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CHAPTER 13 — Contacting Plextor’s Technical Support Department
✓ The brand name and model number of your computer (e.g., Dell
466/NP, Micron P66PCI Powerstation, ALR Evolution V, Apple
Macintosh Performa 575).
✓ The type of VGA, Super VGA, or other graphics card you use.
✓ Brand name and model number of any other peripherals you have installed/connected to your computer (e.g., scanner, fax board, network board).
Returns
You must receive an RMA (Returned Materials Authorization) number from our
Technical Support Department before any Plextor CD-ROM drive can be returned for repair or replacement. Any drive sent to Plextor without an RMA number will not be accepted. Drives must be sent postage prepaid. We recommend that you insure your shipment, as Plextor cannot be held responsible for any damage that may occur during shipment.
ULTRAPLEX 40X OPERATION MANUAL
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