HandiBiz 2015 Obtaining assistance
6. On the “Save As” window, select a local directory to store the downloaded file. If you selected the multiple file download, you could specify a floppy disk as the storage location.
7. Click Save.
This starts the download process from the HandiSoft Internet site.
Your computer will display the progress of the download.
8. For a multiple file download, repeat the above steps for all the files.
To install the upgrade:
1. Close all programs on your computer.
2. From the Start menu, click Run.
3. Click Browse and highlight the downloaded .EXE file. In the case of a multiple file download, File 1 will be the .EXE file.
4. Click Open then OK.
5. Follow the prompts on the screen to complete the upgrade.
Obtaining assistance
Telephone support
Any telephone queries concerning the operation of HandiBiz 2015 should be directed to your accountant.
Tip: For a small annual fee, you can obtain support directly from HandiSoft. For details, please contact our Sales department on 1800 660 670 or view our website at www.handisoft.com.au/sales/prices.htm.
Any queries regarding your computer hardware should be directed to the company that installed your computer, or with whom you have a hardware maintenance agreement.
On-screen help
To get on-screen help at any time simply press the F1 function key. This will bring up information on the active window.
User Manual
Access the user manual for HandiBiz 2015 by clicking Help Topics from the Help menu.
The Sage HandiSoft Internet site
A large amount of information is accessible from our Internet site at www.sagehandisoft.com.au
.
Specific items of interest are:
HandiHints
The HandiHints area provides valuable information in the form of short tips.
On the HandiSoft menu bar, point to Support and then click HandiHints.
Knowledge Base
The answers to frequently asked questions, advanced technical information and helpful tips can be accessed from our Knowledge Base at any time to assist you.
On the HandiSoft menu bar, point to Support and then click Knowledge Base.
© HandiSoft Software Pty Ltd
17
Chapter 1. Welcome! HandiBiz 2015
User manuals
Up-to-date user manual documentation can be downloaded in PDF format at any time for no charge.
On the HandiSoft menu bar, point to
Downloads and then click User Manuals.
News and events
Information on new product releases, specific software problems and expected software releases can be found on the
HandiSoft News section.
Software upgrades
As they become available, up-to-date software versions are placed on our Internet site for downloading. The version upgrades can be accessed directly and free of charge.
On the HandiSoft menu bar, point to
Downloads and then click HandiSoft 2015 Upgrades.
Training
HandiSoft offers training for all its products. Information on these training courses, such as module, cost, size and duration are outlined on the Internet site for perusal.
On the HandiSoft menu bar, point to
Education and then click Courses Available.
Consulting
HandiSoft offers a range of consulting activities that may be useful to your practice. More detailed information, including specific contact details, are made available on our Internet site.
On the HandiSoft menu bar, point to
Services and then click Consulting Services.
18
© HandiSoft Software Pty Ltd
