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Outgoing Call Access 166
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Number of 'Dialed Code Bins': 250 bins
Number of 'Modification Code Bins': 100 bins
Maximum number of 'Dialed digits': 12 digits
Maximum number of 'Added digits': 25 digits
Alternative DMT index: 1 ea
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Admin Programming
• LCR Attributes (PGM 220)
• Leading Digit Table (PGM 221)
Digit Modification Table (PGM 222)
LCR Table Initialization (PGM 223)
Memory Dialing
Auto Call Number Redial (ANCR)
If Call destination is busy or no answer, redialing is operated repeatedly within the ACNR retry counter. The system will retry the number based on programming with appropriate pauses in between dialing (default = 3 times).
Operation
To use ACNR while receiving a busy/no answer indication on a CO Line, use the following procedure:
1.
Press the [REDIAL] button.
2.
Replace the handset or go on-hook.
3.
The system will automatically retry the call at programmed intervals.
4.
When the called party answers, lift handset.
-or-
Press the [MUTE] button to make the call.
SBX IP 320 Features & Operation Guide
Outgoing Call Access 167
To cancel ACNR:
Press the flashing [REDIAL] button.
-or
Lift the handset or
Press the [MUTE] button while a CO Line is accessed to cancel ACNR.
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Conditions
• A DKTU that doesn't have a [REDIAL] button, should be programmed with a [REDIAL]
Flexible Button to use ACNR:
[TRANS/PGM] + FLEX + [TRANS/PGM] + 97 + [HOLD/SAVE] (2 or 8 Button only)
The analog CO Lines in the system should be equipped with Call Progress Tone detection
Units (CPTU).
• When a predefined CO Line is busy in ACNR mode, an available CO Line in the same group will be secured.
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Admin Programming
• ACNR Pause Timer (PGM 180 - FLEX 10)
ACNR Delay Timer (PGM 180 - FLEX 8)
ACNR Tone Detect Timer (PGM 180 - FLEX 13) - applicable to analog CO Line only
ACNR No Answer Timer (PGM 180 - FLEX 9)
ACNR Retry Counter (PGM 180 - FLEX 11)
ACNR Tone Cadence (PGM 423)
Last Number Redialing
The last dialed number on a CO Line can be stored (up to 32digits) in the station's Last Number
Redial buffer. The user may select to redial the last number dialed on the system. Each DKTU with an LCD panel in the system has 10 individual last dialed number directory locations.
SBX IP 320 Features & Operation Guide
Outgoing Call Access 168
Operation
To use Last Number Redial at a DKTU:
1.
Lift the handset or press the [SPEAKER] button.
2.
Press the [REDIAL] button.
-or
1.
Press the [SPEED] button and dial *.
2.
Press the [HOLD/SAVE] button to accept.
To use one of the recently dialed numbers in the Last Number Directory by scrolling at a DKTU with an LCD panel:
1.
When the last dialed number is displayed, press the [UP] or [DOWN] button to find the desired phone number (up to 10 last dialed numbers can be stored in the directory).
2.
To make a call, press the [HOLD/SAVE] button when the phone number is displayed.
To use Last Number Redial at an SLT:
1.
Lift the handset.
2.
Dial 552.
-or-
Press the [REDIAL] button.
Conditions
• When the used CO Line is busy, an idle CO Line in the group is accessed and the last dialed number is dialed.
• The last dialed number directory allows duplicated phone numbers.
• If you use Last Number Redial while the Auto-redial is activated, the auto-redial is canceled.
SBX IP 320 Features & Operation Guide
Outgoing Call Access 169
Save Number Redialing
Any dialed number can be saved temporarily and used at any time. This number is saved until a new number is stored.
Operation
To save a number in the Save Number Redial buffer from a DKTU:
1.
Press the [SPEED] button twice, while on a conversation with an external party.
2.
Replace the handset or go on-hook.
To dial a number from the Save Number Redial buffer from a DKTU:
1.
Lift the handset or press the [SPEAKER] button.
2.
Press the [SPEED] button.
3.
Press the # button.
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Conditions
• When the used CO Line is busy, an idle CO Line in the group is accessed and the saved number is dialed.
The stored save number is not deleted when the system power is OFF.
If you press the [SPEED] button twice after accessing a CO Line and dialing, then pause, the save number redial bin will be erased.
Station Speed Dialing
A DKTU user can store up to 100 frequently used station numbers to Station Speed Bins
(000-099). Station numbers can consist of up to 24 digits including pauses, Flash commands, pulse-to-tone switchover, and no-display characters (pause is automatically inserted after a flash).
Operation
To make a call using Station Speed Dial from a DKTU:
1.
Lift the handset or press the [SPEAKER] button.
2.
Press the [SPEED] button.
3.
Dial the Station Speed Dial bin (000-099).
SBX IP 320 Features & Operation Guide
Outgoing Call Access 170
To store Station Speed Dial numbers from a DKTU:
1.
Press the [TRANS/PGM] button.
2.
Press the [SPEED] button.
3.
Dial the Station Speed Dial bin (000-099).
4.
If desired, press the CO Line or Group button.
5.
Dial the desired telephone number, including these special codes:
• [CALLBK] - Insert Pause
• key - If stored as the first digit, its function is Display Security. Otherwise, its function is Pulse to DTMF Switchover.
• [DND/FWD] - If CO Dial Tone Detect (refer to Ref. A) is ON and it is stored as the first or second digit, and the accessed CO Line is behind the PBX mode, its function is Dial Tone Detect. Otherwise, its function is Pause.
• [FLASH] - Inserts a Flash into the speed number.
• If the accessed CO Line is analog, its function is Flash to PX (or PBX).
• If the accessed CO Line is ISDN line (refer to Ref. B) and it is stored as the first digit, it makes the remaining digits sent with envelope information not in the
Calling Party Number IE but in keypad facility IE.
6.
Press the [HOLD/SAVE] button.
7.
If desired, enter the name (Max. 12 characters) using the 2-digit code for each character.
8.
Press the [HOLD/SAVE] button.
9.
To store continuously, repeat this procedure from Step 3.
To delete a Station Speed Dial bin:
1.
Press the [TRANS/PGM] button.
2.
Press the [SPEED] button.
3.
Dial the Speed Dial bin number to be erased.
4.
Press the [HOLD/SAVE] button. The stored Speed Dial number is erased from the speed bin.
SBX IP 320 Features & Operation Guide
Outgoing Call Access 171
To display and enter a Speed Dial bin by scrolling:
1.
Press the [TRANS/PGM] button.
2.
Press the [SPEED] button.
3.
Dial the Speed Dial bin number.
4.
Press the [UP] or [DOWN] key to display the next/previous Speed Dial number.
To store Station Speed Dial numbers from an SLT:
1.
Lift the handset.
2.
Dial the Speed Dial program code 555.
3.
Dial the Speed Dial bin number (000-099).
4.
Dial the desired phone number (up to 24 digits).
5.
Press and release the hook-switch.
To make a call using Station Speed Dial from an SLT:
1.
Lift the handset.
2.
Dial the Speed Dial access code 558.
3.
Dial the Station Speed dial bin (000-099).
To delete a Station Speed Dial from an SLT:
1.
Lift the handset.
2.
Dial the Speed Dial access code 555.
3.
Dial the appropriate Station Speed Dial bin (000-099).
4.
Press and release the hook-switch.
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Conditions
• A CPTU should be installed to detect a dial tone.
• The Station Speed Dial is secured in data protect mode when the power is OFF.
• There can be a maximum of 24 digits in a station Speed Dial number including special digits and function codes.
If you dial an empty station Speed dial bin, an error tone will be heard.
If you select a CO Line before dialing a Speed Dial bin number, the selected CO Line is used even though there is a programmed CO Line in the Speed Dial bin number.
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Outgoing Call Access 172
• You can program a station name (max. 12 characters) in the DKTU to be presented instead of a station number. The name is programmed in the Speed Dial bin 000. When the station name is programmed, the speed bin is not used as a Station Speed Dial bin.
Admin Programming
• Speed Dial Access (PGM 112 - FLEX 9)
• CO Dial Tone Detect (PGM 160 - FLEX 6)
System Speed Dialing
The System Speed Dial bins are programmed by the System Attendant. These numbers are available for easy access by all stations allowed in the system. The maximum System Speed
Dial capacity is 500.
SYSTEM SPEED DIAL
SPEED DIAL RANGE DESCRIPTION
2000-2199 Unrestricted
2200-2499 Restricted by Station COS
SYSTEM COS
COS 1 Unrestricted
COS 2 Monitored by Exception Table A
COS 3 Monitored by Exception Table B
COS 4 Monitored by Exception Table A & B
COS 5 Long distance calls are not allowed; the dialed digits can be longer than 7 digits.
COS 6 Long distance calls are not allowed; only a max of 7 digits may be dialed.
COS 7 Only intercom, paging, and emergency calls are allowed; no dialing allowed on CO Lines.
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Outgoing Call Access 173
Operation
To store a number in a System Speed Dial from the System Attendant:
1.
Press the [TRANS/PGM] button.
2.
Press the [SPEED] button.
3.
Dial the System Speed Dial bin.
4.
If desired, press the CO Line or Group button.
5.
Dial the desired phone number and include these special codes (up to 24 digits).
• [CALLBK] - Insert Pause
• key - If stored as the first digit, its function is Display Security. Otherwise, its function is Pulse to DTMF Switchover.
• [DND/FWD] - If CO Dial Tone Detect (refer to Ref. A) is ON and it is stored as the first or second digit, and the accessed CO Line is behind the PBX mode, its function is Dial Tone Detect. Otherwise, its function is Pause.
• [FLASH] - Inserts a Flash into the speed number.
• If the accessed CO Line is analog, its function is Flash to PX (or PBX).
• If the accessed CO Line is ISDN line (refer to Ref. B) and it is stored as the first digit, it makes the remaining digits sent with envelope information not in the
Calling Party Number IE but in keypad facility IE.
6.
Press the [HOLD/SAVE] button.
7.
If desired, enter the name (up to 12 characters) by dialing 2-digits for each character.
8.
Press the [HOLD/SAVE] button.
9.
To store continuously, repeat this procedure from Step 3.
To make a call using System Speed Dial from a DKTU:
1.
Lift the Handset or press the [SPEAKER] button.
2.
Press the [SPEED] button.
3.
Dial the System Speed Dial bin.
SBX IP 320 Features & Operation Guide
Outgoing Call Access 174
To make a call using System Speed Dial from an SLT:
1.
Lift the handset.
2.
Dial the Speed Dial access code 558.
3.
Dial the System Speed Dial bin.
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Conditions
• The CPTU should be installed for dial tone detect.
System Speed Dial is restricted by Station COS.
There can be a maximum of 24 digits in a System Speed Dial number including other applicable digits and special function codes.
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If you dial an empty system speed bin, an error tone will sound.
If you select a CO Line before dialing a System Speed Dial bin number, the selected CO
Line is used regardless of if there is a programmed CO Line in the System Speed Dial bin number.
If all CO Lines in the group are busy, a busy tone indication sounds when attempting to access a System Speed Dial number.
System Speed Dial numbers are protected when the system is powered OFF.
Admin Programming
• Speed Dial Access (PGM 112 - FLEX 9)
• System Speed Zone (PGM 232)
• CO Dial Tone Detect (PGM 160 - FLEX 6)
SBX IP 320 Features & Operation Guide
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Table of contents
- 12 911 Feature
- 13 Attendant Service
- 13 Assign Attendant
- 14 Attendant Call & Queuing
- 15 Attendant Forward
- 16 Attendant Intrusion
- 17 Attendant Override
- 18 Attendant Recall
- 18 Change LCD Date/Time Display
- 19 Day/Night Service
- 21 Disable Outgoing Access
- 22 DSS/BLF Consoles
- 23 ICM Box Music Selection
- 23 Station Feature Cancel
- 24 Call Control
- 24 Account Code
- 25 Authorization Code
- 27 Automatic Call Release
- 28 Class Of Service (COS)
- 31 System Speed Zone
- 31 Walking Class of Service (Walking COS)
- 32 Call Handling
- 32 Absent Text Message
- 36 Alarm
- 37 Analog CLI Display
- 38 Automatic Fax Transfer
- 39 Automatic Privacy
- 40 Barge In
- 41 Background Music (BGM)
- 42 Call Log
- 44 Camp-on
- 45 Change Ring Type
- 46 Chime Bell
- 47 Company Directory
- 49 Data Line Security
- 49 Dialing Security
- 50 Do Not Disturb (DND)
- 51 Do Not Disturb (DND) Forward
- 52 Do Not Disturb (One Time DND)
- 52 Do Not Disturb (DND) with Pre-Selected Message
- 54 Emergency Intrusion
- 55 Extend CO-to-CO Connection
- 56 Flash
- 57 Flexible Buttons
- 62 Forced Hands-free Mode
- 63 Forced Trunk Disconnect
- 64 Headset
- 65 Hot Desk
- 67 In-Room Indication
- 68 Intercom Signal Mode
- 69 Intercom Tenancy Group
- 70 Message Wait / Call Back
- 70 Message Wait Indicator Lamps
- 74 Message Wait Indication (MWI) - SLT Feature
- 75 Mobile Extension
- 78 Music On Hold (MOH)
- 80 On-Hook Dialing
- 81 Remote Mobile Extension Control
- 82 Station Call Coverage
- 84 Station Name
- 86 Station Port Blocking
- 87 Station User Programming
- 89 Station Relocation
- 90 Station Serial Call
- 90 Time & Date Setup (Digital Network)
- 91 Voice Over
- 92 Wakeup
- 94 Conference
- 95 Conference - SLT (Brokers Call)
- 96 Conference Room
- 98 Paging Conference
- 99 External Device Control
- 99 Door Open
- 100 Doorbox
- 101 Loud Bell
- 102 Hunt Groups
- 102 Common Hunt Group Features
- 104 Hunt Group Name Service
- 105 Automatic Call Distribution Groups (ACD Groups)
- 113 Circular Group
- 113 Ring Group
- 114 Terminal Group
- 114 UCD Group (Unified Call Distribution)
- 115 Voice Mail Group
- 115 Incoming Call Pickup
- 115 CO Line Name
- 116 Customer Call Routing (CCR) with VMIB
- 119 Direct Inward Dialing (DID)
- 120 DID Call routing with Incoming CLI
- 122 Pre-selected Message Active
- 123 Direct Inward System Access (DISA)
- 125 Preferred Line Answer (PLA)
- 126 Ring Assignment
- 128 Universal Night Answer (UNA)
- 129 Internet Protocol (H.450)
- 130 Absent Text Message
- 130 Attendant Call Service (CAS)
- 131 Busy Lamp Field (BLF)
- 132 Call Completion
- 133 Call Offer
- 134 Centralized SMDR for Transit Call
- 135 Centralized VMS
- 136 CO Ring Assignment
- 137 CO Transit - In
- 138 CO Transit - Out
- 139 Do-Not-Disturb (DND)
- 140 Identification Service
- 140 Message Waiting Indication (MWI)
- 142 Net Call
- 143 Net Call Forward
- 146 Net Conference
- 147 Net Firewall Routing
- 148 Net Follow-Me Forward
- 149 Net Transfer
- 150 Security of Transit-Out Code with registered IP
- 151 VOIP Networking
- 154 IP Phone Reroute Service
- 155 ISDN Service
- 155 Calling Line Identification Presentation (CLI)
- 162 Calling Party Number Service
- 163 Linked Stations
- 163 Executive/Secretary Pairs
- 164 Linked-Pair Station
- 165 Outgoing Call Access
- 165 Basic Access
- 168 Call Time Restriction
- 169 CO Line Queuing
- 170 CO Step Call - Analog Only
- 170 Emergency Call Service
- 171 Hot Line & Warm Line
- 172 Least Cost Routing (LCR)
- 176 Memory Dialing
- 185 Private Line
- 185 Paging
- 185 Internal, External, All-Call, and Meet-Me Page
- 188 Pre-recorded Message
- 189 SOS Paging
- 190 Push-to-Talk (PTT)
- 191 Rerouting
- 191 Call Forward
- 203 Call Transfer
- 207 Holding and Parking
- 212 Pick-up
- 214 Software Upgrade
- 217 MODEM
- 219 Serial (COM port)
- 222 Station Message Detail Recording (SMDR)
- 225 Print-out
- 227 Supplementary Service
- 227 Collect Call Blocking for E1-R2 and LCO in Brazil
- 228 Message Wait Notification to Mobile Extension
- 229 PSTN Short Message Service (SMS)
- 233 Traffic Analysis
- 235 Attendant Reports
- 237 Call Reports
- 238 CO Reports
- 240 Hardware Unit Reports
- 242 Voice Service
- 242 DID Call to Each Station's Voice Mailbox (Future Feature)
- 242 Direct Transfer to VMIB
- 243 Mailbox Buttons
- 244 No answer Call to VMIB
- 245 Recording System VMIB Announcement
- 248 Recording User VMIB Announcement
- 252 Remote Control
- 254 Message Forward Enhancement
- 255 Reply to Message
- 256 Two-way Recording
- 258 VMIB Announcement for Auto Attendant
- 259 VMIB Message Transfer
- 259 VMIB Message with CLI
- 260 VoIP Service
- 260 Call by IP Address
- 261 Call by Routing Table
- 262 Early H
- 262 H.245 Tunneling
- 263 Normal/Fast mode for H
- 263 TOS for H