General Troubleshooting. Xerox VersaLink C400

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by simply restarting the printer.

P R I N T E R D O E S N O T P O W E R O N

C Plug the three-wire cord with grounding prong directly into a grounded AC outlet.

The power switch is not turned on.

button. For more information, refer to

The power cord is not plugged into the outlet correctly.

Power off the printer, then plug the power cord securely into the outlet.

The printer requires a full reset.

Power off the printer, then unplug the power cord and wait 30 seconds. Plug the power cord into the outlet

Something is wrong with the outlet connected to the printer.

The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.

Plug another electrical appliance into the outlet, then check if it operates properly.

Try a different outlet.

Use a power source with the specifications listed in the

P R I N T E R R E S E T S O R P O W E R S O F F F R E Q U E N T LY

The power cord is not plugged into the outlet correctly.

Power off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer.

A system error occurred.

Power off the printer, then power on again. For more information, refer to

the error persists, contact your Xerox representative.

The printer is connected to an uninterruptible power supply.

Power off the printer, then connect the power cord to a suitable outlet.

140 Xerox ® VersaLink ® C400 Color Printer User Guide

Home & office Laser Colour
600 x 600 DPI
Printing colours: Black, Cyan, Magenta, Yellow
A4 36 ppm
Duplex printing Direct printing
USB port Wi-Fi Ethernet LAN Near Field Communication (NFC)
LCD Built-in display
Maximum duty cycle: 80000 pages per month
Total number of input trays: 1 Total input capacity: 700 sheets Total output capacity: 250 sheets
Internal memory: 2048 MB Built-in processor 1050 MHz