Remote Configuration. Aastra DeTeWe OPENPHONE 52, OpenPhone IPC, OpenCom 100 OpenCom 130, OpenCom 131, OpenCom 150, OpenCom 510, OpenPhone 71, 73, 75, OpenPhone 61, 63, 65, RFP 22, RFP 24, DECT, OpenCom 100 OpenCom 107, OpenPhone 27, OpenCTI 50
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Configuration Configuring the OpenCom 107
You can find further information in the chapter PC Offline Configuration starting on page 115.
6.2.7 Remote Configuration
The OpenCom 107 configuration can also be altered or updated remotely by a customer service centre or authorised dealer. This requires activation of internal RAS access in the OpenCom 107 for the customer service centre/authorised dealer.
Note: If one or more MSNs are entered on the
PBX Configuration: System: Remote service menu page in the Configurator and the Status option is activated, remote configuration access is then activated when a data call from one of the entered MSNs is registered.
The customer service centre/authorised dealer can then log into the
OpenCom 107 as an administrator:
■ User name: “Administrator”
■ Password: [administrator password]
Note: If you do not wish to let the customer service centre/ authorised dealer know the administrator password, you can define a temporary password for remote configuration with at least five digits.
Use the following code digit procedure on a standard terminal or a system telephone to activate internal remote maintenance access for the service centre/ authorised dealer:
Remote configuration on (log-on with administrator password)
H * 1 9 * Z (system PIN) #
Remote configuration on (log-on with temporary password)
H * 1 9 * Z (system PIN) * Z (temporary password) #
Remote configuration off
H # 1 9 #
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Configuration Configuring the OpenCom 107
Activation is automatically cancelled 30 minutes after the last configuration activity.
Note: During remote configuration, the OpenCom 107 is blocked for RAS access by any further users.
Please note:
The system PIN is preset to “0000” and it is absolutely imperative that the system administrator changes it to prevent undesirable remote maintenance.
Using remote configuration, all OpenCom 107 settings (with the exception of the system PIN) can be edited or updated. New software versions of the OpenCom 107 and the software for the connected system terminals and base stations can also be installed (see the SYS Configuration: Firmware menu in the Configurator).
For security reasons, settings in the Configurator, Net Configuration should only be edited on site to avoid malfunctions or failures in the customer’s LAN (e.g. due
explained.
Forced logoff of another user by the administrator
The configuration of the system can always only be edited by one user. Working on the configuration in parallel is not possible. This ensures that no configuration conflicts arise.
If the user “Administrator” logs in and another user with administration rights is already logged in, then the administrator can forcibly log the other user off in order to configure. This functionality, for example can be used, when configuring remotely, when a user has forgotten to log out.
In order to forcibly log a user off:
1. The “Administrator” user logs on with the administration password.
2. They open the Configurator.
A message shows which user is currently configuring the system.
3. The administrator clicks on the Take over config rights button.
The other user can make no further modifications of the configuration.
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