Chapter Four: FSMS Revenue Management. FedEx Ship Manager

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Chapter Four: FSMS Revenue Management. FedEx Ship Manager | Manualzz

Chapter Four: FSMS Revenue Management

Chapter Four: FSMS Revenue Management

Overview

FSMS offers revenue upload and management functionality to provide accurate billing and reporting of your shipping costs. In this section of the FSMS User Guide, we will discuss:

• Revenue Options Set-Up

Revenue Options Set-Up

When you install or upgrade FSMS, there are several revenue set-up options (for both FedEx Express and FedEx Ground shipping) that must be checked and/or configured before you start shipping. These options are:

• No Upload/No Ship (NUNS)

No Upload/No Ship (NUNS)

To monitor communication conditions that prevent the Hourly Upload of revenue data to FedEx, FSMS is installed with an option called No Upload/No Ship (or NUNS). NUNS checks your modem or network connectivity for any failures and eventually disables shipping if connectivity is not restored.

To perform this check, FSMS verifies (during the first Hourly Upload each day) to ensure that there are no outstanding revenue files (not active shipping records) on your server that have not been uploaded to

FedEx, and that reconciliation has occurred in the past 24 hours. If either of these checks fails, this failure counts as one communication failure. Next, FSMS checks again for modem or network connectivity at a predetermined time (set up in the FSMS Configuration Utility) on the same day. If connectivity is still disabled, this failure counts as a second communication failure. After six consecutive checks in a 72hour period (one at the start of the shipping day and one at the predetermined NUNS set-up time each day for three days) have confirmed that communication is disabled, the ability to produce shipments is disabled until you contact FedEx Customer Support. Your FedEx Customer Support Representative can help you reinstate communication with FedEx and will provide you with a password to continue shipping.

NOTE:

NUNS is automatically activated for customers in the U.S., Canada, and Puerto Rico. Off-shore servers (EMEA, APAC, and LAC) are defaulted to “Off” for NUNS functionality.

NUNS configuration is controlled by the FSMS Configuration Utility. This setting may be changed by

FedEx Customer Support only. For more information regarding this setting, please see “Meter Settings –

Express Options” in Chapter One: Setting Up FSMS.

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Force Close

FedEx requires that you perform a Close procedure at least once a day to upload any revenue files that have not been sent to FedEx at the end of your shipping day and to produce all End-of-Day reports. If a

Close is not performed at least 24 hours prior to the Force Close time (which is configured in the Meter

Settings window of the FSMS Configuration Utility), FSMS performs a Close procedure for you.

To prevent interruption in your shipping activities, choose a Force Close time that will occur after your shipping day is completed. For more information regarding the Force Close time setting, please see

“Shipper Settings” in Chapter One: Setting Up FSMS.

Rates Management

As part of its revenue management functionality, FSMS supports a variety of rating options:

• List Rates for FedEx Express and FedEx Ground Shipping

• Dim Weight Calculations for Non-Rated Countries

• International Courtesy Rating

List/Base Rates for FedEx Express and FedEx Ground Shipping

The List Rates feature provides for the downloading and maintenance of both List Rates and Discounted

Rates. Express List Rates must be downloaded in the same manner as Discounted Rates. Ground

List/Base Rates are included with FSMS and do not require a download. After Express List Rates are downloaded to the FSMS server, you may use these rates to perform rate quotes.

To download Express List Rates: both FedEx Express and FedEx Ground shipping. To enable List Rates for FedEx Express and/or

FedEx Ground shipments, click the appropriate checkbox. A sample Meter Settings window is provided in the “Meter Settings” section in Chapter One: Setting Up FSMS.

• To have list rates returned in the 120 Reply transaction, used field 3062 to support a List Rates field for every Discounted field. For more information regarding the Rate Quote fields supporting List

Rates, see the FSMS TCR Version 7.6.

Providing Dimensions for FedEx International Shipments

For FedEx International Express shipments, the dimensions used to calculate the Dimensional Weight for a shipment can be passed in at the package level or at the shipment level for standard FedEx

International shipments. For IPD/IDF and TD shipments, dimensions (if provided) should only be provided at the package level. Provision of dimensions is optional for all non-Freight shipments. If dimensions are provided, field 1686 defaults to P to indicate dimensions are to be applied at the package level.

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Standard FedEx International MPS shipments – Shipment Level Dimensions

Single Transaction MPS – Provide a single occurrence of dimension fields 57, 58, and 59 and field

1686 with a value of S.

NOTE:

When providing shipment level dimensions in the above scenario, the use of Total Weight and Total Packages is also required (i.e. provide the Total Shipment Weight in field 1670 and not individual package weights and provide the Total Package Count in field 116).

Open Shipping – In the Create transaction, provide a single occurrence of dimension fields 57, 58, and 59 and field 1686 with a value of S.

Standard FedEx International MPS shipments – Package Level Dimensions

Single Transaction MPS – Provide an occurrence of fields 57, 58, and 59 for each occurrence of field 1670 (Package Weight).

Open Shipping – In the Create and Add transactions, provide a single occurrence of dimension fields 57, 58, and 59 and field 1686 with a value of P.

IPD/IDF/IED and TD – Package Level Dimensions

Open Shipping – In the Create and Add transactions, provide a single occurrence of dimension fields 57, 58, and 59 and field 1686 with a value of P.

This feature is valid for the following services:

• International Priority (IP)

• International Economy (IE)

• International First (IF)

• International Priority Freight (IPF)

• International Economy Freight (IEF)

• International Priority Distribution (IPD)

• International Distribution Freight (IDF)

• Transborder Distribution Canada (TD CA)

• Transborder Distribution Mexico (TD MX)

Note: Thermal ONLY for Master Label

• International Economy Distribution (IED)

• Early Bird (FedEx Europe First)

Dim Weight Calculations for Non-Rated Countries

The Dim Weight Calculations feature allows non-rated countries to receive the dimensional weight of their shipments. The Dim Weight Calculation feature does not provide the dim weighted charges. If dimensions are entered on multiple pieces in the shipment, then the dimensions for each piece are calculated by adding all of the length dimensions together, width dimensions together, and height dimensions together.

This calculation results in a total length dimension, total width dimension, and total height dimension which will be used for a Total dimensional weight to be returned in the 120 Reply transaction in field 1086.

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International Courtesy Rating (FedEx Express Only)

The International Courtesy Rating feature is available for non-U.S. and non-Canadian origin meters and provides courtesy rates for export from the country of origin. This feature does not support intra-country rating (for example: London, England to Birmingham, England). For non-U.S. and non-Canadian origin meters, two checkboxes are provided in the Meter Settings window of the FSMS Configuration Utility to allow the receipt of FedEx International courtesy rates to rate shipments. A sample Meter Settings window is provided in the “Meter Settings” section in Chapter One: Setting Up FSMS.

Bundling Rules (FedEx Express Only)

To qualify for bundling discounts, which are applied to multiple packages shipped to the same address and on the same date, the following fields must be an exact match on any packages bundled in order to receive the discount:

• Recipient Company (first 4 characters only)

• Recipient Address Line 1

• Recipient Postal Code

• Special Service Code

• Ship Date (not Close Date)

NOTE:

FedEx Letters and Paks cannot be bundled.

Bundling is available for U.S. FedEx Express shipping only. Recipient Name is not used in the bundling logic; therefore, if you are shipping to an individual, enter the name as the “Recipient Company.”

Multiweight Discounting (FedEx Ground Only)

Multiweight Discounting is a weight break discount structure that provides discounts to packages/shipments shipped from the same origin and going to the same recipient on the same day.

Both MPS and single piece FedEx Ground shipments may qualify for a Multiweight Discount if the piece count/total weight criteria are met. For more information regarding Multiweight Discounts, see the FedEx

Service Guide for details on qualifying shipments.

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Key Features

  • Create and print shipping labels
  • Track shipments
  • Manage your FedEx account
  • Desktop application or web-based service

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Frequently Answers and Questions

How do I install FedEx Ship Manager?
You can find installation instructions in Chapter One of the User Guide.
How do I configure FedEx Ship Manager?
Configuration instructions can be found in Chapter One of the User Guide.
How do I troubleshoot problems with FedEx Ship Manager?
Troubleshooting information can be found in Chapter One of the User Guide.

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