Update, Restart, and Erase. Fitbit Zip 291835, 291837, Versa 4 Smart Watch, 291836, VERSA 4 BLACK GRAPHITE, VERSA 4 WATERFALL BLUE PLATINUM, FB523, VERSA 4 PINK SAND COPPER ROSE, Versa 4

Update, Restart, and Erase

Some troubleshooting steps may require you to restart your watch, while erasing it is useful if you want to give Versa 4 to another person. Update your watch to receive the latest firmware.

Update Versa 4

Update your watch to get the latest feature enhancements and product updates.

When an update is available, a notification appears in the Fitbit app. After you start the update, follow the progress bars on Versa 4 and in the Fitbit app until the update is complete. Keep your watch and phone close to each other during the update.

Updating Versa 4 may be demanding on the battery. We recommend plugging your watch into the charger before starting an update.

For more information, see the related help article .

Restart Versa 4

If you can’t sync Versa 4 or you have trouble with tracking your stats or receiving notifications, restart your watch from your wrist:

To restart your watch, press and hold the button for 10 seconds until you see the

Fitbit logo on the screen, and then release the button.

Restarting your watch doesn't delete any data.

Versa 4 has small holes on the device for the altimeter, speaker, and microphone.

Don’t attempt to restart your device by inserting any items, such as paper clips, into these holes as you can damage Versa 4.

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Shutdown Versa 4

To turn off your watch, open the Settings app Shut down.

To turn on your watch, press the button.

For information about how to store Versa 4 long term, see the related help article .

Erase Versa 4

If you want to give Versa 4 to another person or wish to return it, first clear your personal data:

On Versa 4, open the Settings app About Versa 4 Factory reset.

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