advertisement
Support, Service & Warranty PTQ-DNPS ♦ Quantum / Unity Platform
Distributed Network Protocol Interface Module
Purchasing Warranty Extension
As detailed below in ProSoft's Warranty, the standard Warranty Period is one year (or in the case of RadioLinx modules, three years) from the date of delivery.
The Warranty Period may be extended for an additional charge, as follows:
Additional 1 year = 10% of list price
Additional 2 years = 20% of list price
Additional 3 years = 30% of list price
This Limited Warranty ("Warranty") governs all sales of hardware, software and other products (collectively, "Product") manufactured and/or offered for sale by
ProSoft, and all related services provided by ProSoft, including maintenance, repair, warranty exchange, and service programs (collectively, "Services"). By purchasing or using the Product or Services, the individual or entity purchasing or using the Product or Services ("Customer") agrees to all of the terms and provisions (collectively, the "Terms") of this Limited Warranty. All sales of software or other intellectual property are, in addition, subject to any license agreement accompanying such software or other intellectual property.
10.5.1 What Is Covered By This Warranty
A Warranty On New Products
: ProSoft warrants, to the original purchaser only, that the Product that is the subject of the sale will (1) conform to and perform in accordance with published specifications prepared, approved, and issued by ProSoft, and (2) will be free from defects in material or workmanship; provided these warranties only cover Product that is sold as new. This
Warranty expires one year (or in the case of RadioLinx modules, three years) from the date of shipment (the "Warranty Period"). If the Customer discovers within the Warranty Period a failure of the Product to conform to specifications, or a defect in material or workmanship of the Product, the
Customer must promptly notify ProSoft by fax, email or telephone. In no event may that notification be received by ProSoft later than 15 months (or in the case of RadioLinx modules, 39 months) from the date of delivery. Within a reasonable time after notification, ProSoft will correct any failure of the
Product to conform to specifications or any defect in material or workmanship of the Product, with either new or used replacement parts. Such repair, including both parts and labor, will be performed at ProSoft's expense. All warranty service will be performed at service centers designated by ProSoft.
If ProSoft is unable to repair the Product to conform to this Warranty after a reasonable number of attempts, ProSoft will provide, at its option, one of the following: a replacement product, a full refund of the purchase price or a credit in the amount of the purchase price. All replaced product and parts become the property of ProSoft. These remedies are the Customer's only remedies for breach of warranty.
ProSoft Technology, Inc.
April 22, 2008
Page 145 of 153
advertisement
Related manuals
advertisement
Table of contents
- 2 PLEASE READ THIS NOTICE
- 2 PTQ Installation and Operating Instructions
- 2 Important Notice
- 3 Your Feedback Please
- 9 GUIDE TO THE PTQ-DNPS APPLICATION REFERENCE GUIDE
- 11 START HERE
- 11 Hardware and Software Requirements
- 11 ProTalk Module Carton Contents
- 12 Quantum / Unity Hardware
- 12 PC and PC Software
- 13 Install ProSoft Configuration Builder Software
- 15 CONFIGURING THE PROCESSOR WITH CONCEPT
- 16 Information for Concept Version 2.6 Users
- 16 Installing MDC Configuration Files
- 17 Create a New Project
- 20 Add the PTQ Module to the Project
- 22 Set up Data Memory in Project
- 25 Download the Project to the Processor
- 28 Verify Successful Download
- 33 CONFIGURING THE PROCESSOR WITH PROWORX
- 37 CONFIGURING THE PROCESSOR WITH UNITYPRO XL
- 37 Create a New Project
- 39 Add the PTQ Module to the Project
- 41 Build the Project
- 42 Connect Your PC to the Processor
- 43 Connecting to the Processor with TCPIP
- 44 Download the Project to the Processor
- 45 SETTING UP THE PROTALK MODULE
- 45 Install the ProTalk Module in the Quantum Rack
- 45 Verify Jumper Settings
- 46 Inserting the 1454-9F connector
- 46 Install the ProTalk Module in the Quantum Rack
- 47 Cable Connections
- 47 RS-232 Configuration/Debug Port
- 51 Collision Avoidance (DNP modules only)
- 51 Connect the PC to the ProTalk Configuration/Debug Port
- 55 MODIFYING THE CONFIGURATION FILE
- 55 ProSoft Configuration Builder
- 56 Set Up the Project
- 58 Set Module Parameters
- 60 [Module]
- 60 Module Name
- 60 [PTQ BACKPLANE]
- 60 3x Register Start
- 60 4x Register Start
- 60 [DNP Slave]
- 62 Internal Slave ID
- 62 Baud Rate
- 62 RTS On
- 62 RTS Off
- 63 Min Response Delay
- 63 Modem
- 63 Connect Timeout
- 63 First Character Delay
- 63 Redial Delay Time
- 63 Redial Random Delay
- 63 Idle Timeout
- 64 Phone Number
- 64 Collision Avoidance
- 64 CD Idle Time
- 64 CD Random Time
- 64 CD Time Before Receive
- 64 BI Class
- 64 AI Class
- 65 Float Class
- 65 AI Deadband
- 65 Float Deadband
- 65 Select/Operate Arm Time
- 65 Write Time Interval
- 65 Data Link Confirm Mode
- 65 Data Link Confirm Tout
- 66 Data Link Max Retry
- 66 App Layer Confirm Tout
- 66 Unsolicited Response
- 66 Class 1 Unsol Resp Min
- 66 Class 2 Unsol Resp Min
- 66 Class 3 Unsol Resp Min
- 66 Unsol Resp Delay
- 67 Uresp Master Address
- 67 Uresp Retry Count
- 67 BI with Flag
- 67 BI Events without time
- 67 BO without flag
- 67 Counter with flag
- 67 Frozen counter with flag
- 68 AI with flag
- 68 AI Events with time
- 68 Time Sync Before Events
- 68 Initialize DNP Database
- 68 [DNP Slave Database]
- 69 Binary Inputs
- 69 Analog Inputs
- 69 Float Inputs
- 69 Counters
- 69 Binary Outputs
- 69 Analog Outputs
- 69 Float Outputs
- 70 [DNP Slave Binary Inputs]
- 70 Point
- 70 Class
- 70 [DNP Slave Analog Inputs]
- 70 Point
- 70 Class
- 71 Deadband
- 71 [DNP Slave Float Inputs]
- 71 Point
- 71 Class
- 71 Deadband
- 71 [Secondary Port]
- 72 Baud Rate
- 73 RTS On
- 73 RTS Off
- 73 Min Response Delay
- 73 Collision Avoidance
- 73 CD Idle Time
- 73 CD Random Time
- 73 CD Time Before Receive
- 74 Download the Project to the Module
- 74 Verification and Troubleshooting
- 77 DIAGNOSTICS AND TROUBLESHOOTING
- 77 Reading Status Data from the Module
- 77 Required Hardware
- 78 The Configuration/Debug Menu
- 80 Main Menu
- 84 DNP Database View Menu
- 87 LED Status Indicators
- 88 Clearing a Fault Condition
- 88 Troubleshooting
- 91 REFERENCE
- 91 Product Specifications
- 91 Features and Benefits
- 91 General Specifications
- 92 Hardware Specifications
- 93 Functional Specifications
- 94 Functional Overview
- 94 General Concepts
- 99 Input and Output Data Blocks
- 106 PTQ-DNPS Application Design
- 117 Module Error Codes
- 117 Configuration Error Word
- 117 Slave Port Communication Errors
- 118 System Configuration Errors
- 119 DNP Port Configuration Errors
- 119 Error Status Table
- 123 Command Error Codes
- 125 Master Port DNPS Slave Configuration Values (DNPS Master Slave List)
- 126 Command List Entry Form
- 128 Command List
- 129 DNP Subset Definition
- 137 Internal Indication Word
- 138 Frequently Asked Questions
- 140 DNPS Specific Questions
- 141 SUPPORT, SERVICE & WARRANTY
- 142 How to Contact Us: Sales and Support
- 142 Return Material Authorization (RMA) Policies and Conditions
- 143 All Product Returns
- 143 Procedures for Return of Units Under Warranty
- 144 Procedures for Return of Units Out of Warranty
- 144 Un-repairable Units
- 145 LIMITED WARRANTY
- 145 What Is Covered By This Warranty
- 146 What Is Not Covered By This Warranty
- 151 DISCLAIMER REGARDING HIGH RISK ACTIVITIES
- 151 DISCLAIMER OF ALL OTHER WARRANTIES
- 151 LIMITATION OF REMEDIES
- 151 Time Limit for Bringing Suit
- 152 No Other Warranties
- 152 Intellectual Property
- 152 Additional Restrictions Relating To Software And Other Intellectual Property
- 152 Allocation of risks
- 153 Controlling Law and Severability