Using the Friends feature. Avaya 1140E

Active calls and call features

To retrieve a parked call using Speed Dial

1. Press the Call Retrieve speed dial button.

2. Press # if retrieving the call on the same phone the call was parked from. Otherwise, enter the extension number on which the call is parked .

The call is retrieved and connected.

Using the Friends feature

You can designate a contact you have frequent interaction with as a friend. Access your friends list in the Address Book to:

• Check the presence status of a friend.

• Initiate a call to a friend.

• Send an IM to a friend.

• Edit the information about a friend.

Related topics:

Accessing your Friends list

on page 140

Editing information of a friend

on page 141

Accessing your Friends list

To check the online status of a friend on your Friends list:

1. Press the Directory fixed key.

2. Press the Filter soft key, and select Friends from the menu.

3. Press the Up/Down navigation key to highlight the desired friend and press the

Select soft key.

4. Press the Status soft key to view the current presence status of the friend.

5. Press the Exit soft key to return to the idle screen.

To initiate a call to a friend on the Friends list:

1. Press the Directory fixed key.

2. Press the Filter soft key, and select Friends from the menu.

3. Press the Up/Down navigation key to highlight the desired friend and press the

Select soft key.

140 Avaya 1140E IP Deskphone with SIP Software on Avaya Aura ® User Guide

Comments? [email protected]

November 2013

Using the Friends feature

4. Press the Status soft key to view the current presence status of the friend.

5. Press the Call soft key to initiate a call to the friend.

The IP Deskphone uses the SIP address or phone number from your personal

Address Book to make the call.

To send an IM to a friend on the Friends list:

1. Press the Directory fixed key.

2. Press the Filter soft key, and select Friends from the menu.

3. Press the Up/Down navigation key to highlight the desired friend and press the

Select soft key.

4. Press the Status soft key to view the current presence status of the friend.

5. Press the SendIM soft key to send and IM to the friend.

The IP Deskphone uses the SIP address for the contact from your personal Address

Book.

6. Use the dialpad to enter the text of the message.

7. Press the abc/123 soft key to toggle between numeric and alphabetic input.

8. Press the Send soft key to send the IM.

OR

Press the Back soft key to return to the previous menu.

Editing information of a friend

You can edit information of a friend on the Friends list.

To edit information of a friend on your Friends list:

1. Press the Directory fixed key.

2. Press the Filter soft key, and select Friends from the menu.

3. Press the Up/Down navigation key to highlight the desired friend and press the Edit soft key.

4. Press the abc/123 context-sensitive soft key to toggle between alphabetic and numeric characters.

5. Use the dialpad to enter a new name for the contact.

6. Press the Next soft key to continue.

OR

Press the Back soft key to return to the previous menu.

OR

Avaya 1140E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 141