System Information - Information on the server
7.4.3
AIS Connect - Configuring and using AIS Connect
The AIS Connect page allows you to configure the embedded AIS Connect functionality of the iRMC.
AIS Connect (AutoImmuneSystems©) enables a PRIMERGY server to be remotely monitored and in some cases also be controlled by the Service
System of Fujitsu Technology Solutions where a service technician will control the further workflow.
AIS Connect functionality includes:
– Enabling the iRMC embedded AIS agent to send auto-calls to the Technical
Support of Fujitsu Technology Solutions.
– Allowing the Technical Support of Fujitsu Technology Solutions to retrieve
PrimeCollect archives from the iRMC.
– Allowing the Technical Support of Fujitsu Technology Solutions to retrieve
System Report data from the iRMC.
– Allowing the Technical Support of Fujitsu Technology Solutions to connect to the iRMC web interface of the iRMC.
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Sending PrimeCollect archives requires a valid eLCM license key (see
"License Key" on page 176
).
AIS Connect establishes a connection between the embedded AIS Connect client (AIS agent) running on the iRMC and the Service System of Fujitsu
Technology Solutions. This connection, which allows a technician to connect from remote to the iRMC even if the iRMC is not accessible directly via LAN, is used for transferring system information (PrimeCollect Archives, System
Reports etc.) in case of an error.
Embedded AIS Connect can work in two different modes:
–
Warranty Mode
In Warranty Mode, the only function of AIS Connect is to contact the
Enterprise Environment (Service System) on a daily basis and to send data created by Prime Collect only on the user’s demand.
–
Contract Mode
In Contract Mode, AIS Connect reports any issues occurring when the server is operational.It also sends PrimeCollect report and SystemReport along with the alarm data.
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System Information - Information on the server
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Warranty Mode is the default. Only the technicians managing the enterprise environment can change the Warranty Mode to Contract Mode.
This requires to set up a connection.
The handling of the embedded AIS Connect feature of the iRMC is described below. For more detailed information on the embedded AIS functionality, please refer to the manual "ServerView embedded Lifecycle Management (eLCM)".
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Alternatively, you can download and automatically evaluate the
generated XML file by using a cURL or Visual Basic script (see section
"Scripted download and automatic evaluation of the iRMC report" on page 467
).
Figure 66: AIS Connect page iRMC S4
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System Information - Information on the server
AIS Connect Status
The AIS Connect Status group provides status information on the embedded AIS agent. The value "PRIMERGY iRMC EMBEDDED AGENT" for Asset Model is fix for all PRIMERGY servers. Relation indicates the mode in which AIS Connect is currently working (Warranty Mode or Contract Mode). The remaining values displayed in the AIS Connect Status group depend on the actions started and values configured in the AIS Connect page.
Figure 67: AIS Connect page - AIS Connect Status
AIS Connect Management
The AIS Connect Management group allows you to enable/disable AIS Connect. If
AIS Connect currently is in Contract Mode, you also have the option to switch the embedded AIS Connect agent to the Service Mode, in which the agent ignores all hardware-triggered alarms.
Figure 68: AIS Connect page - AIS Connect Management
Enable AIS Connect / Disable AIS Connect
Enables / disables AIS Connect.
Enable Service Mode / Disable Service Mode
Enables / disables the Service Mode.
Send Analysis Files Now
Sends the AIS Connect analysis file to the Technical Support of Fujitsu
Technology Solutions.
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AIS Connect Configuration
The AIS Connect Configuration group allows you to configure your AIS Connect settings.
Figure 69: AIS Connect page - AIS Connect Configuration
Use Proxy
Here you can select whether an HTTP proxy server should be used. You can configure the proxy server settings in the Network Settings group on the Proxy Settings page (see
section "Proxy Settings - Configuring proxy settings" on page 262 ).
Country
AIS Connect RP country.
Apply
Activate your settings.
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Clicking Apply saves your settings to the persistent memory of the iRMC. Your settings are therefore available after a page refresh or after the iRMC web interface was closed and opened again or in case of a power loss.
Test Connection
Tests the connection to the Service System of Fujitsu Technology
Solutions.
iRMC S4
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System Information - Information on the server
AIS Connect Remote Session
The AIS Connect Remote Session group allows you to do the following:
– Enabling or disabling the policy for the remote session.
– Disconnecting any remote session.
– Forcing the embedded AIS Connect agent to immediately poll. This is useful for getting a quick response when you are in Warranty Mode.
Figure 70: AIS Connect page - AIS Connect Configuration
Allow Remote Sessions / Deny Remote Sessions
Allows / denies a remote session by enabling / disabling the policy for the remote session.
Disconnect Remote Sessions
Disconnects a remote session if there is any.
Force Poll
Forces the embedded AIS Connect agent to immediately poll.
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iRMC
