F. Sample Reports. Lucent Technologies MERLIN LEGEND, MERLIN LEGEND Release 6.1
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MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Sample Reports
Issue 1
August 1998
Page F-1
F
This appendix includes samples of the print reports generated by the communications system. Table 54 lists the system reports and the pages in this appendix where samples can be found.
NOTE:
The system’s Station Message Detail Recording (SMDR) feature reports incoming and outgoing call details.
Table 54. Sample Report Pages
For...
System Information Report
Dial Plan Report
Non-Local Dial Plan Report
Label Information Report
Tie Trunk Information Report
DID Trunk Information Report
GS/LS Trunk Information Report
General Trunk Information Report
DS1 Information Report
PRI Information Report
See...
Continued on next page
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Table 54. Continued
For...
Remote Access (DISA) Information Report
Operator Information Report
Allowed Lists Report
Access to Allowed Lists Report
Disallowed Lists Report
Access to Disallowed Lists Report
Automatic Route Selection Report
Extension Directory Report
System Directory Report
Group Paging Report
Extension Information Report
Group Coverage Information Report
Direct Group Calling Information Report
Night Service Information Report
Group Call Pickup Report
Error Log Report
Authorization Code Information Report
BRI Information Report
Switch 56 Data Information Report
See...
Issue 1
August 1998
Page F-2
Table 55 lists all of the system reports and includes the print menu option used to
print each report, the report name, and a brief description of each report.
To access the menu options in Table 55 , select the
3ULQW option on the System
Programming menu.
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Issue 1
August 1998
Page F-3
Menu Option Report Name
$OO
6\V6HWXS
'LDO3ODQ
/DEHOV
7UXQN,QIR
7,(
','
/RRS
*URXQG
*HQHUDO
7,QIR
35,,QIR
5PRWH$FFHVV
2SHU,QIR
$OORZ/LVW
$OORZ/LVW7R
System Information
Dial Plan
Label Information
TIE Trunk Information
Description
Prints each of the reports available on the Print menu, from 6\V6HWXS to (UURU/RJ .
Note: With $OO selected, four trunk information reports automatically print. See 7UXQN,QIR .
Systemwide information such as return intervals, system mode, system programming port, slot assignments, and so on.
Extensions assigned to pools, paging zones, calling groups, lines or trunks, and stations (in the report); labels for lines/trunks and stations.
Labels assigned to stations (extensions),
Posted Messages, and names and telephone numbers in MLX-20L Personal Directory.
Select to display four trunk options: 7LH , ',' ,
/RRS*URXQG , *HQHUDO .
Extensions assigned to and signaling attributes associated with Tie trunks.
DID Trunk Information
GS/LS Trunk Information
Extensions assigned to and signaling attributes associated with DID trunks.
Extensions assigned to, signaling attributes for ground- and loop-start lines/trunks.
General Trunk Information All identified extensions and feature-related attributes of each extension.
DS1 information Options (line, signal, and so on) assigned to
T1 trunks or lines.
PRI Information
Remote Access (DISA)
Information
Operator Information
PRI trunks assigned to B-channel groups.
Remote access dial code, class of restriction, barrier code information.
Allowed Lists
For each system operator position: logical ID, extension number, label, type (DLC or QCC).
All general system operator options, such as backup position; call types and priorities.
Telephone numbers included in Allowed Lists.
Lists numbered 0–7; entries numbered 0–9.
Access to Allowed Lists Lists numbered 0–7. If the Allowed List is assigned to remote access users and barrier codes are used, barrier codes are numbered
0–16. If no barrier codes are used, 17 means list is assigned to tie-trunk users and 18 means tlist is assigned to non-tie-trunk users.
Continued on next page
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Issue 1
August 1998
Page F-4
Table 55. Continued
Menu Option Report Name
$OORZ/LVW7R
'LVDOORZ/VW
'LVDOORZ7R
Access to Allowed Lists
Disallowed Lists
Description
Lists are numbered 0–7. If the Allowed List is assigned to Remote Access users and barrier codes are used, the barrier codes are numbered 0–16. If no barrier codes are used,
17 means the Allowed List is assigned to tie-trunk users and 18 means the Allowed list is assigned to non-tie-trunk users.
Telephone numbers included in Disallowed
Lists. Lists are numbered 0–7, and entries are numbered 0–9.
Access to Disallowed Lists Telephones to which Disallowed Lists are assigned. Lists are numbered 0–7. If the
Disallowed List is assigned to Remote Access users and barrier codes are used, the barrier codes are numbered 0–16. If no barrier codes are used, 17 means the Disallowed List is assigned to tie-trunk users and 18 means the
Disallowed List is assigned to non-tie-trunk users.
$56
([W'LUHFW
6\V'LUHFW
Automatic Route Selection Access code; table types with area codes and exchanges; routes for subpatterns A and B,
FRL, absorb digit, delete digit, Dial 0, and N11 tables.
Extension Directory
System Directory
Slot/port addresses, extensions, labels and feature-related attributes. Column headings are printed on the first page only and are not carried over to subsequent pages. Column headings 4 through 10 (and 14 through 20) should be read vertically. That is: )$&( (Forced
Account Code Entry); +%,6 (HFAI/BIS); 5&):
(Remote Call Forward); 0,&' (Microphone
Disable); 6,* (Voice Signal); 5675 (Calling
Restrictions); $565 (ARS Restriction Level);
%'7 (2B Data Capability).
System Speed Dial number, label and telephone number in System Directory, and whether number should display.
*URXS3DJH
Group Paging Extension number for each group and the extension number of each telephone assigned to the group.
Continued on next page
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Issue 1
August 1998
Page F-5
Table 55. Continued
Menu Option Report Name
([W,QIR
*US&RYHUDJH
Extension Information
Description
For each specified station (extension), type of equipment connected, features assigned, ESS supervisor status, and features assigned to each button. On this report, MLX-16DP telephones are reported as MLX-28D. As of
Release 5.0, MLX-5 and MLX-5D telephones are reported as 5-button telephone sets. In releases prior to Release 5.0, MLX-5 and
MLX-5D telephones are reported as MLX-10 and MLX-10D telephones respectively.
Group Coverage Information Extension number for each group and the extension number for each telephone assigned to the group. Information is printed only for calling groups with members and/or lines/trunks assigned.
*US&DOOLQJ Direct Group Calling
Information
Group calling options (hunt, type, message waiting, station, delay announcements, alarm thresholds, and so on), the extension number for each telephone assigned to the group, and the lines or trunks assigned to the group.
1LJKW6HUYLFH
Night Service Information The operator, password required, time-of-day, and Emergency Allowed List extension numbers.
1RQ/FO8'3 Non-Local Dial Plan Ranges of extension numbers for non-local dial plan extensions connected to a networked external switch; pattern number associated with each range. For each pattern, shows Pool number, absorbed and prepended (other) digits, FRL, and call type (voice, data, or both).
&DOO3LFNXS Group Call Pickup Extension numbers for telephones assigned to each group; pickup groups numbered 1–30.
(UURU/RJ
Error Log Error message and code, time and day error occurred, frequency of error. See the
Maintenance and Troubleshooting guide.
$XWK&RGH Authorization Code
Information
Authorization Code and permissions for extensions to which authorization codes are assigned.
%5, BRI Information Report Service Profile ID and Directory Number for each BRI line, flexible timers, and fixed timers and counters.
6ZLWFK
Switch 56 Data Information
Report
Dial Plan Routing information and programmable options.
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
System Information Report
System Information Report
Print Menu Option: 6\V6HWXS
5 5
SYSTEM INFORMATION
Current Date: 01/04/00
Current Time: 00:21:15
System : Mode AutoMaintBusy AutoBusyTie
: Hybrid/PBX Disable Disable
Language: SystemLang SMDR Printer
English English English
CTI Links
Direct Line Operators
: 19
: 14 18 22 42
Queued Call Operators: 10
SysProg Port: 10 Password : craftr4
Transfer : Type Audible OneTouch(Complete) ReturnTimer
: Ring MusicOnHold Transfer(Auto) 5 rings
VMS Transfer Return Interval : 4
Paging System Lines :
Music On Hold Line : 804
Camp On Time : 90 sec
Call Park Return Time : 180 sec
Auto Callback Rings : 3
Extension Status (ESS) : Group Call / CMS
ESS Operators :
SMDR : Min.CallTime CallReport Format
: 40 sec In/Out Basic
Intercom Dial Tone : Inside
Reminder Service Cancel : :
Behind Switch Code : Drop Transfer Conference
Inter-digit Timer (seconds) : 24 24 24 10 10 10 10 5 5
Recall Timer : 450 msec
Second Dial-tone Timer : 200 msec
Rotary Line Cut Through : Delay
Unassigned Extension : 10
Automatic Backup : Weekly - 04:30 Sunday
TI/PRI/BRI Clock Synchronization:
Primary Secondary Tertiary
02/01 Loop 04/01 Local 04/02 Local
Issue 1
August 1998
Page F-6
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Dial Plan Report
System Information Report—
Continued 5 5
Slot # 1: 008 MLX
Slot # 2: 408
Slot # 3: 008
Slot # 4: 408
Slot # 5: 800 GS/LS
Slot # 6: 008 GS/LS-MLX
Slot # 7: 800 CO-BRI
Slot # 8: 008
Slot # 9: 016 (Ringing Frequency - 25 Hz.)
Slot #10: 408 GS/LS
Slot #11: 008
Slot #12: 800
Slot #13: 800 DID
Slot #14: 400 EM
Slot #15: 012
Slot #16: 008 MLX
Slot #17: 408 * Not Present *
Issue 1
August 1998
Page F-7
Dial Plan Report
5 5
Print Menu Option: 'LDO3ODQ
Sections: Pools; Telephone Paging Zones; Direct Group Calling
Group; Lines/Trunks; Stations
DIAL PLAN FOR POOLS
POOL.# 1: 70
POOL.# 2: 890
POOL.# 3: 891
POOL.# 4: 892
POOL.# 5: 893
POOL.# 6: 894
POOL.# 4: 895
POOL.# 8: 896
POOL.# 9: 897
POOL.# 10: 898
POOL.# 11: 899
DIAL PLAN FOR TELEPHONE PAGING ZONES
TPZ # 1: 793
TPZ # 2: 794
TPZ # 3: 795
TPZ # 4: 796
TPZ # 5: 797
TPZ # 6: 798
TPZ # 7: 799
DIAL PLAN FOR DIRECT GROUP CALLING GROUP
DGCG # 1: 770
DGCG # 2: 771
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Dial Plan Report
DGCG # 3: 772
DGCG # 4: 773
DGCG # 5: 774
.
.
.
DGCG # 32: 7929
DIAL PLAN FOR LINES/TRUNKS
LINE #
LINE #
LINE #
LINE #
1:
3:
5:
7:
801
803
805
807
809
.
.
LINE # 9:
.
LINE # 79: 879
OUTSIDE
OUTSIDE
OUTSIDE
OUTSIDE
OUTSIDE
OUTSIDE
.
.
.
LINE # 2:
LINE # 4:
LINE # 6:
LINE # 8:
802
804
806
808
.
.
LINE # 10: 810
.
LINE # 80: 880
OUTSIDE
OUTSIDE
OUTSIDE
OUTSIDE
OUTSIDE
OUTSIDE
Issue 1
August 1998
Page F-8
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Dial Plan Report
Dial Plan Report—Continued
STN #: 1
STN #: 3
STN #: 5
STN #: 7
STN #: 9
STN #: 11
STN #: 13
STN #: 15
STN #: 17
STN #: 19
STN #: 21
STN #: 23
STN #: 25
STN #: 27
STN #: 29
STN #: 31
STN #: 33
STN #: 35
STN #: 37
STN #: 39
.
.
STN #: 41
.
STN #: 121
STN #: 123
DIAL PLAN FOR STATIONS
26
28
30
32
18
20
22
24
34
36
38
40
42
14
15
16
17
10
11
12
13
7198
5555
OPERATR
EXT 13
EXT 14
EXT 18
OPERATR
AUDIXVP
AUDIXVP
EXT 42
5 5
STN #: 2
STN #: 4
STN #: 6
STN #: 8
STN #: 10
STN #: 12
STN #: 14
STN #: 16
STN #: 18
STN #: 20
STN #: 22
STN #: 24
STN #: 26
STN #: 28
STN #: 30
STN #: 32
STN #: 34
STN #: 36
STN #: 38
STN #: 40
.
.
STN #: 42
.
STN #: 122
STN #: 124
21
29
31
33
19
21
23
25
710
711
712
713
714
715
716
717
35
31
39
41
742
7398
7399
Issue 1
August 1998
Page F-9
AUDIXVP
AUDIXVP
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Non-Local Dial Plan Report
Dial Plan Report—Continued
5 5
COMPLETE DIAL PLAN FOR STATIONS AND ADJUNCTS
ID #: 1 4000 7300 ID #: 2 4001 7301
ID #: 3 4002 7302 ID #: 4 4003 7303
ID #: 5 4004 7304 ID #: 6 4005 7305
ID #: 7 4006 7306 ID #: 8 4007 7307
ID #: 9 4008 7308 ID #: 10 4009 7309
ID #: 11 4010 3000 ID #: 12 4011 3001
ID #: 13 4012 3002 ID #: 14 4013 3003
ID #: 15 4014 3004 ID #: 16 4015 3005
ID #: 17 4016 3006 ID #: 18 4017 3007
ID #: 19 4018 3008 ID #: 20 4019 3009
ID #: 21 4020 3010 ID #: 22 4021 3011
ID #: 23 4022 3012 ID #: 24 4023 3013
ID #: 25 4024 3014 ID #: 26 4025 3015
ID #: 27 4026 3016 ID #: 28 4027 3017
ID #: 29 4028 3018 ID #: 30 4029 3019
ID #: 31 4030 3020 ID #: 32 4031 3021
ID #: 33 4032 3022 ID #: 34 4033 3023
ID #: 35 4034 3024 ID #: 36 4035 3025
ID #: 37 4036 3026 ID #: 38 4037 3027
ID #: 39 4038 3028 ID #: 40 4039 3029
ID #: 41 4040 3030 ID #: 42 4041 3031
ID #: 43 4042 3032 ID #: 44 4043 3033
ID #: 45 4044 3034 ID #: 46 4045 3035
ID #: 47 4046 3036 ID #: 48 4047 3037
ID #: 49 4048 3038 ID #: 50 4049 3039
ID #: 51 4050 3040 ID #: 52 4051 7351
ID #: 53 4052 3042 ID #: 54 4053 7353
ID #: 55 4054 7354 ID #: 56 4055 7355
ID #: 57 4056 7356 ID #: 58 4057 7357
ID #: 59 4058 7358 ID #: 60 4059 7359
ID #: 61 7160 7360 ID #: 62 7161 7361
ID #: 63 7162 7362 ID #: 64 7163 7363
ID #: 65 7164 7364 ID #: 66 7165 7365
ID #: 67 7166 7366 ID #: 68 7167 7367
ID #: 69 7168 7368 ID #: 70 7169 7369
.
.
.
.
.
.
ID #:191 5151 7490 ID #:192 5152 7491
ID #:193 5153 7492 ID #:194 5154 7493
ID #:195 5155 7494 ID #:196 5156 7495
ID #:197 5156 7496 ID #:198 5158 7497
ID #:199 5158 7498 ID #:200 5160 7499
Issue 1
August 1998
Page F-10
Non-Local Dial Plan Report
5 5
Print Menu Option: 1RQ/FO8'3 (Release 6.0 and later systems only)
Sections: Ranges; Patterns
Range Ptn Range
01) 2400-2449 01 14) 5000-5049
02) 2550-2559 02 15) 5050-5079
03) 2560-2569 03 16) 5080-5099
Ptn Range Ptn
09 27) 7000-7049 12
10 28) 7050-7050 20
01 29) 7051-7059 01
Range Ptn
39) 8050-8059 15
40) 8060-8069 03
41) 8070-8099 04
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Label Information Report
Issue 1
August 1998
Page F-11
04) 2570-2589 04 17) 5100-5199
05) 2590-2609 04 18) 5200-5200
06) 2610-2649 05 19) 5201-5202
07) 2650-2679 06 20) 5203-5204
08) 3100-3109 07 21) 5205-5206
09) 3110-3129 07 22) 5207-5209
10) 3130-3159 02 23) 5210-5230
11) 3160-3179 06 24) 5231-5250
02
11
12
13
14
15
03
17
30) 7060-7099
31) 7100-7119
32) 7220-7449
33) 7450-7549
34) 7550-7589
35) 7590-7609
36) 7610-7709
37) 7710-7809
02
03
04
05
06
07
08
09
12) 3180-3199 08 25) 5251-5270 18 38) 7810-7899 10
13) 4000-4025 08 26) 6050-6079 14
Pattern 01:
Pool
1)3871
2)3892
3)3893
4)3894
Absorb
00
00
00
00
Other Digits
9957
FRL
0
0
0
0
42) 8100-8199
43) 8200-8229
44) 8230-8259
45) 8260-8289
46) 8290-8389
47) 8390-8429
48) 8430-8459
49) 8460-8489
50) 8490-8499
Call type
BOTH
BOTH
BOTH
BOTH
05
06
16
17
18
19
20
03
02
Pattern 02:
Pool
1)4590
2)4592
.
.
3)3893
4)3894
Pattern 20:
Pool
1)4591
2)4592
3)3894
4)3870
Absorb
00
00
00
00
.
.
Absorb
00
00
00
00
Other Digits
9957
.
.
Other Digits
9957
9957
FRL
2
2
0
0
.
.
Call type
BOTH
Voice
BOTH
BOTH
.
.
FRL
3
3
3
4
Call type
Data
Data
BOTH
BOTH
Label Information Report
5 5
3ULQW0HQX2SWLRQ /DEHOV
Sections: Telephone Personal Directory; Posted Messages and
Numbers
LABEL INFORMATION
Executive Telephone # 10: Personal Directory
Name Number Display
Executive Telephone # 14: Personal Directory
Name Number Display
Executive Telephone # 15: Personal Directory
Name Number Display
MSG # POSTED MESSAGE
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Tie Trunk Information Report
1 DO NOT DISTURB
2 OUT TO LUNCH
3 AT HOME
4 OUT SICK
5 IN A MEETING
6 IN CONFERENCE
7 WITH A CLIENT
8 WITH A CUSTOMER
9 AWAY FROM DESK
10 OUT ALL DAY
11 CUSTM MSG11
12 CUSTM MSG12
13 CUSTM MSG13
14 CUSTM MSG14
15 CUSTM MSG15
16 CUSTM MSG16
17 CUSTM MSG17
18 CUSTM MSG18
19 CUSTM MSG19
20 CUSTM MSG20
Tie Trunk Information Report
Print Menu Option: 7UXQN,QIRDQG7,(
5 5
TIE TRUNK INFORMATION
TRUNK 849 Slot/Port : 14/ 1 TIE-PBX
Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
InType : Wink InMode : Rotary AnsSupvr : 300 ms
OutType : Wink OutMode : Rotary Disconnect: 300 ms
TRUNK 850 Slot/Port : I4/ 2 TIE-PBX
Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
InType : Wink InMode : Rotary AnsSupvr : 300 ms
OutType : Wink OutMode : Rotary Disconnect: 300 ms
TRUNK 851 Slot/Port : 14/ 3 TIE-PBX
Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
InType : Wink InMode : Rotary AnsSupvr : 300 ms
OutType : Wink OutMode : Rotary Disconnect: 300 ms
TRUNK 852 Slot/Part : 14/ 4 TIE-PBX
Direction: 2 Way E&M Signal: Type1S Dialtone : Remote
InType : Wink InMode : Rotary AnsSupvr : 300 ms
OutType : Wink OutMode : Rotary Disconnect: 300 ms
DID Trunk Information Report
Print Menu Option: 7UXQN,QIRDQG','
5 5
DID TRUNK INFORMATION
Issue 1
August 1998
Page F-12
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
GS/LS Trunk Information Report
Trk SS/PP Blk DiscTime Type ExpDig DelDig AddDig Signal InvDest
841 13/ 1 1 500ms Wink 4 3 1 TouchTone BkupExt
842 13/ 2 1 500ms Wink 4 3 1 TouchTone BkupExt
843 13/ 3 2 500ms Wink 3 0 Rotary BkupExt
844 13/ 4 2 500ms Wink 3 0 Rotary BkupExt
845 13/ 5 1 500ms Wink 4 3 1 TouchTone BkupExt
846 13/ 6 1 500ms Wink 4 3 1 TouchTone BkupExt
847 13/ 7 2 500ms Wink 3 0 Rotary BkupExt
848 13/ 8 1 500ms Wink 4 3 1 TouchTone BkupExt
Issue 1
August 1998
Page F-13
GS/LS Trunk Information Report
5 5
Print Menu Option: 7UXQN,QIRDQG/RRS*URXQG
GS/LS TRUNK INFORMATION
Trk SS/PP
801 2/ 1
802 2/ 2
803 2/ 3
805 4/ 1
806 4/ 2
807 4/ 3
808 4/ 4
809 5/ 1
810 5/ 2
811 5/ 3
812 5/ 4
813 5/ 5
814 5/ 6
815 5/ 7
816 5/ 8
817 6/ 1
.
.
879 15/ 7
Type
Loop
Loop
Loop
Loop
Loop
Loop
Loop
OutMode
TouchTone
TouchTone
TouchTone
TouchTone
Rotary
Rotary
Rotary
Loop Rotary
Ground TouchTone
Ground TouchTone
Loop Rotary
Loop
Loop
Loop
Loop
Loop
Ground
Rotary
Rotary
Rotary
TouchTone
Rotary
Rotary
Yes
N/A
N/A
Yes
Yes
Yes
Yes
Yes
Yes
N/A
RelDisc ChannelUnit LS-ID Delay
Yes N/A N/A
Yes
Yes
N/A
N/A
N/A
N/A
Yes
Yes
Yes
Yes
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
LS-ID Rotary
LS-ID Rotary
Yes
Yes
N/A
N/A
Yes
No
General Trunk Information Report
5 5
Print Menu Option: 7UXQN,QIR and *HQHUDO
GENERAL TRUNK INFORMATION
Trk SS/PP RemAccess Pool TlPrfx HldDisc Principal QCC QCC Extern Extern
Prty Oper Switch SMDR
801 2/ 1 No Remote 70 Yes Long
802 2/ 2 No Remote 70 Yes Long
803 2/ 3 No Remote 70 Yes Long
804 2/ 4 No Remote Yes Long
805 4/ 1 No Remote Yes Long
4 60 BOTH
4 02 IN
4 21 OUT
4
4
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
DS1 Information Report
Issue 1
August 1998
Page F-14
806 4/ 2 No Remote Yes Long
807 4/ 3 No Remote Yes Long
808 4/ 4 No Remote Yes Long
809 5/ 1 No Remote 890 Yes Long
810 5/ 2 No Remote Yes Long
811 5/ 3 No Remote Yes Long
812 5/ 4 No Remote Yes Long
813 5/ 5 No Remote Yes Long
4
4
4
4 10
4
4
4
4
814 5/ 6 No Remote Yes Long
815 5/ 7 No Remote Yes Long
816 5/ 8 No Remote Yes Long
817 6/ 1 Dedicated Yes Long
4
4
4
42 4
. . . . . . . . . .
. . . . . . . . . .
912 10/1 No Remote Yes Long 4 12 OUT
913 10/2 No Remote Yes Long 4 13 BOTH
DS1 Information Report
3ULQW0HQX2SWLRQ 7,QIR
DS1 SLOT ATTRIBUTES
Slot
2
3
Type Format
T1 D4
T1 D4
5 5
Supp Signal LineComp
ZCS Rob Bit 1
ZCS Rob Bit 1
ClkSync Src
Prim
Active
Loop Yes
None Local Yes
PRI Information Report
5 5
Print Menu Option: 35,,QIR
Sections: Network Selection, Special Service, Call-by-Call and Dial
Plan Routing Tables; PRI Information
Slot 5 Switch: DMS-100
Slot 11 Switch: Legend-PBX
Slot 12 Switch: Legend-PBX
System: By line
BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
5 5 CallbyCall By Dial Plan
Channel ID: 23 22 21 20 19 18 17 16 15 14
13 12 11 10 9 8 7 6 5 4
3 2 1
Line PhoneNumber NumberToSend
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
PRI Information Report
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
Issue 1
August 1998
Page F-15
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
PRI Information Report
Issue 1
August 1998
Page F-16
PRI Information Report—Continued
5 5
BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
79 12 ElecTandNtwkRoute Directly to UDP
Channel ID: 1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
21 22 23
Line PhoneNumber NumberToSend
849
850
851
852
853
854
855
856
857
858
859
860
861
862
863
864
865
866
867
868
869
870
871
BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
80 11 ElecTandNtwk Route Directly to UDP
Channel ID: 1 2 3 4 5 6 7 8 9 10
11 12 13 14 15 16 17 18 19 20
21 22 23
Line PhoneNumber NumberToSend
825
826
827
828
829
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
PRI Information Report
PRI Information Report—Continued
5 5
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
Issue 1
August 1998
Page F-17
Network Selection Table
Entry Number: 0 1 2 3
Pattern to Match: 101**** 10***
Special Service Table
Entry Number: 0 1 2 3 4 5 6 7
Pattern to Match: 011 010 01 00 0 1
Operator: none OP OP OP/P none none none none
Type of Number: I I I N N N N N
Digits to Delete: 3 3 2 2 1 0 0 0
Call-By-Call Service Table
Entry Number: 0 1 2 3 4
Pattern 0: 957 7
Pattern 1: 1
Pattern 2: 2
Pattern 3: 3
Pattern 4: 4
Pattern 5: 5
Pattern 6: 6
Pattern 7: 7
Pattern 8: 8
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Remote Access (DISA) Information Report
Issue 1
August 1998
Page F-18
PRI Information Report—Continued
5 5
Pattern 9: 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ: DMS-Private DMS-Private
DeleteDigits: 0 0 0 0 0
Entry Number: 5 6 7 8 9
Call Type: BOTH BOTH BOTH BOTH BOTH
NtwkServ:
DeleteDigits: 0 0 0 0 0
Dial Plan Routing Table
Entry Number: 0 1 2 3
NtwkServ: Any service Any service Any service
Expected Digits: 4 7 10 0
Pattern to Match:
Digits to Delete: 0 7 10 0
Digits to Add: 13 13
Entry Number: 4 5 6 7
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:
Entry Number: 8 9 10 11
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:
Entry Number: 12 13 14 15
NtwkServ:
Expected Digits: 0 0 0 0
Pattern to Match:
Digits to Delete: 0 0 0 0
Digits to Add:
Remote Access (DISA)
Information Report
Print Menu Option: 5PRWH$FFHVV
5 5
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Operator Information Report
Sections:
Issue 1
August 1998
Page F-19
General Options; System Default Class of Restrictions
(Non-TIE); System Default Class of Restrictions (TIE);
Barrier Code Administration
GENERAL OPTIONS (ACCESS CODE 889)
Barrier Code required for Non-TIE DISA lines : Yes
Barrier Code required for TIE DISA lines :No
Automatic Queuing enabled for DISA lines :Yes
System Wide Barrier Code Length: 07
Date And Time of Last Barrier Code Length Change: 09:23:94, 09:45 PM
SYSTEM DEFAULT CLASS OF RESTRICTIONS (NON-TIE)
Restriction : UNRESTRICTED
ARS Restriction Level: 3
Allowed Lists :
Disallowed Lists :
SYSTEM DEFAULT CLASS OF RESTRICTIONS (TIE)
Restriction : UNRESTRICTED
ARS Restriction Level: 3
Allowed Lists :
Disallowed Lists :
BARRIER CODE ADMINISTRATION
Barrier Code number : 1
Barrier Digits : 2468345
Restriction : OUTWARD RESTRICTED
ARS Restriction Level: 3
Allowed Lists :
Disallowed Lists :
Barrier Code number : 2
Barrier Digits : 1234693
Restriction : UNRESTRICTED
ARS Restriction Level: 3
.
.
Allowed Lists :
Disallowed Lists :
Barrier Code number : 16
Barrier Digits : 9876115
Restriction : OUTWARD RESTRICTED
ARS Restriction Level: 0
Allowed Lists :
Disallowed Lists :
Operator Information Report
5 5
Print Menu Option: 2SHU,QIR
Sections: Operator Positions; General Options; DSS Options; QCC
Operator Options: QCC Call Types
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Operator Information Report
OPERATOR POSITIONS
PORT
ADDR.
====
1/ 1
1/ 5
2/ 1
2/ 5
6/ 1
EXT # LABEL
===== =======
10
14
18
22
42
OPERATR
EXT 14
EXT 18
OPERATR
EXT 42
TYPE
====
QCC
DLC
DLC
DLC
DLC
GENERAL OPTIONS
Length of hold reminder timer: 60 sec
DLC Automatic hold enabled : No
DIRECT STATION SELECTOR (DSS) OPTIONS
CALL ALERT
(QCC ONLY)
==========
No
N/A
N/A
N/A
N/A
BUTTON FIRST
NUMBER DIAL CODE
====== =========
1 0
2
3
50
100
Operator Call Park codes: 881 882 883 884 885 886 884 888
QCC OPERATOR OPTIONS
Listed Directory Number for queue : 800
Held calls return to queue : No
Automatic hold enabled : No
Calls-in-queue alarm threshold : 0
Time until priorities are elevated: 0 sec
Message Center Operators :
One Touch Extend : AUTOMATIC
Rings before extended calls return: 4
Backup operator station :
Voice Announce on Call 5 button : Disable
Issue 1
August 1998
Page F-20
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Allowed Lists Report
Operator Information Report—
Continued 5 5
QCC CALL TYPES:
CALL TYPE PRIORITY OPERATORS
======================= ======== ===================
Dial 0 Operator 4 10
Follow Forward 4 N/A
Unassigned DID 4 10
Listed Directory Number 4 10
Operator’s Extension 4 N/A
Returning 4 0
Group Coverage
Group # 1 4
Group # 2 4
Group # 3 4
Group # 4 4
Group # 5 4
Group # 6 4
Group # 7 4
Group # 8 4
Group # 9 4
Group # 10 4
Group # 11 4
Group # 12 4
Group # 13 4
Group # 14 4
Group # 15 4
Group # 16 4
Group # 17 4
Group # 18 4
Group # 19 4
Group # 20 4
Group # 21 4
Group # 22 4
Group # 23 4
Group # 24 4
Group # 25 4
Group # 26 4
Group # 27 4
Group # 28 4
Group # 29 4
Group # 30 4
Allowed Lists Report
Print Menu Option: $OORZ/LVW
Sections: Lists 1 through 7
5 5
ALLOWED LISTS
List : 0
Entry 0:
Entry 1:
------
------
Issue 1
August 1998
Page F-21
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Access to Allowed Lists Report
Entry 2:
Entry 3:
Entry 4:
Entry 5:
Entry 6:
Entry 7:
Entry 8:
Entry 9:
.
.
.
List : 7
Entry 0:
Entry 1:
Entry 2:
Entry 3:
Entry 4:
Entry 5:
Entry 6:
Entry 7:
Entry 8:
Entry 9:
------
------
------
------
------
------
------
------
------
------
------
------
------
------
------
------
------
------
Access to Allowed Lists Report
Print Menu Option: $OORZ/LVW7R
5 5
ACCESS TO ALLOWED LISTS
FOR REMOTE ACCESS 17 & 18 MEAN TIE & NON-TIE RESTRICTIONS
List 1 STNS
RACC
10
1 17 18
List 3 STNS
RACC
33
Disallowed Lists Report
Print Menu Option: 'LVDOORZ/VW
Sections: Lists 1 through 7
DISALLOWED LISTS
List : 0
Entry 0:
Entry 1:
Entry 2:
Entry 3:
Entry 4:
Entry 5:
------------
------------
------------
------------
------------
------------
5 5
Issue 1
August 1998
Page F-22
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Access to Disallowed Lists Report
Entry 6:
Entry 7:
Entry 8:
Entry 9:
.
.
.
List : 7
Entry 0:
Entry 1:
Entry 2:
Entry 3:
Entry 4:
Entry 5:
Entry 6:
Entry 7:
Entry 8:
Entry 9:
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
Access to Disallowed Lists Report
Print Menu Option: 'LVDOORZ7R
ACCESS TO DISALLOWED LISTS
5 5
FOR REMOTE ACCESS 17 & 18 MEAN TIE & NON-TIE RESTRICTIONS
List 1 STNS 33
List 3
RACC
STNS
RACC
9
33
Issue 1
August 1998
Page F-23
Automatic Route Selection Report
Print Menu Option: $56
Sections: Tables
5 5
AUTOMATIC ROUTE SELECTION
ARS IS: ACTIVE ACCESS CODE: 9
TABLE 17: Default Toll Output Table
Pool
1)70--
2)----
3)----
4)----
5)----
6)----
Absorb
00
Other Digits
-------------------
-- -------------------
-- -------------------
-- -------------------
--------------------
--------------------
-
-
-
-
-
FRL
3
Call type
BOTH
-----
-----
-----
-----
-----
Start Pattern
--:-- A
--:-- B
--:-- B
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Extension Directory Report
Issue 1
August 1998
Page F-24
Pool
1)70--
2)----
3)----
4)----
5)----
6)----
Absorb
00
Other Digits
-------------------
-- -------------------
-- -------------------
--
--
--
-------------------
-------------------
-------------------
TABLE 18: Default Local Output Table
Pool
1)70--
2)----
3)----
4)----
5)----
6)----
Absorb
00
Other Digits
-------------------
-- -------------------
-- -------------------
-- -------------------
--------------------
--------------------
Pool
1)70--
2)----
3)----
4)----
5)----
Absorb
00
Other Digits
-------------------
-- -------------------
-- -------------------
--
--
-------------------
-------------------
TABLE 19: Dial 0 Output Table
Pool
1)70--
Absorb
00
Other Digits
-------------------
TABLE 20: N11 Output Table
01)411 02)611 03)811 04)911
Pool
1)70--
1)70--
Absorb
00
00
Other Digits
-------------------
-------------------
-
-
-
-
-
-
-
-
-
-
FRL
3
-
-
FRL
3
-
-
FRL
3
Call type
BOTH
-----
-----
-----
-----
-----
Call type
BOTH
-----
-----
-----
-----
-----
Call type
BOTH
-----
-----
-----
-----
Start
--:-- B
--:-- B
--:-- B
--:-- B
Start
Pattern
Pattern
--:-- A
--:-- B
--:-- B
Start Pattern
--:-- B
--:-- B
--:-- B
FRL
3
Call type
BOTH
Start Pattern
--:-- A
FRL
3
3
Call type
BOTH
BOTH
Start Pattern
--:-- A
--:-- A
Extension Directory Report
Print Menu Option: ([W'LUHFW
EXTENSION DIRECTORY
Port
Addr
1/ 1
1/ 2
1/ 3
1/ 4
1/ 5
1/ 6
1/ 7 16
1/ 8 17
2/ 1
2/ 3
Ext #
10
11
12
13
14
15
18
20
Label
EXT 18
F H R M V R A 2
A B C I S S R B
C I F C I T S D
E S W D G R R T
OPERATR N N N N U 3 N
N N N N O 3 Y
EXT 13
EXT 14
N N N N U 3 Y
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
5 5
Port Ext # Label
Addr
1/21 710
1/22 711
1/23 712
1/24 713
1/25 714
1/26 715
1/27 716
1/28 717
2/ 2 19
2/ 4 21
F H R M V R A 2
A B C I S S R B
C I F C I T S D
E S W D G R R T
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N N N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
System Directory Report
2/ 5 22
2/ 7 24
3/ 1 26
3/ 3 28
3/ 5 30
3/ 7 32
4/ 1 34
4/ 3 36
4/ 5 38
4/ 7 40
6/ 1 42
.
.
.
7/ 1 54
OPERATR N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
AUDIXVP N Y N N U 3 N
AUDIXVP N Y N N U 3 N
N Y N N U 3 N
AUDIXVP N Y N N U 3 N
EXT 42
N Y N N U 3 N
N Y N N U 3 N
N N N N U 3 N
2/ 6 23
2/ 8 25
3/ 2 27
3/ 4 29
3/ 6 31
3/ 8 33
4/ 2 35
4/ 4 37
4/ 6 39
4/ 8 41
6/21 742
EXT 54 N N N N U 3 N 7/2 754
Issue 1
August 1998
Page F-25
N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
AUDIXVP N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
N Y N N U 3 N
N N N N U 3 N
N N N N U 3 N
System Directory Report
Print Menu Option: 6\V'LUHFW
SYSTEM DIRECTORY
Code Name
600 ABC Company
601 Jacques Smith
605 Travel Agency
Number
555-9999
5551212
912015556677
5 5
Display
YES
YES
YES
Group Paging Report
Print Menu Option: *URXS3DJH
5 5
GROUP PAGING
Group # 793 STNS : 20 21 22 23 24 25
Group # 794 STNS : 15 16 17 18 19
Extension Information Report
5 5
Print Menu Option: ([W,QIR plus extension number
EXTENSION INFORMATION
Extn SS/PP Type
10 1/ 1 MLX-20L + 1 DSS
CTI Link
Pool Access
Page Group
Primary Coverage
Secondary Coverage
Coverage Group
: NO Alarms: ACTIVE (SUSPENDED)
: 70 890 891 892 893 894 895 896 897 898 899
:
:
:
: 5
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Extension Information Report
Group Coverers
NS Groups
: 773
: 10
Group Calling Member :
Pickup Groups :
Allowed Lists
Disallowed Lists
:
:
Restrictions : UNRESTRICTED
ESS Sup. Status : ESS-0 -NO RESTRICTION
ESS Restrictions : ON
Auto Callback : OFF
Call Waiting
Abbreviated Ring
: ON
: ON
Line Preference
Shared SA Ring
Receive Voice Calls
Coverage Inside
: ON
: ON
: ON
: OFF
Forwarding to
Delay Forwarding
ARS Restriction
Forced Account Code
:
: 0
: 3
: No
Microphone Disable : No
Remote Forward Allow : No
Trunk Transfer Allow : No
NS Exclusion : No
Voice Announce Pair
Voice/Data Pair
BIS/HFAI
Language
: No
: No
: No
: English
Authorization Code
2B Data Port
: 3134
: No
Primary Ring Delay : 2
Secondary Ring Delay : 2
Group Cover Delay
HotLine Extension
Display Preference
: 3
: No
: Name
Issue 1
August 1998
Page F-26
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Group Coverage Information Report
Extension Information Report—
Continued 5 5
EXTENSION INFORMATION
10 1/ 1
Type
MLX-20L + 1 DSS
Button 34
Button 33
Button 32
Button 31
Button 30
Button 29
Button 28
Button 27
Button 26
Button 25
Button 24
Button 23
Button 22
Button 21
Button 20
Button 19
Button 18
Button 17
Button 16
Button 15
Button 14
Button 13
Button 12
Button 11
Button 10
Button 9
Button 8
Button 7
Button 6
Button 5
Button 4
Button 3
Button 2
Button 1
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Blank
Forced Release
Pool Inspect
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Status None
Headset Auto Answer
Join
Cancel
Alarm Status
Night Service
Headset Status
Destination
Release
Status Off
Status None
Status None
Status Off
Status Off
Status Off
Status None
Status None
Position Busy Status Off
Send/Remove Message Status None
Handset/Headset Mute Status Off
Source Status None
Start
Call 5
Call 4
Call 3
Call 2
Call 1
Status None
Status None
Status None
Status None
Status None
Status None
Issue 1
August 1998
Page F-27
Group Coverage Information Report
5 5
Print Menu Option: *US&RYHUDJH
GROUP COVERAGE INFORMATION
Group #
Group #
2
5
Senders
Senders
:
:
6802 6804
10 11 12 13 14 18 19 20 42
44 45 47 6810
DIRECT GROUP CALLING INFORMATION
Group # : 770 Group Type : AutoLogout
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Direct Group Calling Information Report
Call Distribution Type : CIRCULAR
Delay Announcement Ext # : 11
Message Waiting Station : 20
Calls-in-queue Threshold : 1
External Alert ext # : 21
Overflow Threshold (#) : 1
Overflow to DGC group # :
Group Coverage : 1
12
13
14
15
8
9
10
11
16
17
18
19
20
4
5
6
7
No. EXT # LABEL
1
2
3
Direct Group Calling
Information Report
5 5
Print Menu Option: *US&DOOLQJ
Sections: Each programmed group
DIRECT GROUP CALLING INFORMATION
Group # : 782 Group Type : AutoLogout
Call Distribution Type : CIRCULAR
PryAnn No. Ext # LABEL
1 27 ANN1
2 28 ANN2
Secondary Announcement Ext # : 29
Time Between Delay Announcements : 0
Repeat Secondary Announcement: NO
Message Waiting Station : NONE
Queue Control Limit: 99
Calls-in-queue Threshold 1: 1
Calls-in-queue Threshold 2: 1
Calls-in-queue Threshold 3: 1
Issue 1
August 1998
Page F-28
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Night Service Information Report
External Alert ext # : NONE
Overflow Threshold (#) : 1
Overflow Threshold (Time): 0
Prompt-Based Overflow Option: No
Overflow to DGC group # : NONE
Group Coverage : 1
Member No. EXT # LABEL
1 12
2 13
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
LINES:
Night Service Information Report
Print Menu Option: 1LJKW6HUYLFH
NIGHT SERVICE INFORMATION
OPERATOR
OPERATOR
OPERATOR
OPERATOR
OPERATOR
10
14
18
22
42
DGCG
STNS
LINES
DGCG
STNS
LINES
DGCG
STNS
LINES
DGCG
STNS
LINES
DGCG
STNS
LINES
Password
Current Day
:
: OFF
Sunday
Monday
Turn off at:
:
:
#:
: 10
: 801
#:
: 14
: 804
#:
: 18
: 808
#:
: 22
: 822
#:
: 42
: 842
5 5
Turn on at:
:
:
Issue 1
August 1998
Page F-29
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Group Call Pickup Report
Tuesday
Wednesday
Thursday
Friday
:
:
:
:
Saturday :
Emergency Allowed List:
0)
1)
2)
3)
4)
5)
6)
7)
8)
9)
NS Excluded STNS:
61 62 63 64 65
:
:
:
:
:
Group Call Pickup Report
Print Menu Option: &DOO3LFNXS
5 5
GROUP CALL PICKUP
Group # 1 STNS : 10 11 12 13 I4 15 16
Group # 2 STNS : 17 18 19 20
Group # 3 STNS : 21 22 23 24 25 26 27 28 29 30
Group # 4 STNS : 31
Group # 5 STNS : 32
Group # 6 STNS : 33
Group # 7 STNS : 34
Group # 8 STNS : 35
Group # 9 STNS : 36
Group # 10 STNS : 37
Error Log Report
Print Menu Option: (UURU/RJ
5 5
ERROR LOG
Last 30 System Errors:
Message ss/pp Cnt First Last Code
PRI SVC AUDIT TIMEOUT 00/00 - - 01/08 00:00:53 7001
TIMEOUT COLD START 00/00 - - 01/11 00:04:08 0001
PRI SVC AUDIT TIMEOUT 00/00 - - 01/11 00:04:14 7001
TIMEOUT COLD START 00/00 - - 01/21 00:22:14 0001
PRI SVC AUDIT TIMEOUT 00/00 - - 01/03 00:22:14 7001
PRI SVC AUDIT TIMEOUT 00/00 - - 01/04 00:22:14 7001
SOFTWARE COLD START 00/00 - - 01/04 00:21:14 0003
SOFTWARE COLD START 00/00 - - 01/04 00:21:14 0003
PRI SVC AUDIT TIMEOUT 00/00 - - 01/04 00:21:14 7001
Issue 1
August 1998
Page F-30
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Authorization Code Information Report
SOFTWARE COLD START 00/00 - - 01/04 00:22:11 0003
PRI SVC AUDIT TIMEOUT 00/00 - - 01/08 00:00:53 7001
TIMEOUT COLD START 00/00 - - 02/11 00:04:08 0001
PRI SVC AUDIT TIMEOUT 00/00 - - 02/11 00:04:14 7001
TIMEOUT COLD START 00/00 - - 02/21 00:22:14 0001
PRI SVC AUDIT TIMEOUT 00/00 - - 02/03 00:22:14 7001
PRI SVC AUDIT TIMEOUT 00/00 - - 02/04 00:22:14 7001
SOFTWARE COLD START 00/00 - - 02/04 00:21:14 0003
SOFTWARE COLD START 00/00 - - 02/04 00:21:14 0003
PRI SVC AUDIT TIMEOUT 00/00 - - 02/04 00:21:14 7001
SOFTWARE COLD START 00/00 - - 02/04 00:22:11 0003
PRI SVC AUDIT TIMEOUT 00/00 - - 02/08 00:00:53 7001
TIMEOUT COLD START 00/00 - - 03/11 00:04:08 0001
PRI SVC AUDIT TIMEOUT 00/00 - - 03/11 00:04:14 7001
TIMEOUT COLD START 00/00 - - 03/21 00:22:14 0001
PRI SVC AUDIT TIMEOUT 00/00 - - 03/03 00:22:14 7001
PRI SVC AUDIT TIMEOUT 00/00 - - 03/04 00:22:14 7001
SOFTWARE COLD START 00/00 - - 03/04 00:21:14 0003
SOFTWARE COLD START 00/00 - - 03/04 00:21:14 0003
PRI SVC AUDIT TIMEOUT 00/00 - - 03/04 00:21:14 7001
SOFTWARE COLD START 00/00 - - 03/04 00:22:11 0003
Issue 1
August 1998
Page F-31
Authorization Code
Information Report
Print Menu Option: $XWK&RGH
5 5
SMDR Option for the Account Code Field is Home Extension
Extension Authorization Code
10 3124
15 1357921
20 6578
23 443796
BRI Information Report
Print Menu Option: %5,
5 5
BRI INFORMATION
Flexible Timers:
T200 = 1000 ms T203 = 33 sec T303 = 4 sec T305 = 30 sec T308 = 4 sec
Fixed Timers and Counters:
T202 = 2 sec T309 = 90 sec T310 = 60 sec T313 = 4 sec
K Cntr = 1 N200 = 3 N201 = 260 N202 = 3
Line Service Profile ID Directory Number
801 908555100001 9085551000
802 908555100101 9085551001
803 908555100201 9085551002
804 908555100301 9085551003
MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
F Sample Reports
Switch 56 Data Information Report
805 908555100401 9085551004
806 908555100501 9085551005
807 908555100601 9085551006
808 908555100701 9085551007
Issue 1
August 1998
Page F-32
Switch 56 Data Information Report
5 5
Print Menu Option: 6ZLWFK
Dial Plan Routing for Network Service
Expected Digits: 3
Digits to Delete: 0
Digits to Add: 0
Trk ss/pp Dirction InType OutType AnsSup Discnt Inmode
801 02/01 2 Way Wink Wink 120 180 T-Tone
802 02/02 Outgoing Delay
803 02/03 Incoming Auto
Delay
Auto
160
100
180
140
Rotary
Rotary
.
.
.
808 02/08 2 Way Wink Wink 120 180 Rotary
Outmode Service
T-Tone TIE
T-Tone
Rotary
S56
S56
Rotary TIE
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Table of contents
- 3 Table of Contents
- 18 IMPORTANT SAFETY INSTRUCTIONS
- 20 New Features and Enhancements
- 20 Release 6.1 Enhancements (August 1998)
- 20 Private Networking
- 21 Centralized Voice Messaging
- 21 Group Calling Enhancements
- 22 Transfer Redirect
- 22 Direct Station Selector
- 22 Call Forwarding
- 22 SMDR
- 22 Decrease in Call Set-Up Time
- 23 PRI Switch Type Test
- 23 Service Observing
- 23 Win SPM
- 23 Windows NT Driver
- 24 Prior Releases: Features and Enhancements
- 24 Release 6.0 Enhancements (February 1998)
- 24 Private Networks
- 26 Group Calling Enhancements
- 26 Queue Control
- 27 Prompt-Based Overflow
- 27 Centrex Transfer via Remote Call Forwarding
- 28 Authorization Codes and RemoteCallForwarding
- 28 Release 5.0 Enhancements (June 1997)
- 28 Computer Telephony Integration (CTI)
- 28 Basic Call Control
- 29 Screen Pop
- 30 HotLine Feature
- 30 Group Calling Enhancements
- 31 Most Idle Hunt Type
- 31 Delay Announcement Devices
- 31 Enhanced Calls-in-Queue Alarm Thresholds
- 32 MLX-5 and MLX-5D Telephones
- 33 Release 4.2 Enhancements (June 1997)
- 33 Additional Network Switch and Services Options for...
- 34 Improvements to Station Message Detail Recording (...
- 35 MERLIN LEGEND Reporter
- 35 Maintenance Enhancements
- 35 Change to Permanent Error Alarm
- 35 Enhanced Extension Information Report
- 36 Release 4.1 Enhancements (June 1997)
- 36 Coverage Timers Programmed for Individual Extensions
- 36 Night Service with Coverage Control
- 37 Night Service Group Line Assignment
- 37 Forward on Busy
- 37 Maintenance Testing for BRI Facilities that Are Part of Multiline Hunt Groups (MLHGs)
- 38 Release 4.0 Enhancements (March 1996)
- 38 Support for Up to 200 Extensions
- 38 Support for National ISDN BRI Service
- 38 New Control Unit Modules
- 38 800 NI-BRI Module
- 38 016 Tip/Ring Module
- 38 Downloadable Firmware for the 016 and NI BRI Modules
- 39 Support for 2B Data Applications
- 39 Support for T1 Switched 56 Digital Data Transmission
- 39 Forwarding Delay Option
- 39 Voice Announce on Queued Call Console
- 40 Time-Based Option for OverflowonCallingGroup
- 40 Single-Line Telephone Enhancements
- 40 Seven-Digit Password for SPM
- 41 Release 3.1 Enhancements (March 1996)
- 41 Call Restriction Checking for Star Codes
- 41 Trunk-to-Trunk Transfer Set for Each Extension
- 41 Programmable Second Dial Tone Timer
- 41 Security Enhancements
- 42 Disallowed List Including Numbers Often Associated with Toll Fraud
- 42 Default Pool Dial-Out Code Restriction for All Extensions
- 42 Default Outward Restrictions for VMI Ports
- 42 Default Facility Restriction Level (FRL) for VMI Ports
- 42 Default for the Default Local Table
- 42 New Maintenance Procedure for Testing Outgoing Trunks
- 44 About This Book
- 44 Intended Audience
- 44 How to Use This Book
- 46 Terms and Conventions Used
- 47 Typographical Conventions
- 47 Product Safety Labels
- 47 Security
- 48 Related Documents
- 49 How to Comment on This Book
- 50 Features
- 51 Index of Feature Names
- 64 Index to Features by Activity
- 76 Abbreviated Ring
- 76 Account Code Entry/Forced Account Code Entry
- 76 At a Glance
- 76 Description
- 77 Considerations and Constraints
- 78 Mode Differences
- 78 Behind Switch Mode
- 78 Telephone Differences
- 78 Queued Call Consoles
- 78 Other Multiline Telephones
- 79 SingleLine Telephones
- 79 Feature Interactions
- 80 Administration
- 81 Alarm
- 81 At a Glance
- 81 Description
- 81 Considerations and Constraints
- 82 Telephone Differences
- 82 DirectLine Consoles
- 82 Queued Call Consoles
- 82 Feature Interactions
- 83 Alarm Clock
- 83 At a Glance
- 83 Description
- 83 To Set the Alarm
- 84 To Cancel the Alarm
- 84 Feature Interactions
- 85 Allowed/Disallowed Lists
- 85 At a Glance
- 86 Description
- 87 Star Codes and Allowed/Disallowed Lists
- 88 Default Disallowed Lists
- 88 Disallowed Lists and VMI Ports
- 88 Considerations and Constraints
- 89 Feature Interactions
- 92 Authorization Code
- 92 At a Glance
- 92 Description
- 93 Activating an Authorization Code
- 94 Entering an Authorization Code
- 94 Deactivating an Authorization Code
- 94 Considerations and Constraints
- 95 Telephone Differences
- 95 Queued Call Console
- 95 Analog Multiline Telephones
- 95 SingleLine Telephones
- 96 Feature Interactions
- 98 Auto Answer All
- 98 At a Glance
- 98 Description
- 98 Considerations and Constraints
- 99 Telephone Differences
- 99 Queued Call Consoles
- 99 Other Multiline Telephones
- 99 SingleLine Telephones
- 99 Feature Interactions
- 101 Auto Answer Intercom
- 101 At a Glance
- 101 Description
- 101 Considerations and Constraints
- 102 Mode Differences
- 102 Telephone Differences
- 102 Queued Call Consoles
- 102 Other Multiline Telephones
- 102 SingleLine Telephones
- 102 Feature Interactions
- 103 Auto Dial
- 103 At a Glance
- 103 Description
- 103 Considerations and Constraints
- 105 Mode Differences
- 105 Hybrid/PBX Mode
- 105 Key Mode
- 105 Behind Switch Mode
- 105 Telephone Differences
- 105 DirectLine Consoles
- 105 Queued Call Consoles
- 105 Other Multiline Telephones
- 106 SingleLine Telephones
- 106 Feature Interactions
- 109 Automatic Line Selection and Ringing/Idle Line Preference
- 109 At a Glance
- 109 Description
- 109 Ringing/Idle Line Preference
- 110 Automatic Line Selection
- 111 Considerations and Constraints
- 112 Mode Differences
- 112 Hybrid/PBX Mode
- 112 Key Mode
- 112 Behind Switch Mode
- 112 Telephone Differences
- 112 Queued Call Consoles
- 112 Other Multiline Telephones
- 113 SingleLine Telephones
- 113 Feature Interactions
- 115 Automatic Maintenance Busy
- 115 At a Glance
- 115 Description
- 115 Considerations and Constraints
- 116 Mode Differences
- 116 Hybrid/PBX Mode
- 116 Key and Behind Switch Modes
- 116 Feature Interactions
- 117 Automatic Route Selection
- 117 At a Glance
- 118 Description
- 122 Star Codes and Automatic Route Selection
- 122 ARS Restrictions for VMI Ports
- 123 How ARS Works
- 123 Table Selection
- 123 411, 611, 811, 911, or 10xx/101xxxxx (Equal Access Codes)
- 123 First Digit Not a 1, N11, or Equal Access Code
- 124 First Digit a 1 (Not an Equal Access Code)
- 126 Route Selection within the Table
- 126 Subpatterns
- 127 Restrictions
- 128 Considerations and Constraints
- 129 Mode Differences
- 129 Feature Interactions
- 133 BargeIn
- 133 At a Glance
- 133 Description
- 133 Considerations and Constraints
- 134 Telephone Differences
- 134 DirectLine Consoles
- 134 Queued Call Consoles
- 134 SingleLine Telephones
- 134 Feature Interactions
- 137 Basic Rate Interface (BRI)
- 137 At a Glance
- 138 Description
- 139 Terminology
- 139 Lines/Trunks
- 139 Digital Subscriber Line
- 139 Directory Number
- 139 ISDN Ordering Code
- 139 Multiline Hunt Group
- 140 Called Party Number
- 140 Calling Party Number
- 141 Service Profile
- 141 Service Profile Identifier
- 141 Clock Synchronization
- 142 Clock Switching
- 142 Timers and Counters
- 143 Call Processing
- 143 Incoming Calls
- 143 Display Operation
- 144 Outgoing Calls
- 145 Considerations and Constraints
- 145 Feature Interactions
- 147 Call Waiting
- 147 At a Glance
- 147 Description
- 148 Considerations and Constraints
- 149 Telephone Differences
- 149 Queued Call Consoles
- 149 Other Multiline Telephones
- 149 SingleLine Telephones
- 149 Feature Interactions
- 152 Callback
- 152 At a Glance
- 152 Description
- 153 Considerations and Constraints
- 154 Mode Differences
- 154 Hybrid/PBX Mode
- 154 Key and Behind Switch Modes
- 154 Telephone Differences
- 154 Queued Call Consoles
- 154 Other Multiline Telephones
- 154 SingleLine Telephones
- 155 Feature Interactions
- 160 Caller ID
- 160 At a Glance
- 160 Description
- 160 800 GS/LSID Module
- 161 LSID Delay Option
- 161 Facilities
- 162 Display Operation
- 162 Normal Incoming Call
- 162 Group Calling
- 162 Transferring a Call
- 162 Considerations and Constraints
- 162 General
- 163 Caller ID/PRI ANI Comparison
- 163 Mode Differences
- 163 Behind Switch Mode
- 163 Feature Interactions
- 166 Calling Restrictions
- 166 At a Glance
- 167 Description
- 167 Outward and Toll Restrictions
- 168 Outward Restriction for VMI Ports
- 168 Pool DialOut Code Restriction (Hybrid/PBXOnly)
- 168 Facility Restriction Level (Hybrid/PBX Only)
- 168 Restrictions for VMI Ports
- 169 Remote Access
- 169 Night Service
- 170 Considerations and Constraints
- 170 Mode Differences
- 170 Hybrid/PBX Mode
- 170 Key and Behind Switch Modes
- 171 Feature Interactions
- 173 CampOn
- 173 At a Glance
- 173 Description
- 173 Considerations and Constraints
- 174 Telephone Differences
- 174 DirectLine Consoles
- 174 Queued Call Consoles
- 174 Other Multiline Telephones
- 175 SingleLine Telephones
- 175 Feature Interactions
- 177 Centralized Voice Messaging
- 177 At a Glance
- 177 Description
- 178 Centrex Operation
- 178 At a Glance
- 178 Description
- 179 Full Centrex
- 180 Limited Centrex
- 181 Differences between Full and Limited Centrex
- 182 Centrex Transfer via Remote Call Forwarding
- 183 Considerations and Constraints
- 185 Mode Differences
- 185 Hybrid/PBX Mode
- 185 Key Mode
- 186 Behind Switch Mode
- 186 Telephone Differences
- 186 Multiline Telephones
- 186 MLX Telephones
- 187 Analog Multiline Telephones
- 187 SingleLine Telephones
- 188 Feature Interactions
- 190 Conference
- 190 At a Glance
- 190 Description
- 190 Adding Conference Participants
- 190 Dropping Conference Participants
- 191 Leaving a Conference
- 191 Considerations and Constraints
- 192 Mode Differences
- 192 Behind Switch Mode
- 193 Telephone Differences
- 193 Queued Call Consoles
- 193 Other Multiline Telephones
- 194 SingleLine Telephones
- 195 Feature Interactions
- 201 Coverage
- 201 At a Glance
- 203 Description
- 204 Individual Coverage
- 207 Group Coverage
- 209 Selective Coverage
- 210 Eligibility for Coverage
- 211 Interaction of Individual and Group Coverage
- 220 Cover to Voice Mail with Escape to System Operator
- 220 Cover to System Operator before Voice Mail
- 221 Primary Coverage
- 222 Phantom Calling Groups
- 223 Phantom Extensions
- 225 Cover to Personal Secretary before Voice Mail
- 226 Considerations and Constraints
- 228 Telephone Differences
- 228 DirectLine Consoles
- 228 Queued Call Consoles
- 228 Other Multiline Telephones
- 229 SingleLine Telephones
- 229 Feature Interactions
- 236 CTI (Computer Telephony Integration)Link
- 236 At a Glance
- 236 Description
- 237 Platform Requirements
- 238 Screen Pop
- 240 Collected Digits
- 241 Power Dial
- 241 Basic Call Control
- 242 Programming a CTI Link
- 243 Considerations and Constraints
- 244 Private Network Operation (Release 6.0 and Later Systems Only)
- 245 Mode Differences
- 245 Key and Behind Switch Modes
- 246 Telephone Differences
- 246 Queued Call Consoles
- 246 Direct-Line Consoles
- 246 SingleLine Telephones
- 246 Feature Interactions
- 249 Digital Data Calls
- 249 At a Glance
- 249 Description
- 250 Primary Rate Interface
- 250 T1 Switched 56 Lines
- 250 Basic Rate Interface
- 250 2B Data
- 251 Considerations and Constraints
- 252 Applications
- 252 Telephone Differences
- 252 Queued Call Consoles
- 252 Feature Interactions
- 257 DirectLine Console
- 257 At a Glance
- 258 Description
- 259 Considerations and Constraints
- 260 Mode Differences
- 260 Hybrid/PBX Mode
- 260 Key and Behind Switch Modes
- 260 Telephone Differences
- 260 MLX Telephones
- 261 Analog Multiline Telephones
- 261 Feature Interactions
- 266 Direct Station Selector
- 266 At a Glance
- 266 Description
- 269 Normal CallHandling Operation
- 275 Calling Group or CMS Supervisory Operation
- 276 Extension Status Operation (Hotel Configuration)
- 276 Message Status Operation
- 278 Considerations and Constraints
- 279 Mode Differences
- 279 Behind Switch Mode
- 279 Feature Interactions
- 286 Direct Voice Mail
- 286 At a Glance
- 286 Description
- 287 Considerations and Constraints
- 287 Mode Differences
- 287 Behind Switch Mode
- 287 Telephone Differences
- 287 Queued Call Consoles
- 287 Single-Line Telephones
- 288 Feature Interactions
- 289 Directories
- 289 At a Glance
- 290 Description
- 290 System Directory
- 291 Extension Directory
- 291 Personal Directory
- 291 Considerations and Constraints
- 292 Telephone Differences
- 292 DirectLine Consoles
- 292 Queued Call Consoles
- 292 Other Multiline Telephones
- 292 Analog Multiline, MLX-10, or MLX5 Telephones
- 292 MLX20L Telephones
- 293 MLX 28D, MLX 16DP, MLX 10DP, MLX 10D, and MLX 5-D Telephones)
- 293 SingleLine Telephones
- 294 Feature Interactions
- 296 Display
- 296 At a Glance
- 296 Description
- 300 Considerations and Constraints
- 300 MLX Display Telephones
- 300 Home Screen
- 301 Menu Screen
- 302 Feature Screen
- 304 Inspect Screens
- 305 Analog Multiline Display Telephones
- 306 Feature Interactions
- 324 Do Not Disturb
- 324 At a Glance
- 324 Description
- 325 Considerations and Constraints
- 325 Telephone Differences
- 325 DirectLine Consoles
- 325 Queued Call Consoles
- 325 Other Multiline Telephones
- 325 SingleLine Telephones
- 326 Feature Interactions
- 328 Drop
- 329 Extension Status
- 329 At a Glance
- 330 Description
- 331 Considerations and Constraints
- 332 Telephone Differences
- 332 DirectLine Consoles
- 332 Queued Call Consoles
- 332 Multiline Telephones
- 333 SingleLine Telephones
- 333 Feature Interactions
- 335 Fax Extension
- 335 At a Glance
- 335 Description
- 336 Considerations and Constraints
- 337 Feature Interactions
- 337 Forced Account Code Entry
- 338 Forward and FollowMe
- 338 At a Glance
- 339 Description
- 340 Forwarding in a Private Network
- 341 Centrex Transfer via Remote Call Forwarding
- 343 Use of Forward or Follow Me
- 344 Call Eligibility for Forwarding Features
- 345 Forwarded Call Ringing
- 346 Delayed Forwarding
- 347 Considerations and Constraints
- 349 Telephone Differences
- 349 DirectLine Consoles
- 350 Queued Call Consoles
- 350 Other Multiline Telephones
- 351 SingleLine Telephones
- 352 Feature Interactions
- 361 Group Calling
- 361 At a Glance
- 364 Description
- 366 Calling Group Options
- 366 Queue Control
- 368 Calling Group Supervisor Position
- 369 Hunt Type
- 370 Delay Announcements
- 372 MessageWaiting Receiver
- 372 CallsinQueue Alarm Threshold
- 374 Overflow Threshold
- 374 Overflow Threshold Time
- 375 Prompt-Based Overflow
- 375 Overflow Receiver
- 376 Calling Group Overflow Receiver
- 376 QCC Queue Overflow Receiver
- 377 Calling Group Type
- 378 Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements
- 380 Considerations and Constraints
- 382 Mode Differences
- 382 Behind Switch Mode
- 382 Telephone Differences
- 383 Direct Station Selector
- 383 Queued Call Consoles
- 383 Other Multiline Telephones
- 383 SingleLine Telephones
- 384 Feature Interactions
- 392 Headset Options
- 392 At a Glance
- 392 Description
- 392 Headset Hang Up
- 393 Headset Status
- 394 Headset Auto Answer
- 395 Headset/Handset Mute
- 395 Considerations and Constraints
- 396 Telephone Differences
- 396 Queued Call Consoles
- 396 Other Multiline Telephones
- 397 Feature Interactions
- 399 Hold
- 399 At a Glance
- 399 Description
- 401 Considerations and Constraints
- 401 Telephone Differences
- 401 DirectLine Consoles
- 402 Queued Call Consoles
- 403 Other Multiline Telephones
- 403 SingleLine Telephones
- 404 Feature Interactions
- 408 HotLine
- 408 At a Glance
- 408 Description
- 409 Considerations and Constraints
- 410 Telephone Differences
- 410 Feature Interactions
- 411 Idle Line Preference
- 412 Inside Dial Tone
- 412 At a Glance
- 412 Description
- 413 Inspect
- 413 At a Glance
- 413 Description
- 413 Considerations and Constraints
- 414 Telephone Differences
- 414 DirectLine Consoles
- 414 Queued Call Consoles
- 414 Other Multiline Telephones
- 414 SingleLine Telephones
- 414 Feature Interactions
- 416 Integrated Administration
- 416 At a Glance
- 416 Description
- 418 Integrated Administration in Release 4.1 and Later Systems
- 419 Application Switch Defaults
- 420 Automatic Reconciliation
- 420 Installation Overview
- 423 Operation
- 424 Application Switch Defaults Screen
- 426 Calling Groups
- 426 Coverage Group
- 427 Reliable Disconnect
- 427 Delay Ring and Coverage Delay Ring
- 427 VMS Transfer Return Interval and Transfer Return Time
- 428 System Programming Results
- 428 Screen Results
- 428 Extension Directory Setup
- 428 System Programming Results
- 428 Screen Results
- 429 Extension Directory
- 430 System Programming Results
- 430 Screen Results
- 430 AUDIX Voice Power/Fax Attendant User
- 432 System Programming Results
- 432 Screen Results
- 432 System Programming/Switch Admin
- 434 System Programming Results
- 437 Screen Results
- 438 Automated Attendant
- 438 System Programming Results
- 439 Screen Results
- 439 Automated Attendant: Immediate Call-Handling
- 439 System Programming Results
- 440 Screen Results
- 440 Automated Attendant: Delayed Call-Handling
- 440 System Programming Results
- 440 Screen Results
- 441 Automated Attendant: Night Service
- 441 System Programming Results
- 441 Screen Results
- 441 Call Answer
- 442 System Programming Results
- 442 Screen Results
- 442 Fax Response
- 443 System Programming Results
- 443 Screen Results
- 443 Information Service
- 444 System Programming Results
- 444 Screen Results
- 444 Message Drop
- 445 System Programming Results
- 445 Screen Results
- 445 Voice Mail
- 446 System Programming Results
- 446 Screen Results
- 446 Considerations and Constraints
- 447 Mode Differences
- 447 Feature Interactions
- 449 Labeling
- 449 At a Glance
- 449 Description
- 451 Considerations and Constraints
- 452 Telephone Differences
- 452 Multiline Telephones
- 452 Feature Interactions
- 454 Language Choice
- 454 At a Glance
- 454 Description
- 455 System Language
- 455 Extension Language
- 455 SMDR Report Language
- 456 Programming Report Language
- 456 SPM Language
- 456 PC Language
- 456 Console Window Language
- 457 Considerations and Constraints
- 457 Telephone Differences
- 457 Multiline Telephones
- 457 Feature Interactions
- 458 Last Number Dial
- 458 At a Glance
- 458 Description
- 458 Considerations and Constraints
- 459 Mode Differences
- 459 Behind Switch
- 459 Key Mode
- 459 Telephone Differences
- 459 Queued Call Consoles
- 459 Other Multiline Telephones
- 460 SingleLine Telephones
- 460 Feature Interactions
- 462 Line Request
- 462 At a Glance
- 462 Description
- 462 Considerations and Constraints
- 463 Mode Differences
- 463 Hybrid/PBX Mode
- 463 Key and Behind Switch Modes
- 463 Telephone Differences
- 463 Queued Call Consoles
- 463 Other Multiline Telephones
- 463 SingleLine Telephones
- 463 Feature Interactions
- 464 Messaging
- 464 At a Glance
- 465 Description
- 465 Sending Messages
- 465 Send/Remove Message
- 466 Leave Message
- 468 Receiving Messages
- 469 Fax MessageWaiting Receivers
- 470 Calling Group MessageWaiting Receivers
- 470 Posted Messages
- 472 Considerations and Constraints
- 473 Telephone Differences
- 473 DirectLine Consoles
- 473 Queued Call Consoles
- 473 Other Multiline Telephones
- 473 SingleLine Telephones
- 474 Feature Interactions
- 478 Microphone Disable
- 478 At a Glance
- 478 Description
- 478 Considerations and Constraints
- 479 Telephone Differences
- 479 Queued Call Consoles
- 479 Other Telephones
- 479 Feature Interactions
- 480 MultiFunction Module
- 480 At a Glance
- 480 Description
- 481 Tip/Ring Interface
- 481 Supplemental Alert Adapter
- 482 Programming Requirements
- 483 Considerations and Constraints
- 484 Mode Differences
- 484 Hybrid/PBX Mode
- 484 Key and Behind Switch Modes
- 484 Telephone Differences
- 484 DirectLine Consoles
- 484 Queued Call Consoles
- 485 Other Telephones
- 485 SingleLine Telephones
- 485 Feature Interactions
- 487 Music On Hold
- 487 At a Glance
- 487 Description
- 489 Considerations and Constraints
- 489 Feature Interactions
- 491 Night Service
- 491 At a Glance
- 492 Description
- 493 Night Service Group Assignment
- 494 Night Service with Outward Restriction
- 495 Night Service with Time Set
- 495 Night Service with Coverage Control
- 496 Considerations and Constraints
- 497 Telephone Differences
- 497 DirectLine Consoles
- 498 Queued Call Consoles
- 498 Other Multiline Telephones
- 498 SingleLine Telephones
- 498 Feature Interactions
- 501 Notify
- 502 Paging
- 502 At a Glance
- 502 Description
- 502 Speakerphone Paging
- 503 Individual Paging
- 503 Group Paging
- 504 Loudspeaker Paging
- 504 Considerations and Constraints
- 506 Telephone Differences
- 506 DirectLine Consoles
- 506 Queued Call Consoles
- 506 Cordless and Cordless/Wireless Telephones
- 506 All Other Multiline Telephones
- 507 SingleLine Telephones
- 507 Feature Interactions
- 510 Park
- 510 At a Glance
- 510 Description
- 511 Considerations and Constraints
- 511 Telephone Differences
- 511 DirectLine Consoles
- 511 Queued Call Consoles
- 512 Other Multiline Telephones
- 512 SingleLine Telephones
- 512 Feature Interactions
- 515 Personal Lines
- 515 At a Glance
- 515 Description
- 516 Considerations and Constraints
- 517 Mode Differences
- 517 Hybrid/PBX Mode
- 517 Key and Behind Switch Modes
- 518 Telephone Differences
- 518 DirectLine Consoles
- 518 Queued Call Consoles
- 518 Other Multiline Telephones
- 518 SingleLine Telephones
- 518 Feature Interactions
- 523 Personalized Ringing
- 524 Pickup
- 524 At a Glance
- 524 Description
- 525 Individual Pickup
- 525 Group Pickup
- 526 Considerations and Constraints
- 526 Telephone Differences
- 526 DirectLine Consoles
- 526 Queued Call Consoles
- 526 Individual Pickup
- 526 Group Pickup
- 526 Other Multiline Telephones
- 526 Individual Pickup
- 527 Group Pickup
- 527 SingleLine Telephones
- 527 Individual Pickup
- 527 Group Pickup
- 527 Feature Interactions
- 530 Pools
- 530 At a Glance
- 530 Description
- 532 Considerations and Constraints
- 533 Mode Differences
- 534 Telephone Differences
- 534 DirectLine Consoles
- 534 Queued Call Consoles
- 534 Feature Interactions
- 537 Power-Failure Transfer
- 537 At a Glance
- 537 Description
- 537 Considerations and Constraints
- 537 Telephone Differences
- 537 Multiline Telephones
- 537 SingleLine Telephones
- 537 Feature Interactions
- 538 Primary Rate Interface (PRI) and T1
- 538 At a Glance
- 542 Description
- 543 Terminology
- 543 Called Party Number (CdPN)
- 544 Calling Party Number (CPN)
- 544 Lines/Trunks
- 544 PRI
- 548 T1
- 550 DS1 Facility Options
- 551 Type of Service
- 552 Framing Format
- 553 Line Coding
- 554 Channel Service Unit
- 554 Line Compensation
- 555 Signaling Mode
- 556 Tandem PRI Trunks
- 557 Tandem PRI Trunk Programming
- 558 PRI Programming Options
- 558 PRI Telephone Number
- 558 Network Services Supported
- 559 Copy Telephone Number to Send
- 559 Telephone Number to Send
- 560 Test Telephone Number
- 560 Timers and Counters
- 561 Terminal Equipment Identifier (TEI)
- 561 PRI Call Processing
- 561 Incoming Calls
- 563 Routing by Dial Plan (Hybrid/PBX Only)
- 563 PRI Routing by Dial Plan
- 565 Display Operation
- 566 Outgoing Calls
- 567 Network Selection Table
- 568 CallbyCall Services Table
- 569 Restriction Code Handling for FTS2000 Network
- 569 Station Identification Automatic Number Identification (SID-ANI) as Calling Party Number
- 570 T1 Programming Options
- 570 T1 Tie Trunk Connections
- 571 Direction
- 571 Trunk Seizure Type
- 571 Dial Mode
- 571 Dial Tone
- 571 Answer Supervision Timing
- 572 Disconnect Timing
- 572 T1 Routing by Dial Plan
- 573 Systemwide Programming Options
- 573 Clock Synchronization
- 574 Clock Switching
- 575 Mode Differences
- 575 Key Mode
- 575 Behind Switch Mode
- 575 Considerations and Constraints
- 575 General
- 576 Incoming Calls
- 576 PRI
- 576 Outgoing Calls
- 576 PRI
- 577 Feature Interactions
- 581 Privacy
- 581 At a Glance
- 581 Description
- 581 Considerations and Constraints
- 582 Telephone Differences
- 582 Queued Call Consoles
- 582 Other Multiline Telephones
- 582 SingleLine Telephones
- 583 Feature Interactions
- 584 Programming
- 584 At a Glance
- 585 Description
- 585 System Programming
- 586 Programming at an MLX20L Telephone
- 588 Direct Station Selector
- 588 Programming with SPM on a PC
- 589 Onsite and Remote Programming
- 590 System Programming Screens
- 590 System Programming Reports
- 590 Centralized Telephone Programming
- 591 Extension Programming
- 592 Queued Call Console (QCC)
- 592 At a Glance
- 594 Description
- 594 QCC Operation
- 594 Call Delivery
- 595 Operator Availability
- 595 Extending Calls
- 596 QCC Features
- 600 QCC Options
- 600 Trunk Routing
- 601 Call Types
- 602 QCC Queue Priority
- 603 Elevate Priority
- 603 Extended Call Completion
- 604 Message Center Operation
- 604 Position Busy Backup
- 605 Operator Hold Timer
- 605 Hold Return
- 605 Automatic Hold or Release
- 605 Return Ring Interval
- 605 QCC Voice Announce
- 606 CallsinQueue Alert
- 606 Queue Over Threshold
- 606 Considerations and Constraints
- 607 Mode Differences
- 607 Telephone Differences
- 607 DirectLine Consoles
- 608 Feature Interactions
- 616 Recall/Timed Flash
- 616 At a Glance
- 616 Description
- 617 Release Differences
- 617 Release 1.0 and Release 1.1
- 617 Release 2.0 and Later
- 617 Considerations and Constraints
- 618 Mode Differences
- 618 Hybrid/PBX Mode
- 618 Key Mode
- 618 Behind Switch Mode
- 619 Telephone Differences
- 619 Queued Call Consoles
- 619 Other Multiline Telephones
- 619 SingleLine Telephones
- 620 Feature Interactions
- 623 Reminder Service
- 623 At a Glance
- 623 Description
- 624 Considerations and Constraints
- 625 Telephone Differences
- 625 DirectLine Consoles
- 625 Queued Call Consoles
- 625 Other Multiline Telephones
- 626 SingleLine Telephones
- 626 Feature Interactions
- 627 Remote Access
- 627 At a Glance
- 630 Description
- 631 Lines and Trunks
- 634 User Interaction
- 635 Class of Restrictions (COR)
- 636 Considerations and Constraints
- 637 Mode Differences
- 637 Hybrid/PBX Mode
- 638 Feature Interactions
- 641 Ringing Line Preference
- 642 Ringing Options
- 642 At a Glance
- 643 Description
- 643 Ring Timing Options
- 644 Abbreviated Ring Options
- 645 Personalized Ringing Options
- 645 Distinctive Ringing
- 645 Considerations and Constraints
- 646 Telephone Differences
- 646 Queued Call Consoles
- 646 Other Multiline Telephones
- 646 SingleLine Telephones
- 646 Feature Interactions
- 650 Saved Number Dial
- 650 At a Glance
- 650 Description
- 650 Considerations and Constraints
- 651 Mode Differences
- 651 Behind Switch
- 651 Key Mode
- 652 Telephone Differences
- 652 Queued Call Consoles
- 652 Other Multiline Telephones
- 652 SingleLine Telephones
- 652 Feature Interactions
- 654 Second Dial Tone Timer
- 654 At a Glance
- 654 Description
- 655 Considerations and Constraints
- 655 Feature Interactions
- 656 Service Observing
- 656 At a Glance
- 656 Description
- 659 Programming a Service Observing Station/Group
- 660 Warning Tone
- 660 Considerations and Constraints
- 662 Telephone Differences
- 662 Direct-Line Console (DLC)
- 662 Queued Call Console (QCC)
- 662 Other Multiline Telephones
- 662 Single-Line Telephones
- 662 MLX Adjuncts
- 662 In Range Out of Building
- 662 Video Endpoint
- 662 Feature Interactions
- 670 Signal/Notify
- 670 At a Glance
- 670 Description
- 670 Signal
- 671 Notify
- 671 Considerations and Constraints
- 671 Telephone Differences
- 671 Queued Call Consoles
- 671 Other Multiline Telephones
- 671 SingleLine Telephones
- 672 Feature Interactions
- 673 Speed Dial
- 673 At a Glance
- 673 Description
- 673 System Speed Dial
- 674 Personal Speed Dial
- 675 Considerations and Constraints
- 676 Mode Differences
- 676 Hybrid/PBX Mode
- 676 Behind Switch Mode
- 676 Telephone Differences
- 676 DirectLine Consoles
- 676 Queued Call Consoles
- 676 Other Multiline Telephones
- 676 System Speed Dial
- 677 Personal Speed Dial
- 677 SingleLine Telephones
- 677 Feature Interactions
- 680 Station Message Detail Recording(SMDR)
- 680 At a Glance
- 681 Description
- 683 SMDR Report Fields
- 683 CALL TYPE (Column 1)
- 684 DATE (Column 2)
- 684 TIME (Column 3)
- 685 CALLED NUMBER (Column 4)
- 685 CALL TAG (Column 5)
- 686 Asterisk (*).
- 686 Question Mark (?)
- 686 Ampersand (&).
- 686 Exclamation Point (!)
- 687 Blank Field
- 687 DUR. (Column 6)
- 688 LINE (Column 7)
- 688 STN. (Column 8)
- 688 ACCOUNT (Column 9)
- 689 TALK (Column 10)
- 689 Considerations and Constraints
- 691 Telephone Differences
- 691 Queued Call Consoles
- 692 Feature Interactions
- 697 System Access/Intercom Buttons
- 697 At a Glance
- 698 Description
- 698 SA Buttons: Hybrid/PBX Mode
- 699 Shared SA Buttons: Hybrid/PBX Mode
- 700 ICOM Buttons: Key and Behind Switch Modes
- 701 Considerations and Constraints
- 702 Mode Differences
- 702 Hybrid/PBX Mode
- 702 Key and Behind Switch Modes
- 702 Telephone Differences
- 702 DirectLine Consoles
- 702 Queued Call Consoles
- 702 Other Multiline Telephones
- 702 SingleLine Telephones
- 703 Data/Video Workstations
- 703 Feature Interactions
- 708 System Renumbering
- 708 At a Glance
- 709 Description
- 710 2-Digit Numbering Plan
- 712 3-Digit Numbering Plan
- 713 Set Up Space Numbering Plan
- 715 Renumbering Extensions and Lines/Trunks
- 715 Single Renumbering
- 716 Block Renumbering
- 716 DSS Renumbering
- 717 Remote Access Renumbering
- 717 Logical IDs
- 718 Considerations and Constraints
- 718 Feature Interactions
- 719 Timed Flash
- 720 Tandem Switching
- 720 At a Glance
- 721 Description
- 723 Switch Identifiers
- 724 Automatic Route Selection (ARS), Uniform Dial Plan Routing, and Remote Access
- 725 Local Calls Routed to Other Systems
- 727 Network Calls Routed via the Local System
- 729 Feature Interactions
- 733 Timer
- 733 At a Glance
- 733 Description
- 733 MLX Display Telephones
- 733 Analog Multiline Display Telephones
- 734 Toll Type
- 734 At a Glance
- 734 Description
- 734 Considerations and Constraints
- 734 Mode Differences
- 734 Hybrid/PBX Mode
- 734 Feature Interactions
- 736 Touch-Tone or Rotary Signaling
- 736 At a Glance
- 736 Description
- 740 TTR Settings
- 741 Considerations and Constraints
- 741 Mode Differences
- 742 Transfer
- 742 At a Glance
- 743 Description
- 743 Transfer Options
- 744 Transfer Return Time
- 744 One-Touch Transfer
- 745 One-Touch Hold
- 745 Type of Transfer
- 746 Transfer to Busy Extension
- 747 Trunk-to-Trunk Transfer
- 748 Disable Transfer on Single-Line Telephones
- 748 Considerations and Constraints
- 750 Mode Differences
- 750 Behind Switch Mode
- 750 Telephone Differences
- 750 Queued Call Consoles
- 750 Single-Line Telephones
- 751 Feature Interactions
- 759 Uniform Dial Plan Features
- 759 At a Glance
- 760 Description
- 761 Intersystem Calling
- 761 Extension Ranges
- 764 Call Handling for Non-Local Dial Plan Extensions
- 765 Considerations and Constraints
- 766 Telephone Differences
- 766 Queued Call Consoles
- 766 Direct-Line Consoles
- 766 Direct Station Selectors
- 766 Single-Line Telephones
- 767 Feature Interactions
- 774 Voice Announce to Busy
- 774 At a Glance
- 774 Description
- 775 QCC Voice Announce
- 775 Considerations and Constraints
- 775 Telephone Differences
- 775 Queued Call Consoles
- 776 Other Multiline Telephones
- 776 Single-Line Telephones
- 776 Feature Interactions
- 777 Volume
- 777 At a Glance
- 777 Description
- 777 Telephone Differences
- 778 A. Customer Support Information
- 778 Support Telephone Number
- 778 Federal Communications Commission (FCC) Electromagnetic Interference Information
- 779 Canadian Department of Communications (DOC) Interference Information
- 779 FCC Notification and RepairInformation
- 780 Installationand OperationalProcedures
- 782 DOC Notification and RepairInformation
- 783 Renseignements sur la notification du ministère des Communications
- 785 Security of Your System: PreventingToll Fraud
- 786 Toll Fraud Prevention
- 787 Physical Security, Social Engineering, and General Security Measures
- 787 Preventive Measures
- 788 Security Risks Associated with Transferring through Voice Messaging Systems
- 788 Preventive Measures
- 790 Security Risks Associated with the Automated Attendant Feature of Voice Messaging Systems
- 790 Preventive Measures
- 791 Security Risks Associated with the Remote Access Feature
- 791 Preventive Measures
- 792 Other Security Hints
- 792 Educating Users
- 793 Educating Operators
- 793 Detecting Toll Fraud
- 793 Establishing a Policy
- 794 Choosing Passwords
- 795 Physical Security
- 795 Limiting Outcalling
- 795 Limited Warranty and LimitationofLiability
- 796 Limitation of Liability
- 797 Remote Administration andMaintenance
- 800 B. Features and Planning Forms
- 810 C. System Features
- 814 D. General Feature Use and Telephone Programming
- 814 General Feature Use Information
- 814 Fixed Features
- 814 Programmed Buttons
- 815 Feature Codes
- 816 Telephone and Operator Features
- 825 Telephone Programming
- 825 Programming Methods
- 830 E. System Programming Menu Hierarchy
- 832 F. Sample Reports
- 837 System Information Report
- 838 Dial Plan Report
- 841 Non-Local Dial Plan Report
- 842 Label Information Report
- 843 Tie Trunk Information Report
- 843 DID Trunk Information Report
- 844 GS/LS Trunk Information Report
- 844 General Trunk Information Report
- 845 DS1 Information Report
- 845 PRI Information Report
- 849 Remote Access (DISA) InformationReport
- 850 Operator Information Report
- 852 Allowed Lists Report
- 853 Access to Allowed Lists Report
- 853 Disallowed Lists Report
- 854 Access to Disallowed Lists Report
- 854 Automatic Route Selection Report
- 855 Extension Directory Report
- 856 System Directory Report
- 856 Group Paging Report
- 856 Extension Information Report
- 858 Group Coverage Information Report
- 859 Direct Group Calling InformationReport
- 860 Night Service Information Report
- 861 Group Call Pickup Report
- 861 Error Log Report
- 862 Authorization Code InformationReport
- 862 BRI Information Report
- 863 Switch 56 Data Information Report
- 864 G. Button Diagrams
- 870 H. Programming Special Characters
- 870 Single-Line Telephones
- 871 Analog Multiline Telephones
- 872 MLX-10 and MLX-5 NondisplayTelephones
- 873 MLX Display Telephones
- 874 I. Applications
- 876 Organization of Descriptions
- 876 System Support for Applications
- 878 Supported Printers
- 879 PassageWay Direct ConnectionSolution
- 879 Considerations and Constraints
- 880 Feature Interactions
- 880 Platform Requirements
- 881 Voice Messaging Systems
- 882 Voice Messaging Interface (VMI) PortCapabilities
- 883 Far-End Disconnect
- 884 Ports In/Out of Service
- 884 MERLIN MAIL and MERLINLEGEND Mail
- 885 Automated Attendant Service
- 886 Call Answer Service
- 886 Voice Mail Service
- 887 Collected Digits
- 887 Mode Differences
- 888 Considerations and Constraints
- 888 Feature Interactions
- 890 System Programming
- 891 Platform Requirements
- 891 MERLIN MAIL Voice Messaging System
- 891 MERLIN LEGEND Mail VoiceMessagingSystem
- 892 Required Voice Messaging Interface (VMI) Ports
- 892 Messaging 2000
- 893 Automated Attendant
- 893 Voice Mail
- 893 Fax Mail
- 893 Lucent Technologies Attendant
- 894 Mode Differences
- 894 Considerations and Constraints
- 895 Feature Interactions
- 895 System Programming
- 896 Platform Requirements
- 897 MERLIN LEGEND Enhanced Service Center
- 897 How the Enhanced Service Center Works
- 898 Call Accounting System
- 899 CAS Plus V3
- 900 Considerations and Constraints
- 900 Feature Interactions
- 900 Platform Requirements
- 901 Call Accounting Terminal
- 904 Considerations and Constraints
- 904 System Programming
- 904 Feature Interactions
- 904 Platform Requirements
- 905 Call Management System
- 906 Mode Differences
- 906 Considerations and Constraints
- 907 Feature Interactions
- 907 System Programming
- 908 Platform Requirements
- 908 MERLIN LEGEND Reporter
- 910 Mode Differences
- 910 Considerations and Constraints
- 911 Feature Interactions
- 913 Platform Requirements
- 914 System Programming and Maintenance
- 915 Considerations and Constraints
- 915 Platform Requirements
- 916 Integrated Solution II
- 918 Mode Differences
- 918 Considerations and Constraints
- 919 Feature Interactions
- 920 System Programming
- 921 Platform Requirements
- 922 Integrated Solution III
- 924 Mode Differences
- 924 Considerations and Constraints
- 925 Feature Interactions
- 926 System Programming
- 929 Platform Requirements
- 930 Intuity
- 931 Group IV Fax
- 932 MERLIN PFC Telephone
- 933 Mode Differences
- 933 Hybrid/PBX and Key Modes
- 934 Behind Switch Mode
- 934 Considerations and Constraints
- 934 Feature Interactions
- 935 Intuity CONVERSANT
- 936 Considerations and Constraints
- 936 Platform Requirements
- 936 Picasso Still-Image Phone
- 937 Considerations and Constraints
- 937 Platform Requirements
- 938 Videoconferencing
- 939 Group Videoconferencing
- 940 Desktop Videoconferencing
- 940 Mode Differences
- 940 Key Mode
- 941 Hybrid/PBX Mode
- 942 Considerations and Constraints
- 942 Feature Interactions
- 945 System Programming
- 945 Platform Requirements
- 946 ExpressRoute 1000
- 947 Feature Interactions
- 948 Ascend Pipeline 25Px/75Px
- 949 Considerations and Constraints
- 950 Feature Interactions
- 951 System Programming
- 952 Platform Requirements
- 954 Glossary
- 982 Index
- 982 Numerics
- 982 A
- 986 B
- 986 C
- 991 D
- 996 E
- 996 F
- 997 G
- 999 H
- 1001 I
- 1002 L
- 1003 M
- 1005 N
- 1006 O
- 1006 P
- 1010 Q
- 1011 R
- 1013 S
- 1017 T
- 1019 U
- 1020 V