Remove the customer’s card from the terminal. Ingenico Tetra Move/5000, Move3500

Remove the customer’s card from the terminal.

Terminal will print the customer’s receipt.

If prompted to check signature press if OK or press if not OK.

Press to cancel the transaction.

Tear off the cardholder receipt and press if it is readable or press to reprint the receipt.

Terminal returns to the

‘Idle Screen’.

Note: If the card used for the refund does NOT require signature verification the cardholder receipt will be printed before the merchant receipt.