Feature keys. Avaya 1140E

Active calls and call features

To remove a contact from the Friends list, press the Delete soft key. This completely removes the contact from your personal Address Book.

7. Use the dialpad to enter the new address for the contact.

8. Press the Next soft key to complete the process.

OR

Press the Back soft key to return to the previous menu.

9. If you want to add the contact to a group, press the Yes soft key, select the group and press the Select context-sensitive soft key to add contact to the group.

OR

Press the No soft key to return to the previous menu without adding contact to a group.

OR

Press the Back soft key to return to the previous menu.

10. Press the Ok contact-sensitive key to return to the Friends list. Press the Ok contactsensitive key to return to the Friends list.

To delete a contact from your Friends list:

1. Press the Directory fixed key.

2. Press the Filter soft key, and select Friends from the menu.

3. Press the Up/Down navigation key to highlight the desired friend and press the Edit soft key.

4. Press the Delete key. This completely removes the contact from your personal

Address Book.

5. Press the Ok soft key to continue.

OR

Press the Back soft key to return to the previous menu.

Feature keys

Use the Feature key option to configure the feature keys on IP Deskphone and the Expansion

Module for Avaya 1100 Series IP Deskphones.

Programmed keys are stored in the user profile. Each user can maintain a list of programmed feature keys. You can designate a feature key to act as a short cut for any of the following features:

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Feature keys

• Speed Dial

• Call Forward

• Do Not Disturb

• Send IM

• Presence

The IP Deskphone designates the feature key on the bottom right of the four feature keys as

Feature Key 1 and reserves it as the line key for the IP Deskphone.

You can program the feature keys one at a time, or you can automatically program empty feature keys from your Friends list or Address Book.

Feature keys can also be programmed on the Expansion Modules.

Related topics:

Feature key programming on page 143

Remove a programmed feature key

on page 148

Feature key autoprogramming on page 149

Feature key programming

You can program feature keys.

To access the Program Key screen:

Press the Prefs soft key, select Feature Options, and select Feature Keys from the menu.

The Program Key screen opens .

The Program Key screen provides the following soft keys:

• View— to access the feature key detail screen.

• Edit —to edit the setting or modification of the selected programmable key.

• Bulk—to access the autoprogramming and auto removal feature.

• Back—to return to the previous screen.

To view feature key details:

1. To select a feature key to view, do one of the following:

• Press the Up/Down navigation key to highlight the feature key to view and press the View context-sensitive soft key.

• Press the Feature key that you want to view and press the View contextsensitive soft key.

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• Use the dialpad to select the Feature key that you want to view and press the

View soft key.

2. Press the Back soft key to return to the previous screen.

The Program Key screen displays the following:

• Key—programmed feature key number

• Label—label used for the feature key

• Service—services programmed to the feature key, such as:

- Speed Dial

- Call Forward

- Do Not Disturb

- Send IM

- Presence

• User—current user to whom the programmed feature key is associated

• Address—SIP address for the feature key when programmed for Speed Dial, Call

Forward, and Send IM.

Note:

If you to try to view a feature key that is not programmed, the IP Deskphone displays the message:

Program Key Not Available (Key is empty).

To edit a feature key:

1. 1. To select a feature key to edit, do one of the following:

• Press the Up/Down navigation key to scroll through the feature keys to highlight the one you want to edit and then press the Edit context-sensitive soft key.

• Press the Feature key that you want to edit and then press the Edit soft key.

• Use the dialpad to select the Feature key that you want to view and then press the Edit soft key.

The Program Key screen opens.

2. Press the Back soft key to return to the previous screen.

To modify a feature key:

1. Press the Modify soft key.

2. Press the Up/Down navigation key to highlight one of the following feature key services:

• Speed Dial

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Feature keys

• Call Forward

• Do Not Disturb

• Send IM

• Presence

3. Press the Select soft key to choose a service.

OR

Press the Back soft key to return to the previous menu.

4. Press the abc/123 soft key to toggle between numeric and alphabetic input.

5. Use the dialpad to enter the label for the feature key.

6. Press the Next soft key to continue. Continue to input information based on the following services:

• Speed dial.

• Call Forward.

• Do Not Disturb.

• Send IM.

• Presence.

OR

Press the Back soft key to return to the previous menu.

To program a Speed Dial feature key:

To program a Speed Dial feature key, beginning from Step 6 in the procedure “To modify a feature key”

on page 145:

1. Press the Select soft key.

2. Select Speed Dial.

3. Press the Select soft key.

4. Use the dial pad to enter a key label.

5. Press the Next soft key to continue.

6. Use the dial pad to enter an address.

7. Press the Next soft key to continue.

8. Use the dial pad to enter a Call Subject associated with the Speed Dial contact. You can leave this blank if you do not want to include a Call Subject.

9. Press the Ok soft key to confirm the entry and move to the next step.

OR

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Press the Cancel soft key to return to the previous step.

10. Press the Yes soft key to activate auto-retrieve of held call on hang up of speed dial.

OR

Press the No soft key to return to the previous step.

To program a Call Forward feature key:

To program a Call Forward feature key, beginning from Step 6 in the procedure “To modify a feature key”

on page 145:

1. Press the Select soft key.

2. Select Call Forward

3. Use the dial pad to enter a key label.

4. Press the Next soft key to continue.

5. Select a User.

6. Press the Select soft key.

7. Use the dial pad to enter the address.

8. Press the Finish soft key to confirm the entry and complete the procedure.

OR

Press the Clear soft key to erase the entry.

OR

Press the Back soft key to return to the previous menu.

To program a Do Not Disturb feature key:

To program a Do Not Disturb feature key, beginning from

Step 6 in the procedure “To modify a feature key” on page 145:

1. Press the Select soft key.

2. Select Do not disturb.

3. Press the Select soft key.

4. Use the dial pad to enter a key label.

5. Select a User.

6. Press the Select soft key.

7. Press the Finish soft key to confirm the entry and complete the procedure.

OR

Press the Back soft key to return to the previous menu.

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Feature keys

To program a Send IM feature key:

To program a Send IM feature key, beginning from Step 6 in the procedure “To modify a feature key”

on page 145:

1. Press the Select soft key.

2. Select Send IM.

3. Press the Select soft key.

4. Use the dial pad to enter a key label.

5. Press the Next soft key.

6. Use the dial pad to enter an address.

7. Press the Finish soft key to continue.

To program a Presence feature key:

To program a Presence feature key, beginning from Step 6 in the procedure “To modify a feature key”

on page 145:

1. Press the Select soft key.

2. Press the Up/Down navigation key to highlight one of the following:

• Connected

• Unavailable

3. Press the Select soft key to select Presence.

OR

Press the Back soft key to return to the previous step.

4. You can choose a more detailed message as follows for other users to see or you can select None if you do not want to give additional information.

5. You can choose a status from the following:

Appointment

Away

Breakfast

Busy

Dinner

Holiday

In transit

Looking for work

Lunch

Permanent absence

Playing

Presentation

Shopping

Sleeping

Spectator

Steering

Travel

TV

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Meal

Meeting

On the phone

Performance

Vacation

Working

Worship

Unknown

Note:

You can create your own Presence message to appear on screen, which become available when you program a feature key as a shortcut.

6. Press the Finish soft key to select the Presence detail and finish the procedure.

OR

Press the Back soft key to return to the previous step.

Remove a programmed feature key

You can remove a feature key by using one of the following methods:

• Edit context-sensitive soft keys.

• Bulk context-sensitive soft keys.

To remove a feature key using the Edit soft key:

1. 1. Press the Prefs soft key, select Feature Options, and select Feature Keys from the menu.

The Program Key screen opens as shown in Feature keys

on page 142.

2. To select a feature key to remove, do one of the following:

• Press the Up/Down navigation key to scroll through the feature keys to highlight one to remove and press the Edit soft key.

• Press the feature key that you want to remove and then press the Edit soft key.

• Use the dialpad to select the Feature key that you want to view and then press the Edit soft key.

The Program Key screen opens.

3. Press the Back soft key to return to the previous screen.

4. Press the Remove soft key.

The IP Deskphone displays Confirm Remove key?

5. Press the Yes soft key to confirm the removal of the feature key.

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Feature keys

OR

Press the No soft key to return to the previous screen without removing the feature key.

Feature key autoprogramming

Feature key autoprogramming provides the user with the ability to cause the IP Deskphone to detect all unused programmable keys, and to automatically fill them as Speed Dial keys, Send

IM keys, or Call Forwarding keys using the user Friends list or the user Address Book. The feature key autoprogramming also provides the user with the ability to remove all programmed feature keys from the IP Deskphone.

Autoprogramming does not overwrite feature keys already programmed and when the IP

Deskphone detects if a feature key is already configured with Speed Dial, Send IM, or Call

Forward for contact, it does not create a new instance.

Note:

The autoprogramming feature options are dependent on your service provider and IP

Deskphone configuration. If you attempt to use the autoprogram feature (Bulk soft key) for a feature that is not available to you, the IP Deskphone displays the message: This feature is disabled. Contact your provider.

To autoprogram feature keys:

1. Press the Prefs soft key, select Feature Options, and select Feature Keys from the menu.

The Program Key screen opens.

2. Press the Bulk soft key.

OR

Press the Back soft key to return to the previous step.

3. Press the Select context-sensitive soft key to select menu item 1. Feature key

creation.

4. Press the Up/Down navigation key to highlight one of the following services that you want to autoprogram:

• 1. Speed Dial

• 2. Send IM

• 3. Call Forward

5. Press the Select soft key to autoprogram the feature keys with the selected service.

OR

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Press the Back soft key to return to the previous step.

To remove all programmed feature keys by using the Bulk soft key:

To remove all programmed feature keys, or an individual programmed feature key, by using the Bulk context-sensitive soft key:

1. Press the Prefs soft key, select Feature Options, and select Feature Keys from the menu.

2. Press the Bulk soft key.

3. Press the Up/Down navigation key to highlight the 2. Feature key removal menu item and press the Select soft key.

4. Press the All soft key to remove all the programmed feature keys.

5. Press the Yes soft key to confirm the removal of all the feature keys.

OR

Press the No soft key to return to the previous screen without removing the feature keys.

6. To select a single feature key to remove, do one of the following:

• Press the Up/Down navigation key to scroll through the feature keys and highlight the feature key to remove and press the Remove soft key.

• Press the Feature key that you want to remove and press the Remove soft key.

• Use the dialpad to select the Feature key that you want to view and press the

Remove soft key.

OR

Press the Back soft key to return to the previous menu.

Remove individual programmed feature keys by using the Bulk soft key:

1. Press the Prefs soft key, select Feature Options, and select Feature Keys from the menu.

2. Press the Bulk soft key.

3. Press the Up/Down navigation key to highlight the 2. Feature key removal menu item and press the Select soft key.

The Program Key screen opens listing all the feature keys.

4. To select a single feature key to remove, do one of the following:

• Press the Up/Down navigation key to scroll through the feature keys to highlight one and press the Remove context-sensitive soft key.

• Press the Feature key that you want to remove and then press the Remove context-sensitive soft key.

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