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6
Troubleshooting
6
If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself.
Identifying your problem
First, check the following.
The machine's power cord is connected correctly and the machine's power switch is turned on. If the
machine does not turn on after connecting the power cord, see Other difficulties uu page 141.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or wireless connection is set up on both the machine and your computer.
Error messages
(See Error messages in the Status Monitor uu page 124.)
If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.
Machine does not print.
Paper handling
(See Paper handling difficulties uu page 139.)
Pages are printed, but there are still problems.
Print quality
(See Improving the print quality uu page 142.)
Printout is incorrect
(See Printing difficulties uu page 138.)
Network and other problems:
Network difficulties (HL-5450DN(T) only) uu page 140
Other difficulties uu page 141
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Key Features
- Laser
- 2400 x 600 DPI
- A4 38 ppm
- Duplex printing
- Ethernet LAN
- Total number of input trays: 3 Total input capacity: 750 sheets Total output capacity: 150 sheets
- Internal memory: 64 MB 400 MHz
Related manuals
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Table of contents
- 7 About this Machine
- 7 Front view and Back view
- 8 Acceptable paper and other print media
- 8 Recommended paper and print media
- 8 Type and size of paper
- 10 Handling and using special paper
- 13 Unprintable area when printing from a computer
- 14 Loading paper
- 14 Loading paper and print media
- 14 Loading paper in the standard paper tray and the optional lower tray
- 18 Loading paper in the multi-purpose tray (MP tray)
- 24 Duplex (2-sided) printing
- 24 Guidelines for printing on both sides of the paper
- 25 Automatic duplex printing
- 27 Manual duplex printing
- 28 Printer driver
- 29 Printing a document
- 30 Printer driver settings
- 31 Accessing the printer driver settings
- 32 printer driver
- 32 Basic tab
- 37 Advanced tab
- 45 Print Profiles tab
- 47 Accessories tab
- 49 Support
- 51 3™ language emulation)
- 57 Uninstalling the printer driver
- 58 Status Monitor
- 60 Macintosh
- 60 Features in the printer driver (Macintosh)
- 60 Choosing page setup options
- 69 3™ language emulation)
- 73 Removing the printer driver
- 74 Status Monitor
- 76 Software
- 76 Software for networks
- 76 only)
- 77 Control panel
- 77 LEDs (Light Emitting Diodes)
- 85 Service call indications
- 87 Control panel keys
- 88 Print a test page
- 88 Using the Go key
- 88 Using the printer driver
- 89 Print a Printer Settings page
- 89 Using the Go key
- 89 Using the printer driver
- 90 Print Fonts
- 90 Using the Go key
- 90 Using the printer driver
- 91 Security features
- 91 Secure Function Lock 2.0 (HL-5450DN(T) only)
- 92 Ecology features
- 92 Toner Save
- 92 Sleep Time
- 92 Deep Sleep mode
- 93 Power Down mode
- 94 Quiet mode feature
- 94 Turning Quiet mode on/off
- 96 Lower tray (LT-5400)
- 97 SO-DIMM (HL-5450DN(T) only)
- 97 SO-DIMM types
- 98 Installing extra memory
- 100 Replacing consumable items
- 101 Replacing the toner cartridge
- 109 Replacing the drum unit
- 116 Cleaning and Checking the machine
- 116 Cleaning the outside of the machine
- 118 Cleaning the corona wire
- 120 Cleaning the drum unit
- 125 Cleaning the paper pick-up roller
- 126 Packing and shipping the machine
- 129 Identifying your problem
- 130 Error messages in the Status Monitor
- 133 Paper jams
- 144 If you are having difficulty with your machine
- 148 Improving the print quality
- 155 Machine Information
- 155 Default settings
- 157 Machine specifications
- 157 General
- 159 Print media
- 160 Printer
- 160 Interface
- 161 Computer requirements
- 162 Important information for choosing your paper
- 163 Symbol and character sets
- 164 Consumable Items
- 164 Network (LAN)
- 165 Brother numbers