5 Managing the printer
This chapter describes how to manage the printer:
●
Using printer information pages
●
Configuring e-mail alerts
●
Using the embedded Web server
●
Using the HP Easy Printer Care Software
●
Using the HP Printer Utility for Macintosh
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Using printer information pages
From the printer control panel, you can print pages that give details about the printer and its current configuration. The table below provides the procedures for printing the information pages.
NOTE
Printer information pages for the HP Color LaserJet 3600 Series printer are available in
English only.
Page description
Menu map
Shows the control-panel menus and available settings.
Configuration page
Shows printer settings and installed accessories.
Supplies status page
Shows print-cartridge toner levels.
How to print the page
1.
Press Menu .
2.
Press to highlight INFORMATION, and then press .
3.
If PRINT MENU MAP is not highlighted, press or and then press .
until it is highlighted,
The content of the menu map varies, depending on the options currently installed in the printer.
For a complete list of control panel menus and possible values, see
Using the controlpanel menus .
1.
Press Menu .
2.
Press to highlight INFORMATION, and then press .
3.
Press to highlight PRINT CONFIGURATION, and then press .
NOTE
If the printer contains an HP Jetdirect print server or an optional hard disk drive, an additional configuration page prints that provides information about those devices.
1.
Press Menu .
2.
Press
3.
Press
to highlight INFORMATION, and then press .
to highlight PRINT SUPPLIES STATUS PAGE, and then press .
NOTE
If you are using non-HP supplies, the supplies status page might not
show the remaining life for those supplies. For more information, see Non-
HP print cartridges
.
Usage page (HP Color LaserJet 3000 and 3800 Series printers only)
1.
Press
Shows a page count for each size of paper printed, the number of one-sided
(simplexed) or two-sided (duplexed) pages, and the average percentage of coverage for each color.
2.
Press
3.
Press
Menu .
to highlight INFORMATION, and then press .
to highlight PRINT USAGE PAGE, and then press .
Demo page 1.
Press Menu .
Shows a color photograph that allows you to check print quality.
2.
Press
3.
Press
to highlight INFORMATION, and then press
to highlight PRINT DEMO, and then press .
.
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Page description How to print the page
Color usage log
Shows color use statistics for the printer.
1.
2.
Press
Press
Menu .
to highlight INFORMATION, and then press .
3.
Press to highlight PRINT COLOR USAGE JOB LOG, and then press .
File directory (HP Color LaserJet 3000 and 3800 Series printers only)
1.
Press Menu .
2.
Press to highlight INFORMATION, and then press .
Shows information for all installed mass storage devices.
3.
Press to highlight PRINT FILE DIRECTORY, and then press .
NOTE
This option does not appear if no mass storage devices are installed.
PCL or PS font list (HP Color LaserJet
3000 and 3800 Series printers only)
1.
Press Menu .
2.
Press to highlight INFORMATION, and then press .
Shows which fonts are currently installed in the printer.
3.
Press to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST, and then press .
NOTE
The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM.
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Configuring e-mail alerts
NOTE
If your host software does not support e-mail, this feature might not be available on the HP Color LaserJet 3600 Series printer.
You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account(s) that you specify.
You can configure the following:
● The printer(s) you want to monitor
●
The alerts you want to receive (for example, alerts for paper jams, paper out, supplies status, and cover open)
● The e-mail account(s) to which the alerts should be forwarded
Software
HP Web Jetadmin
Embedded Web server
Information location
See
HP Web Jetadmin for general information about HP Web Jetadmin.
See the HP Web Jetadmin Help system for details on alerts and how to set them up.
See
Using the embedded Web server
for general information about the embedded Web server.
See the embedded Web server Help system for details on alerts and how to set them up.
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Using the embedded Web server
NOTE
The HP Color LaserJet 3600 Series printer embedded Web server provides network configuration and status information only.
NOTE
When the printer is directly connected to a computer, use the HP Easy Printer Care
Software to view the printer status.
●
View printer control status information
● Set the type of paper loaded in each tray
●
Determine the remaining life on all supplies and order new ones
● View and change tray configurations
●
View and change the printer control panel menu configuration
● View and print internal pages
●
Receive notification of printer and supplies events
● View and change network configuration
●
View support content that is specific to the current state of the printer
● Restrict access to color printing features (HP Color LaserJet 3000 Series printer only)
When the printer is connected to the network, the embedded Web server is automatically available. You can open the embedded Web server from Windows 95 and later.
Use the embedded Web server to view printer and network status and to manage printing functions from your computer instead of from the printer control panel.
To use the embedded Web server, you must have Microsoft Internet Explorer 4 and later or Netscape
Navigator 4 and later. The embedded Web server works when the printer is connected to an IP-based network. The embedded Web server does not support IPX-based or AppleTalk printer connections. You do not need Internet access to open and use the embedded Web server.
To access the embedded Web server by using a network connection
1.
In a supported Web browser on your computer, type the IP address for the printer in the address/
URL field. (To find the IP address, print a configuration page. See Using printer information pages .)
NOTE
After you open the URL, you can bookmark it so that you can return to it quickly in the future.
2.
The embedded Web server has three tabs that contain settings and information about the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab that you want to view.
See the following section for more information about each tab.
Embedded Web server sections
The table below describes the basic screens of the embedded Web server.
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Tab or section Description
Information tab
Provides printer, status, and configuration information.
●
Device Status: Shows the printer status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size of print paper set for each tray. To change the default settings, click Change
Settings.
●
Configuration Page: Shows the information found on the printer configuration page.
●
Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers. To order new supplies, click Order Supplies in the Other Links area on the left side of the window.
●
Event log: Shows a list of all printer events and errors.
●
Usage page: Shows a summary of the number of pages the printer has printed, grouped by size and type.
●
Diagnostics Page: Provides information about printer calibration, color density, and other parameters.
● Device Information: Shows the printer network name, address, and model information. To change these entries, click Device Information on the Settings tab.
●
Control Panel: Shows messages from the printer control panel, such as Ready or Sleep mode on.
● Color Usage Job Log: Shows user color print jobs on a job-by-job basis.
●
Print: Allows you to send print jobs to the printer.
Settings tab ● Configure Device: Allows you to configure printer settings. This page contains the traditional menus found on printers using a control-panel display.
Provides the ability to configure the printer from your computer.
●
E-mail Server: Network only. Used in conjunction with the Alerts page to set up incoming and outgoing e-mail, as well as to set e-mail alerts.
● Alerts: Network only. Allows you to set up to receive e-mail alerts for various printer and supplies events.
●
AutoSend: Allows you to configure the printer to send automated e-mails regarding printer configuration and supplies to specific e-mail addresses.
● Security: Allows you to set a password that must be entered to gain access to the
Settings and Networking tabs. Enable and disable certain features of the embedded Web server.
●
Edit Other Links: Allows you to add or customize a link to another Web site. This link is displayed in the Other Links area on all embedded Web server pages.
● Device Information: Allows you to name the printer and assign an asset number to it. Enter the name and e-mail address for the primary contact who will receive information about the printer.
●
Language: Allows you to determine the language in which to display the embedded
Web server information.
● Date & Time: Allows time synchronization with a network time server.
●
Wake Time: Allows you to set or edit a wake time for the printer.
● Restrict Color: Allows you to set user color print job restrictions.
NOTE
The Settings tab can be password-protected. If this printer is on a network, always consult with the printer administrator before changing settings on this tab.
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Tab or section
Networking tab
Provides the ability to change network settings from your computer.
Description
Network administrators can use this tab to control network-related settings for the printer when it is connected to an IP-based network. This tab does not appear if the printer is directly connected to a computer, or if the printer is connected to a network using anything other than an HP Jetdirect print server.
NOTE
The Networking tab can be password-protected.
Other links
Contains links that connect you to the Internet.
● HP Instant Support™: Connects you to the HP Web site to help you find solutions.
This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer.
●
Order Supplies: Connects to the HP Web site, in which you can order genuine
HP supplies, such as print cartridges and paper.
● Product Support: Connects to the support site for the printer, from which you can search for help regarding general topics.
NOTE
You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites.
Connecting might require that you close the embedded Web server and reopen it.
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Using the HP Easy Printer Care Software
The HP Easy Printer Care Software is an application that you can use for the following tasks:
●
Check the printer status.
●
Check supplies status.
●
Set up alerts.
● Gain access to troubleshooting and maintenance tools.
You can use the HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to a network. You must perform a complete software installation to use the
HP Easy Printer Care Software.
NOTE
You do not have to have Internet access to open and use the HP Easy Printer Care
Software. However, if you click a Web-based link, you must have Internet access to go to the site associated with the link.
Supported operating systems
The HP Easy Printer Care Software is supported for Windows 2000 and Windows XP.
To use the HP Easy Printer Care Software
Use one of the following methods to open HP Easy Printer Care Software:
● On the Start menu, select Programs, select HP, and then select HP Easy Printer Care
Software.
●
In the Windows system tray (in the lower righthand corner of the desktop), double-click the HP Easy
Printer Care Software icon.
● Double-click the desktop icon.
HP Easy Printer Care Software sections
The HP Easy Printer Care Software contains the sections described in the table below.
Section
Overview tab
Contains basic status information for the printer.
Description
●
Devices list: Shows the printers that you can select.
● Device Status section: Shows printer status information. This section will indicate printer alert conditions, such as an empty print cartridge. It also shows device-identification information, control-panel messages, and print-cartridge levels. After you correct a problem with the printer, click the button to update the section.
●
Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridges and the status of the media that is loaded in each tray.
● Supplies Details link: Opens the supplies status page to view more detailed information about printer supplies, ordering information, and recycling information.
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Section Description
Support tab
●
Provides device information, including alerts for items needing attention.
Provides help information and links.
●
Provides links to troubleshooting information and tools.
●
Provides links to the HP Web site for registration, support, and for ordering supplies.
NOTE
If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer Care Software, you must connect before you can visit these Web sites.
Supplies Ordering
window
●
Ordering list: Shows the supplies that you can order for each printer. If you want to order a certain item, click the Order check box for that item in the supplies list.
Provides access to online or e-mail supplies ordering.
●
Shop Online for Supplies button: Opens the HP supplies Web site in a new browser window.
If you have checked the Order check box for any items, the information about those items can be transferred to the Web site.
●
Print Shopping List button: Prints the information for the supplies that have the Order check box selected.
● Email Shopping List button: Creates a text list of items that have the Order check box selected. The list can be copied into an e-mail message that you send to your supplier.
●
Alerts on or off: Activates or deactivates the alerts feature for a certain printer.
Alert Settings window
Allows you to configure the printer to automatically notify you of printer issues.
● When alerts appear: Sets when you want alerts to appear—either when you are printing to that particular printer, or anytime there is a printer event.
●
Alert event type: Sets whether you want alerts for only critical errors, or for any error, including continuable errors.
● Notification type: Sets what type of alert should appear (pop-up message or system tray alert, and e-mail message).
Device List tab ● Printer information, including printer name, make, and model
Shows information about each printer in the
Devices list.
●
An icon (if the View as drop-down box is set to Tiles, which is the default setting)
●
Any current alerts for the printer
If you click a printer in the list, the HP Easy Printer Care Software opens the Overview tab for that printer.
Find Other Printers
window
Allows you to add more printers to your printer list.
Device List tab information includes the following:
Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window.
The Find Other Printers window provides a utility that detects other network printers so that you can add them to the Devices list and then monitor those printers from your computer.
Using the HP Easy Printer Care Software 95
Using the HP Printer Utility for Macintosh
Use the HP Printer Utility to configure and maintain a printer from a Mac OS X V10.2 or V10.3 computer.
Opening the HP Printer Utility
To open the HP Printer Utility in Mac OS X V10.2
1.
Open the Finder, and then click Applications.
2.
Click Library, and then click Printers.
3.
Click hp, and then click Utilities.
4.
Double-click HP Printer Selector to open the HP Printer Selector.
5.
Select the printer that you want to configure, and then click Utility.
To open the HP Printer Utility in Mac OS X V10.3
1.
In the Dock, click the Printer Setup Utility icon.
NOTE
If the Printer Setup Utility icon does not appear in the Dock, open the Finder, click Applications, click Utilities, and then double-click Printer Setup Utility.
2.
Select the printer that you want to configure, and then click Utility.
HP Printer Utility features
The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list.
The following table describes the tasks that you can perform from these pages.
Item
Color Cleaning
Configuration Page
Supplies Status
HP Support
File Upload
Upload Fonts
Firmware Update
Duplex Mode
Economode Toner Density
Resolution
Lock Resources
Stored Jobs
Trays Configuration
Description
Prints a cleaning page.
Prints a configuration page.
Shows the printer supplies status and provides links for online supplies-ordering.
Provides access to technical assistance, online supplies ordering, online registration, and recycling and return information.
Transfers files from the computer to the printer.
Transfers font files from the computer to the printer.
Transfers updated firmware files from the computer to the printer.
Turns on the automatic two-sided printing mode.
Turns on the Economode setting to conserve toner, or adjusts toner density.
Changes the resolution settings, including the REt setting.
Locks or unlocks storage devices, such as a hard disk.
Manages print jobs that are stored on the printer hard disk.
Changes the default printer tray settings.
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Item
IP Settings
Additional Settings
E-mail Alerts
Description
Changes the printer network settings and provides access to the embedded Web server.
Provides access to the embedded Web server.
Configures the printer to send e-mail notices for certain events.
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