FedEx Ship Manager

®

Server

The Network Shipping Solution

User Guide

Version 7.6

Payment

You must remit payment in accordance with the FedEx Service Guide, tariff, service agreement or other terms or instructions provided to you by FedEx from time to time. You may not withhold payment or any shipments because of equipment failure or for the failure of FedEx to repair or replace any equipment.

Inaccurate Invoices

If you generate an inaccurate invoice, FedEx may bill or refund to you the difference according to the

FedEx Service Guide, tariff service agreement or other terms or instructions provided to you by FedEx from time to time. A Request for refund on a FedEx shipment must be made in accordance with the applicable Service Guide, or terms or instructions provided by FedEx from time to time. A shipment given to FedEx with incorrect information is not eligible for refund under any FedEx money-back guarantees.

FedEx may suspend any applicable money-back guarantees in the event of equipment failure or if it becomes inoperative.

The information contained in this User Guide is confidential and proprietary to FedEx Corporate Services,

Inc. and its affiliates (collectively “FedEx”). No part of this User Guide may be distributed or disclosed in any form to any third party without written permission of FedEx. This User Guide is provided to you under and its use is subject to the terms and conditions of the FedEx Automation Agreement. The information in this document may be changed at any time without notice. Any conflict between this User Guide, the

FedEx Automation Agreement, and the FedEx Service Guide shall be governed by the FedEx Automation

Agreement and the FedEx Service Guide, in that order.

© 2005 FedEx. FedEx and the FedEx logo are registered service marks. All rights reserved. Unpublished.

Table of Contents

Table of Contents

Introduction ................................................................................................................................................. 5

What’s New .................................................................................................................................................. 9

Referenced Documents ............................................................................................................................ 19

Chapter One: Setting Up FSMS ............................................................................................................... 21

Overview.................................................................................................................................................. 21

Installing FSMS.................................................................................................................................... 21

Pre-Installation Checklist ..................................................................................................................... 21

Performing a New FSMS Install........................................................................................................... 22

Upgrading from a Previous Version of FSMS......................................................................................33

Uninstalling FSMS v 7.6....................................................................................................................... 35

Configuring FSMS ................................................................................................................................... 37

Shipper Settings................................................................................................................................... 37

Report Settings .................................................................................................................................... 46

Label Settings ...................................................................................................................................... 52

Doc-Tab Settings ................................................................................................................................. 55

System Settings ................................................................................................................................... 60

IPD/IDF Settings .................................................................................................................................. 62

Tracking Numbers Settings ................................................................................................................. 62

Meter Settings...................................................................................................................................... 64

Advanced Settings ............................................................................................................................... 70

Transactional Meter Configuration .......................................................................................................... 72

Printer Set-Up.......................................................................................................................................... 73

Adding a Local Printer.......................................................................................................................... 73

Adding a Local TCP/IP Printer............................................................................................................. 78

Printing to a Windows-Based Print Share Network .............................................................................83

Troubleshooting Your FSMS Application ................................................................................................ 86

Close Monitor....................................................................................................................................... 86

Chapter Two: FSMS Transaction Coding ............................................................................................... 89

Overview.................................................................................................................................................. 89

FSMS Transaction Types .................................................................................................................... 89

Coding Guidelines ................................................................................................................................... 92

Transaction Formatting........................................................................................................................ 92

Required Fields.................................................................................................................................... 92

Shipment Level vs. Package Level...................................................................................................... 94

Multiple Occurrence Fields .................................................................................................................. 95

Field Editing Guidelines ....................................................................................................................... 95

Batch Processing ................................................................................................................................. 97

Preparing a Shipping Transaction ........................................................................................................... 98

Basic FedEx Express Shipping Transaction (020) ..............................................................................98

Basic FedEx Ground Shipping Transaction (020) .............................................................................101

Basic FedEx International Shipping Transaction (020) .....................................................................101

Rating, Routing, and Time-in-Transit (020) .......................................................................................106

Pre-Ship Validation (020)...................................................................................................................109

Multiple-Piece Shipment Transaction (020).......................................................................................111

Special Shipping Options ......................................................................................................................112

Alcohol Shipping ................................................................................................................................112

AutoPOD (FedEx Ground).................................................................................................................112

AOD (FedEx Ground) ........................................................................................................................112

B13A: Canada Export Shipping .........................................................................................................113

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Bill Recipient/Bill Third Party..............................................................................................................113

Collect On Delivery (COD).................................................................................................................113

Freight Shipping – FedEx Express ....................................................................................................115

Future Day Shipping ..........................................................................................................................116

Hold at Location (HAL).......................................................................................................................116

Inside Pickup and Delivery ................................................................................................................116

Broker Select Option (BSO)...............................................................................................................116

Dangerous Goods (DG)/Hazardous Materials (HazMat)...................................................................117

Dry Ice Shipping.................................................................................................................................119

FedEx InSight

®

...................................................................................................................................119

FedEx Priority Alert

SM

FedEx ShipAlert

SM

........................................................................................................................119

Delivery (POD) Notification .................................................................................119

Shipper’s Export Declaration (SED) ..................................................................................................120

Signature Services.............................................................................................................................121

Returns Shipping ...............................................................................................................................125

Global Delete Request/Reply (023/123)................................................................................................132

Pre-Assigning Tracking Number Request/Reply (004/104) ..................................................................133

End-of-Day Close Request/Reply (007/107).........................................................................................133

Shipment Query Request/Reply (024/124) ...........................................................................................134

Meter Query Request/Reply (070/170) .................................................................................................134

Tracking Request/Reply (043/143)........................................................................................................135

Open Shipping.......................................................................................................................................139

Basic Open Ship Rules......................................................................................................................139

Setting Up Open Shipping .................................................................................................................139

Creating an Open Shipment ..............................................................................................................140

Adding or Editing Shipment-Level Data.............................................................................................140

Receiving a Route or Time-in-Transit ................................................................................................140

Deleting the Open Shipment..............................................................................................................141

Rating the Open Shipment ................................................................................................................141

Adding a Piece to the Open Shipment............................................................................................... 141

Editing Piece-Level Information .........................................................................................................142

Deleting a Piece.................................................................................................................................142

Confirming a Piece and Printing a Label ........................................................................................... 142

Confirming a Shipment ......................................................................................................................143

Pre-Ship Validation for Open Ship.....................................................................................................143

Sample Open Ship Transactions .......................................................................................................143

Open Ship Table ................................................................................................................................146

Chapter Three: FSMS Shipping Labels.................................................................................................151

Overview................................................................................................................................................151

FSMS Label Formats.............................................................................................................................151

Thermal Labels ..................................................................................................................................152

Laser Labels ......................................................................................................................................152

*.PNG Labels .....................................................................................................................................152

Multi-Ply Air Waybills .........................................................................................................................152

Printing Labels to a File .....................................................................................................................153

Creating Custom Labels........................................................................................................................154

Submitting Custom Labels for FedEx Approval.................................................................................156

Doc-Tabs ...............................................................................................................................................156

Label Reprint .........................................................................................................................................157

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Chapter Four: FSMS Revenue Management ........................................................................................159

Overview................................................................................................................................................159

Revenue Options Set-Up.......................................................................................................................159

No Upload/No Ship (NUNS) ..............................................................................................................159

Force Close........................................................................................................................................160

Rates Management ...............................................................................................................................160

List/Base Rates for FedEx Express and FedEx Ground Shipping ....................................................160

Providing Dimensions for FedEx International Shipments ................................................................160

Dim Weight Calculations for Non-Rated Countries ...........................................................................161

International Courtesy Rating (FedEx Express Only)........................................................................162

Bundling Rules (FedEx Express Only) ..............................................................................................162

Multiweight Discounting (FedEx Ground Only)..................................................................................162

Chapter Five: Using FSMS Utilities .......................................................................................................163

Overview................................................................................................................................................163

Demand Download Utility ......................................................................................................................163

Label Reprint Utility ...............................................................................................................................165

Ground EPDI File Reader Utility............................................................................................................166

Express Hourly Upload File Reader ......................................................................................................166

Ground Rates and Discounts Utility ......................................................................................................166

Retrieve, Retain, Restore (R3) ..............................................................................................................176

Report Viewer Utility ..............................................................................................................................182

FedEx Ship Manager Server Console...................................................................................................187

GoToAssist

TM

.........................................................................................................................................192

Chapter Six: FSMS Reports ...................................................................................................................195

Overview................................................................................................................................................195

Producing FSMS Reports......................................................................................................................195

End-of-Day (EOD) Reports................................................................................................................196

FSMS Report Details.............................................................................................................................196

FSMS Report Fields ..............................................................................................................................198

Domestic Courier Report - FedEx Express........................................................................................198

Domestic Shipment Report - FedEx Express ....................................................................................198

Domestic Invoice Report - FedEx Express ........................................................................................199

Domestic EOD TransOut Report - FedEx Express ...........................................................................199

Dangerous Goods: Shipper’s Declaration Form (1421C) - FedEx Express ......................................199

Domestic Shipping History - FedEx Express.....................................................................................199

International Courier Report - FedEx Express...................................................................................200

International Shipment Report - FedEx Express ...............................................................................200

International Invoice Report - FedEx Express ...................................................................................201

International EOD TransOut Report - FedEx Express.......................................................................201

International Commercial Invoice (CI) - FedEx Express....................................................................201

International Shipping History - FedEx Express ................................................................................201

Express International Visa Manifest Report.......................................................................................201

International Dangerous Goods (4121C) - FedEx Express ...............................................................202

Ground Pickup Manifest.....................................................................................................................202

Multiweight Package Detail - FedEx Ground.....................................................................................203

Multiweight Shipment Detail by Postal Code - FedEx Ground ..........................................................203

Multiweight Shipment Detail by Zone - FedEx Ground......................................................................204

Multiweight Shipment COD Detail - FedEx Ground...........................................................................204

Multiweight Shipment Declared Value Detail - FedEx Ground..........................................................204

Hazardous Materials Certification Report - FedEx Ground ...............................................................205

Ground COD Report ..........................................................................................................................205

Ground Commercial Invoice ..............................................................................................................205

Report Reproduction .............................................................................................................................206

Custom Reports.....................................................................................................................................206

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Appendix A: Value Reference Tables ...................................................................................................207

Overview................................................................................................................................................207

Unit of Measure Code Table (Harmonized Tariff Schedule) .................................................................208

Currency Code Table ............................................................................................................................210

Country Code Table ..............................................................................................................................211

U.S. State Code Table...........................................................................................................................216

Canadian Province Table ......................................................................................................................217

Mexican State Codes ............................................................................................................................218

Maximum Allowable Weights ................................................................................................................219

Vague Commodity Descriptions ............................................................................................................220

Glossary...................................................................................................................................................223

Index .........................................................................................................................................................229

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