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Multiuser
Upgrade impacts to user profiles
In previous releases of the IP Deskphone software, user profiles were associated to user names rather than accounts; one user profile could be associated with multiple user names.
After the IP Deskphone is upgraded to SIP Release 3.x or later software, the IP Deskphone may contain user profiles with old user name associations.
When a primary account with no associated profile is registered, the IP Deskphone looks for an old user profile associated with that user name. If an old user profile associated with that user name is found, the user profile becomes permanently associated with that account and is no longer associated to a list of user names.
Example:
An IP Deskphone with SIP Software Release 2.x has the following user accounts logged in and logged out.
A user profile is created for the first account and is reused for the second account. The third account reuses the same profile, as it has the same user name as the first account.
The IP Deskphone is upgraded to SIP Software Release 4.x.
• A user logs to the primary account “[email protected]”. No profile is found for that account; a new profile is created automatically.
• The user logs out, then logs to the primary account “[email protected]”. No profile is found for that account, but a Release 2.x user profile is found to be associated to the user name “user2”. The profile becomes associated to “[email protected]”. The profile is loaded and user2 now has access to the call logs and most preferences available before the upgrade.
• User2 logs out, then logs in “[email protected]”. User1 had a profile before the upgrade, but that profile has now been associated to the user2 account; therefore a new profile is created.
Not all the information in old profiles is preserved. The preference settings (for example, voice mail ID) are discarded in the upgrade.
Line keys
Each registered user is associated to a separate line key. Each line key displays the name of the registered account and some basic state information for that account.
202 Avaya 1140E IP Deskphone with SIP Software on Avaya Aura ® User Guide
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November 2013
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Key Features
- One-touch dial for quick and easy dialing
- Call forwarding, hold, and transfer for efficient call management
- Backlit display for clear visibility in all lighting conditions
- Built-in speakerphone for hands-free conversations
- Hearing aid compatibility for accessibility
- Wall-mountable design for space optimization
- Power over Ethernet (PoE) capability for simplified installation
- Multi-language support for global use
Related manuals
Frequently Answers and Questions
How do I set up the Avaya 1140E?
Can I use the Avaya 1140E with a headset?
How do I adjust the volume on the Avaya 1140E?
What is the range of the Avaya 1140E?
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