Making and Answering Phone Calls. Motorola ic402

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Making and Answering Phone Calls

Making Calls

Placing a traditional, wireless phone call from your phone is as easy as making a call from any landline phone.

To make a phone call using your keypad:

1.

Make sure your phone is on and open.

2.

Enter a phone number from standby mode. (If you make a mistake while dialing, press time. Press and hold c

to erase one digit at a c

to erase the entire number.)

3.

Press s

. (To make a call when you are roaming and Call

Guard is enabled, see “Using Call Guard” on page 103.)

4.

Press e

or close the phone when you are finished.

Tip:

To redial your last outgoing call, press s

twice.

Answering Calls

To answer an incoming call:

1.

Make sure your phone is on.

Note:

When your phone is off, incoming phone calls go directly to voicemail.

If you are on another phone call or Walkie-Talkie call, or using data services, please see “Keeping Track” on page 65.

2.

Press s

to answer an incoming call.

– or –

Press

Answer

(left softkey).

Note:

When the phone is closed, you can answer a call by pressing t

.

Section 2A: Making and Answering Calls

Depending on your phone’s settings, you may also answer incoming calls by opening the phone or by pressing any number key. See “Call Answer Mode” on page 82 for more information.

Your phone notifies you of incoming calls in the following ways:

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The phone rings or vibrates.

The status light flashes green and red.

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The backlight illuminates.

The display screen show an incoming call notification. If the incoming call is from a number stored in your

Contacts, the entry’s name and/or number appears.

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the

Nationwide Sprint PCS Network. Please see “Controlling Your

Roaming Experience” on page 99 for more information about roaming.

To answer a call when you are roaming and Call Guard is enabled:

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Press e

and select

Yes

(left softkey) to answer the call.

(See “Using Call Guard” on page 103 for additional information.)

Ending a Call

To disconnect a call when you are finished:

䊳

Close the phone or press e

.

Note:

When the phone is closed, you can end a call by pressing

.

.

Section 2A: Making and Answering Calls 37

38

Missed Phone Calls

Missed phone calls are forwarded to voicemail.

Calling Emergency Numbers

You can place calls to 911 (dial

9 1 1

and press s

), even if your phone is locked or your account is restricted.

During an emergency call, press

Options

(right softkey) to display your options.

When you place an emergency call, your phone automatically enters Emergency mode. Your phone exits Emergency mode a few minutes after you end the emergency call.

To exit Emergency mode, do one of the following:

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Wait until your phone exits Emergency mode.

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Dial a non-emergency phone number.

Emergency Mode and Walkie-Talkie Calls

Your phone’s Walkie-Talkie functionality impacts Emergency mode as follows:

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If your phone has only been provisioned for Walkie-Talkie service, you cannot make emergency calls.

You cannot make or receive any Walkie-Talkie calls when your phone is in Emergency mode.

If you are on a Walkie-Talkie call, you must wait until the phone reconnects to a cellular network before attempting to make an emergency 911 call.

You may be in an area that has Walkie-Talkie coverage, but no cellular network coverage. If so, you will not be able to make emergency calls.

Emergency Mode With an Inactive SIM Card

You can still make emergency calls if your SIM card is not working or if your SIM security code is not being accepted.

Section 2A: Making and Answering Calls

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning System

(GPS) chip necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.

IMPORTANT

Always report your location to the 911 operator when placing an emergency call.

Some designated emergency call takers, known as Public Safety

Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone.

In-Call Options

Pressing

Options

(right softkey) during a call displays a list of features you may use during the course of a call. To select an option, highlight it, and press

O

. The following options are available:

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Select

Speaker On

to route the phone’s audio through the speaker. You can adjust the speaker volume using the volume keys on the side of the phone.

Select

Speaker Off

to use the phone’s earpiece.

Note:

You can also turn the speakerphone on or off by pressing t during a phone call.

Due to higher volume levels, do not place the phone near your ear during speakerphone use.

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Contacts

opens your phone’s address book.

Section 2A: Making and Answering Calls 39

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3-Way Call

lets you initiate a three-way call

(see page 156).

Record Recipient

creates a Voice Record of the call.

Phone Info.

opens your Phone Info menu.

Messaging

opens your Messaging menu.

Call History

opens your Call History menu.

Calendar

opens your appointment Calendar.

Tools

opens your Tools menu.

During a call, the left softkey button functions as the

Mute

button. Press it to mute the phone’s microphone for privacy.

Press it again to

Unmute

the phone.

End-of-Call Options

After receiving a call from or making a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed. After finishing the call, press

Options

(right softkey) and then select

Save

to store the number to Contacts.

If you have just finished a call with someone listed in your

Contacts, the entry’s name and the duration of the call are displayed.

Note:

The End-of-Call options are not displayed for calls identified as No ID or Restricted.

40 Section 2A: Making and Answering Calls

Saving a Phone Number

Your phone can store up to five phone numbers in each

Contacts entry. Each entry’s name can contain 24 characters.

Your phone automatically sorts the Contacts entries alphabetically. (For more information, see “Using Contacts” on page 115.)

To save a number from standby mode:

1.

Enter a phone number.

2.

Press

Options

(right softkey).

3.

Select

Save

and press

O

.

4.

Select

As New Entry

and press

O

. Use the numeric keypad to enter the new contact name, then press

Save

(left softkey).

– or –

Select

To Existing Entry

and press

O

. Scroll to the existing entry where you want to save the number and press

O

, then press

Save

(left softkey).

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers.

There are two types of pauses available on your phone:

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Hard Pause

sends the next set of numbers when you press the left softkey.

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2Sec Pause

automatically sends the next set of numbers after two seconds.

Note:

You can have multiple pauses in a phone number and combine two-second pauses with hard pauses.

Section 2A: Making and Answering Calls 41

To dial or save phone numbers with pauses:

1.

Enter the phone number.

2.

Press

Options

(right softkey) and select either

Hard Pause

or

2Sec Pause

.

3.

Enter additional numbers.

Press s

to dial the number.

– or –

Press

Options

(right softkey) and select

Save

to save the number in your Contacts.

Note:

When dialing a number with a hard pause, press

OK

(left softkey) to send the next set of numbers.

Plus (+) Code Dialing

When placing international calls, you can use Plus Code

Dialing to automatically enter the international access code for your location. From the United States, this number is usually 011.

To make a call using Plus Code Dialing:

1.

Press and hold

0

until a “

+

” appears on your display screen.

2.

Dial the country code and phone number you’re calling and press s

. (The access code for international dialing is automatically dialed, followed by the country code and phone number.)

42 Section 2A: Making and Answering Calls

Abbreviated Dialing

You can set up your phone to make calls using just the last four digits of the number. Your phone automatically prepends the first digits (for example, the area code and prefix).

You must enable Abbreviated Dialing and define the first digits before you can use this feature. To set up Abbreviated

Dialing, see “Calling Options” on page 83.

To make a call using only the last four digits of the number:

1.

Enter the last four digits of a phone number.

2.

Press s

.

Dialing From Contacts

To dial directly from a Contacts entry:

1.

Press

Contacts

(left softkey).

2.

Scroll to the phone number you want to call and press s

.

– or –

To call another number from the entry, use the navigation keys to scroll left and right until you reach the phone number you wish to call and press s

.

Tip:

To make a Walkie-Talkie call, press

Contacts

(left softkey), find the number you want to call, and press and hold the

Walkie-Talkie button.

Section 2A: Making and Answering Calls 43

Using Speed Dialing

You can store up to 900 numbers in your phone’s speed dial memory. With this feature, you can speed dial entries using one key press for locations 2-9, two key presses for locations

10-99, and three key presses for locations 100-900.

Note:

You must enable speed dialing before you can use it. See

“Calling Options” on page 83 for instructions.

Speed dialing is not available when you are roaming; when you are roaming off the Nationwide Sprint PCS Network, you must always dial using 11 digits (1 + area code + number).

For Speed Dial locations 2-9 (One-Touch Dialing):

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Press and hold the appropriate key for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”.

For Speed Dial locations 10-99 (Two-Touch Dialing):

1.

Press the first digit.

2.

Press and hold the second digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”.

For Speed Dial locations 100-900 (Three-Touch Dialing):

1.

Press the first two digits.

2.

Press and hold the third digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”.

44 Section 2A: Making and Answering Calls