 10.0 x 2.0 captive screws

(3) that secure the fan/heat sink assembly to the system board.

NOTE:

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

5.

Remove the fan/heat sink assembly (4) by lifting it straight up.

NOTE:

Steps 6 through 10 apply only to computer models equipped with AMD processors.

6.

Turn the system board right-side up, with the front toward you.

7.

Disconnect the fan cable from the system board (1).

8.

Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.

NOTE:

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

9.

Follow the sequence embossed on the heat sink to loosen the six Phillips 10.0 x 2.0 captive screws (3) that secure the fan/heat sink assembly to the system board.

78 Chapter 4 Removal and replacement procedures

10.

Remove the fan/heat sink assembly (4) by lifting straight up.

Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5), and from the processor (4). Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

NOTE:

Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits.

The following illustration shows the locations for thermal material on systems with Intel processors.

Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1), (2), and (4), from the fan/heat sink assembly at locations (3), (5), and (7), and from the processor (6). Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

The following illustration shows the locations for thermal material on systems with AMD processors.

Component replacement procedures 79

After applying fresh thermal paste to the components, reverse the above procedure to install the fan/ heat sink assembly.

80 Chapter 4 Removal and replacement procedures

Processor

NOTE:

All processor spare part kits include thermal material.

Description

Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W

Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i5-2430M processor (2.4 GHz, SC turbo up to 3.0 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-2330M processor (2.2 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3 2310M (2.1 GHz, 3 MB L3 cache) Dual 35 W

Intel Pentium B960 (2.2 GHz, 2 MB L3 cache), Dual 35 W

Intel Pentium B950 (2.1 GHz, 2MB L3 cache), Dual 35 W

Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W

Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W

Intel Pentium P6300 (2.26 GHz, 3 MB L3 cache), Dual 35 W

Intel Pentium P6200 (2.13 GHz, 3 MB L3 cache), Dual 35 W

AMD A8-3500M (2.4 GHz/1.5 GHz, 4 MB L2 cache), Quad 35 W

AMD A6-3400M (2.3 GHz/1.4 GHz, 4 MB L2 cache), Quad 35 W

AMD A4-3300M (2.5 GHz/1.9 GHz, 2 MB L2 cache), Dual 35 W

AMD E2-3000M (2.4 GHz/1.8 GHz, 1 MB L2 cache), Dual 35 W

AMD Phenom II N970 (2.2 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) –Quad 35 W

AMD Phenom II P960 (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Quad 25 W

AMD Phenom II N870 (2.3 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) –Triple 35 W

AMD Phenom II P860 (2.0 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) –Triple 25 W

AMD Phenom II N850 (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) –Triple 35 W

AMD Phenom II N660 (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) –Dual 35 W

AMD Phenom II P650 (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W

AMD Turion II P560 (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W

AMD Athlon II P360 (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W

AMD Athlon II P340 (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s) – Dual 25 W

634693-001

634692-001

625823-001

635500-001

625831-001

653350-001

653349-001

653348-001

653351-001

635496-001

634689-001

635495-001

634688-001

616345-001

635494-001

634687-001

634691-001

636635-001

616343-001

Spare part number

631252-001

631255-001

631253-001

653341-001

638039-001

653340-001

653339-001

638037-001

664662-001

653338-001

Component replacement procedures 81

Description

AMD V160 (2.4 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W

AMD V140 (2.3 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W

Spare part number

636634-001

616333-001

Before removing the processor, remove the following components:

1.

Battery (see Battery on page 43 )

2.

Service door (see

Service door on page 44 )

3.

Hard drive (see

Hard drive on page 45 )

4.

Optical drive (see

Optical drive on page 48 )

5.

WLAN module (see

WLAN module on page 50 )

6.

Memory module (see

Memory module on page 52

)

7.

Keyboard (see

Keyboard on page 54 )

8.

Top cover (see

Top cover on page 56 )

9.

USB board (see

USB board on page 64

)

10.

Display assembly (see

Display assembly on page 67 )

11.

Power connector (see

Power connector on page 66 )

12.

System board (see

System board on page 73 )

13.

Fan/heat sink assembly (see

Fan/heat sink assembly on page 77 )

Remove the processor:

1.

Turn the processor locking screw (1) one half-turn counterclockwise until you hear a click.

82 Chapter 4 Removal and replacement procedures

2.

Lift the processor (2) straight up and remove it.

NOTE:

The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures 83

5 Specifications

Computer specifications

Dimensions

Depth

Width

Height (front to rear)

Weight (lowest weight configuration)

Input power

Operating voltage

Operating current

Temperature

Operating

Nonoperating

24.5 cm (9.6 in)

37.4 cm (14.7 in)

3.1 to 3.6 cm (1.2 to 1.4 in)

< 2.5 kg (5.5 lbs)

18.5 V dc @ 3.5 A - 65W

3.5 A

5°C to 35°C (41°F to 95°F)

-20°C to 60°C (-4°F to 140°F)

Relative humidity

Operating

Nonoperating

Maximum altitude (unpressurized)

Operating

10% to 90%

5% to 95%

-15 m to 3,048 m (-50 ft to 10,000 ft)

-15 m to 12,192 m (-50 ft to 40,000 ft) Nonoperating

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

84 Chapter 5 Specifications

39.6-cm (15.6-in) display specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

21.0 cm (8.27 in)

35.9 cm (14.1 in)

39.6 cm (15.6)

Up to 16.8 million

300:1 (typical)

200 nits (typical)

0.259 × 0.259 mm

1280 × 800; HD: 1366 × 768

RGB vertical stripe

LED

80 × 25

4.0 W

±40° horizontal, +120/-40° vertical (typical)

39.6-cm (15.6-in) display specifications 85

Hard drive specifications

750 GB* 640 GB* 500 GB* 320 GB* 250 GB*

Dimensions

Height 9.5 mm

Width

Weight

Interface type

70 mm

101 g

SATA

Transfer rate

Security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track 1.5 ms

9.5 mm

70 mm

101 g

SATA

106 MB/sec

ATA security

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 mm / 7 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 mm / 7 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

1.0 ms 1.0 ms 1.5 ms 2.0 ms

Average

Maximum

Logical blocks

11.0 ms

22.0 ms

14.0 ms

24.0 ms

312,581,808 1,250,26

3,728

7200 rpm 5400 rpm

14.0 ms

22.0 ms

12.0 ms

22.0 ms

12.0 ms

22.0 ms

976,773,168 625,142,448 488,397,168

Disc rotational speed

5400 and

7200 rpm

7200 rpm 7200 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE:

Certain restrictions and exclusions apply. Contact technical support for details.

86 Chapter 5 Specifications

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive specifications

Applicable disc

Read

Write

Random access time

DVD

CD

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD-ROM

24X CD-R

16X CD-RW

8X DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

Transfer mode

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED

MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-

CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5,

DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

< 230 ms

< 175 ms

2 MB

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

Multiword DMA Mode

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 87

Blu-ray Disc ROM and DVD±R/RW SuperMulti

Double-Layer Drive specifications

Applicable disc

Read

Write

Random access time

BD

DVD

CD

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD-ROM

4X BD

24X CD-R

16X CD-RW

8X DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

1X BD-ROM

1X BD-R read

1X BD-RE read

Transfer mode

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R,

DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-

DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

< 230 ms

< 180 ms

< 180 ms

4.5 MB

3,600 KB/sec

10,800 KB/sec

18,000 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

4,500 KB/sec

4,500 KB/sec

4,500 KB/sec

Multiword DMA Mode

88 Chapter 5 Specifications

6 Setup Utility (BIOS)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

CAUTION:

Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.

Starting Setup Utility

NOTE:

The fingerprint reader (select models only) cannot be used to access Setup Utility.

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 .

Using Setup Utility

Changing the language of Setup Utility

1.

Start Setup Utility.

2.

Use the arrow keys to select System Configuration > Language, and then press enter .

3.

Use the arrow keys to select a language, and then press enter .

4.

When a confirmation prompt with your language selected is displayed, press enter .

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press

enter .

Your change takes effect immediately.

Starting Setup Utility 89

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or f5 and f6 .

To select an item, press enter .

To close a text box or return to the menu display, press esc .

To display additional navigation and selection information while Setup Utility is open, press f1 .

Displaying system information

1.

Start Setup Utility.

2.

Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3.

To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press

enter .

Restoring factory default settings in Setup Utility

1.

Start Setup Utility.

2.

Use the arrow keys to select Exit > Load Setup Defaults, and then press enter .

3.

When the Setup Confirmation is displayed, press enter .

4.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press

enter .

The Setup Utility factory settings take effect when the computer restarts.

NOTE:

Your password, security, and language settings are not changed when you restore the factory settings.

Exiting Setup Utility

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

90 Chapter 6 Setup Utility (BIOS)

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn

+esc (if you are already in Windows) or by using Setup Utility.

1.

Start Setup Utility.

2.

If the system information is not displayed, use the arrow keys to select the Main menu.

BIOS and other system information is displayed.

3.

To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

Updating the BIOS 91

Downloading a BIOS update

CAUTION:

To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1.

Access the page on the HP Web site that provides software for your computer:

Windows 7—Select Start > Help and Support > Maintain.

2.

Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.

3.

At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE:

If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1.

Windows 7—Open Windows Explorer by selecting Start > Computer.

2.

Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.

Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5.

Complete the installation by following the on-screen instructions.

NOTE:

After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

92 Chapter 6 Setup Utility (BIOS)

7 Backup and recovery

Restore

Creating restore media

Performing a system restore

Backing up and recovering your information

Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.

This chapter provides information on the following topics:

Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature)

Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

Backing up your information

Recovering a program or driver

93

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click

Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.

CAUTION:

HP Recovery Manager (partition or discs/flash drive) restores only software that was preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE:

Recovery discs have been included if your computer does not have a recovery partition.

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.

NOTE:

HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these discs or flash drive carefully and keep them in a safe place.

NOTE:

If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

Guidelines:

Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.

NOTE:

Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.

The computer must be connected to AC power during this process.

Only one set of recovery discs or one recovery flash drive can be created per computer.

NOTE:

If you are creating recovery discs, number each disc before inserting it into the optical drive.

If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to continue the backup creation process.

94 Chapter 7 Backup and recovery

To create a set of recovery discs or a recovery flash drive:

1.

Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media

Creation.

2.

Follow the on-screen instructions.

Performing a system restore

HP Recovery Manager software allows you to repair or restore the computer to its original factory state.

HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.

NOTE:

A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.

Note the following when performing a system restore:

You can restore only the system that you have previously backed up. HP recommends that you use

Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.

Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager.

HP Recovery Manager restores only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Restoring using the dedicated recovery partition (select models only)

When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,

Internet favorites and settings during this process.

To restore the computer from the recovery partition, follow these steps:

1.

Access HP Recovery Manager in either of the following ways:

Select Start > All Programs > HP > HP Recovery Manager > HP Recovery

Manager.

– or –

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11

(System Recovery)” message is displayed on the screen.

2.

Click System Recovery in the HP Recovery Manager window.

3.

Follow the on-screen instructions.

Performing a system restore 95

Restoring using the restore media

1.

If possible, back up all personal files.

2.

Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer.

– or –

Insert the recovery flash drive into a USB port on your computer, and then restart the computer.

NOTE:

If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed.

3.

Press f9 at system bootup.

4.

Select the optical drive or the flash drive.

5.

Follow the on-screen instructions.

96 Chapter 7 Backup and recovery

Changing the computer boot order

To change the boot order for recovery discs:

1.

Restart the computer.

2.

Press esc while the computer is restarting, and then press f9 for boot options.

3.

Select Internal CD/DVD ROM Drive from the boot options window.

To change the boot order for recovery flash drive:

1.

Insert the flash drive into a USB port.

2.

Restart the computer.

3.

Press esc while the computer is restarting, and then press f9 for boot options.

4.

Select the flash drive from the boot options window.

Backing up and recovering your information

It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.

How completely you are able to recover your system depends on how recent your backup is.

NOTE:

A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted.

You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:

At regularly scheduled times

TIP:

Set reminders to back up your information periodically.

Before the computer is repaired or restored

Before you add or modify hardware or software

Guidelines:

Create system restore points using the Windows System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to

Using Windows system restore points on page 99 .

Store personal files in the Documents library and back up this folder periodically.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences.

Backing up and recovering your information 97

To create a screen shot:

1.

Display the screen you want to save.

2.

Copy the screen image:

To copy only the active window, press alt + fn + prt sc .

To copy the entire screen, press fn + prt sc .

3.

Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

4.

Save and print the document.

Using Windows Backup and Restore

Guidelines:

Be sure that the computer is connected to AC power before you start the backup process.

Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.

To create a backup:

1.

Select Start > Control Panel > System and Security > Backup and Restore.

2.

Follow the on-screen instructions to schedule and create a backup.

NOTE:

Windows includes the User Account Control feature to improve the security of the computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

98 Chapter 7 Backup and recovery

Using Windows system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.

NOTE:

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your files and settings.

When to create restore points

Before you add or modify software or hardware

Periodically, whenever the computer is functioning optimally

NOTE:

If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Follow the on-screen instructions.

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.

Follow the on-screen instructions.

Backing up and recovering your information 99

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to

120 V ac, or from 220 to 240 V ac.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

100 Chapter 8 Power cord set requirements

Requirements for specific countries and regions

Country/region

Denmark

Finland

France

Germany

India

Israel

Italy

Japan

Argentina

Australia

Austria

Belgium

Brazil

Canada

Chile

The Netherlands

New Zealand

Norway

The People's Republic of China

Saudi Arabia

Singapore

South Africa

South Korea

Sweden

Switzerland

Taiwan

Thailand

The United Kingdom

Accredited agency

KEMA

SANZ

NEMKO

CCC

SASO

PSB

SABS

KTL

SEMKO

SEV

BSMI

TISI

ASTA

ISI

SII

IMQ

JIS

DEMKO

FIMKO

UTE

VDE

IRAM

SAA

OVE

CEBEC

ABNT

CSA

IMQ

Applicable note number

6

1

1

1

1

1

5

7

1

1

4

1

1

1

3

1

1

1

1

1

1

2

1

1

1

1

1

1

Requirements for specific countries and regions 101

Country/region Accredited agency Applicable note number

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the CCC certification mark.

5.

The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.

6.

The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.

7.

For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or

1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.

102 Chapter 8 Power cord set requirements

9 Recycling

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

For more information about recycling programs, see the HP website at www.hp.com/recycle .

103

Index

A

AC adapter light, identifying 13

AC adapter, spare part numbers

30

action keys, identifying 11

antenna

removal 71

spare part number 26

audio, product description 5

audio-in (microphone) jack,

identifying 14

audio-out (headphone) jack,

identifying 14

B

backing up customized window, toolbar,

and menu bar settings 97 personal files 97

base enclosure, spare part

number 23

battery

removal 43 spare part numbers 25, 43

battery bay 17 battery release latch 17

bezel

spare part number 26, 69

BIOS

determining version 91

downloading an update 92

updating 91

Blu-ray Disc ROM and DVD±R/RW

SuperMulti Double-Layer Drive

removal 48 spare part number 48

specifications 88

Blu-ray ROM and DVD±R/RW

SuperMulti Double-Layer Drive

spare part number 29

buttons

left TouchPad 8

power 10

right TouchPad 8

C

cables, service considerations 37

camera module

removal 69 spare part number 69

camera, product description 5

caps lock light, identifying 9

chipset, product description 3

components

bottom 17

buttons 10

display 16

front 8, 12

keys 11

left side 14

lights 9

right side 13

top 8

computer feet

locations 42 spare part number 42

computer specifications 84

connector, power 13

connectors, service

considerations 37

D

default settings, restoring 90

digital media slot, identifying

MultiMedia Card (MMC) 15

Secure Digital (SD) Memory

Card 15

diskette drive, precautions 37

display assembly

removal 67

spare part number 21, 67

display back cover, spare part

number 26

display bezel

illustrated 26 spare part number 26, 69

display cable, spare part number

26

display components

illustrated 26 spare part numbers 26 display enclosure, illustrated 26

display hinge kit, spare part

number 26

display hinges

removal 71 spare part number 71

display panel

illustrated 26

product description 4

removal 71

spare part number 26, 71

Display Rubber Kit, spare part

number 27

Display Screw Kit, spare part

number 27

display specifications 85

drives, preventing damage 37

DVD±RW and CD-RW Combo

Drive

removal 48

104 Index

DVD±RW and CD-RW SuperMulti

Double-Layer Combo Drive

precautions 37

spare part numbers 28, 48

specifications 87

E

electrostatic discharge 38

esc key, identifying 11

Ethernet, product description 5

external media cards, product

description 5

external monitor port, identifying

14

F

f11 95

factory settings, restoring 90

fan/heat sink assembly

removal 77 spare part number 23, 77

feet

locations 42 spare part number 42

fn key, identifying 11

front components 8

G

graphics, product description 3

grounding equipment and

methods 40

H

hard drive

precautions 37

product description 4

removal 45

spare part numbers 24, 28,

45

specifications 86

Hard Drive Hardware Kit, spare

part number 28

hard drive light, identifying 15

HDMI port, identifying 14 headphone (audio-out) jack 14

HP Recovery Manager 95

I

integrated webcam light,

identifying 16

internal microphone, identifying

16

J

jacks

audio-in (microphone) 14 audio-out (headphone) 14

RJ-45 (network) 14

K

keyboard

product description 6

removal 54 spare part numbers 21, 54

keys

action keys 11 esc 11 fn 11

Windows applications 11

Windows logo 11

L

latch, battery release 17

lights

AC adapter 13

caps lock 9

hard drive 15 power light 15

webcam 16

wireless 9

M

mass storage devices, spare part

numbers 28

memory module

product description 4

removal 52 spare part numbers 24, 52

microphone (audio-in) jack,

identifying 14

N

network jack, identifying 14

O

operating system, product

description 6

optical drive

precautions 37

product description 4

removal 48

spare part numbers 24, 28,

48

specifications 87, 88

optical drive board

spare part number 21

P

packing guidelines 39

plastic parts 36

pointing device, product

description 6

ports

HDMI 14

product description 5

USB 14

power button board

removal 60

spare part number 21, 60

power button, identifying 10

power connector

identifying 13

spare part number 21

power connector cable

removal 66 spare part number 66

power cord requirements for all countries

100

requirements for specific

countries and regions 101

set requirements 100

power cord, spare part numbers

30

Power light 9

power light, identifying 15

power requirements, product

description 6

processor

product description 1

removal 81 spare part numbers 22, 81

product description

audio 5 camera 5

chipset 3

display panel 4

Ethernet 5 external media cards 5

graphics 3

hard drives 4

Index 105

keyboard 6

memory module 4

operating system 6

optical drives 4

pointing devices 6

ports 5

power requirements 6

processors 1

security 6 serviceability 6

R

recovering from the dedicated

recovery partition 95

recovering from the recovery

discs 96

recovery discs 94

recovery, system 95

removal/replacement

preliminaries 36

procedures 41

restore points 99

RJ-45 (network) jack, identifying

14

RTC battery

removal 53

spare part number 24, 53

Rubber Feet Kit, spare part

number 42

S

security cable lock

removal 65 spare part number 65

security cable slot security cable slot, identifying

13

security, product description 6

serial number 18, 41

service considerations 36

service door

removal 44 spare part number 44

service door, identifying 17

serviceability, product description

6

Setup Utility

changing the language 89

displaying system information

90 exiting 90 navigating 90 restoring default settings 90 selecting 90

starting 89

speaker assembly

removal 62

spare part number 21, 62

specifications

Blu-ray Disc ROM and DVD±R/

RW SuperMulti Double-Layer

Drive 88

computer 84

display 85

DVD±RW and CD-RW

SuperMulti Double-Layer

Combo Drive 87

hard drive 86

optical drive 87, 88

static-shielding materials 40

supported discs 94

system board

removal 73 spare part numbers 21, 73

system information, displaying 90

system recovery 95

system restore points 99

T

thermal paste, replacement 79

tools required 36

top cover

removal 56

spare part number 21, 56

TouchPad

buttons 8

removal 63

TouchPad button board

spare part number 63

TouchPad light 8, 9

TouchPad on/off button 8

TouchPad zone 8

transporting guidelines 39

U

USB board

removal 64

spare part number 21, 64

USB port, identifying 14

using system restore 99

V

vents, identifying 14, 17

W

webcam light, identifying 16

webcam module, spare part

number 26

webcam, identifying 16

Windows applications key,

identifying 11

Windows logo key, identifying

11

wireless antenna

removal 71

spare part number 26

wireless light 9

WLAN antennas, identifying 16

WLAN module

removal 50 spare part numbers 23, 50

workstation guidelines 39

106 Index

advertisement

Was this manual useful for you? Yes No
Thank you for your participation!

* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project

Related manuals

advertisement

Table of contents

Languages