Configuring a Bluetooth wireless technology headset. Avaya 1140E

Configuring the Avaya 1140E IP Deskphone

Call Mute

Feature

Volume Up/Down

Audio Processing

Description

The analog device may have a mute key to stop voice transmission; however, the Mute key event on the analog device is not supported.

The Volume Up/Down key on the analog device, if available, is independent of the IP Deskphone operation.

Same as the wired headset. Audio quality is restricted to narrow band with mono voice channel only.

Configuring a Bluetooth wireless technology headset

Your IP Deskphone is equipped with a wireless audio gateway system to support Bluetooth wireless technology enabled headsets.

To open the Bluetooth Setup dialog box:

Do one of the following:

• Double-press the Headset key quickly.

• Press the Prefs context-sensitive soft key, select

Audio, and then select Bluetooth Setup from the menu.

The IP Deskphone with SIP Software supports the Plantronics Voyager 510S Bluetooth wireless technology headset.

If the Bluetooth Setup menu appears dimmed or fails to open when you double-press the

Headset key, the feature is not enabled on your IP Deskphone. Before you can use a Bluetooth wireless technology headset with your IP Deskphone, the system administrator must activate the feature. Contact your administrator to inquire if Bluetooth wireless technology functionality is available for your use.

Avaya recommends that you do not pair more than one headset of the same model because they have identical names in the Paired list.

Note:

Avaya recommends that you do not pair more than one headset of the same model because they have identical names in the Paired list.

To pair a wireless headset with your IP Deskphone:

84 Avaya 1140E IP Deskphone with SIP Software on Avaya Aura ® User Guide

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Configuring a Bluetooth wireless technology headset

1. Double-press the Headset key to open the Bluetooth

Setup dialog box.

The Enable Bluetooth check box is highlighted.

If the Bluetooth Setup menu fails to open when you double-press the Headset key, the Bluetooth wireless technology feature is not enabled on your IP Deskphone.

Contact your administrator.

2. Press the Enter key to activate the Bluetooth wireless technology.

A check mark appears to indicate that the feature is activated. The message BT Enabled appears at the bottom of the display.

3. Put your Bluetooth wireless technology headset in its pairing or search mode. The procedure for doing this can be different for each headset. Refer to the documentation that accompanies your headset or contact the vendor.

4. Ensure that your headset is in Pairing or Search

Mode.

5. Press the Right navigation key twice, and highlight the

Search button, displayed next to the Search Devices item.

6. Press the Enter key.

The message Searching…. appears. It can take up to two minutes for the search to complete.

If the search is successful, the message Search

Completed Found Device(s) appears, and a list of devices that support Bluetooth wireless technology appears in the Found list.

7. If the search is successful, proceed to step 9.

8. If the search is not successful, the message Search completed. No device found appears. If this happens, or if the headset times out and exits the search/ pairing mode, power off the headset, and repeat steps 4 to 8.

If pairing is still unsuccessful, pair the IP Deskphone to another wireless headset, or contact the headset vendor.

9. When the name of your headset appears in the Found box, press the Stop context-sensitive soft key or wait for the search to finish.

When the search is complete, the message Search

Completed Found Device(s) appears.

Avaya 1140E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 85


10. If the name of your headset appears in the Found box, proceed to step 15.

If your headset is not displayed in the Found box, select your headset from the list.

11. Press the Right navigation key one or more times to highlight the Found box. Press the Enter key to start the edit mode.

12. Press the Down navigation key to open the Found list. Press the Up/Down navigation key to scroll and highlight your headset.

13. Press the Enter key to select the headset and close the list. Press the Enter key to exit edit mode.

14. Press the Right navigation key one or more times to highlight the Pair button (next to the Pair Device item) and press the Enter key.

A dialog box appears, with the prompt Enter PIN#.

15. Use the telephone dialpad to enter the PIN for the wireless headset and press the Enter key.

Check your headset documentation to find the headset

PIN or passkey. Often, the PIN or passkey is 0000.

16. If the headset is successfully paired with your

IP Deskphone, proceed to step 17. To verify that the pairing is successful, ensure that the headset appears in the list next to the Paired item. If pairing is successful, the message Pair completed also appears at the bottom of the screen.

If the headset is not successfully paired with your

IP Deskphone, an error message appears at the bottom of the screen. If an error message appears:



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• Confirm that the wireless headset is still in search/pair mode.

• If the headset timed out and exited search/pairing mode, put the headset in pairing mode, as discussed in step 4, and repeat step 15.

• Check that you are using the correct PIN and repeat step 15.

17. If the name of your headset appears in the Paired box, proceed to step 18.

If more than one device is paired, and the one you wish to use is not shown in the Paired box, navigate to the one you want, as follows:

• Press the Right navigation key one or more times to highlight the Paired: box. Press the Enter key to start the edit mode.

• Press the Up/Down navigation key to open the list.

Press the Up/Down navigations key to scroll in the

Paired list and highlight your headset.

• Press the Enter key to select the headset and close the list. Press the Enter key to exit edit mode.

18. If only one headset is paired, proceed to step 18.

If more than one wireless headset is paired, the first headset paired is automatically made the active device.

To make a different headset active, do the following:

• Press the Right navigation key one or more times to highlight the Set button (next to the Set Active Device item).

• Press the Enter context-sensitive soft key.

The message " Set active: “device name ” appears meaning that the headset named is now the active headset and is used when you press the headset key.

19. Press the Exit context-sensitive soft key to exit to the main display. Changes are saved automatically.

Dual pairing headsets

Take special care when using a dual pairing type of Bluetooth wireless technology headset.

This type of headset can be paired to the base of the headset, as well as to the IP Deskphone.



If the headset is paired to both, and the IP Deskphone is the second device, then following applies:

Press the Headset key

• If a single tone sounds, the headset is connected to the base.

• If a double beep sounds, the headset is connected to the IP Deskphone.

• If the base is powered off, the headset is only paired to the IP Deskphone, and you can press the telephone key to connect to the IP Deskphone.

Note:

Unless you need to dual pair a headset, operating the headset with the IP Deskphone is simpler if the headset is only used with its charging-only base. You should power off the desktop telephone base, if it is not in use

Interaction with wired headsets

If you connect a Bluetooth wireless technology headset and a wired headset to the same Avaya

1140E IP Deskphone, the two interact as follows:

• If a wireless headset is not paired, the wired headset works as normal. Likewise, if a wireless headset is paired with a wired headset, but the wireless headset is not in range, the wired headset works as normal.

• If the Use BT headset checkbox is selected, the wireless headset is used as the

IP Deskphone headset.

The Bluetooth wireless technology headset can work only if it is within range of the

IP Deskphone. As the wireless headset approaches the edge of its wireless range, the audio quality degrades, and radio interference noise increases. When the wireless headset is in connecting range, the Headset key controls the wireless headset, even if a wired headset is attached. If a wireless headset moves out of connecting range, a special beep sounds in the headset to indicate that the connection is lost.

When you do not want to use your Bluetooth technology headset

If a Bluetooth wireless technology headset is connected, and you want to use the wired headset, you can switch between the two. It is not necessary to unpair or disable the wireless headset.

You can switch between a wired and wireless headset and back again when the IP Deskphone is idle or during an active call.

To switch between a wired headset and a wireless headset:


Setup dialog.

2. Press the Left/Right navigation key to select the Use

BT Headset item.



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To unpair a wireless headset:

3. Press the Enter key to toggle this option on or off.

A check mark indicates that the wireless headset is used.

Clear the check mark to use a wired headset. This option is on by default.


Setup dialog box.

2. Press the Right navigation key to select the Paired item.

3. If the name of your headset appears in the Paired box, proceed to step 11.

4. If more than one device is paired, and your headset is not already displayed in the Paired box, press the Right navigation key one or more times to highlight the Paired box.

5. Press the Enter key to open edit mode.

6. Press the Up/Down navigation key to open the list.

7. Press the Up/Down navigation key to scroll through the list and highlight your headset.

8. Press the Enter key to select the headset and close the box.

9. Press the Enter key to exit edit mode.

10. Press the Right navigation key one or more times to highlight the UnPair button (next to the UnPair Device item).



11. Press the Enter key.

Your Bluetooth wireless technology headset is unpaired and removed from the Paired item list.

Your Bluetooth wireless technology headset is no longer paired with your IP Deskphone, and you can use the wired headset. To use the wireless headset again, you must perform the pairing and activation procedure.



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Configuring a Bluetooth wireless technology headset. Avaya 1140E

Configuring a Bluetooth wireless technology headset

Dual pairing headsets

Interaction with wired headsets

When you do not want to use your Bluetooth technology headset

Key Features

Related manuals

Frequently Answers and Questions

How do I set up the Avaya 1140E?

Can I use the Avaya 1140E with a headset?

How do I adjust the volume on the Avaya 1140E?

What is the range of the Avaya 1140E?

Table of contents

Configuring a Bluetooth wireless technology headset. Avaya 1140E