Creating Custom Messages. Pitney Bowes DM800i™, DM800i Series, DM800i, DM800iTM

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Creating

Custom

Messages

DM800i™Series Digital Mailing System Operating Guide

Custom Messaging enables you to enter text at the Control Center which can print directly on envelopes as they pass through the mailing system.

Custom messages can be saved in the memory of the system, and recalled whenever appropriate to print. In the Control Center, this feature is shown as “Text Entries.”

IMPORTANT:

You should be familiar with the USPS regulations and standards relating to custom message printing and envelope usage for guidance concerning appropriate content, format, and other usage considerations

Sample:

ACME Corporation

Finance Department

Bldg 3, Floor 4

201 Aberdeen Parkway

Charlotte NC 28255

Specifications

• Print up to five lines of information.

• Print a maximum of 20 characters per line (including spaces).

• Fixed font (Lucida Console, 10 Point).

• UPPER CASE and lower case available.

• Special characters available (as outlined on the keypad).

• Save up to five custom messages in memory.

• Custom messages can be saved in the Normal or Custom Presets.

• Uses full QWERTY keypad standard on all DM Series™ mailing systems.

• Custom messages always print to the left of the postage, and left of any advertisements and inscriptions.

• Operating speed is reduced slightly to accommodate printing operation.

The Custom Messaging capability of your DM Series™ mailing system has several applications. Use it for all outgoing mail that does not have a preprinted custom message such as Business Reply Mail. Even if you use a pre-printed custom message on outgoing mail, this capability can be used to define a department or section of your organization for “return mail.” By implementing this as a process, undeliverable mail can bypass the Mail

Center, and be returned directly to the department that generated the mailing.

IMPORTANT:

Custom Messaging requires an envelope at least 6 3/4" long to print effectively. See Envelope Guidance your envelopes before running.

in this section regarding testing of

SV61162 Rev. D 5-27

5 • Mailing System Setup

Postal Rules and Guidance

IMPORTANT:

Any custom message printed by the DM Series™ system must follow USPS guidelines as published in the Domestic Mail Manual (DMM).

Creating a Custom Message for the First Time

1. Press the Menu key.

2. Select Set Up, then select Text Entry Set Up.

3. Select Create.

4. Select a line of text to enter. Type in the text and press Enter.

5. Repeat step 4 until all lines of text have been entered. You can enter up to five lines of text.

6. Press Enter when done. The Enter Text Entry Name screen appears.

7. Type in a name for the custom message and press Enter.

8. Press the left arrow key to return to the Main screen.

Adding Additional Custom Messages

The system can hold up to five custom messages at a time. To add additional custom messages to the system:

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Follow steps 3 through 8 in Creating a Custom Message, above, to add and save the address information.

TIP:

Print a sample piece of mail to see ensure the custom message prints as desired on the envelope.

Selecting/Deselecting a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Select the custom message you want to print on the envelope.

If you do not wish to print a custom message at this time, select Don't

Print Text Entry

.

4. Press Enter when done.

5. Press the left arrow key to return to the Main screen.

Viewing a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Press the right arrow key, then select View.

4. Select the appropriate custom message. The custom message appears on the screen.

5. Press Enter when done.

6. Press the left arrow key to return to the Main screen.

5-28 SV61162 Rev. D

SV61162 Rev. D

DM800i™Series Digital Mailing System Operating Guide

Editing a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Options, then select Text Entries.

3. Press the right arrow key, the select Edit.

4. Select the appropriate custom message.

5. Select a line of text to edit. a. Press Clear to clear the existing entry, or press the left arrow key.

b. Make any necessary changes to the text.

c. Press Enter when done.

6. Repeat step 5 until you have edited the appropriate lines of text.

7. Press Enter. The Edit Text Entry Name screen appears.

8. If necessary, edit the name of the custom message. Press Enter when done.

9. Press the left arrow key to return to the Main screen.

Deleting a Custom Message

1. Press the Menu key.

2. Select Meter Stamp Option, then select Text Entries.

3. Press the right arrow key, then select Delete.

4. Select a custom message to delete.

5. Select Yes. The custom message is deleted from the list.

6. Press the left arrow key to return to the Main screen.

Envelope Guidance

NOTE:

Always run a test print (at $0.00 postage) before using Custom Messaging to ensure proper placement on an envelope. Custom Messaging prints a custom message or other information directly to the left of your postage meter imprint and any Postal Endorsements or Inscriptions on the envelope. This message does not print on the left margin of the envelope, nor does your mailing system allow for placement of the custom message on your envelope. Therefore, before printing a mailrun using this feature, you should always process a

Test Print with ZERO POSTAGE to ensure that the full message is properly positioned on the envelope.

Drop Shipment Endorsement

NOTE:

In most cases, the Drop Shipment Authorization is printed using an

Endorsement purchased from the Pitney Bowes Online Store. The Custom Messaging feature of the DM Series™ may satisfy USPS requirements for Drop

Shipment endorsements on your mailings. However, the application and endorsement format must be authorized locally by the USPS. Under current

Postal guidelines, the local business mail entry management of the USPS must approve the application or endorsement format for mail deposited as “Drop

Shipment Authorization.” Contact the USPS directly for further guidance.

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