Configuring the PC Software Setting up TAPI
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If there is an existing web-server service installed on the workstation computer, then you must enter a new port number in the Setup dialogue of the program
StartCenter, for example 8080. In the Web browser, the address line input is then: “http://localhost:8080/”. When using different port numbers you can also start multiple offline configurators simultaneously on one workstation computer.
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If for the Web browser there is a proxy activated, then you might have to enter the computer name “localhost” into the exceptions list (No proxy for …).
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During deinstallation of the program StartCenter, the entire installation directory with all its sub-directories is deleted. Backup the necessary offline configurators before uninstalling.
13.2
Setting up TAPI
With a TAPI (Telephony Application Programming Interface) you can operate a CTI application (computer telephony integration). Here, the CTI application uses the services of the OpenCom 107 with the help of the TAPI driver installed on a
Windows PC.
Many telephony functions, such as enquiry, toggling, three-party conference, pickup, call protection and call forwarding can be controlled using appropriate TAPIcompatible software.
Requirements
You require an active IP network connection between the PC and the communication system. CTI functions can be used only in conjunction with system telephones.
You must therefore have configured at least one user for a system telephone. In addition, you require a TAPI 2.1-compatible CTI application, for example the
Phone Dialer included in the Windows operating system.
Installing the TAPI Driver
1. Call up the start mask from the product CD (see Configuring the PC Software on page 115).
2. Select Software: TAPI Service Provider from the start mask and follow the program instructions.
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Configuring the PC Software Setting up TAPI
Configuring the TAPI Connection
Note: Under Windows NT or Windows 2000/XP you should log on as the user for whom you want to configure the TAPI connection.
1. In the Start menu, select Settings: Control Panel. Double-click on the Tele-
phony icon (Phone and Modem Options icon under Windows 2000/XP).
2. Change to the Telephony Drivers tab (Advanced Options tab under
Windows 2000/XP).
3. From the list of installed driver software, select OpenCom 100 Service Pro-
vider and click on Configure.
4. In the following dialogue you will find a list with the configured connections for the user who is currently logged on. Click on New.
5. In the following dialogue you provide information for the new connection. In the Connection name box you can enter a descriptive name for the connection. In the CTI server box you must enter the DNS name or the IP address of the OpenCom 107. Using the […] button you can search for this in the LAN.
In the boxes Username and Password you enter the user data of one of the users configured on the OpenCom 107. This user must be allocated a system telephone. Confirm your entry with OK.
6. The new connection is now configured. Close the opened dialogues with OK and Close.
Testing the TAPI Function
1. In the Start menu, select Programs: Accessories: Communication and then start the program called Phone Dialer.
Under Windows XP the Phone Dialer is started indirect by using the dialling function of the Address book (can be found in the start menu under Pro-
grams: Accessories). A manual start of the program file “Dialer.exe” in the
“C:\Program files\Windows NT” folder is possible also.
2. In the Tools menu, select the item Connect using... to select the system telephone that is to use the CTI application. Under Windows 2000/XP you select
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