- Computers & electronics
- Audio & home theatre
- TV set-top boxes
- Satellite antennas
- TracVision
- M5, M7 & M7SK
- User's Guide
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62
TracVision M5/M7 User’s Guide
Chapter 4 - Troubleshooting
Troubleshooting Matrix
The troubleshooting matrix in Figure 4-1 identifies potential
operational symptoms and their causes and remedies. “Causes and
Remedies for Operational Issues” on page 63 contains detailed
information on the causes and remedies listed below.
Figure 4-1 Troubleshooting Matrix ation
SYMPTOM
er configur er f
CA
USES AND REMEDIES
Receiv Satellite co rage issue loc ke d erence
V essel tur ning dur ing star
Insufficient po tup w e r
Improper wir ing ultis witch used ap
Cab le unwr
Antenna not switching satellites
No picture on TV set
Certain channels do not work x x x x x x x x x x x x x x x
Intermittent picture for short intervals x x x x x x x
System works at dock but not on the move x x
System will not find satellite
Snowy television picture x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
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Table of contents
- 9 Using this Manual
- 11 System Overview
- 14 Circular and Linear Versions
- 17 Receiving Satellite TV Signals
- 18 Turning the System On/Off
- 19 Changing Channels and Switching Between Satellites (Circular Versions)
- 26 Changing Channels and Switching Between Satellites (Linear Versions)
- 29 Receiver Requirements
- 31 Product Care
- 33 Updating Latitude and Longitude Data
- 34 Displaying the Calculated Skew Angle
- 35 Adjusting the Skew Angle (Linear Versions)
- 39 Setting Sleep Mode
- 40 Setting Instant On
- 41 Adjusting Display Brightness
- 42 DISH Network/ExpressVu Setup
- 48 DIRECTV Dual-Sat Mode Setup
- 49 Circular Custom Dual-Sat Setup
- 52 European Tri-Sat Mode Setup
- 54 Linear Dual-Sat Mode Setup
- 57 Selecting Automatic or Manual Satellite Switching
- 58 Resetting to Factory Default Settings
- 59 Restarting the TracVision System
- 61 Five Simple Checks
- 62 Troubleshooting Matrix
- 63 Causes and Remedies for Operational Issues
- 67 Technical Support
- 69 Manually Controlling the Antenna
- 70 Updating Satellite Frequency Data
- 72 Configuring Satellite Settings
- 73 Displaying Software Version Information
- 74 Displaying the Antenna Serial Number
- 76 European Position Grid
- 77 North American Position Grid
- 79 TracVision M5 Wiring Diagram for One or Two Receivers
- 80 TracVision M5 Wiring Diagram for Three or Four Receivers (Circular Versions Only)*
- 82 TracVision M7 Wiring Diagram for One or Two Receivers
- 83 TracVision M7 Wiring Diagram for Three or Four Receivers (Circular Versions Only)*
- 84 TracVision M7 Wiring Diagram for Three or Four Receivers (Linear Quad-output Versions Only)