Hunt Group Name Service. Vertical SBX IP 320

Hunt Groups 94

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When the number of queued incoming calls are over the pre-defined amount in an ACD group, incoming CO calls will be dropped.

The Pick-up Hunt Group is reserved for Intercom calls only.

ISDN phones can be a member of a Hunt Group, but will only work when answering a hunt call.

Group pick-up doesn't work with a call of Hunt Group pilot number; an error tone will be presented.

ISDN phones cannot be the first Hunt Group member; two number entrance for one

ISDN phone is not permitted.

Admin Programming

• Hunt Group Assignment (PGM 190)

• Hunt Group Attribute (PGM 191)

Hunt Group Name Service

Incoming calls to Circular/Terminal, UCD, and Ring Hunt Group types can display the name of the Hunt Group when programmed in Hunt Group Attributes (PGM 191).

Operation

Incoming CO Call -- When an incoming Hunt group call is established and a group name exists, the Hunt name will be displayed on the1st LCD field (instead of LINE RINGING).

ICM Call -- When an ICM Hunt group call is established and a group name exists, the Hunt name will be displayed on the 3rd LCD field (instead of HUNT CALL).

Conditions

• The Group Name of an ICM Hunt Call can be cut off because of LCD field length.

• If a Hunt group name is not assigned, the group number will be displayed.

• The maximum length of a Hunt Group Name is 12 characters.

SBX IP 320 Features & Operation Guide