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Ink Does Not Come Out
Check1
Check the remaining ink level.
Check2
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
.
Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
• From the printer
Printing the Nozzle Check Pattern
• From the computer
◦ For Windows:
Printing a Nozzle Check Pattern
◦ For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
• From the printer
• From the computer
◦ For Windows:
Clean the print head
◦ For macOS:
Clean the print head
If it still does not improve, go to the next step.
Step3 Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer
412
• From the computer
◦ For Windows:
Clean the print head deeply
◦ For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step5 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
Note
• Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is printed correctly.
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Key Features
- Fast print speeds of up to 24 ipm in black and 15.5 ipm in color
- High-capacity ink tanks for low running costs
- Exceptional print quality with a maximum resolution of 4800 x 1200 dpi
- Versatile paper handling options, including a 500-sheet paper cassette
- Automatic duplex printing for two-sided printing
- Wi-Fi and Ethernet connectivity for easy sharing
- Mobile printing support for printing from smartphones and tablets