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General information
Cleaning
Both units have splash resistant grilles and casing.
To clean, wipe with a damp cloth.
Guarantee
Your BT Digital Baby Monitor 300 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Digital Baby
Monitor 300 or any component thereof, which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.
Within the 12 month guarantee period
Prior to returning your product, please read the Help section beginning on page 19 or contact the BT Digital Baby Monitor Helpline on
0800 145 6789* for assistance. Additional answers to Frequently Asked Questions are available from bt.com/producthelp.
In the unlikely event of a defect occurring, the
Helpdesk will issue a Fault Reference Authorisation
(FRA) number and instructions for replacement or repair. Please note you will need the FRA number before returning the product. This does not affect your statutory rights.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended or if you require technical assistance outside of the 12 month guarantee period, please call BT’s approved repair agent,
Discount Communications on 0800 980 8999 or a local qualified repairer.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as instructed.
• This guarantee does not cover the batteries and any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
• This guarantee does not affect your statutory rights.
If you experience any problems, please call the Helpline on Freephone 0800 145 6789* or visit bt.com/producthelp
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2250 Baby Monitor 300 UG Iss2.[2].indd 21 10/04/2014 11:06
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