Index. Lucent Technologies MERLIN LEGEND, MERLIN LEGEND Release 6.1

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Index. Lucent Technologies MERLIN LEGEND, MERLIN LEGEND Release 6.1 | Manualzz

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Index

IN

Numerics

008 OPT modules ,

691

012 T/R modules touch-tone receivers (TTRs) ,

691

016 T/R modules touch-tone receivers (TTRs) ,

691

1 + 7 Tables ,

71

2B data ,

200

to

207

2-digit numbering plan ,

661

to

663

2-digit numbering plan, see also System Renumbering

3-digit numbering plan ,

663

to

664

3-digit numbering plan, see also System Renumbering

400 GS/LS modules ,

691

5ESS ,

91

6-Digit Tables ,

71

800 DID modules ,

691

800 GS/LS-ID module ,

111

800 LS-ID modules ,

691

A

Abbreviated Ring, see Ringing Options

Account Code Entry/Forced Account Code Entry ,

27

to

31 ,

688

Account Code Entry/Forced Account Code Entry, feature interactions

Authorization Code ,

30 ,

47

Auto Dial ,

30 ,

57

Automatic Line Selection ,

30 ,

64

Automatic Route Selection (ARS) ,

30 ,

80

Basic Rate Interface (BRI) ,

96

Callback ,

30 ,

106

Conference ,

30 ,

146

Coverage ,

30 ,

180

digital data calls ,

30 ,

203

Directories ,

31 ,

245

Display ,

31 ,

257

Forward and Follow Me ,

31 ,

303

HotLine ,

31 ,

361

Paging ,

458

personal lines ,

31 ,

469

Pools ,

31 ,

485

Primary Rate Interface (PRI) and T1 ,

31 ,

528

Queued Call Console (QCC) ,

559

Remote Access ,

31 ,

589

Speed Dial ,

31 ,

628

Station Message Detail Recording (SMDR) ,

31 ,

643

Transfer ,

31 ,

702

UDP features ,

31 ,

718

Administration, see Programming

Alarm ,

32

to

33

Alarm Clock ,

34

to

35

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N I

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Alarm Clock, feature interactions

Display ,

257

language choice ,

35 ,

408

Alarm, feature interactions

Automatic Maintenance Busy ,

33 ,

67

Computer Telephony Integration (CTI) link ,

33 ,

197

Direct-Line Console (DLC) ,

212

Inspect ,

33 ,

365

Night Service ,

33 ,

449

personal lines ,

33 ,

469

Pools ,

33 ,

485

Queued Call Console (QCC) ,

559

UDP features ,

33 ,

718

Allowed Lists, see Allowed/Disallowed Lists

Allowed/Disallowed Lists ,

36

to

42

Allowed/Disallowed Lists, feature interactions

Auto Dial ,

40 ,

57

Automatic Route Selection (ARS) ,

40 ,

80

calling restrictions ,

40 ,

122

Conference ,

40 ,

146

Direct-Line Console (DLC) ,

212

Directories ,

40 ,

245

Extension Status ,

284

Forward and Follow Me ,

41 ,

304

Hold ,

355

HotLine ,

41 ,

361

Night Service ,

41

personal lines ,

41 ,

469

Queued Call Console (QCC) ,

559

Recall/Timed Flash ,

41 ,

571

Remote Access ,

41 ,

589

Speed Dial ,

41 ,

628

tandem switching ,

42 ,

680

Toll Type ,

42 ,

686

ALS, see Automatic Line Selection and Ringing/Idle Line Preference

Applications ,

xxvii

Capacities and Modes of Operation ,

I-3

Area code tables ,

71

Area code tables, see also Automatic Route Selection (ARS)

ARS, see Automatic Route Selection (ARS)

Ascend Pipeline 25-Px access device, see Appendix I

Ascend VSX ,

I-4

Attendant Barge-In, see Barge-In

Attendant console—Switched Loop, see Queued Call Console (QCC)

Attendant DSS, see Direct Station Selector (DSS)

Attendant Message Waiting, see Messaging

AUDIX Voice Power ,

137 ,

283 ,

328 ,

669 ,

688

to

691

AUDIX Voice Power, see also Integrated Administration, Appendix I

Authorization Code ,

43

to

48 ,

688

Authorization Code, feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

47

Automatic Route Selection (ARS) ,

47 ,

81

Centrex operation ,

139

Conference ,

47 ,

146

digital data calls ,

47 ,

203

Display ,

257

Forward and Follow Me ,

47 ,

304

Headset options ,

47 ,

348

Hold ,

47 ,

355

Last Number Dial ,

47 ,

411

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Authorization Code, feature interactions, (continued)

Night Service ,

47 ,

449

Park ,

47 ,

463

Queued Call Console (QCC) ,

559

Remote Access ,

48 ,

589

Saved Number Dial ,

48 ,

603

Speed Dial ,

48 ,

629

Station Message Detail Recording (SMDR) ,

48 ,

643

System Renumbering ,

48 ,

669

Transfer ,

48 ,

702

Auto Answer All ,

49

to

51

Auto Answer All, feature interactions

Auto Answer Intercom ,

50 ,

53

Auto Dial ,

50

Coverage ,

50 ,

180

Forward and Follow Me ,

50 ,

304

Group Calling ,

51 ,

335

Queued Call Console (QCC) ,

559

Ringing Options ,

51 ,

597

System Access/Intercom buttons ,

51 ,

654

Voice Announce ,

51

Auto Answer Intercom ,

52

to

53

Auto Answer Intercom, feature interactions

Auto Answer All ,

50 ,

53

Coverage ,

53 ,

180

Queued Call Console (QCC) ,

559

System Access/Intercom buttons ,

53 ,

654

UDP features ,

53 ,

718

Auto Dial ,

54

to

59

across a private network ,

55

Auto Dial, feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

57

Allowed/Disallowed Lists ,

40 ,

57

Auto Answer All ,

50

Automatic Route Selection (ARS) ,

57 ,

81

calling restrictions ,

122

Conference ,

57 ,

146

digital data calls ,

57 ,

204

Direct-Line Console (DLC) ,

212

Display ,

57 ,

257

Do Not Disturb ,

57 ,

277

Forward and Follow Me ,

57 ,

304

Group Calling ,

57 ,

335

Headset options ,

57 ,

348

Hold ,

57 ,

355

Last Number Dial ,

58 ,

411

Microphone Disable ,

58 ,

430

Paging ,

58 ,

458

Park ,

58 ,

463

personal lines ,

58 ,

469

Pools ,

58 ,

485

Queued Call Console (QCC) ,

559

Recall/Timed Flash ,

58 ,

571

Saved Number Dial ,

58 ,

603

Signal/Notify ,

59 ,

614 ,

623

Station Message Detail Recording (SMDR) ,

59 ,

643

System Access/Intercom buttons ,

59

Transfer ,

59 ,

702

UDP features ,

59 ,

718

Auto intercom, see Auto Answer Intercom

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

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Auto Login/Logout, see Group Calling

Automated Attendant Service, see Integrated Administration, Appendix I, Lucent Technologies Attendant

Automatic Callback ,

103

Automatic Callback, see also Callback

Automatic Completion, see Transfer

Automatic Hold or Release, see Queued Call Console (QCC)

Automatic Line Selection and Ringing/Idle Line Preference ,

60

to

65

Automatic Line Selection, feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

64

Coverage ,

64 ,

180

Headset options ,

64 ,

348

Multi-Function Module (MFM) ,

64 ,

436

Queued Call Console (QCC) ,

559

Ringing Options ,

64 ,

598

System Access/Intercom buttons ,

65 ,

654

Transfer ,

65 ,

702

Automatic Maintenance Busy ,

66

to

67

Automatic Maintenance Busy, feature interactions

Alarm ,

33 ,

67

Automatic Route Selection (ARS) ,

67 ,

81

Pools ,

67 ,

485

Automatic Route Selection (ARS) ,

68

to

83 ,

681

access code ,

713

Automatic Route Selection (ARS), feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

80

Allowed/Disallowed Lists ,

40 ,

80

Authorization Code ,

47 ,

81

Auto Dial ,

57 ,

81

Automatic Maintenance Busy ,

67 ,

81

Callback ,

81 ,

106

calling restrictions digital data calls

,

81 ,

122

,

81 ,

204

Direct Station Selector (DSS) ,

81 ,

230

Directories ,

81 ,

245

Display ,

81 ,

258

Forward and Follow Me ,

81 ,

304

HotLine ,

81 ,

361

Night Service ,

82 ,

450

Pools ,

82 ,

486

Primary Rate Interface (PRI) and T1 ,

82 ,

528

Recall/Timed Flash ,

82 ,

571

Remote Access ,

82 ,

589

Saved Number Dial ,

82 ,

603

Speed Dial ,

82 ,

629

Station Message Detail Recording (SMDR) ,

82 ,

643

System Access/Intercom buttons ,

83 ,

654

System Renumbering ,

83 ,

669

tandem switching ,

83 ,

681

Toll Type ,

83 ,

685

Automatic Route Selection (ARS), see also Facility Restriction Levels (FRLs)

Autoqueuing, see Callback

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

B

Barge-In ,

84

to

87

Barge-In, feature interactions

Basic Rate Interface (BRI) ,

85 ,

96

Callback ,

85 ,

106

Conference ,

85 ,

146

Coverage ,

85 ,

180

digital data calls ,

85 ,

204

Direct Station Selector (DSS) ,

85 ,

230

Display ,

86 ,

258

Do Not Disturb ,

86 ,

277

Forward and Follow Me ,

86 ,

304

Group Calling ,

86 ,

335

Headset options ,

86 ,

348

HotLine ,

86 ,

361

Messaging ,

86 ,

425

Paging ,

86 ,

458

Primary Rate Interface (PRI) and T1 ,

528

Privacy ,

86 ,

534

Queued Call Console (QCC) ,

559

Recall/Timed Flash ,

87 ,

571

UDP features ,

87 ,

718

Barrier codes ,

586

to

587

Barrier codes, see also Remote Access

Basic Rate Interface (BRI) ,

88

to

97

Basic Rate Interface (BRI), feature interactions

Account Code Entry/Forced Account Code Entry ,

96

Barge-In ,

85 ,

96

Call Waiting ,

96 ,

100

Conference ,

97 ,

146

Hold ,

97 ,

355

Recall/Timed Flash ,

97 ,

571

Remote Access ,

97

Station Message Detail Recording (SMDR) ,

97 ,

643

Transfer ,

97 ,

702

B-channels ,

xxvi

Behind Switch mode, see Centrex operation, Recall/Timed Flash

BRI, see Basic Rate Interface (BRI)

Bridging, see Personal lines, System Access/Intercom buttons

Button diagrams, see Appendix G

C

Call Accounting System (CAS) ,

135 ,

137 ,

588 ,

632

Call Accounting System (CAS), see also Appendix I

Call Accounting Terminal (CAT) ,

135 ,

632

Call Accounting Terminal (CAT), see also Appendix I

Call completion, see Transfer

Call Coverage, see Coverage

Call Forward, see Forward and Follow Me

Call Management System (CMS) ,

137 ,

209 ,

210 ,

213 ,

217 ,

280

to

284 ,

331 ,

332 ,

434 ,

527

Call Park, see Park

Call Pickup, see Pickup

Call records, see Station Message Detail Recording (SMDR)

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Call Waiting ,

98

to

102

Call Waiting, feature interactions

Basic Rate Interface (BRI) ,

96 ,

100

Callback ,

100 ,

106

Camp-On ,

101 ,

126

Conference ,

101 ,

147

Coverage ,

101 ,

181

digital data calls ,

101 ,

204

Direct-Line Console (DLC) ,

212

Display ,

101 ,

259

Forward and Follow Me ,

101 ,

306

Group Calling ,

101 ,

336

Hold ,

101 ,

355

HotLine ,

101 ,

361

Paging ,

101 ,

459

personal lines ,

101 ,

470

Pickup ,

101 ,

478

Primary Rate Interface (PRI) and T1 ,

102 ,

528

Recall/Timed Flash ,

102 ,

571

Reminder service ,

102 ,

577

Station Message Detail Recording (SMDR) ,

102 ,

643

System Access/Intercom buttons ,

102 ,

655

Transfer ,

102 ,

703

Callback

Automatic ,

103

description

Selective

,

103

to

110

,

104

Callback, feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

106

Automatic Route Selection (ARS) ,

81 ,

106

Barge-In ,

85 ,

106

Call Waiting ,

100 ,

106

calling restrictions ,

106 ,

122

Conference ,

106 ,

147

Coverage ,

106 ,

180

digital data calls ,

107 ,

204

Display ,

107 ,

258

Do Not Disturb ,

107 ,

277

Extension Status ,

107 ,

284

Forward and Follow Me ,

107 ,

305

Group Calling ,

108 ,

335

Headset options ,

108 ,

348

Hold ,

108 ,

355

HotLine ,

108 ,

361

Line Request ,

108 ,

414

Multi-Function Module (MFM) ,

108 ,

436

Music On Hold

Paging

,

108 ,

440

,

108 ,

458

Park ,

109 ,

464

personal lines ,

109 ,

469

Pickup ,

109 ,

478

Pools ,

109 ,

486

Primary Rate Interface (PRI) and T1 ,

109 ,

529

Queued Call Console (QCC) ,

560

Recall/Timed Flash ,

109 ,

571

Reminder service ,

109 ,

577

Remote Access ,

109 ,

589

Speed Dial ,

109 ,

629

Station Message Detail Recording (SMDR) ,

109 ,

643

System Access/Intercom buttons ,

109 ,

654

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Callback, feature interactions, (continued) tandem switching ,

681

Transfer ,

110 ,

702

UDP features ,

110 ,

718

Call-by-Call Service Selection ,

517

to

520

Call-by-Call Services Table, see Primary Rate Interface (PRI) and T1

Called Party Number (CdPN) ,

91 ,

494

Caller ID ,

111

to

116

across a private network ,

116

Caller ID, feature interactions

Centrex operation ,

139

Conference ,

114 ,

147

Coverage ,

114 ,

180

Display ,

114 ,

260 ,

264 ,

265 ,

271 ,

273

Do Not Disturb ,

114 ,

277

Forward and Follow Me ,

114 ,

305

Group Calling ,

115 ,

336

Headset options ,

115 ,

348

Night Service ,

115 ,

450

personal lines ,

115 ,

470

Pools ,

115 ,

486

Remote Access ,

115 ,

589

Ringing Options ,

115 ,

598

Station Message Detail Recording (SMDR) ,

115 ,

643

System Access/Intercom buttons ,

115 ,

654

Transfer ,

116 ,

703

UDP features ,

116 ,

718

Calling group non-local member ,

315

Calling group supervisor ,

319

to

320

Calling group, see Group Calling

Calling Party Number (CPN) ,

91 ,

495

Calling restrictions ,

117

to

123 ,

332

Calling restrictions, feature interactions

Allowed/Disallowed Lists ,

40 ,

122

Auto Dial ,

122

Automatic Route Selection (ARS) ,

81 ,

122

Callback ,

106 ,

122

Centrex operation ,

122 ,

139

Conference ,

122 ,

147

Coverage ,

122 ,

180

Direct-Line Console (DLC) ,

212

Directories ,

122 ,

245

Display ,

122 ,

258

Extension Status ,

122 ,

284

Forward and Follow Me ,

123 ,

304

HotLine ,

123 ,

361

Night Service ,

123 ,

450

personal lines ,

123 ,

470

Pools ,

123 ,

486

Primary Rate Interface (PRI) and T1 ,

123 ,

529

Queued Call Console (QCC) ,

560

Recall/Timed Flash ,

41 ,

123 ,

571

Speed Dial ,

123 ,

629

System Access/Intercom buttons ,

123 ,

655

UDP features ,

123 ,

718

Calls-in-Queue Alarm, see Group Calling, Queued Call Console (QCC)

Camp-On ,

124

to

127

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Camp-On, feature interactions

Call Waiting ,

101 ,

126

Coverage ,

126 ,

181

digital data calls ,

126 ,

204

Direct Station Selector (DSS) ,

126 ,

231

Direct-Line Console (DLC) ,

212

Display ,

126 ,

259

Do Not Disturb ,

126 ,

277

Forward and Follow Me ,

126 ,

306

Group Calling ,

126 ,

336

Line Request ,

126 ,

414

Music On Hold ,

126 ,

440

Paging ,

126 ,

459

Primary Rate Interface (PRI) and T1 ,

529

Queued Call Console (QCC) ,

560

Station Message Detail Recording (SMDR) ,

126 ,

643

System Access/Intercom buttons ,

126

Transfer ,

126 ,

703

UDP features ,

127 ,

718

Canadian Department of Communications (DOC), see Appendix A

CAS for Windows, see Call Accounting System (CAS), Appendix I

CAT, see Call Accounting Terminal (CAT), Appendix I

Centralized telephone programming ,

541

Centralized telephone programming, see also Programming

Centralized Voice Messaging ,

128 ,

C-2

interaction with Coverage ,

181

interaction with Direct Voice Mail ,

239

interaction with Group Calling ,

336

interaction with Leave Word Calling ,

425

interaction with Night Service ,

450

Centrex operation description full

,

129

to

140

,

130

to

131

limited ,

131

to

132

Centrex operation, feature interactions

Authorization Code ,

139

Caller ID ,

139

calling restrictions ,

122 ,

139

Conference ,

139

Drop ,

139

Forward and Follow Me ,

139

Group Calling ,

139

Recall/Timed Flash ,

139

Speed Dial ,

140

Station Message Detail Recording (SMDR) ,

139

Transfer ,

140

Centrex Transfer via Remote Call Forwarding ,

133

to

134 ,

292

to

293

Channel service unit (CSU) ,

504

to

505

Class of Restriction, see Remote Access

Clock switching ,

93

Clock synchronization ,

92

to

93

CMS, see Call Management System (CMS)

Collected digits ,

191

Common Administration, see Integrated Administration

Computer Telephony Integration (CTI) link ,

187

to

199

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Computer Telephony Integration (CTI) link, feature interactions

Alarm ,

33 ,

197

Conference ,

147 ,

197

Coverage ,

181 ,

198

digital data calls ,

197 ,

198 ,

205

Direct-Line Console (DLC) ,

213

Directories ,

198 ,

245

Display ,

260

Forward and Follow Me ,

198 ,

307

Group Calling ,

198 ,

337

Hold ,

198 ,

355

personal lines ,

198 ,

470

Pools ,

198 ,

486

Queued Call Console (QCC) ,

561

System Access/Intercom buttons ,

199 ,

655

System Renumbering ,

199 ,

669

Transfer ,

199 ,

704

UDP features ,

199 ,

719

Computer Telephony Integration (CTI) link, feature interactionstandem switching ,

681

Computer telephony integration, see Computer Telephony Integration (CTI) link

Conference ,

141

to

151

Conference, feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

146

Allowed/Disallowed Lists ,

40 ,

146

Authorization Code ,

47 ,

146

Auto Dial ,

57 ,

146

Barge-In ,

85 ,

146

Basic Rate Interface (BRI) ,

97 ,

146

Call Waiting

Callback

,

101 ,

147

,

106 ,

147

Caller ID ,

114 ,

147

calling restrictions

Centrex operation

,

122 ,

147

,

139

Computer Telephony Integration (CTI) link ,

147 ,

197

Coverage ,

147 ,

181

digital data calls ,

148 ,

204

Directories ,

148 ,

245

Display ,

148 ,

259

Fax Extension ,

148 ,

288

Forward and Follow Me ,

148 ,

306

Group Calling ,

148 ,

336

Headset options ,

149 ,

348

Hold ,

149 ,

355

HotLine

Inspect

,

149 ,

361

,

149 ,

365

Multi-Function Module (MFM) ,

149 ,

436

Music On Hold

Paging

,

149 ,

440

,

149 ,

459

Park ,

149 ,

464

Pickup ,

149 ,

478

Primary Rate Interface (PRI) and T1 ,

529

Queued Call Console (QCC) ,

560

Recall/Timed Flash ,

149 ,

572

Remote Access ,

149 ,

589

Signal/Notify ,

150 ,

615 ,

623

Speed Dial ,

150 ,

629

Station Message Detail Recording (SMDR) ,

150 ,

643

System Access/Intercom buttons ,

150 ,

655

Transfer ,

150 ,

703

UDP features ,

719

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Consultation, see Transfer, Conference

CONVERSANT ,

688

CONVERSANT, see also Appendix I

Coverage ,

152

to

186

across a private network ,

C-2

to a QCC across a private network ,

159

Coverage delay options ,

156

to

158

Coverage, feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

180

Auto Answer All ,

50 ,

180

Auto Answer Intercom ,

53 ,

180

Automatic Line Selection ,

64 ,

180

Barge-In ,

85 ,

180

Call Waiting ,

101 ,

181

Callback ,

106 ,

180

Caller ID ,

114 ,

180

calling restrictions ,

122 ,

180

Camp-On ,

126 ,

181

Computer Telephony Integration (CTI) link ,

181 ,

198

Conference ,

147 ,

181

digital data calls ,

181 ,

205

Direct Station Selector (DSS) ,

181 ,

231

Direct Voice Mail ,

181 ,

239

Direct-Line Console (DLC) ,

212

Display ,

181 ,

260

Do Not Disturb ,

182 ,

277

Forward and Follow Me ,

182 ,

306

Group Calling ,

182 ,

336

Hold ,

183 ,

355

HotLine ,

183 ,

361

Integrated Administration ,

183 ,

398

Multi-Function Module (MFM) ,

183 ,

436

Night Service ,

183 ,

446

to

447 ,

450

Park ,

183 ,

464

personal lines ,

184 ,

470

Pickup ,

184 ,

479

Pools ,

184 ,

486

Primary Rate Interface (PRI) and T1 ,

529

Queued Call Console (QCC) ,

560

Recall/Timed Flash ,

184 ,

572

Reminder service ,

184 ,

577

Ringing Options ,

185 ,

598

Station Message Detail Recording (SMDR) ,

185 ,

644

System Access/Intercom buttons ,

185 ,

655

Transfer ,

186 ,

703

UDP features ,

186 ,

719

Voice Announce to Busy ,

186 ,

727

CSU, see Channel service unit (CSU)

CTI link, see Computer Telephony Integration (CTI) ink

Customer support, see Appendix A

D

Data Privacy, see Privacy

Data transmission, see Digital data calls

Date and time ,

260

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

DEFINITY Enterprise Communications Server (ECS) and DEFINITY ProLogix Solutions non-local Uniform Dial Plan (UDP) ,

714 , 714

Delay Announcement, see Group Calling

Delay Ring, see Ringing Options

DFT (Direct Facility Termination), see Personal lines

Dial 0 Table ,

71

Dial by name, see Directories

Dial Plan Routing Table, see Primary Rate Interface (PRI) and T1

Dial plan, see System Renumbering

Dial Tone, see Inside Dial Tone

Digit absorption ,

677

Digital data calls ,

200

to

207

Digital data calls, feature interactions

Account Code Entry/Forced Account Code Entry ,

30 ,

203

Authorization Code ,

47 ,

203

Auto Dial ,

57 ,

204

Automatic Route Selection (ARS) ,

81 ,

204

Barge-In ,

85 ,

204

Call Waiting ,

101 ,

204

Callback ,

107 ,

204

Camp-On ,

126 ,

204

Computer Telephony Integration (CTI) link ,

197 ,

198 ,

205

Conference ,

148 ,

204

Coverage ,

181 ,

205

Directories ,

205 ,

245

Do Not Disturb ,

205 ,

277

Forward and Follow Me ,

205 ,

307

Group Calling ,

205 ,

337

Hold ,

206

Last Number Dial ,

206 ,

411

Messaging ,

206 ,

425

Multi-Function Module (MFM) ,

206 ,

436

Night Service ,

206 ,

450

Paging ,

206 ,

459

Park ,

206 ,

464

personal lines ,

206 ,

471

Pickup ,

206 ,

479

Pools ,

207 ,

486

Privacy ,

207 ,

534

Reminder service ,

207 ,

577

Remote Access ,

207 ,

589

Ringing Options ,

207 ,

598

Signal/Notify ,

207 ,

623

Speed Dial ,

207 ,

629

System Access/Intercom buttons ,

207 ,

655

tandem switching ,

207 ,

681

Transfer ,

207 ,

704

Voice Announce to Busy ,

207 ,

727

Digital Signal 1 (DS1), see Primary Rate Interface (PRI) and T1

Digital Subscriber Line (DSL) ,

90

Digits in Extension, see System Renumbering

Direct Department Calling, see Group Calling

Direct facility termination (DFT), see Personal lines

Direct Group Calling, see Group Calling

Direct Inward System Access (DISA), see Remote Access

Direct Station Selector (DSS) ,

217

to

236 ,

538

to

539 ,

667

to

668

Issue 1

August 1998

Page IN-11

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Direct Station Selector (DSS), feature interactions

Automatic Route Selection (ARS) ,

81 ,

230

Barge-In ,

85 ,

230

Camp-On ,

126 ,

231

Coverage ,

181 ,

231

Direct Voice Mail ,

231 ,

239

Display ,

231 ,

261

Do Not Disturb ,

231 ,

277

Extension Status ,

231 ,

284

Forward and Follow Me ,

231 ,

307

Group Calling ,

231 ,

337

Hold ,

232 ,

356

Inspect ,

232 ,

366

Last Number Dial ,

233 ,

411

Messaging ,

233 ,

425

Paging ,

233 ,

459

Park ,

233 ,

464

Pickup ,

233 ,

479

Saved Number Dial ,

233 ,

603

Signal/Notify ,

234 ,

623

System Renumbering ,

234 ,

669

Transfer ,

235 ,

236 ,

704

UDP features ,

236

Direct Voice Mail ,

237

Direct Voice Mail, feature interactions

Coverage ,

181 ,

239

Direct Station Selector (DSS) ,

231 ,

239

Forward and Follow Me ,

239 ,

307

Headset options ,

239 ,

348

Queued Call Console (QCC) ,

561

Transfer ,

239 ,

704

UDP features ,

720

Direct-Line Console (DLC) ,

208

to

216

Direct-Line Console (DLC), feature interactions

Alarm ,

212

Allowed/Disallowed Lists ,

212

Auto Dial ,

212

Call Waiting ,

212

calling restrictions ,

212

Camp-On ,

212

Computer Telephony Integration (CTI) link ,

213

Coverage ,

212

Directories ,

213

Do Not Disturb ,

213

Extension Status ,

213

Forward and Follow Me ,

213

Group Calling ,

213

Hold ,

214

Messaging ,

214

Multi-Function Module (MFM) ,

214

Night Service ,

214

Paging ,

214

Park ,

215

personal lines ,

215

Pickup ,

215

Pools ,

215

Reminder service ,

215

Remote Access ,

215

Issue 1

August 1998

Page IN-12

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Direct-Line Console (DLC), feature interactions, (continued)

Speed Dial ,

215

System Access/Intercom buttons ,

215

Transfer ,

215

UDP features ,

216

Directories description ,

240

to

246

Extension ,

242

Personal ,

242

security ,

244

System ,

241

Directories, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

245

Allowed/Disallowed Lists ,

40 ,

245

Automatic Route Selection (ARS) ,

81 ,

245

calling restrictions ,

122 ,

245

Computer Telephony Integration (CTI) link ,

198 ,

245

Conference ,

148 ,

245

digital data calls ,

205 ,

245

Direct-Line Console (DLC) ,

213

Display ,

245 ,

261

Drop ,

245

Hold ,

245 ,

356

Labeling ,

245 ,

403

Last Number Dial ,

245 ,

411

Messaging ,

245 ,

425

personal lines ,

246 ,

471

Pools ,

246 ,

486

Queued Call Console (QCC) ,

561

Recall/Timed Flash ,

246 ,

572

Saved Number Dial ,

246 ,

603

Second Dial Tone Timer ,

246 ,

606

Speed Dial ,

246 ,

629

UDP features ,

246 ,

720

Directory Number (DN) ,

90

DISA, see Remote Access

Disallowed List, Default ,

39

Disallowed Lists, see Allowed/Disallowed Lists

Display ,

247

to

274

Display, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

257

Alarm Clock ,

257

Authorization Code ,

257

Auto Dial ,

57 ,

257

Automatic Route Selection (ARS) ,

81 ,

258

Barge-In ,

86 ,

258

Call Waiting

Callback

,

101 ,

259

,

107 ,

258

Caller ID ,

114 ,

260 ,

264 ,

265 ,

271 ,

273

calling restrictions

Camp-On

,

122 ,

258

,

126 ,

259

Computer Telephony Integration (CTI) link ,

260

Conference ,

148

Coverage ,

181 ,

260

Date and time ,

260

Direct Station Selector (DSS) ,

231 ,

261

Directories ,

245 ,

261

Do Not Disturb ,

261 ,

278

Extension Status ,

262

Fax Extension ,

263 ,

288

Issue 1

August 1998

Page IN-13

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Display, feature interactions, (continued)

Forward ,

259

Forward and Follow Me ,

263 ,

307

Group Calling ,

264 ,

338

Hold ,

265 ,

356

Inspect ,

266 ,

364

to

366

Last Number Dial ,

266 ,

411

Messaging ,

266 ,

425

Night Service ,

268 ,

450

Paging ,

268 ,

459

Park ,

269 ,

464

Pickup ,

269 ,

479

Pools ,

269 ,

486

Primary Rate Interface (PRI) and T1 ,

260 ,

264 ,

265 ,

271 ,

273

Privacy ,

269 ,

534

Programming ,

270

Queued Call Console (QCC) ,

561

Recall/Timed Flash ,

270 ,

572

Reminder service ,

271

Remote Access ,

271 ,

589

Saved Number Dial ,

272 ,

603

System Access/Intercom buttons ,

272 ,

655

Timer ,

272

Transfer ,

272 ,

704

UDP features ,

720

Distinctive Ringing, see Ringing Options

DMS-100 services ,

91

Do Not Disturb ,

275

to

279

Do Not Disturb, feature interactions

Auto Dial ,

57 ,

277

Barge-In ,

86 ,

277

Callback ,

107 ,

277

Caller ID ,

114 ,

277

Camp-On ,

126 ,

277

Coverage ,

182 ,

277

digital data calls ,

205 ,

277

Direct Station Selector (DSS) ,

231 ,

277

Direct-Line Console (DLC) ,

213

Display ,

261 ,

278

Extension Status ,

284

Forward and Follow Me ,

278 ,

308

Group Calling ,

278 ,

338

Headset options ,

278 ,

348

Labeling ,

278 ,

403

Messaging ,

278 ,

426

Multi-Function Module (MFM) ,

278 ,

436

Paging ,

278 ,

459

Queued Call Console (QCC) ,

561

Reminder service ,

278 ,

577

Signal/Notify ,

279 ,

616 ,

623

System Access/Intercom buttons ,

279 ,

655

Transfer ,

279 ,

705

Voice Announce to Busy ,

279 ,

727

DOC, Canada, see Appendix A

DPT, see Pools

Drop, feature interactions

Centrex operation ,

139

Directories ,

245

Inspect ,

366

Speed Dial ,

629

Issue 1

August 1998

Page IN-14

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Drop, see also Conference

Drop-and-insert equipment ,

xxvi ,

508

DS1, see Primary Rate Interface (PRI) and T1

DSS non-local extensions ,

216

DSS, see Direct Station Selector (DSS)

E

Enhanced Service Center ,

I-4

Enhanced Service Center, see MERLIN LEGEND Enhanced Service Center.

,

I-24

EWSD ,

91

Executive Barge-in, see Barge-In

ExpressRoute 1000 ISDN Terminal Adapter, see Digital data calls, Appendix I

Extended call completion, see Queued Call Console (QCC)

Extension Directory ,

242 ,

379

to

392

Extension Directory, see also Directories

Extension language ,

406

Extension Pickup, see Pickup

Extension programming ,

542

Extension programming, see also Programming, Appendix D

Extension Status ,

280

to

284

Extension Status, feature interactions

Allowed/Disallowed Lists ,

284

Callback ,

107 ,

284

calling restrictions ,

122 ,

284

Direct Station Selector (DSS) ,

231 ,

284

Direct-Line Console (DLC) ,

213

Display ,

262

Do Not Disturb ,

284

Group Calling

HotLine

,

284 ,

338

,

285 ,

361

Queued Call Console (QCC) ,

561

F

Facility Restriction Levels (FRLs) ,

71 ,

78

to

79 ,

119

extensions ,

678

Facility Restriction Levels (FRLs), see also Automatic Route Selection (ARS)

Fax Attendant, see Integrated Administration, Appendix I

Fax Extension ,

286

to

288

Fax Extension, feature interactions

Conference ,

148 ,

288

Display ,

263 ,

288

Group Calling

Hold

,

288 ,

338

,

288 ,

356

Messaging ,

288 ,

426

Multi-Function Module (MFM) ,

288 ,

436

Ringing Options ,

288 ,

598

Transfer ,

288 ,

705

Fax message waiting, see Messaging

FCC (Federal Communications Commission), see Appendix A

Feature feedback, see Display

Features, list, see Appendix C

Features, using, see entries by name, Appendix D

Issue 1

August 1998

Page IN-15

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Federal Communications Commission (FCC), see Appendix A

Flexible numbering, see System Renumbering

Follow Me, see Forward and Follow Me

Forced Account Code Entry, see Account Code Entry/Forced Account Code Entry

Forward and Follow Me ,

289

to

311

Forward and Follow Me, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

303

Allowed/Disallowed Lists ,

41 ,

304

Authorization Code ,

47 ,

304

Auto Answer All ,

50 ,

304

Auto Dial ,

57 ,

304

Automatic Route Selection (ARS) ,

81 ,

304

Barge-In ,

86 ,

304

Call Waiting ,

101 ,

306

Callback ,

107 ,

305

Caller ID ,

114 ,

305

calling restrictions ,

123 ,

304

Camp-On ,

126 ,

306

Centrex operation ,

139

Computer Telephony Integration (CTI) link ,

198 ,

307

Conference ,

148 ,

306

Coverage ,

182 ,

306

digital data calls ,

205 ,

307

Direct Station Selector (DSS) ,

231 ,

307

Direct Voice Mail ,

239 ,

307

Direct-Line Console (DLC) ,

213

Display ,

263 ,

307

Do Not Disturb ,

278 ,

308

Group Calling

HotLine

,

308 ,

338

,

308 ,

361

Multi-Function Module (MFM) ,

308 ,

436

Music On Hold

Night Service

,

309

,

309 ,

451

Paging ,

309 ,

459

Park ,

309 ,

464

personal lines ,

309 ,

471

Pickup ,

309 ,

479

Pools ,

309 ,

486

Primary Rate Interface (PRI) and T1 ,

309 ,

529

Queued Call Console (QCC) ,

561

Recall/Timed Flash ,

309 ,

572

Remote Access ,

309 ,

590

Ringing Options ,

310 ,

599

Station Message Detail Recording (SMDR) ,

310 ,

644

System Access/Intercom buttons ,

311 ,

655

Transfer ,

311 ,

705

UDP features ,

311 ,

721

Voice Announce ,

311

fractional T1 ,

500 ,

717

Full Centrex ,

130

to

131

G

General Pickup, see Pickup

General Purpose Adapter (GPA) ,

46 ,

49

Group assignment, see Night Service

Group Call Pickup, see Pickup

Issue 1

August 1998

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Group Calling

Calls-In-Queue Alarm Threshold ,

323

to

324

delay announcement ,

321

to

322

description ,

312

to

342

message-waiting receiver ,

323

non-local member ,

315

overflow receivers ,

326

to

328

overflow threshold ,

325

to

326

reports about ,

634

to

641

supervisor position ,

319

to

320

Group calling prompt-based overflow ,

323 ,

326

queue control ,

317

to

319

Group Calling, feature interactions

Auto Answer All ,

51 ,

335

Auto Dial ,

57 ,

335

Barge-In ,

86 ,

335

Call Waiting ,

101 ,

336

Callback ,

108 ,

335

Caller ID ,

115 ,

336

Camp-On ,

126 ,

336

Centrex operation ,

139

Computer Telephony Integration (CTI) link ,

198 ,

337

Conference ,

148 ,

336

Coverage ,

182 ,

336

digital data calls ,

205 ,

337

Direct Station Selector (DSS) ,

231 ,

337

Direct-Line Console (DLC) ,

213

Display ,

264 ,

338

Do Not Disturb ,

278 ,

338

Extension Status ,

284 ,

338

Fax Extension ,

288 ,

338

Forward and Follow Me ,

308 ,

338

Hold ,

338 ,

356

HotLine

Inspect

,

338 ,

361

,

366

Integrated Administration ,

398

Labeling ,

338 ,

403

Messaging ,

338 ,

426

Multi-Function Module (MFM) ,

339 ,

436

Music On Hold

Night Service

,

339 ,

440

,

339 ,

451

Park ,

339 ,

464

personal lines ,

339 ,

471

Pickup ,

339 ,

479

Pools ,

339 ,

486

Primary Rate Interface (PRI) and T1 ,

339 ,

529

Queued Call Console (QCC) ,

562

Recall/Timed Flash ,

340 ,

572

Remote Access ,

340 ,

590

Ringing Options ,

340 ,

599

Signal/Notify ,

340 ,

616 ,

623

Station Message Detail Recording (SMDR) ,

341 ,

644

System Access/Intercom buttons ,

341 ,

655

System Renumbering ,

341 ,

669

Transfer ,

341 ,

705

UDP features ,

342 ,

721

Group Coverage ,

158

to

159 ,

162

to

169

Group Coverage, see also Coverage

Group IV (G4) fax ,

89 ,

498 ,

500

Issue 1

August 1998

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Group IV (G4) fax, see also Appendix I

Group Paging, see Paging

Group Pickup, see Pickup

H

Handset Mute, see Headset options

Hands-Free Answer on Intercom (HFAI), feature interactions

Microphone Disable ,

430

Primary Rate Interface (PRI) and T1 ,

53 ,

529

Queued Call Console (QCC) ,

562

UDP features ,

721

Hands-Free Answer on Intercom (HFAI), see also Auto Answer Intercom

Hands-Free Unit, see Auto Answer Intercom

Headset

Auto Answer ,

345

to

346

Hang Up ,

343

to

344

Status ,

344

to

345

Headset options ,

343

to

349

Headset options, feature interactions

Authorization Code ,

47 ,

348

Auto Dial ,

57 ,

348

Automatic Line Selection ,

64 ,

348

Barge-In ,

86 ,

348

Callback ,

108 ,

348

Caller ID ,

115 ,

348

Conference ,

149 ,

348

Direct Voice Mail ,

239 ,

348

Do Not Disturb ,

278 ,

348

Hold ,

348 ,

356

Paging

Park

,

348 ,

459

,

348 ,

464

Privacy ,

348 ,

534

Queued Call Console (QCC) ,

562

Ringing Options ,

349 ,

599

Ringing/Idle Line Preference ,

349

Transfer ,

349 ,

705

Headset/Handset Mute ,

346

Helpline, Lucent Technologies, see Appendix A

HFAI, see Hands-Free Answer on Intercom (HFAI), Auto Answer Intercom

Hold description ,

350

to

358 ,

706

Disconnect Interval setting ,

351

DLC Operator Automatic setting ,

351

one-touch ,

696

Operator Timer setting

QCC Release setting

,

351

,

352

QCC Return setting ,

351

Hold Return, see Queued Call Console (QCC)

Hold, feature interactions

Allowed/Disallowed Lists ,

355

Authorization Code ,

47 ,

355

Auto Dial ,

57 ,

355

Basic Rate Interface (BRI) ,

97 ,

355

Call Waiting

Callback

,

101 ,

355

,

108 ,

355

Computer Telephony Integration (CTI) link ,

198 ,

355

Issue 1

August 1998

Page IN-18

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Hold, feature interactions, (continued)

Conference ,

149 ,

355

Coverage ,

183 ,

355

digital data calls ,

206 ,

356

Direct Station Selector (DSS) ,

232 ,

356

Direct-Line Console (DLC) ,

214

Directories ,

245 ,

356

Display ,

265 ,

356

Fax Extension ,

288 ,

356

Group Calling ,

338 ,

356

Headset options ,

348 ,

356

HotLine ,

356 ,

361

Inspect ,

356 ,

366

Multi-Function Module (MFM) ,

356 ,

436

Paging ,

356 ,

459

Park ,

356 ,

464

personal lines ,

357 ,

472

Pickup ,

357

Primary Rate Interface (PRI) and T1 ,

529

Privacy ,

357 ,

534

Queued Call Console (QCC) ,

562

Recall/Timed Flash ,

357 ,

572

Speed Dial ,

357 ,

629

System Access/Intercom buttons ,

357 ,

656

Transfer ,

358 ,

705

Hotel mode, see Extension Status

HotLine ,

359

to

362

HotLine, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

361

Allowed/Disallowed Lists ,

41 ,

361

Automatic Route Selection (ARS) ,

81 ,

361

Barge-In ,

86 ,

361

Call Waiting ,

101 ,

361

Callback ,

108 ,

361

calling restrictions

Conference

,

123 ,

361

,

149 ,

361

Coverage ,

183 ,

361

Extension Status ,

285 ,

361

Forward and Follow Me ,

308 ,

361

Group Calling ,

338 ,

361

Hold ,

356 ,

361

Last Number Dial ,

361 ,

411

Multi-Function Module (MFM) ,

437

Night Service ,

362 ,

451

Park ,

362 ,

459 ,

464

Pickup ,

362 ,

479

Pools ,

362 ,

486

Privacy ,

362 ,

534

Recall/Timed Flash ,

362 ,

572 ,

599

Speed Dial ,

362 ,

629

Transfer ,

362 ,

706

UDP features ,

362 ,

721

Hunt groups, see Group Calling

Hunt type, see Group Calling

Issue 1

August 1998

Page IN-19

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

I

ICLID, see Caller ID

ICOM buttons ,

651

to

652

ICOM buttons, see also System Access/Intercom buttons

Idle Line Preference, see Automatic Line Selection and Ringing/Idle Line Preference

Immediate ring, see Ringing Options

In ,

323

Incoming Call Line Identification (ICLID), see Caller ID

Individual Coverage ,

155

to

156 ,

162

to

169

Individual Coverage, see also Coverage

Individual Pickup, see Pickup

Information Service, see Integrated Administration

Inside Auto Dial ,

54

Inside Auto Dial, see also Auto Dial

Inside Dial Tone ,

362

to

363

Inspect ,

364

to

366

Inspect, feature interactions

Alarm ,

33 ,

365

Conference ,

149 ,

365

Direct Station Selector (DSS) ,

232 ,

366

Display ,

266 ,

364

to

366

Drop ,

366

Group Calling ,

366

Hold ,

356 ,

366

Last Number Dial ,

366 ,

411

Paging ,

366 ,

459

Queued Call Console (QCC) ,

563

Saved Number Dial ,

366 ,

604

Transfer ,

366 ,

706

Integrated Administration application switch defaults ,

370 ,

375

to

379

automatic reconciliation ,

371

Call Answer ,

392

to

393

description ,

367

to

399

Extension Directory ,

379

to

392

Fax Response ,

393

to

394

Information Service ,

394

to

395

installation ,

371

to

373

Message Drop operation

,

395

to

396

,

374

to

397

Voice Mail ,

396

to

397

Integrated Administration, feature interactions

Coverage ,

183 ,

398

Group Calling ,

398

Labeling ,

398 ,

403

Night Service ,

398 ,

451

Ringing Options ,

399 ,

599

System Renumbering ,

399 ,

670

Transfer ,

399 ,

706

Integrated Solution II (IS II) ,

135 ,

539

Integrated Solution II (IS II), see also Appendix I

Integrated Solution III (IS III) ,

135 ,

539 ,

632 ,

669

Integrated Solution III (IS III), see also Integrated Administration, Appendix I

Integrated Voice Power ,

328 ,

688

Integrated Voice Power, see also Appendix I

Interexchange (IXC) calls ,

676

Issue 1

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Page IN-20

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Intuity ,

688 ,

I-4 ,

GL-16

Intuity, see also Appendix I

IS II (Integrated Solution II), see Integrated Solution II (IS II)

IS III (Integrated Solution III), see Integrated Solution III (IS III)

ISDN Ordering Code (IOC) ,

90

ISDN terminal adapters, see Digital data calls

ISDN/BRI interface, see Basic Rate Interface (BRI)

ISDN/PRI interface, see Primary Rate Interface (PRI) and T1

L

Labeling ,

400

Labeling, feature interactions

Directories ,

245 ,

403

Do Not Disturb ,

278 ,

403

Group Calling ,

338 ,

403

Integrated Administration ,

398 ,

403

Messaging ,

403 ,

426

Speed Dial ,

629

UDP features ,

404 ,

721

Language choice ,

405

to

408

Language choice, feature interactions

Alarm Clock ,

35 ,

408

Reminder service ,

408 ,

577

Last Number Dial ,

409

to

412

Last Number Dial, feature interactions

Authorization Code ,

47 ,

411

Auto Dial ,

58 ,

411

digital data calls ,

206 ,

411

Direct Station Selector (DSS) ,

233 ,

411

Directories ,

245 ,

411

Display ,

266 ,

411

HotLine ,

361 ,

411

Inspect ,

366 ,

411

Microphone Disable ,

411 ,

430

Queued Call Console (QCC) ,

563

Recall/Timed Flash ,

411 ,

572

Speed Dial ,

412 ,

629

Station Message Detail Recording (SMDR) ,

411 ,

645

System Access/Intercom buttons ,

412 ,

656

Transfer ,

412 ,

706

Last Number Redial, see Last Number Dial

Leave Message, see Messaging

Leave Word Calling, see Messaging

Limited Centrex ,

131

to

132

Line Pickup, see Pickup

Line Request ,

413

to

414

Line Request, feature interactions

Callback ,

108 ,

414

Camp-On ,

126 ,

414

Park ,

414 ,

464

Pools ,

414 ,

486

Queued Call Console (QCC) ,

563

System Access/Intercom buttons ,

414 ,

656

Transfer ,

414 ,

706

Line/trunk pool button access, see Pools

Issue 1

August 1998

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Lines/trunks

Basic Rate Interface (BRI) ,

88

to

97

Primary Rate Interface (PRI) and T1 ,

489

to

531

Remote Access ,

37 ,

582

to

585

routing calls ,

68

to

83 ,

681

Local and Toll tables, Default, see Automatic Route Selection (ARS)

Local Exchange Tables ,

71

Logical IDs ,

668

Loop-Start Identification (LS-ID) Delay option ,

112

Loop-Start Identification (LS-ID) Delay option, see also Caller ID

Loudspeaker Paging ,

455

Loudspeaker Paging, see also Paging

LS-ID Delay option, see Loop-Start Identification (LS-ID) Delay option

Lucent Technologies

Attendant ,

328 ,

688

Attendant, see also Integrated Administration, Appendix I

Fax Attendant ,

688

Fax Attendant, see also Integrated Administration, Appendix I

Helpline, see Appendix A

Issue 1

August 1998

Page IN-22

M

Maintenance Alarm, see Alarm

Maintenance Busy, see Automatic Maintenance Busy

Manual signaling, see Signal/Notify

MERLIN II System Display Console, see Direct-Line Console (DLC), Direct Station Selector (DSS)

MERLIN LEGEND Enhanced Service Center ,

I-24

MERLIN LEGEND MAIL ,

137 ,

283 ,

328

MERLIN LEGEND Mail touch-tone receivers (TTRs) ,

691

MERLIN LEGEND MAIL module ,

691

MERLIN LEGEND MAIL, see also Appendix I

MERLIN LEGEND Reporter ,

632

MERLIN LEGEND Reporter, see also Appendix I

MERLIN MAIL ,

137 ,

283 ,

328 ,

688

MERLIN MAIL, see also Appendix I

MERLIN PFC (Phone-Fax-Copier), see Appendix I

Message Center operation, see Queued Call Console (QCC)

Message Drop Service, see Integrated Administration

Message-waiting receivers ,

420

to

421

Message-waiting receivers, see also Group Calling, Messaging

Messaging ,

415

to

428

Messaging 2000 ,

I-2

Messaging, feature interactions

Barge-In ,

86 ,

425

digital data calls ,

206 ,

425

Direct Station Selector (DSS) ,

233 ,

425

Direct-Line Console (DLC) ,

214

Directories ,

245 ,

425

Display ,

266 ,

425

Do Not Disturb ,

278 ,

426

Fax Extension ,

288 ,

426

Group Calling ,

338 ,

426

Labeling ,

403 ,

426

Multi-Function Module (MFM) ,

426 ,

437

Queued Call Console (QCC) ,

563

Signal/Notify ,

427 ,

623

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Messaging, feature interactions, (continued)

System Access/Intercom buttons ,

427 ,

656

Transfer ,

427 ,

706

UDP features ,

428 ,

722

MFM, see Multi-Function Module (MFM)

Microphone Disable ,

429

to

430

Microphone Disable, feature interactions

Auto Dial ,

58 ,

430

Hands-Free Answer on Intercom (HFAI) ,

430

Last Number Dial ,

411 ,

430

Paging ,

430 ,

459

Queued Call Console (QCC) ,

563

Saved Number Dial ,

430 ,

604

Transfer ,

430 ,

706

Voice Announce to Busy ,

430 ,

727

Missed Reminder, see Reminder service

MLX-20L telephone ,

537

to

539

Modes of operation, see Appendix C

Modules supplying touch-tone receivers (TTRs) ,

691

Multi-Function Module (MFM) ,

431

to

437

Multi-Function Module (MFM), feature interactions

Automatic Line Selection ,

64 ,

436

Callback ,

108 ,

436

Conference ,

149 ,

436

Coverage ,

183 ,

436

digital data calls ,

206 ,

436

Direct-Line Console (DLC) ,

214

Do Not Disturb

Fax Extension

,

278 ,

436

,

288 ,

436

Forward and Follow Me ,

308 ,

436

Group Calling

Hold

,

339 ,

436

,

356 ,

436

HotLine ,

437

Messaging ,

426 ,

437

Night Service ,

437 ,

451

Paging ,

437 ,

459

Park ,

437 ,

465

personal lines ,

437 ,

472

Privacy ,

437 ,

534

Queued Call Console (QCC) ,

563

Recall/Timed Flash ,

437 ,

572

Ringing Options ,

437 ,

599

Signal/Notify ,

437 ,

617 ,

623

Station Message Detail Recording (SMDR) ,

437 ,

645

System Access/Intercom buttons ,

437 ,

656

Transfer ,

437 ,

706

Voice Announce to Busy ,

437 ,

727

Multiline Hunt Group ,

90

to

91

Music On Hold ,

438

to

441

Music On Hold, feature interactions

Callback ,

108 ,

440

Camp-On ,

126 ,

440

Conference ,

149 ,

440

Forward and Follow Me ,

309

Group Calling

Night Service

,

339 ,

440

,

440 ,

451

Park ,

440 ,

465

personal lines ,

440 ,

472

Pools ,

440 ,

486

Issue 1

August 1998

Page IN-23

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Music On Hold, feature interactions, (continued)

Primary Rate Interface (PRI) and T1 ,

529

Remote Access ,

441 ,

590

Transfer ,

441 ,

707

UDP features ,

441 ,

722

Mute, Headset/Handset, see Headset options

Mute, see Microphone Disable

N

N11 table, see Automatic Route Selection (ARS)

Next Message, see Messaging

Night Service ,

120 ,

442

to

452

Night Service, feature interactions

Alarm ,

33 ,

449

Allowed/Disallowed Lists ,

41

Authorization Code ,

47 ,

449

Automatic Route Selection (ARS) ,

82 ,

450

Caller ID ,

115 ,

450

calling restrictions ,

123 ,

450

Coverage ,

183 ,

446

to

447 ,

450

digital data calls ,

206 ,

450

Direct-Line Console (DLC) ,

214

Display ,

268 ,

450

Forward and Follow Me ,

309 ,

451

Group Calling ,

339 ,

451

HotLine ,

362 ,

451

Integrated Administration ,

398 ,

451

Multi-Function Module (MFM) ,

437 ,

451

Music On Hold ,

440 ,

451

Paging ,

451 ,

459

personal lines ,

451 ,

472

Pickup ,

451 ,

479

Primary Rate Interface (PRI) and T1 ,

451 ,

529

Queued Call Console (QCC) ,

563

Recall/Timed Flash ,

572

Remote Access ,

452 ,

590

Ringing Options ,

452 ,

600

System Access/Intercom buttons ,

452 ,

657

tandem switching ,

682

UDP features ,

452 ,

722

No Ring option, see Ringing Options

Non-local dial plan call handling ,

715

extension ranges ,

712

Transfer ,

716

UDP routing ,

716

Non-local Uniform Dial Plan (UDP)

Facility Restriction Levels (FRLs) ,

678

Notify, see Signal/Notify

Novell NetWare ,

187

Numbering plan, see System Renumbering

Issue 1

August 1998

Page IN-24

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

O

On- or off-hook queuing, see Callback

One-Touch Hold, see Transfer

One-Touch Transfer, see Transfer

Operator Automatic Hold, see Hold

Operator Hold Timer, see Hold

Other digits ,

677

Outside Auto Dial ,

54 ,

55

Outside Auto Dial, see also Auto Dial

Outward restriction, see Calling restrictions, Night Service

P

Paging ,

453

to

460

Paging groups ,

454

to

455

Paging, feature interactions

Account Code Entry/Forced Account Code Entry ,

458

Auto Dial ,

58 ,

458

Barge-In ,

86 ,

458

Call Waiting

Callback

,

101 ,

459

,

108 ,

458

Camp-On ,

126 ,

459

Conference ,

149 ,

459

digital data calls ,

206 ,

459

Direct Station Selector (DSS) ,

233 ,

459

Direct-Line Console (DLC) ,

214

Display ,

268 ,

459

Do Not Disturb ,

278 ,

459

Forward and Follow Me ,

309 ,

459

Headset options ,

348 ,

459

Hold ,

356 ,

459

Inspect ,

366 ,

459

Microphone Disable ,

430 ,

459

Multi-Function Module (MFM) ,

437 ,

459

Night Service ,

451 ,

459

personal lines ,

459 ,

472

Pickup ,

459 ,

479

Pools ,

460 ,

486

Primary Rate Interface (PRI) and T1 ,

460 ,

529

Queued Call Console (QCC) ,

563

Remote Access ,

460 ,

590

Station Message Detail Recording (SMDR) ,

460 ,

645

System Access/Intercom buttons ,

460 ,

657

System Renumbering ,

460

Transfer ,

460 ,

707

UDP features ,

460 ,

722

Voice Announce to Busy ,

460 ,

727

Park ,

461

to

465

Park, feature interactions

Authorization Code ,

47 ,

463

Auto Dial ,

58 ,

463

Callback ,

109 ,

464

Conference ,

149 ,

464

Coverage ,

183 ,

464

Issue 1

August 1998

Page IN-25

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Park, feature interactions, (continued) digital data calls ,

206 ,

464

Direct Station Selector (DSS) ,

233 ,

464

Direct-Line Console (DLC) ,

215

Display ,

269 ,

464

Forward and Follow Me ,

309 ,

464

Group Calling ,

339 ,

464

Headset options ,

348 ,

464

Hold ,

356 ,

464

HotLine ,

362 ,

459 ,

464

Line Request ,

414 ,

464

Multi-Function Module (MFM) ,

437 ,

465

Music On Hold ,

440 ,

465

Pickup ,

465 ,

479

Queued Call Console (QCC) ,

564

Recall/Timed Flash ,

465 ,

572

Station Message Detail Recording (SMDR) ,

465 ,

646

System Access/Intercom buttons ,

465 ,

657

System Renumbering ,

465

Transfer ,

465 ,

707

UDP features ,

722

PassageWay Direct Connection Solution, see Appendix I

PassageWay Telephony Services, see CTI link

Passive-bus configuration ,

200

to

207

Personal Directory ,

242

Personal Directory, see also Directories

Personal lines ,

466

to

473

Personal lines, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

469

Alarm ,

33 ,

469

Allowed/Disallowed Lists ,

41 ,

469

Auto Dial ,

58 ,

469

Call Waiting ,

101 ,

470

Callback ,

109 ,

469

Caller ID ,

115 ,

470

calling restrictions ,

123 ,

470

Computer Telephony Integration (CTI) link ,

198 ,

470

Coverage ,

184 ,

470

digital data calls ,

206 ,

471

Direct-Line Console (DLC) ,

215

Directories ,

246 ,

471

Forward and Follow Me ,

309 ,

471

Group Calling ,

339 ,

471

Hold ,

357 ,

472

Multi-Function Module (MFM) ,

437 ,

472

Music On Hold ,

440 ,

472

Night Service ,

451 ,

472

Paging ,

459 ,

472

Pickup ,

472 ,

480

Pools ,

472 ,

487

Primary Rate Interface (PRI) and T1 ,

473 ,

530

Privacy ,

473 ,

534

Queued Call Console (QCC) ,

564

Recall/Timed Flash ,

473 ,

573

System Access/Intercom buttons ,

473 ,

657

tandem switching ,

473 ,

682

Transfer ,

473 ,

707

UDP features ,

722

Personal Speed Dial ,

625

to

626

Personal Speed Dial, see also Speed Dial

Issue 1

August 1998

Page IN-26

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Personalized Ring, see Ringing Options

Picasso Still-Image Phone, see Appendix I

Pickup ,

474

to

480

Pickup, feature interactions

Call Waiting ,

101 ,

478

Callback ,

109 ,

478

Conference ,

149 ,

478

Coverage ,

184 ,

479

digital data calls ,

206 ,

479

Direct Station Selector (DSS) ,

233 ,

479

Direct-Line Console (DLC) ,

215

Display ,

269 ,

479

Forward and Follow Me ,

309 ,

479

Group Calling ,

339 ,

479

Hold ,

357

HotLine ,

362 ,

479

Night Service ,

451 ,

479

Paging ,

459 ,

479

Park ,

465 ,

479

personal lines ,

472 ,

480

Queued Call Console (QCC) ,

564

Station Message Detail Recording (SMDR) ,

480 ,

646

System Access/Intercom buttons ,

480 ,

657

Transfer ,

480 ,

707

UDP features ,

480 ,

722

Pipeline 25-Px access device, see Appendix I

Pipeline 25Px/50Px ,

I-4

Planning forms, see Appendix B

Pool dial-out code restriction ,

119

Pool dial-out code restriction, see also Calling restrictions

Pool routing, see Automatic Route Selection (ARS)

Pools ,

481

to

487 ,

682

Pools, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

485

Alarm ,

33 ,

485

Auto Dial ,

58 ,

485

Automatic Maintenance Busy ,

67 ,

485

Automatic Route Selection (ARS) ,

82 ,

486

Callback ,

109 ,

486

Caller ID ,

115 ,

486

calling restrictions ,

123 ,

486

Computer Telephony Integration (CTI) link ,

198 ,

486

Coverage ,

184 ,

486

digital data calls ,

207 ,

486

Direct-Line Console (DLC) ,

215

Directories ,

246 ,

486

Display ,

269 ,

486

Forward and Follow Me ,

309 ,

486

Group Calling ,

339 ,

486

HotLine ,

362 ,

486

Line Request ,

414 ,

486

Music On Hold ,

440 ,

486

Paging ,

460 ,

486

personal lines ,

472 ,

487

Primary Rate Interface (PRI) and T1 ,

487 ,

530

Queued Call Console (QCC) ,

564

Recall/Timed Flash ,

487 ,

573

Speed Dial ,

487 ,

630

Issue 1

August 1998

Page IN-27

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Pools, feature interactions, (continued)

Station Message Detail Recording (SMDR) ,

487 ,

646

System Renumbering ,

487

tandem switching ,

682

UDP features ,

487 ,

722

Position Busy Backup, see Queued Call Console (QCC)

Posted Messages ,

421

to

422

Posted Messages, see also Messaging

Power Failure Transfer ,

488

Power Failure Transfer, feature interactions ,

488 ,

646

PRI, see Primary Rate Interface (PRI) and T1

Primary Coverage, see Coverage

Primary Rate Interface (PRI) and T1 benefits ,

497

to

498 ,

500

call processing ,

512

to

521

capacity ,

496

description ,

489

to

531

emulation of analog lines/trunks ,

500

features ,

498

to

499 ,

500

to

501

lines ,

495

to

496

network services supported ,

502

to

503

programming options ,

501

to

512 ,

521

to

526

switches supported tandem switching

,

494

,

507

to

509

Primary Rate Interface (PRI) and T1, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

528

Automatic Route Selection (ARS) ,

82 ,

528

Barge-In ,

528

Call Waiting

Callback

,

102 ,

528

,

109 ,

529

calling restrictions ,

123 ,

529

Camp-On ,

529

Conference ,

529

Coverage ,

529

Display ,

260 ,

264 ,

265 ,

271 ,

273

Forward and Follow Me ,

309 ,

529

Group Calling ,

339 ,

529

Hands-Free Answer on Intercom (HFAI) ,

53 ,

529

Hold ,

529

Music On Hold ,

529

Night Service ,

451 ,

529

Paging ,

460 ,

529

personal lines ,

473 ,

530

Pools ,

487 ,

530

Remote Access ,

530 ,

591

Ringing Options ,

530

Station Message Detail Recording (SMDR) ,

530 ,

646

System Access/Intercom buttons ,

530 ,

657

tandem switching ,

531 ,

683

Transfer ,

531 ,

707

Prime lines, see Centrex operation

Printer, see Station Message Detail Recording (SMDR)

Privacy ,

532

to

534

Privacy, feature interactions

Barge-In ,

86 ,

534

digital data calls ,

207 ,

534

Display ,

269 ,

534

Headset options ,

348 ,

534

Hold ,

357 ,

534

HotLine ,

362 ,

534

Issue 1

August 1998

Page IN-28

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Privacy, feature interactions, (continued)

Multi-Function Module (MFM) ,

437 ,

534

personal lines ,

473 ,

534

Queued Call Console (QCC) ,

564

Recall/Timed Flash ,

534 ,

573

Signal/Notify ,

534 ,

618 ,

623

System Access/Intercom buttons ,

534 ,

657

Programming

buttons, see Appendix D, Appendix G

centralized telephone ,

541

console ,

537

to

539

description ,

535

to

542

display ,

270

extension ,

542

security risk ,

535

to

536

special characters, see Appendix H

system ,

536

to

541

System Programming and Maintenance (SPM) software ,

539

to

541

system, see also Appendix E

telephones, see Appendix D, Appendix G, Appendix H

Programming, see also Integrated Administration and Appendix D

Prompted digits, see Collected digits

Q

Queued Call Console (QCC) assigning lines ,

551

backup position ,

555

buttons ,

548

to

551

description ,

543

to

566

features ,

547

to

551

messaging ,

555

operation ,

545

to

547

operator availability ,

546

options, programmed ,

551

to

557

types of calls ,

552

to

553

Queued Call Console (QCC), feature interactions

Account Code Entry/Forced Account Code Entry ,

559

Alarm ,

559

Allowed/Disallowed Lists ,

559

Authorization Codes ,

559

Auto Answer All ,

559

Auto Answer Intercom ,

559

Auto Dial ,

559

Automatic Line Selection ,

559

Barge-In ,

559

Callback ,

560

calling restrictions ,

560

Camp-On ,

560

Computer Telephony Integration (CTI) link ,

561

Conference ,

560

Coverage ,

560

Direct Voice Mail ,

561

Directories ,

561

Display ,

561

Do Not Disturb ,

561

Extension Status ,

561

Issue 1

August 1998

Page IN-29

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Queued Call Console (QCC), feature interactions, (continued)

Forward and Follow Me ,

561

Group Calling ,

562

Hands-Free Answer on Intercom (HFAI) ,

562

Headset options ,

562

Hold ,

562

Inspect ,

563

Last Number Dial ,

563

Line Request ,

563

Messaging ,

563

Microphone Disable ,

563

Multi-Function Module (MFM) ,

563

Night Service ,

563

Paging ,

563

Park ,

564

personal lines ,

564

Pickup ,

564

Pools ,

564

Privacy ,

564

Recall/Timed Flash ,

564

Reminder service ,

564

Remote Access ,

565

Ringing Options ,

565

Saved Number Dial ,

565

Signal/Notify ,

565

Speed Dial ,

565

Station Message Detail Recording (SMDR) ,

566

System Access/Intercom buttons ,

566

System Renumbering ,

566

Transfer ,

566

Voice Announce to Busy ,

566

R

Recall/Timed Flash ,

567

to

573

Recall/Timed Flash, feature interactions

Allowed/Disallowed Lists ,

41 ,

571

Auto Dial ,

58 ,

571

Automatic Route Selection (ARS) ,

82 ,

571

Barge-In ,

87 ,

571

Basic Rate Interface (BRI) ,

97 ,

571

Call Waiting ,

102 ,

571

Callback ,

109 ,

571

calling restrictions ,

41 ,

123 ,

571

Centrex operation ,

139

Conference ,

149 ,

572

Coverage ,

184 ,

572

Directories ,

246 ,

572

Display ,

270 ,

572

Forward and Follow Me ,

309 ,

572

Group Calling ,

340 ,

572

Hold ,

357 ,

572

HotLine ,

362 ,

572 ,

599

Last Number Dial ,

411 ,

572

Multi-Function Module (MFM) ,

437 ,

572

Night Service ,

572

Issue 1

August 1998

Page IN-30

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Issue 1

August 1998

Page IN-31

Recall/Timed Flash, feature interactions, (continued)

Park ,

465 ,

572

personal lines ,

473 ,

573

Pools ,

487 ,

573

Privacy ,

534 ,

573

Queued Call Console (QCC) ,

564

Reminder service ,

573 ,

577

Saved Number Dial ,

573 ,

604

Speed Dial ,

573 ,

630

Station Message Detail Recording (SMDR) ,

573 ,

646

System Access/Intercom buttons ,

573 ,

657

Transfer ,

573 ,

707

Release 4.1 and later systems ,

152

to

169 ,

290 ,

369 ,

442

to

447 ,

594

to

595

Release 4.2 and later systems ,

498 ,

502

to

503 ,

509

to

510 ,

640

to

641

Release 5.0 and later systems ,

313

to

337 ,

359

to

362 ,

439 ,

628

Release 6.0 and later systems ,

130 ,

274 ,

289 ,

292

to

293 ,

313 ,

317

to

319 ,

326 ,

683 ,

710

, D-6

Reminder service ,

574

to

577

Reminder service, feature interactions

Call Waiting ,

102 ,

577

Callback ,

109 ,

577

Coverage ,

184 ,

577

digital data calls ,

207 ,

577

Direct-Line Console (DLC) ,

215

Display ,

271

Do Not Disturb ,

278 ,

577

language choice ,

408 ,

577

Queued Call Console (QCC) ,

564

Recall/Timed Flash ,

573 ,

577

Ringing Options ,

577 ,

600

System Access/Intercom buttons ,

577 ,

657

UDP features ,

577 ,

723

Remote Access barrier codes ,

586

to

587

calling restrictions ,

120

description lines/trunks

,

578

to

591 ,

683

,

582

to

585

renumbering ,

668

security risks ,

579

to

581

touch-tone or rotary signaling ,

687

using ,

585

Remote Access, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

589

Allowed/Disallowed Lists ,

41 ,

589

Authorization Code ,

48 ,

589

Automatic Route Selection (ARS) ,

82 ,

589

Basic Rate Interface (BRI) ,

97

Callback ,

109 ,

589

Caller ID ,

115 ,

589

Conference ,

149 ,

589

digital data calls ,

207 ,

589

Direct-Line Console (DLC) ,

215

Display ,

271 ,

589

Forward and Follow Me ,

309 ,

590

Group Calling ,

340 ,

590

Music On Hold ,

441 ,

590

Night Service ,

452 ,

590

Paging ,

460 ,

590

Primary Rate Interface (PRI) and T1 ,

530 ,

591

Queued Call Console (QCC) ,

565

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Issue 1

August 1998

Page IN-32

Remote Access, feature interactions, (continued)

Station Message Detail Recording (SMDR) ,

591 ,

646

System Renumbering ,

591

tandem switching ,

591 ,

683

Remote Call Forwarding, see Forward and Follow Me

Reports calling groups ,

634

to

641

language ,

406

to

407

sample, see Appendix F

Reports, see also Station Message Detail Recording (SMDR)

Restrictions, see Calling restrictions

Retrieve Message, see Messaging

Return Call, see Messaging

Return Ring Interval, see Queued Call Console (QCC)

Ring timing options ,

594

to

595

Ring timing options, see also Ringing Options

Ringback (Transfer Audible), see Transfer

Ringing Options ,

593

to

600

Ringing Options, feature interactions

Auto Answer All ,

51 ,

597

Automatic Line Selection ,

64 ,

598

Caller ID ,

115 ,

598

Coverage ,

185 ,

598

digital data calls ,

207 ,

598

Fax Extension ,

288 ,

598

Forward and Follow Me ,

310 ,

599

Group Calling ,

340 ,

599

Headset options ,

349 ,

599

Integrated Administration ,

399 ,

599

Multi-Function Module (MFM) ,

437 ,

599

Night Service ,

452 ,

600

Primary Rate Interface (PRI) and T1 ,

530

Queued Call Console (QCC) ,

565

Reminder service ,

577 ,

600

System Access/Intercom buttons ,

657

Transfer ,

600 ,

707

Ringing/Idle Line Preference, feature interactions

Headset options ,

349

System Renumbering ,

670

Ringing/Idle Line Preference, see also Automatic Line Selection and Ringing/Idle Line Preference

Rotary signaling, see Touch-tone or rotary signaling

Routing by dial plan ,

514

to

516 ,

523

to

524

Routing outside calls from system with limited PSTN facilities ,

676

restrictions ,

679

S

S56, see Primary Rate Interface (PRI) and T1

SA buttons ,

649

to

651

SA buttons, see also System Access/Intercom buttons

Satellite system ,

674

Saved Number Dial ,

601

to

604

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Saved Number Dial, feature interactions

Authorization Code ,

48 ,

603

Auto Dial ,

58 ,

603

Automatic Route Selection (ARS) ,

82 ,

603

Direct Station Selector (DSS) ,

233 ,

603

Directories ,

246 ,

603

Display ,

272 ,

603

Inspect ,

366 ,

604

Microphone Disable ,

430 ,

604

Queued Call Console (QCC) ,

565

Recall/Timed Flash ,

573 ,

604

Speed Dial ,

604 ,

630

Station Message Detail Recording (SMDR) ,

604 ,

646

System Access/Intercom buttons ,

604 ,

658

Transfer ,

604 ,

707

Screens, see Display

Scroll, see Messaging

Second dial tone ,

38

Second Dial Tone Timer ,

605

to

606

Second Dial Tone Timer, feature interactions

Directories ,

246 ,

606

Speed Dial ,

606 ,

630

Secondary Coverage, see Coverage

Security calling restrictions ,

332

Conference ,

143

Default Disallowed List ,

39

digital facilities ,

498 ,

500

Directories ,

244

Remote Access risks ,

579

to

581

remote programming ,

535

to

536

Second Dial Tone Timer ,

605

to

606

voice messaging interface (VMI) ports ,

39 ,

73 ,

119

Security, see also Appendix A

Selective Callback ,

104

Selective Callback, see also Callback

Selective Coverage ,

160

to

161

Send All Calls, see Do Not Disturb

Send Ring, see Ringing Options

Send/Remove Message, see Messaging

Service Observing

Service Profile (SP)

,

607

to

620 ,

D-11

,

92

Service Profile Identifier (SPID) ,

92

Set Up Space numbering plan ,

664

to

665

Set Up Space numbering plan, see also System Renumbering

Shared SA buttons ,

650

to

651

Shared SA buttons, see also System Access/Intercom buttons

Shared System Access, see System Access/Intercom buttons

Signal/Notify ,

621

to

623

Signal/Notify, feature interactions

Auto Dial ,

59 ,

614 ,

623

Conference ,

150 ,

615 ,

623

digital data calls ,

207 ,

623

Direct Station Selector (DSS) ,

234 ,

623

Do Not Disturb ,

279 ,

616 ,

623

Group Calling

Messaging

,

340 ,

616 ,

623

,

427 ,

623

Multi-Function Module (MFM) ,

437 ,

617 ,

623

Issue 1

August 1998

Page IN-33

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Signal/Notify, feature interactions, (continued)

Privacy ,

534 ,

618 ,

623

Queued Call Console (QCC) ,

565

Transfer ,

620 ,

623 ,

708

UDP features ,

620 ,

623 ,

723

Signaling, see Signal/Notify, Touch-tone or rotary signaling

SMDR, see Station Message Detail Recording (SMDR)

Speakerphone paging ,

453

to

454

Speakerphone paging, see also Paging

Special characters, see Appendix H

Special Number Table ,

71

Special Numbers Pattern, see Automatic Route Selection (ARS)

Special Services Selection Table, see Primary Rate Interface (PRI) and T1

Speed Dial description ,

624

to

630

Personal ,

625

to

626

System ,

624

to

625

Speed Dial, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

628

Allowed/Disallowed Lists ,

41 ,

628

Authorization Code ,

48 ,

629

Automatic Route Selection (ARS) ,

82 ,

629

Callback ,

109 ,

629

calling restrictions ,

123 ,

629

Centrex operation ,

140

Conference ,

150 ,

629

digital data calls ,

207 ,

629

Direct-Line Console (DLC) ,

215

Directories ,

246 ,

629

Drop ,

629

Hold ,

357 ,

629

HotLine ,

362 ,

629

Labeling ,

629

Last Number Dial ,

412 ,

629

Pools ,

487 ,

630

Queued Call Console (QCC) ,

565

Recall/Timed Flash ,

573 ,

630

Saved Number Dial ,

604 ,

630

Second Dial Tone Timer ,

606 ,

630

Station Message Detail Recording (SMDR) ,

630 ,

647

Transfer ,

630 ,

708

UDP features ,

630 ,

723

SPM, see Programming, System Programming and Maintenance (SPM) software

Star codes ,

38

to

39 ,

73 ,

244

Station Conference, see Conference

Station lines, see System Access/Intercom buttons

Station Message Detail Recording (SMDR) ,

631

to

647

Station Message Detail Recording (SMDR), feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

643

Authorization Code ,

48 ,

643

Auto Dial ,

59 ,

643

Automatic Route Selection (ARS) ,

82 ,

643

Basic Rate Interface (BRI) ,

97 ,

643

Call Waiting ,

102 ,

643

Callback ,

109 ,

643

Caller ID ,

115 ,

643

Camp-On ,

126 ,

643

Centrex operation ,

139

Conference ,

150 ,

643

Coverage ,

185 ,

644

Issue 1

August 1998

Page IN-34

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Station Message Detail Recording (SMDR), feature interactions, (continued)

Forward and Follow Me ,

310 ,

644

Group Calling ,

341 ,

644

Last Number Dial ,

411 ,

645

Multi-Function Module (MFM) ,

437 ,

645

Paging ,

460 ,

645

Park ,

465 ,

646

Pickup ,

480 ,

646

Pools ,

487 ,

646

Power Failure Transfer ,

488 ,

646

Primary Rate Interface (PRI) and T1 ,

530 ,

646

Queued Call Console (QCC) ,

566

Recall/Timed Flash ,

573 ,

646

Remote Access ,

591 ,

646

Saved Number Dial ,

604 ,

646

Speed Dial ,

630 ,

647

System Access/Intercom buttons ,

647 ,

658

Transfer ,

647 ,

708

UDP features ,

647 ,

723

Station programming, see Programming

Supplemental Alert Adapter (SAA) ,

432

to

433

Supplemental Alert Adapter (SAA), see also Multi-Function Module (MFM)

Support, see Appendix A

Switched 56, see Primary Rate Interface (PRI) and T1

Switched Loop Console, see Queued Call Console (QCC)

Switchhook (Flash), see Recall/Timed Flash

System Access/Intercom buttons description ,

648

to

658

ICOM buttons ,

651

to

652

SA buttons ,

649

to

651

Shared SA buttons ,

650

to

651

System Access/Intercom buttons, feature interactions

Auto Answer All ,

51 ,

654

Auto Answer Intercom ,

53 ,

654

Auto Dial ,

59

Automatic Line Selection ,

65 ,

654

Automatic Route Selection (ARS) ,

83 ,

654

Call Waiting

Callback

,

102 ,

655

,

109 ,

654

Caller ID ,

115 ,

654

calling restrictions ,

123 ,

655

Camp-On ,

126

Computer Telephony Integration (CTI) link ,

199 ,

655

Conference ,

150 ,

655

Coverage ,

185 ,

655

digital data calls ,

207 ,

655

Direct-Line Console (DLC) ,

215

Display ,

272 ,

655

Do Not Disturb ,

279 ,

655

Forward and Follow Me ,

311 ,

655

Group Calling ,

341 ,

655

Hold ,

357 ,

656

Last Number Dial ,

412 ,

656

Line Request ,

414 ,

656

Messaging ,

427 ,

656

Multi-Function Module (MFM) ,

437 ,

656

Night Service ,

452 ,

657

Paging ,

460 ,

657

Park ,

465 ,

657

personal lines ,

473 ,

657

Issue 1

August 1998

Page IN-35

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

System Access/Intercom buttons, feature interactions, (continued)

Pickup ,

480 ,

657

Primary Rate Interface (PRI) and T1 ,

530 ,

657

Privacy ,

534 ,

657

Queued Call Console (QCC) ,

566

Recall/Timed Flash ,

573 ,

657

Reminder service ,

577 ,

657

Ringing Options ,

657

Saved Number Dial ,

604 ,

658

Station Message Detail Recording (SMDR) ,

647 ,

658

Transfer ,

658 ,

708

System Directory ,

241

System Directory, see also Directories

System features, list, see Appendix C

System language ,

406

System Numbering, see System Renumbering

System planning forms, see Appendix B

System Programming and Maintenance (SPM) software ,

407 ,

539

to

541

System programming hierarchy, see Appendix E

System programming, see Programming, Appendix E

System Renumbering ,

659

to

670 ,

712

System Renumbering, feature interactions

Authorization Code ,

48 ,

669

Automatic Route Selection (ARS) ,

83 ,

669

Computer Telephony Integration (CTI) link ,

199 ,

669

Direct Station Selector (DSS) ,

234 ,

669

Group Calling ,

341 ,

669

Integrated Administration ,

399 ,

670

Paging

Park

,

460

,

465

Pools ,

487

Queued Call Console (QCC) ,

566

Remote Access ,

591

Ringing/Idle Line Preference ,

670

UDP features ,

670 ,

723

System reports, see Appendix F

System Speed Dial ,

624

to

625

System Speed Dial, see also Speed Dial

T

T1 interface (DS1), see Primary Rate Interface (PRI) and T1

Tandem switching ,

671

to

683

Primary Rate Interface (PRI) and T1 ,

507

to

509

Tandem switching, feature interactions

Allowed/Disallowed Lists ,

42 ,

680

Automatic Route Selection (ARS) ,

83 ,

681

Callback ,

681

Computer Telephony Integration (CTI) link ,

681

digital data calls ,

207 ,

681

Night Service ,

682

personal lines ,

473 ,

682

Pools ,

682

Primary Rate Interface (PRI) and T1 ,

531 ,

683

Remote Access ,

591 ,

683

Voice messaging interface (VMI) ports ,

683

TAPI ,

GL-26

Issue 1

August 1998

Page IN-36

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Technical support, see Appendix A

Telephone programming, see Appendix D, Appendix G, Appendix H

Telephones

buttons, see Appendix G

contrast on display ,

251

display ,

247

to

274

programming, see Appendix D, Appendix G, Appendix H

Terminal adapters, see Digital data calls

Terminal Equipment Identifier (TEI) option ,

512

Timed flash, see Recall/Timed Flash

Timer ,

684

Timer, feature interactions ,

272

Tip/ring (T/R) interface, see Multi-Function Module (MFM)

Toll Restriction, see Calling restrictions

Toll Type ,

685

to

686

Toll Type, feature interactions

Allowed/Disallowed Lists ,

42 ,

686

Automatic Route Selection (ARS) ,

83 ,

685

Touch-tone or rotary signaling ,

687

to

692

Touch-tone receivers (TTRs) ,

323 ,

326 ,

687

to

692

008 OPT modules ,

691

400 GS/LS modules ,

691

800 DID modules ,

691

800 LS-ID modules ,

691

calculating system requirements ,

691

required by voice mail/auto attendant ,

689

Touch-tone receivers (TTRs), see also Touch-tone or rotary signaling and Appendix I

Transfer description ,

693

to

724

feature interactions ,

695

one-touch ,

695

to

696

options ,

694

to

697

return time ,

695

Transfer Audible ,

438

to

439

Transfer, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

702

Authorization Code ,

48 ,

702

Auto Dial ,

59 ,

702

Automatic Line Selection ,

65 ,

702

Basic Rate Interface (BRI) ,

97 ,

702

Call Waiting

Callback

,

102 ,

703

,

110 ,

702

Caller ID ,

116 ,

703

Camp-On ,

126 ,

703

Centrex operation ,

140

Computer Telephony Integration (CTI) link ,

199 ,

704

Conference ,

150 ,

703

Coverage ,

186 ,

703

digital data calls ,

207 ,

704

Direct Station Selector (DSS) ,

235 ,

704

Direct Voice Mail ,

239 ,

704

Direct-Line Console (DLC) ,

215

Display ,

272 ,

704

Do Not Disturb ,

279 ,

705

Fax Extension ,

288 ,

705

Forward and Follow Me ,

311 ,

705

Group Calling ,

341 ,

705

Headset options ,

349 ,

705

Hold ,

358 ,

705

HotLine ,

362 ,

706

Issue 1

August 1998

Page IN-37

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Transfer, feature interactions, (continued)

Inspect ,

366 ,

706

Integrated Administration ,

399 ,

706

Last Number Dial ,

412 ,

706

Line Request ,

414 ,

706

Messaging ,

427 ,

706

Microphone Disable ,

430 ,

706

Multi-Function Module (MFM) ,

437 ,

706

Music On Hold ,

441 ,

707

Paging ,

460 ,

707

Park ,

465 ,

707

personal lines ,

473 ,

707

Pickup ,

480 ,

707

Primary Rate Interface (PRI) and T1 ,

531 ,

707

Queued Call Console (QCC) ,

566

Recall/Timed Flash ,

573 ,

707

Ringing Options ,

600 ,

707

Saved Number Dial ,

604 ,

707

Signal/Notify ,

620 ,

623 ,

708

Speed Dial ,

630 ,

708

Station Message Detail Recording (SMDR) ,

647 ,

708

System Access/Intercom buttons ,

658 ,

708

UDP features ,

709 ,

723

Troubleshooting misrouting of intersystem calls ,

714

Trunk Pools, see Pools

Trunk-to-trunk transfer, see also Transfer

TSAPI ,

GL-27

TTRs requirements for primary delay announcement devices ,

690

requirements for secondary delay announcement devices ,

690

requirments for voice messaging systems ,

689

system requirements ,

689

TTRs, see Touch-tone receivers (TTRs)

U

UDC/DDC, see Group Calling

UDP features ,

710

UDP features, feature interactions

Account Code Entry/Forced Account Code Entry ,

31 ,

718

Alarm ,

33 ,

718

Auto Answer Intercom ,

53 ,

718

Auto Dial ,

59 ,

718

Barge-In ,

87 ,

718

Callback ,

110 ,

718

Caller ID ,

116 ,

718

calling restrictions ,

123 ,

718

Camp-On ,

127 ,

718

Computer Telephony Integration (CTI) link ,

199 ,

719

Conference ,

151 ,

719

Coverage ,

186 ,

719

Direct Station Selector (DSS) ,

236

Direct Voice Mail ,

720

Direct-Line Console (DLC) ,

216

Directories ,

246 ,

720

Display ,

720

Issue 1

August 1998

Page IN-38

MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

UDP features, feature interactions, (continued)

Forward and Follow Me ,

311 ,

721

Group Calling ,

342 ,

721

Hands-Free Answer on Intercom (HFAI) ,

721

HotLine ,

362 ,

721

Labeling ,

404 ,

721

Messaging ,

428 ,

722

Music On Hold ,

441 ,

722

Night Service ,

452 ,

722

Paging ,

460 ,

722

Park ,

722

personal lines ,

722

Pickup ,

480 ,

722

Pools ,

487 ,

722

Reminder service ,

577 ,

723

Signal/Notify ,

620 ,

623 ,

723

Speed Dial ,

630 ,

723

Station Message Detail Recording (SMDR) ,

647 ,

723

System Renumbering ,

670 ,

723

Transfer

UDP routing

,

709 ,

723

,

716

Uniform Dial Plan (UDP) features, see UDP features

V

Videoconferencing, see Digital data calls, Appendix I

VMI (voice messaging interface) ports, see Voice messaging interface (VMI) ports

Voice announce ,

454

Voice announce disable, see Voice Announce to Busy

Voice Announce to Busy ,

725

to

727

Voice Announce to Busy, feature interactions

Coverage ,

186 ,

727

digital data calls ,

207 ,

727

Do Not Disturb ,

279 ,

727

Microphone Disable ,

430 ,

727

Multi-Function Module (MFM) ,

437 ,

727

Paging ,

460 ,

727

Queued Call Console (QCC) ,

566

Voice Announce, feature interactions

Auto Answer All ,

51

Forward and Follow Me ,

311

Voice announce, see also Shared Access/Intercom buttons, Paging

Voice mail systems, see Voice messaging systems, Integrated Administration, Appendix I

Voice mail/auto attendant touch-tone receivers (TTRs) required ,

689

Voice messaging interface (VMI) ports ,

39 ,

73 ,

119 , 119

to

120 ,

328 ,

428

Voice messaging interface (VMI) ports, feature interactions tandem switching ,

683

Voice messaging systems ,

171

to

176 ,

363

Voice messaging systems, see also Appendix I

Volume ,

727

to

728

Issue 1

August 1998

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MERLIN LEGEND Communications System Release 6.1

Feature Reference 555-661-110

Index

Issue 1

August 1998

Page IN-40

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