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HP Pavilion G6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S.
and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: August 2011
Document Part Number: 665388-001
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
Electrostatic discharge damage .................................................................. 38
v
vi
Packaging and transporting guidelines ........................................ 39
Workstation guidelines .............................................................. 39
Equipment guidelines ................................................................. 40
Restore to a previous date and time ............................................................ 99
vii
viii
1 Product description
Category Description
Processors
HP Pavilion G6 Notebook PC
Intel® Core™ i7-2620M processor (2.7
GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W
Intel Core i5-2540M processor (2.6 GHz,
SC turbo up to 3.3 GHz, 3 MB L3 cache),
Dual 35 W
Intel Core i5-2520M processor (2.5 GHz,
SC turbo up to 3.2 GHz, 3 MB L3 cache),
Dual 35 W
Intel Core i5-2430M processor (2.4 GHz,
SC turbo up to 3.0 GHz, 3 MB L3 cache),
Dual 35 W
Intel Core i5-2410M processor (2.3 GHz,
SC turbo up to 2.9 GHz, 3 MB L3 cache),
Dual 35 W
Intel Core i3-2350M processor (2.3 GHz,
3 MB L3 cache), Dual 35 W
Intel Core i3 2330M processor (2.2 GHz,
3 MB L3 cache) Dual 35 W
Intel Core i3 2310M processor (2.1 GHz,
3 MB L3 cache) Dual 35 W
Intel Pentium B960 (2.2 GHz, 2 MB L3 cache), Dual 35 W
Intel Pentium B950 (2.1 GHz, 2 MB L3 cache), Dual 35 W
Intel Core i5-480M processor (2.66 GHz,
SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i3-390M processor (2.66 GHz,
3 MB L3 cache), Dual 35 W
Intel® 2nd
Generation
Discrete UMA
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Intel® Previous
Generation
Discrete UMA
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AMD
UMA
√
1
Category Description
Intel Core i3-380M processor (2.53 GHz,
3 MB L3 cache), Dual 35 W
Intel Pentium P6300 (2.26 GHz, 3 MB L3 cache), Dual 35 W
Intel Pentium P6200 (2.13 GHz, 3 MB L3 cache), Dual 35 W
AMD A8–3500M (2.4 GHz/1.5 GHz, 4
MB L2 cache), Quad 35 W
AMD A6–3400M (2.3 GHz/1.4 GHz, 4
MB L2 cache), Quad 35W
AMD A4–3300M (2.5 GHz/1.9 GHz, 2
MB L2 cache), Dual 35 W
AMD E2-3000M (2.4 GHz/1.8 GHz, 1
MB L2 cache), Dual 35 W
AMD Phenom™ II N970 (2.2 GHz, 2 MB
L2 cache, 1333 MHz, 3.6 GT/s) – Quad
35 W
AMD Phenom II P960 (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Quad 25
W
AMD Phenom II N870 (2.3 GHz, 1.5 MB
L2 cache, 1333 MHz, 3.6 GT/s) – Triple
35 W
AMD Phenom II P860 (2.0 GHz, 1.5 MB
L2 cache, 1066 MHz, 3.6 GT/s) – Triple
25 W
AMD Phenom II N850 (2.2 GHz, 1.5 MB
L2 cache, 1333 MHz, 3.6GT/s) – Triple
35 W
AMD Phenom II N660 (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) – Dual 35
W
AMD Phenom II P650 (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25
W
AMD Turion™ II P560 (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25
W
AMD Athlon™ II P360 (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25
W
Intel® 2nd
Generation
Discrete UMA
Intel® Previous
Generation
Discrete UMA
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UMA
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2 Chapter 1 Product description
Chipset
Graphics
Category Description
AMD Athlon II P340 (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s) – Dual 25
W
AMD V160™ (2.4 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s) - SC 25 W
AMD V140™ (2.3 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s) - SC 25 W
AMD E450 (1.65 GHz, 1 MB L2 cache,
1333 MHz) - Dual 18 W
AMD E350 (1.6 GHz, 1 MB L2 cache,
1066 MHz), Dual 18 W
Intel HM 65 Express Chipset
Intel® 2nd
Generation
Discrete UMA
√ √
Intel® Previous
Generation
Discrete UMA
Intel HM 55 Express Chipset √ √
AMD
UMA
√
AMD RS880M + SB820M
AMD RS880 MD + SB820M
Intel HD Graphics 3000 √
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ATI Radeon™ HD 6470M with 512 MB of dedicated video memory (64Mx16 DDR3,
900 MHz x 4 PCs)
ATI Radeon HD 6470M with 1 GB of dedicated video memory (128Mx16
DDR3, 900 MHz x 4 PCs)
AMD Radeon HD 6620G
AMD Radeon HD 6520G
AMD Radeon HD 6480G
AMD Radeon HD 6380G
AMD Radeon HD 6320G
ATI Mobility Radeon HD 4250 Graphics
Support for BD and/or HD DVD playback with HD Decode, and DX10/DX11
Support for Bus Active Chip Off (BACO)
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Category Description
Panel
39.6-cm (15.6-in) HD LED BrightView
(1366 x 768)
16:9 wide aspect ratio
Memory
2 customer-accessible/upgradable
SODIMM slots:
●
DDR3-1333 MHz Dual Channel
Support
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DDR3-1066 MHz Dual Channel
Support (DDR3-1333 downgraded to
DDR3-1066)
Supports up to 6 GB of system memory in the following configurations:
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6144 MB (4096 MB × 1 + 2048 x
1)
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4096 MB (4096 MB × 1)
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4096 MB (2048 MB × 2)
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3072 MB (1024 MB × 1 + 2048 MB
× 1)
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2048 MB (2048 MB × 1)
●
2048 MB (1024 MB × 2)
Hard drives
Supports the following 9.5 mm, 6.35-
cm (2.5 in) SATA hard drives:
●
750 GB, 5400 rpm
●
640 GB, 5400 rpm
●
500 GB, 7200 rpm; 5400 rpm
Supports the following 9.5 mm, 6.35-
cm/7 mm, 6.35-cm (2.5 in) SATA hard drives:
●
320 GB, 7200 rpm; 5400 rpm
●
250 GB, 7200 rpm
Optical drives
12.7 mm (0.50-in) fixed SATA tray load
DVD±RW and CD-RW SuperMulti Double-
Layer Combo Drive
Blu-ray Disc ROM with DVD±R/RW
SuperMulti Double-Layer Drive
Intel® 2nd
Generation
Discrete UMA
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Intel® Previous
Generation
Discrete UMA
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AMD
UMA
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4 Chapter 1 Product description
Category Description
Webcam
Audio
Ethernet
External media card
Internal card
Ports
VGA camera (640x480 by 24 frames per second), fixed angle, with activity light and single digital microphone
High-definition audio supports:
Microsoft® premium requirements with HP
Altec Lansing speakers
SRS Premium Sound technology
Integrated 10/100 network interface card
(NIC)
Integrated wireless local area network
(WLAN) options by way of wireless module and 2 wireless antennas built into display assembly
Supports the following WLAN formats:
Intel Centrino® Wireless-N 1000
(802.11b/g/n)
Intel Centrino Wireless-N 1030 +
Bluetooth (802.11b/g/n)
Atheros AR9285 802.11b/g/n 1x1 WiFi
Adapter
Ralink 5390GN 802.11b/g/n 1x1 WiFi
Adapter
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
Realtek 8188GN 802.11b/g/n 1x1 WiFi
Adapter
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Digital Media Slot supporting SD, SDHC,
SDXC (UHS104 compliant), and MMC
One half-size Mini Card slot for WLAN
Audio-in (digital microphone)
Audio-out (stereo headphone)
High-Definition Multimedia Interface
(HDMI) version 1.4 supporting up to
1920x1200 @ 60 Hz
Intel® 2nd
Generation
Discrete UMA
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Intel® Previous
Generation
Discrete UMA
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AMD
UMA
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5
Category Description
Hot plug/unplug with auto-detect for correct output to wide-aspect vs. standard aspect video
Intel® 2nd
Generation
Discrete UMA
√ √
Three USB 2.0 ports
√
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√ following:
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2048 x 1536 external resolution @
75 Hz
●
2048 x 1536 external resolution @
85 Hz
AC Smart Pin adapter
39.62-cm (15.6-in), full-size keyboard
Keyboard/ pointing devices
TouchPad with 2 buttons (multitouch gestures, 2-finger scrolling, pinch zoom, and taps enabled as default)
6-cell, 2.22 Ah, 47 Wh battery
Power requirements
Security
Operating system
Serviceability
6-cell, 2.55 Ah, 55 Wh battery
Batteries support fast charge
65 W AC Smart adapter with localized cable plug support
90 W AC Smart adapter with localized cable plug support
Security Lock
Preinstalled:
Windows 7® Home Premium (64 bit)
End-user replaceable parts:
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Intel® Previous
Generation
Discrete UMA
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AMD
UMA
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6 Chapter 1 Product description
Category Description Intel® 2nd
Generation
Discrete UMA
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Intel® Previous
Generation
Discrete UMA
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AMD
UMA
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7
2 External component identification
Top
TouchPad
Component
(1)
TouchPad light
(2)
(3)
(4)
(5)
TouchPad on/off button
Left TouchPad button
TouchPad zone
Right TouchPad button
8 Chapter 2 External component identification
Description
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
Turns the TouchPad on and off. Quickly double-tap the
TouchPad button to turn the TouchPad on and off.
Functions like the left button on an external mouse.
Moves the pointer and selects or activates items on the screen.
Functions like the right button on an external mouse.
Lights
Component
(1)
(2)
(3)
Caps lock light
Power light
(4)
Wireless light
Description
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
●
White: Caps lock is on.
●
Off: Caps lock is off.
●
On: The computer is on.
● Blinking: The computer is in Sleep mode.
● Off: The computer is off or in Hibernation mode.
●
White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
Top 9
Button
Component
Power button
Description
●
When the computer is off, press the power button to turn on the computer.
●
When the computer is on, press the power button briefly to initiate Sleep mode.
● When the computer is in Sleep mode, press the power button briefly to exit Sleep mode.
●
When the computer is in Hibernation mode, press the power button briefly to exit Hibernation mode.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
10 Chapter 2 External component identification
Keys
Component
(1)
esc key
(2)
fn key
(3)
Windows logo key
(4)
Windows applications key
(5)
Action keys
Description
Displays system information when pressed in combination with the fn key.
Displays system information when pressed in combination with the esc key.
Displays the Windows Start menu.
Displays a shortcut menu for items beneath the pointer.
Execute frequently used system functions.
Top 11
Front
Component Description
12 Chapter 2 External component identification
Right side
(5)
(6)
(1)
(2)
(3)
Component
Optical drive (select models only)
Optical drive light
USB port
(4)
Power connector
Security cable slot
Description
Plays optical discs, such as CDs, DVDs, and Blu-ray discs.
Green: The optical drive is being accessed.
Connects an optional USB device.
●
Blinking white: The battery is low.
●
Solid white: The computer is connected to external power.
●
Amber: The computer is charging the battery.
●
Off: The computer is not connected to external power.
Connects an AC adapter.
Attaches an optional security cable to the computer.
NOTE:
The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Right side 13
Left side
(5)
(6)
(7)
(3)
(4)
Component
(1)
External monitor port
(2)
Vents (2)
RJ-45 (network) jack
HDMI port
USB ports (2)
Audio-in (microphone) jack
Audio-out (headphone) jack
Description
Connects an external VGA monitor or projector.
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects a network cable.
Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component.
Connect optional USB devices.
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.
WARNING!
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE:
When a device is connected to the jack, the computer speakers are disabled.
14 Chapter 2 External component identification
Component
(8)
Digital Media Slot
(9)
(10)
Hard drive light
Power light
Description
Supports the following optional digital card formats:
●
MultiMedia Card (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory
Card
●
White: The hard drive is being accessed.
●
White: The computer is on.
●
Blinking white: The computer is in Sleep mode.
Left side 15
Display
Component
(1)
(2)
(3)
WLAN antennas (2)*
Webcam light
Webcam
Description
Send and receive wireless signals to communicate with WLANs.
On: The webcam is in use.
Records video and captures still photographs.
To use the webcam, select Start > All Programs >
Cyberlink YouCam.
(4)
Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
16 Chapter 2 External component identification
Bottom
(3)
(4)
Component
(1)
(2)
Battery bay
Vents (5)
Battery release latch
Service door
Description
Holds the battery.
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Releases the battery from the battery bay.
Provides access to the hard drive, wireless modules, and memory modules.
Bottom 17
3 Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
Component
(1) Product name
(2)
(3)
Serial number (s/n)
Product number (p/n)
18 Chapter 3 Illustrated parts catalog
Description
The name affixed to the front of the computer.
An alphanumeric identifier that is unique to each product.
This number provides specific information about the product’s hardware components. The product number helps a service technician to determine what components and parts are needed.
Component
(4)
(5)
Warranty period
Model description
Description
The duration of the warranty period for the computer.
An alphanumeric identifier used to locate documents, drivers, and support for the computer.
Serial number location 19
Computer major components
20 Chapter 3 Illustrated parts catalog
Item
(1)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11 &
14)
(3)
(2)
Description
39.6-cm (15.6-in) HD, LED, BrightView (1366 x 768) display assembly:
NOTE:
For more information on the display assembly internal component spare part
information, see Display assembly components on page 26 .
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For use in Charcoal Grey computer models
For use in Sonoma Red computer models
For use in Luminous Rose computer models
For use in Pewter computer models
For use in Pacific Blue computer models
For use in Sweet Purple computer models
For use in White computer models
Keyboard (includes keyboard cable):
For use in the United States, Black
For use in French Canada, Black
For use in North America, White
For use in Latin America, White
Top cover (includes TouchPad board):
For use in Luminous Rose computer models
For use in Sweet Purple computer models
For use in Pewter computer models
For use in Charcoal Grey computer models
For use in Sonoma Red computer models
For use in Pacific Blue computer models
For use in White computer models
Security lock bracket (included with base enclosure)
Power connector (includes cable)
USB board
Power button board
Optical drive board
Speaker assembly (includes cable)
System board (includes replacement thermal material):
●
For use in Intel HM55 UMA computer models
Spare part number
639512-001
639514-001
639515-001
639516-001
639517-001
639519-001
653389-001
640892-001
640892-121
653389-001
653390-161
639528-001
639529-001
639531-001
639532-001
639533-001
639534-001
653391-001
640891-001
640883-001
640884-001
640886-001
639573-001
TouchPad button board 640885-001
639521-001
Computer major components 21
Item
(12 &
15)
Description
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For use in Intel HM65 UMA computer models
●
For use in Intel HM55 discrete, 512 MB, computer models
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For use in Intel HM55 discrete, 1 GB, computer models
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For use in Intel HM65 discrete, 512 MB, computer models
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For use in Intel HM65 discrete, 1 GB, computer models
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For use in AMD UMA computer models
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For use in Intel HM55 i3-370M UMA computer models.
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For use in Intel HM65 UMA 1.1 computer models
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For use in Intel HM65 discrete 512 MB computer models
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For use in Intel HM65 discrete 1 GB computer models
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For use in AMD E350 UMA computer models
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For use in AMD A60M UMA computer models
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For use in AMD E450 UMA computer models
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For use in AMD 880M computer models
Processor (includes replacement thermal material)
●
Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W
●
Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache),
Dual 35 W
●
Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3 cache),
Dual 35 W
●
Intel Core i5-2430M processor (2.4 GHz, SC turbo up to 3.0 GHz, 3 MB L3 cache),
Dual 35 W
●
Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3 cache),
Dual 35 W
●
Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache), Dual 35 W
●
Intel Core i3 2330M processor (2.2 GHz, 3 MB L3 cache), Dual 35 W
●
Intel Core i3 2310M (2.1 GHz, 3 MB L3 cache), Dual 35 W
●
Intel Pentium B960 (2.2 GHz, 2 MB L3 cache), Dual 35 W
●
Intel Pentium B950 (2.1 GHz, 2 MB L3 cache), Dual 35 W
●
Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W
●
Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W
●
Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W
631252-001
631255-001
631253-001
653341-001
638039-001
653340-001
653339-001
638037-001
653337-001
653338-001
634693-001
634692-001
625823-001
Spare part number
639522-001
639523-001
639524-001
639525-001
639526-001
640893-001
653087-001
657459-001
657461-001
657462-001
646738-001
649288-001
657146-001
668360-001
22 Chapter 3 Illustrated parts catalog
Item
(17)
(18)
(13 &
16)
Description
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Intel Pentium P6300 (2.26 GHz, 3 MB L3 cache), Dual 35 W
●
Intel Pentium P6200 (2.13 GHz, 3 MB L3 cache), Dual 35 W
●
AMD A8-3500M (2.4 GHz/1.5 GHz, 4 MB L2 cache), Quad 35 W
●
AMD A6-3400M (2.3 GHz/1.4 GHz, 4 MB L2 cache), Quad 35 W
●
AMD A4-3300M (2.5 GHz/1.9 GHz, 2 MB L2 cache), Dual 35 W
●
AMD E2-3000M (2.4 GHz/1.8 GHz, 1 MB L2 cache), Dual 35 W
●
AMD Phenom II N970 (2.2 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) – Quad
35 W
●
AMD Phenom II P960 (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Quad 25
W
●
AMD Phenom II N870 (2.3 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) – Triple
35 W
●
AMD Phenom II P860 (2.0 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) – Triple
25 W
●
AMD Phenom II N850 (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) –Triple
35 W
●
AMD Phenom II N660 (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) – Dual 35
W
●
AMD Phenom II P650 (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25
W
●
●
●
●
●
AMD Turion II P560 (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W 634691-001
AMD Athlon II P360 (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W 636635-001
AMD Athlon II P340 (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s) – Dual 25 W 616343-001
AMD V160 (2.4 GHz, 512 KB L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W
AMD V140 (2.3 GHz, 512 kB L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W
Fan/heat sink assembly (includes replacement thermal material):
●
For use in AMD UMA computer models
●
For use in Intel UMA computer models
●
For use in Intel discrete computer models
●
For use in AMD A60M UMA computer models
●
For use in AMD A50M UMA computer models
Base enclosure
WLAN module
●
Atheros 9285G 802.11b/g/n WiFi Adapter
Spare part number
635500-001
625831-001
653350-001
653349-001
653348-001
653351-001
635496-001
634689-001
635495-001
634688-001
616345-001
635494-001
634687-00
636634-001
616333-001
640896-001
641024-001
641025-001
657143-001
657145-001
639569-001
580101-001
Computer major components 23
(21)
(19)
(20)
(23)
(22)
Item Description Spare part number
●
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
●
●
●
●
Intel Centrino Wireless-N 1030 + Bluetooth (802.11b/g/n)
Intel Centrino Wireless-N 1000 (802.11b/g/n)
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
600370–001
631956-001
593530-001
630703-001
630705-001
●
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter
●
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo
Adapter
640926-001
602993-001
●
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo
Adapter
593127-001
●
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
657325-001
●
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo
Adapter
Memory modules (1066 MHz, DDR3)
621569-001
581096-001
639738-001
449137-001
●
4 GB PC3 10600 1333 MHz shared
●
2 GB PC3-10600 MHz
●
1 GB PC3 10600 1333 MHz shared
RTC battery (includes mounting adhesive)
Hard drive
Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives:
●
750 GB, 5400 rpm
●
640 GB, 5400 rpm
●
500 GB, 7200 rpm
●
500 GB, 5400 rpm
Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:
●
320 GB, 7200 rpm
●
250 GB, 7200 rpm
●
Hard Drive Hardware Kit (not illustrated, includes bracket and screws)
Optical drive (select models only) (includes optical drive bezel and bracket)
Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Optical Disc Drive protective insert
Hard drive connector board
634250-001
603785-001
634925-001
634638-001
634862-001
634861-001
640878-001
663683-001
660833-001
659360-001
644525-001
24 Chapter 3 Illustrated parts catalog
Item
(24)
(25)
Description
Battery
●
6-cell Li-lon, 2.20 Ah, 47 Wh
●
6-cell Li-lon, 2.55 Ah, 55 Wh
Service door (included in plastics kit)
Rubber Kit (not illustrated, includes bumper and rubber feet)
Spare part number
593553-001
593554-001
640889-001
639572-001
Computer major components 25
Display assembly components
Item
(1)
(4)
(5)
(6)
(7)
(2)
(3)
(8)
Description
Display bezel
●
Black
●
White
Webcam module
39.6-cm (15.6-in) high-definition, BrightView LED display panel
Display hinges
Display hinge covers
Display cable
Wireless antenna (includes wireless antenna transceivers and cable)
Display back cover (includes logo):
26 Chapter 3 Illustrated parts catalog
Spare part number
639509-001
657305-001
640880-001
641663-001
639511-001
640887-001
639510-001
639499-001
Item Description
●
For use in Pewter computer models
●
For use in Charcoal Grey computer models
●
For use in Sonoma Red computer models
●
For use in Pacific Blue computer models
●
For use in Luminous Rose computer models
●
For use in Sweet Purple computer models
●
For use in White computer models
Display Screw Kit (not illustrated)
Display Rubber Kit (not illustrated, includes display bumper strips)
●
Black
●
White
Spare part number
639500-001
639501-001
639502-001
639503-001
639506-001
639507-001
653388-001
640881-001
640882-001
640882-001
657304-001
Display assembly components 27
Mass storage devices
(2)
Item
(1)
Description
Hard drive
Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives:
●
750 GB, 5400 rpm
Spare part number
●
640 GB, 5400 rpm
●
500 GB, 7200 rpm
●
500 GB, 5400 rpm
Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:
●
320 GB, 7200 rpm
●
250 GB, 7200 rpm
Hard Drive Hardware Kit (not illustrated, includes bracket and screws)
Optical drive (select models only), (12.7 mm, SATA, fixed, includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
634250-001
603785-001
634925-001
634638-001
634862-001
634861-001
640878–001
660833-001
28 Chapter 3 Illustrated parts catalog
Item
(3)
Description
Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive
Optical Drive protective insert
Spare part number
663683-001
659360-001
Mass storage devices 29
Miscellaneous parts
Description
AC adapters
●
65 W AC adapter
●
90 W AC adapter (select models only)
Power cord, AC, 3 wire, black, 1.83-m
Thermal pads kit
Screw kit
●
Phillips 2.0 x 2.0 (pan head) screw
●
Phillips 3.0 x 1.5 screw
●
Phillips 3.0 x 2.0 screw
●
Phillips 3.0 x 3.0 screw
●
Phillips 4.0 x 2.0 (captive) screw
●
Phillips 6.0 x 2.5 screw
●
Phillips 10.0 x 2.0 (captive) screw
Spare part number
609939-001
620656-001
490371-001
634366-001
640879-001
30 Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number
449137-001
490371-001
580101-001
581096-001
593127-001
593530-001
593553–001
593554-001
600370-001
602993-001
603785-001
609939-001
616333-001
616343-001
616345-001
620656-001
621569-001
625823-001
625831-001
630703-001
630705-001
631252-001
631253-001
631255-001
631956-001
634250-001
634366-001
634638-001
634687-001
Description
RTC battery (includes mounting adhesive)
Power cord, AC, 3 wire, black, 1.83-m
Atheros 9285G 802.11b/g/n WiFi Adapter
2 GB memory module, 1066 MHz, DDR3
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
Intel Centrino Wireless-N 1000 (802.11b/g/n)
Battery, 6-cell, 2.20 Ah, 47 Wh
Battery, 6-cell, 2.55 Ah, 55 Wh
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
640 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
65 W AC adapter
AMD V140 processor (2.3 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s), SC 25 W
AMD Athlon II P340 processor (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s), Dual 25 W
AMD Phenom II N850 processor (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35
W
90 W AC adapter
4 GB memory module, 10600 1333 MHz shared
Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W
Intel Pentium P6200 processor (2.13 GHz, 3 MB L3 cache), Dual 35 W
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35
W
Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35 W
Intel Centrino Wireless-N 1030 + Bluetooth 802.11 b/g/n adapter
750 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
Thermal pads kit
500 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
AMD Phenom II P650 processor (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s), Dual 25 W
Sequential part number listing 31
635500-001
636634-001
636635-001
638037-001
638039-001
639499-001
639500-001
639501-001
639502-001
639503-001
639506-001
639507-001
639509-001
639510-001
639511-001
639512-001
639514-001
Spare part number
634688-001
634689-001
634691-001
634692-001
634693-001
634861-001
634862-001
634925-001
635494-001
635495-001
635496-001
Description
AMD Phenom II P860 processor (2.0 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s), Triple 25
W
AMD Phenom II P960 processor (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s), Quad 25 W
AMD Turion II P560 processor (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s), Dual 25 W
Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35
W
250 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive
320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive
500 GB, 7200 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
AMD Phenom II N660 processor (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Dual 35 W
AMD Phenom II N870 processor (2.3 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35
W
AMD Phenom II N970 processor (2.2 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 35
W
Intel Pentium P6300 processor (2.26 GHz, 3 MB L3 cache), Dual 35 W
AMD V160 processor (2.4 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s), SC 25 W
AMD Athlon II P360 processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s), Dual 25 W
Intel Core i3 2310M processor (2.1 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3 cache), Dual 35 W
Wireless antenna (includes wireless antenna transceivers and cable)
Display back cover (includes logo) for use in Pewter computer models
Display back cover (includes logo) for use in Charcoal Grey computer models
Display back cover (includes logo) for use in Sonoma Red computer models
Display back cover (includes logo) for use in Pacific Blue computer models
Display back cover (includes logo) for use in Luminous Rose computer models
Display back cover (includes logo) for use in Sweet Purple computer models
Display bezel, Black
Display cable
Display hinges
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Charcoal Grey computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sonoma Red computer models
32 Chapter 3 Illustrated parts catalog
639524-001
639525-001
639526-001
639528-001
639529-001
639531-001
639532-001
639533-001
639534-001
639569-001
639572-001
639573-001
639738-001
640878-001
640879-001
640880-001
640881-001
640882-001
640883-001
640884-001
Spare part number
639515-001
639516-001
639517-001
639519-001
639521-001
639522-001
639523-001
Description
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Luminous Rose computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pewter computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pacific Blue computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sweet Purple computer models
System board (includes replacement thermal material) for use in Intel HM55 UMA computer models
System board (includes replacement thermal material) for use in Intel HM65 UMA computer models
System board (includes replacement thermal material) for use in Intel HM55 discrete, 512 MB, computer models
System board (includes replacement thermal material) for use in Intel HM55 discrete, 1 GB, computer models
System board (includes replacement thermal material) for use in Intel HM65 discrete, 512 MB, computer models
System board (includes replacement thermal material) for use in Intel HM65 discrete, 1 GB, computer models
Top cover (includes TouchPad board) for use in Luminous Rose computer models
Top cover (includes TouchPad board) for use in Sweet Purple computer models
Top cover (includes TouchPad board) for use in Pewter computer models
Top cover (includes TouchPad board) for use in Charcoal Grey computer models
Top cover (includes TouchPad board) for use in Sonoma Red computer models
Top cover (includes TouchPad board) for use in Pacific Blue computer models
Base enclosure
Rubber Kit (includes bumper and rubber feet)
Speaker assembly (includes cable)
1 GB Memory module PC3 10600 1333 MHz shared
Hard Drive Hardware Kit (includes bracket and screws)
Screw Kit
Webcam module
Display Screw Kit
Display Rubber Kit, Black (includes display bumper strips)
USB board
Power button board
Sequential part number listing 33
653338-001
653339-001
653340-001
653341-001
653348-001
653349-001
653350-001
6533651-001
653388-001
653389-001
653390-001
653390-161
Spare part number
640885-001
640886-001
640887-001
640889-001
640891-001
640892-001
640892-121
640893-001
640896-001
640926-001
641024-001
641025-001
641663-001
644525-001
646738-001
649288-001
653087-001
Description
TouchPad button board (includes bracket and cable)
Optical drive board
Display hinge covers
Plastics Kit (includes service door)
Power connector (includes cable)
Keyboard (includes keyboard cable) for use in the United States, Black
Keyboard (includes keyboard cable) for use in French Canada, Black
System board (includes replacement thermal material) for use in AMD UMA computer models
Fan/heat sink assembly (includes replacement thermal material) for use in AMD computer models
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter
Fan/heat sink assembly (includes replacement thermal material) for use in Intel UMA computer models
Fan/heat sink assembly (includes replacement thermal material) for use in Intel discrete computer models
39.6 cm (15.6-in) high-definition, BrightView LED display panel
Hard drive connector board
System board (includes replacement thermal material) for use in AMD E350 UMA computer models
System board (includes replacement thermal material) for use in AMD A60M UMA computer models
System board (includes replacement thermal material) for use in Intel HM55 i3-370M UMA computer models
Intel Pentium B950 processor (2.1 GHz, 2 MB L3 cache), Dual 35 W
Intel Core i3-2330M processor (2.2 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i5-2430M processor (2.4 GHz, SC turbo up to 3.0 GHz, 3 MB L3 cache), Dual 35 W
AMD A4-3300M processor (2.5 GHz/1.9 GHz, 2 MB L2 cache), Dual 35 W
AMD A6-3400M processor (2.3 GHz/1.4 GHz, 4 MB L2 cache), Quad 35 W
AMD A8-3500M processor (2.4 GHz/1.5 GHz, 4 MB L2 cache), Quad 35 W
AMD E2-3000M processor (2.4 GHz/1.8 GHz, 1 MB L2 cache), Dual 35 W
Display back cover (includes logo) for use in White computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in White computer models
Keyboard (includes keyboard cable) for use in the United States, White
Keyboard (includes keyboard cable) for use in the Latin America, White
34 Chapter 3 Illustrated parts catalog
Spare part number
653391-001
655795-001
657143-001
657145-001
657146-001
657304-001
657305-001
657325-001
657459-001
657461-001
657462-001
659360-001
660833-001
663683-001
664662-001
668360-001
Description
Top cover (includes TouchPad board) for use in White computer models
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Fan/heat sink assembly (includes replacement thermal material) for use in AMD A60M UMA computer models
Fan/heat sink assembly (includes replacement thermal material) for use in AMD A50M UMA computer models
System board (includes replacement thermal material) for use in AMD E450 UMA computer models
Display Rubber Kit, White (includes display bumper strips)
Display bezel, White
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
System board (includes replacement thermal material) for use in HM65 UMA 1.1 computer models
System board (includes replacement thermal material) for use in HM65 discrete 512MB computer models
System board (includes replacement thermal material) for use in HM65 discrete 1GB computer models
Optical Drive protective insert
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive
Intel Pentium B960 (2.2 GHz, 2 M L3 cache), Dual 35 W
System board (includes replacement thermal material) for use in AMD 880M UMA computer models
Sequential part number listing 35
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
The following tools are needed to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
Before disassembly or assembly procedures, review and adhere to all service considerations.
NOTE:
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
36 Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION:
When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION:
Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Preliminary replacement requirements 37
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION:
To prevent damage to the computer when removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION:
A product can be degraded by as little as 700 V.
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
Relative humidity
10% 40%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
38 Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 39
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
40 Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Serial number
The serial number label, located in the battery bay of the computer, provides important information that you may need when contacting technical support.
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model description
Component replacement procedures 41
Computer feet
Description
Rubber Feet Kit
Spare part number
639572-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.
42 Chapter 4 Removal and replacement procedures
Battery
Description
6 cell, 2.20 Ah, 47 Wh
6 cell, 2.55 Ah, 55 Wh
Spare part number
593553-001
593554-001
Before disassembling the computer:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release latch (1) to release the battery.
3.
Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place.
Component replacement procedures 43
Service door
Description
Plastics Kit (contains only the service door)
Spare part number
640889-001
Before removing the service door, remove the battery (see Battery on page 43 ).
1.
Position the computer upside down, with the front toward you.
2.
Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service door to the computer.
3.
Remove the service door (2).
Reverse this procedure to install the service door.
44 Chapter 4 Removal and replacement procedures
Hard drive
NOTE:
The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.
Spare part number Description
Supports the following 9.50 mm, 6.35 cm (2.5 in) SATA hard drives:
750 GB, 5400 rpm
640 GB, 5400 rpm
500 GB, 7200 rpm
500 GB, 5400 rpm
Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:
320 GB, 7200 rpm
250 GB, 7200 rpm
Hard Drive Hardware Kit (not illustrated, includes connector, bracket, and screws)
634250-001
603785–001
634925-001
634638-001
634862-001
634861-001
640878-001
Before removing the hard drive, remove the following components:
1.
Battery (see
2.
Service door (see Service door on page 44 )
Remove the hard drive:
1.
Use the rubber tab on the hard drive bracket (1) to move the hard drive to the left and disconnect it from the hard drive adapter.
Component replacement procedures 45
2.
Lift the hard drive (2) out of the hard drive bay.
3.
To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.
4.
Pull the bracket (2) straight up to remove it from the hard drive.
5.
To replace the hard drive adapter, remove the Phillips pan head 2.0 x 2.0 screw (1), and then disconnect the adapter from the system board at the outside edge (2).
46 Chapter 4 Removal and replacement procedures
6.
Then lift the adapter out at a 45-degree angle (3).
Reverse this procedure to install the hard drive.
Component replacement procedures 47
Optical drive
NOTE:
The optical drive spare part kit includes an optical drive bezel and optical drive bracket.
Description
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive
Optical Drive protective insert
Spare part number
660833-001
663683-001
659360-001
Before removing the optical drive:
1.
Battery (see Battery on page 43 )
2.
Service door (see
Remove the optical drive:
1.
Remove the Phillips 6.0 x 2.5 screw (1) that secures the optical drive to the computer.
2.
Insert a straightened paper clip (2), into the release access opening in the bezel, and then press inward.
3.
Grasp the bezel and slide the optical drive out of the computer (3).
4.
To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you.
5.
Remove the two Phillips 3.0 x 2.0 screws (1) that secure the optical drive bracket to the optical drive.
48 Chapter 4 Removal and replacement procedures
6.
Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
Component replacement procedures 49
WLAN module
Description
Atheros 9285G 802.11b/g/n WiFi Adapter
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
Intel Centrino Wireless-N 1030 + Bluetooth (802.11 b/g/n)
Intel Centrino Wireless-N 1000 (802.11 b/g/n)
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
Spare part number
580101-001
600370-001
631956-001
593530-001
630703-001
630705-001
640926-001
602993-001
593127-001
655795-001
657325-001
Before removing the WLAN module, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
Remove the WLAN module:
1.
Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module.
2.
Remove the two Phillips 3.0 x 2.0 screws (3) that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)
50 Chapter 4 Removal and replacement procedures
3.
Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION:
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through
Help and Support.
NOTE:
WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
Component replacement procedures 51
Memory module
Description
4 GB PC3 10600 1333 MHz shared
2 GB PC3 10600 MHz
1 GB PC3 10600 1333 MHz shared
Spare part number
621569-001
581096-001
639738-001
Before removing the memory module, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
Remove the memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
2.
Remove the module (2) by pulling it away from the slot at an angle.
NOTE:
Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.
Reverse this procedure to install a memory module.
52 Chapter 4 Removal and replacement procedures
RTC battery
Description
RTC battery (includes mounting adhesive)
Spare part number
449137-001
Before removing the RTC battery, remove the following components:
1.
Battery (see
2.
Service door (see Service door on page 44 )
Remove the RTC battery:
1.
Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system board.
2.
Lift the battery (2) out of the computer.
Reverse this procedure to install the RTC battery.
Component replacement procedures 53
Keyboard
Description
For use in the United States, Black
For use in French Canada, Black
For use in the United States, White
For use in Latin America, White
Spare part number
640892-001
640892-121
653390-001
653390-161
Before removing the keyboard, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
Remove the keyboard:
1.
Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to the computer.
2.
Using a thin, flat-bladed screwdriver, gently pry loose the three snaps (2) inside the battery bay to release the top edge keyboard tabs.
3.
Turn the computer right-side up, with the front toward you.
4.
Open the computer as far as possible.
5.
Lift the rear edge of the keyboard, and then tilt the keyboard forward onto the palm rest (1).
6.
Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.
54 Chapter 4 Removal and replacement procedures
7.
Remove the keyboard (4).
Reverse this procedure to install the keyboard.
Component replacement procedures 55
Top cover
Description
For use in Luminous Rose computer models
For use in Sweet Purple computer models
For use in Pewter computer models
For use in Charcoal Grey computer models
For use in Sonoma Red computer models
For use in Pacific Blue computer models
For use in White computer models
Spare part number
639528-001
639529-001
639531-001
639532-001
639533-001
639534-001
653391-001
Before removing the top cover, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
3.
Hard drive (see
4.
Optical drive (see
5.
WLAN module (see
6.
Memory module (see
).
7.
Keyboard (see
Remove the top cover:
1.
Turn the computer right-side up, with the front toward you, and open the computer as far as possible.
56 Chapter 4 Removal and replacement procedures
2.
Release the three ZIF connectors (1) to which the ZIF cables are attached and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the system board.
3.
Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer.
4.
Close the computer and turn it upside down, with the front toward you.
Component replacement procedures 57
5.
Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure.
NOTE:
The four screws along the front edge also serve to secure the speakers inside the base enclosure.
6.
Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.
Remove the top cover (2).
NOTE:
The TouchPad is glued to the top cover and is included with the top cover spare part.
58 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the top cover.
Component replacement procedures 59
Power button board
Description
Power button board
Spare part number
640884-001
Before removing the power button board, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
3.
Hard drive (see
4.
Optical drive (see
5.
WLAN module (see
6.
Memory module (see
)
7.
Keyboard (see
8.
Top cover (see
Remove the power button board:
1.
Turn the top cover upside down with the rear edge toward you.
2.
Remove the Phillips 3.0 x 2.0 screw (1) that secures the power button board to the top cover.
3.
Lift up and remove the power button board (2).
60 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the power button board.
Component replacement procedures 61
Speaker assembly
Description
Speaker assembly (includes cable)
Before removing the speaker assembly, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
3.
Hard drive (see
4.
Optical drive (see
5.
Keyboard (see
6.
Top cover (see
Remove the speaker assembly:
1.
Disconnect the speaker cable (1) from the system board.
2.
Lift up and remove the speakers (2).
Spare part number
639573-001
Reverse this procedure to install the speaker assembly.
62 Chapter 4 Removal and replacement procedures
TouchPad button board
Description
TouchPad button board (includes bracket and cable)
Spare part number
640885-001
Before removing the TouchPad button board, remove the following components:
1.
Battery (see
2.
Service door (see Service door on page 44 )
3.
Hard drive (see Hard drive on page 45 )
4.
Optical drive (see Optical drive on page 48
)
5.
Keyboard (see Keyboard on page 54 )
6.
Top cover (see Top cover on page 56 )
Remove the TouchPad button board:
1.
Release the ZIF connector (1) to which the TouchPad button board cable is attached, and then disconnect the cable (2) from the TouchPad.
2.
Slide the TouchPad bracket to the left (3) and then remove it.
3.
Remove the TouchPad button board (4).
Reverse the above procedure to reassemble and install the TouchPad button board.
Component replacement procedures 63
USB board
Description
USB board
Before removing the USB board, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
3.
Hard drive (see
4.
Optical drive (see
5.
Keyboard (see
6.
Top cover (see
Remove the USB board:
1.
Position the computer right-side up, with the right side toward you.
2.
Release the clips (1) that secure the USB board to the base enclosure.
3.
Lift the USB board (2) straight up to remove it from the computer.
Spare part number
640883-001
Reverse this procedure to install the USB board.
64 Chapter 4 Removal and replacement procedures
Security cable lock
NOTE:
The security cable lock is included with the base enclosure, spare part number 639569-001.
Before removing the security cable lock, remove the following components:
1.
Battery (see
2.
Service door (see Service door on page 44 )
3.
Hard drive (see Hard drive on page 45 )
4.
Optical drive (see Optical drive on page 48
)
5.
Keyboard (see Keyboard on page 54 )
6.
Top cover (see Top cover on page 56 )
Remove the security cable lock:
1.
Remove the two Phillips 4.0 x 2.5 screws that secure the security lock to the base enclosure.
2.
Lift the security lock straight up to remove it from the computer.
Reverse this procedure to install the security cable lock.
Component replacement procedures 65
Power connector
Description
Power connector (includes cable)
Before removing the power connector cable, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
3.
Hard drive (see
4.
Optical drive (see
5.
Keyboard (see
6.
Top cover (see
Remove the power connector:
1.
Turn the computer right-side up, with the right side toward you.
2.
Disconnect the power connector cable (1) from the system board.
3.
Lift the power connector (2) from the clips built into the base enclosure.
Spare part number
640891-001
Reverse this procedure to install the power connector.
66 Chapter 4 Removal and replacement procedures
Display assembly
Description
39.6-cm (15.6-in) High Definition (HD), LED BrightView display assembly:
●
For use in Charcoal Grey computer models
●
For use in Sonoma Red computer models
●
For use in Luminous Rose computer models
●
For use in Pewter computer models
●
For use in Pacific Blue computer models
●
For use in Sweet Purple computer models
●
For use in White computer models
Spare part number
639512-001
639514-001
639515-001
639516-001
639517-001
639519-001
653389-001
Before removing the display assembly, remove the following components:
1.
Battery (see
2.
Service door (see Service door on page 44 )
3.
Optical drive (see Optical drive on page 48
)
4.
WLAN module (see WLAN module on page 50 )
5.
Keyboard (see Keyboard on page 54 )
6.
Top cover (see Top cover on page 56 )
7.
USB board (see
)
Remove the display assembly:
1.
Turn the computer right-side up, with the front toward you.
2.
Open the computer as far as possible.
3.
Disconnect the display panel cable (1) from the system board and remove it from its routing channel.
4.
Pull the antenna cables through the opening in the base enclosure (2), and then disengage the cables from the clip in the routing channel leading to the display hinge.
CAUTION:
Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components.
5.
Remove the five Phillips 6.0 x 2.5 screws (3) that secure the display assembly to the computer.
Component replacement procedures 67
6.
Lift the display panel (4) straight up to remove it.
Reverse this procedure to install the display assembly.
7.
To replace any of the display assembly internal components, remove the following screw covers and screws:
(1) Two Mylar screw covers on the display bezel bottom edge
(2) Two Phillips 4.0 x 2.5 screws
The display screw covers are included in the Display Rubber Kit, spare part number 640882-001.
68 Chapter 4 Removal and replacement procedures
8.
Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display back cover.
9.
Remove the display bezel (4).
Reverse this procedure to install the display bezel.
10.
To replace the webcam module, lift the webcam module as far from the display enclosure as the webcam module cable allows.
11.
Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 640880-001.
Reverse this procedure to install the webcam module.
Component replacement procedures 69
12.
To replace the display hinge covers, remove the three Phillips 4.0 x 2.5 screws (1) that secure the covers to the display enclosure.
13.
Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001.
Reverse this procedure to install the display hinge covers.
14.
To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display enclosure.
70 Chapter 4 Removal and replacement procedures
15.
Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 641663-001.
Reverse this procedure to install the display panel.
16.
To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel.
17.
Remove the display hinges (2) from the display panel. The display hinges are available using spare part number 639511-001.
Reverse this procedure to install the display hinges.
18.
To replace the wireless antenna transceivers, lift up on the silver transceiver (1), and then release the adhesive material from the display cover.
Component replacement procedures 71
19.
Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable are available using spare part number 639499-001.
Reverse this procedure to install the display wireless antenna transceivers.
20.
To remove the display cable from the display panel, lift the tape (1), and disconnect the cable
(2). Then, gently peel the cable away from the display panel (3).
Reverse this procedure to install the display panel.
72 Chapter 4 Removal and replacement procedures
System board
NOTE:
The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material.
Description
For use in Intel HM55 UMA computer models
For use in Intel HM65 UMA computer models
For use in Intel HM55 discrete, 512 MB, computer models
For use in Intel HM55 discrete, 1 GB, computer models
For use in Intel HM65 discrete, 512 MB, computer models
For use in Intel HM65 discrete, 1 GB, computer models
For use in AMD UMA computer models
For use in AMD E350 UMA computer models
For use in AMD A60M UMA computer models
For use in Intel HM55 i3-370M UMA computer models.
For use in AMD E450 UMA computer models
For use in Intel HM65 UMA 1.1 computer models
For use in Intel HM65 discrete 512MB computer models
For use in Intel HM65 discrete 1GB computer models
For use in AMD 880M computer models
Spare part number
639521-001
639522-001
639523-001
639524-001
639525-001
639526-001
640893-001
646738-001
649288-001
653087-001
657146-001
657459-001
657461-001
657462-001
668360-001
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
Memory modules (see
)
●
WLAN module (see WLAN module on page 50 )
Before removing the system board, remove the following components:
1.
Battery (see
2.
Service door (see Service door on page 44 )
3.
Hard drive (see Hard drive on page 45 )
4.
Optical drive (see Optical drive on page 48
)
5.
WLAN module (see WLAN module on page 50 )
6.
Memory module (see
)
7.
Keyboard (see Keyboard on page 54 )
Component replacement procedures 73
8.
Top cover (see
9.
USB board (see
)
10.
Display assembly (see
11.
Power connector (see
Remove the optical drive connector board:
1.
Turn the computer right-side up, with the front toward you.
2.
Remove the three Phillips 4.0 x 2.5 screws (1) that secure the optical drive connector board to the computer.
3.
Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the system board.
Reverse this procedure to install the optical drive connector board.
4.
Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer.
74 Chapter 4 Removal and replacement procedures
5.
Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle.
For AMD computer models, see the following image.
For Intel computer models, see the following image.
Component replacement procedures 75
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
Fan/heat sink assembly (see
Fan/heat sink assembly on page 77 )
●
Processor (see
Reverse the disassembly procedure to install the system board.
76 Chapter 4 Removal and replacement procedures
Fan/heat sink assembly
NOTE:
The fan/heat sink assembly includes replacement thermal material.
Description
For use in AMD UMA computer models
For use in Intel UMA computer models
For use in Intel discrete computer models
For use in AMD A60M UMA computer models
For use in AMD A50M UMA computer models
Spare part number
640896-001
641024-001
641025-001
657143-001
657145-001
Before removing the fan/heat sink assembly, remove the following components:
1.
Battery (see
2.
Service door (see Service door on page 44 )
3.
Hard drive (see Hard drive on page 45 )
4.
Optical drive (see Optical drive on page 48
)
5.
WLAN module (see WLAN module on page 50 )
6.
Memory module (see
)
7.
Keyboard (see Keyboard on page 54 )
8.
Top cover (see Top cover on page 56 )
9.
USB board (see
)
10.
Display assembly (see Display assembly on page 67
)
11.
Power connector (see
12.
System board (see
Remove the fan/heat assembly (fan/heat sink appearance may vary):
NOTE:
Steps 1 through 5 apply only to computer models equipped with Intel processors.
1.
Turn the system board right-side up, with the front toward you.
2.
Disconnect the fan cable from the system board (1).
3.
Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
Component replacement procedures 77
4.
Follow the sequence embossed on heat sink to loosen the six Phillips 10.0 x 2.0 captive screws
(3) that secure the fan/heat sink assembly to the system board.
NOTE:
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
5.
Remove the fan/heat sink assembly (4) by lifting it straight up.
NOTE:
Steps 6 through 10 apply only to computer models equipped with AMD processors.
6.
Turn the system board right-side up, with the front toward you.
7.
Disconnect the fan cable from the system board (1).
8.
Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
NOTE:
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
9.
Follow the sequence embossed on the heat sink to loosen the six Phillips 10.0 x 2.0 captive screws (3) that secure the fan/heat sink assembly to the system board.
78 Chapter 4 Removal and replacement procedures
10.
Remove the fan/heat sink assembly (4) by lifting straight up.
Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5), and from the processor (4). Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
NOTE:
Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits.
The following illustration shows the locations for thermal material on systems with Intel processors.
Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1), (2), and (4), from the fan/heat sink assembly at locations (3), (5), and (7), and from the processor (6). Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
The following illustration shows the locations for thermal material on systems with AMD processors.
Component replacement procedures 79
After applying fresh thermal paste to the components, reverse the above procedure to install the fan/ heat sink assembly.
80 Chapter 4 Removal and replacement procedures
Processor
NOTE:
All processor spare part kits include thermal material.
Description
Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W
Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i5-2430M processor (2.4 GHz, SC turbo up to 3.0 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i3-2330M processor (2.2 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i3 2310M (2.1 GHz, 3 MB L3 cache) Dual 35 W
Intel Pentium B960 (2.2 GHz, 2 MB L3 cache), Dual 35 W
Intel Pentium B950 (2.1 GHz, 2MB L3 cache), Dual 35 W
Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W
Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W
Intel Pentium P6300 (2.26 GHz, 3 MB L3 cache), Dual 35 W
Intel Pentium P6200 (2.13 GHz, 3 MB L3 cache), Dual 35 W
AMD A8-3500M (2.4 GHz/1.5 GHz, 4 MB L2 cache), Quad 35 W
AMD A6-3400M (2.3 GHz/1.4 GHz, 4 MB L2 cache), Quad 35 W
AMD A4-3300M (2.5 GHz/1.9 GHz, 2 MB L2 cache), Dual 35 W
AMD E2-3000M (2.4 GHz/1.8 GHz, 1 MB L2 cache), Dual 35 W
AMD Phenom II N970 (2.2 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) –Quad 35 W
AMD Phenom II P960 (1.8 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Quad 25 W
AMD Phenom II N870 (2.3 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) –Triple 35 W
AMD Phenom II P860 (2.0 GHz, 1.5 MB L2 cache, 1066 MHz, 3.6 GT/s) –Triple 25 W
AMD Phenom II N850 (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) –Triple 35 W
AMD Phenom II N660 (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s) –Dual 35 W
AMD Phenom II P650 (2.6 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W
AMD Turion II P560 (2.5 GHz, 2 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W
AMD Athlon II P360 (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.6 GT/s) – Dual 25 W
AMD Athlon II P340 (2.2 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s) – Dual 25 W
634693-001
634692-001
625823-001
635500-001
625831-001
653350-001
653349-001
653348-001
653351-001
635496-001
634689-001
635495-001
634688-001
616345-001
635494-001
634687-001
634691-001
636635-001
616343-001
Spare part number
631252-001
631255-001
631253-001
653341-001
638039-001
653340-001
653339-001
638037-001
664662-001
653338-001
Component replacement procedures 81
Description
AMD V160 (2.4 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W
AMD V140 (2.3 GHz, 512 K L2 cache, 1066 MHz, 3.2 GT/s) – SC 25 W
Spare part number
636634-001
616333-001
Before removing the processor, remove the following components:
1.
Battery (see Battery on page 43 )
2.
Service door (see
3.
Hard drive (see
4.
Optical drive (see
5.
WLAN module (see
6.
Memory module (see
)
7.
Keyboard (see
8.
Top cover (see
9.
USB board (see
)
10.
Display assembly (see
11.
Power connector (see
12.
System board (see
13.
Fan/heat sink assembly (see
Fan/heat sink assembly on page 77 )
Remove the processor:
1.
Turn the processor locking screw (1) one half-turn counterclockwise until you hear a click.
82 Chapter 4 Removal and replacement procedures
2.
Lift the processor (2) straight up and remove it.
NOTE:
The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures 83
5 Specifications
Computer specifications
Dimensions
Depth
Width
Height (front to rear)
Weight (lowest weight configuration)
Input power
Operating voltage
Operating current
Temperature
Operating
Nonoperating
24.5 cm (9.6 in)
37.4 cm (14.7 in)
3.1 to 3.6 cm (1.2 to 1.4 in)
< 2.5 kg (5.5 lbs)
18.5 V dc @ 3.5 A - 65W
3.5 A
5°C to 35°C (41°F to 95°F)
-20°C to 60°C (-4°F to 140°F)
Relative humidity
Operating
Nonoperating
Maximum altitude (unpressurized)
Operating
10% to 90%
5% to 95%
-15 m to 3,048 m (-50 ft to 10,000 ft)
-15 m to 12,192 m (-50 ft to 40,000 ft) Nonoperating
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
84 Chapter 5 Specifications
39.6-cm (15.6-in) display specifications
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
21.0 cm (8.27 in)
35.9 cm (14.1 in)
39.6 cm (15.6)
Up to 16.8 million
300:1 (typical)
200 nits (typical)
0.259 × 0.259 mm
1280 × 800; HD: 1366 × 768
RGB vertical stripe
LED
80 × 25
4.0 W
±40° horizontal, +120/-40° vertical (typical)
39.6-cm (15.6-in) display specifications 85
Hard drive specifications
750 GB* 640 GB* 500 GB* 320 GB* 250 GB*
Dimensions
Height 9.5 mm
Width
Weight
Interface type
70 mm
101 g
SATA
Transfer rate
Security
100 MB/sec
ATA security
Seek times (typical read, including setting)
Single track 1.5 ms
9.5 mm
70 mm
101 g
SATA
106 MB/sec
ATA security
9.5 mm
70 mm
101 g
SATA
100 MB/sec
ATA security
9.5 mm / 7 mm
70 mm
101 g
SATA
100 MB/sec
ATA security
9.5 mm / 7 mm
70 mm
101 g
SATA
100 MB/sec
ATA security
1.0 ms 1.0 ms 1.5 ms 2.0 ms
Average
Maximum
Logical blocks
11.0 ms
22.0 ms
14.0 ms
24.0 ms
312,581,808 1,250,26
3,728
7200 rpm 5400 rpm
14.0 ms
22.0 ms
12.0 ms
22.0 ms
12.0 ms
22.0 ms
976,773,168 625,142,448 488,397,168
Disc rotational speed
5400 and
7200 rpm
7200 rpm 7200 rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
NOTE:
Certain restrictions and exclusions apply. Contact technical support for details.
86 Chapter 5 Specifications
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive specifications
Applicable disc
Read
Write
Random access time
DVD
CD
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD-ROM
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED
MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-
CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM
< 230 ms
< 175 ms
2 MB
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 87
Blu-ray Disc ROM and DVD±R/RW SuperMulti
Double-Layer Drive specifications
Applicable disc
Read
Write
Random access time
BD
DVD
CD
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD-ROM
4X BD
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
1X BD-ROM
1X BD-R read
1X BD-RE read
Transfer mode
BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-
DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT
DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM
< 230 ms
< 180 ms
< 180 ms
4.5 MB
3,600 KB/sec
10,800 KB/sec
18,000 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
4,500 KB/sec
4,500 KB/sec
4,500 KB/sec
Multiword DMA Mode
88 Chapter 5 Specifications
6 Setup Utility (BIOS)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
CAUTION:
Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.
Starting Setup Utility
NOTE:
The fingerprint reader (select models only) cannot be used to access Setup Utility.
▲
Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 .
Using Setup Utility
Changing the language of Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select System Configuration > Language, and then press enter .
3.
Use the arrow keys to select a language, and then press enter .
4.
When a confirmation prompt with your language selected is displayed, press enter .
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press
enter .
Your change takes effect immediately.
Starting Setup Utility 89
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.
●
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or f5 and f6 .
●
To select an item, press enter .
●
To close a text box or return to the menu display, press esc .
●
To display additional navigation and selection information while Setup Utility is open, press f1 .
Displaying system information
1.
Start Setup Utility.
2.
Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press
enter .
Restoring factory default settings in Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select Exit > Load Setup Defaults, and then press enter .
3.
When the Setup Confirmation is displayed, press enter .
4.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press
enter .
The Setup Utility factory settings take effect when the computer restarts.
NOTE:
Your password, security, and language settings are not changed when you restore the factory settings.
Exiting Setup Utility
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
90 Chapter 6 Setup Utility (BIOS)
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility.
1.
Start Setup Utility.
2.
If the system information is not displayed, use the arrow keys to select the Main menu.
BIOS and other system information is displayed.
3.
To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
Updating the BIOS 91
Downloading a BIOS update
CAUTION:
To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Access the page on the HP Web site that provides software for your computer:
Windows 7—Select Start > Help and Support > Maintain.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.
3.
At the download area, follow these steps:
a. Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE:
If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
1.
Windows 7—Open Windows Explorer by selecting Start > Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE:
After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
92 Chapter 6 Setup Utility (BIOS)
7 Backup and recovery
●
●
●
●
Backing up and recovering your information
Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.
This chapter provides information on the following topics:
●
Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature)
●
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
●
Backing up your information
●
Recovering a program or driver
93
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click
Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION:
HP Recovery Manager (partition or discs/flash drive) restores only software that was preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE:
Recovery discs have been included if your computer does not have a recovery partition.
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.
NOTE:
HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these discs or flash drive carefully and keep them in a safe place.
NOTE:
If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE:
Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE:
If you are creating recovery discs, number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to continue the backup creation process.
94 Chapter 7 Backup and recovery
To create a set of recovery discs or a recovery flash drive:
1.
Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media
Creation.
2.
Follow the on-screen instructions.
Performing a system restore
HP Recovery Manager software allows you to repair or restore the computer to its original factory state.
HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.
NOTE:
A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.
Note the following when performing a system restore:
●
You can restore only the system that you have previously backed up. HP recommends that you use
Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.
●
Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager.
●
HP Recovery Manager restores only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition (select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1.
Access HP Recovery Manager in either of the following ways:
●
Select Start > All Programs > HP > HP Recovery Manager > HP Recovery
Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11
(System Recovery)” message is displayed on the screen.
2.
Click System Recovery in the HP Recovery Manager window.
3.
Follow the on-screen instructions.
Performing a system restore 95
Restoring using the restore media
1.
If possible, back up all personal files.
2.
Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE:
If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed.
3.
Press f9 at system bootup.
4.
Select the optical drive or the flash drive.
5.
Follow the on-screen instructions.
96 Chapter 7 Backup and recovery
Changing the computer boot order
To change the boot order for recovery discs:
1.
Restart the computer.
2.
Press esc while the computer is restarting, and then press f9 for boot options.
3.
Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1.
Insert the flash drive into a USB port.
2.
Restart the computer.
3.
Press esc while the computer is restarting, and then press f9 for boot options.
4.
Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE:
A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:
●
At regularly scheduled times
TIP:
Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Guidelines:
●
Create system restore points using the Windows System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to
Using Windows system restore points on page 99 .
●
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences.
Backing up and recovering your information 97
To create a screen shot:
1.
Display the screen you want to save.
2.
Copy the screen image:
To copy only the active window, press alt + fn + prt sc .
To copy the entire screen, press fn + prt sc .
3.
Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
4.
Save and print the document.
Using Windows Backup and Restore
Guidelines:
●
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.
To create a backup:
1.
Select Start > Control Panel > System and Security > Backup and Restore.
2.
Follow the on-screen instructions to schedule and create a backup.
NOTE:
Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
98 Chapter 7 Backup and recovery
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE:
Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
●
Before you add or modify software or hardware
●
Periodically, whenever the computer is functioning optimally
NOTE:
If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Click System Restore.
5.
Follow the on-screen instructions.
Backing up and recovering your information 99
8 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 V ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
100 Chapter 8 Power cord set requirements
Requirements for specific countries and regions
Country/region
Denmark
Finland
France
Germany
India
Israel
Italy
Japan
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
The Netherlands
New Zealand
Norway
The People's Republic of China
Saudi Arabia
Singapore
South Africa
South Korea
Sweden
Switzerland
Taiwan
Thailand
The United Kingdom
Accredited agency
KEMA
SANZ
NEMKO
CCC
SASO
PSB
SABS
KTL
SEMKO
SEV
BSMI
TISI
ASTA
ISI
SII
IMQ
JIS
DEMKO
FIMKO
UTE
VDE
IRAM
SAA
OVE
CEBEC
ABNT
CSA
IMQ
Applicable note number
6
1
1
1
1
1
5
7
1
1
4
1
1
1
3
1
1
1
1
1
1
2
1
1
1
1
1
1
Requirements for specific countries and regions 101
Country/region Accredited agency Applicable note number
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the CCC certification mark.
5.
The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.
6.
The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.
7.
For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or
1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.
102 Chapter 8 Power cord set requirements
9 Recycling
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
For more information about recycling programs, see the HP website at www.hp.com/recycle .
103
Index
A
AC adapter light, identifying 13
AC adapter, spare part numbers
antenna
audio-in (microphone) jack,
audio-out (headphone) jack,
B
backing up customized window, toolbar,
and menu bar settings 97 personal files 97
base enclosure, spare part
battery
removal 43 spare part numbers 25, 43
battery bay 17 battery release latch 17
bezel
BIOS
Blu-ray Disc ROM and DVD±R/RW
SuperMulti Double-Layer Drive
removal 48 spare part number 48
Blu-ray ROM and DVD±R/RW
SuperMulti Double-Layer Drive
buttons
C
cables, service considerations 37
camera module
removal 69 spare part number 69
caps lock light, identifying 9
chipset, product description 3
components
computer feet
locations 42 spare part number 42
connectors, service
D
default settings, restoring 90
digital media slot, identifying
Secure Digital (SD) Memory
diskette drive, precautions 37
display assembly
display back cover, spare part
display bezel
illustrated 26 spare part number 26, 69
display cable, spare part number
display components
illustrated 26 spare part numbers 26 display enclosure, illustrated 26
display hinge kit, spare part
display hinges
removal 71 spare part number 71
display panel
Display Rubber Kit, spare part
Display Screw Kit, spare part
DVD±RW and CD-RW Combo
Drive
104 Index
DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive
E
Ethernet, product description 5
external media cards, product
external monitor port, identifying
F
factory settings, restoring 90
fan/heat sink assembly
removal 77 spare part number 23, 77
feet
locations 42 spare part number 42
G
graphics, product description 3
grounding equipment and
H
hard drive
Hard Drive Hardware Kit, spare
hard drive light, identifying 15
HDMI port, identifying 14 headphone (audio-out) jack 14
I
integrated webcam light,
internal microphone, identifying
J
jacks
audio-in (microphone) 14 audio-out (headphone) 14
K
keyboard
removal 54 spare part numbers 21, 54
keys
L
lights
M
mass storage devices, spare part
memory module
removal 52 spare part numbers 24, 52
microphone (audio-in) jack,
N
O
operating system, product
optical drive
optical drive board
P
pointing device, product
ports
power button board
power connector
power connector cable
removal 66 spare part number 66
power cord requirements for all countries
requirements for specific
power cord, spare part numbers
power requirements, product
processor
removal 81 spare part numbers 22, 81
product description
Ethernet 5 external media cards 5
Index 105
R
recovering from the dedicated
recovering from the recovery
removal/replacement
RJ-45 (network) jack, identifying
RTC battery
Rubber Feet Kit, spare part
S
security cable lock
removal 65 spare part number 65
security cable slot security cable slot, identifying
security, product description 6
service door
removal 44 spare part number 44
serviceability, product description
Setup Utility
displaying system information
90 exiting 90 navigating 90 restoring default settings 90 selecting 90
speaker assembly
specifications
Blu-ray Disc ROM and DVD±R/
RW SuperMulti Double-Layer
DVD±RW and CD-RW
SuperMulti Double-Layer
system board
removal 73 spare part numbers 21, 73
system information, displaying 90
T
top cover
TouchPad
TouchPad button board
U
USB board
V
W
webcam module, spare part
Windows applications key,
Windows logo key, identifying
wireless antenna
WLAN module
removal 50 spare part numbers 23, 50
106 Index
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Table of contents
- 9 Product description
- 16 External component identification
- 16 Top
- 16 TouchPad
- 17 Lights
- 18 Button
- 19 Keys
- 20 Front
- 21 Right side
- 22 Left side
- 24 Display
- 25 Bottom
- 26 Illustrated parts catalog
- 26 Serial number location
- 28 Computer major components
- 34 Display assembly components
- 36 Mass storage devices
- 38 Miscellaneous parts
- 39 Sequential part number listing
- 44 Removal and replacement procedures
- 44 Preliminary replacement requirements
- 44 Tools required
- 44 Service considerations
- 44 Plastic parts
- 45 Cables and connectors
- 45 Drive handling
- 46 Grounding guidelines
- 46 Electrostatic discharge damage
- 47 Packaging and transporting guidelines
- 47 Workstation guidelines
- 48 Equipment guidelines
- 49 Component replacement procedures
- 49 Serial number
- 50 Computer feet
- 51 Battery
- 52 Service door
- 53 Hard drive
- 56 Optical drive
- 58 WLAN module
- 60 Memory module
- 61 RTC battery
- 62 Keyboard
- 64 Top cover
- 68 Power button board
- 70 Speaker assembly
- 71 TouchPad button board
- 72 USB board
- 73 Security cable lock
- 74 Power connector
- 75 Display assembly
- 81 System board
- 85 Fan/heat sink assembly
- 89 Processor
- 92 Specifications
- 92 Computer specifications
- 93 39.6-cm (15.6-in) display specifications
- 94 Hard drive specifications
- 95 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications
- 96 Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications
- 97 Setup Utility (BIOS)
- 97 Starting Setup Utility
- 97 Using Setup Utility
- 97 Changing the language of Setup Utility
- 98 Navigating and selecting in Setup Utility
- 98 Displaying system information
- 98 Restoring factory default settings in Setup Utility
- 98 Exiting Setup Utility
- 99 Updating the BIOS
- 99 Determining the BIOS version
- 100 Downloading a BIOS update
- 101 Backup and recovery
- 102 Restore
- 102 Creating restore media
- 103 Performing a system restore
- 103 Restoring using the dedicated recovery partition (select models only)
- 104 Restoring using the restore media
- 105 Changing the computer boot order
- 105 Backing up and recovering your information
- 106 Using Windows Backup and Restore
- 107 Using Windows system restore points
- 107 When to create restore points
- 107 Create a system restore point
- 107 Restore to a previous date and time
- 108 Power cord set requirements
- 108 Requirements for all countries
- 109 Requirements for specific countries and regions
- 111 Recycling
- 112 Index