Pre-selected Message Active. Vertical SBX IP 320

Incoming Call Pickup 112

DID/DISA Call Routing of DND Station or Station with Pre-selected Message

Active

A DID/DISA call can be routed to a specific destination when a called station is in DND or in

Pre-selected message modes.

There are three destinations (Tone/Attendant/Hunt Group). The flow is the same for DID/DISA as the other Destinations in PGM 167. DND/P-MSG rerouted flow is the same as the busy reroute flow.

Operation

Rerouting destination is Tone (PGM 167 - FLEX 4, then FLEX 1)

1.

Call to Station XXX and Station XXX is DND or Pre-Selected MSG Set state.

2.

Caller hears busy tone.

Rerouting destination is Attendant (PGM 167 - FLEX 4, then FLEX 2)

1.

Call to Station XXX and Station XXX is DND or Pre-Selected MSG Set state.

2.

This call will be routed to the Attendant.

Rerouting destination is Hunt Group (PGM 167 - FLEX 4, then FLEX 3)

1.

Call to Station XXX and Station XXX is DND or Pre-Selected MSG Set state.

2.

This call will be routed to the assigned hunt group.

Conditions

• If [P-MSG DND] Admin is off, the route operation doesn't work even though the station is Pre-Selected MSG state.

Admin Programming

• PGM 167 - FLEX 4

SBX IP 320 Features & Operation Guide